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Problem-Solving Strategies and Obstacles

Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

Sean is a fact-checker and researcher with experience in sociology, field research, and data analytics.

JGI / Jamie Grill / Getty Images

• Application
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From deciding what to eat for dinner to considering whether it's the right time to buy a house, problem-solving is a large part of our daily lives. Learn some of the problem-solving strategies that exist and how to use them in real life, along with ways to overcome obstacles that are making it harder to resolve the issues you face.

What Is Problem-Solving?

In cognitive psychology , the term 'problem-solving' refers to the mental process that people go through to discover, analyze, and solve problems.

A problem exists when there is a goal that we want to achieve but the process by which we will achieve it is not obvious to us. Put another way, there is something that we want to occur in our life, yet we are not immediately certain how to make it happen.

Maybe you want a better relationship with your spouse or another family member but you're not sure how to improve it. Or you want to start a business but are unsure what steps to take. Problem-solving helps you figure out how to achieve these desires.

The problem-solving process involves:

• Discovery of the problem
• Deciding to tackle the issue
• Seeking to understand the problem more fully
• Researching available options or solutions
• Taking action to resolve the issue

Before problem-solving can occur, it is important to first understand the exact nature of the problem itself. If your understanding of the issue is faulty, your attempts to resolve it will also be incorrect or flawed.

Problem-Solving Mental Processes

Several mental processes are at work during problem-solving. Among them are:

• Perceptually recognizing the problem
• Representing the problem in memory
• Considering relevant information that applies to the problem
• Identifying different aspects of the problem
• Labeling and describing the problem

Problem-Solving Strategies

There are many ways to go about solving a problem. Some of these strategies might be used on their own, or you may decide to employ multiple approaches when working to figure out and fix a problem.

An algorithm is a step-by-step procedure that, by following certain "rules" produces a solution. Algorithms are commonly used in mathematics to solve division or multiplication problems. But they can be used in other fields as well.

In psychology, algorithms can be used to help identify individuals with a greater risk of mental health issues. For instance, research suggests that certain algorithms might help us recognize children with an elevated risk of suicide or self-harm.

One benefit of algorithms is that they guarantee an accurate answer. However, they aren't always the best approach to problem-solving, in part because detecting patterns can be incredibly time-consuming.

There are also concerns when machine learning is involved—also known as artificial intelligence (AI)—such as whether they can accurately predict human behaviors.

Heuristics are shortcut strategies that people can use to solve a problem at hand. These "rule of thumb" approaches allow you to simplify complex problems, reducing the total number of possible solutions to a more manageable set.

If you find yourself sitting in a traffic jam, for example, you may quickly consider other routes, taking one to get moving once again. When shopping for a new car, you might think back to a prior experience when negotiating got you a lower price, then employ the same tactics.

While heuristics may be helpful when facing smaller issues, major decisions shouldn't necessarily be made using a shortcut approach. Heuristics also don't guarantee an effective solution, such as when trying to drive around a traffic jam only to find yourself on an equally crowded route.

Trial and Error

A trial-and-error approach to problem-solving involves trying a number of potential solutions to a particular issue, then ruling out those that do not work. If you're not sure whether to buy a shirt in blue or green, for instance, you may try on each before deciding which one to purchase.

This can be a good strategy to use if you have a limited number of solutions available. But if there are many different choices available, narrowing down the possible options using another problem-solving technique can be helpful before attempting trial and error.

In some cases, the solution to a problem can appear as a sudden insight. You are facing an issue in a relationship or your career when, out of nowhere, the solution appears in your mind and you know exactly what to do.

Insight can occur when the problem in front of you is similar to an issue that you've dealt with in the past. Although, you may not recognize what is occurring since the underlying mental processes that lead to insight often happen outside of conscious awareness .

Research indicates that insight is most likely to occur during times when you are alone—such as when going on a walk by yourself, when you're in the shower, or when lying in bed after waking up.

How to Apply Problem-Solving Strategies in Real Life

If you're facing a problem, you can implement one or more of these strategies to find a potential solution. Here's how to use them in real life:

• Create a flow chart . If you have time, you can take advantage of the algorithm approach to problem-solving by sitting down and making a flow chart of each potential solution, its consequences, and what happens next.
• Recall your past experiences . When a problem needs to be solved fairly quickly, heuristics may be a better approach. Think back to when you faced a similar issue, then use your knowledge and experience to choose the best option possible.
• Start trying potential solutions . If your options are limited, start trying them one by one to see which solution is best for achieving your desired goal. If a particular solution doesn't work, move on to the next.
• Take some time alone . Since insight is often achieved when you're alone, carve out time to be by yourself for a while. The answer to your problem may come to you, seemingly out of the blue, if you spend some time away from others.

Obstacles to Problem-Solving

Problem-solving is not a flawless process as there are a number of obstacles that can interfere with our ability to solve a problem quickly and efficiently. These obstacles include:

• Assumptions: When dealing with a problem, people can make assumptions about the constraints and obstacles that prevent certain solutions. Thus, they may not even try some potential options.
• Functional fixedness : This term refers to the tendency to view problems only in their customary manner. Functional fixedness prevents people from fully seeing all of the different options that might be available to find a solution.
• Irrelevant or misleading information: When trying to solve a problem, it's important to distinguish between information that is relevant to the issue and irrelevant data that can lead to faulty solutions. The more complex the problem, the easier it is to focus on misleading or irrelevant information.
• Mental set: A mental set is a tendency to only use solutions that have worked in the past rather than looking for alternative ideas. A mental set can work as a heuristic, making it a useful problem-solving tool. However, mental sets can also lead to inflexibility, making it more difficult to find effective solutions.

How to Improve Your Problem-Solving Skills

In the end, if your goal is to become a better problem-solver, it's helpful to remember that this is a process. Thus, if you want to improve your problem-solving skills, following these steps can help lead you to your solution:

• Recognize that a problem exists . If you are facing a problem, there are generally signs. For instance, if you have a mental illness , you may experience excessive fear or sadness, mood changes, and changes in sleeping or eating habits. Recognizing these signs can help you realize that an issue exists.
• Decide to solve the problem . Make a conscious decision to solve the issue at hand. Commit to yourself that you will go through the steps necessary to find a solution.
• Seek to fully understand the issue . Analyze the problem you face, looking at it from all sides. If your problem is relationship-related, for instance, ask yourself how the other person may be interpreting the issue. You might also consider how your actions might be contributing to the situation.
• Research potential options . Using the problem-solving strategies mentioned, research potential solutions. Make a list of options, then consider each one individually. What are some pros and cons of taking the available routes? What would you need to do to make them happen?
• Take action . Select the best solution possible and take action. Action is one of the steps required for change . So, go through the motions needed to resolve the issue.
• Try another option, if needed . If the solution you chose didn't work, don't give up. Either go through the problem-solving process again or simply try another option.

You can find a way to solve your problems as long as you keep working toward this goal—even if the best solution is simply to let go because no other good solution exists.

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By Kendra Cherry, MSEd Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

35 problem-solving techniques and methods for solving complex problems

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All teams and organizations encounter challenges as they grow. There are problems that might occur for teams when it comes to miscommunication or resolving business-critical issues . You may face challenges around growth , design , user engagement, and even team culture and happiness. In short, problem-solving techniques should be part of every team’s skillset.

Problem-solving methods are primarily designed to help a group or team through a process of first identifying problems and challenges , ideating possible solutions , and then evaluating the most suitable .

Finding effective solutions to complex problems isn’t easy, but by using the right process and techniques, you can help your team be more efficient in the process.

So how do you develop strategies that are engaging, and empower your team to solve problems effectively?

In this blog post, we share a series of problem-solving tools you can use in your next workshop or team meeting. You’ll also find some tips for facilitating the process and how to enable others to solve complex problems.

Let’s get started! 

How do you identify problems?

How do you identify the right solution.

• Tips for more effective problem-solving

Complete problem-solving methods

• Problem-solving techniques to identify and analyze problems
• Problem-solving techniques for developing solutions

Problem-solving warm-up activities

Closing activities for a problem-solving process.

Before you can move towards finding the right solution for a given problem, you first need to identify and define the problem you wish to solve. 

Here, you want to clearly articulate what the problem is and allow your group to do the same. Remember that everyone in a group is likely to have differing perspectives and alignment is necessary in order to help the group move forward. 

Identifying a problem accurately also requires that all members of a group are able to contribute their views in an open and safe manner. It can be scary for people to stand up and contribute, especially if the problems or challenges are emotive or personal in nature. Be sure to try and create a psychologically safe space for these kinds of discussions.

Remember that problem analysis and further discussion are also important. Not taking the time to fully analyze and discuss a challenge can result in the development of solutions that are not fit for purpose or do not address the underlying issue.

Successfully identifying and then analyzing a problem means facilitating a group through activities designed to help them clearly and honestly articulate their thoughts and produce usable insight.

With this data, you might then produce a problem statement that clearly describes the problem you wish to be addressed and also state the goal of any process you undertake to tackle this issue.  

Finding solutions is the end goal of any process. Complex organizational challenges can only be solved with an appropriate solution but discovering them requires using the right problem-solving tool.

After you’ve explored a problem and discussed ideas, you need to help a team discuss and choose the right solution. Consensus tools and methods such as those below help a group explore possible solutions before then voting for the best. They’re a great way to tap into the collective intelligence of the group for great results!

Remember that the process is often iterative. Great problem solvers often roadtest a viable solution in a measured way to see what works too. While you might not get the right solution on your first try, the methods below help teams land on the most likely to succeed solution while also holding space for improvement.

Every effective problem solving process begins with an agenda . A well-structured workshop is one of the best methods for successfully guiding a group from exploring a problem to implementing a solution.

In SessionLab, it’s easy to go from an idea to a complete agenda . Start by dragging and dropping your core problem solving activities into place . Add timings, breaks and necessary materials before sharing your agenda with your colleagues.

The resulting agenda will be your guide to an effective and productive problem solving session that will also help you stay organized on the day!

Tips for more effective problem solving

Problem-solving activities are only one part of the puzzle. While a great method can help unlock your team’s ability to solve problems, without a thoughtful approach and strong facilitation the solutions may not be fit for purpose.

Let’s take a look at some problem-solving tips you can apply to any process to help it be a success!

Clearly define the problem

Jumping straight to solutions can be tempting, though without first clearly articulating a problem, the solution might not be the right one. Many of the problem-solving activities below include sections where the problem is explored and clearly defined before moving on.

This is a vital part of the problem-solving process and taking the time to fully define an issue can save time and effort later. A clear definition helps identify irrelevant information and it also ensures that your team sets off on the right track.

Don’t jump to conclusions

It’s easy for groups to exhibit cognitive bias or have preconceived ideas about both problems and potential solutions. Be sure to back up any problem statements or potential solutions with facts, research, and adequate forethought.

The best techniques ask participants to be methodical and challenge preconceived notions. Make sure you give the group enough time and space to collect relevant information and consider the problem in a new way. By approaching the process with a clear, rational mindset, you’ll often find that better solutions are more forthcoming.  

Try different approaches  

Problems come in all shapes and sizes and so too should the methods you use to solve them. If you find that one approach isn’t yielding results and your team isn’t finding different solutions, try mixing it up. You’ll be surprised at how using a new creative activity can unblock your team and generate great solutions.

Don’t take it personally 

Depending on the nature of your team or organizational problems, it’s easy for conversations to get heated. While it’s good for participants to be engaged in the discussions, ensure that emotions don’t run too high and that blame isn’t thrown around while finding solutions.

You’re all in it together, and even if your team or area is seeing problems, that isn’t necessarily a disparagement of you personally. Using facilitation skills to manage group dynamics is one effective method of helping conversations be more constructive.

Get the right people in the room

Your problem-solving method is often only as effective as the group using it. Getting the right people on the job and managing the number of people present is important too!

If the group is too small, you may not get enough different perspectives to effectively solve a problem. If the group is too large, you can go round and round during the ideation stages.

Creating the right group makeup is also important in ensuring you have the necessary expertise and skillset to both identify and follow up on potential solutions. Carefully consider who to include at each stage to help ensure your problem-solving method is followed and positioned for success.

Document everything

The best solutions can take refinement, iteration, and reflection to come out. Get into a habit of documenting your process in order to keep all the learnings from the session and to allow ideas to mature and develop. Many of the methods below involve the creation of documents or shared resources. Be sure to keep and share these so everyone can benefit from the work done!

Bring a facilitator 

Facilitation is all about making group processes easier. With a subject as potentially emotive and important as problem-solving, having an impartial third party in the form of a facilitator can make all the difference in finding great solutions and keeping the process moving. Consider bringing a facilitator to your problem-solving session to get better results and generate meaningful solutions!

Develop your problem-solving skills

It takes time and practice to be an effective problem solver. While some roles or participants might more naturally gravitate towards problem-solving, it can take development and planning to help everyone create better solutions.

You might develop a training program, run a problem-solving workshop or simply ask your team to practice using the techniques below. Check out our post on problem-solving skills to see how you and your group can develop the right mental process and be more resilient to issues too!

Design a great agenda

Workshops are a great format for solving problems. With the right approach, you can focus a group and help them find the solutions to their own problems. But designing a process can be time-consuming and finding the right activities can be difficult.

Check out our workshop planning guide to level-up your agenda design and start running more effective workshops. Need inspiration? Check out templates designed by expert facilitators to help you kickstart your process!

In this section, we’ll look at in-depth problem-solving methods that provide a complete end-to-end process for developing effective solutions. These will help guide your team from the discovery and definition of a problem through to delivering the right solution.

If you’re looking for an all-encompassing method or problem-solving model, these processes are a great place to start. They’ll ask your team to challenge preconceived ideas and adopt a mindset for solving problems more effectively.

• Six Thinking Hats
• Lightning Decision Jam
• Problem Definition Process
• Discovery & Action Dialogue

Design Sprint 2.0

• Open Space Technology

1. Six Thinking Hats

Individual approaches to solving a problem can be very different based on what team or role an individual holds. It can be easy for existing biases or perspectives to find their way into the mix, or for internal politics to direct a conversation.

Six Thinking Hats is a classic method for identifying the problems that need to be solved and enables your team to consider them from different angles, whether that is by focusing on facts and data, creative solutions, or by considering why a particular solution might not work.

Like all problem-solving frameworks, Six Thinking Hats is effective at helping teams remove roadblocks from a conversation or discussion and come to terms with all the aspects necessary to solve complex problems.

2. Lightning Decision Jam

Featured courtesy of Jonathan Courtney of AJ&Smart Berlin, Lightning Decision Jam is one of those strategies that should be in every facilitation toolbox. Exploring problems and finding solutions is often creative in nature, though as with any creative process, there is the potential to lose focus and get lost.

Unstructured discussions might get you there in the end, but it’s much more effective to use a method that creates a clear process and team focus.

In Lightning Decision Jam, participants are invited to begin by writing challenges, concerns, or mistakes on post-its without discussing them before then being invited by the moderator to present them to the group.

From there, the team vote on which problems to solve and are guided through steps that will allow them to reframe those problems, create solutions and then decide what to execute on. 

By deciding the problems that need to be solved as a team before moving on, this group process is great for ensuring the whole team is aligned and can take ownership over the next stages. 

Lightning Decision Jam (LDJ)   #action   #decision making   #problem solving   #issue analysis   #innovation   #design   #remote-friendly   The problem with anything that requires creative thinking is that it’s easy to get lost—lose focus and fall into the trap of having useless, open-ended, unstructured discussions. Here’s the most effective solution I’ve found: Replace all open, unstructured discussion with a clear process. What to use this exercise for: Anything which requires a group of people to make decisions, solve problems or discuss challenges. It’s always good to frame an LDJ session with a broad topic, here are some examples: The conversion flow of our checkout Our internal design process How we organise events Keeping up with our competition Improving sales flow

3. Problem Definition Process

While problems can be complex, the problem-solving methods you use to identify and solve those problems can often be simple in design. 

By taking the time to truly identify and define a problem before asking the group to reframe the challenge as an opportunity, this method is a great way to enable change.

Begin by identifying a focus question and exploring the ways in which it manifests before splitting into five teams who will each consider the problem using a different method: escape, reversal, exaggeration, distortion or wishful. Teams develop a problem objective and create ideas in line with their method before then feeding them back to the group.

This method is great for enabling in-depth discussions while also creating space for finding creative solutions too!

Problem Definition   #problem solving   #idea generation   #creativity   #online   #remote-friendly   A problem solving technique to define a problem, challenge or opportunity and to generate ideas.

4. The 5 Whys 

Sometimes, a group needs to go further with their strategies and analyze the root cause at the heart of organizational issues. An RCA or root cause analysis is the process of identifying what is at the heart of business problems or recurring challenges. 

The 5 Whys is a simple and effective method of helping a group go find the root cause of any problem or challenge and conduct analysis that will deliver results. 

By beginning with the creation of a problem statement and going through five stages to refine it, The 5 Whys provides everything you need to truly discover the cause of an issue.

The 5 Whys   #hyperisland   #innovation   This simple and powerful method is useful for getting to the core of a problem or challenge. As the title suggests, the group defines a problems, then asks the question “why” five times, often using the resulting explanation as a starting point for creative problem solving.

5. World Cafe

World Cafe is a simple but powerful facilitation technique to help bigger groups to focus their energy and attention on solving complex problems.

World Cafe enables this approach by creating a relaxed atmosphere where participants are able to self-organize and explore topics relevant and important to them which are themed around a central problem-solving purpose. Create the right atmosphere by modeling your space after a cafe and after guiding the group through the method, let them take the lead!

Making problem-solving a part of your organization’s culture in the long term can be a difficult undertaking. More approachable formats like World Cafe can be especially effective in bringing people unfamiliar with workshops into the fold. 

World Cafe   #hyperisland   #innovation   #issue analysis   World Café is a simple yet powerful method, originated by Juanita Brown, for enabling meaningful conversations driven completely by participants and the topics that are relevant and important to them. Facilitators create a cafe-style space and provide simple guidelines. Participants then self-organize and explore a set of relevant topics or questions for conversation.

6. Discovery & Action Dialogue (DAD)

One of the best approaches is to create a safe space for a group to share and discover practices and behaviors that can help them find their own solutions.

With DAD, you can help a group choose which problems they wish to solve and which approaches they will take to do so. It’s great at helping remove resistance to change and can help get buy-in at every level too!

This process of enabling frontline ownership is great in ensuring follow-through and is one of the methods you will want in your toolbox as a facilitator.

Discovery & Action Dialogue (DAD)   #idea generation   #liberating structures   #action   #issue analysis   #remote-friendly   DADs make it easy for a group or community to discover practices and behaviors that enable some individuals (without access to special resources and facing the same constraints) to find better solutions than their peers to common problems. These are called positive deviant (PD) behaviors and practices. DADs make it possible for people in the group, unit, or community to discover by themselves these PD practices. DADs also create favorable conditions for stimulating participants’ creativity in spaces where they can feel safe to invent new and more effective practices. Resistance to change evaporates as participants are unleashed to choose freely which practices they will adopt or try and which problems they will tackle. DADs make it possible to achieve frontline ownership of solutions.

7. Design Sprint 2.0

Want to see how a team can solve big problems and move forward with prototyping and testing solutions in a few days? The Design Sprint 2.0 template from Jake Knapp, author of Sprint, is a complete agenda for a with proven results.

Developing the right agenda can involve difficult but necessary planning. Ensuring all the correct steps are followed can also be stressful or time-consuming depending on your level of experience.

Use this complete 4-day workshop template if you are finding there is no obvious solution to your challenge and want to focus your team around a specific problem that might require a shortcut to launching a minimum viable product or waiting for the organization-wide implementation of a solution.

8. Open space technology

Open space technology- developed by Harrison Owen – creates a space where large groups are invited to take ownership of their problem solving and lead individual sessions. Open space technology is a great format when you have a great deal of expertise and insight in the room and want to allow for different takes and approaches on a particular theme or problem you need to be solved.

Start by bringing your participants together to align around a central theme and focus their efforts. Explain the ground rules to help guide the problem-solving process and then invite members to identify any issue connecting to the central theme that they are interested in and are prepared to take responsibility for.

Once participants have decided on their approach to the core theme, they write their issue on a piece of paper, announce it to the group, pick a session time and place, and post the paper on the wall. As the wall fills up with sessions, the group is then invited to join the sessions that interest them the most and which they can contribute to, then you’re ready to begin!

Everyone joins the problem-solving group they’ve signed up to, record the discussion and if appropriate, findings can then be shared with the rest of the group afterward.

Open Space Technology   #action plan   #idea generation   #problem solving   #issue analysis   #large group   #online   #remote-friendly   Open Space is a methodology for large groups to create their agenda discerning important topics for discussion, suitable for conferences, community gatherings and whole system facilitation

Techniques to identify and analyze problems

Using a problem-solving method to help a team identify and analyze a problem can be a quick and effective addition to any workshop or meeting.

While further actions are always necessary, you can generate momentum and alignment easily, and these activities are a great place to get started.

We’ve put together this list of techniques to help you and your team with problem identification, analysis, and discussion that sets the foundation for developing effective solutions.

Let’s take a look!

• The Creativity Dice
• Fishbone Analysis
• Problem Tree
• SWOT Analysis
• Agreement-Certainty Matrix
• The Journalistic Six
• LEGO Challenge
• What, So What, Now What?
• Journalists

Individual and group perspectives are incredibly important, but what happens if people are set in their minds and need a change of perspective in order to approach a problem more effectively?

Flip It is a method we love because it is both simple to understand and run, and allows groups to understand how their perspectives and biases are formed. 

Participants in Flip It are first invited to consider concerns, issues, or problems from a perspective of fear and write them on a flip chart. Then, the group is asked to consider those same issues from a perspective of hope and flip their understanding.  

No problem and solution is free from existing bias and by changing perspectives with Flip It, you can then develop a problem solving model quickly and effectively.

Flip It!   #gamestorming   #problem solving   #action   Often, a change in a problem or situation comes simply from a change in our perspectives. Flip It! is a quick game designed to show players that perspectives are made, not born.

10. The Creativity Dice

One of the most useful problem solving skills you can teach your team is of approaching challenges with creativity, flexibility, and openness. Games like The Creativity Dice allow teams to overcome the potential hurdle of too much linear thinking and approach the process with a sense of fun and speed. 

In The Creativity Dice, participants are organized around a topic and roll a dice to determine what they will work on for a period of 3 minutes at a time. They might roll a 3 and work on investigating factual information on the chosen topic. They might roll a 1 and work on identifying the specific goals, standards, or criteria for the session.

Encouraging rapid work and iteration while asking participants to be flexible are great skills to cultivate. Having a stage for idea incubation in this game is also important. Moments of pause can help ensure the ideas that are put forward are the most suitable. 

