ice cream and coffee shop business plan

How to Write an Ice Cream Shop Business Plan + Free Sample Plan PDF

Elon Glucklich

6 min. read

Updated February 16, 2024

Download: Free one-page ice cream shop sample business plan

With the global ice cream market projected to grow by over 40% by the end of the decade, now is a great time for entrepreneurial dessert enthusiasts to enter the ice cream business.

But running any kind of business requires careful planning. You’ll need to consider your location and the preferences of customers in your area, and understand what direct and indirect competitors are offering.

Are you writing a business plan for your ice cream shop because you’re seeking a loan? Or, is your primary concern building a clear roadmap for growth? Either way, remember that no two ice cream shops are exactly alike. Your business model will be different if you’re making your own ice cream or selling scoops from big manufacturers. So take the time to do some market research and create your own financial forecasts to give you a blueprint for sustained growth. That’s the benefit a business plan provides.

• What should you include in an ice cream shop business plan?

Your ice cream shop business plan doesn’t need to be hundreds of pages — keep it as short and concise as you can. You’ll probably want to include each of these sections:

• Executive summary
• Company overview
• Market analysis
• Marketing and sales strategy 
• Operations Plan
• Financial plan

One of the things that makes an ice cream shop business plan different from some food and beverage business plans is that your business might be more affected by seasonal downturns. 

You also have to account for consumers’ growing preference for dairy-free alternatives. If you’re trying to reach a health-conscious market, make sure to keep an eye on market trends, and include your ideas for offering dairy alternatives on your menu.

Here’s an example of an ice cream shop business plan outline.

• The 7 elements of an effective ice cream shop business plan

1. Executive Summary

The executive summary gives a broad overview of your plan. It should outline your goals for the shop, whether it’s to enter a new market, separate yourself from competitors with innovative ice cream flavors, or expand your customer base.

The executive summary should clearly articulate the ice cream shop’s mission. Maybe it’s to deliver locally sourced and organic ingredients. Or it could be to establish a new community gathering space for families. Whatever it is, you should carve out some space in the 1-2 page executive summary section so that readers understand the “why” of your business right away.

Lay out what the keys to success are for your ice cream shop. It could be finding a location with high visibility and foot traffic, a team that delivers exceptional customer service, a unique product line, or a combination of these factors.

2. Company description

The Company Description section should give readers deeper insight into the operations and structure of your ice cream shop. It expands on the brief overview provided in the executive summary, offering more information about your ice cream shop’s unique value proposition. 

If you have an existing business, briefly share its history, highlighting any milestones you’ve achieved, like reaching certain sales goals or employee counts.

If you’re a new business, start by discussing the rationale behind your business name and location. Then, go into more detail about your concept. Describe if you’re focusing on traditional flavors, gourmet or artisan options, or a niche market like vegan or dairy-free alternatives. Detail offerings like coffee or baked goods and snacks that might support your main product line.

It’s also important to detail the ownership and legal structure of your business, like if you’re a sole proprietorship, a limited liability company, partnership, or more formal corporate structure.

Finally, you can go into more detail about the goals for your business that you touched on in your executive summary. These could be sales targets, expansion plans — whatever you hope to achieve. Explain how you plan to measure success toward your goals, and your projected timeframe for meeting them.

3. Market analysis

Separating yourself from competitors requires a strong understanding of your business opportunity. The market analysis section is where you document the size of your market and your competitors.

This is where you hone in on the demographics and preferences of your target market, as well as trends in the ice cream industry that could impact your sales. Whether you plan to target health-conscious college students, families with young children, or another segment, explain in your plan why this focus is justified, and back it up with research.

You’ll also need to research your target market’s other dessert options, whether it’s direct competitors like other ice cream shops, or indirect competitors like grocery stores.  

4. Marketing and sales strategy

The marketing and sales strategy takes the research from your market analysis, and turns it into an actionable plan to get more customers in the door.

Advertising online or in local publications can help spread awareness of your business. Participating in community events is another way to connect with potential customers. Digitally savvy business owners also leverage their website and social media accounts as low-cost ways to reach customers wherever they are.

You should also consider if discounts or special offers for repeat customers will encourage enough loyalty to justify the lower sales price. Just make sure that these initiatives are tailored to your target market. Effective marketing is about utilizing tactics that work, and scrapping ones that don’t provide any return. So be sure to establish key performance indicators to track the effectiveness of your marketing strategy.

5. Operations plan

The operations section details how you’ll run your business efficiently from day to day. All of the logistics you’ll need to manage to avoid wasteful spending — production processes, supplier relationships, staffing, inventory and technology — are documented here.

Outline how you plan to source ingredients and materials you’ll be ordering regularly, and identify your key suppliers. You should also give details about the building size and layout of your business, and any renovations required if you’re starting out or expanding.

List your staffing needs, including key roles and responsibilities. If you’re writing your business plan for a bank loan or investment, be sure to include your plan for managing inventory and reducing waste, since they’ll be especially concerned about if you’ll use their funds wisely.

6. Financial plan

Your financial plan should include financial projections for your business, including your sales , expenses , and profitability . Include a cash flow statement , income statement , and balance sheet .

Also, outline your pricing strategy and compare your prices to competitors. Examine your wage costs and consider how they will affect your profitability.

As you compare your financial projections to your actual results over time, you’ll see where you need to make strategic adjustments to reach your goal, or if you need to revise your target. 

7. Appendix

The appendix is where you add any additional documents that support your business plan. This could include market research and survey data, lease agreements, employee contracts, or licensing and permit documents.

An appendix isn’t always necessary, but it can provide valuable context and proof to support your business plan’s content.

• Download your free ice cream shop one page sample business plan

Download this ice cream shop sample business plan for free right now, or visit Bplans’ gallery of more than 550 sample business plans if you’re looking for more options.

There are plenty of reasons ice cream shop owners can benefit from writing a business plan —you’ll need one if you’re seeking a loan or investment.

Even if you’re not seeking funding, the process of thinking through every aspect of your business will help you make sure you’re not overlooking anything critical as you grow.

See why 1.2 million entrepreneurs have written their business plans with LivePlan

Elon is a marketing specialist at Palo Alto Software, working with consultants, accountants, business instructors and others who use LivePlan at scale. He has a bachelor's degree in journalism and an MBA from the University of Oregon.

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Ice Cream Shop Business Plan Template

• Written by Dave Lavinsky

Table of Contents

Ice cream shop business plan.

Over the past 20+ years, we have helped over 10,000 entrepreneurs and business owners create business plans to start and grow their ice cream shop businesses. On this page, we will first give you some background information with regards to the importance of business planning. We will then go through an ice cream shop business plan template step-by-step so you can create your plan today.

Download our Ultimate Business Plan Template here >

What Is an Ice Cream Business Plan?

A business plan provides a snapshot of your ice cream shop business as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategy for reaching them. It also includes market research to support your plans.

Why You Need a Ice Cream Shop Business Plan

If you’re looking to start an ice cream shop business, or grow your existing ice cream shop business, you need a business plan. A business plan will help you raise funding, if needed, and plan out the growth of your ice cream shop business in order to improve your chances of success. Your ice cream shop business plan is a living document that should be updated annually as your company grows and changes.

Funding Sources for Ice Cream Shop Businesses

With regards to funding, the main sources of funding for an ice cream shop business are personal savings, credit cards, bank loans and angel investors. With regards to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay your loan and interest. To acquire this confidence, the loan officer will not only want to confirm that your financials are reasonable, but they will also want to see a professional plan. Such a plan will give them the confidence that you can successfully and professionally operate a business.

The second most common form of funding for an ice cream shop business is angel investors. Angel investors are wealthy individuals who will write you a check. They will either take equity in return for their funding, or, like a bank, they will give you a loan.

Finish Your Business Plan Today!

If you want to start an ice cream shop business or expand your current one, you need a business plan. Below are links to each section of your ice cream shop business plan template:

Executive Summary

Your executive summary provides an introduction to your business plan, but it is normally the last section you write because it provides a summary of each key section of your plan.

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of ice cream shop business you are operating and the status. For example, are you a startup, do you have an ice cream shop business that you would like to grow, or are you operating a chain of ice cream shop businesses?

Next, provide an overview of each of the subsequent sections of your plan. For example, give a brief overview of the ice cream shop industry. Discuss the type of ice cream shop business you are operating. Detail your direct competitors. Give an overview of your target customers. Provide a snapshot of your marketing plan. Identify the key members of your team. And offer an overview of your financial plan.  

Company Analysis

In your company analysis, you will detail the type of ice cream shop business you are operating.

For example, you might operate one of the following types of ice cream shop businesses:

• Self serve ice cream shop : this type of ice cream shop business allows customers to fill their own containers with desired ice cream flavors and toppings.
• Ice cream truck: ice cream trucks are a convenient way to reach more customers in different areas.
• Gourmet ice cream shop: this type of ice cream shop caters to customers seeking gourmet flavors and a high-quality experience.

In addition to explaining the type of ice cream shop business you will operate, the Company Analysis section of your business plan needs to provide background on the business.

Include answers to question such as:

• When and why did you start the business?
• What milestones have you achieved to date? Milestones could include the number of customers served, number of positive reviews, amount of monthly revenue etc.
• Your legal structure. Are you incorporated as an S-Corp? An LLC? A sole proprietorship? Explain your legal structure here.

Industry Analysis

In your industry analysis, you need to provide an overview of the ice cream shop.

While this may seem unnecessary, it serves multiple purposes.

First, researching the ice cream shop industry educates you. It helps you understand the market in which you are operating. 

Secondly, market research can improve your strategy, particularly if your research identifies market trends.

The third reason for market research is to prove to readers that you are an expert in your industry. By conducting the research and presenting it in your plan, you achieve just that.

The following questions should be answered in the industry analysis section of your ice cream shop business plan:

• How big is the ice cream shop industry (in dollars)?
• Is the market declining or increasing?
• Who are the key competitors in the market?
• Who are the key suppliers in the market?
• What trends are affecting the industry?
• What is the industry’s growth forecast over the next 5 – 10 years?
• What is the relevant market size? That is, how big is the potential market for your ice cream shop business? You can extrapolate such a figure by assessing the size of the market in the entire country and then applying that figure to your local population.

Customer Analysis

The customer analysis section of your ice cream shop business plan must detail the customers you serve and/or expect to serve.

The following are examples of customer segments: children, parents, teenagers, and restaurateurs.

