school project manager resume

Education Project Manager Resume Example & Writing Guide

Use this Education Project Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a project manager, you’re the glue that holds together all the moving parts of a complex project. You keep everyone on track, on time, and on budget, while making sure everyone involved is happy with the end result. If you’re passionate about organizing and facilitating great work, this could be the perfect role for you.

Education project managers tend to work in areas like education, training, or human resources. They might oversee the creation of curricula or training programs, or manage processes like recruitment and hiring. They might also be tasked with creating instructional materials like manuals or brochures, or overseeing the distribution of information to students or employees.

Here are some tips and an example to help you write a fantastic education project manager resume that will get you noticed by hiring managers everywhere.

Experienced education project manager with a proven track record of successfully planning, executing, and monitoring complex projects from start to finish. Skilled at building and managing cross-functional teams, developing partnerships, and collaborating with internal and external stakeholders.

• Managed the development of a new online learning platform for teachers and students, including requirements gathering, design, prototyping, testing, and deployment.
• Designed training programs to help educators use the new platform effectively in their classrooms.
• Developed marketing materials such as videos and infographics to promote the project internally and externally.
• Collaborated with cross-functional teams across multiple departments (e.g., product management, engineering) on all aspects of the project from concept through launch.
• Created an internal social media campaign to raise awareness about the project among employees at our headquarters location and worldwide offices using Facebook ads, video production, photography, etc..
• Managed the development of a new online learning platform for K-12 students, resulting in an increase in student engagement by 20%
• Collaborated with education stakeholders to develop and implement innovative strategies that improved student outcomes
• Developed partnerships with local school districts to improve educational practices through research and data analysis
• Spearheaded the implementation of a comprehensive professional development program for teachers and administrators
• Conducted needs assessments on district operations and developed strategic plans based on findings
• Assisted the classroom teacher with lesson planning and preparation.
• Helped create a positive and stimulating learning environment in the classroom.
• Worked with individual students or small groups of students to help them master the material being taught in class.
• Master’s in Education Administration
• Project Management Certification
• Certified School Administrator

Industry Knowledge: Project Management, Gantt Charts, Agile, Waterfall, Team Leadership, Prioritization, Risk Identification and Analysis, Budget Optimization and Analysis Technical Skills: Microsoft Office Suite, Salesforce, Google Apps, Trello, Jira, Pendo Soft Skills: Communication, Leadership, Conflict Resolution, Teamwork, Written and Verbal Communication, Problem Solving

How to Write an Education Project Manager Resume

Here’s how to write an resume of your own.

Write Compelling Bullet Points

When it comes to writing bullet points, the more specific you can be, the better. Rather than saying you “managed education projects,” you could say that you “managed $1M+ education project for international nonprofit, including developing timeline, budget, and staffing requirements, and overseeing implementation of new curriculum in 20 schools across five states.”

The second bullet point is much more detailed and provides a clear picture of what exactly you did and the results of your work.

Identify and Include Relevant Keywords

When you apply for an education project manager role, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs look for certain terms that are commonly used in the education field, like “curriculum development” or “instructional design.” If your resume doesn’t include enough of these keywords, your application might not make it past the initial screening process.

To increase your chances of getting an interview, use this list of common education keywords as a starting point to help you optimize your resume:

• Educational Leadership
• Curriculum Development
• Educational Technology
• Teacher Training
• Lesson Planning
• Staff Development
• Educational Consulting
• Classroom Management
• Instructional Design
• Educational Policy
• Higher Education
• Instructional Design & Development
• Program Development
• Differentiated Instruction
• K-12 Education
• Public Speaking
• Community Outreach
• Nonprofit Organizations
• Program Management
• Project Management
• Team Leadership
• Volunteer Management
• Event Planning
• Fundraising
• Research Project Management
• Education Management

Showcase Your Technical Skills

As an education project manager, you will need to be proficient in a variety of software programs in order to manage your projects effectively. These might include project management software, learning management systems, and educational technology platforms. Additionally, you will need to be familiar with data analysis software, such as Excel, in order to track your project’s progress and outcomes.

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Project Manager Resume [2024] - Example & Full Guide

As a project manager, you’re the be-all and end-all of any project.

So, you’re great at setting goals, strategic planning, creating budgets, leading a team towards a common goal, keeping tabs on everyone and everything… 

Actually, is there anything you can’t do?

Well, if you’re here, chances are your weak point is writing a job-landing project manager resume .

And, yes—it may seem hard to transfer all of your work experience, skills, and professional achievements onto a single piece of paper. With the right guidance, however, it doesn’t have to be!

So, in this article, we will cover everything you need to know about writing an effective project manager resume, including:

Project Manager Resume Example

Step-by-step guide to write your project manager resume, 50 project manager skills to put on your resume.

Like the look of Jennifer’s IT Project Management resume? Create your own modern project management resume in minutes with these easy-to-complete resume templates and get started on your journey to earning the best PMP certification . 

Quite impressive, right?

These are the elements that make this project manager resume an example to follow:

• Reverse-chronological format. This resume format is the most popular around the world and effectively shows off the candidate’s work experience.
• Eye-catching resume summary. The project manager resume example above includes a brief and to-the-point resume summary that highlights the candidate’s skills and area of expertise.
• Contact information. The project manager resume example above includes all the necessary contact details, such as the candidate’s email address, location, phone number, and relevant social media handles.
• Achievement-focused work experience section. In this project manager resume example, the candidate doesn’t simply mention their responsibilities - they also include their work achievements to help them stand out from other candidates.
• Relevant education section. The candidate only includes their key education details, such as their Bachelor’s degree and a field-related minor.
• Use of bullet points. The candidate uses bullet points to organize and present the information which makes this project manager resume example look neat and structured.
• Well-organized skills section. This project manager resume example includes the candidate’s soft and hard skills that are relevant to the IT industry and project management.
• Effective use of additional sections. The candidate takes advantage of the extra space on their project manager resume by including relevant additional sections, such as their industry-related certifications and academic achievements to show off their professional background.

We've also got more resume examples that you might want to check out:

• Program Manager Resume
• Operations Manager Resume
• Business Development Manager Resume
• Human Resource (HR) Resume
• Office Manager Resume

Writing a project manager resume is no different than working on any other project - you definitely need to have a plan and know the exact steps you’re going to take.

Luckily, you don’t need to figure it out yourself!

We’ve covered each step of writing a powerful project manager resume for you, so let’s dive in:

#1. Pick the Right Format for Your Project Manager Resume

The reverse-chronological resume format is by far the best option for your project manager resume. 

As we’ve mentioned above, the reverse-chronological format is the most popular resume format worldwide. It’s also a recruiters’ favorite!

Here’s what it looks like:

This resume format gives the recruiter a clear picture of your professional background and work achievements by putting your project manager's work experience in the foreground.

Now that you’ve chosen a format for your project manager resume, let’s address the resume layout . 

These are the resume layout elements you should pay attention to:

• Font style . Your project manager resume has to be easily readable, so choose a professional font style that looks good on both PDF and paper.  
• Font size. Keep your font size at 11-12 pts for body text and 14-16 pts for section headings, so that your project manager resume is easy-to-read and fits into a single page.
• Bullet points. Whenever possible, use bullet points to present information and make your project manager resume easy-to-scan as well as well-organized.
• Resume length. Recruiters go through hundreds of resumes every day, so it’s best to fit your project manager resume in one page to make sure they actually read it.
• Resume file format. If not asked otherwise, always save your resume as a PDF file so that it looks the same no matter the device or OS the hiring manager uses. 

Use Our Tried & Tested Templates 

As a project manager, you’re great at time management.

So, you probably aren’t too excited about spending hours on pointless tasks… like formatting your project manager resume.

And especially so when you could be focusing on more important things instead, such as perfecting the contents of your project manager resume.

What if we told you there’s a quick and easy shortcut?

Instead of wasting your time on designing your resume, just pick one of our professional resume templates and dive straight into filling in the contents of your project manager resume!

Besides, our resume templates are far more visually appealing than basic text-editor resumes.

Check it out for yourself:

#2. Add Your Contact Information

Now that you’ve dealt with formatting your project manager resume, you can start filling in the contents.

Let’s begin with the basics - simply add your contact information , including:

• Your first name and last name
• Your title 
• Your phone number
• Your email address
• Your location
• Relevant social media handles (optional)

Here’s an example of a contact information section that includes all of the above:

Lauren Anderson

Project Manager

012-345-6789

[email protected]  

Boston, Massachusetts

linkedin.com/in/laurenanderson29

This step is as easy as it looks - you just have to make sure to fill in the contact details correctly.

Otherwise, you may leave a bad impression which can hurt your application. 

After all, no company wants a project manager who’s sloppy and doesn’t pay enough attention to details.

#3. Write an Impactful Project Manager Resume Summary

The next step is writing an impressive project manager resume summary .

Your resume summary is meant to provide a quick overview (2-3 sentences) of your professional background to let the hiring manager see whether you’re a relevant candidate.

So, to make sure the recruiter doesn’t put your project manager resume aside after taking just a glance (and actually reading the whole thing), your resume summary has to be effective.

Here’s what a powerful resume summary includes:

• Your title and years of experience
• Your most relevant skills in project management
• Your top 1-2 professional achievements

And here’s an example of an impactful project manager resume summary:

• Strategic and detail-oriented Project Manager with 7+ years of experience. Outstanding organizational, time management, planning, and problem-solving skills. Met all project deadlines for 5 years straight and increased Company X’s market share by 12% through successful branding projects. 

#4. Make Your Project Manager Work Experience Stand Out

As a project manager, you have tons of work experience , so the next step is to list it effectively.

First things first - let’s get the formatting right.

Here’s how you should format the work experience section in your project manager resume:

• Follow the reverse-chronological order. Start with your most recent (or current) position and go backward in time. 
• Add your job title. This is supposed to give the recruiter a clear idea of the role you had in the previous workplace.
• Include the company's name and location. You can also briefly describe the company if it’s not a well-known name.
• Add the date of employment. To show how long you worked at the company, use the mm/yyyy format.
• Write down your achievements and responsibilities. Stick to 5-6 bullet points for the most recent roles and 2-3 for older jobs.

Now, no doubt you want your project manager resume to make a lasting impression on the hiring manager and help you land the job. 

So, filling in just the basic work experience details isn’t nearly enough - you’ll end up with a project manager resume that’s similar to other candidates’ resumes.

If you want to make your project manager resume stand out, ask yourself - what exactly are hiring managers looking for?

Sure, it’s your years of experience, but the responsibilities you had in previous roles weigh in much less.

To recruiters, the most important part of your professional background is a proven track record of success . 

As such, the key to a job-winning project manager resume is this: 

Make your work experience section stand out by focusing on your achievements over your responsibilities whenever possible.

So, here’s what you can do to take your work experience section to the next level:

• Use action verbs to describe your achievements and responsibilities, e. g. spearheaded, managed, resolved, executed, etc.
• Only include relevant work experience, e. g. you already have relevant project management experience, so the recruiter won’t be impressed that you scooped ice cream in high school.
• Make your achievements quantifiable , e. g. ”Consistently delivered projects up to 12% below the budget” instead of “Consistently delivered projects under the budget”.

Here’s an example of what an impressive work experience section could look like:

IT Project Manager

08/2017 - 01/2022

• Led and coached a team of 16 IT specialists.
• Managed the Lean Training project for all 54 IT department employees.
• Consistently delivered projects up to 12% below the budget.
• Initiated and managed the project to replace all aging equipment, lowering monthly electricity costs by 23%.
• Introduced a project performance management system that increased project efficiency by 18% over the period of 3 years.

#5. List Your Education Right

Whether you have a degree in project management, business administration, or any other related field, what matters most is your work experience, so keep your education section brief. 

Simply list your education starting with your highest degree as such:

• Degree Name
• University, college, or other institution
• Location (optional)
• Years attended 

As a project manager, technically you aren’t required to have a degree (though this can make competing against candidates with a diploma much harder), so only include your high school education in your project manager resume if you don’t have higher education .

Here’s an example of the education section:

BSc in Project Management

Colorado State University Global

09/2012 - 06/2016

#6. List Your Project Manager Skills

The skills section shows the recruiters your professional abilities, so it’s one of the most important sections (alongside the work experience section) in your project manager resume.

Here are some tips on how to list your skills effectively:

• Tailor your skills section for project management. The point of the skills section is to prove to the hiring manager why you’re a great candidate for this position, in particular, so listing all of your skills is redundant.
• Include any of the skills you have that the company is looking for. Carefully read the job description and see whether the company has listed any specific skills - if you match them, make sure to include them in your project manager resume. 
• Research the most in-demand project management skills. The skills you need largely depend on the field (IT, marketing, retail, etc.), so research the project management field you’re specifically applying to and write down any of the industry-related skills that you have.
• Take a look at your achievements. Not sure which skills you have? Your achievements are proof of your skills, so go back to the work experience section and take a closer look. For example, if you consistently deliver projects before the deadline, you’re likely skilled at time management, planning, delegation, etc.
• List your soft skills and hard skills separately. This will make your project manager resume well-organized and easy to navigate.

Need some inspiration on which skills to include in your project manager resume?

Take a look at our list of the 50 most in-demand project management skills!

Soft Skills for a Project Manager

• Public Speaking
• Active Listening
• Communication Skills
• Critical Thinking
• Problem-solving
• Negotiation
• Conflict Resolution
• Analytical Thinking
• Adaptability
• Stress Management
• Time Management
• Collaboration
• Compromising
• Organizational Skills
• Emotional Intelligence
• Resourcefulness
• Decision-making
• Attention to Detail

25 Hard Skills for a Project Manager

• Business Strategy Knowledge
• Forecasting
• Project Management Methodologies
• Microsoft Office Proficiency
• Technical Documentation
• Project Management Software Proficiency
• Process Management
• Strategic Planning 
• Statistical Analysis
• Risk Evaluation 
• Risk Management
• Database Management
• Programming Languages
• Technical Writing
• Prioritization
• Evaluation of Project Performance Metrics
• Goal Setting
• Financial Management
• Contract Management
• Vendor Management

#7. Include Your Project Management Certificates

While some companies don’t require project managers to have a degree, many are looking for certified project managers.

Having a project manager certificate also means that you’ll get paid more - in fact, certified project managers earn up to 16% more compared to their uncertified colleagues. 

So, don’t let your certificates go to waste and include them in your project manager resume (in reverse-chronological order, of course, in case you have multiple certifications )!

Here’s how to do it:

• Certification name
• Name of agency 
• Year of obtainment
• Location (if applicable)
• Date of expiration (if applicable)
• Expected date of obtainment (if applicable)

And here’s an example:

Certified Project Manager Professional (2019-2022)

Project Management Institute

#8. Make Use of Relevant Additional Sections

Do you still have some extra space on your project manager resume?

Take advantage of it!

Show off your project management experience by adding one or more of these additional sections:

• Associations and organizations you’re a part of, alongside your role in them.
• Publications , such as studies, interviews, and others.
• Conferences , whether they’re on project management or industry-related subjects.
• Awards , if any of them are related to project management.
• Languages are always a plus, but even more so if you’re applying to an international company.

And here’s an example of how to put these extra sections on your project manager resume:

Conferences

• BRIDGE 2021
• English - Native or Bilingual Proficiency
• Russian - Professional Working Proficiency

#9. Match Your Project Manager Resume With a Cover Letter

Now that you know how to write an effective project manager resume, there’s one more thing we need to address - how to write an impactful cover letter .

The point of a cover letter is to prove to the hiring manager that you’re the full package - a competent project manager and the perfect fit for the company.

So, your cover letter should be personalized for the position and include any important details that you haven’t mentioned on your project manager resume.

Here’s how to write a compelling cover letter (even if you aren’t confident in your writing skills!):

• Start your cover letter by putting your contact information in the header.
• Directly greet the recruiter and mention your top 1-2 achievements in the first paragraph.
• In the body of your cover letter, describe your professional background (work experience, skills, etc.) in detail, explain why you want to work for this particular company, and stress why you’d be a great asset to them.
• To end your cover letter , include a call to action.

Check out our guides on cover letter writing tips and cover letter mistakes to make sure your cover letter is top-notch. 

Here’s an example of a convincing project manager cover letter :

Want to show the hiring manager that you are thinking of every detail from A to Z? Match your cover letter to your project manager resume with our cover letter templates !

Key Takeaways

Congrats - now that you know the step-by-step plan of writing a project manager resume, you’re prepared to write a job-winning project manager resume for yourself! 

Before you start, let’s run over the main elements of writing an effective project manager resume:

• Use the reverse-chronological resume format to put your project manager work experience in the center of attention.
• Write an eye-catching resume summary to spike the recruiter’s interest in reading your project manager resume.
• To land the job, focus on your achievements over responsibilities when describing your work experience.
• Only add industry-related soft and hard skills to your project manager resume.
• Add extra sections, such as certificates, awards, associations, etc., to paint a full picture of your professional background.
• Convince the hiring manager you’re the perfect candidate by attaching a compelling cover letter to your project manager resume.

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Resume Worded   |  Proven Resume Examples

• Resume Examples
• Manager Resumes

23 Project Manager Resume Examples - Here's What Works In 2024

Your resume can make or break your search for a project manager position. we’ve got five resume templates here with the key qualities that project manager recruiters are looking for in 2023 (google docs and pdfs attached)..

Project managers are versatile, multi-talented professionals who play an essential role in the success of a business. Among other things, project managers oversee projects from start to finish, ensuring that the entire process runs smoothly while working closely with their team, communicating with clients, resolving conflicts, and staying within set budgets. Career prospects for project managers are expanding exponentially -- according to some estimates, by 2027, around 87.7 million workers will be employed in project management-related jobs. In some respects, there’s never been a better time to become a project manager. However, like many other fields, project management is quite competitive, and if you want to land a position as a project manager, you’ll need a strong resume and a diverse skill set to show potential employers that you’re the right fit for the job. So, what should a project manager resume look like in 2023? First, let’s take a look at some templates of successful resumes. Next, we’ll discuss some of the essential skills for project managers as well as tips for creating a knockout resume. Finally, we’ll cover some of the best action verbs to use in your resume bullet points.

Project Manager Resume Templates

Jump to a template:

• Project Manager
• Entry Level Project Manager
• Senior Project Manager
• Technical Project Manager
• Marketing Project Manager
• Construction Project Manager
• Agile Project Manager
• Engineering Project Manager
• Assistant Project Manager
• Healthcare Project Manager
• Junior Project Manager
• IT Project Manager
• Project Management Office (PMO) Director
• Process Manager
• Process Operator
• Software Project Manager

Jump to a resource:

• Keywords for Project Manager Resumes

Project Manager Resume Tips

• Action Verbs to Use
• Bullet Points on Project Manager Resumes
• Related Manager Resumes

Get advice on each section of your resume:

Template 1 of 23: Project Manager Resume Example

Project managers oversee the planning, executing, and monitoring of an organization’s projects and initiatives. Project managers can work in many different industries, and the job responsibilities may vary based on the industry. In any case, the project manager is responsible for overseeing each step of a project, ensuring timelines are being met, ensuring the project is staying within budget and collaborating with key stakeholders to ensure all expectations are met. To become a project manager, you’ll need a bachelor’s degree in a related field such as business intelligence, applied statistics, or business management. Hiring managers may look for candidates with additional project management certifications. In addition, hiring managers will be looking for someone with several years of experience in relevant roles, such as prior experience as a business analyst, operations associate, or project estimator. Ideal candidates for this role will have superb organizational skills and an understanding of budgets and business operations.

We're just getting the template ready for you, just a second left.

Tips to help you write your Project Manager resume in 2024

   obtain project management certifications.

Since no specific degree is required for a project management role, gaining project manager certifications can help you specialize your knowledge and stand out when applying for these roles. There are several certifications you can obtain, such as the PMP (project management professional) or CSM (certified scrum master) credentials.

   Apply to roles in industries you have experience in

Project managers are needed in a variety of industries, including education, construction, IT, healthcare, technology, and many more. Having experience in the industry you want to be a project manager for will help strengthen your resume. For example, if you have experience working in IT, applying for a project manager role at an IT company is wise.

Skills you can include on your Project Manager resume

Template 2 of 23: project manager resume example.

When applying for a project manager role, you need to demonstrate that you have the right skills for the job. Your work history and skills section should show evidence of your abilities in areas such as time management, planning, and communication. If you have experience with specific project management software or methodologies, make sure to mention those in your resume as well.

   Skills section and bullet points

Skills sections in resumes are most effective when they succinctly list the relevant skills for the job you’re applying for. This template shows only specific project management-related skills, and there are bullet points under the work experiences that exemplify some of the more abstract skills (e.g. strategic planning).