The Creativity Dice   #creativity   #problem solving   #thiagi   #issue analysis   Too much linear thinking is hazardous to creative problem solving. To be creative, you should approach the problem (or the opportunity) from different points of view. You should leave a thought hanging in mid-air and move to another. This skipping around prevents premature closure and lets your brain incubate one line of thought while you consciously pursue another.

11. Fishbone Analysis

Organizational or team challenges are rarely simple, and it’s important to remember that one problem can be an indication of something that goes deeper and may require further consideration to be solved.

Fishbone Analysis helps groups to dig deeper and understand the origins of a problem. It’s a great example of a root cause analysis method that is simple for everyone on a team to get their head around. 

Participants in this activity are asked to annotate a diagram of a fish, first adding the problem or issue to be worked on at the head of a fish before then brainstorming the root causes of the problem and adding them as bones on the fish. 

Using abstractions such as a diagram of a fish can really help a team break out of their regular thinking and develop a creative approach.

Fishbone Analysis   #problem solving   ##root cause analysis   #decision making   #online facilitation   A process to help identify and understand the origins of problems, issues or observations.

12. Problem Tree 

Encouraging visual thinking can be an essential part of many strategies. By simply reframing and clarifying problems, a group can move towards developing a problem solving model that works for them. 

In Problem Tree, groups are asked to first brainstorm a list of problems – these can be design problems, team problems or larger business problems – and then organize them into a hierarchy. The hierarchy could be from most important to least important or abstract to practical, though the key thing with problem solving games that involve this aspect is that your group has some way of managing and sorting all the issues that are raised.

Once you have a list of problems that need to be solved and have organized them accordingly, you’re then well-positioned for the next problem solving steps.

Problem tree   #define intentions   #create   #design   #issue analysis   A problem tree is a tool to clarify the hierarchy of problems addressed by the team within a design project; it represents high level problems or related sublevel problems.

13. SWOT Analysis

Chances are you’ve heard of the SWOT Analysis before. This problem-solving method focuses on identifying strengths, weaknesses, opportunities, and threats is a tried and tested method for both individuals and teams.

Start by creating a desired end state or outcome and bare this in mind – any process solving model is made more effective by knowing what you are moving towards. Create a quadrant made up of the four categories of a SWOT analysis and ask participants to generate ideas based on each of those quadrants.

Once you have those ideas assembled in their quadrants, cluster them together based on their affinity with other ideas. These clusters are then used to facilitate group conversations and move things forward. 

SWOT analysis   #gamestorming   #problem solving   #action   #meeting facilitation   The SWOT Analysis is a long-standing technique of looking at what we have, with respect to the desired end state, as well as what we could improve on. It gives us an opportunity to gauge approaching opportunities and dangers, and assess the seriousness of the conditions that affect our future. When we understand those conditions, we can influence what comes next.

14. Agreement-Certainty Matrix

Not every problem-solving approach is right for every challenge, and deciding on the right method for the challenge at hand is a key part of being an effective team.

The Agreement Certainty matrix helps teams align on the nature of the challenges facing them. By sorting problems from simple to chaotic, your team can understand what methods are suitable for each problem and what they can do to ensure effective results. 

If you are already using Liberating Structures techniques as part of your problem-solving strategy, the Agreement-Certainty Matrix can be an invaluable addition to your process. We’ve found it particularly if you are having issues with recurring problems in your organization and want to go deeper in understanding the root cause. 

Agreement-Certainty Matrix   #issue analysis   #liberating structures   #problem solving   You can help individuals or groups avoid the frequent mistake of trying to solve a problem with methods that are not adapted to the nature of their challenge. The combination of two questions makes it possible to easily sort challenges into four categories: simple, complicated, complex , and chaotic .  A problem is simple when it can be solved reliably with practices that are easy to duplicate.  It is complicated when experts are required to devise a sophisticated solution that will yield the desired results predictably.  A problem is complex when there are several valid ways to proceed but outcomes are not predictable in detail.  Chaotic is when the context is too turbulent to identify a path forward.  A loose analogy may be used to describe these differences: simple is like following a recipe, complicated like sending a rocket to the moon, complex like raising a child, and chaotic is like the game “Pin the Tail on the Donkey.”  The Liberating Structures Matching Matrix in Chapter 5 can be used as the first step to clarify the nature of a challenge and avoid the mismatches between problems and solutions that are frequently at the root of chronic, recurring problems.

Organizing and charting a team’s progress can be important in ensuring its success. SQUID (Sequential Question and Insight Diagram) is a great model that allows a team to effectively switch between giving questions and answers and develop the skills they need to stay on track throughout the process. 

Begin with two different colored sticky notes – one for questions and one for answers – and with your central topic (the head of the squid) on the board. Ask the group to first come up with a series of questions connected to their best guess of how to approach the topic. Ask the group to come up with answers to those questions, fix them to the board and connect them with a line. After some discussion, go back to question mode by responding to the generated answers or other points on the board.

It’s rewarding to see a diagram grow throughout the exercise, and a completed SQUID can provide a visual resource for future effort and as an example for other teams.

SQUID   #gamestorming   #project planning   #issue analysis   #problem solving   When exploring an information space, it’s important for a group to know where they are at any given time. By using SQUID, a group charts out the territory as they go and can navigate accordingly. SQUID stands for Sequential Question and Insight Diagram.

16. Speed Boat

To continue with our nautical theme, Speed Boat is a short and sweet activity that can help a team quickly identify what employees, clients or service users might have a problem with and analyze what might be standing in the way of achieving a solution.

Methods that allow for a group to make observations, have insights and obtain those eureka moments quickly are invaluable when trying to solve complex problems.

In Speed Boat, the approach is to first consider what anchors and challenges might be holding an organization (or boat) back. Bonus points if you are able to identify any sharks in the water and develop ideas that can also deal with competitors!   

Speed Boat   #gamestorming   #problem solving   #action   Speedboat is a short and sweet way to identify what your employees or clients don’t like about your product/service or what’s standing in the way of a desired goal.

17. The Journalistic Six

Some of the most effective ways of solving problems is by encouraging teams to be more inclusive and diverse in their thinking.

Based on the six key questions journalism students are taught to answer in articles and news stories, The Journalistic Six helps create teams to see the whole picture. By using who, what, when, where, why, and how to facilitate the conversation and encourage creative thinking, your team can make sure that the problem identification and problem analysis stages of the are covered exhaustively and thoughtfully. Reporter’s notebook and dictaphone optional.

The Journalistic Six – Who What When Where Why How   #idea generation   #issue analysis   #problem solving   #online   #creative thinking   #remote-friendly   A questioning method for generating, explaining, investigating ideas.

18. LEGO Challenge

Now for an activity that is a little out of the (toy) box. LEGO Serious Play is a facilitation methodology that can be used to improve creative thinking and problem-solving skills. 

The LEGO Challenge includes giving each member of the team an assignment that is hidden from the rest of the group while they create a structure without speaking.

What the LEGO challenge brings to the table is a fun working example of working with stakeholders who might not be on the same page to solve problems. Also, it’s LEGO! Who doesn’t love LEGO! 

LEGO Challenge   #hyperisland   #team   A team-building activity in which groups must work together to build a structure out of LEGO, but each individual has a secret “assignment” which makes the collaborative process more challenging. It emphasizes group communication, leadership dynamics, conflict, cooperation, patience and problem solving strategy.

19. What, So What, Now What?

If not carefully managed, the problem identification and problem analysis stages of the problem-solving process can actually create more problems and misunderstandings.

The What, So What, Now What? problem-solving activity is designed to help collect insights and move forward while also eliminating the possibility of disagreement when it comes to identifying, clarifying, and analyzing organizational or work problems. 

Facilitation is all about bringing groups together so that might work on a shared goal and the best problem-solving strategies ensure that teams are aligned in purpose, if not initially in opinion or insight.

Throughout the three steps of this game, you give everyone on a team to reflect on a problem by asking what happened, why it is important, and what actions should then be taken. 

This can be a great activity for bringing our individual perceptions about a problem or challenge and contextualizing it in a larger group setting. This is one of the most important problem-solving skills you can bring to your organization.

W³ – What, So What, Now What?   #issue analysis   #innovation   #liberating structures   You can help groups reflect on a shared experience in a way that builds understanding and spurs coordinated action while avoiding unproductive conflict. It is possible for every voice to be heard while simultaneously sifting for insights and shaping new direction. Progressing in stages makes this practical—from collecting facts about What Happened to making sense of these facts with So What and finally to what actions logically follow with Now What . The shared progression eliminates most of the misunderstandings that otherwise fuel disagreements about what to do. Voila!

20. Journalists  

Problem analysis can be one of the most important and decisive stages of all problem-solving tools. Sometimes, a team can become bogged down in the details and are unable to move forward.

Journalists is an activity that can avoid a group from getting stuck in the problem identification or problem analysis stages of the process.

In Journalists, the group is invited to draft the front page of a fictional newspaper and figure out what stories deserve to be on the cover and what headlines those stories will have. By reframing how your problems and challenges are approached, you can help a team move productively through the process and be better prepared for the steps to follow.

Journalists   #vision   #big picture   #issue analysis   #remote-friendly   This is an exercise to use when the group gets stuck in details and struggles to see the big picture. Also good for defining a vision.

Problem-solving techniques for developing solutions 

The success of any problem-solving process can be measured by the solutions it produces. After you’ve defined the issue, explored existing ideas, and ideated, it’s time to narrow down to the correct solution.

Use these problem-solving techniques when you want to help your team find consensus, compare possible solutions, and move towards taking action on a particular problem.

• Improved Solutions
• Four-Step Sketch
• 15% Solutions
• How-Now-Wow matrix
• Impact Effort Matrix

21. Mindspin  

Brainstorming is part of the bread and butter of the problem-solving process and all problem-solving strategies benefit from getting ideas out and challenging a team to generate solutions quickly. 

With Mindspin, participants are encouraged not only to generate ideas but to do so under time constraints and by slamming down cards and passing them on. By doing multiple rounds, your team can begin with a free generation of possible solutions before moving on to developing those solutions and encouraging further ideation. 

This is one of our favorite problem-solving activities and can be great for keeping the energy up throughout the workshop. Remember the importance of helping people become engaged in the process – energizing problem-solving techniques like Mindspin can help ensure your team stays engaged and happy, even when the problems they’re coming together to solve are complex. 

MindSpin   #teampedia   #idea generation   #problem solving   #action   A fast and loud method to enhance brainstorming within a team. Since this activity has more than round ideas that are repetitive can be ruled out leaving more creative and innovative answers to the challenge.

22. Improved Solutions

After a team has successfully identified a problem and come up with a few solutions, it can be tempting to call the work of the problem-solving process complete. That said, the first solution is not necessarily the best, and by including a further review and reflection activity into your problem-solving model, you can ensure your group reaches the best possible result. 

One of a number of problem-solving games from Thiagi Group, Improved Solutions helps you go the extra mile and develop suggested solutions with close consideration and peer review. By supporting the discussion of several problems at once and by shifting team roles throughout, this problem-solving technique is a dynamic way of finding the best solution. 

Improved Solutions   #creativity   #thiagi   #problem solving   #action   #team   You can improve any solution by objectively reviewing its strengths and weaknesses and making suitable adjustments. In this creativity framegame, you improve the solutions to several problems. To maintain objective detachment, you deal with a different problem during each of six rounds and assume different roles (problem owner, consultant, basher, booster, enhancer, and evaluator) during each round. At the conclusion of the activity, each player ends up with two solutions to her problem.

23. Four Step Sketch

Creative thinking and visual ideation does not need to be confined to the opening stages of your problem-solving strategies. Exercises that include sketching and prototyping on paper can be effective at the solution finding and development stage of the process, and can be great for keeping a team engaged. 

By going from simple notes to a crazy 8s round that involves rapidly sketching 8 variations on their ideas before then producing a final solution sketch, the group is able to iterate quickly and visually. Problem-solving techniques like Four-Step Sketch are great if you have a group of different thinkers and want to change things up from a more textual or discussion-based approach.

Four-Step Sketch   #design sprint   #innovation   #idea generation   #remote-friendly   The four-step sketch is an exercise that helps people to create well-formed concepts through a structured process that includes: Review key information Start design work on paper,  Consider multiple variations , Create a detailed solution . This exercise is preceded by a set of other activities allowing the group to clarify the challenge they want to solve. See how the Four Step Sketch exercise fits into a Design Sprint

24. 15% Solutions

Some problems are simpler than others and with the right problem-solving activities, you can empower people to take immediate actions that can help create organizational change. 

Part of the liberating structures toolkit, 15% solutions is a problem-solving technique that focuses on finding and implementing solutions quickly. A process of iterating and making small changes quickly can help generate momentum and an appetite for solving complex problems.

Problem-solving strategies can live and die on whether people are onboard. Getting some quick wins is a great way of getting people behind the process.   

It can be extremely empowering for a team to realize that problem-solving techniques can be deployed quickly and easily and delineate between things they can positively impact and those things they cannot change. 

15% Solutions   #action   #liberating structures   #remote-friendly   You can reveal the actions, however small, that everyone can do immediately. At a minimum, these will create momentum, and that may make a BIG difference.  15% Solutions show that there is no reason to wait around, feel powerless, or fearful. They help people pick it up a level. They get individuals and the group to focus on what is within their discretion instead of what they cannot change.  With a very simple question, you can flip the conversation to what can be done and find solutions to big problems that are often distributed widely in places not known in advance. Shifting a few grains of sand may trigger a landslide and change the whole landscape.

25. How-Now-Wow Matrix

The problem-solving process is often creative, as complex problems usually require a change of thinking and creative response in order to find the best solutions. While it’s common for the first stages to encourage creative thinking, groups can often gravitate to familiar solutions when it comes to the end of the process. 

When selecting solutions, you don’t want to lose your creative energy! The How-Now-Wow Matrix from Gamestorming is a great problem-solving activity that enables a group to stay creative and think out of the box when it comes to selecting the right solution for a given problem.

Problem-solving techniques that encourage creative thinking and the ideation and selection of new solutions can be the most effective in organisational change. Give the How-Now-Wow Matrix a go, and not just for how pleasant it is to say out loud. 

How-Now-Wow Matrix   #gamestorming   #idea generation   #remote-friendly   When people want to develop new ideas, they most often think out of the box in the brainstorming or divergent phase. However, when it comes to convergence, people often end up picking ideas that are most familiar to them. This is called a ‘creative paradox’ or a ‘creadox’. The How-Now-Wow matrix is an idea selection tool that breaks the creadox by forcing people to weigh each idea on 2 parameters.

26. Impact and Effort Matrix

All problem-solving techniques hope to not only find solutions to a given problem or challenge but to find the best solution. When it comes to finding a solution, groups are invited to put on their decision-making hats and really think about how a proposed idea would work in practice. 

The Impact and Effort Matrix is one of the problem-solving techniques that fall into this camp, empowering participants to first generate ideas and then categorize them into a 2×2 matrix based on impact and effort.

Activities that invite critical thinking while remaining simple are invaluable. Use the Impact and Effort Matrix to move from ideation and towards evaluating potential solutions before then committing to them. 

Impact and Effort Matrix   #gamestorming   #decision making   #action   #remote-friendly   In this decision-making exercise, possible actions are mapped based on two factors: effort required to implement and potential impact. Categorizing ideas along these lines is a useful technique in decision making, as it obliges contributors to balance and evaluate suggested actions before committing to them.

27. Dotmocracy

If you’ve followed each of the problem-solving steps with your group successfully, you should move towards the end of your process with heaps of possible solutions developed with a specific problem in mind. But how do you help a group go from ideation to putting a solution into action? 

Dotmocracy – or Dot Voting -is a tried and tested method of helping a team in the problem-solving process make decisions and put actions in place with a degree of oversight and consensus. 

One of the problem-solving techniques that should be in every facilitator’s toolbox, Dot Voting is fast and effective and can help identify the most popular and best solutions and help bring a group to a decision effectively. 

Dotmocracy   #action   #decision making   #group prioritization   #hyperisland   #remote-friendly   Dotmocracy is a simple method for group prioritization or decision-making. It is not an activity on its own, but a method to use in processes where prioritization or decision-making is the aim. The method supports a group to quickly see which options are most popular or relevant. The options or ideas are written on post-its and stuck up on a wall for the whole group to see. Each person votes for the options they think are the strongest, and that information is used to inform a decision.

All facilitators know that warm-ups and icebreakers are useful for any workshop or group process. Problem-solving workshops are no different.

Use these problem-solving techniques to warm up a group and prepare them for the rest of the process. Activating your group by tapping into some of the top problem-solving skills can be one of the best ways to see great outcomes from your session.

• Check-in/Check-out
• Doodling Together
• Show and Tell
• Constellations
• Draw a Tree

28. Check-in / Check-out

Solid processes are planned from beginning to end, and the best facilitators know that setting the tone and establishing a safe, open environment can be integral to a successful problem-solving process.

Check-in / Check-out is a great way to begin and/or bookend a problem-solving workshop. Checking in to a session emphasizes that everyone will be seen, heard, and expected to contribute. 

If you are running a series of meetings, setting a consistent pattern of checking in and checking out can really help your team get into a groove. We recommend this opening-closing activity for small to medium-sized groups though it can work with large groups if they’re disciplined!

Check-in / Check-out   #team   #opening   #closing   #hyperisland   #remote-friendly   Either checking-in or checking-out is a simple way for a team to open or close a process, symbolically and in a collaborative way. Checking-in/out invites each member in a group to be present, seen and heard, and to express a reflection or a feeling. Checking-in emphasizes presence, focus and group commitment; checking-out emphasizes reflection and symbolic closure.

29. Doodling Together  

Thinking creatively and not being afraid to make suggestions are important problem-solving skills for any group or team, and warming up by encouraging these behaviors is a great way to start. 

Doodling Together is one of our favorite creative ice breaker games – it’s quick, effective, and fun and can make all following problem-solving steps easier by encouraging a group to collaborate visually. By passing cards and adding additional items as they go, the workshop group gets into a groove of co-creation and idea development that is crucial to finding solutions to problems. 

Doodling Together   #collaboration   #creativity   #teamwork   #fun   #team   #visual methods   #energiser   #icebreaker   #remote-friendly   Create wild, weird and often funny postcards together & establish a group’s creative confidence.

30. Show and Tell

You might remember some version of Show and Tell from being a kid in school and it’s a great problem-solving activity to kick off a session.

Asking participants to prepare a little something before a workshop by bringing an object for show and tell can help them warm up before the session has even begun! Games that include a physical object can also help encourage early engagement before moving onto more big-picture thinking.

By asking your participants to tell stories about why they chose to bring a particular item to the group, you can help teams see things from new perspectives and see both differences and similarities in the way they approach a topic. Great groundwork for approaching a problem-solving process as a team! 

Show and Tell   #gamestorming   #action   #opening   #meeting facilitation   Show and Tell taps into the power of metaphors to reveal players’ underlying assumptions and associations around a topic The aim of the game is to get a deeper understanding of stakeholders’ perspectives on anything—a new project, an organizational restructuring, a shift in the company’s vision or team dynamic.

31. Constellations

Who doesn’t love stars? Constellations is a great warm-up activity for any workshop as it gets people up off their feet, energized, and ready to engage in new ways with established topics. It’s also great for showing existing beliefs, biases, and patterns that can come into play as part of your session.

Using warm-up games that help build trust and connection while also allowing for non-verbal responses can be great for easing people into the problem-solving process and encouraging engagement from everyone in the group. Constellations is great in large spaces that allow for movement and is definitely a practical exercise to allow the group to see patterns that are otherwise invisible. 

Constellations   #trust   #connection   #opening   #coaching   #patterns   #system   Individuals express their response to a statement or idea by standing closer or further from a central object. Used with teams to reveal system, hidden patterns, perspectives.

32. Draw a Tree

Problem-solving games that help raise group awareness through a central, unifying metaphor can be effective ways to warm-up a group in any problem-solving model.

Draw a Tree is a simple warm-up activity you can use in any group and which can provide a quick jolt of energy. Start by asking your participants to draw a tree in just 45 seconds – they can choose whether it will be abstract or realistic. 

Once the timer is up, ask the group how many people included the roots of the tree and use this as a means to discuss how we can ignore important parts of any system simply because they are not visible.

All problem-solving strategies are made more effective by thinking of problems critically and by exposing things that may not normally come to light. Warm-up games like Draw a Tree are great in that they quickly demonstrate some key problem-solving skills in an accessible and effective way.

Draw a Tree   #thiagi   #opening   #perspectives   #remote-friendly   With this game you can raise awarness about being more mindful, and aware of the environment we live in.

Each step of the problem-solving workshop benefits from an intelligent deployment of activities, games, and techniques. Bringing your session to an effective close helps ensure that solutions are followed through on and that you also celebrate what has been achieved.

Here are some problem-solving activities you can use to effectively close a workshop or meeting and ensure the great work you’ve done can continue afterward.

• One Breath Feedback
• Who What When Matrix
• Response Cards

How do I conclude a problem-solving process?

All good things must come to an end. With the bulk of the work done, it can be tempting to conclude your workshop swiftly and without a moment to debrief and align. This can be problematic in that it doesn’t allow your team to fully process the results or reflect on the process.

At the end of an effective session, your team will have gone through a process that, while productive, can be exhausting. It’s important to give your group a moment to take a breath, ensure that they are clear on future actions, and provide short feedback before leaving the space. 

The primary purpose of any problem-solving method is to generate solutions and then implement them. Be sure to take the opportunity to ensure everyone is aligned and ready to effectively implement the solutions you produced in the workshop.

Remember that every process can be improved and by giving a short moment to collect feedback in the session, you can further refine your problem-solving methods and see further success in the future too.

33. One Breath Feedback

Maintaining attention and focus during the closing stages of a problem-solving workshop can be tricky and so being concise when giving feedback can be important. It’s easy to incur “death by feedback” should some team members go on for too long sharing their perspectives in a quick feedback round. 

One Breath Feedback is a great closing activity for workshops. You give everyone an opportunity to provide feedback on what they’ve done but only in the space of a single breath. This keeps feedback short and to the point and means that everyone is encouraged to provide the most important piece of feedback to them. 

One breath feedback   #closing   #feedback   #action   This is a feedback round in just one breath that excels in maintaining attention: each participants is able to speak during just one breath … for most people that’s around 20 to 25 seconds … unless of course you’ve been a deep sea diver in which case you’ll be able to do it for longer.

34. Who What When Matrix 

Matrices feature as part of many effective problem-solving strategies and with good reason. They are easily recognizable, simple to use, and generate results.