As you can imagine, the customer segment(s) you choose will have a great impact on the type of ice cream shop you operate. Clearly, parents would want different service options and would respond to different marketing promotions than teenagers, for example.

Try to break out your target customers in terms of their demographic and psychographic profiles. With regards to demographics, include a discussion of the ages, genders, locations and income levels of the customers you seek to serve. Because most ice cream shops primarily serve customers living in their same city or town, such demographic information is easy to find on government websites.

Psychographic profiles explain the wants and needs of your target customers. The more you can understand and define these needs, the better you will do in attracting and retaining your customers.

With Growthink’s Ultimate Business Plan Template you can finish your plan in just 8 hours or less!

Competitive Analysis

Your competitive analysis should identify the indirect and direct competitors your business faces and then focus on the latter.

Direct competitors are other ice cream shops. 

Indirect competitors are other options that customers have to purchase from that aren’t direct competitors. This includes grocery shops, convenience stores, and ice cream vending machines or kiosks. You need to mention such competition to show you understand that not everyone who wants ice cream will go to an ice cream shop.

With regards to direct competition, you want to describe the other ice cream shop businesses with which you compete. Most likely, your direct competitors will be ice cream shops located very close to your location.

For each such competitor, provide an overview of their businesses and document their strengths and weaknesses. Unless you once worked at your competitors’ businesses, it will be impossible to know everything about them. But you should be able to find out key things about them such as:

• What types of customers do they serve?
• What types of flavors do they offer?
• What is their pricing (premium, low, etc.)?
• What are they good at?
• What are their weaknesses?

With regards to the last two questions, think about your answers from the customers’ perspective. And don’t be afraid to ask your competitors’ customers what they like most and least about them.

The final part of your competitive analysis section is to document your areas of competitive advantage. For example:

• Will you provide more ice cream flavors?
• Will you provide services that your competitors don’t offer?
• Will you provide better customer service?
• Will you offer better pricing?

Think about ways you will outperform your competition and document them in this section of your plan.  

Marketing Plan

Traditionally, a marketing plan includes the four P’s: Product, Price, Place, and Promotion. For a ice cream shop business plan, your marketing plan should include the following:

Product : In the product section, you should reiterate the type of ice cream shop that you documented in your Company Analysis. Then, detail the specific products you will be offering. For example, in addition to ice cream, will you provide comfortable seating, table service, or on-site entertainment?

Price : Document the prices you will offer and how they compare to your competitors. Essentially in the product and price sub-sections of your marketing plan, you are presenting the services you offer and their prices.

Place : Place refers to the location of your ice cream shop. Document your location and mention how the location will impact your success. For example, is your ice cream shop located in a busy retail district, shopping plaza, mall, etc. Discuss how your location might provide a steady stream of customers. 

Promotions : The final part of your ice cream shop marketing plan is the promotions section. Here you will document how you will drive customers to your location(s). The following are some promotional methods you might consider:

• Advertising in local papers and magazines
• Reaching out to local websites 
• Social media marketing
• Local radio advertising

Operations Plan

While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.

Everyday short-term processes include all of the tasks involved in running your ice cream shop, including making ice cream, serving customers, and maintaining equipment.

Long-term goals are the milestones you hope to achieve. These could include the dates when you expect to serve your 1000th customer, or when you hope to reach $X in revenue. It could also be when you expect to open a new ice cream shop location or launch an ice cream shop franchise.  

Management Team

To demonstrate your ice cream shop business’ ability to succeed, a strong management team is essential. Highlight your key players’ backgrounds, emphasizing those skills and experiences that prove their ability to grow a company. 

Ideally you and/or your team members have direct experience in managing ice cream shop businesses. If so, highlight this experience and expertise. But also highlight any experience that you think will help your business succeed.

If your team is lacking, consider assembling an advisory board. An advisory board would include 2 to 8 individuals who would act like mentors to your business. They would help answer questions and provide strategic guidance. If needed, look for advisory board members with experience in managing ice cream shops or successfully running small businesses.  

Financial Plan

Your financial plan should include your 5-year financial statement broken out both monthly or quarterly for the first year and then annually. Your financial statements include your income statement, balance sheet and cash flow statements.

Income Statement : an income statement is more commonly called a Profit and Loss statement or P&L. It shows your revenues and then subtracts your costs to show whether you turned a profit or not.

In developing your income statement, you need to devise assumptions. For example, will you serve 500 customers per month or 1,000? And will sales grow by 2% or 10% per year? As you can imagine, your choice of assumptions will greatly impact the financial forecasts for your business. As much as possible, conduct research to try to root your assumptions in reality.

Balance Sheets : Balance sheets show your assets and liabilities. While balance sheets can include much information, try to simplify them to the key items you need to know about. For instance, if you spend $50,000 on building out your ice cream shop, this will not give you immediate profits. Rather it is an asset that will hopefully help you generate profits for years to come. Likewise, if a bank writes you a check for $50,000, you don’t need to pay it back immediately. Rather, that is a liability you will pay back over time.

Cash Flow Statement : Your cash flow statement will help determine how much money you need to start or grow your business, and make sure you never run out of money. What most entrepreneurs and business owners don’t realize is that you can turn a profit but run out of money and go bankrupt. For example, let’s say a local restaurant owner approached you with a $25,000 contract to provide ice cream for their restaurant. Let’s further assume the contract would cost you $25,000 to fulfill in terms of increased staffing costs and supplies. Well, in most cases, you would have to pay that $25,000 now for employee salaries, equipment, etc. But let’s say the company didn’t pay you for 180 days. During that 180-day period, you could run out of money.

In developing your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing a ice cream shop business:

• Location build-out including design fees, construction, etc.
• Cost of equipment like dipping cabinets, walk-in refrigerators, and blenders
• Payroll or salaries paid to staff
• Business insurance
• Taxes and permits
• Legal expenses

Attach your full financial projections in the appendix of your plan along with any supporting documents that make your plan more compelling. For example, you might include your location lease or a blueprint of your shop.   Summary Putting together a business plan for your ice cream shop is a worthwhile endeavor. If you follow the template above, by the time you are done, you will truly be an expert. You will really understand the ice cream shop industry, your competition, and your customers. You will have developed a marketing plan and will really understand what it takes to launch and grow a successful ice cream shop.

Ice Cream Shop Business Plan FAQs

What is the easiest way to complete my ice cream shop business plan.

Growthink's Ultimate Business Plan Template allows you to quickly and easily complete your Ice Cream Shop Business Plan.

Where Can I Download an Ice Cream Business Plan PDF?

You can download our ice cream business plan PDF here.

What is the Goal of a Business Plan's Executive Summary?

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of ice cream shop you are operating and the status; for example, are you a startup, do you have an ice cream shop that you would like to grow, or are you operating a chain of ice cream shops?

  OR, Let Us Develop Your Plan For You Since 1999, Growthink has developed business plans for thousands of companies who have gone on to achieve tremendous success.

Click here to see how Growthink’s professional business plan consulting services can create your business plan for you.  

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Ice Cream Shop Business Plan

2. Business Overview

The business overview section compliments the executive summary and provides a quick look at your ice cream shop. Draft specific details about your business here.

First, introduce the ice cream shop’s business model, including ownership, legal structure(S-Corp, LLC or a sole proprietorship), and shop location.

Also, mention what type of business you are operating; for instance, it will be one of the below types of ice cream shop businesses:

• Self-service ice cream shop: Allows customers to fill their own containers with desired ice cream flavors and toppings.
• Ice cream truck: An easy way to reach more customers in different areas.
• Gourmet ice cream shop: Caters to customers seeking premium frozen desserts and high-quality experience.
• Franchise ice cream shop: Operates under the esteemed brand and follows the meticulous operational standards set by the franchisor.

Don’t forget to add a mission statement in this section, as it is a brief of your ice cream shop’s guiding principles. Here is an example of the mission statement for an ice cream store using Upmetrics:

Next, discuss a little bit more about your business background and how your ice cream shop works. Try to give answers for when you start your business and what are the long-term goals of your brand.

In addition, highlight any milestones you have accomplished, such as the number of customers served, positive reviews, new ice cream parlor openings, etc.

3. Market and Competitor Analysis

Launching an ice cream shop business demands a strategic roadmap and an ice cream shop industry analysis. So, take some time to go further and perform careful market research in your area.

Start this section by presenting a quick summary of the ice cream shop industry and define the local market size (in dollars), historical background, and growth potential.

With proper market research and industry analysis, you can assess that the market for ice cream shops is bustling with competition, going from self-serve frozen yogurt zones to dreamy ice cream parlors.

So, identify your target market demographics, including age, gender, income level, and preferences. Want help creating a buyer persona for your ice cream shop business?

Employ Upmetrics’ AI-powered Assistance now and write brief sections of your business plans. Follow the given prompt or revise it to make a bunch of buyer persona profiles for your target customers:

Explore the current landscape and assess key players to understand their strengths and weaknesses. Perform a thorough ice cream industry analysis to recognize direct and indirect competitors.

Direct competitors can be other ice cream shops, while frozen yogurt shops or dessert cafes can be indirect competitors.

Monitor their product offerings, pricing plan, and customer engagement approach. So, you need a strong, memorable, and coherent ice cream brand that addresses gaps in the market.

Conduct a SWOT analysis to find internal strengths & weaknesses of your ice cream shop and external opportunities & threats in the ice cream market. Based on that, outline unique selling points and competitive edge.

Not only that, you can also explain local government regulatory rules and emerging market trends that might impact the ice cream shop industry.

4. Ice cream Menu

Designing a sample ice cream menu is the most important asset for writing an ice cream shop business plan. It is a productive step in presenting your business plan to potential clients and investors.

Summarize the uniqueness of your offerings that set your brand apart from other ice cream shops. Start by listing all the flavors of ice creams, toppings, and specialty items your shop will offer. That might be:

• Classic flavors(Vanilla, Chocolate, Strawberry, Cookies and Cream, Butter Pecan, etc.)
• Signature flavors (Hazelnut Delight, Caramel Sensation, Cheesecake Bliss, Espresso Crunch, etc.)
• Seasonal Specials(Pumpkin Spice Delight, Apple Cinnamon Harvest, Lemonade Fizz Fling, etc.)
• Creative Cones(Bubblegum Burst Cone, Cinnamon Sugar Twist Cone)
• Ice cream floats
• frozen yogurt selections
• Customizable ice cream flights
• Ice cream cakes
• Sorbet and Sherbet options

Showcase that your ice cream products cater to a diverse customer base and ensure that there’s something for everyone. Clearly emphasize innovative flavors and unique combinations to grab customer attention.