   Strong action verbs

The bullet points in this template begin with strong action verbs such as “developed”, “spearheaded”, and “managed”. We always suggest framing your past successes with verbs like these to emphasize the role you played in your accomplishments.

Template 3 of 23: Entry Level Project Manager Resume Example

As an entry level project manager, you're just beginning your journey in overseeing projects from start to finish. One of the key aspects of this role is understanding and adapting to the ever-evolving industry trends and company expectations. When crafting your resume, emphasize your project management skills in areas like planning, execution, and risk management. Also, stay updated with industry-specific certifications and showcase your ability to learn and grow in the role. Companies hiring entry-level project managers often look for those who can adapt quickly and bring fresh perspectives to the table. Therefore, it's crucial to highlight your innovative thinking, problem-solving skills, and willingness to collaborate with diverse project teams. Demonstrating these qualities on your resume will help you stand out as a potential candidate.

Tips to help you write your Entry Level Project Manager resume in 2024

   focus on relevant coursework and certifications.

As an entry-level applicant, you may have limited work experience. Make sure to highlight relevant coursework and certifications such as PMP, CAPM, or Agile methodologies that showcase your knowledge in project management principles and practices.

   Emphasize your team collaboration experience

Employers value candidates who can work effectively with others. Use your resume to showcase experiences where you successfully collaborated on class projects, internships, or volunteer work, highlighting your ability to communicate and contribute in a team setting.

Skills you can include on your Entry Level Project Manager resume

Template 4 of 23: entry level project manager resume example.

At first, it might seem intimidating to apply for project manager jobs with little to no prior experience in this line of work. But if you have a strong academic history and the skills to succeed as a project manager, you can break into this field. Use your resume to highlight projects you worked on in school, extracurricular activities, and any other experiences where you had to use skills such as problem solving and organization.

   Education and academic background

On an entry-level resume, leading with your educational history can put your strengths in the forefront - especially if you excelled in school. If you had a high GPA or academic honors, it’s great to mention those here, as well as any coursework or projects you did that could be relevant for project management.

   Volunteering and internships

Even if you don’t have an extensive work history, you’ve likely done internships, community service, and other projects that show who you are and where your strengths lie. Extracurricular activities can also tell recruiters that you’re driven, ambitious, and actively involved in your community.

Template 5 of 23: Senior Project Manager Resume Example

As a Senior Project Manager, you're the orchestra conductor of your organization. You're the bridge between various teams, clients, stakeholders, and upper management, making sure everything and everyone moves in harmony. You're the one who pulls together all the disparate threads into a cohesive, successful project. Because of the central role you hold, you should focus on showcasing multidimensional skills on your resume, from technical knowledge to team leadership. Moreover, due to the recent remote work trend, companies are seeking project managers who can effectively spearhead virtual teams. So, an understanding of online collaboration tools and strategies is now crucial.

Tips to help you write your Senior Project Manager resume in 2024

   highlight leadership skills.

In your resume, emphasize your ability in leading teams, resolving conflicts, and fostering collaboration. These are indicators of a strong Senior Project Manager who can keep everyone aligned with the project goals. Also, provide examples of your leadership skills in action, especially in highly complex projects.

   Showcase Technical and Industry Knowledge

As a Senior Project Manager, you should demonstrate deep knowledge of project management methodologies and tools. Illustrate your expertise in industry-related software and highlight any project management certifications you hold. Also, relate your knowledge of the industry, trends, and regulations, which shows that you understand the business context of projects.

Skills you can include on your Senior Project Manager resume

Template 6 of 23: senior project manager resume example.

As a senior project manager, you won’t only be managing projects; you’ll likely also be managing other members of your team. To get this kind of job, you’ll need to show that you have leadership capabilities along with the experience and expertise of a senior-level professional. Your work history should highlight any management or leadership roles you’ve held in the past, in addition to any previous achievements managing projects.

   Emphasis on work experience

If you’ve been working in project management for many years, you’ll have a lot of work history to show for it. Leading with this section places the emphasis on your experience and all that you’ve learned from it.

   Promotions at previous jobs

Being promoted shows that you achieved a high level of excellence and that you’ve been regarded as a top performer with past employers. This resume includes an example of a promotion, which demonstrates leadership and professional growth.

Template 7 of 23: Technical Project Manager Resume Example

As a Technical Project Manager, you're the key person responsible for bridging the gap between technical teams and stakeholders, ensuring projects are completed efficiently and on time. The tech industry is always evolving, so staying up-to-date with the latest trends and methodologies is crucial. When writing your resume, make sure to emphasize your technical expertise and proven experience in managing complex projects. Additionally, showcase your ability to adapt and learn fast, as this is highly regarded in this role. In recent years, there's been a shift towards agile project management methodologies, which require Technical Project Managers to be more flexible and responsive. This means that when crafting your resume, it's essential to highlight any agile or Scrum experience you have, as well as your capability to work within a fast-paced environment.

Tips to help you write your Technical Project Manager resume in 2024

   emphasize technical skills and certifications.

As a Technical Project Manager, your technical skills and certifications are a huge selling point. Make sure to list all relevant skills, as well as any formal training or certifications you hold, such as PMP, Agile, or Scrum Master, to demonstrate your expertise in the field.

   Highlight successful project outcomes

Technical Project Managers are responsible for delivering projects on time and within budget. Make sure to include specific examples of your past project success, including quantifiable outcomes like time, budget, and scope management. This will show prospective employers your ability to drive results.

Skills you can include on your Technical Project Manager resume

Template 8 of 23: technical project manager resume example.

Technical project management jobs often require you to have a background in IT, engineering, or another tech-related field. If you’re pursuing one of these positions, you’ll want to use your resume to highlight your technical expertise as well as your project management experience. This resume template will show you how to do just that.

   Tailored to the specific position

This resume effectively showcases prior work history with examples of both project management and technical experience. A work history like this one clearly demonstrates that you have the right blend of skills to succeed in a technical project manager role.

   Detailed bullet points with measurable results

As much as possible, when talking about your accomplishments, you should mention the specific results that you achieved through your actions. This resume template is filled with quantifiable results (e.g. increased ROI and reduced onboarding time for new hires) that show the impact you had at your previous workplace.

Template 9 of 23: Marketing Project Manager Resume Example

A marketing project manager is someone who oversees a company’s marketing campaigns and initiatives. Marketing project managers are typically responsible for overseeing high-priority projects from start to end, such as the execution of a commercial. The marketing project manager is responsible for working with other senior-level marketing professionals to establish the vision for the marketing strategy. Then, they must execute this vision from beginning to end. To become a marketing project manager, you’ll need a bachelor’s degree in marketing or business administration. Hiring managers will be looking for someone with several years of experience in marketing, sales, management, and/or public relations. It’s important that candidates for this role have experience executing large scale projects. Marketing project managers must have excellent organizational skills, great leadership abilities, and critical thinking skills.

Tips to help you write your Marketing Project Manager resume in 2024

   show your previous experience planning and executing projects.

Even if you don’t have project management specific experience, you probably have experiences that relate to the key responsibilities of being a project manager. If you have any experience planning events, coordinating or leading staff, or launching new products, you should note this on your resume.

   Demonstrate your experience developing marketing campaigns

The marketing project manager does not just oversee the granular aspects of a project, they also help develop the marketing campaigns themselves. So, it’s important to note your professional marketing experience, including any marketing campaigns you have successfully developed.

Skills you can include on your Marketing Project Manager resume

Template 10 of 23: marketing project manager resume example.

Marketing project managers collaborate closely with the marketing department of a business. If you’re seeking a job as a marketing project manager, use a resume similar to this template to highlight your skills and experience in fields such as marketing, journalism, or communication.

   Great action verbs in bullet points

Describing your accomplishments with strong verbs like “led”, “coached” and “designed” shows that you have taken an active role in your success - something any potential employer will be glad to see.

   Use of skills, education, and projects sections

In this resume template, the skills and education sections complement the work experience. Mentioning personal projects and achievements outside of work can also help you come across as a well-rounded individual.

Template 11 of 23: Construction Project Manager Resume Example

A construction project manager does more or less similar work as a construction manager. This professional ensures all the processes in a construction project run according to the project schedule. These include planning, implementation, controlling, monitoring, and closure. Think of a construction project manager as the overall head of a project. As a project's overall head, a construction project manager has a wide range of skills and knowledge. So, their resumes primarily focus on showing their in-depth understanding of the industry. It also highlights their top talents and the certifications they have received in their career.

Tips to help you write your Construction Project Manager resume in 2024

   highlight the recognitions you've received as a construction project manager.

There is no better way to tell the recruiter that you're a top professional in construction project management than listing the awards you've won in your career. If you've been a construction project manager for a long time, including any recognition you may have received will elevate your profile.

   Focus on your ability to manage construction projects remotely

Thanks to the recent COVID-19 incident, recruiters are on the lookout for construction project managers who have demonstrable ability to work and manage teams remotely. Show that you are conversant with video-conferencing platforms and other tools that support virtual communication.

Skills you can include on your Construction Project Manager resume

Template 12 of 23: construction project manager resume example.

Construction project managers are project managers that are specifically focused on the construction projects. This includes consulting with architects, managing stakeholders and deadlines, and overseeing day-to-day work at sites. Remember to focus on your construction or real estate experience when applying for construction project management jobs.

   Emphasize transferrable project management skills like leadership

Core project management soft skills include leadership, communication and teamwork. Recruiters want to see evidence of these skills on your resume, so highlight them in your bullet points.

   Strong action verbs highlight experiences

Use action verbs like "Supervised" and "Coordinated" to show your leadership and teamwork experiences. Every bullet point on your resume needs to start with an action verb to show recruiters your role in each accomplishment.

Template 13 of 23: Construction Project Manager Resume Example

Template 14 of 23: Agile Project Manager Resume Example

An Agile project manager leads differently. APMs use the Agile framework, created in the 90s, to create and manage teams. As an APM you will be less concerned with hierarchy and top-down leadership. Your leadership will be based on 4 main values; being team-focused over tools-focused, using working software over extensive documentation, collaborating with customers over impersonal contract negotiations, and being agile and flexible in the face of change. Outside of certification as a project manager, a recruiter will need to see Agile certification. So ensure all your Agile qualifications are clearly listed.

Tips to help you write your Agile Project Manager resume in 2024

   use people/team-centered language..

The Agile philosophy is deeply rooted in concentrating on the team and personalizing their experience to ensure success. So you will want your resume’s language to reflect Agile’s philosophy. So keep your experience focused on what the team has accomplished and how your work as a project manager has improved the way your team works.

   Use Agile keywords.

To help you get through recruiters’ ATS (Applicant Tracking System) filters, ensure your resume is filled with Agile keywords and language. This applicant uses Agile language including ‘Agile Scrum’, ‘Kanban principles’, ‘scrum master’, etc.

Skills you can include on your Agile Project Manager resume

Template 15 of 23: engineering project manager resume example.

An engineering project manager focuses on engineering projects. They ensure these projects are created and completed within budget, on time, and to a high standard. Your everyday tasks will include the management of schedules, material sourcing, cost management, and procurement of all necessary permits and documentation. While it is not absolutely necessary for you to have an educational history in engineering, it is generally expected that you will have at least a bachelor’s degree in engineering; especially the type of engineering you will be interacting with as a project manager. Take a look at this successful engineering project manager resume.


Tips to help you write your Engineering Project Manager resume in 2024

   have a balanced engineering and management skill set..

An engineering project manager needs to be knowledgeable about engineering as well as project management. Make sure your skill set reflects these two areas. So list both engineering and project management tools like this applicant has done.

   Use engineering language.

You want recruiters to feel confident that not only are you a good project manager but that you are a good engineering project manager. So include engineering language and terms to show recruiters that you are knowledgeable in the field.

Skills you can include on your Engineering Project Manager resume

Template 16 of 23: assistant project manager resume example.

As the name suggests, an assistant project manager is there to support a project manager in whatever way they can. You will not be the decision maker but you may be delegated tasks to manage. You will also most likely do a lot of the administrative and coordination tasks. In essence, you will do the project managers ‘grunt work’. To succeed in this role you must have very strong interpersonal, communication, and collaboration skills. The ability to multitask will also be important for your success. Educationally, any degree or certification in project management would be highly beneficial. This applicant has three listed project management certifications.

Tips to help you write your Assistant Project Manager resume in 2024

   show off your experience with tools useful for project management..

Prove to project managers that you will be able to adequately support them by listing the tools you are experienced with that would make their lives and work easier. This applicant includes tools like Trello and Microsoft Project which are both great for making project management organized.

   Demonstrate your organizational skills and success.

An easy way to convince a project manager that you would be an asset as their assistant is to list the successes you have had organizing projects. E.g. this applicant mentioned that they ‘supported in developing a project schedule for 15 projects’. This shows employers your capacity and capability to handle projects and delegated tasks.

Skills you can include on your Assistant Project Manager resume

Template 17 of 23: healthcare project manager resume example.

A healthcare project manager will manage a variety of projects in the field. These projects could range from building and opening a new wing at a hospital, to hiring new nurses, to reducing patient waiting times by a certain percentage. Because of the variety of tasks, you need to be well versed in the healthcare industry and have a clear idea of the needs of both the healthcare providers and also the patients. While a degree in healthcare is not absolutely necessary, having certification in healthcare would be a huge plus for recruiters. This applicant has 2 healthcare-related certifications.

Tips to help you write your Healthcare Project Manager resume in 2024

   show growth in your healthcare project management promotions..

Show recruiters your dedication to the healthcare field by showing consistent growth and promotion in the field. Apart from dedication, it will also indicate to recruiters that you excel in every position you are put in and that you are an exemplary employee who employers wanted to reward with promotions.

   Ensure your skills section includes healthcare industry-standard skills.

There are certain systems and skills that are commonplace in healthcare. E.g. You need to know regulations on patient safety and also know how to handle medical records. The healthcare industry has a ton of regulations so an industry-specific skills list will help recruiters feel confident that you are knowledgeable on how one needs to operate in the industry.

Skills you can include on your Healthcare Project Manager resume

Template 18 of 23: junior project manager resume example.

Junior project managers are much like assistants and will assist project managers with their more mundane tasks or with whatever tasks they get assigned. They will generally focus on administrative, oversight, and management tasks. A bachelor’s degree in business administration, management, or a similar field, would be highly beneficial. If you have any certification in project management be sure to highlight that as well.

Tips to help you write your Junior Project Manager resume in 2024

   include previous administration experience..

Because this is an entry-level position, you may not have a ton of project-management-specific experience. If however, you have administrative experience, be sure to include that in your resume. Junior project managers will help with a lot of administrative tasks, so any administrative experience will be relevant to this position.

   Use manager and leader keywords.

You will want to show project managers that they can delegate tasks to you that you will manage as effectively as they would. To do this, use leadership and managerial keywords to show them that you too possess those traits and that you can handle significant projects and tasks without much oversight.

Skills you can include on your Junior Project Manager resume

Template 19 of 23: it project manager resume example.

As the name dictates, an IT project manager must be experienced and qualified in IT. Recruiters will therefore be looking for an educational background in IT, IT-related certification, and IT-related previous experience. As a project manager, you will also need your resume to highlight your management and coordination skills. This applicant has the necessary educational background and a strong extensive IT-related experience history.

Tips to help you write your IT Project Manager resume in 2024

   use it-related keywords..

Show recruiters that you are well versed in the IT sector by using IT keywords. This applicant uses words like ‘Software Development Lifecycle’ and ‘virtualization’ to prove their competence as an IT project manager.

   Use metrics to impress.

Make your resume easier to digest by using metrics to show recruiters your workload capacity, the size of the teams you have managed, and the measurable success of your efforts.

Skills you can include on your IT Project Manager resume

Template 20 of 23: project management office (pmo) director resume example.

This is a high executive-level position. In this position, you may be leading the entire project management department or a whole project-based company. As an executive your responsibilities are broad and the people under you are many. You may find yourself developing strategy and planning projects, overseeing the execution of projects, speaking to clients or other stakeholders, etc. Recruiters will almost always expect at least a bachelor’s degree in project management or a related field, and at least 5 years of experience as a project manager. Take a look at this strong PMO director's resume.

Tips to help you write your Project Management Office (PMO) Director resume in 2024

   get certification to increase your credibility..

Stand out from the crowd by gaining one of the many project management certifications you can get. It shows dedication to the profession and also improves your credibility.

   Show your impact on the bottom line.

Show recruiters that you can efficiently lead the execution of successful projects by including metrics of success in your resume. Include figures that reflect how much money you saved clients or how much money you made for clients.

Skills you can include on your Project Management Office (PMO) Director resume

Template 21 of 23: process manager resume example.

As a Process Manager, your resume has to showcase your ability to optimize business operations. This role requires a mix of technical and management skills, and your resume should reflect your proficiency in these areas. You need to be aware of the current emphasis on digital transformation in businesses, as the drive towards efficiency and accuracy is pushing companies to automate processes. Hence, your familiarity with these technologies is a critical asset. As you draft your resume, remember that hiring managers want to understand your achievements. They're looking for specific examples of how you've improved processes and delivered measurable benefits. So, don’t shy away from including concrete figures and results in your achievements.

Tips to help you write your Process Manager resume in 2024

   demonstrate knowledge of process improvement methodologies.

When writing about your previous experience, you should detail your knowledge of methodologies like Six Sigma or Lean, as these are often used in process management. Show the impact you made using these methods with quantifiable results.

   Show expertise in relevant technologies

Since the role of a Process Manager now often involves digital transformation, it's essential to detail your proficiency in technologies like Robotic Process Automation (RPA) or AI-based systems on your resume. This could be in the form of the specific projects you’ve led or certifications you've earned.

Skills you can include on your Process Manager resume

Template 22 of 23: process operator resume example.

The role of a Process Operator often involves managing and maintaining the equipment that produces products in various industries. It's a job that requires both technical knowledge and operational efficiency. With the recent shift towards automation and remote work, many operators now need to be comfortable using and troubleshooting digital interfaces. Furthermore, the ability to adapt rapidly to new processes or technologies is becoming progressively valued. When creating your resume, it's important to go beyond simply listing past job duties. Instead, provide clear examples of how you've used your skills to increase efficiency, maintain safety protocols, or enhance product quality.

Tips to help you write your Process Operator resume in 2024

   showcasing technical skills.

As a Process Operator, you're expected to be well-versed with the equipment and technology used in your industry. It's crucial that your resume reflects your facility with these tools. Mention any specific machinery or software you've worked with, and don't forget to include any certifications or formal training.

   Emphasizing problem-solving abilities

Process Operators often have to troubleshoot on the fly and keep things running smoothly. You should include specific instances where you've used your problem-solving skills to prevent or manage issues, whether they were mechanical failures or process inefficiencies.

Skills you can include on your Process Operator resume

Template 23 of 23: software project manager resume example.

As a Software Project Manager, you're not just a tech enthusiast. You're the thread that holds the chaos in check, driving the rhythm of a shared heartbeat amongst coders, testers, designers, and stakeholders. It's a balancing act between understanding technical specifics and team management. Recent trends show an emphasis on Agile and Scrum methodologies, coupled with a stronger focus on 'ship fast, iterate faster' strategies. In crafting your resume, remember, it's not about being a master of everything, but a maestro in orchestrating the symphony of software creation. In recent years, there's been a surge in remote and distributed teams. Therefore, your resume should reflect not just your ability to manage projects, but also your proficiency in handling teams scattered across different time zones. Demonstrate your ability to handle the unique challenges that come with managing remote teams, and keep an eye out for the latest project management tools and platforms trending in the industry.

Tips to help you write your Software Project Manager resume in 2024

   demonstrate proficiency in project management methodologies.

Agile, Scrum, and Kanban methodologies have become a mainstay in the software development process. In your resume, discuss projects where you've successfully applied these methodologies. You should elucidate how you have adapted and applied them to drive project success.

   Exhibit capabilities in managing distributed teams

Show your potential employers that you can handle the challenges of managing remote teams. Elucidate instances where you've effectively navigated through issues of communication, time-zones and cultural obstacles to achieve project goals.

Skills you can include on your Software Project Manager resume

As a career coach and hiring manager who has worked with top companies like Amazon, Google, and Microsoft, I have seen countless project manager resumes. In this article, I will share insider tips on what makes a project manager resume stand out and increase your chances of landing an interview. These tips are based on real feedback from hiring managers and successful job seekers in the field.