The Who What When Matrix is a great tool to use when closing your problem-solving session by attributing a who, what and when to the actions and solutions you have decided upon. The resulting matrix is a simple, easy-to-follow way of ensuring your team can move forward. 

Great solutions can’t be enacted without action and ownership. Your problem-solving process should include a stage for allocating tasks to individuals or teams and creating a realistic timeframe for those solutions to be implemented or checked out. Use this method to keep the solution implementation process clear and simple for all involved. 

Who/What/When Matrix   #gamestorming   #action   #project planning   With Who/What/When matrix, you can connect people with clear actions they have defined and have committed to.

35. Response cards

Group discussion can comprise the bulk of most problem-solving activities and by the end of the process, you might find that your team is talked out! 

Providing a means for your team to give feedback with short written notes can ensure everyone is head and can contribute without the need to stand up and talk. Depending on the needs of the group, giving an alternative can help ensure everyone can contribute to your problem-solving model in the way that makes the most sense for them.

Response Cards is a great way to close a workshop if you are looking for a gentle warm-down and want to get some swift discussion around some of the feedback that is raised. 

Response Cards   #debriefing   #closing   #structured sharing   #questions and answers   #thiagi   #action   It can be hard to involve everyone during a closing of a session. Some might stay in the background or get unheard because of louder participants. However, with the use of Response Cards, everyone will be involved in providing feedback or clarify questions at the end of a session.

Save time and effort discovering the right solutions

A structured problem solving process is a surefire way of solving tough problems, discovering creative solutions and driving organizational change. But how can you design for successful outcomes?

With SessionLab, it’s easy to design engaging workshops that deliver results. Drag, drop and reorder blocks  to build your agenda. When you make changes or update your agenda, your session  timing   adjusts automatically , saving you time on manual adjustments.

Collaborating with stakeholders or clients? Share your agenda with a single click and collaborate in real-time. No more sending documents back and forth over email.

Explore  how to use SessionLab  to design effective problem solving workshops or  watch this five minute video  to see the planner in action!

Over to you

The problem-solving process can often be as complicated and multifaceted as the problems they are set-up to solve. With the right problem-solving techniques and a mix of creative exercises designed to guide discussion and generate purposeful ideas, we hope we’ve given you the tools to find the best solutions as simply and easily as possible.

Is there a problem-solving technique that you are missing here? Do you have a favorite activity or method you use when facilitating? Let us know in the comments below, we’d love to hear from you! 

thank you very much for these excellent techniques

Certainly wonderful article, very detailed. Shared!

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Social Skills Training for Adults: 10 Best Activities + PDF

Struggles with social skills in adulthood can cause avoidance of social situations and interfere with building long-lasting relationships.

Providing social skills training to clients with anxiety, fear of public speaking, and similar issues could ensure more optimal functioning.

This article provides strategies and training options for the development of various social skills. Several resources to help target specific struggles related to the development of social skills in adults are also included, and the approaches can be tailored to improve social responses in specific domains.

Before you continue, we thought you might like to download our three Positive Psychology Exercises for free . These science-based exercises will explore fundamental aspects of positive psychology including strengths, values, and self-compassion, and will give you the tools to enhance the wellbeing of your clients, students, or employees.

This Article Contains:

Social skills training for adults explained, social skills coaching: 2 best activities, role-playing exercises: 4 scripts & examples, top 2 resources & worksheets, 4 insightful videos & podcasts, positivepsychology.com’s helpful tools, a take-home message.

Social skills training includes interventions and instructional methods that help an individual improve and understand social behavior. The goal of social skills training is to teach people about verbal and nonverbal behaviors that are involved in typical social interactions (“Social,” n.d.).

Social skills training is usually initiated when adults have not learned or been taught appropriate interpersonal skills or have trouble reading subtle cues in social interactions. These instances can also be associated with disorders that impede social development, such as autism.

Therapists who practice social skills training first focus on breaking down more complex social behaviors into smaller portions. Next, they develop an individualized program for patients, depending on what social skills they need to work on, and gradually introduce those skills to their patients, building up their confidence through gradual exposure.

For instance, a person who has trouble making eye contact because of anxiety in social situations might be given strategies to maintain eye contact by the therapist. Eye contact is the foundation for most social interaction, and interventions will often start with improving the individual’s ability to maintain eye contact.

During therapy, other challenging areas will be identified such as starting or maintaining a conversation or asking questions. Each session will focus on different activities that typically involve role-play and sometimes will take place in a group setting to simulate different social experiences.

Once confidence has been built up during therapy or social skills group settings, these social skills can be brought into daily life.

Useful assessments: Tests, checklists, questionnaires, & scales

Before engaging your clients in social skills interventions or any type of therapeutic intervention, it is important to determine if social skills therapy is a good approach to help them with their current situation.

The Is Social Skills Training Right for Me? checklist is a self-assessment opportunity for clients to determine if social skills therapy is appropriate for their specific situation or if another approach will be more beneficial.

However, self-assessment activities can sometimes be unreliable, as the individual might not fully understand the treatment models that are available to them. Additionally, if a client has issues with social skills, they may not be aware of their deficiencies in social situations.

In these situations, therapists should ask clients about the issues they are having and encourage them to engage in self-questioning during sessions.

9 Questions to ask your clients

Prior to starting social skills training or activities, the therapist and client should narrow down which areas need help. A therapist can do this by asking the client a series of questions, including:

• Where do you think you are struggling?
• Are there any social situations that make you feel anxious, upset, or nervous?
• Do you avoid any specific social situations or actions?
• Have you ever had anyone comment on your social behavior? What have they said?
• What do you think will help you improve the skills you are struggling with?

Clients can also ask themselves some questions to determine if the social skills therapy process is right for them.

These questions can include:

• What aspects of my life am I struggling with?
• Are there specific social situations or skills that I struggle with?
• Do I have trouble keeping or maintaining relationships with friends, family members, and coworkers?
• Am I avoiding specific social situations out of fear?

Getting clients to ask these questions will help determine if this process will benefit them. Having clients “buy in” to the process is important, to ensure that the approach is right for them and increase the likelihood that they will be engaged to complete activities with a reasonable degree of efficacy.

It is estimated that adults make eye contact 30–60% of the time in general conversation, increasing to 60–70% of the time when trying to form a more intimate relationship (Cognitive Development Learning Centre, 2019).

Giving people who are struggling socially the tools to make more eye contact is usually the first step in social skills training exercises.

The Strategies for Maintaining Eye Contact  worksheet provides some practical strategies and tips to practice making eye contact.

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Often, one of the most prominent struggles for people lacking social skills is starting a conversation, especially with people they are not familiar with.

Fleming (2013) details a helpful method for people who struggle with starting conversations. The ARE method can be used to initiate a conversation and gain an understanding of the person’s interests to facilitate a strong relationship.

• Anchor: Connect the conversation to your mutually shared reality (e.g., common interests) or the setting in which you encountered the individual.
• Reveal: Provide some personal context to help deepen the connection between you and the other person.
• Encourage: After giving them some context, provide the other person with positive reinforcement to encourage them to share.

This worksheet Starting a Conversation – The ARE Method guides participants through each step in the ARE process. It also provides examples of how the ARE method can be incorporated into a typical conversation and used as a workable strategy in social skills training activities.

A Guide to Small Talk: Conversation Starters and Replies  provides an outline of conversation ideas to help start any conversation, no matter the setting.

After developing the ability to start a conversation, being able to project assertiveness and understand one’s limits is essential in ensuring clear communication.

These worksheets on Different Ways to Say ‘No’ Politely and Using ‘I’ Statements in Conversation  facilitate assertive communication and give clients the confidence to set personal limits.

A lack of opportunity to learn coping strategies and difficulty with emotional regulation have been associated with anxiety and low problem-solving abilities (Anderson & Kazantzis, 2008).

An individual’s lack of ability to problem solve in social situations significantly affects their ability to come up with reasonable solutions to typical social problems, which in turn, causes them to avoid more difficult social situations.

Practicing social problem solving is a key component of social skills training. This worksheet on Social Problem Solving allows your clients to define the problems they are facing and rate the potential solutions from low to high efficacy.

Based on the rating, therapists can instruct clients to practice their social reasoning during sessions. Practicing these skills builds clients’ confidence and increases the likelihood that they will access these solutions under pressure.

Similarly, the Imagining Solutions to Social Problems worksheet implements a related process, but challenges participants to engage in a visualization activity. While engaging in visualization, participants have the opportunity to imagine what they would say or do, and reflect on what they have learned and why the solution they chose was best for that particular problem.

Supplementing modeling and practical activities with interactive audio-visual aids, such as podcasts and videos, is an essential practice in ensuring that patients seeking social skills training are getting multiple perspectives to develop their social intelligence.

Below, we have provided resources to help your clients with different social skills and situations.

An introvert’s guide to social freedom – Kaspars Breidaks

This TEDx talk focuses on providing guidelines for self-identified introverts. In this video, Breidaks frames introversion as an opportunity, rather than a weakness.

Based on his experiences moving from a small town to a big city and eventually starting improv comedy, he developed a workshop to help integrate principles of improvisation into social skills training.

His workshops focus on creating connections through eye contact and breaking through shyness by training the small talk muscle. Because of his experience, he recommends you say yes to yourself before saying yes to others. Breidaks theorizes that only by developing our awareness of our own true emotions and thoughts can we become more comfortable interacting with others.

This video is helpful if your patients need workable tips to improve their interactions with strangers and is an excellent complement to some of our worksheets on developing skills for small talk.

10 Ways to have a better conversation – Celeste Headlee

This TEDx talk is focused on tactics to have more effective conversations. In her TED talk, Headlee emphasizes the importance of honesty, clarity, and listening to others as well as yourself.

Headlee shares her ideas about how to talk and listen to others, specifically focusing on sustaining clear, coherent conversation and the importance of clear, direct communication.

She argues that technology has interfered with the development of interpersonal skills, stating that conversation is an art that is fundamentally underrated and should be emphasized more, especially among young children.

The main point Headlee tries to get across is to avoid multitasking and pontificating during conversation. Individuals who are struggling with active listening and keeping a conversation going would benefit from the tips she offers in this video, as she uses a lot of the same principles when interviewing her radio guests to ensure that she is getting the most out of their appearances.

She specifically emphasizes the importance of being continually present while talking and listening to someone, which is strongly emphasized in social skills training.

How Can I Say This – Beth Buelow

Each episode also provides techniques or approaches to help listeners become more confident when dealing with different social situations. The podcast also takes listener questions about dealing with social situations and issues.

If your clients are struggling with introducing themselves to new people, they may benefit from the episodes on talking to strangers and how to have difficult conversations.

Available on Spotify and Apple Podcasts .

Social Skills Coaching – Patrick King

King focuses on using emotional intelligence and understanding human interaction to help break down emotional barriers, improve listeners’ confidence, and equip people with the tools they need for success.

Although King’s expertise is centered on romantic relationships, this podcast provides strategies to improve one’s emotional awareness and engage in better communication.

People engaging in social skills training would benefit from the episode on social sensitivity, which examines the social dynamics of the brain. It also explains why our brains are programmed to respond more to specific traits (e.g., warmth, dominance) and why people with those traits are often elevated to higher positions within the social hierarchy.

Available on  Apple Podcasts .

17 Top-Rated Positive Psychology Exercises for Practitioners

Expand your arsenal and impact with these 17 Positive Psychology Exercises [PDF] , scientifically designed to promote human flourishing, meaning, and wellbeing.

Created by Experts. 100% Science-based.

There are several resources available on our website to complement the social skills training that you are providing to your clients.

Our Emotional Intelligence Masterclass© trains helping professionals in methodology that helps increase their client’s emotional intelligence.

The client workbook has several exercises that practitioners can give their clients to develop an awareness of their emotions and, subsequently, understand how those emotions might contribute to interactions with others.

Our Positive Psychology Toolkit© provides over 400 exercises and tools, and the Social Network Investment exercise, included in the Toolkit, focuses on reflecting on a client’s current social network. By further looking into the amount of time and investment devoted to the members of their social network, clients can further identify who is supportive of their endeavors and who negatively affects experiences.

With this knowledge, relationships can be analyzed before devoting even more time and investment that might not facilitate positive emotions.

People who struggle with initiating conversation might also have trouble talking about their emotions. Our exercise on Asking for Support , also in the Toolkit, can provide assistance to someone having trouble communicating their emotions.

It also provides strategies to practice asking for help when needed. This exercise also gives you the opportunity to identify any personal barriers that are impending your ability to seek help from others.

You might be interested in this sister article, Social Skills Training for Kids , which provides top resources for teachers. To enhance your knowledge, our Social Skills Books for Adults & Kids  is a must-read selection of top books.

If you’re looking for more science-based ways to help others enhance their wellbeing, this signature collection contains 17 validated positive psychology tools for practitioners. Use them to help others flourish and thrive.

Improving social skills is an important skill to develop for anyone trying to facilitate professional and personal connections.

However, sometimes clients might not even realize they need targeted interventions to help with their social skills, and they might approach a therapist with other challenges around anxiety entering new situations.

For that reason, we hope this article provided valuable options for the development of social skills, with useful activities and social skills worksheets to be incorporated into your sessions.

We encourage you and your clients to explore these exercises together and engage in goal-setting tools to target areas that will benefit their daily lives, relationships, and communication.

We hope you enjoyed reading this article. Don’t forget to download our three Positive Psychology Exercises for free .

• Anderson, G., & Kazantzis, N. (2008). Social problem-solving skills for adults with mild intellectual disability: A multiple case study. Behaviour Change , 25 (2), 97–108.
• Cognitive Development Learning Centre. (2019). Training eye contact in communication . Retrieved May 4, 2021, from https://cognitive.com.sg/training-eye-contact-in-communication/
• Fleming, C. (2013). It’s the way you say it: Becoming articulate, well-spoken and clear (2nd ed.). Berrett-Koehler.
• Social skills training. (n.d.). In  Encyclopedia of mental disorder. Retrieved May 4, 2021, from http://www.minddisorders.com/Py-Z/Social-skills-training.html

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Hello, I am trying to open the link to the ARE-method but am unable to.

Please try to access the worksheet here .

If you experience further issues with accessing the link, please let me know!

Warm regards, Julia | Community Manager

Sounds so good for my young adult. Do you know of any in person sessions, workshops, which would benefit him being in person.

I would like to know what the best book to get for my husband for him to learn social skills conversations. Thank You

check out our article “ 12 Must-Read Social Skills Books for Adults & Kids “.

Hope this helps!

Kind regards, Julia | Community Manager

Are there any online classes for people suffering with anxiety, Aspergers and a lack of social skills? This is a great article, but there are no therapists who teach social skills. These are skills that come from parents. Like me, when you have no parent or friends to teach you, what do you do? Please make an online course. I would pay to watch a course and even buy materials.

Thank you for your thoughtful comment and interest in an online course addressing anxiety, Aspergers, and social skills. I understand how challenging it can be to find the right resources, especially when traditional sources of support may not be readily available.

While we don’t currently offer an online course, we are happy to recommend a helpful resource that cater to individuals experiencing similar difficulties: Psychology Today has a great directory you can use to find therapists in your local area. Usually, the therapists provide a summary in their profile with their areas of expertise and types of issues they are used to working with.

I hope this helps.

Hello, I just found out about this website today and this is the exact type of service I need. I unfortunately cannot find any one like this that is near me or accept my insurance. And I need this fast since my quality of life is so bad, I have severe social anxiety, and never had friends or a relationship.

Hi there a lot of the links don’t work in this article? How can I access the resources?

Thanks for your question! We are working on updating all the broken links in our articles, as they can be outdated. Which specific resource are you looking for?

Maybe I can help 🙂

Kind regards, -Caroline | Community Manager

Living socially isolated, getting told I have autism ad the age of 33, I found out that I have a lot to learn about being social with people. Now knowing what my “ problem” is also gave me the drive to improve my people skills. Fearing I willing never fully understand feelings ( not even my own) all help is welcome. And this was a very helpful article. Living in a world with tips and tricks to look normal will never be easy. But you sure help me .. thank you..

AMAZING work.. .as always. Thank you !

Thank you Gabriella social skills have been a real issue for me for my whole life. There are so many helpful avenues to explore thanks this article.

Steven Cronson My brothers didn’t consider me an Aspie and made a pact to ignore me , block me I hadn’t even learned many social skills my brother a psychiatrist tried by giving me ptsd and gad a Divorce to try to get me to end my life. My wife proudly fought back and figured out how better to understand me. And I fought the awful had medicine Lexapro that I consider the devil in a pill that made me flat and losing my superpower focusing ability. I hope a producer latched on to my fascinating story of greed, over good, attack on my very life and a brother doctor that should never been one. My dad a psychiatrist made me a DDS to be respected and listened to but not even work and married off in a fake but better life. They accused me an Aspie blind to empathy. B

I’m sorry to read about your challenges with your family. It’s good that you have what sounds like a supportive ally in your wife. And indeed, medications don’t work for everyone — or it may be the case that a different medication may suit you better. Definitely raise these concerns with a trusted psychiatrist if you feel medication could help you.

As you note, it’s a harmful myth that those on the autism spectrum don’t feel empathy. And this myth unfairly stigmatises members of this community. I’m sorry to read about these accusations from your family.

On another note, if you’d like to work on your social skills, consider reaching out to support groups for those with Aspergers in your area, or seeking the support of a therapist with expertise in this area. Psychology Today has a great directory you can use to find therapists in your local area. Usually, the therapists provide a summary in their profile with their areas of expertise and types of issues they are used to working with.

I hope this helps, and I wish you all the best.

– Nicole | Community manager

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Problem Solving Worksheets for Adults (7)

As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

The Optimistminds editorial team is made up of psychologists, psychiatrists and mental health professionals. Each article is written by a team member with exposure to and experience in the subject matter.  The article then gets reviewed by a more senior editorial member. This is someone with extensive knowledge of the subject matter and highly cited published material.

This page provides you with problem-solving worksheets for adults. Problem-solving worksheets for adults aim to help adults identify and resolve their conflicts with effective problem-solving strategies.

These worksheets aid adults recognize different problem-solving skills and strategies to use them for dealing with unpleasant emotions and distressing events. 

Some of these problem-solving worksheets have been created by us while some of them have been curated from reputable third-party websites after reviewing relevant content in detail.

Problem Solving Worksheet for Adults- Identifying Problem-Solving Skills

Problem-solving is defined as the application of certain skills and strategies to resolve the problems.

It is the process of identifying solutions to specific problems either they are simple, difficult or complex. 

Problem-solving is done using problem-solving skills.

Problem-solving skills are the abilities and skills of an individual the enable him to resolve the conflicts efficiently and timely without any hindrance.

These skills help the individual to identify the problems, define them, think of all the possible solutions to the problem, selecting the most effective problem resolution strategy an implementing it to solve the problem efficiently. 

Some common problem-solving skills include research, decision-making, communication, analysis, dependability, coordination, understanding, active listening and so forth. 

The problem-solving process requires two types of mental skills. These are analytical and creative skills.

Analytical skills are based on logical thinking and include ordering, comparing, contrasting, evaluating and selecting.

On the other hand, creative skills refer to the ability to think of various ways of resolving a single problem.

Analytical skills are more beneficial and effective. 

Problem Solving Worksheet for Adults- Effective Problem Resolution Plan

Problem-solving is referred to as the process of identifying the problem, identifying the problem, finding alternative solutions to the problem, choosing the best and effective solution for the problem and implementing that strategy for resolving the problem efficiently.  

The effective problem-solving process consists of seven major steps.

The first step consists of identifying the problem, the second steps consist of analyzing the problem deeply to understand it and be able to define it, the third step involves enlisting all the possible solutions to the problem.

The fourth step refers to the evaluation of each solution on the basis of its feasibility, consequences, and effects.

The fifth step deals with selecting the best of all these solutions to the problem. The sixth step involves documentation or planning of how to resolve the problem using this particular solution.

The last step refers to the implementation of the solution or in other words that strategy to resolve the problem. 

These were the steps for resolving the conflict efficiently.

Now if we talk about problem-solving strategies, there are various ways of dealing with a single issue.

The five most common methods of resolving problems include trial and error method, difference reduction method, means-end analysis, working backward method and analogies.

Problem Solving Worksheet for Adults- Problem-Solving on the Basis of Outcomes

Problem-solving can be done in various ways. Before the individual works on resolving the problem, it is essential to understand the nature of the problem.

There are many kinds of problems.

Some common types of problems include constrained problems, ambiguous problems, predictable problems, known unknowns, unknown unknowns, political, technical, root cause analysis, strategy, tactics, decision-making, improvement, and reinvention.

Problems can be solved in a number of ways.

Some common problem-solving strategies include trial and error, using algorithms and using heuristics.

A simple problem can be solved easily but for the big, complex problems it is advisable to break the problem into smaller parts and them resolve those pasts one by one to solve the problem as a whole. 

Some effective problem-solving strategies include identifying the problem and understand it deeply to resolve it, breaking the probes into small parts and dealing with each art one by one, working on a timeline, using your own network or available solutions to the problem, avoid comparing your problems to other’s, taking a break if your feel exhausted, finding an effective solution, and keeping it and learning from every mistake.

Problem Solving Worksheet for Adults- Problem Solving Skills Worksheet

Problem-solving skills worksheet is a very brief, simple and easy to understand worksheet for enabling the individuals to effectively resolve their problems.

The problem-solving skills worksheet allows the individuals to identify the problem, understand the nature of the problem and analyze the problem deeply.

It enables individuals to determine the desired outcomes of the problem resolution.

Thee worksheet enables the individuals to think of some of the possible solutions to the problem and determine the effectiveness of each solution according to the outcomes each of them would produce.

Based on these outcomes, the individuals select the best resolution of the problem and work upon it to resolve their issue.

This worksheet is very simple and at the same time very effective.

You can download it in the form of pdf from here .

Problem Solving Worksheet for Adults- Problem Solving Packet

The problem-solving packet, offered by the therapistaid.com website, allows effective resolution of the problem.

This packet consists of five pages with each page covering one step to the problem-solving method.

The first page deals with defining the problem, the second page deals with finding solutions to the problem, the third page directs the individuals to select the best solution to the problem, the forth page enables the individuals to implement the solution to resolve their issue and the last page allows the individual to analyze the outcomes, effects, effectiveness, and efficiency of the solution they applied to resolve their issue.

These five pages of the problem-solving packet are amazing, detailed, effective and very helpful for the individual to help them improve their problem-solving abilities.

This worksheet is easily accessible on the internet.

You can download it in the form of pdf from here . 