Add creative names and descriptions to enhance the overall appeal of your menu. Use vibrant language to portray delightful flavors, the aroma of freshly made waffle cones, and any special features.

Implement a transparent and strategic pricing structure for delightful explorations that reflect the quality and craftsmanship behind each product.

Check the below example from Upmetrics to draft your ice cream shop product offerings:

You might enclose details about whether you will sell ice cream cakes from a local vendor or make your own, and what kind of ingredients, dairy products, flavorings, and serving methods you will feature.

If applicable, consider including any interactive elements into the menu, such as QR codes for online videos revealing the making process of irresistible offerings or customer testimonials.

5. Marketing Strategy

Demonstrate a comprehensive marketing plan to attract a diverse customer base. Develop a multifaceted approach for brand promotion and customer engagement.

Think about the key elements mentioned below to add in your sales and marketing plan:

Establish a unique personality of an ice cream store via a professional website and brand logo. Highlight your shop atmosphere, ice cream offerings, artisanal flavors,  customer reviews, and locally sourced ingredients.

Social Media platforms

Use the power of social media(Instagram, Facebook, Twitter) to present your ice cream creations. Regularly publish visually appealing content, such as high-quality images, catchy captions, and promotional activities to maximize reach.

Offline Advertising

Effectively reach your target audience using offline channels. Use traditional advertising methods like brochures, newspapers, and social gatherings. Also, get in touch with the local community through outreach initiatives.

Events and influencer collaborations

Participate in local events or carnivals to raise brand visibility. Collaborate with influencers who align with your brand value and attract their followers to your ice cream shop.

Promotions and loyalty programs

Involve special discounts, buy one get one free offer or seasonal promotions to draw new customers and retain existing ones. Also, introduce loyalty programs to offer rewards for frequent patrons.

Take a reference from the below example written using our AI assistant, describing marketing strategy for ice cream shops:

Pence’s Frozen Custard will use multiple methods to approach its target markets. Since our most difficult task will be attracting customers for that first tasting, we have a two-tiered approach. First, a mass mailing campaign will create customer awareness and generate trials. This will include coupons and our “Grand Opening” offer: with a coupon, your first dessert at Pence’s in April or May is free. The initial cost of this offer will be more than offset by repeat sales later. After this initial campaign, our marketing strategy will focus on our two target markets separately.

For 18-24-year-olds, Pence’s will distribute flyers on campus and at the bus station. We will also seek permission to place fliers on the doors of apartment rentals and apartment complexes. To further reach the “Town and Gown” niche of this market, we will purchase radio ads on specific radio stations that feature R&B music.

To reach the “first families” more effectively, we plan to sponsor events and help out with local elementary schools and after-school activities. Such plans include: sponsoring a little league team; offering a tour of the shop to elementary school students; and giving coupons and promotional information to the children to bring their families in.

All of these marketing campaigns will be supplemented by ongoing “brand awareness” campaigns, with advertisements in the local paper, interviews with the college newspaper (as the owner is a graduate), and fliers posted at popular local events. We will highlight our community service involvement as part of our “good neighbor” approach to doing business in this area.

6. Management Team

Allowing your readers or investors to know about your management team will help them have a clear idea of who is operating your ice cream shop.

So, mention the ice cream shop’s general manager, marketing team, or some combination of ice cream confectioner and financier in this section. Here is an illustration of a strong management team with the help of Upmetrics:

Highlight each individual’s specific roles and responsibilities, including their skills and prior experience relevant to ice cream businesses. If so, mention those experiences in your business plan to show their ability.

Doing so is very important to prevent any misunderstandings once the business is up and running.

Next, describe the compensation plan or salary structure in this section. This can help key stakeholders to ascertain how much percentage of the revenues is allocated to salaries. Refer to below as an example:

Not only that, you can also state advisory board members by including 2 -3 individuals who act like mentors to your business. They would direct you with strategic guidance and add credibility to your business idea.

7. Operational Plan

As specific information on day-to-day operations is a map for achieving business objectives and customer satisfaction, it’s time to emphasize a precise operational plan for an ice cream shop business.

Begin with a quick intro that summarizes the pivotal role of everyday operations and the supply chain for the frozen treats on your menu. Then, give a detailed overview of daily activities that navigate your business.

Specify the staffing requirements for your shop, defining the number of front-of-house and back-of-house associates. From scoopers to kitchen staff and cashiers, mention their roles and responsibilities.

Consider some factors like peak hours and seasonal variations to determine staffing levels. Here is an example from Upmetrics depicting the personnel plan for ice cream shops:

Facility Management

To ensure a smooth operation, discuss the daily facility management tasks such as opening and closing routines, maintaining schedules for equipment & fixtures, and making ice cream and serving customers.

Technology/software

Leverage technology/software for daily operations, including point-of-sale systems for order processing, inventory management for ingredient level tracking, and CRM tools for personalized communication or feedback.

Customer experience

Take specific steps to ensure a fun and safe customer experience. Involve staff training for a welcoming environment and cleaning protocols for food safety measures and contribute to a favorable customer experience.

8. Financial Plan

For a successful ice cream shop business, you will need a well-structured and in-depth financial plan with a realistic financial projection.

It is the most important section for investors as it offers a clear picture of the ice cream shop’s projected profitability, fiscal growth, and cash generation capacity.

While developing a financial plan, you can highlight the income statement, cash flow statement, balance sheet, break-even analysis, and funding needs for 3-5 years.

In this section, you need to make a few assumptions. it will greatly affect the financial forecasts of your business. Refer to Upmetrics’ template to make important assumptions for your ice cream shop business:

Define all the necessary components explained below in your business plan:

Income statement

An income statement is generally known as a profit and loss statement, or P&L, showing the net profit of your ice cream shop business by deducting expenses from total earnings.

Here is an example of a projected profit & loss statement for an ice cream shop business using Upmetrics:

Cash flow statement

This statement enables you to notice how much money you need to start or grow your ice cream shop business and ensure that you never run out of money.

Sometimes, you get profits but still face financial issues that could lead to bankruptcy. Thus, you will require suitable cash flow planning to avoid such cases.

Also, don’t forget to maintain this statement even for certain months before earning profits.

Balance sheet

The balance sheet indicates your ice cream shop business’s net worth at a specific point in time. It classifies all your ice cream shop’s financial data into three parts: assets, liabilities, and equity.

Typically, a balance sheet is prepared once a year. For your ice cream shop business plan, create a projected balance sheet that emphasizes the income statement and cash flow projections.

All the above financial factors can help you specify the break-even point and funding needs. Evaluate the funding resources, including bank loans, SBA-guaranteed loans, angel investors, and personal savings.

However, calculating all the financial statements from scratch can be challenging. But not to worry; here is a simple solution.

Use our robust financial forecasting tool to develop all financial aspects for launching your own ice cream shop business.

Get Your Free Ice Cream Parlor Business Plan Template

Are you ready to start writing an ice cream shop business plan? And want to get help with your business plan? Well, here you go. Download our free ice cream parlor business plan pdf now.

This expertly crafted template is designed with ice cream businesses in mind. With a step-by-step guide and example, this template assists you in simplifying your planning process and directs you with each crucial step.

Import data into your editor and start writing an ice cream shop business plan.

The Quickest Way to turn a Business Idea into a Business Plan

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Now, it’s time to craft a blueprint to turn your vision of owning an ice cream shop into reality. Launch your ice cream shop business confidently with the power of Upmetrics AI assistant .

Whether you are an experienced entrepreneur or a newbie to the business world, our innovative tools and customized business plan templates empower you to write your business plan in minutes.

Don’t let the complexity of business planning hold you back. Grab the opportunity and create a pathway for your sweet venture with Upmetrics!

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Ice Cream Parlor Business Plan

Frequently asked questions, what are the key components of an ice cream shop business plan.

Writing a professional business plan for an ice cream shop involves the following key components:

• Executive summary
• Company overview
• Market and industry analysis
• Competitor and customer analysis
• Sample menu for ice creams
• Sales and marketing plan
• Management team
• Operational plan
• Financial projections

Where can I find an ice cream shop business plan template?

There are various online platforms where you can find an ice cream shop business plan template. Consider reputable sources like Upmetrics, which offers 400+ customizable business plan templates for your specific needs.

How long should an ice cream shop business plan be?

Typically, the length of an ideal ice cream shop business plan is around 15-35 pages. It should be clear and concise yet comprehensive, covering all the essential elements of your business. The business plan length can vary based on the audience.

What should I do with my finished ice cream shop business plan?

Once your ice cream shop business plan is finished, use it as a live document. Send it to the potential investors and show your marketing & operational decisions. Regularly revisit and update it as your business grows.

What are some common mistakes made when writing an ice cream shop business plan?

Avoid below 7 common mistakes while writing an ice cream shop business plan:

• Lack of thorough ice cream shop industry and market research
• Overlooking financial projections
• Poor competition analysis
• Neglecting the importance of location
• Lack of differentiation in product offerings and menu
• Ignoring effective marketing strategies
• Avoid prioritizing customer satisfaction

About the Author

Vinay Kevadiya

Vinay Kevadiya is the founder and CEO of Upmetrics, the #1 business planning software. His ultimate goal with Upmetrics is to revolutionize how entrepreneurs create, manage, and execute their business plans. He enjoys sharing his insights on business planning and other relevant topics through his articles and blog posts. Read more

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Ice Cream Shop Business Plan Template

Written by Dave Lavinsky

Ice Cream Shop Business Plan

You’ve come to the right place to create your Ice Cream Shop business plan.

We have helped over 1,000 entrepreneurs and business owners create business plans and many have used them to start or grow their Ice Cream Shop businesses.

Below is a template to help you create each section of your Ice Cream Shop business plan.

Executive Summary

Business overview.

Frostee Delights Shop is a startup ice cream company located in Nashville, Tennessee. The shop is founded by Janice Maynor, who has experience in operating an ice cream shop. Now, with the expertise of knowledge and business acumen, she has determined she can confidently start and effectively grow a successful ice cream shop. She believes her experience of strategic growth, marketing skills, financial capabilities, and wide and deep knowledge of ice cream making and selling will provide everything needed for long-term growth and profitability.