   Highlight your leadership experience

Employers want to see that you have experience leading projects and teams. Instead of simply listing your responsibilities, focus on the impact of your leadership:

• Led a team of 12 developers and designers to deliver a $500K project on time and under budget
• Managed stakeholder expectations and communicated project status to executive leadership

Quantify your achievements whenever possible to show the scope and impact of your leadership.

   Showcase your technical skills

While project managers are not expected to be technical experts, it's important to show that you have a solid understanding of the technologies and methodologies used in your projects. Some examples:

• Proficient in Agile methodologies including Scrum and Kanban
• Experience with project management tools such as JIRA, Trello, and Asana
• Familiarity with software development lifecycle and DevOps practices

Avoid simply listing buzzwords or acronyms without context. Instead, explain how you used these skills to deliver successful projects.

   Tailor your resume to the job description

One mistake I often see in project manager resumes is a generic list of skills and experiences that are not relevant to the specific job. Instead, take the time to customize your resume for each application. Here's an example of what not to do:

• Experienced project manager with 5+ years of experience
• Strong communication and leadership skills

Instead, focus on the specific requirements and priorities mentioned in the job description:

• 5+ years of experience managing software development projects in an Agile environment
• Proven track record of communicating with technical and non-technical stakeholders

   Highlight your certifications and training

Project management certifications such as PMP or Scrum Master can set you apart from other candidates and show your commitment to professional development. However, simply listing the acronyms is not enough. Provide context on how you applied the knowledge and skills gained from these certifications in your work:

PMP-certified project manager with experience applying PMBOK best practices to deliver complex IT projects. Completed Scrum Master training and successfully implemented Scrum methodology in Agile development teams.

   Show your ability to manage budgets and resources

Project managers are often responsible for managing budgets, resources, and vendor relationships. Highlight your experience in these areas with specific examples:

• Managed project budgets ranging from $100K to $1M, consistently delivering on time and within budget
• Negotiated contracts with vendors and managed relationships to ensure timely delivery of key project components
• Optimized resource allocation across multiple projects to maximize team productivity and minimize downtime

Use numbers and metrics to quantify your impact whenever possible.

   Emphasize your problem-solving skills

Projects rarely go according to plan, and employers want to see that you have the ability to adapt and solve problems under pressure. Instead of simply saying you have 'strong problem-solving skills', provide concrete examples:

• Identified and mitigated risks early in the project lifecycle, resulting in a 20% reduction in project delays
• Developed contingency plans and worked with the team to quickly resolve issues when faced with unexpected roadblocks

Showcase your ability to think critically, make tough decisions, and lead your team through challenges.

The best project managers have the ability to wear numerous hats. They are usually team players who are exceptionally organized, highly strategic, adaptable, and great at communicating with a variety of people. When you’re applying for a project management role, use your resume to show that you have the right skill set and personality for the job. With that in mind, here are some tips for creating a project manager resume that will help you stand out from the crowd.

   Be specific about your accomplishments.

On any resume, you should specify what you’ve accomplished in your previous work. However, when you’re applying to become a project manager, your accomplishments should include specific projects you’ve worked on at past jobs. While you want to keep your resume fairly succinct, don’t be afraid to go into a bit of detail about what projects you did, what your role was, how you ensured the project’s success, and what the end results were.

   Showcase relevant skills for project management.

If your resume has a skills section, use it to highlight several relevant skills for project management. Even better, for any skills that you list, include bullet points about achievements at your previous jobs where you used those skills. Showing hiring managers evidence of your problem solving abilities is always better than simply saying that you have a “solution mindset”. What skills should you emphasize? Project managers need soft skills like organization, planning, management, and coordination. However, soft skills are only part of the equation; many project managers also need to be versed in workspace tools, platforms, and software. Different companies will use different frameworks, but if you can show that you have experience with using some of these tools, you’ll have a definite leg up on the competition.

   Create an ATS-friendly resume.

Whenever you’re applying for a new job, it’s always good practice to optimize your resume for ATS software. Even if you don’t know for sure that the company filters incoming resumes, you should err on the side of caution and assume that they do. Getting past an automated resume filter may sound daunting at first -- but if you follow a few basic strategies, you can get your resume through ATS and in front of a live (human) recruiter. First, make sure that your document is easily readable and that it’s in a standard format such as Word or Google Docs. Keep your text free of images, diagrams, tables, and unusual fonts. Next, you’ll want to include relevant keywords from the job description, but be careful not to overdo it or make your language sound unnatural -- after all, the goal is to eventually get your resume read by a live person!

   Use strong, measurable achievements.

Our last word of advice is to include strong, measurable achievements in your resume -- talk about what you accomplished, not simply what you were responsible for at your old jobs. And, of course, make sure that your LinkedIn and other social media profiles are up-to-date to leave the best possible impression on the recruiter.

Writing Your Project Manager Resume: Section By Section

  header, 1. highlight your project management certification.

If you have a relevant certification like PMP, PRINCE2, or Scrum Master, make sure to include it after your name in your header. This instantly communicates your expertise and commitment to the field.

Here's an example of how to format your name and certification:

• John Smith, PMP
• Sarah Johnson, PRINCE2 Practitioner

Avoid simply listing 'Project Manager' as your title, as it doesn't add much value:

• John Smith, Project Manager
• Sarah Johnson, Project Manager

2. Include your location, phone, and email

Hiring managers want to quickly see if you're a local candidate or if you would need to relocate for the role. Including your city and state is sufficient - no need to list your full address.

You should also include your phone number and a professional email address. Make sure your email handle is straightforward and professional, like [email protected] .

• John Smith, PMP San Francisco, CA | (123) 456-7890 | [email protected]

Avoid using casual email handles that you created years ago:

3. Add your LinkedIn profile URL

In today's digital age, hiring managers often look up candidates on LinkedIn. Make it easy for them by including your LinkedIn profile URL in your header.

Ideally, your URL should be customized with your name rather than a string of random numbers. Here's how:

• John Smith, PMP San Francisco, CA | (123) 456-7890 | [email protected] linkedin.com/in/johnsmith

Avoid using the default LinkedIn URL format:

• John Smith, PMP San Francisco, CA | (123) 456-7890 | [email protected] linkedin.com/in/john-smith-37b6a8142

  Summary

A resume summary, also known as a professional summary or career summary, is an optional section that appears at the top of your resume. It provides a brief overview of your professional experience, skills, and achievements that are most relevant to the position you're applying for. While a summary is not required, it can be a valuable addition to your resume, especially if you have extensive experience or are making a career change.

When writing a summary for a project manager position, focus on highlighting your most impressive accomplishments, leadership skills, and industry expertise. Tailor your summary to the specific requirements of the job posting and the company's needs. Keep it concise and impactful, ideally no more than 3-4 sentences.

To learn how to write an effective resume summary for your Project Manager resume, or figure out if you need one, please read Project Manager Resume Summary Examples , or Project Manager Resume Objective Examples .

1. Showcase your project management expertise

Highlight your experience and skills that are directly relevant to project management. Mention the types of projects you've managed, the industries you've worked in, and any notable achievements.

For example, a good summary might look like this:

Experienced project manager with 5+ years of experience leading cross-functional teams in the software development industry. Proven track record of delivering complex projects on time and under budget, resulting in an average of 20% cost savings per project. Skilled in Agile methodologies and proficient in project management tools such as JIRA and Asana.

2. Quantify your achievements

Whenever possible, use numbers and metrics to quantify your accomplishments. This helps hiring managers understand the impact you've made in your previous roles.

Avoid vague statements like:

• Managed multiple projects successfully
• Improved team efficiency

Instead, provide specific details and figures:

• Led a team of 12 in delivering a $500K project 2 weeks ahead of schedule
• Implemented process improvements that increased team productivity by 30%

3. Tailor your summary to the job

Customize your summary to align with the requirements and preferences outlined in the job posting. Highlight the skills, experience, and achievements that are most relevant to the specific project manager position you're targeting.

For example, if the job emphasizes experience with a particular project management methodology, such as Scrum, make sure to mention your expertise in that area:

Certified Scrum Master with 7+ years of experience leading Agile software development projects. Skilled in facilitating sprint planning, daily stand-ups, and retrospectives to ensure timely delivery of high-quality products. Collaborated with cross-functional teams to implement Scrum best practices, resulting in a 25% increase in team velocity.

  Experience

The work experience section is the most important part of your project manager resume. It's where you show hiring managers how you've applied your skills in the real world to deliver results. In this section, we'll walk through how to write an effective work experience section step-by-step, with examples of what to include and avoid.

1. Use reverse-chronological order

Start with your most recent or current role at the top, then work backwards. This puts your most relevant experience first. For each role, include:

• Company name and location
• Dates of employment (month and year)
• 3-5 bullet points detailing your accomplishments

Bad example:

Project coordinator, 2018-2019 Junior project manager, 2019-2020 Project manager, ACME Co, New York, 2020-present

Good example:

Project Manager , ACME Co, New York, NY, 2020 to present Junior Project Manager , XYZ Inc, Boston, MA, 2019 to 2020 Project Coordinator , 123 Agency, Chicago, IL, 2018 to 2019

Tip: Bold your job titles to make your career progression stand out at a glance. Try our Targeted Resume tool to see if you've included the right keywords and skills for each role.

2. Focus on achievements, not duties

Don't just list your day-to-day responsibilities. Hiring managers want to see the impact you made in each role. Ask yourself:

• Did you deliver projects on time and under budget?
• Did you improve any processes or implement new methodologies?
• Did you mentor or train other team members?

Quantify your accomplishments with metrics where possible. Bad example:

• Responsible for managing project timelines and budgets
• Coordinated project tasks and deliverables
• Communicated with stakeholders
• Managed 5+ projects simultaneously with budgets up to $500K
• Implemented Agile methodology which reduced average project time by 20%
• Mentored and trained 3 junior project managers

After drafting your bullets, run your resume through our free Score My Resume tool. It checks your resume on 30+ key criteria hiring managers look for and gives you instant, actionable feedback to improve.

3. Tailor your experience to the job

Hiring managers want to see experience that's relevant to their open role and company. Carefully review the job description and mirror the language it uses, where applicable. If a posting mentions specific project management tools, methodologies, or domains, call those out in your work experience.

Let's say a job description lists Jira, Trello and Scrum. You'd want to include examples like:

• Managed Scrum ceremonies including daily stand-ups, sprint planning, and retrospectives
• Tracked and assigned tasks to team members using Jira and Trello

If it mentions healthcare experience, you could say:

Managed a $1.2M telehealth implementation project in collaboration with clinicians, IT, and operations teams

Tip: Include relevant certifications like PMP, CSM or ITIL in your title or a "Certifications" section to further show your expertise in specific project management areas.

  Education

Your education section is a key part of your project manager resume. It shows employers you have the knowledge and training to succeed in their role. It also provides context for your work experience. Here are some tips for writing a strong education section on your project manager resume.

1. Put your education section in the right location

Where you place your education section depends on your level of experience:

• If you are a recent graduate or have limited work experience, put your education section above your work experience. This highlights your relevant training first.
• If you have several years of project management experience, put your education below your work history. Your professional experience is more important to employers at this stage.

2. Only include relevant degrees and coursework

As a project manager, include your bachelor's degree and any advanced degrees. However, don't include your associate or high school diploma. For example:

• MBA, Stanford University, 2018
• B.S. Business Administration, NYU, 2014

If you are a recent graduate, consider listing relevant coursework too:

• Relevant coursework: Project Management, Operations Management, Leadership
• Irrelevant coursework
• Online certificates (put these in a separate section)
• High school diploma

3. Keep your education section concise

Experienced project managers should keep their education section brief. Employers are more interested in your work accomplishments than your degrees at this stage. For example:

M.S. Project Management, Columbia University B.A. Business Administration, University of Florida

However, recent graduates can go into more detail to highlight their qualifications:

B.S. in Industrial Engineering, UCLA, 2022 GPA: 3.8 Relevant Coursework: Project Management, Supply Chain Management, Statistical Quality Control Honors: Cum Laude, Phi Beta Kappa

4. Use consistent formatting

No matter how much detail you include, keep your formatting consistent. For example:

Master of Business Administration, Harvard University, 2019 Bachelor of Science in Engineering, Stanford University, 2014

MBA, Harvard University, 2019 BSE, Stanford University, 2014

Avoid inconsistent formatting like:

Master of Business Administration (MBA), Harvard University, Cambridge, MA, 2019 B.S.E., Stanford University, 2014

Consistent punctuation, abbreviation, and order make your education section easier to scan.

Action Verbs For Project Manager Resumes

The best project manager resumes discuss specific accomplishments using strong action verbs. Strong verbs convey your role in your achievements; in any resume bullet point, we recommend pairing an action verb with the quantifiable result you achieved to show the impact of what you did. Project managers may have a diverse set of skills to draw upon, and there are a huge number of verbs you could choose to describe what you’re good at. We have an entire article devoted to action verbs to use in resumes -- in particular, project managers may want to pursue the ones in the accomplishment-driven, communication, management-related, leadership, and problem-solving sections.

• Facilitated
• Accelerated
• Spearheaded

For more related action verbs, visit Leadership Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Project Manager Resumes

Skills for project manager resumes.

To craft an outstanding project manager resume, you’ll want to show that you have the most crucial skills for the job. Recruiters will want to see that you are adept at managing, leading, planning, and strategizing -- use your skills section and bullet points within your work history to illustrate your abilities in these areas. In addition to highlighting essential project management skills , you should also re-read the job posting to look for specific skills that your potential employer is seeking. If they mention any skills, be sure to mention those (and include supporting examples) within your resume. Finally, many companies use applicant tracking systems (ATS) or other technology to sort through and analyze the high volume of resumes they receive. You can optimize your resume to get past the automated filtering process and give yourself a better chance of getting noticed. We’ll go into ATS in more detail below.

• Copy Protection
• Software Development Life Cycle (SDLC)
• Agile Methodologies
• Project Planning
• Integration
• Project Management
• Software Project Management
• Business Analysis
• Business Process Improvement
• Program Management
• Microsoft Project
• Agile Project Management
• Agile & Waterfall Methodologies
• Requirements Analysis
• Enterprise Software
• Change Management
• Vendor Management
• Project Coordination

Skills Word Cloud For Project Manager Resumes

This word cloud highlights the important keywords that appear on Project Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

Resume bullet points from project manager resumes.

You should use bullet points to describe your achievements in your Project Manager resume. Here are sample bullet points to help you get started:

Implemented a system upgrade for an American bank just 8 weeks before deadline; resulted in securing additional business worth $5 MM

Developed an Excel macro and standardized reporting templates, resulting in efficient data collection and a 35% reduction in turnaround time

Managed a 10-member cross-functional (engineering, product, sales, support) team and coordinated with five business partners towards the successful launch of an e-commerce website

Enforced Kanban principles as a scrum master that reduced cycle time by 25% and increased the team's throughput in less than 9 weeks.

Reduced new user acquisition costs by 20% through implementing social sharing features and streamlining user adoption; shortened development cycles by 25% and increased release date accuracy by 20%

For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .

Other Manager Resumes

Architecture.

Project Administrator

Special Projects

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Project Manager Resume Guide

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• Project Manager Resume Example
• Entry Level Project Manager Resume Example
• Senior Project Manager Resume Example
• Technical Project Manager Resume Example
• Marketing Project Manager Resume Example
• Construction Project Manager Resume Example
• Agile Project Manager Resume Example
• Engineering Project Manager Resume Example
• Assistant Project Manager Resume Example
• Healthcare Project Manager Resume Example
• Junior Project Manager Resume Example
• IT Project Manager Resume Example
• Project Management Office (PMO) Director Resume Example
• Process Manager Resume Example
• Process Operator Resume Example
• Software Project Manager Resume Example
• Tips for Project Manager Resumes
• Skills and Keywords to Add
• Sample Bullet Points from Top Resumes
• All Resume Examples
• Project Manager CV Examples
• Project Manager Cover Letter
• Project Manager Interview Guide
• Explore Alternative and Similar Careers

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Project Manager Resume Example, Tips & Tricks

Project managers are the brains behind any operation. You’re the person who manages the budget, the timeline, and makes sure the job gets done. With that in mind, it’s no real surprise that the average salary for this role is a healthy $94,500 per year.

Transform your resume

If you have the right experience and qualifications, there’s never been a better time to get into project management. According to the U.S. Bureau of Labor Statistics, the sector will see a 7% growth between 2021 and 2031, which is in line with the general US average. If you’re looking to land your next role, you’ve come to the right place. In the following guide, we will cover how to write your resume, the skills you should include, and handy tips.

How to write a resume

Writing a resume is an art form. You want to show the hiring manager that you’re the best person for the job. Before you start, you need some expert advice to help you along the way. Here are some of the tips to keep in mind when writing your project manager resume. 

Make sure it fits on one page 

First things first, your project manager resume should fit on one page. Yes, you might have a ton of experience and qualifications but you need to keep it short. Hiring managers don’t have endless time to review each new application that lands on their desk. Eye-scanning research suggests that they spend just seven seconds reviewing each resume. To make sure that you grab their attention and keep it, ensure that your resume is not too long. 

Showcase the value your bring 

One of the biggest mistakes that candidates make is simply listing their skills, experience, and qualifications. These elements need to be on your resume but it’s how you show them that matters. When a hiring manager looks at your application, they want to know what value you bring to the table. What is it that makes you unique? What sets you apart from the hundreds of other candidates who have applied for the same role as you? When you're writing your next resume, consider the ways that you can answer these crucial questions.  

Research the business first 

Sending out the same project manager resume to multiple companies is a mistake. Hiring managers can detect a standard resume at a mere glance. Using a “one size fits all” approach says that you want any old job. However, the reader wants to know why you are the right fit for this particular opening. Take the time to learn about the business, its values, vision, and future plans. Weaving this information into your resume is the way to go here. 

Include keywords and phrases 

Before your project manager resume is seen by a human, it has to beat the bots. Most application portals now include Applicant Tracking System (ATS) software . The program acts as a filter, ranking incoming resumes by how well they fit the job criteria. If your application doesn’t hit the mark, it will end up in the trash before the hiring manager sees it. One of the most effective ways to get past the system is to include keywords in your resume. Refer to the original job advert and pick out any industry or job-specific words. Including these in your project manager resume may increase your chances of success.

Quantify your experiences 

The realms of project management are governed by metrics. When you’re writing your next resume, you need to showcase the results that you can achieve. You can do this by quantifying your experiences wherever possible. When you are writing your experience section, you can bullet-point your achievements below the main headers. In each case, quantify the results that your action gained. For example, rather than simply saying that you “implemented a new workflow process,” you can write that you “implemented a new workflow process within the team which increased departmental productivity by 17%.” 

Avoid using industry jargon 

Industry jargon can be a major turn-off for hiring managers. If you are guilty of using convoluted language, you might want to change tack. Project managers play an important role connecting and liaising between departments. If you find it hard to communicate clearly and concisely, that is going to be a problem. Cramming your application with industry jargon shows that you lack the proper communication skills needed for this role. 

Project manager resume examples 

Now that you know how to write a project manager resume, let’s take a look at some inspiration. If it’s been a while since you last wrote an application, you may have a case of writer’s block. That happens to the best of us. Take a look at our resume example here:

As you can see in the resume example, you can pique the hiring manager’s interest with just a single-page document. The key to your success is writing a first draft and then editing it well afterward. You may find that it is handy to have a friend or trusted person take a look at your project manager resume and provide you with constructive feedback. 

Key hard & soft skills for project manager 

Your resume skills section can make or break your application. When you’re writing this part of the application, you should include a mixture of hard and soft skills. Soft skills allow you to work well as part of a team and collaborate with others. Hard skills, on the other hand, tend to be technical and relate directly to your role. Here are some you can include: 

Critical thinking 

Workflow management 

Problem-solving 

Communication 

Organization 

Project planning

Time management 

Think about the unique talents that you have under your belt. What is it that makes you an effective and inspiring project manager? If you can answer that simple question, you should have no problem creating a skill section that wows the hiring manager. 

Summary & last words

Writing an engaging project manager resume doesn’t have to be difficult. In this guide, we have covered everything you need to know about getting started. When you’re applying to top-level jobs, you need a resume that speaks the hiring manager’s language. Follow this guide to help you get the main points right and write your next interview-winning resume.

Introduction to TopResume: Professional resume writers

At TopResume, we know what it takes to make you more valuable in recruiters’ eyes. Using our services means that you are two or three times more likely to land an interview than candidates who use a self-written application. We have experience of 65+ careers and boast a roster of 1,200 writers, including certified career coaches, former and current hiring managers, HR professionals, recruiters, and other professionals. 