Problem Solving Worksheet for Adults- Problem Solving Worksheet

The problem-solving worksheet is a very helpful worksheet that enables the individual to identify their problems, understand them and implement effective strategies for dealing with their problems.

This worksheet helps individuals resolve their problems in eight steps. Each step is complemented with a very detailed description of each step.

The individuals are directed to identify their problems, possible solutions of their problems, recognizing pros and cons of each possible solution, selection of the solution that produces desirable outcomes, making a framework to implement that solution, following the framework, reviewing the solution if it proved to be successful in resolving the problem or not and repeating the whole process again if the solution did not work out. 

This worksheet can be accessed from the internet easily.

To download it in the form of pdf, click here .

Problem Solving Worksheet for Adults- Problem Solving

The worksheet, problem-solving, consists of two pages. It is very engaging and at the same time an effective worksheet.

Thie worksheet allows individuals to successfully resolve their problems in five steps.

The worksheet enables the individuals to identify and define their problems in detail, considering the causes of problems and the goals related to resolving this problem.

Then the individuals are directed to think of all the possible solutions to their problem and select the preferred solutions on the basis of the feasibility of the solutions and other factors.

After this, the individuals are asked to identify the pros and cons of each solution followed by the selection and planning of the best solution.

Next, the individuals are directed to implement the solutions and review their effectiveness. 

To download this worksheet in the form of pdf, click here . 

This page provided you with some of the most effective problem-solving worksheets for adults .

These worksheets aimed to help adults identify the problems they are facing and enabled them to solve those problems mindfully, thoughtfully and effectively.

Some of these problems solving worksheets for adults were created by us while some of them were curated from reputable third-party websites after reviewing relevant content from various sites.

If you have any queries or questions regarding these worksheets, let us know through your comments, we will be glad to assist you. 

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Related posts, the healing power of empathy: how a conversation with an empath psychic can help you feel better, choosing the right nicotine pouch for your daily needs, building resilience: psychological strategies for helping children cope with challenges.

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Problem Solving Games, Activities & Exercises for Adults

By: Angela Robinson | Updated: February 13, 2024

Here is our list of the best problem solving games, activities and exercises for adults.

Problem solving games are activities that require players to use critical thinking skills to solve puzzles. Example activities include escape rooms, Sudoku, and murder mysteries. The purpose of these exercises is to sharpen reasoning and decision-making skills in group settings and to do team building with employees.

These activities are a subset of remote team games , found in problem solving books , and are similar to team puzzles , team building brain teasers and team riddles .

This article contains:

• team building problem solving activities for employees
• free problem solving games for adults
• virtual problem solving activities for students
• group problem solving activities
• problem solving team builders

Here we go!

List of problem solving games & activities

From word and number puzzles to role-playing games, here is a list of inexpensive and free problem solving team builders that help groups practice the art of critical thinking and compromise.

1. Espionage! (Team Favorite)

For an exciting game of social deduction, check out Espionage! This thrilling experience will put your team’s wits and instincts to the test.

Espionage! offers the following:

• a 90-minute session led by an experienced host
• undercover teams of agents and spies
• challenging puzzles, tasks, and maneuvers
• team conversations to help uncover secret identities

The best part is we will bring all the necessary game materials to your preferred location. If you are interested in boosting communication and critical-thinking skills within your team, then consider Espionage!

Learn more about Espionage!

2. Art Heist: The Vanishing of Van Gogh (Hosted)

You can turn your team into skilled detectives with Art Heist: The Vanishing of Van Gogh! In this captivating mystery, participants will locate the stolen artwork, The Bedroom .

Key features of this experience include:

• a 90-minute adventure led by a world-class host
• detailed puzzles, clues, and mysteries to unravel
• trails of evidence and hidden secrets
• group discussions to find the art

Additionally, you can include a cocktail kit to spice up your event. Through Art Heist, you will enhance your team’s ingenuity and problem-solving skills!

Learn more about Art Heist: The Vanishing of Van Gogh .

Get our free team building toolbox

• icebreaker games
• bingo cards

3. War of the Wizards (Popular)

With War of the Wizards, teams roleplay as minions of powerful wizards to vanquish forces of evil. Participants will play thrilling games and go on a quest to restore harmony to the realm!

War of the Wizards offers the following:

• a 90-minute journey guided by a distinguished host
• immersive storytelling that transports players into a magical realm
• engaging activities like world-building, role-playing games, and storytelling
• opportunities for forming alliances, facing challenges, and going on quests

Through the power of imagination and teamwork, your team can overcome tasks and participate in an epic fantasy battle. To improve communication and bonds, include War of the Wizards in your agenda!

Learn more about War of the Wizards .

Sudoku is one of the most popular free problem solving games for adults. The objective of this game is to fill each box of a 9×9 grid so that every row, column, and letter contains each number from one to nine. The puzzle makes a great team challenge. To play Sudoku on Zoom, screen share the game board. Then, turn on the annotation features. Using the add text functions, participants can fill in the numbers on the grid.

We made a starter puzzle you can use in your next meeting or virtual team bonding session:

Here are more online Sudoku puzzles .

5. Crossword puzzles

Crossword puzzles are word games that ask players to fill in words based on clues. Words interconnect, and players must think critically about the surrounding words to select the right phrase for the space.

You can use an online crossword puzzle maker to create a custom puzzle. Here are a few themes you may want to consider:

• teammates’ tastes and interests
• company knowledge and history
• industry terms and trends

Or, create a miscellaneous puzzle just for fun.

We made a sample puzzle you can use for your game:

To complete puzzles during online meetings, you can use the share screen function and add text through annotations.

Or, subscribers can play the New York Times’ daily crossword puzzle virtually . Dictionary.com also offers a free daily online crossword puzzle .

Check out more vocabulary games .

6. Online Escape Rooms

Escape rooms are timed games that get groups working together to solve puzzles. Traditionally, players enter a locked room and must complete all puzzles in an hour or two to unlock the door. However, groups can also play escape rooms online.

Digital escape rooms typically come in one of two forms: in a Zoom room and led by a host, or in a choose-your-own adventure format via Google Forms or websites. To play escape rooms virtually, enter a video meeting and follow the prompts, or screen share the Google Form and work out the puzzles together.

Check out our full list of online escape rooms .

7. Murder Mysteries

Murder Mysteries are story-based games that ask players to take on the roles of suspects or detectives while trying to identify a killer. These games often involve reading lines from a script, searching for clues, and occasionally solving puzzles to get hints.

These games make participants pay attention to conversations, analyze other characters’ behavior, and search for hidden meaning in the script. Players must use their powers of observation and logic to unravel the mystery.

Check out our list of Zoom murder mystery games .

8. Treasure Hunts

Treasure hunts are scavenger hunts with intention. While virtual scavenger hunts often ask players to collect random items, treasure hunts require participants to locate clues that lead to other prompts and hints. The game typically ends with players finding a treasure or solving a mystery, sometimes both.

The treasure hunt can have a specific theme such as secret agent missions or a hunt for pirate treasure, or you can run a more general hunt. Teammates can either compete simultaneously via Zoom call, or can play the hunt on an app individually and compete to beat each other’s scores.

Check out our list of treasure hunt apps .

9. Poem or story challenge

Most team building problem solving activities for employees revolve around science, math, and logic. Poem/story challenges rely on writing skills and are sure to appeal to the language lovers on your team.

Each player receives a limited word bank to use to create a story or poem. Then, players have a few minutes to craft their pieces. Afterward, everyone reads out or screen shares their creations.

Here are a few word challenge activities you can do remotely:

• Found poems or stories : Participants make poems or stories out of words they find by visiting websites, searching emails, glancing out the window, or taking a walk or drive around the neighborhood.
• Random word generators : Teammates use a random word generator to populate a word bank, and must use each word in the poem or story.
• Poetry magnets : Group members make poems using poetry magnets. You can send poetry magnet sets to employees and assemble the verses on a cookie pan during a Zoom call. Or, teammates can play with poetry magnets online .
• Page poems: Participants receive one page of a book or magazine, and must make a poem or story by blocking out other words so only the chosen text remains visible. This activity is part storytelling, part art, since story crafters can illustrate the pages as part of the design.
• Ransom note stories or poems : Players cut out letters from magazines and must form new words to make poems and stories. Or, players can receive a mix of random letters, form words, and run the text through a ransom note generator .

These activities are suitable for teams and individual players.

10. Moral challenge

Some problems are ethical rather than factual. Moral judgment plays just as important a role in the decision-making process as technical prowess. Players can flex their moral problem-solving skills by tackling ethical dilemmas or social puzzles.

Here are some social problem solving games online:

• Moral machine
• Scruples – the game of moral dilemmas
• Morality play

To play these games, either download the apps, or pull up the website and then screen share the prompts. These games are best played when discussed as a group, because the more belief systems and opinions, the harder an issue is to resolve. These exercises provide practice for real-life conflict resolution.

You can find similar challenges on our list of online personality tests .

11. Frostbite

Frostbite is a group game that hones team leaders’ communication skills while sharpening teammates’ listening and cooperation skills. The premise behind the game is that a group of explorers gets caught in a snowstorm and must build a shelter. Frostbite has paralyzed the leaders’ hands and snow-blinded the rest of the team. The leader must give the team instructions to build a tent that can resist arctic winds.

To play Frostbite, each teammate wears a blindfold. Then, the leader gives directions. Once the structures are complete, players turn on a fan to test whether tents can withstand the wind.

Frostbite is usually an in-person game, however you can also play virtually. In the remote version of the game, teammates construct tents out of cards and tape, while the leader surveys the scene on screen.

This exercise demonstrates the challenges of leading remotely, as teams need to operate with minimal oversight or supervisor observation. Therefore, instructions need to be clear and direct to be effective.

Check out more team building games .

12. Virtual Hackathons

Hackathons are events where participants have a set amount of time to design and pitch a new product or solution. This type of event originated in the programming world and is often used to create new apps, however you can apply the game to any industry or school subject.

Virtual hackathons are online versions of the event. Teams enter the competition, then work with each other via virtual meeting software or remote work communication platforms to design the solution. At the end of the competition, teams pitch ideas to a panel of judges and a winner is decided.

To run a virtual hackathon, first announce the theme of the event and collect sign-ups. So that no teams work ahead, hint at the general idea of the issue, and only explain the precise problem when the event begins. Then, give teams anywhere from a few hours to a few days to complete the project.

Discover more virtual hackathon ideas .

13. Improv games

Improv games are excellent problem solving activities. These exercises force participants to think and respond quickly to keep scenes moving in a logical and entertaining way.

Here are some good problem solving improv games:

Banned words : Performers cannot say certain words. Scene partners will conceive of situations that encourage the actors to use those words, and the actors must find alternatives, such as using synonyms or taking the scene in a new direction.

Scenes from a chat : Audience gives a suggestion for a scene, and players act the scene out. Though it’s a fictional and often ridiculous scenario, actors must react to the situation and solve the problem in order for the scene to end.

Miracle cure : Miracle cure is a quick-moving exercise that follows a simple format. One player declares, “I have a problem.” Another player responds, “I have a….[random object.]” The first player then replies, “great! I can use the [random object] to….” and describes how they will solve the problem.

Check out more problem-solving improv games .

14. Spaghetti Tower

The spaghetti tower is a classic team building game. Participants gather uncooked spaghetti and marshmallows, and must construct the tallest freestanding tower.

During the in-person version, players must construct one tall freestanding tower. However, for the virtual version of the game, players construct individual towers. You can send groups to breakout rooms for the build, then reconvene in the main room for judging. Teams are judged on three main factors: number of towers, height, and uniformity.

This version of the game not only tests the structural integrity of the tower, but also consistency and quality control. This exercise teaches teams to align and collaborate remotely, and produce a consistent product even when far apart.

15. What Would You Do?

What Would You Do? is a simple situational game that challenges participants to react to different circumstances. To play this game, read prompts one by one, and then ask participants to respond with gameplans. You can use the polling or raise hand feature to vote for the best option.

Here are some problem solving scenarios for adults or kids to use in the game:

• Zombies attack and you have to find a place to hide.
• You are at the zoo and the animals escape. Which one do you try to corral back into the pen first?
• After waiting in line for hours, someone cuts in front of you last minute. The person appears to be visually and hearing impaired, and doesn’t notice your protests. An official announces that due to diminishing supply, this individual will be the last in line to be served.
• You are eating a meal with important clients and/or your partner’s parents, and you want to impress. The individuals make you a dish that does not fit within your dietary restrictions, but you do not speak the same language and cannot explain why you do not want to eat.
• An imposter has infiltrated the organization, who looks, speaks, and behaves exactly like you. How do you convince your peers that you are the original?

For similar dilemmas, check out this list of Would You Rather? questions.

16. Desert Island Survival

Desert Island Survival is a game that challenges players to prioritize. The premise is that players have been stranded on an island, and must decide what order to perform survival steps.

Here are the possible actions:

• Set up shelter
• Explore the island
• Try to signal for help
• Make weapons for self-defense
• Build a raft to escape the island
• Start a fire
• Choose a group leader
• Search for other survivors

All group members must agree on the order of the steps. Players should explain the reasoning for the order of each step while ranking the actions.

Another version of the game involves players receiving a list of 15 to 20 items, and selecting five or so to bring to the island. You can also vary the location of the game, substituting remote islands for destinations like outer space or the distant past.

17. Choose Your Own Adventure

Choose Your Own Adventure stories enable readers to determine the outcome of the story by making decisions. Each action has a consequence that takes the tale in a different direction. Participants can try to guess how the story may unfold by talking through the different choices. When completing the activity in a group setting, the majority of the team must agree on an action before moving forward in the story.

There are a few ways to facilitate these activities online:

• Play an online role playing video game
• Watch an interactive movie like Black Mirror: Bandersnatch
• Read from a Choose Your Own Adventure book on Zoom
• Click through a Choose Your Own Adventure platform
• Create your own story using a Google Form

Whichever way you choose to do the exercise, you can use the screen share feature in your virtual meeting software so that listeners can more easily follow along.

18. MacGyver

MacGyver is a show where the hero escapes sticky situations by improvising tools out of unlikely materials. For example, in one episode the hero makes a telescope out of a newspaper, magnifying lens, and a watch crystal.

To play MacGyver, you can either list three to five objects participants can use, or challenge players to use items that are within arms reach.

Simply state a desired end result, such as “a way to open a locked door,” or “a getaway vehicle,” and then ask teams to explain what they will build and how they will build it. To make the activity more collaborative, you can give teams five or ten minutes in breakout rooms to strategize and design a prototype.

19. Dungeons & Dragons

Dungeons & Dragons is a roleplaying game where players pretend to be magical figures and creatures. One player serves as the dungeon master, who guides the game, while the other players pick characters and make decisions to move the story forward. Upon choosing a course of action, players roll a twenty-sided die to determine whether or not the plan succeeds. The game is story-based, the possibilities are nearly limitless, and truly creative problem solving options arise. Also, since gameplay is mostly verbal, Dungeons & Dragons is an easy activity to do over Zoom.

Here are the basic rules for Dungeons & Dragons .

20. Pandemic

Pandemic is a game that pits players against the forces of nature in a race to contain and control disease outbreaks. At the beginning of the game, each player receives a role such as containment specialist or operations expert. Participants must carry out the duties of their roles by choosing appropriate actions. Pandemic is a great game for groups because each team member has a clear part to play, and players must collaborate and work together instead of competing against each other.

To play the game online, you can use a Pandemic game app , or talk through the exercise while one attendee moves and displays pieces on the board.

Note: The subject of this game might hit too close to home for some players, considering recent history. You can find games with similar mechanics that deal with different subject matter, such as Forbidden Island.

Check out more team building board games .

21. Model UN

Model UN is one of the best virtual problem solving activities for students. This exercise casts participants in the role of international diplomats who must negotiate to solve realistic problems. Each player assumes the role of a country ambassador and must form alliances and propose solutions to solve crises.

Here are some sample Model UN scenarios:

• Human rights violation by powerful country
• Food shortage
• Disease epidemic
• Technology privacy violations
• Civil war branching into surrounding countries
• Natural disasters

Depending on the size of the group, participants either take on the part of an entire government of a country, or play a certain role within the government. To carry out the activity on Zoom, players can take turns giving speeches, message other countries privately via the chat, meet in breakout rooms to form alliances or have more intimate discussions, and use the polling feature to vote on propositions.

If politics does not resonate with your group, then you can alter the exercise by applying the same activity structure to a different theme, such as the Justice League, movie characters, business board members, or reality TV stars.

The main purpose of the exercise is to research, talk through problems, and compromise. As long as these elements are present, then the specifics of the setup do not matter.

There are many types of problem solving activities for adults. You can do online problem solving games, which require a different skill set than in-person problem solving. For instance, communication must be much clearer and more abundant when group members are far apart and unable to demonstrate or pick up physical cues.

Though many problem solving games include props and in-person elements, there are many games you can play together online. These exercises work well as educational tools as well as team bonding accelerators. Upon completion, participants are likely to feel a sense of accomplishment and increased confidence. These games are also great practice for real life conflict resolution, creative thinking and team building.

Next check out this list of connection games , this collection of crime-solving games , and this post with conflict resolution games .

We also have a list of the best decision making books and a list of team building problems for work .

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FAQ: Problem solving activities

Here are common answers to questions about group problem solving activities.

What are problem solving games?

Problem solving games are challenges that ask players to think critically and use logic to overcome issues or answer riddles. Examples include sudoku, murder mysteries, and spaghetti towers. These games are also known as “problem solving exercises”, “problem and solution games” and “group problem solving activities.”

What are the best problem solving games for groups?

The best problem solving games for groups include online escape rooms, moral challenges, and improv games.

What are some good problem solving team building activities for students?

Some good problem solving activities for students include crossword puzzles, choose your own adventure stories, and model UN.

How do you play problem solving games online?

The best way to play problem solving games online is to join a video call meeting to talk through the issue. Using the screen sharing and digital whiteboard features helps participants visualize the problem more clearly. Breakout rooms give teams the chance to discuss the issue more intimately.

Author: Angela Robinson

Marketing Coordinator at teambuilding.com. Team building content expert. Angela has a Master of Fine Arts in Creative Writing and worked as a community manager with Yelp to plan events for businesses.

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Critical thinking puzzles for adults (with answers)

Critical thinking can help to better navigate the information-dense and complex world we live in. By thinking critically we can better identify priorities, take a sensible approach to problem-solving and reach conclusions logically in line with evidence. Puzzles are an excellent way both to learn and practice critical thinking skills.

If you’d like to learn more about critical thinking or simply practice your skills with some puzzles, then this is the article for you. Read a little bit more about critical thinking skills and how to apply them first, or just skip straight to the puzzles and see how you get on.

What is critical thinking?

Critical thinking is a broad approach to problem solving and analysis based on logic and evidence. It brings together a wide range of intellectual competences and the ability to combine and cross-reference them. Some of the most important elements of a critical thinking approach include:

Analytical skills:

• understanding of questions and concepts
• differentiation of relevant / irrelevant evidence and information
• identification of similarities, connections and differences
• use of metaphors or analogies to communicate ideas

Powers of inference:

• extraction of meaning from data using inductive or deductive reasoning
• extrapolation of data or abstraction into concepts and patterns
• correct identification and deployment of analogies and assumptions
• grasp of causal relationships, allowing development of conclusions and theories.

Data and theory evaluation:

• assessment of how strong, important or credible a theory might be
• taking on board new data and new arguments which alter understanding of ideas and theory

Rational decision-making:

– application of all the skills and competences above in order to come to a rational conclusion.

Problem-solving attitude: In addition to being able to think critically, you must also be personally inclined to think critically when facing a difficult or complex challenge. Developing qualities including curiosity and fairness, while distancing yourself from ideologies and group-think, should all help to create the kind of psychological landscape where critical thinking can flourish.

How can I learn critical thinking?

Critical thinking skills are hard to develop from only reading books or listening to lectures. The most effective way to sharpen and deepen critical thinking faculties is to practice critical thinking . Critical thinking puzzles offer a fun way to learn and the eight critical thinking puzzles we’ve chosen for this article should help you make a good start.

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Eight critical thinking puzzles – with answers

Puzzle 1 – letter puzzles.

What common feature do the following words share?

Answer: All of these words begin with a vowel. This type of puzzle may send your mind off in the wrong direction, thinking about the objects or concepts described by the words, and the properties they might share. In fact, the solution lies in a far more simple consideration of the alphabet. Puzzle 1 is a simple example of a common type of letter or word puzzle.

Puzzle 2 – Commonalities and differences

What do the following items have in common and which is the odd one out?

Orange Juice

Answer: These items are all liquids and the odd one out is petrol, since all the others are drinkable liquids.

Puzzle 3 – Falling on his feet

A man who lives in a high-rise building decides to exit through the window one morning rather than using the door. Somehow he survives the fall without a scratch and walks away to work. How did this happen?

Answer: The man lived on the ground or first floor and merely stepped or jumped down to the pavement outside. By stating early on that the building in question was a high-rise building, it’s easy for someone reading quickly to assume that the man jumped from a window on a high store but this it s not necessarily the case.

Puzzle 4 – Walk this way

A group of five people enter a windowless meeting room together. An hour later when the meeting ends, four walk out of the door, leaving the room empty. What has happened to the fifth member of the group?

Answer: The fifth person was in a wheelchair and wheeled out of the room rather than walked. Solving this puzzle requires you to think laterally about the question and the possible solutions. The answer can be found by asking yourself whether the emphasis of the question is on the emptiness of the room or the means by which the other four people left.

Puzzle 5 – Shapes and symbols

When lying on my side, I am everything, but when cut in half, I am nothing. What am I?

Answer: The number 8. This puzzle requires that you think about a shape being repositioned or cut in a way that can change it to “everything” or “nothing”. Number 8 on its side is the mathematical symbol for infinity (i.e. everything) and also shaped like two small number 0s put together.

Puzzle 6 – Three hard options

The hero is escaping the lair of an evil super-villain and is faced with three possible exits:

• Door A leads into a pit of bubbling lava
• Door B leads to a room housing a deadly hitman
• Door C leads to the den full of lions that haven’t had a meal for a year.

Which door should the hero choose?

Answer: Door C. If the lion hasn’t eaten in a year, it will definitely be dead by now. This type of puzzle requires you to consider the full implications of the information given, rather than being drawn into a comparison of the relative dangers of lava, hitmen and lions…

Puzzle 7 – The bus driver’s eyes

You are a bus driver. Today the bus is empty at the start of your route but at the first stop, four people get onto the bus. Eight people get on at the second stop, while three alight. When the bus reaches the third stop, one more gets off, and three get on.

At the fourth stop, two people get off the bus and one gets on. The bus is traveling at an average speed of 30mph and its tires are new.  What color are the bus driver’s eyes?