Frostee Delights Shop will provide a comprehensive array of ice creams, sherbets, frozen yogurt and other assorted frozen treats for a wide variety of clients. Frostee Delights Shop will be the premier ice cream shop, providing frozen and delicious products to each client while supporting the strategic goals of the shop. Frostee Delights Shop will be the ultimate choice in ice cream and frozen treats for clients to ensure that every need of the customer is fully and completely met.

Product Offering

The following are the products and services that Frostee Delights Shop will provide:

• A wide range of frozen dessert treats, including ice cream, frozen yogurt, sherbets, nonfat frozen ice treats and Italian gelatos
• Ice cream cones in various configurations, including giant waffle cones, sweet tortilla cones, and specialty chocolate-dipped cones
• Nonfat and low fat frozen desserts
• Free “Today’s My Birthday!” ice cream cone
• Gluten-free waffle cones and gluten-free frozen treats
• Prepared Ice cream cakes in multiple sizes for pick-up
• Online “Speedy 15 Minute” express pick-up service
• Discount for orders over $40; Discount for parties and special events
• Free delivery on orders over $100

Customer Focus

Frosty Delights Shop will target all individuals within the greater Nashville area. They will target families, birthday party groups, and wedding parties. They will also target citywide businesses and government entities that occasionally host large groups. They will target schools with K-12 students, as well as city colleges and universities.

Management Team

Frostee Delights will be owned and operated by Janice Maynor. She recruited her former assistant manager, Donna LaCree, to be her shop operations manager and she recruited Tomas Lawinson to be her human resources manager.

Janice Maynor is a graduate of the University of Tennessee where she obtained her bachelor’s degree in business administration. She began working part-time in an ice cream shop while in university and began managing a large nationally-owned ice cream shop upon graduation. She has been a manager for over ten years.

Donna LaCree is a graduate of Pine Community College, where she earned her Associate of Arts degree in business administration. She has worked with Janice Maynor as an assistant for over six years and will take on the role of operations manager in the startup company.

Tomas Lawinson has been a human resources manager for five years, working within a retail chain of stores to oversee employee hiring, human resource practices and procedures, and assist in management. He will become the human resources manager for the startup company.

Success Factors

Frostee Delights Shop will be able to achieve success by offering the following competitive advantages:

• Friendly, knowledgeable, and highly-qualified team at the Frostee Delights Shop
• Comprehensive menu of ice cream and frozen treats with many specialty desserts to suit every consumer.
• Special discounts for large group orders.
• “Speedy 15-minute Express” for pick-up.
• Free delivery for orders over $100.
• Frostee Delights Shop offers the best pricing in town. Their pricing structure is the most cost effective compared to the competition.

Financial Highlights

Frostee Delights Shop is seeking $200,000 in debt financing to launch its ice cream shop. The funding will be dedicated toward securing the shop space and purchasing equipment and supplies. Funding will also be dedicated toward three months of overhead costs to include payroll of the staff, rent, and marketing costs for the print ads and marketing costs. The breakout of the funding is below:

• Shop space build-out: $20,000
• Equipment, supplies, and materials: $10,000
• Three months of overhead expenses (payroll, rent, utilities): $150,000
• Marketing costs: $10,000
• Working capital: $10,000

The following graph outlines the financial projections for the Frostee Delights Shop.

Shop Overview

Who is frostee delights shop.

Frostee Delights Shop is a newly established, full-service ice cream shop in Nashville, Tennessee. Frostee Delights Shop will be the most reliable, cost-effective, and delicious choice for everyone in Nashville and the surrounding communities. Frostee Delights Shop will provide a comprehensive menu of ice cream and frozen dessert products for all individuals, families and parties to utilize. Their full-service approach includes a comprehensive menu of ice cream flavors, specialty frozen desserts and ice cream cakes.

  Frostee Ice Cream Shop will offer a wide, delicious array of excellent ice cream treats, prepared with quality ingredients and expert precision. The team of “ice cream professionals” at the ice cream shop are highly-qualified and experienced in ice cream making and frozen dessert preparation. Frostee Delights Shop removes all headaches and issues of the hunt for excellent ice cream and frozen desserts and ensures all customer needs and desires for ice cream are deliciously met while delivering the best customer service.

Frostee Delights Shop History

The Frostee Delights Shop is owned and operated by Janice Maynor. She is a graduate of the University of Tennessee where she obtained her bachelor’s degree in business administration. She began working part-time in an ice cream shop while in university and began managing a large, nationally-owned ice cream shop upon graduation. She has been a manager in the shop for over ten years. Customers have appreciated the care and attention Janice consistently offers and have determined to follow her to the new ice cream shop.

Since incorporation, Frostee Delights Shop has achieved the following milestones:

• Registered Frostee Delights Shop, LLC to transact business in the state of Tennessee.
• Has a contract in place for a 10,000 square foot shop at one of the midtown buildings
• Reached out to numerous contacts to include Frostee Delights Shop in their online conversations.
• Began recruiting a staff of two and two office personnel to work at Frostee Delights Shop.

Frostee Delights Shop Services

The following will be the services Frostee Delights Shop will provide:

• Nonfat and lowfat frozen desserts

Industry Analysis

The ice cream shop industry is expected to grow over the next five years to over $90,160 million. The growth will be driven by the increased interest of consumers and the wide variety of flavors and frozen desserts available. Global experimentation with flavors, cones and toppings has increased consumer interest and created repeat consumer business across the spectrum of cities and towns globally.

Costs will likely be reduced as technology and software are introduced to both speed the process of ice cream and frozen dessert preparation, as well as methods to enrich and improve the flavors and consumer offers that ice cream desserts can provide for consumers. In addition, software will be further utilized to process day-to-day operations more quickly and with greater efficiency, thereby reducing costs overall.

Customer Analysis

Demographic profile of target market.

Frostee Delights Shop will target all individuals within the greater Nashville area. They will target families, birthday party groups, and wedding parties. They will also target citywide businesses and government entities that occasionally host large groups. They will target schools with K-12 students, as well as city colleges and universities.

Customer Segmentation

Frostee Delights Shop will primarily target the following customer profiles:

• Individuals seeking upmarket ice cream flavors and frozen desserts
• Individuals seeking specialty ice creams, such as gluten-free and sugar-free options
• Families and those celebrating special events
• Businesses, government entities and corporations
• Area colleges and universities

Competitive Analysis

Direct and indirect competitors.

Frostee Delights Shop will face competition from other companies with similar business profiles. A description of each competitor Shop is below.

Jack’s Ice Cream Shack

In 2000, Jack Howell began his ice cream business by renting a portable trailer that hitched to the back of his personal truck. Inside the trailer, he outfitted ice cream machines with various flavors and he arranged ice cream toppings to suit all tastes. Jack opened his mobile ice cream shack on the University of Tennessee campus and began a successful shack business. He now has seven mobile ice cream “shacks,” which are transported to sporting events, city gatherings, nearby tourist attractions and large parties.

Offering only three basic ice cream flavors; vanilla, chocolate and strawberry, Jack Howell depends on a wide variety of toppings to bring unique experiences to his customers. Cut fresh fruit, chocolate chips, gummy worms, and other fun toppings round out the ice cream flavors and bring repeat customers back to Jack’s shacks. The company recently franchised the model and concept nationally to a wide and receptive number of potential franchisees.

Sweet Libations!

Sweet Libations! is owned and operated by Noel Harding, who began the company in 2020 to serve customers who prefer ice cream and frozen yogurt in beverages of all kinds. The company has seen modest success to date by serving such favorites as Cold Press Ice Cream Coffee and Pineapple Frozen Fruit Punch. Sweet Libations! Is located in a mid-city retail area, where shoppers congregate and walk on a regular basis. Noel Harding managed a retail ice cream shop within the downtown Nashville area for over fifteen years before he opened this specialty beverage company. Customers primarily come from the surrounding retail and commercial companies in the city area.

The Hot & Spicy Delicacy Shop

The Hot & Spicy Delicacy Shop caters to consumers who love to experiment with distinctive flavors within gourmet foods. Although not a direct competitor, the shop pulls consumers from the mid-city area by offering quirky desserts and beverages that are not found in any other locations. For example, consumers can order a tasting menu of “Everything Chilies,” which contains glasses of chili pepper ice cream, chili pepper pie and chili pepper pressed juice. This quirky concept is appealing to tourists and others who enjoy distinctive flavors, but not all consumers will choose the experience. Many ice cream choices can be found nowhere else, which appeals to the discriminating consumer looking for an unusual experience. Tami Ray and Tommy Sanger have owned and operated this shop for almost twenty years.

Competitive Advantage

Frostee Delights Shop will be able to offer the following advantages over their competition:

Marketing Plan

Brand & value proposition.

Frostee Delights Shop will offer the unique value proposition to its clientele:

• Highly-qualified team of skilled employees provides a customized ice cream or frozen treat cone for each individual
• Unbeatable pricing for clients; they will offer the lowest pricing in the city.

Promotions Strategy

The promotions strategy for Frostee Delights Shop is as follows:

Word of Mouth/Referrals

Frostee Delights Shop has built up an extensive list of contacts over the years by providing exceptional service and expertise to former customers. The contacts and clients will follow the new startup by visiting, posting the visits online and talking about the shop to help spread the word of Frostee Delights Shop.

Professional Associations and Networking

Trade associations and networking in local and regional groups will be an immediate plan within the Frostee Delights team. Offers to get involved with charitable efforts or citywide events will be made, as each event and group may be potential customers and future business. Special discounts will be offered during the first 90 days of business.

Print Advertising

Two weeks before launch, all residents of Nashville will receive a special invitation to the launch of the Frostee Delights Shop, along with a gift card good for a free cone. In addition, the shop employees will visit companies and area businesses with free ice cream cones for employees to encourage new customers and business in the months ahead.

Website/SEO Marketing

Frostee Delights Shop will fully utilize their website. The website will be well organized, informative, and list all the products that Frostee Delights Shop provides. Daily specials will be included. The website will also list their contact information and list their availability for large-order deliveries. The website will engage in SEO marketing tactics so that anytime someone types in the Google or Bing search engine “Ice Cream Shop ” or “Ice Cream near me,” the Frostee Delights Shop will be listed at the top of the search results.

The pricing of the Frostee Delights Shop will be moderate and on par with competitors so customers feel they receive excellent value when purchasing their services.