Why you should make use of our resume writing services to land your next job as a project manager 

Ready to start applying for project manager positions? Before you start sending out your applications, give yourself the competitive edge with our resume writing services. Finding your next role does not have to be a challenge. When you trust one of our expert writers, you will get a perfectly pitched resume that hits the mark with employers. Choosing this route means that you are three times more likely to get a new job in the near future. 

The TopResume 60-day guarantee is available for the Premium and Ultimate packages. If you aren’t getting twice more interviews within 60 days of getting your resume, we will write it again one time for free. Collaborating with a resume writer means that you have a better chance than ever before of taking the next step on the career ladder.

Resume writing service for a project manager: Let us write your resume

When you’re setting your sights high on managerial positions , you need a resume that tells the right career story. Our team of professional resume writers have the experience to create a compelling narrative that wins over hiring managers. Rather than simply listing your experience and qualifications, it’s about showcasing how you can make a long-standing contribution to your next company. When you work with us, we will make sure that the applications you submit are designed to give you the best chance of success.

Who are the TopResume writers?

Senior Resume Writer

4+ years of experience, bachelor of arts in humanities and classical studies.

Billie is a passionate writer whose mission is to write impactful resumes to support career growth, evolution, and transition targets. Billie’s love of the written word spans her entire life, and she enjoys utilizing that passion to empower successful career transitions.

10+ years of experience

Master of arts in english.

Traci has a Master of Arts in English and has been writing since middle school. After spending several years in marketing, she used her writing skills and corporate knowledge to help job seekers put their best foot forward and achieve their career goals.

15+ Years of Experience

Bachelor of arts in english and business writing.

Jeremy has helped 6K+ clients gain the confidence to apply for and get their dream jobs. His educational background in English and business writing and dedication to supporting clients’ needs inspire him to deliver top-tier career support.

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Project Manager Resume: Templates, Examples, & Essential Skills

As a Project Manager, you are most likely great at leading, and exceptional at organizing. But are those skills of yours not transferring to resume writing? If that’s the case, take advantage of our resume templates, and make sure your resume is as well organized as your daily tasks.

Project Manager Resume Example MSWord® Manage the job application process the right way by using our customized Project Manager Resume Template in Word.

Being a project manager requires extensive knowledge and refined leadership skills. 

The position comes with huge responsibilities since it’s the project manager’s job to integrate, strategically plan, and control both the company team and its projects’ progress. 

Demanding as the job of a project manager may be, crafting a suitable resume for a related position can be even more daunting. Competition, professional competence, related achievements, and experience—all these and more can make or break a project manager resume. 

No matter how good you might be at project management, it will ultimately be your resume that will speak on your behalf and paint a whole picture of you as a professional before your hirers. 

Dread not, for we have compiled a detailed guide on how to write a resume for a project manager position, and get the job you applied for—no questions asked.

Project Manager Resume Sample

Since the best way to understand how to write a resume for a project manager is through an example, here is what a full project manager resume ought to look like:

[ Jennifer Decker ]

[ Product Manager ]

[88 Northland Street, OH 45205   |   513-555-1204   |   [email protected]]

Detail-oriented project manager with 15+ years of experience executing multi-function management and business analysis for a variety of projects. Excellent organizational, planning, time-management, and problem-solving abilities. For 5 years in a row, I met all project deadlines and improved Fever Productions market share by 12% through effective branding projects.

Product Manager

Fever Productions, Cincinnati, OH

08/2010 to Current

• Led the company’s software development project
• Analyzed and strategically planned the business goals, budget, schedules, and team member coordination
• In control of the project’s team and communicating about problems to improve overall interaction between team members

Venus Flytrap Printworks, Cincinnati, OH

01/2007 to 07/2010

• Managed telephone interaction, and offered issues to potential clients
• Helped chief project manager in handling multiple projects at once, prioritized them and efficiently solved them
• In control of expense reporting, risk management, budget, and execution

Master’s Degree in Business Administration 

From the University of Pennsylvania

2006 – 2007

Bachelor’s Degree in Business Administration

From the Monte Ahuja College of Business

2001 – 2005

Certification

Project Manager Professional Certification  

From the Project Management Institute

• Database management
• Web development
• Microsoft Office
• Project management software
• Documentation

What’s the Best Project Manager Resume Format?

There are a few project manager resume formats available, with the ever-favorite being the reverse-chronological resume format. 

As the name itself suggests, a resume with a reverse-chronological format serves to describe your previous work experiences, starting from the most recent and moving backward.

Some studies have shown that this type of resume format is most appealing to a big number of employers since it is fairly easy to read—almost like a story. 

At the top of the resume, candidates should include a short summary or objective , to catch the attention of the hiring agent.

The reverse-chronological format starts with the professional experience and then moves on to the personal life, education, and other talents and hobbies of the candidate. 

Some of the best skills should also be mentioned here, both characteristic skills and job position-related skills. It’s also important to mention some certificates or awards, because they may bring extra credit.

Other Project Manager Resume Formats

The second most commonly used format is the functional resume format . Here, the summary or objective of the candidate comes first. And, unlike the previous format, in a functional resume format, all the attention will fall on your skills section. For applicants who don’t have a rich work experience section (or any experience for that matter), the functional format is ideal since its main aim is to highlight your personal skills and show the employer that you’re capable of doing the job flawlessly—even without the professional background. 

Finally, there is also the combined resume format , whose name is self-explanatory. 

This format is a combination of both previous resume formats. In the combined resume format, the main focus will fall on both the candidate’s previous work experiences as well as their professional skills. 

Both sections are equally highlighted, which makes the combined format ideal for applicants who want to change their profession or include the best of both worlds – skills plus experience. 

To make the resume even more professional, you can always use a project manager resume template tailored just for your needs.

When explaining your professional history, emphasize your accomplishments and any other relevant awards or affiliations. This will paint a complete picture of you as a valuable project manager—and it’s a chance to emphasize the best parts of your career.

How to Write a Project Manager Resume Summary or Resume Objective

Another required section that makes your resume stand out is the project manager resume summary. 

For those unfamiliar with it, a resume summary should include a brief overview, no more than 3 sentences long, of all your professional experiences.

In this short section, the candidate should highlight their most significant achievements, thus allowing the employer to quickly determine if the candidate is qualified for the position. 

A resume summary can also be useful when creating longer resumes, and you can always boost it with relevant keywords and thus make it more relevant. 

On the other hand, a project manager’s resume objective is a statement included at the beginning of the resume and serves to describe the candidate’s key goals. 

Similar to the resume summary, the resume objective serves to inform the employer if the candidate is a good fit for the company.

The section should be short and precise, and briefly clarify the candidate’s goals and ambitions in the long run.

Both the summary and objective are similar to one another, with the difference that the summary is more commonly used by people seeking employment in the same profession, and the objective for those looking to change industry fields.

Project Manager Resume Summary Example

An exceptional project manager resume summary should include the following:

• Description of the candidate’s top professional accomplishments 
• The candidate’s professional title 
• The applicant’s most relevant project management skills
• Number of years of professional experience

Below is an example of what a resume summary should look like:

Project Manager with over 7 years of experience, strategic and detail-oriented. Excellent organizational, planning, time-management, and problem-solving abilities. For five years in a row, I met all project deadlines and improved Company X’s market share by 12% through effective branding projects.

To compare, you should also see an example of a poorly written summary section:

Experienced project manager with a track record of collaborating across departments to meet goals and generate excellent outcomes on the projects I oversee. I’m searching for a job as a project manager at a rising company where I can use my unique skills to plan, scope, and deliver projects.

How to Write an Entry-Level Project Manager Resume Objective

To create an appealing entry-level project manager resume objective , you must first understand what the recruiter is looking for. 

All in all, the objective’s aim is to demonstrate to the employer that you’re the perfect choice for the job at hand.

In order to show that you deserve the position – even without the experience – you can emphasize a few of your greatest abilities. It’s very useful for entry-level project managers to point out the education and degrees they have, along with some certification if they possess any.

Here are some tricks in how to write a good-looking entry-level objective:

• Keep the objective as brief as possible . Don’t include any irrelevant information that won’t do anything well. You only need a few well-structured sentences and make certain that each word is thoughtful and necessary.
• Be specific and precise about the work position you seek, in this case, project manager. Discuss your objectives simply and make them relatable to the position you are applying for. Keep the sentences well-written and use professional terminology to grab the attention of the recruiter.
• Draw attention to some extra project or activities you’ve been a part of while studying. This way, you will fill any gaps you have in the experience section.
• Explain what you’re willing to do for the company and how you will contribute to its overall success and further accomplishments. Take your objectives a step further and outline how they align with the demands of the organization, all the while relying on the job description as your guide. 

Entry-Level Project Manager Resume Objective Sample

There are many diverse ways to structure an entry-level project manager resume objective :

Highly qualified and talented professional seeking associate-level project management role to practice good communication, efficient planning approach, and deliver great projects to customers, four-year business bachelor’s degree program, as well as proficiency in six languages.

Take a look at this example of what an objective shouldn’t look like. 

When writing an objective, it’s important to see both right and wrong examples and compare them to help you fully understand what employees are looking for.

I’m an excellent project manager in search of a regular eight-hour job, where I can show all my project management skills and contribute to the company. 

Even though the objective should be simple and brief , that doesn’t mean that it should be void of its primary essence. Being eloquent and using professional lingo will always make you seem better for the position and more versed. Since you will be lacking professional experience in your entry-level project manager resume, pay more attention to your top skills , and include any respective degrees and certificates you have to support your professional readiness for the job. 

How to Describe Your Project Manager Experience

Before becoming professionals in the project management industry , most project managers firs t worked as an IT employees. 

Interestingly, this part of the candidate’s previous work experience is rather important for the employer, so do your best to feature it in your resume and describe it in detail at that. 

It might be best to write down what your previous professional title was, alongside the purpose you served at the company as a front end employee. 

Mentioning any viable IT-related skills is also a plus, as it helps the hiring agent to, in a way, filter out the unripe fruits from the ripe ones. 

To explain your level of expertise in this area, you first need to include your level of knowledge. You will also need to describe your professional comprehension of popular operating systems, including debugging software issues. 

Also, you can mention that you are able to assist clients with minimal IT knowledge who need a professional’s helping hand to sort a related issue. 

Any certifications and publications that describe your solid proficiency in hardware and software, among other IT areas, should have a place in your resume since it gives the employer a clearer picture of your skills and accomplishments. 

If you also have finished any professional courses or did training in the field of software and IT management, add these to your professional resume strengths.

Project Manager Resume Examples: Experience 

The experience section is the most significant to craft, since hiring agents are most interested in a candidate’s prior projects. The project manager resume experience section should ideally look like this:

Senior Project Manager Company X 08/2005 – 07/2009

• I oversaw and coached a staff of 16 experts.
• I was in charge of the Lean Training initiative for all 54 staff members.
• Delivered projects up to 12% under budget on a regular basis.
• I started and supervised a project to replace all old equipment, which resulted in a 23% reduction in monthly electricity bills.
• Over a three-year period, a project performance management system was implemented, which boosted project efficiency by 18%.

Below are some tips and tricks that might come in handy when writing an experience section for a project manager resume:

• To explain your accomplishments and duties, use action verbs such as managed, spearheaded, resolved, executed, and so on.
• Include only relevant information regarding your previous experience. It’s recommended to provide information about previous jobs that are similar or at least in the same branch as the job position you are seeking. The employer won’t be impressed to read about your high school part-time jobs or non-related tasks.
• Make your accomplishments measurable , and provide percentages when talking about certain things. For example, try using “Consistently delivered projects up to 12% under budget” rather than “Consistently delivered projects under budget.”

Entry-Level Project Manager Resume: Experience Section

The work experience portion of your project manager resume for entry-level candidates should be formatted as follows:

• Follow the functional resume format . This helps you point out your top work-related as well as your soft skills and assure the employer that you’re the right fit for the position even with no significant experience.
• Write a well-structured education section. For candidates with no previous work experience, education comes as one of the most important factors. Include the name of the college, university, or course, along with the years of attendance.
• Point out any internships, college projects, and activities you partook in. Even though entry-level candidates don’t have real job experience, working on college-related projects will make up for the lack of professional practice.
• Include the name of the company in which you had your internship, especially if it’s a major business. Add a few sentences to elaborate on your responsibilities there, and detail your contributions to the company projects.
• Mention voluntary projects that you might have been a part of, and explain how you gained the relevant experience.
• Write a short objective at the top of your resume to state why you want the job
• Create a list of accomplishments and obligations. 5 to 6 bullet points will do. 

If you want your project manager resume to stand out and strike the attention of the employer, you need to make it unique. 

And, whilst you may be lacking the professional experience to get the job, your skills, additional accomplishments, and most of all—your adequate experience—can often be just enough to land you the position you applied for.

Have You Tried Troubleshooting Your Education Section? You Should

Even though project management knowledge can be gained without college, having a degree of some sort will more likely get you the job faster. 

Every major company in this industry seeks candidates who have at least a Bachelor’s degree. Two degrees, or even better—a major’s degree—heighten your chances of scoring the job you seek. 

The education section on a resume is just as necessary to include in a resume as other sections. 

If you have a high-quality education, but somehow, the hiring agents reject your resume after a single glance, the issue might be your poorly described education section or choosing the wrong resume format. 

Alterations are a great way to showcase your project manager education section. 

If you are having trouble determining what a quality education section in a resume looks like, read on as we elaborate on the details that will make you stand out from the crowd —educationally and otherwise. 

Project Manager Resume Education Section

The education section should be kept short and tight , unless you are an entry-level candidate and have no real experience to show for. 

By default, employers will be more interested in your professional journey; however, without it, your education section is the next big aspect of your resume to polish and write accordingly. 

Arrange your education resume section in the following order, starting with your highest degree:

• Title of the degree
• University, college, academy, or other educational institution
• Years of attendance
• Location (optional)

A project manager applicant should not pile up information regarding their education, but neatly organize it, so it’s readable, precise and relevant. 

If you just throw information here and there, your resume will look chaotic, and it might cost you getting the job altogether. 

As mentioned earlier, a project manager position does not always demand that candidates have a professional degree. If you don’t have a degree but have the experience, you can pay more attention to the latter and put your professional skills to the test. 

The Best Skills for a Project Manager Resume

In a project manager resume, the skills section should showcase your best hard and soft skills for the job, and offer a brief explanation on how you plan on putting these into practice. 

Soft Skills

Speaking in Public

Astute Listening

Great Communication

Critical Thinking

Problem-solving

Resolving Conflict

Analytical Thinking

Being Adaptable

Managing Stress

Time Management

Collaboration

Hard Skills

Budgeting & Forecasting

Digital Marketing

Business Strategy Knowledge

Project Management Methodologies

Computer Literate

Proficiency in Project Management Software

Process Management

Strategic Planning Statistical Analysis

Risk Evaluation

Again, the best way to organize this section is to start listing your top hard skills first, and then move on to your soft skills.

Soft skills are worth mentioning; however, the recruiter will ultimately be more eager to see what skills you can immediately bring to the table in your project manager role. 

Remember, try to subtly intertwine these skills within other areas of your project manager resume and not just list them at the end.

Picture these words as magic keywords—employees are scanning hundreds of resumes looking for these skills, so your resume will jump out at them if you have cleverly included them throughout.

How to Add Other Sections for an Effective Resume

If you’re under the impression that the project manager resume is still not fully written , that there are gaps in your content, or that you are lacking sufficient experience, adding other sections can help make up for the shortcomings and still make you a viable candidate for the job. 

Here are some of the most commonly used additional sections in a professional resume:

• Publications such as research, interviews, and other forms of media. If some of your works have been published in the media, make sure you bring that up in the resume.
• Conferences , on both project management topics and industry-related topics. If any of these are relevant and connected to project management, they should be considered for your resume.
• Partaking in any associations and organizations and details on your level of involvement in each. Explain briefly what your job was and how you contributed to those organizations.
• Language skills are always advantageous, no matter if you’re applying for a position in a domestic or an international company. Especially for international positions, mentioning your polyglot skills will be highly appreciated. 

Project Manager Resume Sample “Other” Sections

As many other sections as you might want to include in your resume, sticking to the relevant ones only will do a better job at representing you professionally. 

If some of your achievements are more impactful than others, include them first, and leave out the information that serves you no purpose in getting a project manager’s job. 

However, if you possess both language skills and have relevant publications , or you have attended respective conferences, all sections need to be included in your resume for better effect. Ambition counts, so use it. 

Here’s a sample of a well-written additional section on a project manager resume:

Conferences 

AIPM National Conference 2020, ACMP Annual Conference

• English – mother language, native proficiency
• German – professional working proficiency
• Spanish – excellent writing and speaking abilities

Organizations 

Project Management Institute, Association for Project Management

Project Manager Resume Writing: Key Takeaway

You’ve reached the end of this ResumeGiants guide and hopefully, we’ve helped you answer how to write the perfect job-winning project manager resume. 

Before you go and nail that resume like a pro, here’s a nifty checklist to keep in mind and refer back to when needed: 

• Use a reverse-chronological resume format to highlight your project management job expertise.
• To pique the employer’s interest when reading the resume, create an attention-grabbing resume summary or objective .
• When explaining your work history, emphasize your accomplishments above your obligations.
• Only include relevant talents and skills in your sector 
• Include other professional information, like awards and affiliations, to provide a complete picture of your professional profile.

If you are still having trouble composing a suitable project manager resume, use our free resume builder available online.

All the best with your job hunt!

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• • Accelerated outbound sales cycle by 330% by designing and implementing customer acquisition platform for training and managing technical and IT teams
• • Established and curated strategic partnerships with 6 out of 10 top state manufacturing companies which resulted in $20M additional annual revenue
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• • Lead a team of developers to build a proprietary CRM system for enterprise and its strategic partners, optimizing sales process and increasing sales revenue by 24%
• • Curated a $2M business implementation project that saves ~ $3.5M on operational inefficiencies between sales and development departments
• • Researched user behavior and led strategic product roadmap discussion across multi functional teams
• • Integrated Tableau reporting system into BI sales workflow, which led to 23% increase in post-meeting inquiries for technical sales department
• • Streamlined post-sales support to increase customer retention rate among enterprise clients by 27%
• • Acted as liaison between 3 country offices
• • Maintained and documented inventory of over 4,000 items
• • Led a team of 15 as a project manager, creating a trusting, respectful team in the process
• • Consistently ranked in the department's top 3 for completed tasks
• • Trained over 270 temporary remote workers

26 Project Manager Resume Examples & Guide for 2024

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All resume examples in this guide

Senior Project Manager

Junior Project Manager

Entry Level Project Manager

Agile Project Manager

Assistant Project Manager

Associate Project Manager

Business Project Manager

Clinical Project Manager

Commercial Project Manager

Creative Project Manager

CRM Project Manager

Digital Project Manager

Electrical Project Manager

Engineering Project Manager

Event Project Manager

Financial Project Manager

Freelance Project Manager

Implementation Project Manager

Infrastructure Project Manager

SAP Project Manager

Software Project Manager

Technical Project Manager

Web Project Manager

Marketing Project Manager

Certified Project Management Professional resume example

Resume Guide

Project manager resume example

Formatting Tips

Resume Experience

Skills On Resume

Certifications & Education Tips

Resume Summary Tips

Additional Resume Sections

Key Takeaways

By Experience

Project managers need to have strong resumes – not only to stand out from other applicants but also to show their experience and accomplishments in a manner that shows recruiters quantifiable achievements.

See, as a project manager, you play a key role in ensuring projects are completed on time, within budget, and to the required quality standards. Furthermore, you are responsible for planning, organizing, and overseeing the work of a team to achieve specific goals and objectives.

This is a huge investment for any business, and it’s the reason why recruiters evaluate all project manager applications with scientific accuracy. Including yours.

Let’s see what you’ll learn here:

• Begin with a Project Manager resume example to understand the layout and essential information.
• How to list your skills in managing projects, leading teams, and meeting deadlines.
• How to share examples of successful projects you've led, highlighting budget management and problem-solving.
• How to phrase specific parts of your resume, e.g. how you coordinate with different departments and stakeholders to ensure project success.

If you’re specializing in a specific field of project management, we’ve got guides that cover it all:

• Program manager resume
• Program analyst resume
• Project analyst resume
• Scrum master resume
• Product manager resume
• Operations manager resume
• Systems analyst resume
• Change management resume
• Management resume
• IT manager resume
• IT project manager resume

Project manager  resume example

Here's what this applicant does well in their resume:

• Quantifiable achievements : Demonstrates impact with specific, measurable results, such as increasing sales revenue by 24% at Tesla and improving outbound sales cycle by 330% at Rover Games.
• Professional progression : Shows a clear career trajectory from Project Coordinator to Senior IT Project Manager, underscoring increasing responsibility and expertise.
• Technical skills and certifications : Lists relevant technical skills and certifications like PMP and Agile Certified Practitioner, aligning with the demands of project management roles.
• Key achievements section : Highlights significant accomplishments, like saving Tesla $100M, which adds credibility and draws attention to major successes.