Answer: You are the bus driver so the color will be the color of your own eyes. This type of puzzle tries to confuse you and obscure the single piece of relevant information by presenting large quantities of irrelevant information.

Puzzle 8 – Losing weight

A man walks into a room, closes the doors behind him and presses a button. In a matter of seconds the man is 20lb lighter. Despite this, he leaves the room at the same weight he entered it.

Answer: The room in question is actually an elevator. When the man gets in and presses the button, the elevator moves downwards with an acceleration that reduces the effect of gravity and makes the man temporarily 20lb lighter. Once the lift stops moving, the man’s weight is subject to normal gravity, just the same as before. Solving this puzzle requires a small piece of general physics knowledge.

A final word…

We hope you’ve enjoyed our critical thinking puzzles for adults and that your critical thinking skills are feeling refreshed and sharpened after reading our article. Whether at school, in the workplace, or in general life, critical thinking can be a valuable tool for success and anyone can learn to use it.

Get more critical thinking puzzles on our Youtube channel:

20 Challenging Lateral Thinking Puzzles That Are Harder Than They Seem

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Adults Get Creative: Problem-Solving Activities

As adults, we often face different challenges in our personal and professional lives. These challenges require effective problem-solving skills. Engaging in problem-solving activities can help us sharpen our critical thinking and creativity.

In this article, we will explore a range of fun and engaging problem-solving activities that adults can participate in to enhance their ability to think outside the box and find innovative solutions to everyday problems. Whether it’s solving riddles, participating in escape room challenges, or engaging in group brainstorming sessions, these activities offer valuable opportunities for adults to flex their problem-solving muscles.

Why Solving Problems Matters for Grown-ups

Solving problems is important for adults, especially in the workplace. It helps them enhance their risk-handling abilities, improve communication skills, and increase productivity. When adults work together to solve tough problems, it fosters better communication and teamwork. This helps team members understand each other’s strengths and weaknesses, making collaboration more effective.

Creative problem-solving activities enable adults to develop a proactive mindset and think critically, preparing them for future challenges. By honing their problem-solving skills now, adults can equip themselves with the abilities necessary to navigate unforeseen obstacles in the future, making them more adaptable and resilient in a rapidly changing work environment.

How Solving Tough Stuff Helps You at Work

We talk better when we solve stuff together.

Solving problems together is beneficial for improving communication and teamwork. It fosters open dialogue and encourages individuals to listen to each other. This promotes trust and rapport among team members, leading to a more cohesive work environment.

Solving tough stuff as a group contributes to better communication and collaboration in the workplace. It allows team members to share ideas, think critically, and align their efforts to achieve common objectives. It also encourages the diverse expertise of team members to be utilized effectively, enhancing problem-solving capabilities and strengthening collaboration.

These activities prompt team members to communicate more effectively and empathize with each other. This results in improved working relationships and the development of collective problem-solving skills within the team.

Getting Smarter at Work by Solving Stuff

Creative problem-solving is important for adults in the workplace. It helps with risk management , communication, and productivity. When adults work together on tough problems, they develop a proactive mindset and improve decision-making. These skills are important for handling complex projects in a team. Problem-solving activities help with thinking outside the box, analytical skills, and logical reasoning, all of which are important for workplace challenges.

Thinking Ahead: How Solving Problems Now Helps Tomorrow

Problem-solving skills are important for adults and their careers. They help improve communication, collaboration, and adaptability.

Solving tough problems now can benefit someone in the future by fostering creativity , analytical thinking, lateral thinking, and logical reasoning.

Thinking ahead and solving problems now can contribute to a person’s success in the long run. It can promote a proactive mindset, better risk handling, improved productivity output, and better decision-making skills.

These skills are important for workplace success and personal development.

Cool Games that Make You Think Fast

Play detective with espionage games.

Playing espionage games can help adults improve their problem-solving skills. Games like Espionage! and Art Heist challenge players to think quickly and strategically. By practicing problem-solving in a fun way, the learning process becomes more enjoyable and memorable. These activities are great for team building, enhancing collaboration, and improving communication.

Crack the Code in Van Gogh’s Art Heist

Players can solve the code in Van Gogh’s Art Heist. They’ll use their problem-solving and logical reasoning skills to decipher clues and puzzles. Working in teams, they strategize to recover the stolen artwork and identify the thief.

The game emphasizes the importance of teamwork and effective communication. It encourages players to collaborate closely to overcome challenges and reach the goal.

Participating in the game helps players develop their critical thinking and decision-making skills. It prompts them to think creatively and make informed decisions under pressure. The game also fosters a proactive mindset and strengthens communication and leadership skills.

Wizards’ Battle: Who’s the Smartest

“Wizards’ Battle: Who’s the Smartest” is a game that promotes critical thinking and problem-solving skills. It offers an imaginative and dynamic role-playing scenario. Players are prompted to develop unique and innovative strategies to outsmart their opponents. This involves creative and logical thinking.

The game challenges players to think creatively and strategically. They must make quick decisions and adapt to changing situations in the battle.

Players will benefit from the game as it promotes adaptability, quick thinking ability, logical reasoning, and motivation skills. They engage in a collaborative effort to solve problems and achieve their objectives.

Secret Words and Crosswords: Puzzle Time

Playing puzzle games like “Puzzle Time” has many benefits. It can help improve curiosity, concentration, creativity, and problem-solving skills. Adults can expand their vocabulary, enhance cognitive abilities, boost memory, and reduce stress by solving secret words and crosswords. Engaging in these activities can also improve communication, lateral thinking, and logical reasoning, leading to better decision-making abilities and quick-thinking.

“Puzzle Time” also helps develop problem-solving skills by encouraging strategic thinking, associative thinking, and spatial reasoning. It promotes effective time and resource management, adaptability, perseverance, and team collaboration and communication.

“Puzzle Time” features a variety of puzzles and games, such as secret words, crosswords, Sudoku, riddles, word search, escape rooms, and treasure hunts. These games are designed to offer word and number challenges, improve lateral thinking, and enhance teamwork, making them a fun way for adults to hone their problem-solving skills and work together effectively.

Lost in Space: What Would You Do?

When you’re lost in space with limited resources and communication, you need problem-solving skills and creativity to survive. Prioritizing problem-solving and decision-making in this high-stress and uncertain environment is crucial. Strategies like staying calm, focused, and communicating clearly with team members, as well as using available resources effectively, are vital for survival.

Drawing inspiration from well-known individuals and their problem-solving approaches can offer new perspectives and innovative ideas in these dire circumstances. Being adaptable, collaborative, and creative in problem-solving is key to overcoming the challenges of being lost in space.

Build the Highest Spaghetti Tower

Building the highest spaghetti tower is a challenging and fun activity. It helps develop teamwork and problem-solving skills among adults.

By working together to create a stable structure using limited resources, participants learn to communicate effectively. They also understand each other’s strengths and collaborate on finding creative solutions to a common goal.

Engaging in challenges that require problem-solving and creativity fosters a sense of camaraderie. It also encourages out-of-the-box thinking, resilience, and adaptability.

Building the spaghetti tower necessitates critical thinking. Participants need to strategize, innovate, and come up with unique solutions to the problem at hand.

It also promotes innovation by urging individuals to think creatively and experiment with different approaches to build a sturdy tower.

Through this activity, adults can enhance their critical thinking, analytical, and decision-making skills. These skills are essential for effective problem-solving and innovation in various professional settings.

Off to Space: The Frostbite Challenge

“Off to Space: The Frostbite Challenge” is an activity that promotes teamwork and problem-solving skills. In this simulation, teams navigate space with limited resources to survive a frostbite situation. It encourages quick thinking, effective communication, and collaboration to find innovative solutions. Participation can lead to benefits like improved risk handling, enhanced communication, increased productivity, and a proactive mindset.

Strategies include brainstorming, effective communication, using available resources, and adapting to change. The activity aims to encourage critical thinking, decision-making, and effective problem-solving within a team.

Twisty Puzzles and Brainteasers

Escape rooms: can you get out.

Escape rooms are designed to be exciting and challenging. They involve problem-solving activities, collaboration, time constraints, and immersive storytelling.

Participating in escape rooms can improve problem-solving skills for adults. It helps in thinking critically and analytically, fostering adaptability and teamwork.

Strategies for solving puzzles and escaping from an escape room involve effective communication, strategic thinking, resourcefulness, and approaching challenges from different angles.

These activities offer an engaging and interactive way for adults to work on their decision-making skills and creativity.

Treasure Hunts: Search for Hidden Clues

Treasure hunts are a fun way to boost problem-solving skills. Participants use logic and critical thinking to find hidden clues and the treasure. This activity encourages creativity and thinking outside the box as people work together to interpret the clues.

Using treasure hunts to develop problem-solving skills has many benefits. It improves critical thinking, analytical skills, perseverance, motivation, and quick thinking. Solving puzzles under time constraints also helps develop a proactive mindset and decision-making skills.

Treasure hunts also promote teamwork and collaborative problem-solving. Participants need to communicate effectively, share ideas, and work together to find and interpret clues. This fosters improved team collaboration, communication, adaptability, and logical reasoning within a group.

Poems and Stories: Who Can Make the Best?

Creativity and storytelling are important in problem-solving. They help people think innovatively. By mixing poetry and storytelling into problem-solving, people can use their imagination to find unique solutions.

To create problem-solving poems and stories, individuals need strong analytical, lateral thinking, and communication skills. They should identify the core issue, think critically, and develop a narrative that captures the problem and offers a resolution. Using metaphor, symbolism, and vivid imagery makes the story emotionally engaging.

Poems and stories can inspire others to solve real-world issues by connecting emotionally and conveying a sense of urgency. Through storytelling, individuals can raise awareness, evoke empathy, and motivate others to take action. This makes poems and stories powerful tools for driving problem-solving efforts.

Choose Your Path in Adventure Games

Playing adventure games is a great way to improve problem-solving skills. These games require players to make strategic decisions and think about potential outcomes, which can boost analytical thinking and quick decision-making. These skills are important in both personal and professional situations, helping individuals handle risks, communicate effectively, and stay proactive.

In adventure games, players must plan their moves and consider different scenarios to solve challenges and puzzles. This enhances their strategic thinking, decision-making, lateral thinking, logical reasoning, and ability to work under pressure.

Dumbest Idea Wins: Be Silly and Smart

Silliness and smarts together can help problem-solving. It encourages creativity, thinking outside the box, and finding different ways to solve problems.

For instance, playing ‘Dumbest Idea Wins’ can lead to better solutions. It lets people think of outrageous ideas without worrying about being judged. This can spark unconventional ideas that may lead to more practical and effective ones.

Using the ‘Dumbest Idea Wins’ concept can enhance teamwork. It creates an environment where team members can freely share ideas without fear of criticism. This can improve communication, idea generation, and team bonding, resulting in better problem-solving.

Steps to Be a Problem Solving Pro

Get ready: prep your brain.

It’s important to prepare your brain for problem-solving. Developing these skills can improve your work performance. Practicing creative problem-solving activities helps you think critically, make better decisions, communicate effectively, work collaboratively, and adapt to new challenges.

These skills are vital in project management. They lead to better risk handling, increased productivity, and a proactive mindset. Solving tough problems can benefit your work performance by enhancing your ability to think outside the box, analyze complex situations, and develop innovative solutions. These skills can also improve decision-making, communication, and project management.

To become a problem-solving pro, you can enhance your critical thinking and decision-making skills. Engage in activities like brainstorming, gamification, word and number challenges, social deduction games, and role-playing exercises. By participating in these activities, you’ll develop skills like creative problem-solving, analytical thinking, lateral thinking, perseverance, motivation, adaptability, quick thinking, and logical reasoning. These skills are essential for becoming a proficient problem solver in project management and other professional fields.

Make a Plan: Setting Up for Success

Solving tough problems at work can enhance an individual’s decision-making and critical thinking abilities. By solving tough problems, the individual learns how to handle complexities and uncertainties. This leads to improved risk management in the workplace. Problem-solving skills prompt employees to think innovatively and foster a proactive mindset. This contributes to increased productivity and improved communication within a team.

Making a plan is crucial for setting up success. It provides a structured roadmap, enabling individuals to foresee potential obstacles and strategic measures to overcome them. A well-thought-out plan facilitates effective time management, resource allocation, and goal attainment.

Becoming a problem-solving pro involves practicing creative problem-solving activities, developing analytical skills, and cultivating a general ability to think out of the box. Activities such as:

• “40-20-10-5”
• “Brainstorm Ideas”
• “Gamification”
• “Egg Drop Idea”

enhance critical thinking and decision-making skills. Meanwhile, “Legoman,” “Espionage!” and “Online Escape Rooms” promote adaptability and team collaboration.

Do It: Putting Your Plan into Action

To put your plan into action effectively, you should:

• Communicate the desired outcome and steps to the team.
• Assign roles and responsibilities.
• Establish a timeline for execution.

An example of this is the “Reverse Pyramid” activity, which involves teams working together to flip a pyramid shape. Teams collaborate, communicate effectively, and adapt as needed to accomplish the task.

It’s also important to encourage adaptability, collaboration, and creative thinking. For instance, the “Dumbest Idea First” exercise requires participants to think of the most absurd solution before analyzing and brainstorming more feasible options. This allows teams to assess and reflect on different approaches, leading to more refined and innovative solutions.

Make It Better: How to Improve Your Ideas

Problem-solving skills are very important for adults at work. They help with risk management, communication, and productivity. To get better at problem-solving, try activities like “Dumbest Idea

First,” “Reverse Pyramid,” and “Human Knot.” These games help with creative problem-solving, thinking outside the box, perseverance, and teamwork. Games like Espionage!, Art Heist, and Online Escape Rooms also improve critical thinking and decision-making. Playing these games in person or online is a fun way for teams to get better at problem-solving.

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75 Riddles for Adults That Will Stump Even the Most Clever-Minded Folks

Bet there's at least some you won't be able to answer!

You may be good at dad jokes —or mom jokes for that matter—but there's a good chance that some of these riddles will definitely stump you. Don't worry, though, because we also included some easier brain teasers that can double as riddles for kids . There's quite a range, in fact, so go ahead and read these if you want to frazzle your mind a bit. Oh, and definitely let us know in the comments how many you were able to solve!

Simple Riddles for Adults

• What is harder to catch the faster you run? Your breath.
• Which letter of the alphabet has the most water? C.
• What flowers are kissable? Tulips.
• What has many keys but can’t open a single lock? A piano.
• Where does today come before yesterday? In the dictionary.
• What five-letter word becomes shorter when you add two letters to it? Short.
• What can go up but can't go down? Your age.
• What has a head and a tail but no body? A coin.
• What can't be touched but can be broken? A promise.
• What goes up and down but doesn’t move? A staircase.
• What has legs, but does not walk? A chair.
• Jared’s father has three sons: Snap, Crackle, and what's the third? Jared.
• How many months have 28 days? 12.
• What has words, but never speaks? A book.
• What has hands, but can’t clap? A clock.
• What runs around the whole yard without moving? Fence.
• What tastes better than it smells? Your tongue.
• What has three letters and starts with gas? Car.
• The more of this there is, the less you see... What is it? Darkness.
• What type of coat is always wet? A coat of paint.
• What occurs once in a minute, twice in a moment, and never in 1,000 years? The letter “M.”
• What has a neck but has no head? Guitar.

Difficult Riddles for Adults

• What runs, but never walks. Murmurs, but never talks. Has a bed, but never sleeps. And has a mouth, but never eats? A river.
• What is so fragile that saying its name breaks it? Silence.
• Forwards I am heavy, backward I am not. What am I? Ton.
• I have cities, but no houses. I have mountains, but no trees. I have water, but no fish. What am I? A map.
• If you eat it you, you'll still be hungry. What is it? Nothing.
• No matter how little or how much you use me, you change me every month. What am I? A calendar.
• What five-letter word has one left when two letters are removed? Stone.
• People make me, save me, change me, raise me. What am I? Money.
• Melissa has four daughters, and each of her daughters has a brother. How many children does Melissa have? Five—each daughter has the same brother.
• What can fill a room but takes up no space? Light.
• You see me once in June, twice in November, and not at all in May. What am I? The letter “E.”
• Two in a corner, one in a room, zero in a house, but one in a shelter. What am I? The letter “R.”
• You walk into a room that has a match, a kerosene lamp, a candle, and a fireplace. What would you light first? The match.
• The person who makes it has no need of it; the person who buys it has no use for it. The person who uses it can neither see nor feel it. What is it? A coffin.
• How much dirt is in a hole that’s two feet by three feet? None, it’s a hole.
• A man goes out in heavy rain with nothing to protect him from it. His hair doesn’t get wet. How does he do that? He’s bald.
• I have branches, but no fruit, trunk, or leaves. What am I? A bank.
• A cowboy rides into town on Friday. He stays three days, then rides out of town on Friday. How? His horse is named Friday.

Witty Riddles for Adults

• What can you hold in your right hand, but never in your left hand? Your left hand.
• When is a door no longer a door? When it’s ajar.
• Name a band that doesn't play music? A rubber band.
• What gets smaller every time it takes a bath? Soap.
• What has teeth, but doesn't bite? A comb.
• What has a bottom at the top? Your legs.
• What is yellow and smells like green paint? Yellow paint.
• What kind of room has no doors or windows? A mushroom.
• What has tons of eyes, but can’t see? A potato.
• What has to be broken before you can use it? An egg.
• What time is it when the Giant sits on a fence? It's time to get a new fence.
• What two things can you never eat for breakfast? Lunch and dinner.
• What part of the chicken has the most feathers? The outside.
• What is easy to catch, but impossible to throw? A cold.
• What has a singular eye, but can’t see? A needle.
• What is the end of everything? The letter “G.”
• What can travel the globe without leaving its corner? A stamp.
• What gets wet even when it dries? A towel.

Mind-Stumping Riddles for Adults

• What word is pronounced the same if you take away four of its five letters? Queue.
• Two fathers and two sons are in a car, yet there are only three people in the car. How? They are grandfather, father, and son.
• The 22nd and 24th presidents of the United States of America had the same parents but were not brothers. How can this be possible? They were the same man—Grover Cleveland.
• What belongs to you, but everyone else uses it. Your name.
• What do you throw out when you want to use it but take in when you don’t want to use it? An anchor.
• What starts with a T, ends with a T, and has T in it? A teapot.
• Spelled forwards I’m what you do every day, spelled backward I’m something you hate. What am I? Live.
• What's always found on the ground but never gets dirty? A shadow.
• Which is heavier: a ton of bricks or a ton of feathers? They weigh the same.
• What word in the dictionary is spelled incorrectly? Incorrectly.
• Until I am measured, I am not known. Yet how you miss me, When I have flown. What am I? Time.
• A plane crashed between the border of France and Belgium. Where were the survivors buried? They weren’t. Survivors don’t need to be buried.
• If your uncle’s sister is not your aunt, what relation is she to you? Your mother.
• What begins with an “e” and only contains one letter? An envelope.
• Take one out and scratch my head, I am now black but once was red. What am I? A match.
• What do you buy to eat but never consume? Utensils.
• If two’s company, and three’s a crowd, what are four and five? Nine.

Josiah Soto is the assistant editor of news and social for The Pioneer Woman. He helps manage the website’s social channels, in addition to writing high-performing news and entertainment content daily. 

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A Caregiver’s Guide to Smart Home Technology

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Edward C. Baig and Linda Dono,

If you’re an older adult,  smart homes  may seem like a lot of hype — or best left to those more comfortable with technology.

But if you’re one of the 9 in 10 people ages 50 to 80 who say they want to  stay in their homes  as long as possible, innovations available today can help you remain independent, especially if you live alone. And that tech can help your family keep tabs on your safety without being intrusive. Here’s a quiz to show you what today’s tech can do for you and your family.

Question 1 of 8

Security cameras used to be the device of choice for family caregivers to monitor loved ones when they weren’t making phone calls. But that Big Brother technology is now taking a back seat to what other off-site oversight?

The  newest smart TVs  act more like the camera on your laptop computer  or smartphone , becoming a big screen for video calls rather than an always-on security camera. And  ambient sensors without cameras  or microphones use radar, AI and cellular connectivity to figure out when someone is standing, sitting, lying down or has fallen, making that information available to a caregiver without putting the care recipient center stage in a sort of surveillance theater.

Question 2 of 8

What’s the most dangerous room in the house for older adults?

A federal Centers for Disease Control and Prevention (CDC) study more than a decade ago looked at nonfatal injuries from 2008, and what researchers found confirmed what a lot of people suspected: A bathroom’s hard tile, wet surfaces and cramped space are unforgiving for those who might trip or lose their balance.

About 80 percent of those injured in the bathroom fell, and that rate rose steadily with age, more than doubling for those 85 and older compared with 75- to 84-year-olds. Women fell in the bathroom more than men. More than two-thirds of injuries happened in bathtubs or showers; about a quarter occurred near the toilet.

Installing grab bars  is a low-tech solution to preventing injuries. Designers have gotten into the act, creating toilet paper holders that can help steady someone experiencing low blood pressure when standing too quickly after using the commode and shampoo shelves and soap baskets that serve dual purposes in tubs and showers.

The key to success when installing any grab bar? Anchor it to a wall stud so it can bear a user’s full weight when needed.

Question 3 of 8

How can technology in a bathroom help keep an older adult independent?

But wait, there’s more: Internet-connected scales can track weight and other body measurements and import the data into a health app or share it with caregivers and physicians.

A higher-tech toilet seat that is close to being offered for sale measures heart rate, blood oxygenation and blood pressure — important because part of the reason bathroom injuries occur near the commode comes from a condition that older adults can develop called  orthostatic hypotension . The feeling of dizziness when you quickly go from sitting to standing occurs because of a drop in blood pressure.

And  that bidet seat ? Well, it may not be a device that Americans grew up using, but bidets have been around for hundreds of years, and versions that aren’t separate from a toilet have been in use since the 1980s. Use of a bidet means less worry about  irritating any hemorrhoids  or running out of toilet paper. Some bidet seats can shower the tush with warm water and dry it off with warm air, too.

Question 4 of 8

Why would an older adult and the adult’s caregiver want to have  a smart speaker  at home?

Voice-controlled smart speakers can serve numerous purposes in multiple rooms. In the kitchen, you might ask it to suggest recipes. In the bedroom, it can play soothing music to help you get some shut-eye then become the morning alarm that wakes you.

People can chat with a smart speaker and ask it all sorts of questions, summoning the digital assistants inside the speakers by saying trigger words, such as “Alexa,” “Hey, Google,” “Hey, Siri.” Smart speakers are relatively inexpensive, though you’ll pay more for models with visual displays that let you watch videos or  participate in video calls .