Operations Plan

The following will be the operations plan for Frostee Delights Shop. Operation Functions:

• Janice Maynor will be the owner and President of the Shop. She will oversee all staff and manage client relations. She has spent the past year recruiting the following staff:
• Debbie Perkins, as the Shop Assistant will manage the ordering, stocking and inventory of products and supplies for the shop.
• Beth Saylar, the new marketing manager, will provide all marketing for the Frostee Delights Shop, including digital and hard copy promotions.

Milestones:

Frostee Delights Shop will have the following milestones completed in the next six months.

• 5/1/202X – Finalize contract to lease shop space
• 5/15/202X – Finalize personnel and staff employment contracts for the Frostee Delights Shop
• 6/1/202X – Finalize plans for Frostee Delights Shop customers
• 6/15/202X – Begin networking at industry events
• 6/22/202X – Begin moving into Frostee Delights Shop
• 7/1/202X – Frostee Delights Shop opens its doors for business

Frostee Delights will be owned and operated by Janice Maynor. Janice Maynor is a graduate of the University of Tennessee where she obtained her bachelor’s degree in business administration. She began working part-time in an ice cream shop while in university and began managing a large nationally-owned ice cream shop upon graduation. She has been a manager for over ten years.

Donna LaCree is a graduate of Pine Community College, where she earned her Associate of Arts degree in business administration. She has worked with Janice Maynor as an assistant in the ice cream shop for over six years and will take on the role of operations manager in the startup company.

Financial Plan

Key revenue & costs.

The revenue drivers for Frostee Delights Shop are the fees they will charge to XXX for their services.

The cost drivers will be the overhead costs required in order to staff Frostee Delights Shop. The expenses will be the payroll cost, rent, utilities, office supplies, and marketing materials.

Funding Requirements and Use of Funds

Frostee Delights Shop is seeking $200,000 in debt financing to launch its XX. The funding will be dedicated toward securing the office space and purchasing office equipment and supplies. Funding will also be dedicated toward three months of overhead costs to include payroll of the staff, rent, and marketing costs for the print ads and association memberships. The breakout of the funding is below:

Key Assumptions

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

• Number of Customers Per Month: 575
• Average Revenue per Month: $29,250
• Office Lease per Year: $100,000

Financial Projections

Income statement, balance sheet, cash flow statement, ice cream shop business plan faqs, what is an ice cream shop business plan.

An ice cream shop business plan is a plan to start and/or grow your ice cream shop business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections. You can easily complete your Ice Cream Shop business plan using our Ice Cream Shop Business Plan Template here .

What are the Main Types of Ice Cream Shop Businesses?

There are a number of different kinds of ice cream shop businesses, some examples include: Self serve ice cream shop, ice cream truck, and gourmet ice cream shop.

How Do You Get Funding for Your Ice Cream Shop Business Plan?

Ice Cream Shop businesses are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.

What are the Steps To Start an Ice Cream Shop Business?

Starting an ice cream shop business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster. 1. Develop An Ice Cream Shop Business Plan - The first step in starting a business is to create a detailed ice cream shop business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast. 2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your ice cream shop business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your ice cream shop business is in compliance with local laws. 3. Register Your Ice Cream Shop Business - Once you have chosen a legal structure, the next step is to register your ice cream shop business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 4. Identify Financing Options - It’s likely that you’ll need some capital to start your ice cream shop business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 7. Acquire Necessary Ice Cream Shop Equipment & Supplies - In order to start your ice cream shop business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your ice cream shop business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising.

Learn more about how to start a successful ice cream shop business:

• How to Start an Ice Cream Shop

How to Write an Ice Cream Shop Business Plan

Want to open an ice cream shop?

It’s never been a better time to open an ice cream business. Now more than ever, customers seek small indulgences and find them in ice cream or yogurt shops.

You’ll find ice cream and frozen yogurt shops everywhere, satisfying local communities from small towns to big cities. In addition, the benefits of starting an ice cream shop are numerous.

Whether you want to start an ice cream shop, ice cream truck, or frozen yogurt shop, you’re going to need a plan.

In today’s post, we will talk about the importance of writing your ice cream shop business plan and how to get started.

Recommended Reading: Low-Cost Ice Cream Business Ideas

Why Do You Need an Ice Cream Business Plan?

An ice cream shop business plan will help you organize your thoughts into one cohesive plan. Your ice cream shop business plan will help to ensure that you cover all your bases. From your ice cream business concept to your budget to your financial forecasts, you will want to make sure everything is legit before moving forward.

Your ice cream shop business plan is created for a specific audience:

• You (the business owner)
• Potential bankers and investors
• Property managers

Potential investors want to see a thorough business plan before they invest any money into it. They want to know whether lending you money is a prudent or intelligent choice. A well-researched business plan shows your potential investors that you are a serious business person. A well-thought-out business plan shows what it will take to generate profits and have ultimate success.

Property managers that you will lease your property from will want to see a well-written business plan.

After all, they want to know what type of business will be working on their property. Additionally, they want to feel confident that your business will be successful.

I believe that the more you plan and research any business, the more money you will save at the end of the day. Writing an ice cream shop business plan is no different. I believe it will save you time, money, and lots of hassle.

So, let’s get to it!

There’s no determined length of a business plan. What is more important is that all of the essential factors are covered in your project. Depending on your specific circumstances, you may want to add or subtract from the following items typically found in a business plan.

A typical business plan will cover the following topics in detail:

Executive Summary

The business description, products & services, ownership and management, the target market, your objectives, business to date, startups budget, operational budget, sales forecast.

• Break-Even Analysis

Market & Competition

• Ongoing Analysis

An ice cream shop business plan is often followed by an action plan that details the milestones of opening your business. An action plan tells you what steps have to be taken and by when so that you can smoothly move forward. Your ice cream shop action plan will give you a push when you need it.

Recommended Reading: How Much Does A Small Ice Cream Shop Cost?

Contents for an Ice Cream Shop Business Plan

This will summarize your overall ice cream plan. While this section usually comes first, I recommend writing it last as you will have a better idea of your comprehensive plan after you finish writing it.

Make this section fun, exciting, and full of the ice cream flavors you wish to share with the world!

This summary can be used as your “elevator pitch” and help you describe your business within 30 seconds or less. Let your summary be a powerful introduction to your ice cream business.

First impressions count. In this section, you will introduce your ice cream shop business to your readers.

In detail, describe your ice cream business concept and what pain point you are trying to soothe in your customers. Additionally, give a little background of how your business idea came to be and why your business should exist.

Investors and property managers will see whether the business concept or business model is the right fit for them.

Mmmmmm…the incredible, sweet taste of cold ice cream.

Make the reader feel just as good as tasting your coconut vanilla ice cream.

Yes, you are selling ice cream, but use this section for diving into all of your products and services in detail.

For example, will you sell a particular line of ice cream that you make yourself? Will you offer vegan or organic ice cream or frozen yogurt or adding unique toppings? Will you sell other foods, desserts or provide espresso-based drinks to your customers?

You want to fully describe what type of experience your customers will have when buying your product and spending time at your shop.

In this section, you will want to talk a little bit about yourself and your team. What experience, education, or assets do you bring to the business? How will you leverage your expertise to create the best ice cream shop in your city?

In addition, you could talk about the team you are bringing on board. For example, you may discuss bringing in a manager that has worked at several other ice cream shops.

Investors will be looking at this section to make sure that you are developing a team around you that will increase the probability of your success. You want to display confidence – in yourself and in the team you are bringing on board.

Who will be enjoying your ice cream?

Utilize this section of your business plan to tell the reader who you are trying to reach. Your target market is key to your success, and you must understand everything about them.

Specifically:

Who are your customers?

Why would they be interested in visiting your ice cream shop?

What are some key demographics about them?

This section will require some research on your part. For example, you might need to visit other neighboring businesses, walk the neighborhood, get existing data that can help you understand who they are and what will motivate them to visit your ice cream shop.

Serving strawberry and vanilla ice cream is a part of your business – but what is the ultimate objective?

What are your business goals? What is the added value that your ice cream shop creates in the neighborhood? Can you list everything from providing a safe place for neighborhood kids to enjoy ice cream to expanding to three other locations within three years?

Both your investors and your property managers will be interested in knowing your objectives – your motivations – for starting your ice cream business.

You are starting an ice shop, but where are you ultimately taking your business? Describe your vision and your mission in a way that generates excitement for your readers.

If you have already started making progress towards setting up your business, you will mention it here. Remember, this section is often read by investors or property owners to see how far along you are in your planning.

For example, if you are in the process of buying an ice cream truck or have already developed your logo, you could mention it here. This part will change often every time you update your business plan and move forward with opening your business.

Your investors will be paying particular attention to this section – and you should too. After all, we’re talking about money.

You will want to have a well-thought-out startup budget that details the money you need to start and how much money you will need to borrow.

This section should back up your reasoning for seeking a business loan, investment from a private investor, or borrowing from family and friends. In essence, you want to describe your funding mix, the sources and the amount of money coming in, as well as the obligations coming from it.

Your operation budget is different from your startup budget. Your operational budget is the money required for you to operate. This will include everything from your monthly rent, utilities, insurance, labor costs, and inventory.

How much money do will you make as an ice cream shop owner? This section will detail your estimated sales forecasts.

Since you predict your sales numbers, you can only imagine your investors and property owners’ interest in this section. This section will also be good for you to understand just how much money you can make opening an ice cream business. This section may include estimated sales, anticipated costs, and your break-even point analysis.

You want to understand your target market as a whole. This would include understanding your competition. If you live in a thriving community, the chances are you will have some competition – either directly or indirectly. Competition isn’t necessarily bad. If your city has the numbers to sustain two or more ice cream businesses, you will want to focus on your strengths. You want to list your strengths and how you will position yourself to best deal with your anticipated competition. You might want to also present a SWOT analysis of your ice cream business here.

You have to develop a plan to tell people about your ice cream! This section will detail your marketing strategy and how you plan to reach and connect with your customers.

It could detail actional steps you’ll be taking – from building your brand, developing your logo, creating a website to other necessary steps:

• Local Advertising
• Creating Signs
• Social Media
• POS Marketing
• Sending Mailers
• Email marketing

Every business plan has a section in the back where they can place pictures, drawings, sketches. If you have mock-ups of your logo or the layout of your ice cream business, you will also want to add them here too.