How to format a project manager  resume

A reverse-chronological resume format  is a gold standard for resumes. The experience (listed from most recent to oldest), is going to be the centerpiece of your resume. This should be your first choice too.

Here are the most common resume layout elements to be aware of:

• Font family. Choose a professional font  that looks good both on PDF and printed on paper. Our recommendations are Lato, Rubik, Arial, Calibri, Bitter, or the classic Times New Roman.
• Font size.  The standard font size for resumes is 12p., but it can vary slightly between 10p and 14p so that you can fit your resume on a single page. Anything above or below will make it difficult to read.
• Color . Use color sparingly. We suggest using one base color for your content, and a secondary one for highlights, such as your section headings.
• Margins.  Use a standard 1-inch. A smaller margin will make you want to cram too much unnecessary information.
• Length . Keep to a maximum of two pages. The rule of thumb is to go back up to 10 to 15 years of relevant experience.
• Create a resume header  with your basic content information, including your phone number, a professional email address, your location, and a link to your professional LinkedIn profile. Don’t add a photo if you’re applying for a US or a UK company - it’s frowned upon.
• File format . Save your resume as a PDF , to preserve your formatting. Modern applicant tracking software can read them flawlessly.

If you’re wondering whether your resume format ticks all the ATS boxes, give our Resume Checker a spin:

Is your resume good enough?

Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

The top sections on a project manager resume:

• Contact information : Provides recruiters with necessary details to get in touch.
• Summary statement : Presents an overview of qualifications and expertise relevant to project management.
• Project management experience : Demonstrates your background in and knowledge of managing successful projects.
• Skills : Highlights your project management abilities - both soft and technical.
• Education and certifications : Proof of professional development, showcasing relevance to the project management field.

What recruiters want to see on your resume:

• Project execution history : Recruiters prioritize this to understand your experience in leading and managing projects from initiation to completion.
• Leadership skills:  Essential for a project manager's role, recruiters look for this to ensure you can guide, motivate, and monitor a team effectively.
• Time management skills : Critical in meeting project deadlines, recruiters prioritize this to confirm your ability to allocate resources and time efficiently.
• Risk management skills : A key element in project management, recruiters value this to ensure you can identify, assess, and mitigate potential risks in a project.
• Certification in project management : Recruiters prioritize qualifications like PMP or Agile certificates, which are specifically relevant and demonstrate your proficiency in project management.

How to write your project manager resume experience

Use your resume experience section to prove exactly why you’re the right person for the job.

The experience section is less about efforts and more about accomplishments. HRs will hire people who have a track record to show it, and this is the place to do so. Here’s how to frame your experience:

• Use direct action verbs  to highlight the work you achieved as a project manager.
• Feature relevant, strong project management skills that are most required in the job application.
• Include precise numbers and business results to showcase the value you provided.
• Tailor your resume to the job description. For example, if it uses terminology, such as “Prince2”, and what you use is “Prince 2”, or “Prince II”, chances are this mismatch will affect your ATS (applicant tracking system) score.

Now, let’s look at some practical examples.

• • Responsible for project management processes and procedures for contracted work.
• • Reviewed customer specifications and requirements for potential future product development.
• • Handled communicating with project progress and challenges to stakeholders.
• • Responsible for the reporting and documentation of all departmental activities.

Notice how shallow the example above is.

Although it shows some of the tasks you handle, it doesn’t highlight any of the results. It also includes basic job duties that any candidate can copy from resumes online.

That keeps you away from getting hired.

We’ll show you a better example of how you can improve your experience section.

Let’s make some simple tweaks.

• • Introduced an expense tracking strategy to stay within yearly budget goals which reduced business costs by $1.2M.
• • Developed strong cross-functional relationships with big clients and stakeholders across different levels of the business.
• • Lead monthly meetings with 8 project teams to identify challenges and resolve software development issues.
• • Conducted post product launch evaluation to identify successful software features and find ways to improve on them

The second example, on the other hand:

• Shows enough details about your past work.
• Demonstrates more metrics and examples, which enhances trust and shows credibility.
• It portrays you as a professional project manager who contributed a lot to the company.

Need more work experience section tips? Go through our guide here: How to Describe Your Work Experience on Resume .

How to quantify impact on your resume

You’ve heard many times that quantifying your achievements makes it easier for hiring managers to evaluate your performance in previous companies. To kick off your brainstorming process, let’s look at a few work situations in project management that you can use to show numbers in your resume :

• Include the number of projects you've managed: This demonstrates the breadth of your experience and your hands-on expertise.
• List the sizes of teams you have led: Showing the number of people you've managed can indicate your leadership and coordination skills.
• Mention the budgets you have handled: This reflects your ability to manage resources, which is key for any business.
• Detail the percentage by which you've completed projects under budget: This showcases your financial management skills, and how you save resources.
• State the average percentage of projects delivered on time: On-time project delivery is crucial and this shows respect towards deadlines and efficiency in project execution.
• Quantify the overall project performance improvement under your management: This can help demonstrate your value-add in improving operational effectiveness.
• Provide the number of risk assessments performed or handled: This indicates your active involvement in risk management, a critical aspect of project management.
• Include the number of successful stakeholder negotiations: Demonstrating your skills in managing stakeholder expectations can indicate your communication and negotiation abilities.

How do I write a project manager resume with no experience

Let's be honest here for a second:

Having experience is a plus to your resume. It makes hiring managers more confident in recruiting you.

But, HRs understand well that job success isn't only about experience. Many attributes can make a difference in an applicant.

Here's the deal:

The hiring company is looking for an entry-level project manager to handle specific tasks. You'll be able to find more details about that in the job application. Here’s how to build your resume:

• Read the job description, identify those duties, and prepare to include them in your resume.
• Feature the specific skills you have that allow you to perform those tasks.
• Support that with your educational background and unique certificates.

We'll teach you in the rest of this guide how you can do all that. Learn how to read a job description and extract the main resume keywords in this guide .

How to list your hard skills and soft skills on your resume

Since project managers cover a wide field of responsibilities, it doesn't help to list a handful of skills that are of the same nature.

You must pick the most relevant skills for the position you're applying to. Then use them to show that you can guarantee objectives, ensure quality, mitigate risk, etc.

14 technical skills on a project manager resume

• Project development
• Project Management Software
• Project Schedule
• Data processing
• Microsoft Office: Word, MS Excel, Project, PowerPoint
• ProjectLink
• Oracle Project Accounting
• Project Management Tools
• Risk Management
• Project Deployment

As you may have noticed, these technical skills  are specific to the job duties of any project manager.

Of course, you shouldn’t list them all in your resume.

Identify which skills are most required for the job you’re applying to by reading the job description carefully.

17 important soft skills to include in your resume for a project manager job

• Leadership skills
• Negotiation
• Communication Skills
• Critical Thinking
• Strategic project planning & Project scope
• Multitasking
• Detail-oriented
• Analytical skills
• Team management
• Customer Focus
• Interpersonal Skills
• Business Analysis
• Decision-Making
• Problem-Solving
• Resource Allocation
• Vendors Management
• Project Budgeting

These skills are a must-have for any applicant that’s serious about getting hired. But don’t limit yourself to the skills section for them.

The best way to showcase your soft skills  is in other parts of your resume.

For example, you can include them within your experience section. Or list your skills in your summary section to capture the HR’s interest .

Also, don’t lean too hard on buzzwords. If you decide to use buzzwords  in your Project Manager resume, make sure to use them in the right context and in the right place.

How to list your certifications and education on your resume

Project management is a role that requires lots of human interaction, flexibility, and creativity.

And you don’t learn this anywhere in school.

So you might ask:

Why do I need to include an education section in my resume anyway?

Think of it this way:

If you’re the hiring manager and had to cut a list from 1000s of candidates down to a dozen ones, what would your criteria be?

You’ll now focus on the secondary features of the applicants.

You want to hire someone who has all that, plus some relevant educational background .

Your resume needs an education section. Of course, you won’t detail everything you learned since primary school. In fact, you’ll do the exact opposite.

You’ll list your highest school degree, the university or college you went to, and the duration you spent there.

Check out this example:

All in all, the required degree depends on the industry the hiring company operates in.

Most often, those companies ask for a Bachelor’s in management or business. But sometimes they only hire candidates from technical fields such as computer science and IT.

It doesn't matter how strong your resume is. Featuring certifications in project management on a resume is always a plus.

It shows that you've invested lots of time to boost your career and learn new skills. And it also proves that you're experienced in your work.

But the most important thing is this:

It makes the hiring decision easier on recruiters and allows them to feel good about their choices.

If lots of trusted organizations are vouching for a candidate, it's a good thing to trust their judgment.

What are the best project management certificates to feature on your resume?

Top 10 certificates for your resume

• Project Management Professional (PMP) from Project Management Institute (PMI)
• Certified Associate in Project Management (CAPM)
• Certified ScrumMaster (CSM)
• Certified Project Management Practitioner (CPMP)
• Master Project Manager (MPM)
• Lean management

Project management and PMP from PMI – the gist of it

Let’s do a blitz round of the hottest questions about whether a PMP certification is worth the money or not.

Is PMP certification still relevant today?

Yes, there’s a growing demand for certified project managers. The demand for project managers is likely to continue to grow as organizations increasingly rely on project-based work to achieve their goals.

Can a PMP certificate increase my salary?

According to the Project Management Institute (PMI), the median annual salary for non-certified project managers in the United States is $93,000. On the other hand, Project Management Professionals (PMPs), who are certified by PMI, earn a median wage of $123,000 per year, which is a 32% increase compared to their non-certified colleagues.

Should I invest in a master's degree or PMP?

A PMP certification is considered superior to a Master's degree in Project Management. This is because a PMP certification requires at least 7,500 hours of hands-on experience leading and directing projects, as well as an objectively assessed level of theoretical knowledge. In comparison, a Master's degree in Project Management is focused primarily on theoretical knowledge and may not provide the same level of practical experience.

How to write your project manager resume summary or objective

Not sure what the utility of a summary in a resume is? It’s meant to provide a quick overview of your career so that hiring managers can learn more about you at a glance.

Generally, you want to include:

• Most successful projects you worked on
• Strongest project management skills that allowed you to thrive in your past jobs
• Best results and accomplishments you achieved in your career
• Types of projects you were responsible for implementation

To take this a step further, you’ll:

• Include precise metrics to support your claims.
• Use short, direct sentences to keep HRs interested.
• Personalize it by including specific project management keywords, skills, and achievements.

Let’s take a look at some project management resume summaries.

This barely scratches the surface as to who the candidate is and what they’re up to. Instead, it makes them look too uninterested and lazy to update their resume.

Let’s make this better with a few simple changes.

This is a better summary, because:

• It contains precise numbers that serve as strong evidence of your competence.
• It’s more personalized and speaks directly to the hiring manager.
• It features real examples of what the candidate worked on and achieved in their past job.

Finally, the question begs…

Do you need a resume objective ?

We say - you don’t. A project manager is usually an experienced candidate for whom a career objective won’t greatly help.

Additional sections for a project manager resume

You feel you need to add more depth to your resume, but you keep repeating the same bullet points over and over again? Let’s look at some additional sections that can put your experience beyond just professional roles and settings:

• Languages : Demonstrates multilingual abilities, beneficial in global project teams and diverse work environments.
• Professional affiliations : Lists memberships in relevant organizations, indicating engagement with the professional community.
• Volunteer experience : Showcases leadership and teamwork skills in non-professional settings, reflecting personal values and work ethic.
• Awards and honors : Presents achievements and recognitions, underscoring excellence and dedication in the field.
• Publications : Includes articles or papers written, reflecting expertise and thought leadership in project management.
• Personal projects : Describes relevant personal or side projects, showing initiative and passion beyond professional work.

Key takeaways for making an outstanding project manager resume

• Read the job description carefully . Understand what the hiring company is looking for, then craft your resume accordingly
• Use your resume header to grab attention and prove your competence
• Highlight your greatest accomplishments throughout your resume to remind people of your worth
• Use your experience section to feature your relevant expertise in cross-functional teams, and strongest skills
• When faced with competition, add an education and certificates sections to stand out from other

Project Manager resume examples

Explore additional project manager resume samples and guides and see what works for your level of experience or role.

• The career objective clearly states the candidate's career goals and relevant experience.
• The internship experiences provide specific examples of the candidate's relevant experience in the IT industry.
• The strengths and skills sections include specific examples of the candidate's soft and hard skills, providing evidence of their abilities in real-life situations.

• 10 years of work experience as a project manager in Agile teams
• Project Manager Professional Certification
• Bachelor degree in adjacent to project management industry

Looking to build your own Project Manager resume?

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3 Real Technical Project Manager Resume Examples That Worked in 2024

Technical Project Manager Resume

Modern technical project manager resume, professional technical project manager resume.

• What Matters Most: Skills & Work Experience
• 5 Tips To Get More Interviews

You can communicate with executives and developers alike. You know what technology a project takes and know how to deliver it.

How do you showcase both your technical and project skills on your technical project manager resume?

That’s where we can help. Since starting BeamJobs I’ve helped thousands of technical project managers land their next jobs.

These 3 technical project manager resume templates and our quick cover letter generator are designed to be a launching point for your job application.

Microsoft Word

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Related resume examples

• IT project manager
• Entry level project manager
• Assistant project manager
• Junior project manager
• Project manager

What Really Matters: Your Experience and Skills

When a recruiter is looking at your technical project manager resume they first want to know what your technical skills are.

They know their tech stack and want to make sure that all would-be PMs also know that tech stack. To check this they’ll jump right to your “skills” section.

Here they are looking for reasons to say “no” to your resume. This is a bare minimum check.

The key is to focus on the 1-2 programming languages you know best. Don’t include a laundry list of every language or framework you’ve ever seen.

9 Popular Technical Project Manager Skills

• Javascript (Angular)
• Agile methodologies

Sample Technical Project Manager Work Experience Bullet Points

As a technical project manager, you have it easy when it comes to your resume. As part of your job you have to create and report on KPIs.

So now you just have to focus on how you improved those KPIs on your resume. Instead of focusing on your job responsibilities, you want to focus on your impact.

Give context for the projects you managed, then talk about your role in each project, then talk about the impact.

This impact can focus on anything measurable; revenue, cost reduction, efficiency improvement, quality improvement, etc..

Here are a few examples:

• Oversaw the creation of a new product feature that drastically expanded the addressable market and reached over $7M in annual revenue
• Managed a team of data engineers to increase the quality of the data being ingested to predict user outcomes, improving model accuracy by 18%
• Worked closely with product managers and web developers to understand the most active users and create a new pricing tier for those users which increased customer LTV by $250
• Due to customer complaints, oversaw project from initiation through close to identify and reduce time-consuming network requests ultimately increasing app speed by 35%

Top 5 Tips For Your Technical Project Manager Resume

• If a developer told you they were an expert in 11 programming languages you would call that wishful thinking at best. Recruiters expect the same of technical project managers. You don’t have to know every language and framework under the sun. Demonstrate where you are an expert.
• You’re being hired to take ideas and turn them into tangible software. You’re expressly being hired to make the lives of management easy. Demonstrate this level of ownership in your work experience bullet points by really focusing on your contribution within a project.
• If a company asked you how much you were over budget and you replied with something like “by a number” they wouldn’t be happy. The same goes for your resume. Focus on measurable, numeric impact.
• It’s worth every minute. Keep it simple. Read the job description and as you read it add any skills or projects you’ve worked on that come to mind to your resume. This should take no more than 15 minutes per job.
• You have to communicate with both technical and non-technical audiences regularly as a technical project manager. So, showcase you know how to dip in and out of both worlds so you remove that as a potential question from the mind of the recruiter.

Frequently Asked Questions

• The more experience you have, the more you want that experience to be the focal point of your technical PM resume. So, keep your “education” to just what’s needed. Namely the school(s) you went to and the degree(s) you got.
• Your cover letter is the place to really flesh out the projects you managed. While your resume focuses on the impact, your cover letter can focus on the “why”, “what”, and “how” of the project.
• Don’t get too crazy here. You want skills, work experience, and education. And contact information, if you can believe it one time I forgot my contact information.

School Manager Resume Sample

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Work Experience

• Experience with concrete and related products
• Possess a valid Class A or B Commercial Driver’s License (CDL) required
• Smith System Trainer Certification (or ability to obtain within 6 months)
• Work closely with senior team members to understand and perform key aspects of the senior role in order to act as a back-up
• Seek to effectively understand the systems underlying all lines of business (LOB) within the organization in order to function as a subject matter expert (SME), user advocate and to assist with configurations and implementations
• Provide routine and ad hoc systems reporting
• Investigate and resolve classroom and course systems-related issues
• Review and validate invoices from vendors, process for payment
• Work directly with the Company’s Systems and Technology team to resolve content and platform integration and order management issues
• Oversee population of schools’ respective student information systems by monitoring data for inconsistencies, researching inconsistencies and developing plans for correction and future prevention
• Stay current on the state’s policies, procedures and legislation; and
• Proven leadership experience in a Food Service environment
• Develop and deliver sound recommendations
• Proven leadership experience in a Catering environment
• Partner with the Executive Director to ensure alignment across I&I’s strategic vision and shared understanding of challenges and opportunities
• Contribute to the consortium technical working group towards the integration of strategies and standards and monitoring to achieve program results
• Represent the consortium in relevant technical and operational forum
• Provide hands-on technical assistance and coaching to the organization’s staff and partners
• Experience in a related managerial role
• Work with teams, communicate and coordinate with government departments and other agencies at various levels
• Demonstrated creativity, innovation and initiative
• Communicate complex issues clearly and write proficiently in English
• Responsible for locking and securing of doors, windows and perimeter gates
• Check heating / lighting and water is functional and available as required

Professional Skills

• Excellent analytical and problem solving skills, with the proven ability to plan and implement lasting, effective solutions to problems and new challenges
• Experience of managing significant budgets, ensuring funds deliver value for money, with experience of successful business planning
• Professional experience required including 3-5 years experience in managing a team of at least 4 people.
• Experience with managing online learning
• Experience developing and facilitating trainings
• FM experience in an educational setting is desirable
• Schedule all budgetary allocations, ensuring alignment to P2G mission and priority goals

How to write School Manager Resume

School Manager role is responsible for software, training, integration, database, procurement, purchasing, security, payroll, reporting, insurance. To write great resume for school manager job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For School Manager Resume

The section contact information is important in your school manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your School Manager Resume

The section work experience is an essential part of your school manager resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous school manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular school manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative School Manager resume experience can include:

• Some operational or logistics experience and/or management experience
• The ability to work in a fast paced environment with competing priorities
• Expertise in data manipulation, reporting, and importing and exporting between applications
• Keep all outdoor areas, paths, steps, pathways, approaches and drain grids in a clean condition and litter free including the emptying of outside bins
• Responsible for overseeing business, financial and other administrative matters and implementing recommendations related thereto
• Serves as a point of contact regarding non-instructional matters for external constituents, including community groups and other city agencies

Education on a School Manager Resume

Make sure to make education a priority on your school manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your school manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in School Manager Resume

When listing skills on your school manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical school manager skills:

• To be an effective member of the College Operations Group, and participate in other committees, working groups or forums on behalf of the College
• To be an effective member of the College Operational Management Group, and participate in other committees, working groups or forums on behalf of the College
• Experience in software development.
• Extensive experience with Microsoft Office programs, e.g., Excel, PowerPoint and Word
• Extensive experience and fluency with Microsoft Office programs, e.g., Excel, PowerPoint, and Word especially
• Graduate or equivalent level qualification or relevant experience

List of Typical Experience For a School Manager Resume

Experience for pop-up school program manager resume.

• Relevant experience managing a team and work flow processes, as well as documenting receipt, and reporting functions in a student data privacy environment
• The ability to influence and lead, while working on a team and delegating as-needed
• The ability to drive and enhance efficiency in processes while serving as a key point of contact for administration projects and issues
• Proficiency in personnel management
• The ability to adapt in a fast-paced work environment
• Technologically proficient (especially with Microsoft OS and MS Office programs)

List of Typical Skills For a School Manager Resume

Skills for pop-up school program manager resume.