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Question 5 of 8

A smart oven or stove can be turned off remotely.

Though not true of every model, some smart ranges can be turned off via an app on your phone. This potentially can cut down the risk of fire if an older adult forgets the appliance is on, leaving it unattended. That’s because a caregiver can get notification of the potential danger and switch it off from far away.

Users also can change the cooking temperature from an app, especially important if a turkey is browning too soon but still needs more time in the oven to be completely done. If you have an older stove not connected to the internet, a third-party accessory may be able to shut it off before a burnt beef brisket becomes a problem.

Question 6 of 8

Which of these is not a smart bed feature?

Smart beds can monitor the quality of your zzzs and help create an environment conducive to your getting a sound night’s sleep. But  most smart beds  don’t come cheap, especially because adjustable bases that can lift your head to prevent snoring or your feet to ease swollen legs are sold separately from the mattresses that have temperature and firmness options.

Question 7 of 8

A smart door lock is useful because:

Smart locks are all about peace of mind, but models vary considerably. Some let you unlock the door through a mobile app, fingerprint scanner or keypad.

Some  work with Bluetooth  or Wi-Fi. Some can be retrofitted onto your existing deadbolt. And some give you the option of inserting an old-fashioned physical key. A few can even be combined with a  doorbell video camera .

Question 8 of 8

The tech industry standard that aims at making it easier for smart home devices from one company to communicate with models from a rival brand is called:

The emerging standard that promises to enable devices from rival brands to work together seamlessly and securely  is called Matter .

Established by an industry group known as the Connectivity Standards Alliance, Matter has the backing of Amazon, Apple, Google and Samsung, among other companies. It will let you, for example, ask Amazon’s Alexa or Apple’s Siri to change the temperature on your Google Nest thermostat.

Some products already in your house can meet the Matter certification requirements with an over-the-air update through your Wi-Fi. Newer products will sport a Matter logo. But not every smart home product category has Matter support yet.

Incidentally, the  internet of things  (IoT) is an umbrella term used to describe all smart home devices.

You have unanswered questions. Please go back and complete those questions to finish the quiz.

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• Open access
• Published: 29 April 2024

The experiences and needs of older adults receiving voluntary services in Chinese nursing home organizations: a qualitative study

• Qin Shen 1 &
• Junxian Wu 1  

BMC Health Services Research volume  24 , Article number:  547 ( 2024 ) Cite this article

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Older adults living in nursing home organizations are eager to get voluntary help, however, their past experiences with voluntary services are not satisfactory enough. To better carry out voluntary services and improve the effectiveness of services, it is necessary to have a deeper understanding of the experiences and needs of older adults for voluntary services.

The purposive sampling method was used to select 14 older adults from two nursing home organizations in Hangzhou and conduct semi-structured interviews, Collaizzi’s seven-step method was used to analyze the data.

Older adults in nursing home organizations have both beneficial experiences and unpleasant service experiences in the process of receiving voluntary services; Beneficial experiences include solving problems meeting needs and feeling warmth and care, while unpleasant service experiences include the formality that makes it difficult to benefit truly, lack of organization, regularity, sustainability, and the mismatch between service provision and actual demands. The needs for voluntary services mainly focuses on emotional comfort, Cultural and recreational, and knowledge acquisition.

Older adults in nursing home organizations have varied voluntary experiences, and their voluntary service needs are diversified. Voluntary service needs of older adults should be accurately assessed, and voluntary service activities should be focused upon.

Peer Review reports

Introduction

As a result of advancements in medical technology and improved sanitation conditions, the average life expectancy of Chinese people has increased significantly from 60 years in 1970 to 77.3 years in 2023. However, this has led to a growing number of older adults in China. According to the seventh population census conducted by the National Bureau of Statistics of China, there are now 260 million people over the age of 60 living in the country [ 1 ], The aging population in China is growing, and population balance is becoming a core challenge for the country in the long term. The increasing aging population has posed significant challenges and burdens to the state and society [ 2 ], China’s aging population challenges the current security system, requiring significant efforts from the state and society for improvement [ 3 ].

There are three main modes of old-age care in China: family old-age care, community old-age care, and institutionalized old-age care. Family old-age care is the most traditional form of old-age care in China, due to the reduction in family size and the formation of the “4-2-1” family model - which consists of four older adults, one couple, and one child - the traditional family model is no longer able to meet the growing demand for older adults care [ 4 ]; China’s community old-age care is still in the exploratory stage, facing challenges such as slow construction, insufficient staff, and lack of professional knowledge. As a result, it cannot provide meticulous care services for older adults [ 5 ]. Against this background, institutionalized older adult care has gradually become popular, it refers to older adults in social service organizations such as senior citizen apartments, welfare homes, and homes for older adults to spend their later life [ 6 ]. The challenges of population aging and the inadequacies of family and community support for older adults have resulted in a growing number of older adults opting to reside in nursing home organizations. This has undoubtedly placed additional burdens and challenges on these nursing home organizations. Due to multiple challenges such as late start, low quality, and lack of professional and technical talents, China’s nursing home organizations are still a long way from meeting the comprehensive needs of older adults in terms of health management, skilled nursing care, rehabilitation training, cultural and recreational services, psychological counseling, and social interaction [ 7 ]. To tackle the issue of an aging population in China and ensure that older adults have a high quality of life when choosing nursing home organizations, it is necessary to enhance the quality of older adult care services by engaging social forces, such as volunteer teams [ 8 ]. Voluntary services refer to the voluntary, unpaid public service offered by individuals, organizations, and voluntary service organizations to society or other organizations. The forms of voluntary services are diverse and can be either formal, planned, and long-term, or informal, spontaneous, and intermittent [ 9 ]. At present, volunteer groups in China’s nursing home organizations are mostly informal and consist of university students, healthcare workers, art workers, social workers, and others. These groups are invited by nursing home organizations or come to these institutions on their initiative to provide services for older adults. These services include a wide range of activities such as haircutting, cultural performances, spiritual comfort, hobby learning (e.g., paper-cutting, flower arranging), organizing festive activities (e.g., making rice dumplings on-site at Dragon Boat Festival, making mooncakes at Mid-Autumn Festival, etc.).

Voluntary services are a crucial aspect of long-term care and greatly complement the resources provided by the government,these nursing home organizations welcome volunteers who perform various non-medical activities associated with the daily lives of older adults [ 10 , 11 , 12 ]. Volunteers offer additional assistance and companionship to residents, provide support to employees such as nurses, nutritionists, and physical therapists, and potentially improve the overall quality of care, in China, these services have become increasingly popular and play a crucial role [ 13 , 14 ]. However, some problems have emerged in voluntary services, The voluntary services provided by volunteer organizations for older adults have certain functional defects and efficiency dilemmas, such as an unsound volunteer management system, high mobility of volunteers, and lack of a corresponding volunteer training system, which leads to the inability to provide high-quality services [ 13 ]. The above problems have undermined the effectiveness of voluntary services and affected the regular operation of nursing home organizations [ 15 ].

For effective services for older adults, it’s critical to understand the needs and experiences of older adults in nursing home organizations, there have been limited studies on how older adults feel about receiving voluntary services and if such services are suitable for their actual needs. One qualitative study documented the experiences of older adults who were helped by volunteers, but it was mainly focused on the volunteers themselves [ 16 ]. Another study looked into the benefits and experiences of receiving voluntary services, but it specifically focused on older adults who were confined to their homes [ 17 ]. There is no research available that sheds light on the emotions and requirements of older adults who receive voluntary services in nursing home organizations. To bridge this gap, we conducted interviews with older adults who have been accepted for voluntary services in two nursing home organizations in Hangzhou. The objective of this study is to gain a deeper understanding of the actual needs and experiences of older adults and use this information to guide promoting the effective growth of voluntary services and establishing a voluntary service system that is suitable for older adults in nursing home organizations.

This study adopts a qualitative descriptive approach to examine the experiences and expectations of older adults in nursing home organizations when receiving voluntary services. This study aims to gain a comprehensive understanding of the actual experiences and needs of older adults residing in nursing home organizations regarding receiving voluntary services and explore the types of voluntary services that are most suitable for the needs of older adults. To ensure accuracy and transparency, the authors followed the Consolidated Standards for Reporting Qualitative Research (COREQ) guidelines when reporting their findings [ 18 ].

Participants

During June-August 2023, the authors used purposive sampling to sample older adults residing in two nursing home organizations in Hangzhou, the inclusion criteria for the interview subjects were as follows:

they had to have resided in the nursing home organizations for more than a year;

they had to have received voluntary services;

they had to be conscious and able to express themselves effectively;

they had to have given informed consent and voluntarily agreed to participate in the study.

The number of people participating in the study was decided based on information saturation, this means the interviews were conducted until no new topics emerged and responses were repeated, the data from the twelfth interview indicated that saturation had been reached as confirmed by the other two interviews. This research principle was based on previous qualitative research studies [ 19 ]. A total of 14 older adults, coded N1-N14, were included in this study. All older adults who participated in the study agreed to the interview process, and none withdrew during the study. Detailed information can be found in Table  1 .

Interview outline

We developed an interview outline after thoroughly reviewing the literature sources and consulting with the research group [ 20 , 21 ]. We selected two older adults living in nursing home organizations to conduct pre-interviews, we adjusted the interview outline based on the feedback we received from the pre-interviews.

The interview will cover the following topics:

Please describe the voluntary services you have received in detail. How do you feel about receiving these services?

Are you satisfied with the voluntary service you have received? What aspects of the service make you satisfied?

What are your dissatisfactions with the voluntary service? Why do you feel that way?

What are your expectations and needs for the voluntary service’s content, form, and volunteers?

Is there anything else you would like to add to the discussion?

Data collection

A semi-structured interview method was utilized to gather data for this study. The main researcher, (a master’s degree nursing student) has been trained in qualitative research methods and has mastered the semi-structured interview techniques required to conduct interviews independently. Additionally, the researcher has participated in various volunteer activities in nursing organizations and has established a trustworthy relationship with the interviewees. Before conducting the interviews, the main researcher explained the study’s purpose and methodology to the interviewees and, after acquiring their consent, scheduled an appointment in advance. Face-to-face interviews were conducted with the respondents in a quiet, private, comfortable conference room. During the interview, the researcher recorded the entire process with the respondent’s consent without interrupting the respondent unnecessarily. The researcher confirmed the key concerns and the content that the respondent could not express clearly by repeating, asking follow-up questions, and asking rhetorical questions. The researcher also promptly recorded the respondent’s non-verbal information, such as movements, expressions, and tone of voice. Each interview lasted 30–45 min, and after conducting 14 interviews, no new information was obtained, indicating data saturation and ending the interview process. At the end of the interview, each interviewee was given a small token of appreciation.

Data analysis

The audio recordings of the interviews were transcribed into text within 24 h of completion, non-verbal information was noted in the transcript at relevant places. The transcribed information was then entered into the NVIVO 11.0 software (QST International, Cambridge, MA, USA) for data extraction, coding, and integration. Two researchers independently analyzed and coded the data, and the results were compared to identify common themes. Any discrepancies were resolved after the research team had discussed them to ensure that the data was complete and the analysis was accurate. Colaizzi’s seven-step analysis method was used to refine the themes from the interviews, which involved the following steps [ 22 ]:

Carefully read all the transcriptions of the interviews.

Analyze the significant statements made by the interviewees.

Code the recurring and meaningful ideas discussed in the interviews.

Gather the coded ideas and form the theme clusters.

Define and describe the themes from the coded ideas.

Identify similar ideas and sublimate the theme concepts.

Return the results to the interviewees for verification, and revision, and add the results based on the feedback from the interviewees. For detailed coding results, please see Table  2 .

After the data analysis was summarized, two main themes were identified: Experiences and Needs for volunteerism.

Theme 1: experiences

Beneficial experiences, solving problems and meeting needs.

Many older adults currently reside in nursing home organizations that are situated far away from their children and friends, they often face difficulties in getting help promptly when they encounter problems, which can affect their daily lives. For instance, in today’s rapidly developing society, many older adults own smartphones but lack the necessary knowledge to use them effectively. This, in turn, reduces their social participation and increases their sense of isolation. However, voluntary services have been instrumental in assisting them in overcoming these hurdles and leading a more fulfilling life.

N11: “When the volunteers come to teach me how to use computers, I ask them something that I don’t understand, and the teacher will explain it to me immediately.” N1: “I don’t know how to buy things online. Volunteers taught me little by little, and after a few teaching sessions, I learned how to do it so I don’t have to bother the caregiver every time. I can also do online shopping by myself, and I feel that life is much more convenient.”

Some respondents stated that volunteers could fulfill their needs. Professional volunteers also taught older adults Chinese medicine and health care and assisted with self-care.

N12: “I’m interested in Chinese medicine health care knowledge, and when students from the University of Traditional Chinese Medicine come over, and I ask them What are the functions of different acupoints, they tell me how to press them to make them work.”

Feel warmth and care

Many older adults live in nursing home organizations, away from their familiar environment and social network. This isolation can generate a sense of loneliness, making them more eager for emotional support. Volunteers provide services to add joy to the lives of older adults so that they feel cared for. Interviewees have mentioned that being taken care of on their initiative makes them feel warm and touched, increasing their overall sense of well-being.

N10: “I am delighted when I participate in volunteering, I feel that I have a group life again, I am pleased, I feel that someone cares about us.” N8: “Volunteers come to serve us, feel that people still care about us older adults, and now the country also cares about us, and society also cares about us, I am thrilled.”

Some respondents said that having someone to talk to and greet them would make them feel happy and that they were willing to communicate with young people and accept their new ideas.

N2: “As soon as I see you young people, I am happy, I feel the atmosphere of youth, my mood is different, I feel less lonely.”

Unpleasant service experiences

A formality that makes it difficult to benefit truly.

According to the interviewees, there are certain formalized phenomena in the domain of volunteering. Some volunteers engage in volunteering activities to obtain a certificate, such certificates can help them get extra points at work. Some volunteers participated in volunteering based on the mentality of the herd under the organizational arrangements of their schools or enterprises. These volunteers lack initiative, violate the principle of voluntarism, and cannot provide services that genuinely benefit older adults due to their single-mindedness and formalism during the service process. As a result, older adults have a poorer sense of experience.

N7: “Some volunteers are asked to serve by their companies, and they have to finish the job; some just go through a process.” N13: “Many volunteers come over to perform a show, then take photos and leave; the service time is very short, just like completing a task.” N5: “Some volunteers are very perfunctory; they come for a while and leave quickly.”

Lack of organization, regularity, sustainability

Many volunteers offer their services without compensation, while they have their formal jobs, which makes it difficult for them to provide services consistently. Additionally, volunteers may be more mobile, which can result in a lack of continuity in the services that are provided and the target groups that are served. However, older adults living in nursing home organizations often have monotonous and lonely lives, and occasional voluntary services may not be enough to meet their needs. As a result, some older adults may feel dissatisfied with the irregular and unsustainable nature of voluntary services.

N12: “Volunteers come on an ad hoc basis; they are not regular. Recently, a school teacher came to teach us how to sing, but unfortunately, they had to leave due to commitments and have not been able to come back.’’ N5: “Volunteers can’t come regularly; they come once in a while or not regularly and don’t have a plan.” N7: “Volunteers come to the nursing home occasionally, so they don’t want to bother them.”

The mismatch between service provision and actual demand

The voluntary services provided to older adults in nursing institutions were not able to match their real needs as the volunteers had no prior knowledge of their needs and did not make any advance preparations.

N4: “Last time, a volunteer came and asked me if I needed help with cleaning. However, I declined their kind offer because caregivers in the nursing home clean rooms every day, and the volunteers could not address the specific things I needed help with.”

The needs of older adults for volunteering can vary significantly based on their experiential backgrounds, and physiological and psychological conditions. Therefore, providing the same services to all older adults can lead to negative feelings towards volunteering among them.

N10: “Some volunteers come just to dance and sing, it feels very noisy. I don’t want to participate, I want the volunteers to talk to me peacefully and quietly.” N14: “I am not very good with my legs, so it is difficult for me to participate in activities organized by the volunteers downstairs. I would like to find activities I can participate in in my room, such as playing games or doing crafts.”

Theme 2 needs for volunteerism

Needs for emotional comfort.

Many older adults live in semi-closed institutions where they lack long-term support from their families and struggle to find someone to talk to. During the epidemic, nursing home organizations prohibited visitors to prevent the spread of the virus, leaving many seniors alone and cut off from the outside world. As a result, many older adults experience feelings of loneliness and depression. To help combat these negative emotions, volunteers can provide companionship and support, which can effectively reduce feelings of loneliness and promote emotional well-being.

N1: “I hope someone will come and chat with us; many older adults have no way to contact the outside world, so they have psychological barriers, they need psychological counseling, they need someone to come and chat with them to relieve their loneliness.” N10: “It’s better to have volunteers to come over to the service, to come and chat with me, to visit me.” N12: “I would like volunteers to communicate with us, tell us what is happening outside, tell us something new.”

Cultural and recreational needs

As people age, their social interactions tend to decrease, and they gradually tend to withdraw from daily life. This results in older adults having more free time after their retirement. Nursing home organizations can provide basic living care and medical assistance for older adults, which relieves them of the burden of cooking, cleaning, and shopping. This also means they have more free time than those who live at home or in the community. Many older adults wish to participate in cultural and recreational activities, such as singing, dancing, sports, and watching performances, to add excitement to their lives. They hope that volunteers can organize such activities to help them reduce their loneliness and spend their time in a meaningful way.

N14: “It’s good for volunteers to come and teach us how to dance, sing, and sing opera, and time passes a little faster when we all get together and learn.” N2: “It is popular for volunteers to bring cultural performances to our nursing home, we love to see young people performing programs, singing some classic old songs or Peking Opera, it is very popular.” N9: “We would like to play tai chi, it is a very suitable sport for us as it strengthens the body and the movements are softer, it would be nice if a teacher could teach us.”

Knowledge acquisition needs

According to Maslow’s Hierarchy of Needs Theory, individuals will naturally shift their focus toward higher-level pursuits once their basic and low-level needs are met. In the case of older adults residing in nursing home organizations, their basic material needs are taken care of, and as a result, their need for knowledge and learning becomes increasingly important. Many older adults require assistance in learning how to use electronic equipment, which can help facilitate their communication with the outside world and reduce feelings of isolation.

N1: “It’s become very convenient to buy things online, but I don’t know how to operate it myself and would like someone to teach me.” N2: “My daughter bought me an expensive Apple phone, but I am unfamiliar with how to use it. It would be great if someone could systematically instruct me on how to use the smartphone.” N8: “I don’t know how to use my smartphone, I don’t understand many functions, so I would benefit from having a teacher to guide me.”

As individuals age, their bodily and cognitive functions may deteriorate, adversely affecting their quality of life. Basic healthcare knowledge can be critical for older adults to maintain good health. Many older adults have a strong desire to learn about nutritional diets, rational exercise, and traditional Chinese medicine physiotherapy as a means of improving their health.

N9: “Volunteers can come and talk to us about medicine and how to predict dementia.” N13: “I have high blood pressure and cholesterol. I need advice on what to eat and what to avoid.”

To prevent any disagreements regarding the distribution of their assets among their heirs after they pass away, older adults seek the help of volunteers to assist them in drafting a will that is by national policies and regulations and has legal validity.

N12: “Volunteers can help us learn how to write a will effectively and can avoid unnecessary trouble and conflicts in the future.”

The current situation of voluntary experiences of older adults in nursing home organizations

Analysis of beneficial experiences.

The study’s findings indicate that individuals residing in nursing home organizations who are of advanced age have mixed experiences when it comes to receiving voluntary services. Most respondents conveyed the warmth and care emanating from the volunteers and the society towards older adults. Furthermore, they shared that volunteering offered them a means to engage in activities actively, create connections with fellow older adults, and foster mutual support and camaraderie. This social participation has the potential to enhance the mental well-being of older adults, thereby decreasing feelings of loneliness and depression [ 17 ]. Voluntary activities like smartphone training can help older adults acquire the necessary needed skills and adapt better to modern technology and life. Competent skills are crucial for older adults, particularly in today’s fast-developing technological society, where electronic devices such as smartphones are becoming increasingly popular. However, many older adults need more skills to operate these devices and thus cannot fully utilize them. Through training, older adults can learn how to use smartphones, including sending text messages, browsing the web, using social media, downloading applications, and more. Learning these skills not only improves the quality of life of older adults but also helps them stay connected with family and friends, thereby reducing loneliness.

Improved skills can assist older adults in accessing and utilizing health information, including online medical advice and health apps. This information can aid in managing their health status, preventing and managing chronic illnesses, and ultimately improving their quality of life. Volunteering is crucial in nursing home organizations. It provides numerous benefits to older adults, including enhancing their mental health and quality of life and receiving the necessary support and care by participating in voluntary activities [ 23 ].

Analysis of unpleasant experiences

During the interviews, some older adults shared negative experiences regarding the content, form, and frequency of voluntary services. They pointed out that volunteers did not understand their needs in advance, focusing too much on material assistance and neglecting their psychological and intellectual needs. Additionally, the service process is often too process-oriented and formalized, with less interaction with older adults, resulting in voluntary services failing to meet their expectations.

Research suggests that negative experiences of receiving voluntary services may impact older adults’ willingness to seek help and the effectiveness of voluntary services. Therefore, when providing voluntary services to older adults, it is essential to take the initiative to understand their experiences and continuously optimize the voluntary program. This approach is crucial to improving the quality of voluntary services [ 24 ].

The current situation of the demands for voluntary services by older adults

The study results show that nursing home organizations can provide comprehensive life care services to older adults, meaning they do not require many voluntary services for life care. However, this does not imply that older adults’ needs are met. Their need for emotional support, cultural recreation, and knowledge-seeking and learning is highly concentrated.

When older adults leave their familiar family environment to move into care institutions, they may experience feelings of loneliness and boredom due to the lack of regular interaction with their children, family members, and friends. This sense of isolation can harm their mental health, and they may seek more opportunities to communicate and interact with younger individuals to gain emotional comfort [ 25 ].

As people age, cultural entertainment and knowledge learning become essential for spiritual growth. After their basic living needs are taken care of, older adults desire more fulfilling recreational activities, such as calligraphy, painting, and singing, these activities enrich the spiritual life of older adults and benefit their physical and mental health [ 26 ].

In today’s rapidly developing society, the widespread use of smartphones and the popularity of online shopping have led to a digital divide among older adults. This phenomenon has, to some extent, hindered their social participation and increased their sense of isolation. Consequently, there is a growing demand for voluntary services that assist with smartphone use and can help them enjoy a convenient and fulfilling digital life.