How to Write an Ice Cream Business Plan

Is an ice cream shop profitable.

Yes! Nearly every person on the planet loves ice cream. People love ice cream, and they are interested in buying it. It can be profitable if you go after the right target market with the right concept and product. Ultimately your ice cream profits will depend on the number of sales you encounter each day.

How to Sell Ice Cream on the Street

How Do You Start Your Own Ice Cream Business?

Opening an Ice Cream Shop: Essential Staffing Requirements to Consider

Initial Startup Costs for Opening an Ice Cream Shop

Start an Ice Cream Shop LLC Business

Set up Your Ice Cream Shop Business Structure

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How to write a business plan for your ice cream shop.

Starting an ice cream shop is a great idea because it offers a high potential for profitability and it is a product that is in demand year-round.

Additionally, it is relatively low-cost to start and maintain.

But, before launching anything, make sure you have a business plan in place.

A business plan is an essential tool for any new venture, as it helps to define the goals and objectives of the project as well as identify potential risks and solutions. Writing a business plan before starting a new project will help ensure that all aspects of the project are properly thought through and planned for.

In short, a thorough business plan will help make sure your ice cream shop is profitable .

What are the essential parts of a business plan for an ice cream shop? What components should be part of the structure? Which financial figures should be part of the analysis? What's the most efficient way to write a business plan?

This article will provide answers to all these questions!

One last thing, you don't have to start your business plan from scratch.

You can download our business plan for an ice cream shop and adapt it to your project.

Designing a business plan for an ice cream shop

Is it worth considering a business plan for your ice cream shop.

Yes, you should consider making a business plan for your ice cream shop.

Formulating a comprehensive business plan will allow to:

• learn about the ice cream shop market
• understand the industry's cutting-edge developments
• identify what makes an ice cream shop viable
• understand the popular ice cream flavors, toppings, and serving preferences of customers
• come up with a great value proposition for your frozen dessert parlor
• review competitor customer satisfaction
• find competitive advantages for your ice cream shop
• find a business model that maximizes revenue and minimizes costs
• design and implement a comprehensive and strategic action plan for continuous growth
• identify and manage risks specific to an ice cream shop, including food safety, ingredient sourcing, and customer preferences

Our team has created a business plan for an ice cream shop that is designed to make it easier for you to achieve all the elements listed.

How to organize a business plan for an ice cream shop?

Your business plan incorporates various metrics and valuable data. It must be arranged in a manner that is easy to read and understand.

When we designed our business plan for an ice cream shop , we took care to arrange it appropriately.

These are the 5 sections (Opportunity, Project, Market Research, Strategy and Finances).

1. Market Opportunity

The section number one is called "Market Opportunity".

This section presents a comprehensive report on the ice cream shop, including key data and metrics to guide your decision-making process in the frozen dessert industry.

We constantly update all the data there.

2. Project Presentation

In the "Project" section, you can outline your ice cream shop, describing the range of ice cream flavors and treats you offer, unique creations, locally sourced ingredients, kid-friendly ambiance, and the unique value proposition that brings joy and indulgence to customers through delightful ice cream experiences.

Also include a short description about yourself at the end of this section.

Explain your passion for creating delightful frozen treats, your knowledge of different ice cream flavors and recipes, and how you plan to create a joyful and indulgent ice cream shop experience for customers. Highlight your commitment to using quality ingredients, your ability to offer a wide variety of flavors and toppings, and your dedication to providing exceptional customer service that leaves customers craving your irresistible ice cream creations.

We've already prepared some wording in our business plan. Modify it as necessary to fit your concept.

3. Market Research

Then, there is the "Market Research" section.

This section describes the target audience for your ice cream shop.

It includes a comprehensive analysis of competitors in the ice cream industry and emphasizes your shop's unique ice cream flavors and competitive advantages.

A tailored SWOT analysis is provided as well.

4. Strategy

The "Strategy" section presents a comprehensive 3-year action plan, outlining the initiatives and actions required to make your ice cream shop a highly profitable venture.

Furthermore, there is a marketing strategy for an ice cream shop, a way to manage risks, and a completed Business Model Canvas included in this section.

5. Finances

Ultimately, the "Finances" section serves as a platform to present the financial aspects and projections of your project.

How to write the Executive Summary for an ice cream shop?

The Executive Summary is like a quick overview of the business plan of your ice cream shop.

Don't exceed 2 pages; stick to the most essential information.

This document aims to capture the reader's attention and make them interested in your business plan.

In the Executive Summary of your ice cream shop, answer these questions: what flavors and products does your ice cream shop offer? who is your target audience? what other ice cream shops are in the area? how do you differentiate yourself from them? how much funding do you need?

How to do the market analysis for an ice cream shop?

Analyzing the market for your ice cream shop allows you to gain insights into factors such as customer preferences for frozen treats, competition from other ice cream shops, and emerging trends in the dessert industry.

By conducting a thorough market study, an ice cream shop can understand consumer tastes, offer a variety of delicious flavors, optimize pricing strategies, and execute targeted marketing campaigns, ultimately leading to a loyal customer following, increased sales, and a prominent presence in the local ice cream industry.

Here's what we've included in the "Market Research" section of our business plan for an ice cream shop :

• market trends and data about ice cream shops, including ice cream flavor popularity, seasonal variations, and the growth of artisanal ice cream
• a list of potential customer segments for an ice cream shop
• the competitive research
• the competitive advantages to build for an ice cream shop

The key points of the business plan for an ice cream shop

What's the business model of an ice cream shop, business model of an ice cream shop.

An ice cream shop's model centers around producing and selling ice cream and related frozen desserts. Revenue is generated through product sales, including scoops, cones, tubs, and potentially offering specialty sundaes, milkshakes, or catering services.

The business model focuses on offering a variety of flavors, using quality ingredients, creating a visually appealing and welcoming shop ambiance, effective branding and marketing, and building a loyal customer base through exceptional taste and customer service.

Success depends on flavor innovation, attractive presentation, strategic location, effective marketing to target customers, and providing a delightful and memorable ice cream experience for customers.

Business model ≠ Business plan

It's important not to mistake "business plan" for "business model."

A business model is like a structure that explains how a company makes money and provides value.

In a business plan, you utilize the Business Model Canvas as a simplified approach to explain the core components of your business model.

Rest assured, there is a Business Model Canvas (already completed) in our business plan for an ice cream shop .

How do you identify the market segments of an ice cream shop?

Market segmentation for your ice cream shop involves dividing your potential customers into different groups based on their ice cream preferences, flavors, and demographics.

These categories may include factors such as traditional flavors, unique and artisanal flavors, vegan options, or customers seeking specific ice cream experiences or dietary options.

By segmenting your market, you can offer specialized ice cream flavors and options that cater to each segment's specific requirements. For example, you might focus on traditional flavors and provide classic ice cream choices such as chocolate, vanilla, or strawberry, offer unique and artisanal flavors that are crafted in-house with innovative combinations and ingredients, specialize in vegan options and provide dairy-free and plant-based ice creams, or focus on specific ice cream experiences or dietary options such as sundaes, milkshakes, or gluten-free options to accommodate customers with specific preferences or dietary restrictions.

Market segmentation allows you to effectively target your marketing efforts, communicate the deliciousness and quality of your ice cream offerings, and provide a delightful and indulgent ice cream experience that meets the unique needs and preferences of each customer segment.

In the business plan for an ice cream shop , you will get a detailed market segmentation, helping you understand your target audiences and their needs.

How to conduct a competitor analysis for an ice cream shop?

Without surprise, you won't be the only ice cream shop in your area. There will be other establishments offering delicious and unique ice cream flavors to customers.

Include a comprehensive assessment of your competitors' characteristics, strengths, and weaknesses in your business plan.

Take note of their weaknesses (such as limited flavor variety, inconsistent ice cream quality, or poor customer service).

Why is it important to address these concerns? Because these weaknesses can impact the customer experience at ice cream shops.

By focusing on these areas, you can offer a variety of delicious and high-quality ice cream flavors, provide a welcoming and cheerful ice cream shop ambiance, and deliver friendly and attentive customer service, positioning your ice cream shop as a go-to destination for sweet and joyful treats.

It's what we call competitive advantages—invest in them to make your business unique.

Here are some examples of competitive advantages for an ice cream man: delicious and refreshing ice cream treats, mobile and convenient service, joyful customer experiences.

How to draft a SWOT analysis for an ice cream man?

A SWOT analysis can help identify potential opportunities and threats in order to make informed decisions about starting an ice cream shop.

As you can guess, there is indeed a completed and editable SWOT matrix in our business plan for an ice cream shop

The strengths for an ice cream shop

When we mention the "S" in SWOT, we mean Strengths, which are the project's internal advantages or unique selling points.

For an ice cream shop, examples of strengths could include excellent customer service, a wide variety of flavors, a convenient location, and high-quality ingredients.

The weaknesses for an ice cream shop

The letter "W" denotes Weaknesses, which are the areas or aspects of the project that require modification.

For an ice cream shop, potential weaknesses could include lack of capital, limited storage space, seasonality of customers, and lack of online presence.

The opportunities for an ice cream shop

The letter "O" in SWOT signifies Opportunities, highlighting the favorable conditions or chances for the project's progress.

In the case of an ice cream shop, potential opportunities could include catering for special events, offering delivery services, partnering with local businesses, and creating loyalty programs.

The threats for an ice cream shop

T represents Threats in SWOT, referring to the external factors or circumstances that can pose risks or challenges to the project's objectives.

How to create a comprehensive marketing strategy for an ice cream man?

Including a marketing strategy in your business plan is vital for attracting customers and driving business growth.

An ice cream man can attract customers of all ages by implementing a well-executed marketing strategy that showcases the ice cream man's variety of delicious ice cream flavors, friendly service, and presence in popular community events or locations.

Ice cream enthusiasts won't visit your ice cream shop without proper promotion; emphasizing the delicious flavors, high-quality ingredients, and welcoming atmosphere is necessary.

Are you utilizing marketing tactics to promote your ice cream man services? Consider offering fun and engaging ice cream truck experiences, attending community events or parties for ice cream catering opportunities, and utilizing social media platforms to engage with families and share updates about your ice cream offerings.

No need to worry if you don't have any knowledge about marketing and communication.

How to build financial projections for an ice cream man?

A successful business plan requires comprehensive financial data in order to accurately forecast future performance.