• Analyzes student data to support the principal’s instructional and classroom priorities. Prepares reports in response to requests for information
• To be responsible for the implementation of priorities, projects and initiatives which support the agreed strategic objectives of the College
• Liaises with advertising agency and provides clear direction to create and implement lead generation marketing campaigns
• Supports principals and their designees in building their operational and budgetary capacity through professional development and coaching sessions
• Deep passion for working with the students in District 79 -- overage, under-credited youth
• Deep passion for working with D79 students, e.g., over-aged, under-credited youth who have fallen behind academically for a host of reasons

Skills For After School Programme Manager Resume

• Manages day-to-day marketing activities for assigned programs
• Reviews accuracy of layouts, and manages internal review process and traffic advertising proofs
• Monitors marketing plan performance in order to meet program enrollment goals
• Manages internal branding through consistent application and use of graphic assets
• Reviews contracts and bids to ensure compliance with established purchasing procedures
• Supports instructional staff in grant administration, including the preparation of annual progress reports and demonstration of outcomes
• Ensure that all timely and efficient scheduling of budgetary allocations are scheduled in compliance with policies initiatives
• Develop spending plans and analysis of all discretionary funds
• Ensure accurate scheduling of all funds in personnel, per session and OTPS accounts

Skills For Manager of School Counseling Services Resume

• Analyze and evaluate all budgetary schedules and allocations utilizing Excel data spreadsheets
• Arkansas Counseling Credential
• Lift 50# from ground to waist is required
• Manage key accounts to maximize revenue opportunities from each account, taking consideration of customer needs, our product portfolio and effectively matching customer delivery capability with product type
• Develop relationships with key accounts to identify commercial opportunity, networking and fact-finding to drive achievement of plans and objectives
• Able to multi-task, analyze and drive process improvement; organized and detail oriented
• Multi-task, analyze and drive process improvement
• Experience of leading, organising, motivating and developing a team of staff, setting and monitoring performance standards, addressing areas of under-performance, and delivering an excellent customer service in a complex setting
• Graduate or equivalent level qualification

Skills For School Business Manager Resume

• A knowledge of current issues within the higher education sector, particularly in the Welsh context
• Partners with all relevant stakeholders across the organization to meet project deadlines and deliverables
• Oversees video, photoshoots and webinars
• Maintains up-to-date website and CRM communications plans
• Proactively optimizes conversions of inquiries and started applications

Skills For Driving School Manager Resume

• Liaise with any contractors on Site in respect of job required, safety on Site (e.g. with regard to vehicles/equipment) and the like
• Clear pathways/stairs of snow and apply Grit/salt to ensure safe surfaces as required
• Technologically proficient (especially with Microsoft Office products)
• Supervises and Manages office staff and assists with a wide variety of personnel support issues; Makes daily work assignments and monitors the Enrollment and Registration team’s progress toward goals
• Assists the principal in the preparation of grant applications for non-instructional items, such as those for personnel, supplies and equipment
• To contribute and on occasion lead on the development and implementation of wider College projects and initiatives
• To liaise with College professional services’ staff in the delivery of operational activities as appropriate

Skills For Key Account Manager Edexcel & Global School Resume

• To undertake continuous professional development under the guidance of the College Registrar
• Responsible for locking and securing all doors, windows and perimeter gates at the end of each day to ensure security of the Site and activating and deactivating any alarm systems
• Check heating, lighting and hot water is functional and available as required
• Monitor cleaning work carried out by cleaning contractors and liaise with cleaning contractors on Site regarding rectification work Carry out cleaning work related to toilet cleans and bodily fluids as required
• Carry out general repairs and maintenance including first fix response
• Work to agreed shift patterns to ensure service delivery in accordance with the business requirements and contractual obligations
• Participate in and respond to out of hour’s issues and emergencies at schools within the project as part of a list of nominated contacts

Skills For School Finance & Accounting Support Procurement Manager Resume

• Advises, recommends, and implements solutions to various business related requests, questions, and concerns
• Assists principals in the preparation of grant applications for non-instructional items, such as those for personnel, supplies and equipment
• Maintains data base of all staff assignments, site openings and closings and related operational needs
• Manage the P2G budget within the Galaxy system
• Review, analyze, and determine resource allocations to respective boroughs based on student enrollment, attendance, demographics and outcomes

Skills For Cooking School Manager Resume

• Determine appropriate object codes and fund sources for Other Than Personal Service (OTPS) expenditures
• Evaluate student enrollment, attendance and outcome trends and patterns in collaboration with the P2G Procurement Team
• Determine equitable budgetary applications in collaboration with P2G Borough Principals

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• Software Project Manager Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
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Common Responsibilities Listed on Software Project Manager Resumes:

• Project Planning: Develop project plans, timelines, and budgets, and ensure that all stakeholders are aligned with project goals and objectives.
• Risk Management: Identify potential risks and develop strategies to mitigate them, ensuring that the project stays on track and within budget.
• Team Management: Manage a team of developers, designers, and other professionals, ensuring that everyone is working together effectively and efficiently.
• Communication: Communicate regularly with stakeholders, including clients, team members, and executives, to keep everyone informed of project progress and any issues that arise.
• Quality Assurance: Ensure that all software developed meets quality standards and is thoroughly tested before release.
• Resource Allocation: Allocate resources, including personnel, equipment, and budget, to ensure that the project is completed on time and within budget.
• Change Management: Manage changes to project scope, schedule, and budget, ensuring that all stakeholders are informed and that changes are properly documented.
• Documentation: Ensure that all project documentation, including requirements, design documents, and test plans, are complete and up-to-date.
• Training and Support: Provide training and support to end-users, ensuring that they are able to use the software effectively and efficiently.
• Continuous Improvement: Continuously evaluate project processes and procedures, looking for ways to improve efficiency and effectiveness.

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Software Project Manager Resume Example:

• Successfully managed the software development lifecycle for 10+ projects, ensuring outputs were delivered on-time and to spec while maintaining an average budget savings of 8%
• Identified deficiencies in the software development process, leading to the strategies and implementation of a quality control system that improved product accuracy by 15%
• Mentored and provided strategic guidance to junior project management staff, resulting in a 15% average increase in project success rates
• Developed milestones and identified project risks, maintaining quality and compliance standards that decreased project backlogs by 25%
• Spearheaded research and development of new software prototypes that enabled full-service customer engagement, boosting revenue by 40%
• Analyzed user requirements, then wrote and finalized technical specifications for all projects, leading to an increase of customer satisfaction by 20%
• Led communication strategy and fostered strong relationships with stakeholders and vendors, resulting in a 5% increase in customer retention
• Coordinated project closeouts through detailed project documentation, closing off open items and ensuring the successful execution of each project
• Developed new processes to optimize the software development cycle, involving meetings and feedback sessions with key stakeholders that led to a 50% decreased in resolution time
• Project Management
• Strategic Planning
• Business Analysis
• Software Development
• Quality Control
• Team Mentoring
• Technical Specifications Writing
• Customer Engagement
• Risk Identification
• Change Management
• Stakeholder Management
• Communication
• Process Optimization
• Documentation
• Relationship Building
• User Requirements Analysis
• Time Management
• Problem-Solving
• Results-Driven
• Technology Management
• Agile Project Management

Top Skills & Keywords for Software Project Manager Resumes:

Hard skills.

• Project Planning and Scheduling
• Agile and Scrum Methodologies
• Risk Management
• Budgeting and Resource Allocation
• Quality Assurance and Testing
• Software Development Life Cycle (SDLC)
• Team Management and Leadership
• Technical Documentation
• Communication and Collaboration
• Vendor Management

Soft Skills

• Leadership and Team Management
• Communication and Presentation Skills
• Collaboration and Cross-Functional Coordination
• Problem Solving and Critical Thinking
• Adaptability and Flexibility
• Time Management and Prioritization
• Decision Making and Strategic Planning
• Conflict Resolution and Negotiation
• Risk Management and Mitigation
• Stakeholder Management and Relationship Building
• Agile Methodologies and Project Management Tools

Resume Action Verbs for Software Project Managers:

• Implemented
• Facilitated
• Collaborated
• Communicated
• Prioritized
• Coordinated
• Streamlined

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Related Resumes for Software Project Managers:

Agile project manager, agile technical project manager, it project manager, senior technical project manager, technical program manager, junior project manager, associate project manager, senior project manager.

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Senior IT Project Manager Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the senior it project manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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• Works to develop in-depth knowledge of project management components, including Project Management Software (such as MS Project 2000)
• Develops recommendations and implements improvements to established project management methodologies within SunTrust
• Provide ongoing feedback, direction and performance management to the development team
• Proven track record in project resource management, including mentoring and coaching, performance management and project financial management
• Develops and manages vendor relationships with service providers
• Develop and/or improve tracking tools to communicate project progress and benefit provided to clients
• Manage team relationships. Provide performance feedback and coaching to project and program team members
• Create, manage and update project schedules and timeline
• Knowledge of generating process and workflow documentation
• Partner with business units and understand their day to day challenges, workflow and processes with the goal of becoming a subject matter expert
• Plan/implement IT infrastructure, applications, financial systems and software development projects
• Ensure deadlines and cost targets are met
• Coordinate outside vendor involvement
• Serve as a Service Delivery liaison between business and IT
• Provide on-going feedback, direction and performance management to the development team
• Provide leadership to one or more development projects, documenting and managing workflows, priorities, and
• Provide analytical, technical, business and/or management expertise to the group
• Act as the point-person to lead and manage a development team of up to 10 people
• Project manage all assigned engagements and projects as per the SDLC and CITMP standards of Compliance
• Build close working relationships with our business partners and users
• Ensure project plans are created and maintained
• Excellent communication skills and be able to interface with customers in a positive, professional manner
• Strong leadership qualities and team management skills; strong interpersonal skills and ability to deal with staff at all levels
• Excellent organizational and analytical skills, process and detailed oriented, a self-starter who is highly motivated to obtain goals/results
• Excellent communication skills, both verbal and written. Ability to tailor the message to the target audience. Attention to detail and follow-through
• Exceptional organizational skills with strong attention to detail, follow-through and ability to use analysis to drive decisions
• Experience as a Team Leader/Software Developer with specific business knowledge within the Telecommunications Industry is desirable
• Ability to work in group setting and independently; ability to adjust to changing priorities
• Manage Statement of Work (3rd party vendor) through project lifecycle to ensure all contracted deliverables have been achieved (where applicable)
• Strong business knowledge in multiple asset classes, including equities, fixed income and FX
• Ability to navigate a highly matrixed organization effectively

15 Senior IT Project Manager resume templates

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• Delivery of 5 projects resulting in an application system implementation
• Advanced skills in interacting with senior business and IT executives for discussion of business cases, issues, conflicts, and presentations on project status, etc
• Task based plans
• Base-lining & scheduling
• Program Plan and metrics
• Meta Model creation
• Quality Controls
• Developing and maintaining a structured plan that meets business needs
• Managing project quality, including project work plans, analyzing quality issues and implementing continuous improvement activities
• Managing risks and issues identifying, analyzing, tracking, managing, escalating, and resolving / mitigating risks and issues that impact the program's ability to meet the Global Internet Redesign program goals and commitments
• Adhering to all mandated Citi procedures, tools and standards and supporting audit reviews
• Define roles and expectations for those involved in the projects
• Ensure integration of projects and programs with a full understanding and management of dependencies
• Ensure all stakeholders are identified and understand the project schedule and key milestones
• Escalate project risks to the Project Sponsor and/or management when appropriate
• Very strong analytical skills Strong meeting organization and facilitation skills
• Solid understanding of Agile methodology
• Leads project team through structured task estimation process
• Monitors and controls projects, ensuring efficient utilization of project resources
• Documents meetings and coordinates status reports and approvals on deliverables
• Participates in preparing and executing the overall project plan
• Maintains open communications among project participants and affected parties
• Maintains strong focus on customer satisfaction by delivering predictable, repeatable project results
• Performs analyses that reflect actual versus planned cost at the project level
• Assesses impact of labor and cost variances
• Creates and maintains baseline cost estimate at the project level
• Incorporates risk mitigation strategy and contingency plan
• 7+ years of progressive experience in an IT related field, preferably in a legal IT environment
• 7+ years experience managing complex IT projects and/or IT Support Departments
• 4+ years experience in project management of large IT initiatives
• Proven track record of successful project delivery for at least three large projects
• Proven success in working with teams and executive leadership in a complex, large-company environment
• Experience with Project Forecasting, Project Budgeting, System Development Life Cycle (SDLC), and Management Reporting
• Ability to monitor schedule deviations and assist in the development of alternative methods for corrective action at the project level
• Deep knowledge of standard IT project methodologies
• Strong critical thinking and analytical skills
• Strong relationship management skills. Interacts effectively and is able to influence at multiple levels in the project organization
• Dedicated and committed. Collaborative and consultative. Considered a valued member of the business or client team
• Organizational skills to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information
• Proficiency with project management tools—Microsoft Project, etc
• Excellent computer skills such as Word, Excel, PowerPoint, Visio
• Formal training in project management methodology, project workshop facilitation, and project estimation
• Managed projects for Internet infringement management technology
• Knowledge of business processes that support Internet copyright infringement management
• PMP (Project Management Professional)
• Certificate in project management

Senior IT Project Manager AML Resume Examples & Samples

• Self-starter to establish themselves as a Programme lead on the AML and Compliance requirements at hand, and managing the relationship with the EMEA clients working alongside global portfolio manager
• Provide Technology input, support, guidance and deliverables to help improve AML Hub Operations productivity for Alert investigation/processing
• Leading the application releases, and deploying AML solutions to UAT and production
• Resolving the ‘big ticket’ problems with significant business impact through in-depth evaluation of complex business /system processes and evolving industry standards the quickest
• Provide E2E Program/Project Management Delivery for AML Strategic Initiatives, involving Technology, AML Operations, Compliance and Business teams
• Providing expertise in the AML compliance area, and an advanced level of understanding of the principles of business analysis
• Utilizing comprehensive knowledge of multiple areas within technology to achieve technology objectives
• Managing resources and allocation of work, and maintaining a Project Tracking system for milestones, finance, and resources
• Liaising with clients for aiding direct communication on all important projects related to region
• Help ensure the business user has a thorough understanding of Mantas and Actimize functionality for new product initiations
• Facilitating the communication of status, issue, and risk disposition to stakeholders, including senior management on a timely basis
• Forecasts and manages project budgets and drives financial accountability for delivery of projects
• Works closely across business and IT teams to define scope of requirements and deliverables for the project
• Develops and actively manages project plans including, managing resources, project schedule and budget to meet deliverables. Maintain all reporting requirements as needed
• Actively manages the execution of the project, including assigning tasks to project staff, managing project scope and project finances, and ensuring the quality of deliverables
• Integrates the work of large teams and multiple vendors to deliver the project successfully
• Oversees all phases of the project, coordinating with business sponsors, vendors, and other relevant areas of IT throughout
• Ensures all deliverables and commitments are met and the project is in compliance with relevant standards and methodologies
• Proactively leads and executes project risk management and mitigation
• Ensures that all stakeholders are communicated with effectively and in a timely manner
• Self-motivated with a desire to progress in the career
• Flexible and adaptive, team player
• Comfortable in presenting suggestions for change and or improving existing work flows
• Bilingual (English and French) an asset
• Develops and documents technical project specifications, schedules, milestones, cost/benefit analysis, and budgets
• Guides cross-functional teams in the achievement of technical project objectives
• Coordinates and tracks technology project resources and schedules to ensure timely achievement of targeted outcomes
• May adopt Agile software development methodologies as a viable approach for certain technical projects
• Proficient in own discipline while acquiring higher level knowledge and skills
• Receives broad assignments and direction; determines methods to achieve goals
• Effectively resolves problems and roadblocks as they occur where analysis requires a review of a variety of factors
• May lead small projects and/or projects with minimal complexity
• Work requires knowledge of an advanced type customarily acquired by a prolonged course of specialized instruction and study beyond high school education
• Own project communication management; ensure that all meeting goals are noted, well communicated and eventually, complete
• Develop project plans for key projects, driven by Kanban inspired release planning techniques, that track progress of critical business objectives
• Establish a central collaboration solution and process by which different teams and 3rd party vendors can communicate, document, and measure success against project schedules
• Develop enough expertise on the technologies and solutions under development to sufficiently test and certify against documented success criteria – a willingness to roll up the sleeves to confirm quality and enable on-time delivery
• Exercise the initiative to schedule and run regular standing meetings to ensure the right level of communication across diverse stakeholder and resource teams
• This role may require some travel
• 4-5 years experience managing the development and execution of complex, multi-phased projects with external dependencies - proven project management knowledge
• Excellent organizational skills - has demonstrated the ability to convey information between different teams via collaboration services, documentation, and standing meetings
• Proven experience in the delivery of IT infrastructure and software development projects using industry standard Project Management methodologies
• Bachelor’s degree in computer science or related
• Knowledge of Jira/Confluence/SharePoint/Trello or similar collaboration and work management systems
• Passion for the future of radio
• Ad technology experience is a nice to have
• Functions as the primary liaison between the business line, operations and the technical areas throughout the project cycle
• Ensures that the testing process is comprehensive
• Monitors issues within projects and escalates the issues when appropriate
• Ensures that the project complies with IT Project Life Cycle methodology
• Coordinates and delegates assignments to other staff members
• Develops project schedules, work assignments, target dates and other aspects of assigned projects
• Determines if/how changes in project requirements and/or standards impact projects
• Prioritize workflow for a small team of highly focused software engineers
• Oversee quality assurance, end-to-end. Own and organize deployments to all environments
• Be a ‘window’ of communication for customers and affiliated vendor questions and problem resolution
• This role may require infrequent travel
• 4-5 years’ experience managing the development and execution of complex, multi-phased projects with external dependencies - proven project management knowledge
• Experience leading and motivating a team of software and QA engineers
• Extensive knowledge of JIRA and Confluence
• International business understanding a plus
• Automotive industry or affiliated business experience is a plus
• Strong analytical and planning skills, with ability to handle multiple projects simultaneously
• Must be able to interface at appropriate management levels with moderate customer interface
• Software Development Vendor management experience
• Proficient with Microsoft Office suite or equivalent. Proficient with a project scheduling software tool-MS Project

Senior IT Project Manager, Application Resume Examples & Samples

• Relationship Management--Ability to establish and build healthy working relations and partnerships with internal and external clients, vendors and peers
• IT Project Management--Knowledge of and experience with tools and techniques for planning, organizing, monitoring and controlling IT projects
• Coaching--Ability to encourage, motivate and guide individuals and teams in learning and improving effectiveness
• Works on infrastructure (INTEL; UNIX; STORAGE; DATA NETWORKING; DATA CENTER FACILITIES; WORKSTATION/LAPTOPS) problems/projects
• Demonstrates excellent judgment in selecting methods and techniques for obtaining technical solutions
• Has demonstrated formal project documentation experience (BRD, Project Plans, SDLC documentation, Risk logs, etc)
• Demonstrated ability to use established project management methodologies/tools to develop and execute technical project plans including - work plans, schedules, milestones, critical paths, project scope, technical architectures
• Responsible for project deliverables, monitoring, communicating statuses & issues
• Responsible for change management
• Communicates technical project information to all project team members, sponsors, vendors and IT managers, as appropriate
• Reviews, assesses and communicates quality assurance plan to team members, sponsors, and vendors
• Responsible for monitoring and communicating project status to IT management, sponsors, and vendors, as appropriate
• Adheres to project communication policy and procedures
• Communicates project information to all project team members, sponsors, vendors and IT managers, as appropriate
• Plans and executes pre and post project implementation
• 5+ years related IT Project Management experience managing Infrastructure projects
• PMP not required but nice to have
• Ability to run both Waterfall and Agile projects
• Demonstrated ongoing professional development in the field of project management
• Proficiency in project management and office software is a must
• Demonstrated knowledgeable of infrastructure & data flow architecture
• Understanding in the areas of data analysis, application integration, software testing, systems analysis and design, systems development, troubleshooting and problem solving on problems/projects of diverse scope and low to medium complexity
• Exceptional business communication, writing, and interpersonal skills; must be able to lead conference calls, WebEx sessions, face to face meetings and video conferencing
• Team focused with the ability to work independently
• Positive can-do attitude and the drive to roll the sleeves up and dive in
• Customer focus
• Ability and drive to contribute to process improvement and project management maturity
• Capable of making reliable decisions
• Results driven with the drive to lead project teams to success
• Exceptional planning & organization skills
• This is not a telecommuting position
• Successfully managed IT Projects that are strategic, mission critical with IT budgets of more than 5 Million
• Managed complex Global IT Projects that includes vendors and third parties
• End to End project Delivery Experience - Infrastructure, Package Integration, Internal Build
• Good working knowledge of Project Management Fundamentals and SDLC (Software Development Life Cycle)
• Working knowledge of both traditional and Agile Methodologies
• Have delivered projects dealing with: systems development, package integration, imaging, ‎infrastructure, business intelligence and Data Warehouse and client applications
• Financial Industry experience
• Bilingual is an asset
• Knowledge of relevant technologies
• Candidate should have strong knowledge of a Retail, Wholesale, Supply Chain, Warehouse management or Transportation business model with process best practices, in technology, development best practices, integration best practices, network and data security best practices
• Candidate must have proven past experience in implementing and managing concurrent large programs in a corporate multi-platform, multi-currency environment, global environment
• Should be comfortable with being hands on in support of implemented technology solutions
• Must be familiar and able to define and build Integration Network schemas (using Visio)
• Experience of managing budgets (Capital projects)
• Reporting to senior management in detailing current project statuses and forward looking plans for upcoming tasks
• Sr. PM: 3 - 5 years Prior PM experience required