The need for voluntary services for older adults has changed over time. While they still require help with their daily living, they also need emotional support, cultural engagement, and opportunities to learn new things. We should focus on meeting these needs to ensure our voluntary services are beneficial. By doing so, we can help older adults live fulfilling, healthy, and happy lives in their later years [ 27 ].

Suggestions and strategies for optimizing volunteerism

Accurately assessing older adults’ voluntary service needs.

The study results reveal that some older adults have negative experiences with voluntary services that fail to meet their actual needs, leading to unsatisfactory service outcomes. This highlights the need to accurately identify the real service needs of older adults to improve the quality and effectiveness of voluntary services.

To achieve our goal, we need to take a series of steps. Firstly, we must create appropriate tools for evaluating the needs of older adults for voluntary services. We should also clarify the assessment methods and strategies for assessing these needs, before launching voluntary services, relevant organizations and volunteers must understand older adults’ service experience and needs through qualitative and quantitative assessment methods [ 28 ].

To improve the quality and effectiveness of voluntary services for older adults, we can utilize big data technology to carry out precise reforms. This involves building a unified information platform for voluntary services that enables a quick match between the needs of older adults and the specialties of volunteers through the co-construction, sharing, and everyday use of resource information [ 29 ]. By doing so, we can provide multi-level, multi-category, and personalized voluntary services that cater to the actual needs of older adults, thus achieving the purpose of “precise service.”

In conclusion, we must prioritize the actual needs of older adults and provide them with more personalized and intimate voluntary services by continuously improving the assessment tools and information platforms with the orientation of precise services, the use of big data technology will play a key role in helping us realize the goal of efficient and accurate services.

Improving the quality management system of voluntary services

Volunteering quality refers to the quality of services volunteers provide, as perceived by the direct recipients. Research has shown that low-quality voluntary services fail to achieve their intended goals, moreover, negative experiences of receiving voluntary services may discourage older adults from seeking help in the future. The study highlights a significant gap between older adults’ experience of volunteering quality and their expectations, therefore, it is necessary to strengthen the management of volunteering quality to ensure that expectations are met.

To enhance the quality of volunteering, we need to implement measures. Firstly, we must optimize the recruitment and selection system for volunteers, this entails formulating recruitment plans and selection requirements that align with the voluntary services needs of older adults. We aim to create a stable and committed volunteer team skilled in services knowledge and job skills and willing to participate in voluntary services for an extended period [ 30 ].

To enhance the level and quality of service, it is important to provide regular and standardized training to volunteers. Volunteers should receive professional information support services, such as training on volunteer spirit, etiquette, communication skills, and the physiological and psychological characteristics of older adults. The main forms of training include information consultation, professional knowledge, technology lectures, sharing of previous volunteer experiences, summarizing stage-by-stage voluntary services, and experiential services. Volunteers should be provided with face-to-face or online interaction to help them improve their ability to assist older adults. The training for volunteering encompasses theoretical knowledge about volunteering, including its characteristics and principles, the rights and interests of service users, and respect for them. It also includes basic knowledge of social work, such as interpersonal communication methods and skills, as well as knowledge of health care for older adults. The latter includes the introduction of general knowledge about daily life care for older adults, such as diet, hygiene, and exercise, and the evaluation of the training’s effectiveness. Both voluntary service organizations and nursing home organizations should participate in the training process, only volunteers who have completed the training and assessment can engage in service activities [ 31 ]. It is essential to improve the evaluation mechanism of voluntary service quality. This can be done by creating a scientific evaluation index system involving older adults in evaluating their satisfaction with the voluntary service program and conducting a comprehensive analysis of the evaluation results. This analysis can help to optimize and improve the service program, additionally, tracking and evaluating the effectiveness of optimization measures to continuously enhance service quality is crucial [ 32 ].

Improving the quality of voluntary services is a comprehensive project that enhances various aspects, such as volunteer recruitment, training, and service quality evaluation. This systematic approach can help serve the nursing home organizations better and improve their overall quality of life.

Strengths and limitations

The paper’s strength lies in its focus on the experience of older adults in nursing institutions when receiving voluntary services and their need for such services. This study’s understanding of the real feelings and needs of older adults is beneficial for various organizations in society to provide better services in a targeted manner. However, the study’s limitation is that it mainly focuses on the more developed areas of Hangzhou, which affects the sample’s representativeness and makes it challenging to reflect the general situation of older adults in nursing home organizations. Additionally, the author’s subjective viewpoints may affect the analysis of the material during the data analysis process. Finally, the sample size of this study is relatively small, and there may be individual differences in personality, physical condition, and economic situation, among others. Therefore, expanding the sample size and the region’s scope to carry out more in-depth research is necessary.

This research explored the experiences and requirements of older adults who receive voluntary services in Chinese care homes. The study categorized their experiences into two groups: beneficial experiences and unpleasant service experiences, the needs of older adults who receive voluntary services include emotional comfort, cultural and recreational, and knowledge acquisition. It is crucial to have a timely and comprehensive understanding of the experiences and needs of older adults to create a targeted voluntary service model, standardized management, and training of volunteers in nursing home organizations.

Data availability

The datasets used and/or analyzed during the current study are available from the corresponding author upon reasonable request. The datasets are not publicly available due to confidentiality and ethical restrictions.

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Acknowledgements

We want to express our heartfelt appreciation to the 14 older adults who participated in the interview and shared their experiences. We are also grateful to the administrators of nursing home organizations in Hangzhou, Zhejiang Province, for granting us access and allowing us to conduct the interviews at their facility. Their cooperation was invaluable in gaining insights into the needs of older adults.

This study did not receive any form of financial support.

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The study protocol was approved by the Medical Ethics Committee of Zhejiang Chinese Medical University (approval No. 20230814-2). Before the interviews, the participants were provided with information regarding the study’s purpose and procedures, the voluntary nature of their participation, and the confidentiality of their data. The interview data was stored securely, and only the research team could access it. The Ethics Committee of Zhejiang Chinese Medical University approved this study.

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Li, L., Shen, Q. & Wu, J. The experiences and needs of older adults receiving voluntary services in Chinese nursing home organizations: a qualitative study. BMC Health Serv Res 24 , 547 (2024). https://doi.org/10.1186/s12913-024-11045-5

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This module aims to start developing the role and function of the graduate adult nurse in health and illness. It will provide the fundamental nursing knowledge required to undertake basic nursing assessment, support and enable people across different life spans in managing and improving physical and mental health, as well as preventing ill health. Theories, evidence and models to support the art and science of nursing will be introduced to develop knowledge and understanding about the nature of nursing, the person, health, society and the environment.

Foundations of Scientific Principles for Adult Nursing (30 credits) - Compulsory

This module will introduce and expand on the scientific principles underpinning nursing practice. This module is comprehensive and introduces principles which draw on scientific areas of biopsychosocial and behavioural sciences as related to all areas of nursing.

Foundations of Professional Nursing Practice (15 Credits) - Compulsory

This module aims to provide the student with a foundation to enable the development of appropriate professional attitudes, values, knowledge, skills and conduct to be a graduate adult nurse.

Developing Expansive Learning (15 Credits) - Compulsory

• To support students to develop their self-awareness through critically reflective activities, gain competence in evaluating their own learning needs and plan to address them.
• To scaffold student learners with tools to develop their professional presentation and expand their interpersonal and communication skills with increased independence.
• To provide students with an opportunity to develop in-depth knowledge of a subject of their choice and to encourage a broader understanding of the context and complexity of current health and social care.

Practice Learning 2: Adult Nursing (30 credits) - Compulsory

You will demonstrate the relevant knowledge and skills to meet more complex care needs of people across the lifespan with a range of physical, mental, cognitive and behavioural health challenges, across a range of health and social care settings in line with the new standards of proficiency. You will be expected to demonstrate increasing independence in your own field of adult health practice whilst maintaining high standards of professional conduct in line with the NMC Code, showing awareness of the implications of the Code for self and others.

Developing Nursing Knowledge in Adult Nursing (30 credits) - Compulsory

This module aims to develop the knowledge and skills required of the graduate adult nurse to assess, plan and evaluate care across the lifespan during illness that is person centred and evidence-based. It will focus on interventions to address physical, cognitive, mental, spiritual, behavioural and social health needs during illness.

Developing Scientific Principles for Adult Nursing (15 credits) - Compulsory

This module will build upon the scientific module of year 1 to further develop principles and deepen the knowledge and application to all fields of nursing.

Consolidating Expansive Learning (15 credits) - Compulsory

This module will support you to develop your skills in understanding your own learning needs and respond professionally to those of others. Support you as a student learner to creatively evaluate, investigate and respond to complex problems. And will provide you with in-depth knowledge of a subject of your choice and to encourage critical, questioning and socially engaged nursing practice.

Practice Learning 3: Adult Nursing (30 credits) - Compulsory

You will be able to demonstrate the ability to work autonomously in the adult field of practice caring for all people across the lifespan with a range of physical, mental, cognitive and behavioural challenges. You will display advanced clinical skills and have the ability to integrate leadership in all aspects of care management. You will utilise a critical and reflective approach in delivering high standards of professional conduct in line with the NMC Code as part of a multi-disciplinary team.

Consolidating Nursing Knowledge in Adult Nursing (30 credits) - Compulsory

You will be expected to demonstrate achievement of all the intended learning outcomes through critical appraisal of the evidence/research of an identified aspect of care management of individuals with complex care provision observed in your field of practice and a written proposal for a quality improvement (QI) initiative to improve practice.

Consolidating Scientific Principles for Adult Nursing (30 credits) - Compulsory

This module will build upon the scientific module of year 2 to consolidate scientific principles and deepen the knowledge and application. It also aims to extend knowledge and application of pharmacological principles especially as to underpin nursing care within own field of practice and future potential prescribing practice.

Consolidating Professional Nursing Practice in Adult Nursing (30 credits) - Compulsory

The module aims to build upon and consolidate knowledge and skills to manage and lead as an accountable, responsible, emotionally intelligent registered nurse within health and social care environments. The module will facilitate critical examination of key concepts and theories of effective leadership and management.

To find out more about this course please download the Nursing (Adult) BSc specification (PDF) .  

Here at Middlesex we have some of the most high- tech nursing and midwifery facilities within the UK. We use them to practice our clinical skills in an environment that is just like a hospital. Come inside and have a look.   

Studying Nursing (Adult)

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Our communications are designed to support you in deciding your future and keep you up to date about student finance, employment opportunities and student activities available at Middlesex University.

You'll be taught by an experienced teaching team who have a wide range of expertise and professional experience. The team includes academics, professional practitioners, and technical staff. Graduate teaching assistants or trained postgraduate research students may also have input into your teaching under the supervision of the module leader. You will learn by attending lectures, seminars, laboratory sessions and tutorials. Seminars and workshops and laboratory sessions are a great opportunity to discuss what you have learnt in lectures and through independent study with your peers and tutors.

• How we'll teach you
• Coursework and assessments

Where will I study?

You will be studying at our exciting new West Stand facility at StoneX stadium and at our north London campus in Hendon. There are free daily shuttle buses between the two locations on weekdays.

Seminar topics range from skills rehearsals following lead lectures in anatomy and physiology to reflective, interactive, problem-based learning addressing the assessment and nursing management of children, young people and their families.

Lecturer-led laboratory sessions will allow you to develop knowledge in your subject area. This will be supported by a range of practice-based activities, both at University and in a practice environment.

Most seminar groups have about 30-35 students.

For one-to-one support, you will meet with either your personal tutor or module leader. Mentors, practice link lecturers and experienced clinicians will also be available to support you throughout your course.

Work is divided into credits of approximately 10 hours of study time. You will need to complete 120 credits per year, which are broken down into modules of typically 30 credits.

Whether you are studying full or part-time – your course timetable will balance your study commitments on campus with time for work, life commitments and independent study.

We aim to make timetables available to students at least 2 weeks before the start of term. Some weeks are different due to how we schedule classes and arrange on-campus sessions.

Typical weekly breakdown

During your first year, your weekly timetable will typically consist of:

• 2–4 hours of lectures
• 4–6 hours of seminars, which will incorporate case scenario discussion, group work and presentations
• 2–6 hours of supervised practice and demonstrations in the clinical skills lab
• 2 hours of support from the Learning Enhancement Team (LET) for academic writing and 4 numeracy sessions per academic year
• 1 hour for personal professional development (a total of 6 sessions per academic year)

Teaching vs independent learning

Outside of teaching hours, you’ll learn independently through self-study which will involve reading articles and books, working on projects, undertaking research, and preparing for assessments including coursework, presentations and exams.

Practice-based learning amounts to 50% of the entire course and you must complete a set amount of hours to meet the professional body’s clinical criteria for professional registration.

Throughout the course, we emphasise the development of practical skills, and the course is split equally between theory and practice. By the end of the course, you'll have completed 2,300 hours of clinical training.

Here is an indication of how you will split your time:

Academic support

Our excellent teaching and support teams will help you develop your skills from research and practical skills to critical thinking. Our   Sheppard Library   is open 24 hours a day during term time. And we offer free 24-hour laptop loans with full desktop software, free printing and Wi-Fi to use on or off campus.

Your learning will be assessed regularly. The exact balance will depend on the modules you are taking. The table below is a good guide.

Assessments

We'll test your understanding and progress with informal and formal tests.

The informal tests usually take place at least once per module, from which you’ll receive feedback from your tutor. The grades from these tests don’t count towards your final marks.

There are formal assessments for each module, usually at the end, which will count towards your module and your final marks.

Assessments are reviewed annually and may be updated based on student feedback or feedback from an external examiner.

To help you achieve the best results, we will provide regular feedback.

North London campus

Our north London campus is 23 minutes away by underground train, travelling from London Kings Cross.

Our Sheppard Library provides a wide range of resources and support to help you to succeed in your studies.

Over 1,000 study spaces including rooms for group study and over 500 computers available.

We have one of London's biggest and best university campuses with everything you need in one place.

Student support.

We offer lots of support to help you while you're studying including financial advice, wellbeing, mental health, and disability support.

Additional needs

We'll support you if you have additional needs such as sensory impairment or dyslexia. And if you want to find out whether Middlesex is the right place for you before you apply, get in touch with our Disability and Dyslexia team .

Our specialist teams will support your mental health. We have free individual counselling sessions, workshops, support groups and useful guides.

Work while you study

Our Middlesex Unitemps branch will help you find work that fits around uni and your other commitments. We have hundreds of student jobs on campus that pay the London Living Wage and above. Visit the Middlesex Unitemps page .

Financial support

You can apply for scholarships and bursaries and our MDX Student Starter Kit to help with up to £1,000 of goods, including a new laptop or iPad.

We have also reduced the costs of studying with free laptop loans, free learning resources and discounts to save money on everyday things. Check out our guide to student life on a budget .

How can a degree in adult nursing support your career?

Nursing is a flexible and varied career with excellent prospects. The majority of our students have their preferred jobs before they graduate and 90% of our students are in graduate-level employment six months after graduation

There are many well-paid nursing roles within both the NHS and private sector. The skills you will formulate in your studies with us may support you to quickly progress up the nursing career ladder.

After successfully completing the course, you'll be eligible to enter the professional register for nursing. You will also receive career guidance from your professional development tutor.

Nursing is a profession requiring shift work throughout the 24-hour period. Duty rotas will reflect this and will include early, late, night, weekend and bank holiday shift patterns.

Graduate job roles

Our nursing graduates have gone on to work in roles such as nurses, health coordinators, ITU critical care specialists, ward managers and ward sisters.

Graduate employers

They've gone on to work in hospitals including North Middlesex, Whittington, UCL, Ealing, Royal London, Princess Alexandra, and the Royal Free.

Our   employability service , MDXworks will launch you into the world of work from the beginning of your course, with placements, projects and networking opportunities through our 1000+ links with industry and big-name employers in London and globally.

Our dedicated lifetime career support, like our business start-up support programme and funding for entrepreneurs, has put us in the top 10 UK universities for students who want to be CEOs and entrepreneurs (Hitachi, 2021).

Global network

You’ll study with students from 122 countries who’ll hopefully become part of your global network. And after you graduate, we'll still support you through our alumni network to help you progress in your chosen career.

We maintain strong partnership relationships with NHS and independent health and social care organisations so that you’ll have access to excellent placement opportunities as a nursing or midwifery student.

We have approximately 500 pre-registration students out on placement at any one time, with over 400 placements being utilised.

Main placement providers

Our main placement providers are:

• Barking Havering and Redbridge University Hospital
• Barnet, Enfield and Haringey Mental Health Trust
• BMI Healthcare (being placed specifically at Hendon Hospital, Clementine Churchill Hospital, Cavell Hospital, and Kings Oak Hospital)
• Camden and Islington NHS Foundation Trust
• Central and North West London NHS Foundation Trust
• Marie Curie Hospice
• Moorfields Eye Hospital NHS Foundation Trust
• North Middlesex University Hospital NHS Trust
• Royal Free London NHS Foundation Trust
• Royal National Orthopaedic Hospital NHS Trust
• Whittington Hospital NHS Trust (Whittington Health).

In addition to a number of placements in both community and hospital environments in the NHS Trusts and independent sector that are highlighted above, we also have a range of placements in the following areas:

• General practice nursing
• Nurseries and play schemes
• Learning disability homes
• Specialist areas such as children’s hospice care, eating disorders, forensics
• Volunteering opportunities with a range of voluntary/ charitable organisations across London.

We also work with a number of other London NHS Trusts in supporting a range of pre-registration pathways. These include (but are not limited to):

• Barts Health NHS Trust
• Central London Community Health NHS Trust
• Chelsea and Westminster Hospital NHS Foundation Trust
• Guy's and St Thomas' NHS Foundation Trust
• Homerton University Hospital NHS Foundation Trust
• Imperial College Healthcare NHS Trust
• West London Mental Health NHS Trust.

How your placement will work

We work in partnership with placement providers to ensure that the practice learning environment meets your individual learning needs. We ensure there is a robust quality monitoring process of the learning environment.

Each practice area has an allocated link lecturer and practice placement information to further support clinical learning. You'll be expected to work with your assigned mentor/assessor two to three times per week.

Placements and internships greatly improve graduate employment prospects, and those who take part achieve excellent academic results through applying their learning in a professional setting.

Our specialist Employability Service and London location ensure that every year our students and graduates gain prestigious placement opportunities.

Our entry requirements provide a guide to the qualifications that you’ll need to study our courses. We have a personalised admissions approach and we make fair but aspirational offers. We want you to aim high and achieve great results.

• International entry
• How to apply

Qualifications

At Middlesex, we're proud of how we recognise the potential of future students like you. We make fair and aspirational offers because we want you to aim high, and we’ll support you all the way.

We’ll always be as flexible as possible and take into consideration any barriers you may have faced in your learning. And, if you don’t quite get the grades you hoped for, we’ll also look at more than your qualifications. Things like your work experience, other achievements and your personal statement.

Our entry requirements page outlines how we make offers.

We'll accept T Levels for entry onto our undergraduate degree courses (including our extended courses with a foundation year) with standard application of science requirements and GCSEs in line with UCAS tariff calculation.

Further requirements

• You are required to demonstrate that you have work experience, which does not have to be in the field of healthcare
• You are also required to provide evidence of study within the last 5 years
• To begin the course you must also complete a satisfactory enhanced DBS Check, occupational health check, and provide suitable references.   Visit the Gov.uk site for DBS info
• We are unable to accept applications for deferred entry or defer existing offers for this programme to the next possible start date

Applicants must be digitally literate as all recruitment processes and many teaching and learning activities involve the use of technology and digital processes, reflecting the realities of healthcare practice.

Occupational health vaccination requirements

Please be aware of the recent UK Government policy update about the need to be fully vaccinated before you commence your programme with us in September. For more information see our   guidance   for Nursing, Midwifery and Nursing Associate Students.

All nursing and midwifery students are required to have the necessary blood tests, screening and vaccinations to ensure you comply with the Department of Health guidelines on immunisations and screening to protect both you and your patients. You will not be able to attend a clinical placement until you are fully assessed and cleared by occupational health advisors.

Our occupational health screening processes are designed to assess your medical suitability to work in a variety of healthcare settings.

If it is decided that you are unable to safely work in a clinical setting due to medical reasons the University will endeavour to guide you to a more suitable course.

Interviews will be held virtually or at our Hendon campus.

If you are successful at interview, you will then be offered a place on the course subject to academic, health and   DBS   requirements.

Please find more information here about our   application process .

We welcome students from the UK and all over the world. Join students from over 122 countries and discover why so many international students call our campus home:

• Quality teaching with top facilities plus flexible online learning
• Welcoming north London campus that's only 30 minutes from central London
• Work placements and networking with top London employers
• Career support to get you where you want to go after university
• Global alumni network and connections

112 UCAS Tariff Points

We accept a wide range of international qualifications such as A level and International Baccalaureate. You can find out more on your   country's support  page. If you need help with your application, please contact your nearest  regional office .

English language

You'll need good   English language  skills to study with us. That's usually an IELTS 7.0 qualification (with a minimum of 7 in all sections). And, if you need help, we offer an intensive  pre-sessional English  course.

To study with us in the UK, you will need a student route visa .

Please   apply via UCAS  using the UCAS code  B740 .

Need help with your application? Check out our   undergraduate application  page.

New students in England studying pre-registration nursing and midwifery courses will have access to the NHS Learning Support Fund (LSF). This includes a £5000 bursary for all new students from September 2020 entry.

For more information on funding arrangements for studying nursing and midwifery pre-registration courses and what it means for you, visit The NHS Business Services Authority website or check out their FAQ.

The fees below are for the 2024/25 academic year:

UK students 1

Full-time: £9,250

International students 2

Full-time students: £16,000

Additional costs

The following study tools are included in your fees:

• Free laptop loans for up to 24 hours
• Free access to everything on your reading list
• Free specialist software for your course
• Free printing for academic paperwork
• Free online training with LinkedIn Learning

Scholarships and bursaries

To help make uni affordable, we do everything we can to support you including our:

• MDX Excellence Scholarship offers grants of up to £2,000 per year for UK students
• Regional or International Merit Awards which reward International students with up to £2,000 towards course fees
• Our MDX Student Starter Kit to help with up to £1,000 of goods, including a new laptop or iPad.
• NHS Learning Support Fund (LSF) includes a £5000 bursary for all new students from September 2020 entry visit The NHS Business Services Authority website or check out their FAQ.

Find out more about undergraduate funding and all of our scholarships and bursaries .

Fees disclaimers

1. UK fees: The university reserves the right to increase undergraduate tuition fees in line with changes to legislation, regulation and any government guidance or decisions. The tuition fees for part-time UK study are subject to annual review and we reserve the right to increase the fees each academic year by no more than the level of inflation.