When creating your business plan, you must include anticipated revenue figures for your ice cream shop.

It's important to include revenue projections in your business plan that potential investors can trust because they are built on realistic and strong assumptions.

Our financial plan for an ice cream shop is easy to use and includes built-in checks to help you identify and correct any assumptions, ensuring you create reliable projections with confidence.

Without a doubt, you will be required to draft a provisional budget for your ice cream shop. Make sure to include every expense (by the way, they are all listed in the financial plan we've made).

The break-even analysis plays a crucial role in the financial plan, as it helps determine whether your ice cream shop will generate profits or not.

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Ice Cream Shop Business Plan Template​

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To ensure your ice cream shop business success in this highly competitive market, you need a properly structured ice cream business plan. With over 12 years of experience, we have helped over 5,000 entrepreneurs create business plans to start and grow their ice cream shop businesses. If this is your first time writing a business plan, we’ll walk you through these sections and give you some key things to consider.

Things to Know Before Writing an Ice Cream Shop Business Plan

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Ice Cream Store operators offer customers a range of frozen desserts, such as ice cream, gelato, and sorbet, as well as a range of toppings, such as crushed candy or syrups.

The revenue of ice cream store operators is expected to grow over the next 3 years.

Consumers are predicted to continue choosing healthier dessert options over ice cream and gelato over the 3 years to 2025, as per capita disposable income is expected to increase by 2.5%.

Additionally, industry operators will offer healthier options, leading consumers to spend more at industry establishments. Industry revenue is expected to grow an annualized 1.4% during the period to reach $5.4 billion.

This industry’s major products and services include

• frozen desserts
• Ice cream sold over the counter
• Iced beverages served at a counter
• Ice cream and beverages are served at a drive-through
• Ice cream and beverages served at walk-up windows, through delivery and others

Despite the challenges of the ice cream industry, We have identified five factors that can help you boost profitability, efficiency, and ultimately success.

Premium goods and services: Operators who sell premium and specialty ice cream often earn higher profits.

Supplies of key inputs: Ice cream does not have a long shelf life, and ice cream kept in a freezer for too long burns, so a steady supply is essential to maintain quality.

Access to the appropriate land/property: Some models of service, such as walk-up windows and drive-through windows, require specific types of properties.

Effective cost controls: It is critical for industry operators to keep input costs low if they wish to achieve higher profit margins. 

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The primary goal of this ice cream shop business plan is to outline the parameters under which the principals will continue to build, develop, and operate an ice cream shop in a prominent location.

A solid, comprehensive plan will serve as a road map for the next three to five years of the ice cream shop business. Any bank or investor you approach will require an ice cream shop business plan, so putting one together will be critical to securing funding.

In short, writing a business plan can help you succeed if you’re thinking of starting an ice cream shop business or pitching to investors or venture capitalists.

You can stay current with market trends by developing an ice cream shop business plan. In addition, it lets you track results over time, test lead generation strategies, and develop new marketing approaches.

Ice cream shop owners who have a business plan grow 30% faster than those who don’t, and 71% of fast-growing businesses have a business plan.

The following is what a good ice cream shop business plan will show you:

• Where you are right now
• What you want to achieve
• How will you get there
• How will you measure your success
• Where and when to make corrections

An ice cream shop business plan is a living document that should be updated annually as your company grows and changes.

The main sources of funding for an ice cream shop business are personal savings, credit cards, microloan program, merchant cash advances and bank loans. When it comes to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay the loan and interest.

To gain this confidence, the loan officer will not only look at your financials but they will also demand a professional business plan. A well-developed business plan will ensure that they are confident that you can successfully run a business.

Looking to Build Business Credit for Your Ice Cream Shop?

Build your business credit quickly with an easy approval net 30 account from Wise Business Plans. Or check out the top 10 net 30 vendors to find the best one for you to help build your business credit .

To write an ice cream shop business plan, you don’t need to be an expert. Our step-by-step guide will show you how to write an ice cream shop business plan, or you can just download our proven  sample business plans  to get a better idea.

Download our Ice Cream Shop business plan in PDF and Word here.

The executive summary is the most important part of the document since it outlines the whole business plan. Despite the fact that it appears first in the plan, write the executive summary last so you may condense key concepts from the other nine parts.

It’s a part that catches the investor’s eye and provides key information about your company’s overview and upcoming short- and long-term goals.

Tell them what kind of ice cream shop business you have and what stage you’re in; for example, are you a startup, do you have an ice cream shop company that you want to expand, or do you have a lot of ice cream shop businesses?

Finally, an executive summary should provide investors with a preview of what they may expect from the rest of your document.

• Provide a high-level overview of the ice cream shop industry
• The name, location, and mission of your ice cream shop company
• A description of your ice cream shop business, including management, advisors, and a brief history
• Discuss the type of ice cream shop business you are operating, Give an overview of your target customers, and how your company differs from competitors in the industry
• Create a marketing plan that describes your company’s marketing strategies, sales, and partnership plans.
• And give an overview of your financial plan

Check out these executive summary examples to help you write a perfect one for your ice cream shop business plan.

Free: Executive Summary Examples

An executive summary is the most important part of your business plan, and it need not be challenging to write. This is why we have put together some awesome free Executive Summary examples for you.

The company analysis follows the executive summary as the second section of an ice cream shop business plan. Your company overview will be short and clear, similar to the executive summary.

Even if they just have a few minutes, your reader has to understand what your company does and who your customers are.

The following sections will be included in your business plan’s Company Analysis:

• Company summary: Your company analysis will describe the type of ice cream shop business you are running and its future goals. The type of ice cream shop business you might be focused on ( Self serve ice cream shop, Ice cream truck and Gourmet ice cream shop etc)
• Company history: When and why did you start your ice cream shop business?
• What milestones have you achieved so far? Your milestones could include sales goals achieved, new store openings, etc.
• Legal structure and ownership: Do you have S-Corp status? Is it an LLC ? A sole proprietorship ? Describe your legal structure.
• Mission statement: An overview of your ice cream shop’s guiding principles. Learn how to write a perfect mission statement

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You need to include an overview of the ice cream shop business in the industry analysis you performed before sitting down to write your ice cream shop business plan.

While this research may appear to be unnecessary, it helps you to build strategies that maximize business opportunities while lowering or avoiding the identified risk.

Furthermore, market research can improve your strategy, especially if it identifies market trends. As an example, If there’s a trend toward ice cream flavor combo, it’s a good idea to make sure your plan includes plenty of ice cream flavor combos.

The third purpose for conducting market research is to demonstrate to readers that you are an industry expert.

Industry analysis can be presented as a 8-step process when written as part of a company’s business plan.

• Give a quick overview of the ice cream shop industry. Define the ice cream shop business in terms of size (in dollars), historical background, service region, and products.
• Examine previous trends and growth patterns in the ice cream shop industry.
• Identify the market’s major competitors.
• Age, gender, and general lifestyle of the targeted market
• Determine the factors that have an impact on the ice cream shop industry. These might include government regulatory rules and other businesses’ competitive activities.
• Using research data, the industry forecast expected growth over the next five to ten years. Predictions should be made for both the long and short term.
• Describe how your ice cream shop business intends to position itself in the industry. Concentrate on how your ice cream shop can benefit from opportunities highlighted in the industry.

The first condition for an ice cream shop business is to identify its target customers clearly. Customers can be categorized into the following segments: Students, Children, Parents, Restaurateurs, Teenagers, Families, 

The customer analysis section is an important part of any ice cream shop business plan since it evaluates the consumer segments that your company serves. It identifies target customers, determines what those customers want, and then explains how the products will meet those requirements.

Customer analysis may be divided into two parts: Psychosocial profiles and Demographic profiles .

With regards to demographics, include information about: the ages, genders, locations, and income levels of your customers. When targeting businesses, describe what kind of business, size, and location your target customers are.

The psychological profiles of your target clients reveal their wants and needs. The better you understand and identify these demands, the better your chances of attracting and retaining customers will be.

Free: Business Plan Examples

Do you need help creating a business plan? Check out these six free, proven business plan examples from different industries to help you write your own.

Who are the main competitors in your target market, and what makes them your main competition? How will you beat them? Use competitor analysis to:

• Identify the strength and weakness of your ice cream shop business competitors.
• Search for opportunities to distinguish your ice cream shop company from competitors.

The first step is to determine who your direct and indirect competitors are.

The direct competitors consists of other ice cream shop businesses. These are alternatives to direct competitors that customers have.

Customers have other options for purchasing from indirect competitors than direct competitors. Grocery stores, convenience stores, and ice cream vending machines or kiosks are examples of this. You must mention such competition to demonstrate that you recognize that not everyone who wants ice cream will go to an ice cream shop.

When it comes to direct competition, you should describe the other ice cream shop businesses you compete with. It is most likely that your direct competitors will be ice cream shops located nearby.

Once you’ve identified the competition, concentrate on the direct, head-to-head competitors, since they are the most threatening to your ice cream shop business— but keep an eye on the indirect competition as well, just in case.

Provide an overview of each direct competitor’s business and detail their strengths and weaknesses.

You will be able to position yourself competitively in the market if you perform proper competition research. Perform a SWOT Analysis to learn your competitors’ strengths, weaknesses, and competitive advantages in the following areas:

• Prices – Are they offer cheaper ice cream products or more costly than you and other competitors, what value do buyers get for that price?
• Quality – Are they offer better quality ice creams, the perceived worth in the eyes of the customers
• Customer service – How they respond to their consumers, whether they treat them poorly or well, and the degrees of satisfaction customers show
• Reputation — The sum of everything mentioned above: their credibility, how loved the brand is, and the loyalty of their customers

The final section of your competitive analysis should include a list of your areas of competitive advantage. for example: Are you going to offer premium ice creams? Will you offer unique ice cream products that your competitors don’t offer? Will you offer better pricing or will you offer greater customer support?

Consider how you will outperform your competitors and include them in this portion of your ice cream shop business plan.

Free: SWOT Analysis Examples

Take advantage of our free SWOT analysis examples. Make your business future-proof by identifying your strengths, weaknesses, opportunities, and threats using this free SWOT Analysis Template.

Creating a marketing plan for an ice cream shop business involves identifying the target demographic and finding ice cream products that suit their preferences.