Senior IT Project Manager Application Development Resume Examples & Samples

• Must have Bachelors or equivalent degree in Computer Science, Engineering, or related field
• Must have 5 - 8 years of professional Project Management experience
• Must have experience supporting application development projects through entire SDLC
• Must have extensive practical experience and knowledge with techniques for planning, organizing, and monitoring multiple IT projects simultaneously
• Must have effective influencing skills to impact decisions
• Must have experience with MS Office suite
• Planview (or other similar tools such as clarity) considered an asset
• 5+ years of relevant experience and a BS in Computer Science or related field
• Possesses in-depth understanding of the SDLC and how to apply it to relevant projects
• Leads RFP/RFI process for projects as required and works closely across business and IT teams to drive effective selection of delivery and solutions partners
• PMP certification desired, but prior success on the job is most critical
• Working knowledge of other Microsoft technologies: Desktop/server OS (Win7 & 2008), Microsoft Office (’07 & ’10), core networking concepts, and basic understanding of other associated IT systems

Senior IT Project Manager Pmo Usps Resume Examples & Samples

• Develop and implement comprehensive PMO plans and processes for overseeing, coordinating, and reporting on the Agile IV software development; the setup, enhancement, and operation of the DEV/SIT/CAT/PROD infrastructure hosting environments in accordance with USPS project standards; the application of IV&V to system releases; and the planning and execution of system piloting activities
• Manage project deliverables: Hold regular project status meetings; monitor and control schedule, scope and quality; and provide clear and concise periodic project status to the client management team
• 2 years of software application development management using Scrum
• 2 years of project management experience related to technical architecture, hosting infrastructure, data warehouse, and business intelligence system design and implementation
• 2 year of PMO management experience
• Government Consulting experience
• Prior USPS agile software development experience
• Prior data warehouse, business intelligence, and big data development experience
• Self-motivated, energetic, quick, adaptive learner
• Solid MicroSoft Office skills
• Delivers quality project solutions to the business while considering the applicable cost, resource, and schedule requirements
• Applies deep analytical skills and industry knowledge to propose innovative solutions and validate feasibility of approaches
• Maintains big-picture focus on results and continuous improvement
• Communicates with impact at all levels, from team member to senior executive
• Facilitates resolution of risks and issues with optimum speed and efficiency
• Ensures all quality and audit requirements are met for projects assigned to team
• Incorporates successes and lessons into best practices for Project Management
• At least eight (8) years of experience in enterprise-level, technology-focused project management, preferably in the Financial Services industry
• Experience managing a team of Project Management professionals, maintaining consistency in delivery and developing
• Strong customer focus and management of client expectations; ability to establish and maintain a high level of user trust and confidence in the IT group's knowledge of and concern for users' business needs
• Ability to gain credibility to influence decision makers and influencers - excellent oral and written communication skills; strong listening, situation analysis, negotiation and facilitation skills
• Bachelor's degree in Computer Science, Engineering, or related discipline, advanced degree a plus
• PMP or other Project Management certification preferred
• Previous Banking or Financial services Technology Project Management Experience
• Previous work experience with shared services / SOA principles
• Interest in technology architecture and design
• Oversee multiple small to medium contractor development teams creating and maintaining web applications using the latest technologies
• Coordinate tasks to achieve and maintain system certification and accreditation (C&A), resolution of technical issues, and compliance. This includes working with the Information Assurance Officer (IAO) and hosting center personnel
• Experience with multiple software development methodologies including Agile
• Experience in a consulting environment managing projects for multiple external clients
• At least five years of experience as a Project Manager
• At least three years of experience leading a project teams on complex software development and implementation projects in a web based environment
• Demonstrated ability to develop comprehensive project plans
• Demonstrated experience managing to budgets, profit targets, and timelines
• Demonstrated experience managing Agile Scrum projects
• Proficiency in the latest version of Microsoft Project
• Client focused experience in the Federal Child Care, Youth Programs, and/or Human Services verticals
• Develop and implement comprehensive PMO plans and processes for the PMO internal project management, release management/user stories/requirements management, user acceptance testing, communications management, user guide technical writing, and tier 2 help desk support functions. This will include the development and execution of risk, issue, action item, and meeting minutes management plans
• 15+ years of overall IT experience
• 7+ years of software application development project management experience
• 1 year of experience with program schedule management including creating and maintaining large, complex integrated master schedules
• Jira, VersionOne or HP ALM experience
• Strong MS-Project and Visio skills
• An active government security clearance
• Team player with the ability to work in a fast-paced environment

Senior IT Project Manager Global Retail & Digital Technology Team Resume Examples & Samples