2. International fees: Tuition fees are subject to annual review and we reserve the right to increase the fees each academic year by no more than the level of inflation.

Any annual increase in tuition fees as provided for above will be notified to students at the earliest opportunity in advance of the academic year to which any applicable inflationary rise may apply.

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We’ll carefully manage any future changes to courses, or the support and other services available to you, if these are necessary because of things like changes to government health and safety advice, or any changes to the law.

Any decisions will be taken in line with both external advice and the University’s Regulations which include information on this.

Our priority will always be to maintain academic standards and quality so that your learning outcomes are not affected by any adjustments that we may have to make.

At all times we’ll aim to keep you well informed of how we may need to respond to changing circumstances, and about support that we’ll provide to you.

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The Secret Push That Could Ban TikTok

U.s. lawmakers have long worried that the chinese government could use the app to spread propaganda..

This transcript was created using speech recognition software. While it has been reviewed by human transcribers, it may contain errors. Please review the episode audio before quoting from this transcript and email [email protected] with any questions.

From “The New York Times,” I’m Sabrina Tavernise. And this is “The Daily.”

[THEME MUSIC]

American lawmakers have tried for years to ban the video app TikTok over concerns that its ties to China pose a national security risk. Last week, they passed a law that might finally do it. Today, my colleague, Sapna Maheshwari, on the secret effort behind the law and what a ban would mean for the company’s 170 million American users.

It’s Tuesday, April 30.

So Sapna, tell me about this law that just passed that potentially bans the social media app TikTok. We’ve seen efforts in the past to rein in TikTok, but this one really seems like the most substantial yet.

It’s a huge deal. What this law really does is it puts the future of this hugely popular app with 170 million American users into question. TikTok has reshaped the way many people listen to music. It’s changed the way we cook. It’s made a whole different kind of celebrity.

But it’s never been able to shake these concerns around the fact that it has really close ties to China. It’s owned by a Chinese company, ByteDance. And lawmakers, for years, have been worried that the Chinese government could somehow use ByteDance and TikTok to get information on Americans or possibly spread propaganda.

President Trump tried to ban it in 2020. The State of Montana tried to ban this app last year. TikTok has largely survived those challenges, but this time it could actually be banned in the United States.

So let’s talk about this. Why did this effort succeed where the other ones failed?

So it’s an interesting story.

Here we go.

The committee will come to order.

And it really dates back to this hearing about a year ago that Congress had with Shou Chew, the CEO of TikTok.

Mr. Chew, you are here because the American people need the truth about the threat TikTok poses to our national and personal security.

Members of the committee, thank you for your time.

— TikTok has repeatedly said that it has addressed these national security concerns and that there’s no issue here. And you can hear that when Shou Chew testified.

Let me start by addressing a few misconceptions about ByteDance of which we are a subsidiary. ByteDance is not owned or controlled by the Chinese government.

He’s saying American investors are behind ByteDance.

Now, TikTok itself is not available in mainland China. We’re headquartered in Los Angeles and in Singapore.

And I myself am Singaporean. I live in Singapore.

The bottom line is this — American data, stored on American soil, by an American company, overseen by American personnel.

And we are actually going above and beyond what American technology companies do to keep things safe.

And I look forward to your questions. Thank you very much.

And is Congress convinced by that?

Congress is not convinced by that.

ByteDance is a Chinese company?

Well, ByteDance owns many businesses that operates in China.

Is it or is it not a Chinese company?

Congressman, the way we look at it, it was founded by Chinese entrepreneurs.

No, no, no, no. I’m not asking how you look at it. Fact, is it a Chinese company or not? For example, Dell is a company —

It was this really fiery, five-hour hearing, where Republicans and Democrats asked really contentious questions.

We do not promote or remove content at the request of the Chinese government. Will you repeat —

The question is, are you percent certain that they cannot use your company to promote such messages?

It is our commitment to this committee and all our users that we will keep this free from any manipulation by any government.

OK. If you can’t say it 100 percent certain I take that as a no.

There’s this underlying sense of distrust around the company and its ties to China.

I will remind you that making false or misleading statements to Congress is a federal crime.

I understand. Again, you can go on our platform. You will find that content.

And it becomes clear through the hearing that, across the board, Republicans and Democrats largely feel the same way.

Mr. Chew, I got to hand it to you. You’ve actually done something that in the last three to four years has not happened except for the exception of maybe Vladimir Putin. You have unified Republicans and Democrats.

So within weeks of this hearing, this small group of lawmakers gets together. And they say, let’s come up with a law that works where all the other ones have failed and actually make TikTok answer to its Chinese connections once and for all.

So tell me about this small group of lawmakers. Who are they?

So it starts with Republicans. Among them is Steve Scalise, one of the most powerful Republicans in the House. And a small group sort of works together for a few months, but they realize that in order to really make this law work, they’re going to need Democrats. So they end up working through this House Committee that’s focused on China and competition. And this is where the bulk of the work on this bill takes place.

And just to note, this is a really small group. There’s less than 20 key players who are working on this. And all throughout, they are keeping this very, very secret.

And why exactly are they keeping it secret? What’s the point of that?

So this group really wanted to keep this out of the eyes of TikTok, which has a huge lobbying presence in DC, and has successfully worked to kill bills that targeted TikTok in the past. And what they’re really doing is looking at all of the past efforts to either force a sale or a ban of TikTok, and trying to work their way through why those plans didn’t succeed and what they can do differently.

But while the lawmakers are working on this bill, something big happens that kind of changes the politics around it. And that’s October 7.

Your social media feeds are unique to you, but could they be shaping how you view the Israel-Gaza War? The BBC’s —

As the war breaks out and people start getting information about it, a lot of people are getting information about the Israel-Hamas War on TikTok, especially young people.

Social media algorithms seem to be driving some users towards increasingly divisive posts —

And there’s this big messy argument spilling out into living rooms and all over the internet, and, of course on TikTok. And it’s getting very heated. For instance, there’s this moment in the fall where a bunch of TikTok users start sharing this old manifesto.

I read Osama bin Laden’s “Letter to America.”

It’s wild, and everyone should read it.

Go read “A Letter to America.” Seriously, go read it.

That was actually written by Osama bin Laden, defending the 9/11 attacks and criticizing the United States’ support of Israel. TikTok users start trying to tie it to the modern day conflict.

Reading this letter, it becomes apparent to me that the actions of 9/11 were all just the buildup of our government failing other nations.

The way this letter is going viral right now is giving me the greatest sense of relief. Now it’s all coming to light because of Palestine.

And there’s these accusations that TikTok may be promoting one side of the conflict over the other. And a couple of researchers look at hashtags around Palestine, and they say that the data they pulled shows that TikTok is showing way more pro-Palestine videos and not so much for Israel. And this sets off huge alarm bells for this small group of lawmakers.

But isn’t that just a function of the fact that TikTok, at this point, is the public square in the United States for young people? I mean, this is what young people were talking about, and this is where they’re doing the talking.

TikTok has pushed back really forcefully against these accusations. They said that Gallup polls show that young people view Israel differently than older generations. They say that they’re not the ones influencing what people post, that the hashtags and the videos are a reflection of the user base and nothing that they’re doing to influence.

But for lawmakers, this doesn’t really make their concerns go away. Instead, this conflict shows them how TikTok could be used to spread propaganda. It made lawmakers feel that TikTok could be really dangerous when it comes to shaping the views of Americans on foreign policy, on US elections. And what it also does is, it provides this driving force to this group that’s drafting this bill. And they suddenly see that this might be a way to bring more people into their effort.

And so heading into November against this backdrop, they even bring in the White House and the Justice Department to help work on this bill. And with the White House, they want to make sure that this is a bill that the president will support. And they work with the Justice Department to shore up the language in the bill to help defend against court challenges.

Because the Justice Department, of course, would be the one that would have to defend the bill, right?

That’s exactly right. And so they’re trying to make it as rock solid as possible so that they can win in court when TikTok challenges this law. And so March rolls around, and they decide that it’s time to unveil this bill that they’ve been working on for close to a year.

The battle over TikTok on Capitol Hill is intensifying.

This morning, House lawmakers have agreed unanimously to move a bill to a full floor vote.

And TikTok is caught completely flat footed. They didn’t see this coming. And this is just what the group wanted. So TikTok has this army of lobbyists that’s suddenly scrambling. And they go into damage control mode. They start reaching out to members of Congress.

This app is so much more than just an app for dumb TikTok dances.

They fly a group of TikTok stars and small businesses to come to DC —

This is a life-changing apps.

— and lobby on the steps of the Capitol and meet with lawmakers.

Standing up here with all these amazing TikTokers behind me is a complete honor, and every single one of them would voice their opinion just like this. This is how we feel. This has to stop.

They set up interviews between these TikTok creators, as they’re known, and big TV shows and news programs. And they’re doing everything they can to fight against this bill before it goes any further. And then they decide to do something unusual, which is use TikTok itself to try and derail this bill.

How exactly do they do that?

So days after this bill is announced, a ton of TikTok users get a message when they open the TikTok app that basically says, call Congress and tell them not to ban TikTok.

Hmm. OK. So like, literally this window comes up and says, call Congress. Here you go.

Exactly. You can enter your zip code, and there’s a button that appears. And you can press it, and the call goes straight to your representative.

So offices are quickly overwhelmed by calls. And TikTok sent out this message to users on the same day that a House committee is going into vote on this bill and whether to move it forward. And so the stunt happens. They go into vote, and they come out, and it’s 50 to 0 in support of the bill.

One of the representatives who worked on the bill said that this stunt by TikTok turned a lot of no’s into yeses and yeses into, quote, “hell yeses.”

[LAUGHS]: so the whole episode sounds like it actually backfired, right? Like, TikTok’s stunt essentially just confirmed what was the deepest fears of lawmakers about this company, that the app could be used to influence American politics.

That’s definitely how a lot of lawmakers viewed it. And when this bill is brought to the full House a week later, it passes by an overwhelming majority. And weeks later, it passes in the Senate as part of a broader aid package. And on Wednesday, it’s signed into law by President Biden.

But now the question is, what does it mean? Like, how will this actually work? And how will it affect the tens of millions of Americans who use TikTok every day?

[MUSIC PLAYING]

We’ll be right back.

So Sapna, now that Biden has signed this bill, what does it actually mean in practice for TikTok? What does the law do?

So the law is really trying to push ByteDance, the company that owns TikTok, to sell to a non-Chinese owner. And the company basically has nine months for this sale to happen. There’s an option for President Biden to add another three months to that clock. And if the company doesn’t find a buyer or refuses to be sold, it will be banned.

And what would a ban actually mean, Sapna? I mean, people would still have the app on their phones, right? So it wouldn’t disappear overnight.

Yeah, no one’s coming to pick up your phone and to forcibly delete this thing. What the law says is that app stores and web hosting services wouldn’t be allowed to carry TikTok anymore. So basically, it would kind of die a slow death over time, where it wouldn’t be updated and just kind of peter out.

So the bottom line here is that the clock has started on this potential sale, right? They have 12 months to find a buyer. So what are the obstacles here? I mean, it sounds pretty ferociously complicated.

There’s a ton of challenges here. And it’s a very messy choose-your-own adventure. So one of the first big questions is who could buy this?

ByteDance and TikTok are private. We don’t know their financials. But analysts estimate that it will cost tens of billions of dollars. That narrows the buying pool pretty quickly. And a lot of the companies that could afford to buy it, like Meta, the owner of Facebook, or Google, which owns YouTube, would probably be kicked out of the running because they are simply too big. Regulators would say, you already own these big apps. You can’t possibly add this to your stable.

There’d be a monopoly concern there.

Exactly. And then, there’s a lot of questions around how this would work, technically. ByteDance and TikTok are very much global organizations. You have the CEO in Singapore. They have huge operations in Ireland. They have this big workforce in the US. And of course, they do have engineers in China.

So how do you extract all those things, make it all work? It’s a very big international transaction.

And then there is the chance that the Chinese government blocks this sale and says, you cannot do this, ByteDance. We will not allow it.

So Sapna, how does that actually work, though, in terms of China? I mean, can China actually just ban the sale of this company? I mean, it is a private company after all, right?

Well, here’s one way it could work. The Chinese government could block the export of TikTok’s algorithm. And let me explain that in kind of plain English.

They could basically block the technology that fuels the TikTokiness of this app, the recommendations, the magic of it, why you see what you see when you’re looking at TikTok.

TikTokiness, is that an adjective?

That is now an adjective.

[LAUGHS]: Nice.

And there’s a chance that Beijing could say, hey, you can’t export this technology. That is proprietary. And if that happens, that suddenly makes TikTok way, way less valuable.

So the Chinese government could let the sale go through potentially, but as a kind of an empty shell, right? The thing that makes TikTok TikTok, the algorithm, wouldn’t be part of the company. So that probably isn’t very appealing for a potential buyer.

Exactly. And I mean, the role of the Chinese government here is really interesting. I’ve talked to experts who say, well, if the Chinese government interferes to try and block a sale of this app, doesn’t that underscore and prove all the concerns that have been expressed by American lawmakers?

If you’re worried about China being in control of this thing, well, that just confirmed your fears.

Exactly. And I mean, it’s an interesting thing that ByteDance and TikTok have to grapple with.

So bottom line here — selling TikTok is quite complicated, and perhaps not even possible for these reasons that you’re giving, right? I mean, not least of which because the Chinese government might not allow the algorithm to leave the country. And that’s not something that the US Congress has a lot of control over.

So is this law fundamentally just a ban, then?

That’s what TikTok is calling it. Right after this bill was signed into law on Wednesday —

Make no mistake, this is a ban, a ban on TikTok and a ban on you and your voice.

— Tiktok’s CEO made a TikTok — what else?— that explained the company’s position.

Because the freedom of expression on TikTok reflects the same American values that make the United States a beacon of freedom.

He actually argued that TikTok reflects American values.

TikTok gives everyday Americans a powerful way to be seen and heard. And that’s why so many people have made TikTok part of their daily lives.

And he said that this law infringes on the First Amendment free speech rights of Americans who love it and who use it every day.

The facts and the Constitution are on our side, and we expect to prevail again.

So it’s very clear that TikTok plans to challenge this law in court. And the court fight to follow will determine the fate of TikTok’s future in the US.

So is that First Amendment argument that the TikTok CEO is making here going to work?

Nobody wants to put money on that. I mean, the company is really approaching this with the idea that the First Amendment rights of Americans are being infringed on. But if you remember, the government has been working on this law. They’ve been anticipating those challenges. And they can justify an infringing of First Amendment rights in certain cases, including with national security concerns. And so it’ll be up to a judge on whether those concerns pass muster and justify this sale and even a potential ban of TikTok.

Got it. So TikTok will argue free speech, First Amendment. And the government will counter by saying, look, this is about China. This is about America’s national security interests.

That’s right. And the legal experts that I’ve spoken with say this is a really big and sticky area of the law, and it’s a huge case. And they really think that this will go to the Supreme Court, regardless of who wins in the first round of this.

So where does that leave the millions of Americans who use TikTok, and many of them, of course, who earn a living on the platform?

I mean, it’s really uncertain what happens now with the company, and the clock has started ticking. When I’ve looked at TikTok and looked at videos from users —

This is about the impending TikTok ban. And it just triggered me so much. It makes my blood boil, and I have to get this out there.

There’s a lot of shock —

The most success I’ve had has been here on TikTok, and now they’re trying to take it away.

This is so stupid!

— and anger.

You can’t ban apps! You can’t ban things from people!

People are confused.

Word on the street is that in the next 9 to 12 months, TikTok could be banned.

And they’re also caught a bit off guard, just because there have been these years of efforts to do something about TikTok. People on the app have been hearing about a TikTok ban, really, since 2020.

The government can take away a literal app on our phones, and we’re supposed to believe we’re free?

A few TikTokers have said, how can this be the thing that the government is pushing through so quickly?

Can we stop funding a genocide? No. Can we get free COVID tests? No. Can we stop killing the planet? No. Can we at least watch videos on an app of people doing fun things and learn about the world around us? No.

So there’s this sense of distrust and disappointment for many people who love this app.

We got rid of TikTok. You’re welcome. Protecting you from China. You know that phone was made in China. Ah!

And I think there’s also this question, too, around what about TikTok makes it so harmful? Even though it has increasingly become a place for news, there’s plenty of people who simply use this app for entertainment. And what they’re seeing out of Washington just doesn’t square with the reality they experience when they pull out their phones.

And I wonder, Sapna, I mean, just kind of stepping back for a second, let’s say this ban on TikTok succeeds. If it goes through, would Americans be better off?

It depends who you ask. For the users who love TikTok, if it actually disappeared, it would be the government taking away a place where maybe they make money, where they get their entertainment, where they figure out what to read or what to cook next. To free speech advocates, this would be dystopian, unheard of for the government to crack down on an app with such wide usage by Americans.

But for the American political class And the National security establishment, this is a necessary move, one that was years in the making, not something that was just come up with on the fly. And ultimately, it all comes down to China and this idea that you can’t have a social media app like this, a source of news like this, that is even at all at risk of being influenced by the Chinese government and our greatest adversaries.

Sapna, thank you.

Here’s what else you should know today. On Monday, in its latest high-profile showdown with pro-Palestinian protesters, Columbia University gave students until 2:00 PM to clear out from an encampment at the center of campus or face suspension. It appeared to be an effort to remove the encampment without relying on New York City Police, whose removal of a previous encampment there two weeks ago inspired similar protests on campuses across the country.

Free Palestine!

Hi, this is Sharon Otterman reporting for “The New York Times.”

00 PM deadline for protesters to clear out of the encampment at the center of Columbia University has come and gone, and there’s still quite a large contingent inside the encampment.

But Monday’s warning seemed only to galvanize the Columbia protesters and their supporters.

And hundreds of students and others from around the campus have come out to support them. They are currently walking around in a picket around the encampment.

Hundreds of students, standing for or five people deep, encircled the encampment in a show of solidarity. They were joined by members of the Columbia faculty.

There’s also dozens of faculty members, who are prepared to stand in lines in front of the main entrance to the encampment, in case Public Safety or the NYPD move in. But as of 2:00, there was no sign of that happening.

Then, on Monday evening, Columbia announced it had begun to suspend students who had failed to leave the encampment. It was unclear exactly how many students had been suspended.

[PRO-PALESTINE CHANTING]:

Today’s episode was produced by Will Reid, Rachelle Banja, and Rob Szypko. It was edited by Marc Georges and Liz O. Baylen, contains original music by Dan Powell and Marion Lozano, and was engineered by Chris Wood. Our theme music is by Jim Brunberg and Ben Landsverk of Wonderly. Special thanks to Sharon Otterman.

That’s it for “The Daily.” I’m Sabrina Tavernise. See you tomorrow.

• May 1, 2024   •   35:16 The New Abortion Fight Before the Supreme Court
• April 30, 2024   •   27:40 The Secret Push That Could Ban TikTok
• April 29, 2024   •   47:53 Trump 2.0: What a Second Trump Presidency Would Bring
• April 26, 2024   •   21:50 Harvey Weinstein Conviction Thrown Out
• April 25, 2024   •   40:33 The Crackdown on Student Protesters
• April 24, 2024   •   32:18 Is $60 Billion Enough to Save Ukraine?
• April 23, 2024   •   30:30 A Salacious Conspiracy or Just 34 Pieces of Paper?
• April 22, 2024   •   24:30 The Evolving Danger of the New Bird Flu
• April 19, 2024   •   30:42 The Supreme Court Takes Up Homelessness
• April 18, 2024   •   30:07 The Opening Days of Trump’s First Criminal Trial
• April 17, 2024   •   24:52 Are ‘Forever Chemicals’ a Forever Problem?
• April 16, 2024   •   29:29 A.I.’s Original Sin

Hosted by Sabrina Tavernise

Featuring Sapna Maheshwari

Produced by Will Reid ,  Rachelle Bonja and Rob Szypko

Edited by Marc Georges and Liz O. Baylen

Original music by Marion Lozano and Dan Powell

Engineered by Chris Wood

Listen and follow The Daily Apple Podcasts | Spotify | Amazon Music

American lawmakers have tried for years to ban TikTok, concerned that the video app’s links to China pose a national security risk.

Sapna Maheshwari, a technology reporter for The Times, explains the behind-the-scenes push to rein in TikTok and discusses what a ban could mean for the app’s 170 million users in the United States.

On today’s episode

Sapna Maheshwari , who covers TikTok, technology and emerging media companies for The New York Times.

Background reading

A tiny group of lawmakers huddled in private about a year ago, aiming to bulletproof a bill that could ban TikTok.

The TikTok law faces court challenges, a shortage of qualified buyers and Beijing’s hostility .

Love, hate or fear it, TikTok has changed America .

There are a lot of ways to listen to The Daily. Here’s how.

We aim to make transcripts available the next workday after an episode’s publication. You can find them at the top of the page.

Special thanks to Sharon Otterman .

The Daily is made by Rachel Quester, Lynsea Garrison, Clare Toeniskoetter, Paige Cowett, Michael Simon Johnson, Brad Fisher, Chris Wood, Jessica Cheung, Stella Tan, Alexandra Leigh Young, Lisa Chow, Eric Krupke, Marc Georges, Luke Vander Ploeg, M.J. Davis Lin, Dan Powell, Sydney Harper, Mike Benoist, Liz O. Baylen, Asthaa Chaturvedi, Rachelle Bonja, Diana Nguyen, Marion Lozano, Corey Schreppel, Rob Szypko, Elisheba Ittoop, Mooj Zadie, Patricia Willens, Rowan Niemisto, Jody Becker, Rikki Novetsky, John Ketchum, Nina Feldman, Will Reid, Carlos Prieto, Ben Calhoun, Susan Lee, Lexie Diao, Mary Wilson, Alex Stern, Dan Farrell, Sophia Lanman, Shannon Lin, Diane Wong, Devon Taylor, Alyssa Moxley, Summer Thomad, Olivia Natt, Daniel Ramirez and Brendan Klinkenberg.

Our theme music is by Jim Brunberg and Ben Landsverk of Wonderly. Special thanks to Sam Dolnick, Paula Szuchman, Lisa Tobin, Larissa Anderson, Julia Simon, Sofia Milan, Mahima Chablani, Elizabeth Davis-Moorer, Jeffrey Miranda, Renan Borelli, Maddy Masiello, Isabella Anderson and Nina Lassam.

Sapna Maheshwari reports on TikTok, technology and emerging media companies. She has been a business reporter for more than a decade. Contact her at [email protected] . More about Sapna Maheshwari

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