As part of your marketing plan for an ice cream company, you should include:

Pricing and Product Strategy

Your ice cream shop business must offer ice cream’s flavor that are different from those of your competitors, better in quality and taste and affordable in price. Research what your competitors offer and how they price their ice creams products. Unique and quality products identifies your ice cream shop business as the place to go for unique ice cream products and differentiates it from others.

Placing and Promotions

Place refers to where you have your ice cream shop. Highlight how the location will affect your success. Where is your ice cream shop located, for instance, in a busy retail district, shopping plaza, mall, etc? Consider how your location might generate a steady stream of customers

Promoting your ice cream shop business is the final part of your marketing plan. In this step, you document how you will drive customers to purchase your ice cream shop business business. A few marketing methods you could consider are:

• Adding extra appeal to your ice cream shop’s storefront to attract passing customers
• Marketing on social media
• Advertise in local papers, magazines, and on the web
• Placing banner ads at local venues

You should also think about your ice cream’s Unique Selling Proposition (USP), which should explain why clients should choose you over other ice cream businesses. Ensure that your USP is reflected in your marketing.

Recommended Resources: Are you writing an ice cream shop business plan yourself? this guide on how to write a marketing plan in a business plan can help you in creating a successful business plan.

While the previous sections of your ice cream shop business plan described your goals, your operations plan discusses how you will achieve them.

An operational plan in business plan is helpful for investors, but it’s also helpful for you and employees because it pushes you to think about tactics and deadlines.

Your operations plan should be divided into two individual parts, as seen below.

Everyday short-term processes include all aspects of running your ice cream shop, such as making ice cream, serving customers, and maintaining equipment.

Long-term goals are milestones you hope to reach. It may be the date when you expect to serve your 1000th customer or when you hope to reach $X in sales. Another example would be when you expect to hire your Xth employee or start a new location or service.

A strong management team is necessary to demonstrate your ice cream shop’s ability to succeed as a business. Highlight the backgrounds of your key players, emphasizing the skills and experiences that demonstrate their ability to grow a business.

You and/or your team members should ideally have prior experience working in an ice cream shop. If so, emphasize your knowledge and experience. However, you should emphasize any experience that you believe will help your ice cream shop business succeed.

Consider forming an advisory board if your team is lacking. An advisory board would consist of 2 to 8 people who would act as mentors to your company. They would assist in answering questions and providing strategic direction. If necessary, seek out advisory board members with experience running ice cream shop and/or retail and small businesses. 

Suggested Resources: This guide on how to write a management team section in a business plan can help you to create a winning ice cream shop business plan.

As part of your financial plan, you should present a 5-year financial statement broken down monthly or quarterly for the first year, and then annually. Financial statements include your income statement, balance sheet, and cash flow statement.

Income Statement

A profit and loss statement is more commonly called an income statement . It shows your revenue and subtracts your expenses to determine whether you were profitable or not.

As you develop your income statement, you need to develop assumptions. For instance, Will sales grow by 2% or 11% per year? Your choice of assumptions will greatly impact your business’s financial forecasts. Conduct as much research as possible in order to ground your assumptions in reality.

Free: Income Statement Template

Create a financial statement for your business by downloading our free income statement templates.

Balance Sheet

While balance sheets include much information, to simplify them to the key items you need to know about, balance sheets show your assets and liabilities.

The balance sheet shows your ice cream shop business’s net value at a specific point in time. It categorizes all of your company’s financial data into three categories:

• Assets: Tangible goods with the monetary worth that the company owns.
• Liabilities: Debt owing to a company’s creditor.
• Equity: The net difference when the total liabilities are subtracted from the total assets.

The equation that expresses the relationship between these financial data elements is Assets = Liabilities + Equity.

Create a pro forma balance sheet for your ice cream shop business plan that highlights the information in the income statement and cash flow projections. A balance sheet is normally prepared once a year by a company.

Balance sheets indicate your assets and liabilities, and while they contain a lot of information, they are simplified to highlight the most important things you need to know.

For example, spending $100,000 to build out your ice cream shop business will not result in instant revenues. Rather, it is an asset that should help you earn money for many years to come.

Similarly, if a bank write you a check for $60,000, you do not have to pay it back right now. Rather, that is a liability that you will repay over time.

Cash Flow Statement:

Your cash flow statement will help you determine how much money you need to start or grow your ice cream shop business. In developing your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing an ice cream shop business:

• Cost of equipment like blenders, refrigerators, etc.
• Location build-out including design fees, construction, etc.
• Cost of fixtures like tables, chairs, a menu board, etc.
• Cost of ingredients and maintaining an adequate amount of supplies
• Taxes and permits
• Payroll or salaries paid to staff
• Legal expenses
• Business insurance

Pro Tips: If your are a DIY business plan write, this guide on how to write a financial plan in a business plan might be helpful for you.

Free: Balance Sheet Template

Create a financial statement for your business by downloading our free balance sheet templates.

List any additional material you cannot include elsewhere, such as resumes from key employees, licenses, equipment leases, permits, patents, receipts, bank statements, contracts, and personal and business credit histories.

Attach your full financial projections along with any supporting documents that make your plan more compelling in the appendix.

Bonus Tip: Here is a step by step guide on what to include in a business plan appendix

An ice cream shop business plan is a worthwhile investment. As long as you follow the template above, you will become an expert in no time. By following the template, you will understand the ice cream shop business, your competition, and your customers. The plan will help you understand the steps necessary to launch and grow your ice cream shop business.

Wouldn’t it be nice if your business plan could be completed faster and easier?

With wise business plans Business Plan Template , you can finish your ice cream shop business plan in just 6 hours or less with a 30-Day Money-Back Guarantee!

OR, we can create your ice cream shop business plan for you

Since 2010, Wise business plans’ ice cream shop business plan writers has developed business plans for thousands of companies that have experienced tremendous success.

We will show you some real-world business plan examples so you may know how to write your own, especially if you are seeking a bank loan or an outside investment and need to use SBA-approved formatting.

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Ice Cream Shop Business Plan Template [Updated 2024]

Ice Cream Shop Business Plan Template

If you want to start an Ice Cream Shop business or expand your current Ice Cream Shop business, you need a business plan.

The following Ice Cream Shop business plan template gives you the key elements to include in a winning Ice Cream Parlor business plan.

You can download our Business Plan Template (including a full, customizable financial model) to your computer here.

Below are links to each of the key sections of an example ice cream business plan. Once you create your plan, download it to PDF to show banks and investors.

Ice Cream Shop Business Plan Home I. Executive Summary II. Company Overview III. Industry Analysis IV. Customer Analysis V. Competitive Analysis VI. Marketing Plan VII. Operations Plan VIII. Management Team IX. Financial Plan

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Downtown St. Petersburg plan promotes independent business, makes it tougher for chains

Chain businesses that want to set up shop in part of downtown St. Petersburg likely would have to downsize their store, under a new plan that aims to preserve the character of the city.

The Storefront Conservation Corridor plan was created to promote independently owned businesses, maintain pedestrian-friendly streetscapes and promote the conservation of historic assets along Beach Drive and Central Avenue, from the waterfront to 31 st Street.

It sets standards for storefront sizes and includes financial and other incentives to retain independent businesses, which are some of the city’s best assets, Mayor Rick Kriseman said at a community meeting at Bandit Coffee, a Central Avenue coffee shop in the Grand Central District.

“While not outright prohibiting chains, [the plan] certainly makes it a little more difficult for them to come in, and if they do come, it makes sure that they don’t look like they typically look, but instead they look and feel like every other business they are next to and that’s across the street from them,” Kriseman said.

Concerns over chain business in downtown St. Petersburg have been simmering for months, and made headlines when a developer proposed a Dunkin’ Donuts with a drive-thru at 913 1 st Ave. N. The Development Review Commission rejected the drive-thru in March.

The Storefront Conservation Corridor that city officials unveiled Monday has evolved over the past 18 months, based on feedback from the community, officials said.

It establishes a minimum requirement and a maximum width for street-level storefronts. Beach Drive has the highest concentration of larger storefronts, more than 40 feet in width, said Derek Kilborn, manager of urban planning and historic preservation. Storefronts get smaller going west on Central Avenue, he said.

“When someone is modifying the space, or if it’s a redevelopment scenario — for example the vacant lot at Central Avenue and 4th Street —  instead of having one large restaurant like you see at One St. Petersburg, where Oak & Stone takes up a substantial frontage of that building, they’ll be required to have a higher concentration of smaller storefronts, zero to 20 feet in width, and medium storefronts 20 to 40 feet in width,” Kilborn said.

Chain restaurants and retailers typically have larger storefronts, Kriseman said.

“With this plan, if they are going to try to locate in one of these areas, they are going to have to be willing to downsize in order to go in there,” Kriseman said. “If they do that and with the design standards, it won’t feel like their usual business. We’re not banning them, but it makes it a little more challenging for them to come in, and if they do come in they have to be willing to fit our design standards and size standards so it still maintains that character.”

The new plan also includes incentives for independent businesses and building owners and developers.

There’s a $175,000 Independent Corridor Fund in the just-approved city budget that is geared for businesses that want to stay in their current location, but need financial help to do that, said Jessica Eilerman, manager of The Greenhouse and the city’s small business liaison. There is a list of approved uses for the fund, which is in the final stages of development, she said.

There’s also reduced parking space requirements for property developers or building owners who rent to independent businesses, said Liz Abernathy, director of planning and development services.

Current city code requires one parking space for every 500 square feet in a business. The new plan eliminates that requirement for spaces that are 4,000 square feet or smaller, taking into account the expense of tenant separation such as putting doors and walls inside a property, she said.

City officials want to hear what businesses have to say about the corridor plan but don’t want to wait too long. Kriseman said he wants to bring a proposal before the City Council in the next several months.

Ester VenouziouVenouziou

November 6, 2018at9:37 am

While I appreciate the city’s efforts and I agree this plan can help preserve a traditional Main Street look, I don’t think it goes enough to support small locally owned businesses.

A Starbucks, for example, can very easily set up with under-20 or under-40 feet of frontage, and add an awning, to comply with the proposals. And a Starbucks with a smaller footprint and a pretty awning is, still, a Starbucks. It’s not a small independent coffee shop.

In my opinion, the city’s proposal accomplishes one of the reasons we love local (exterior character), but not the others (such as keeping money local, offering unique product selections, helping the”little” guys).

I understand there are other components to the plan,but, in my opinion, all combined it’s still not enough.

— Ester Venouziou, LocalShops1

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