• Managing complex large-scale or multiple mid-sized projects, including all elements of scope, time, cost, quality, resources, risk, integration, procurement, human resources and communications in a technology environment (7-10 years)
• Working across functional areas to develop effective business solutions that align with company and department objectives (7 years)
• Requirements gathering and analysis (2 years)
• Mentoring other project managers in project management (2 years)
• Experience leading complex projects from initial justification through completion utilizing Software Development Lifecycle (SDLC) Waterfall and Agile methodologies
• Advanced knowledge of project management principles: scope, schedule, quality, expense forecasting and budget management; defining team roles & responsibilities; driving issue resolution and mitigating risk; influencing, negotiation and change agent skills; procurement and vendor management oversight; project communications
• Demonstrated ability to effectively communicate, both orally and in writing, to all levels of the organization
• Ability to establish collaborative relationships and lead cross-functional teams in a matrixed environment
• Strong Microsoft Office skills including Visio, Excel, Powerpoint, Word, Microsoft Project Professional and Microsoft Sharepoint. Experience with Project Portfolio Management tools such as Microsoft Project, Clarity or other
• PMP or Scrum Master Certifications preferred
• Working knowledge of CRM and Call/Contact Center technologies preferred
• Global implementation experience preferred
• Accountable for achieving approved schedule and budget and works with sponsors and stakeholders on any changes (scope changes)
• Builds project team and gains additional funding or resources as needed
• Owns communication of the project status to the sponsor and stakeholder community
• Accountable for ensuring quality and timely delivery for all project deliverables
• Identify necessary management structures for projects, and secure the management involvement required
• Continually identify, prioritize and mitigate project risks and issues
• Drive proper project chartering and setup
• Maintain strategic alignment of projects by analyzing charters and reviewing with management decision makers
• Identify and govern change and process management considerations critical to the success of the project
• Perform project team management, driving motivation, collaboration and performance
• Provide an environment conducive to the mentoring, coaching and training apprentice PMs
• Define and drive "rightsized" project management processes for each project, leveraging the PVH standard Project Methodology
• Track short-term project metrics (for example, schedule variances and customer satisfaction) to drive improvement
• Review the project's medium-term benefits (for example, to support business-case process improvement)
• A minimum of ten years' experience managing midsize-to-large enterprise wide projects with high levels of complexity and transformation
• Familiarity with the retail industry a plus
• Can manage above the single-project level (for example, can determine resource dependencies across multiple projects)
• Skilled at advanced cost estimation, and at identifying the correct level of requirements specification for the estimation accuracy needed
• Can work with business management on budgets, and with business/system analysts to define functional requirements enough for a sufficiently accurate estimate (recognizing that priority trade-offs may favor on-time or on-scope delivery over on-budget)
• Skilled at managing interpersonal relations to build rapport inside and outside the immediate project team, and can motivate through leadership and mentor development of more-junior PMs
• Can steer collaboration with contractors on projects (for example, from RFP evaluation through acceptance), maintaining controls as required, and can successfully confront contractor PMs as needed
• Can debate effectively for or against project changes, continuation or cancellation, as appropriate
• Can drive business process and change management discussions, identifying and governing actionable next steps to ensure successful outcomes
• Project Initiation and Analysis
• Develops and administers Request for Information and Request for Proposal documents and process
• Ensures projects are approved and funded
• Manages all aspects of the project, including budget, timeline, scope, quality and customer expectations
• Develops, monitors and updates project plans
• Selects and manages project resources, both internal and external resources
• Chairs regular project team meetings, schedules and attends Steering Committee Meetings and chairs Post Implementation review meetings
• Obtains sign-offs on all project deliverables and ensures they are maintained in Fox' project repository
• Utilizes project management tools and best practices aimed at increasing project success
• Participates in development of Project Office Methodology templates. Trains and mentors other IT project managers on Project Office Methodologies
• Other Duties As Required
• SFDC experience is a big plus
• Extensive knowledge of Project and Software Development Lifecycle Methodologies
• Extensive knowledge of project management activities, deliverables and processes
• Capable of leading effective project meetings that are tailored to the audience
• Ability to create simple to complex project plans, timelines and work breakdown structures using project management tools such as MS Project
• Must have experience with large back end transactional systems or ERP business / planning systems that have been deployed globally
• Minimum 5 years IT experience in applications development and/or IT infrastructure, with 3+ years managing projects
• Proven track record successfully managing IT projects in a complex, diverse and challenging business and IT environment
• Relationship Management‐‐Ability to establish and build healthy working relations and partnerships with clients, vendors and peers
• Team Management and Team Building‐‐Ability to form, build and manage effective teams
• Leadership‐‐Knowledge of approaches, tools, and techniques for gaining the cooperation and support of others
• IT Project Management‐‐Knowledge of and experience with tools and techniques for planning, organizing, monitoring and controlling IT projects
• Influencing‐‐Ability to impact decisions within and outside own organization
• Decision Making and Critical Thinking‐‐Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems
• Coaching ‐‐Ability to encourage, motivate and guide individuals and teams in learning and improving effectiveness
• Application Delivery Process‐‐Knowledge of major tasks, deliverables, formal methodologies and disciplines for delivering new or enhanced applications
• Relationship Management--Ability to establish and build healthy working relations and partnerships with clients, vendors and peers
• Leadership--Knowledge of approaches, tools, and techniques for gaining the cooperation and support of others
• Coaching --Ability to encourage, motivate and guide individuals and teams in learning and improving effectiveness
• Analyzing business problem and possible alternative solutions given the technical standards of CIBC and make recommendation to sponsor/management; analyzing possible risks and recommend mitigation approach from a number of possible choices, often creating new options with input from team members; analyzing a number of vendor RFPs to determine the pros/cons and risks involved and make recommendation on choice and mitigations to contain risks to management
• Ensuring projects for which they are responsible meet the requirements of CIBC’s standards, policy and procedures; that all necessary risk assessments and risk assessment processes are carried out at the appropriate time including Architecture Governance, Security Threat Risk Assessment, and Operational Gating
• Lead project teams in planning and estimating milestones, scheduling and assisting in defining required resources. Monitoring and updating project schedules and resources. Managing projects using best practices
• Ensure teams adhere to project goals and objectives
• Provide day-to-day support to team members
• Proactively engage in project risk mitigation. Identify and escalate project risks and issues to ensure timely resolution of all project related issues
• Lead formal project reviews and on-going project meetings
• Willing to work with remote teams, across time zones
• Ability to work under stressful conditions and manage multiple, overlapping projects and/or deadlines
• Project Management hands-on experience using both Waterfall & Agile Methodologies is the ideal fit – at least one of the two is required
• Strong facilitation skills; effective meeting practices
• Proven ability to manage conflict in an effective fashion; able to work with a variety of personalities and audiences
• Strong verbal/written/presentation English communication and skills
• 10+ years’ experience in Software Project Management
• Manage the activities and tasks associated with Agile projects within a large transformational change program for ATM Channel, coordinating tasks and activities across various impacted units, including line of business, technology, support units, vendors, and BBVA Group representatives
• Prepare and provide input to status reports as guidelines in governance model indicate to be needed
• Ensure compliance with established internal guidelines and external regulations
• May act on behalf of Worksteam manager as required by absence
• Lead program-level projects of diverse scope and high complexity
• Use established project management methodologies/tools to develop and execute project plans including work plans, schedules, milestones, critical paths, project scope
• Demonstrate good judgment and depth of experience in selecting methods and techniques for obtaining solutions
• Obtain/manage/reallocate resources to meet necessary goals
• Develop, drive, and maintain project schedule, identify and track milestones and identify and manage cross- functional dependencies
• Provide regular project status reports to stakeholders and management
• Motivate the project teams, driving consensus and collaboration
• Evangelize the principles and business value of the PMO throughout the organization
• Form, motivate, and lead high-performance cross-functional teams
• Build effective partnerships with, and between, the developers, architects, QA Team, and product managers
• Deliver a consistent and high quality service to our internal and external customers
• Coordinate efforts to scope, schedule, and deploy new features sets; as well as analyzing cost/benefit of feature selection and communicating results throughout the organization
• Manage and resolve issues and risks using innovative, creative, or practical ways
• Manage teams that may include off-shore resources and multiple time-zones
• Execute project within established capital and expense budgets, with monthly actuals/forecast analysis and appropriate adjustments
• Assist in conducting team building/development activities
• Contribute to performance appraisals for team members
• Create and develop presentations for technology management, sponsors, and/or vendors
• Participate in recruiting and hiring of team members
• Actively participate in and contribute to the development and evolution of the eCom PMO (i.e. templates, deliverables, and processes)
• 3+ years of Scrum Master experience and Scrum certification require
• BA/BS in relevant field of work or equivalent work experience
• Masters degree a plus
• 5+ years of related work experience in eCommerce Project Management
• Proficiency in project management and office software (i.e. Outlook, Excel, Word) In depth understanding and
• Excellent business communication, facilitation, writing and interpersonal skills
• Manage software development and business process analysis projects involving cross-functional teams focused on the delivery of a product or service
• Develop and maintain project charters, detailed work plans, schedules and risk registers appropriate for the scope and complexity of each project
• Communicate status for assigned projects through written status reports and other communications as needed for a variety of audiences
• Perform project risk assessment and implement risk mitigation plans
• Document high level business requirements for projects as needed
• Travel for the company, as needed
• Five or more years of progressively responsible project management experience, including experience with business process analysis and workflow re-engineering
• Bachelor's degree required. A degree in Computer Science/Management Information Systems/Business Administration/Engineering or related discipline is preferred
• Advanced knowledge of project management concepts, tools and activities, including MS Project, MS Office (Visio, Word, Excel, PowerPoint) and requirements analysis. Change management training and experience is preferred
• Proven ability to manage complex large scale projects under significant constraints
• Strong analytical and problem-solving skills. Ability to quickly assess unclear or complex situations and reduce into clear direction for the team
• Strong organizational and time management skills. Ability to work independently and efficiently in a fast paced environment
• Excellent interpersonal, collaborative and communication skills; demonstrated ability to establish positive working relationships at all levels of the organization and with technical and non-technical staff. Ability to effectively lead, manage and energize cross-functional teams across multiple sites
• Excellent oral and written communication skills, including presentation experience in a variety of settings
• 5+ years of IT Project Planning and Management experience
• Experience in managing infrastructure projects from cradle to grave
• Experience utilizing a structured Project Management methodology
• Drives application migration activity with support of other Service Line Service Delivery teams from current location to new Sydney COLO location
• Supports the infrastructure build in the new Sydney COLO location, which may require sharing in the management of this effort to meet schedules
• Prior experience in data center moves or moves to COLO facilities, having directly managed the setup of infrastructure components, including involvement with managing the application migration from old environments to new environments
• Experience with “DoubleTake” software would be advantageous
• Familiarity with ITIL v2 or 3
• Drive the strategic direction and evolution of several web applications for the Office of Child Care
• Collaborate with senior management to establish quarterly and annual milestone plans for web products
• Oversee the technology budget to ensure no cost overruns occur
• Manage all aspects of web application development and enhancement including: requirements gathering, quality control, content and control management strategies
• Document and prioritize product specifications including goals, use cases, and business requirements
• Troubleshoot end-users' technical support requests and provide end user training support
• Define user interface and workflow specifications for the enhancement of web applications that substantially improve the customer experience and along to client priorities and objectives
• Collaborate with design, development, business analyst and QA to define the best solution for the end user
• Collaborate with senior management to understand end user needs and client priorities
• Manage multiple small to medium teams of developers creating and maintaining web applications using the latest Technologies
• Assist clients and staff in performing Agile Product Owner and Agile Scrum Master duties, stepping in when needed to ensure delivery
• Lead an integrated consulting team delivering interactive and creative solutions to clients (Modern technologies, Mobile, Responsive web design, APIs, CMS, Agile processes, Heavy UX and visual design, Behavior-changed focused websites, Teamwork with Marketing)
• Respond to requests for proposals and develop technical approaches for a wide range of web development efforts
• 5+ years as a Project Manager
• 3+ years leading project teams on complex software development and implementation projects in a web based environment
• Demonstrated ability to develop comprehensive project plans and experience managing to budgets, profit targets, and timelines
• The ability to demonstrate how you have grown business
• Client focused experience with Civilian Agencies
• Experience with Civilian Agencies. Experience in the Federal Education, Human Services, and/or Vulnerable Communities verticals
• Child and youth focused programs for Federal clients preferred
• Experience with Drupal, Adobe AEM, Tableau
• Experience in managing Budgets and effective Resource Management
• Knowledge in SDLC and specific PM methodologies (Waterfall, Agile, Scrum, Sprints, RAD)
• Knowledge of project planning, implementation & management gained through experience using formal project planning tools and recognized Project Management methodology
• Understanding of Testing Management process and methodologies
• Knowledge of Change Management and Workforce & Business re-design
• Graduate Degree
• Educate project team on Project Management and SDLC process and deliverables
• Keep track of lessons learned and share with COE internal/external team members
• Track and maintain all aspects of project deliverables and documentation
• Follow standards and processes for change management and version control
• At least 12 years of experience in IT project management and/or execution involving complex global development projects
• At least 7 years of experience with project level budget creation, management and control
• Business process knowledge in Innovation, New Product Development and/or R&D
• Proven track record of developing and managing IT projects
• Capable of working in a large corporate environment without full guidance (finds his/her path and makes it happen)
• Exceptional written and verbal presentation skills, with superior meeting facilitation capabilities
• Ability to interact with and regularly engage executive sponsors and other project stakeholders to identify concerns, overcome resistance, gain buy-in, and act as a change agent
• Ability to anticipate risks and issues, escalate to senior management and facilitate decision-making to balance business needs versus technical constraints
• Global project management capabilities
• Strong project level financial management and analytical skills
• Strong process orientation with significant attention to detail
• Effective interpersonal skills with ability to participate in and lead "Virtual" teams and meetings
• Ability and willingness to travel for key meetings and to engage with stakeholders and project leaders globally (varying based on project demands)
• Knowledge of project management and presentation tools (i.e., Microsoft Project, MS Excel, MS PowerPoint, MS Visio, MS SharePoint, etc.)
• Manage a team of project managers of 10+ team members
• Maintain a skills inventory list on each project manager to ensure the right person is selected for a project
• Ensure each team member is attending all required training and development needs and requirements
• Drive the resource/location strategy that has been agreed upon by senior management
• Manage the KPIs for each project manager and provide guidance to team members where applicable to achieve success
• Work with Global and Regional PPM management teams on prioritization of work requests
• Provide project management leadership for complex technical infrastructure provisioning projects
• Ensure funding has been approved for the project and the drive adherence to the appropriate delivery framework
• Engage with business architects in developing technology project requirements and the associated bill of materials
• Ensure all areas of the project are appropriately resourced and the necessary commitment from those assigning resources has been received to deliver the agreed bill of materials
• Ensure stakeholders understand the project schedule and key milestones
• Manage the successful execution of projects lifecycles, driving the delivery of all technical provisioning tasks
• Ensure risk management, quality control and production assurance protocols are executed to guarantee the delivery of quality implementations of CTI product sets, on-time, on-budget
• Ensure project stakeholders receive frequent and regular schedule status updates
• Escalate significant project issues or risks to the Senior Management
• Assist in the development and implementation of process improvements within the organization and Project Office team
• 8+ years of Project Management experience in the IT industry specifically with developing software products; 8+ years of IT related experience with applied application knowledge
• Experience in on premise and cloud-based platforms including, but not limited to SaaS (Software as a Service), PaaS (Platform as a Service) and IaaS (Infrastructure as a Service) and Identify Management services
• Excellent knowledge of Microsoft Office, Microsoft Visio and Microsoft Project
• Familiar with and be able to create/adhere to RACI matrix
• Planning, hosting and documenting project meetings including executive level Steering Committee meetings
• Capturing and managing project issues and risks, including risk mitigation plans
• Forecasting and capturing actual project finances at a detailed level
• Enforcing change control protocol including presentation of impact analysis
• Guiding projects through all levels of governance approval
• Assisting SunTrust Audit Services in their audit of completed projects
• Contributing to the continual evolution of the Project Manager Center of Excellence
• 8+ years of direct Project Management experience
• 4+ years of experience in Capital Markets
• Broad knowledge of capital markets business operations
• Masters degree in a relevant field
• Experience in additional technology roles (development, infrastructure etc)
• Experience with multiple software development methodologies (Waterfall, Agile)
• Organize, manage, report and lead large project implementations in a fast-paced IT environment across multiple functional, global teams with minimal supervision
• Be adept with project management process and methodologies
• Define and manage large scale project proposals and plans. Execute the plan to deliver to the scope within budget and on time
• Collaborate/facilitate discussions to determine appropriate course of action needed to accomplish objectives in shortest time possible without compromising quality
• Work closely with functional teams to ensure smooth transition to production operations (release, go-live cutover, post go-live stabilization) for Operations staff
• Facilitate infrastructure, technical system and application implementation discussions with Technical Architects, Engineers and Vendors as needed
• Act as IT liaison with all business partners, vendors and stakeholders
• 10+ years overall work experience in the technical industry preferably in IT/ Technical Operations organizations in supporting worldwide enterprise infrastructure, systems and applications
• Assertive leader with good collaborative skills
• Experienced in preparing ops teams for go-live and ongoing support
• Ability to run team meetings in a crisp, well organized manner, tracking actions and follow-up with clear ownership of tasks/deliverables ensuring appropriate levels of accountability
• Experience in virtualization technology implementation for IT infrastructure and IT enterprise applications
• Extensive experience in project/program management, procurement, scheduling, planning, defining operational support and training plan including experience in working with other groups of PMO organization
• Excellent understanding of process management, improvement practices, change management process and operational services
• Strong interpersonal skills and the ability to work cross functionally with other leaders
• Effective people and project management skills, including ability to lead projects through the system development lifecycle methodology and deliver expected business value
• Effective verbal and written communication and presentation skills
• Project management and change management skills
• Demonstrated ability to lead and facilitate group meetings to drive desirable outcomes and decisions
• Demonstrated ability to develop and manage effective working relationships within an organization and across multiple business and IT stakeholders
• Ability to proactively engage others and influence outcomes across multiple stakeholder groups
• Demonstrated understanding of the financial consequences of decisions, the economic value for the system, and acting as an owner of the business and making decisions that ensure long-term value
• Makes effective decisions in a timely manner and escalates issues as appropriate
• Strong understanding of information technology systems, standards, and architecture
• Strong customer focus with demonstrated push for value & continuous improvement
• 5+ years of experience in functional area (business process) and managing IT programs and projects required
• 5+ years of experience leading business requirements gathering workshops and documenting business processes and requirements required
• 3+ years of related IT Project Management experience, including managing and developing resources required
• Multiple IT systems implementations with leadership accountability for 2 or more functional areas
• SAP certified with experience across SAP MM/WM/EWM highly desired
• System Design: Knowledge of system design procedures and the ability to translate functional business requirements into an application system or process to meet the clients' needs that also meets all relevant Company standards
• Shop Floor Systems Integration: SAP MII (SAP Manufacturing Integration and Intelligence) experience (3 + years)
• Solution Configuration: Ability to provide advice and develop a detailed design and customized configuration to support new business processes and procedures. Knowledge of one or more modules in an ERP or other Packaged Software Solution (e.g., SAP, BASIS, JD Edwards, Oracle, PeopleSoft)
• Platform Support: Ability to ensure appropriate availability and reliability of platform components (e.g., software, hardware, infrastructure and services) through day-to-day support and operations. Includes the ability to evaluate, recommend, install, test, maintain, troubleshoot, document and support platform components; manage tactical system changes; and provide third level problem determination and escalation to all stakeholders
• Process Modeling: Knowledge of process modeling procedures and the ability to decompose business processes by taking into account software and system capabilities and to ensure reuse, integration, maintainability and efficiency
• Vendor Management: ability to manage external business partners to drive execution and achieve desired results
• 8-10 years of Project Management experience in the IT industry specifically with developing software products
• Experience working with web applications developed using Microsoft technologies
• Familiar with a matrix management structure
• Ability to help identify process improvement where needed
• Experience in on premise and cloud-based platform
• First Level University degree. 7+ years in project management roles or in like roles/businesses
• Demonstrates an in-depth understanding of Services’ operational policies, processes and methodologies applicable to project management. Speaks with authority to most layers of depth related to project management methods. PMP Certified and/or Lean/Six Sigma knowledge and certification
• Experience in Change Management, methods for supporting innovation and change across the organization
• Preferably experienced in Project management within technical/ Supply Chain system Environment
• Scope Management - Solicits and organizes customer requirements (Voice of the Customer), and tracks the status of project deliverables. Proficiently uses a Value Package Profile (VPP) or other appropriate scope-defining document, and proactively manages change. Manages the connections between multiple levels of scope detail in related additional documents (e.g. Tech Profiles or equivalent documents). Trains and/or mentors others in scope management
• Schedule Management - Manages complex schedules integrating multiple sub-projects. Coaches "should mapping" sessions, and/or has an advanced level of proficiency with schedule management tools. Trains and/or mentors others in schedule management
• Resource Plan Management - Develops, manages, and coordinates cross-functional, cross-organizational resource plans for a portfolio, program, and/or project. Knows the right level of detail needed to complete the processes and use the tools effectively. Trains and/or mentors others in Resource Management
• Stakeholder Management And Communication - Identifies, engages and manages stakeholders at many levels of the company and across many functions and across boundaries (geography/cultures/plants/suppliers) on high impact, cross-functional or multi-year initiatives on a project, program or groups of projects and programs. Overcomes obstacles and resistance among stakeholders. Effectively stratifies stakeholder needs and creates and executes communications plans to fit the unique needs of each type of stakeholder. Trains and/or mentors others in stakeholder management
• Apply knowledge of Oracle Financials 11i & R12, and systems infrastructure in leading the support teams to resolve month end closes and CBS Finance Global Application issues timely
• Responsible for a quick, timely triage of month end close issues
• Develop and maintain processes for the financial close that guarantees long-term IT success
• Responsible for a quick, timely triage of month end close issues and instilling a continuous improvement mindset with the support teams involved in the month end close
• Accountable for analyzing the impact of the month end close issues, prioritizing root cause analysis initiatives, facilitating issue and root cause analysis closure and identifying improvement opportunities, and coordinating with the development team to implement long-term solutions
• Lead the production support and project team for the other, non-CORE/BOLT/Thunder CBS Finance Global Applications
• Accountable for identifying improvement opportunities in War Room processes and coordinating with the support and development teams to implement long-term solutions
• Accountable for maintaining the CORE and BOLT FCP
• Responsible for CBS Global Apps production support and projects through managing GPVs and CMI employees, reviewing service delivery and support metrics; and driving continuous improvement and standards across applications
• Manages the CBS Global Apps portfolio; application availability, and ensures that tools and resources are capable; including Concur, DART, Service Management, and PFR
• 7-10 years experience in Project Management and Oracle Financials desired
• Technical experience supporting and development for Oracle Financials 11i and R12 preferred
• Understanding of DBA, Infrastructure, Networking preferred
• Manage complex IT projects in support of Government and Commercial contracts as well as in-house initiatives for Fisher Bio Services within the BioPharma Services Division
• Responsible for managing medium and large projects impacting diverse functional areas, clients, and contracts and crossing multiple technologies/platforms across the division
• Deliver projects on-time, within budget, and in a quality manner
• Ability to interact with all levels of the organization, elicits cooperation from senior management, and influence cross-functional teams in a matrix environment
• Work closely with: local and global quality assurance organizations to ensure alignment of SOPs and policies; corporate IT and divisional PMO office to utilize best practices across the division; and portfolio management and solution delivery organizations to ensure alignment of priorities
• Develop project justifications, business cases, and corresponding return on investment estimates for funding requests
• Communicate project status clearly and succinctly to senior management by delivering complex messages in business terms
• Pro-actively identify potential project risk factors, communicate these to the project team, and work with stakeholders to address them
• Ability to deal with ambiguity and drive results in a fast-paced, rapidly changing environment
• Liaise between the business and technology teams
• Comply with company’s Global IT Policies & Procedures
• 4 year Degree in Computer Science, Information Systems, or equivalent is preferred
• Relevant project management certificates a plus (e.g. PMP, PMI, etc.)
• Minimum of 2-4 years of demonstrated large, complex IT project management experience utilizing Microsoft Project or an equivalent tool
• Experience working in a GXP environment
• Experience in software project management utilizing traditional Waterfall or Agile Systems Development Lifecycle methodology
• Strong problem solving, negotiating, influencing, facilitation, organization, prioritization, decision making, and conflict resolution skills
• Ability to communicate technical concepts to technical and non-technical audiences
• Self motivated and action orientated with a strong results and deliverables focus and the ability to work on multiple projects simultaneously and follow up on issues with minimal direction
• Enhanced PC knowledge and skill sets utilizing Microsoft products
• Experience preferred managing projects involving Computer System Validation
• Proven track record of successfully managing and delivering complex IT Projects in a fast-paced environment
• Demonstrated high level of project accountability and ownership from inception through completion
• No direct reports
• Responsible for influencing matrix project team members
• Responsible for providing direction for contract resources on a project basis
• Partner with IT and business functions to analyze and document current processes, tools, systems with the goal of identifying areas for improving quality, efficiency and recommend/implement solutions for improvement and simplification including operational changes and system solutions
• Create/manage detailed project plans, coordinate with multiple stakeholders and other solution delivery activities
• Identify critical path decisions, recommendations and influence program to deliver effective solutions and maximize project payback
• Drive all phases of simplification projects including scoping, process analysis/re-engineering, prioritization, planning and execution in adherence to standards and procedures
• Perform project management of all tasks and resources, estimating and tracking progress against plan including the development of effective communication strategy across projects and constituencies
• Lead, manage and direct cross-functional resources (IT and Business) as required throughout project lifecycle
• Responsible for design and delivery of robust and efficient solutions meeting the specific needs of the varied strategic initiatives
• Possesses business process analysis skills and re-engineering experience
• Strong analytical/quantitative and problem solving skills combined with exceptional business acumen
• Exposure to enterprise systems and related projects
• Excellent written and communication skills
• Organizational skills - ability to multi-task, prioritize, and execute on assigned deliverables
• Ability to work both independently and in a team to effectively get results with cross-functional / matrix resources
• Direct experience in JD Edwards and Salesforce.com highly preferred
• Bachelor's degree in IT, Finance, Accounting, Math, or Statistics with minimum 5-7 years of related experience
• Hands-on experience working on in a process improvement environment
• Minimum of 5 years of experience with project management methodology
• Minimum of 5 years of experience in authoring project documentation for IT business projects: business requirements, design documents, technical specifications, test plans and test scripts
• Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement
• Ability to lead and influence internal/ external stakeholders with varying levels of development & experience to meet business goals
• Customer Service system (satisfaction) exposure / experience
• Ability to travel 25%
• Manage complex, cross functional IT projects and programmes including activities such as budgeting, schedule, resources, documentation and tracking
• Identify critical capabilities, project resources, budgets and critical path issues and reports to project sponsors/project team
• Ensure project activities are carried out, and timelines and budgets are met
• Managed a range of project types, including software development, infrastructure, third party products
• Managed multiple concurrent projects
• Supervised or mentored other Project Managers
• Understanding of DevOps objectives and principles
• Preferably graduate
• Preferably experience of an FCA or SOX regulated environment
• Apply a consistent project management framework around projects
• Ability to prioritize project work based on goals and objectives
• Manage a diverse group of people from network infrastructure to product teams, and lead these teams to meet project goals
• Ability to analyze details and moving parts and determine what’s truly important to reach project goals and objectives
• Lead projects via consultation, collaboration, problem-solving, decision making, and effective communication
• For effective communication, track and communicate project status, issues, and risks to stakeholders throughout the project lifecycle, and drive appropriate escalations
• At end of a project, work with the support team to operationalize projects
• Experience/Experience
• Bachelor’s degree in Computer Science, Information Services, Business or related field or relevant experience
• 5+ years of business and/or technology related project management experience
• Demonstrated experience in managing programs or complex projects involving multiple projects and oversight of multiple project managers
• Experience with development and reporting of project costs, and project financial analysis
• Working Knowledge of various system development lifecycle methodologies including Waterfall and Agile
• Adept at using documentation tools including PowerPoint, Word, Excel, Visio and industry standard project management tools
• Anticipating issues and acting proactively to address potential issues
• Managing cross - functional interdependencies
• Exhibits Lean - Agile leadership. Exhibits the behaviors of a Lean - Agile Leader with a Lean - Agile mindset
• Facilitates the team's progress toward the goal. The PM / SM is trained as a team facilitator and is constantly engaged in challenging the old norms of development, while keeping the team focused on the goals of the Iteration. Helps the teams achieve quality, predictability, flow, and velocity. Helps the team focus on Iteration Goals in the context of current PI Objectives
• Leads the team's efforts in relentless improvement. Helps teams improve and take responsibility for their actions. Facilitates the team retrospective. Teaches problem - solving and works daily to assure the teams become better problem - solvers for themselves
• Supports the Product Owner. The Product Owner has a special responsibility on the team. This role supports the Product Owner in their efforts and facilitates a healthy intra - team dynamic with respect to priorities and scope
• Manages cross - functional and cross - application dependencies in cooperation with other program managers, project managers, scrum masters, and team member
• Promotes quality practices. OSAM (Optum Scaled Agile Methodology) provides guidance to assist the teams in constantly improving the quality of their deliverables and meeting the Definition of Done; this role promotes the culture of technical discipline and craftsmanship that is the hallmark of effective Agile Teams. Fosters, contributes and supports relevant Communities of Practice, improving processes to optimize performance, quality and value over time
• Builds a high - performing team. Focuses on ever - improving team dynamics and performance. Using all their skills, assists teams through conflicts, challenges, and opportunities for growth
• Partnering with and utilizing organizational resources to achieve objectives
• Coordinates inter-team cooperation and dependencies, helping the team operate as an effective team on the train
• Coordinates with other teams. The PM / SM is the Cirrus representative in Scrum of Scrums meetings, and passes information from meetings back to the teams. Often coordinates with other Scrum teams both inside and outside of the Cirrus application sphere, as well as the System Team, User Experience, DevOps, Shared Services, and Release Management teams. It is important to note, the responsibility for inter - team coordination is shared by every team member and not carried solely by this role
• Facilitates preparation and readiness for ART ceremonies. Assists the teams in preparation for ART activities, including PI Planning, System Demos, and JAD workshops
• Supports estimating. Guides the team in establishing normalized estimating and helps the team estimate Features and Capabilities
• 5+ years of working hands - on with all aspects of the System Development Life Cycle
• 5+ years of data gathering / analysis and writing system requirements
• Creates and executes Project plans and revises appropriately to meet changing requirements and needs
• Plans and schedules Project timelines and milestones using the appropriate tools
• Manages day-to-day operational and tactical activities of a Project. Develops and delivers Progress Reports, Proposals, Requirements Documentation and Presentations
• Diagnoses task / procedural change issues and helps to resolve the problem
• Ensures that Project documents are curent and complete, as well as appropriately managed and stored
• Assures that Project legal documents are completed and signed
• Conducts Project post mortems and creates Lessons Learned reports to identify Project elements that were both successful and unsuccessful
• Manages the budgeting and invoice reconciliation processes for all IT projects
• Determines the content of Status Reports and frequency of delivery; analyzes results of the Progress Reports and troubleshoot problem areas
• Defines Project success criteria, communicating that throughout the Project team
• Reviews deliverables prepared by the Project Team
• Understands how to communicate difficult and sensitive information tactfully
• Effectively communicates relevant Project information to superiors
• Proactively manages changes in Project scope, identifies any potential crisis or issues and devises contingency plans to mitigate concerns
• Undergraduate in Information Systems degree or related technical field degree or equivalent experience (8 additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor’s degree)
• 8+ years of project management experience leading technical projects, including development and execution
• 5+ years of experience working all aspects of the System Development Life Cycle
• 5+ years of experience data gathering/performing system analysis and developing/writing system requirements
• 3+ years of experience in EMR/ Physician Practice Management, HMO Claims/Platform systems, or other healthcare software implementation experience
• Proficiency of both theoretical and practical aspects of project management including tools and techniques
• Broad understanding of at least one of the following key areas of the healthcare business including Payer, Claims, Clinical Care, and Health Care Economics
• Proficiency with developing requirements and performing system analysis
• Proficiency with various system development lifecycles such as waterfall, RUP, and Agile methods
• Experience with any of the following systems: AMD, eClinicalWorks, Cerner, NextGen, GE, Eclipsys, Allscripts, IKA, QNXT, Facets, Amisys, Cosmos, NICE
• Knowledge of Client-Server Technologies and Network Operating Systems, Network architecture, configuration, and protocols.; Network Communications technology-
• TCP/IP, DNS, and Internet concepts
• Oversee the partnership and relationship with acquired organizations to assimilate them into UHG/Optum process, compliance and culture
• Collaborate and persuade with a “win-win” attitude
• Work in a high energy pro-active manner to achieve results
• Skilled at working in a complex and sometimes challenging environment where you must use finesse and stellar powers of persuasion to achieve successful outcomes
• Be a problem resolution expert
• Understand technology infrastructure related to compliance and IRM in order to mitigate risk and issues
• Adopt a flexible and fluid model with open communications to keep work progress flowing smoothly
• Travel as needed to customer sites to establish key relationships vital to success
• Understand change management and how to guide key stakeholders into adopting new process, tools and compliance programs
• Lead large, complex projects to achieve strategic business objectives
• Direct cross-functional and/or cross-segment teams
• Strong program management experience with accountability for plan development, financial tracking, issue/ risk remediation, and program reporting
• 10+ years overall IT Project Management experience in a large enterprise environment (Fortune 200) OR 10+ years technical experience in one or more aspects of Business / Information Systems or Infrastructure or Security/Compliance areas
• 6+ years of experience with budget tracking and complex cost benefit analysis
• 5+ years work experience and strong understanding of distributed infrastructure technologies & architecture
• 3+ years overall experience and success building and managing relationships across a large enterprise & partners
• Solid analytical, problem-solving and financial analysis skills
• Proficiency in MS Word, Project, Power Point, Excel
• Travel around 20-25% if needed in the US
• Must work in the Eden Prairie, MN office location
• 3+ years experience in mergers and acquisitions
• 4+ years experience in driving Compliance projects
• Management Consulting background (sales, on site client relationship management)
• Self-starter with an ability to drive issues to resolutions
• Responsible for delivery and success of assigned projects. Optimizes results within business and time constraints. Leads meetings with project team to assess status and resolve issues as they come up
• Meet with business management to determine solutions to business problems. Defines project scope and objectives. Develops preliminary project plan and design, determines necessary resources, and project timeline
• Assign individual responsibilities and acts as a management resource for project team members
• Review and track status of project and deliverables and provides project updates and ongoing cost analysis to IT and business line management. Conducts presentations regarding project status and current issues
• Provide assistance to IT team members with issues needing technical expertise or complex systems knowledge. Mentor team to improve their understanding and skill and ensure they are familiar with resource materials available. Ensures adherence to project management process and project documentation standards
• Develop project cost estimates and manages budget throughout projects
• Works on special projects as assigned
• 8 - 12 Years of Relevant Work Experience
• Knowledge of PBM, healthcare industry helpful
• Advanced knowledge of project development, including process mapping, budgeting and timeline creation
• Demonstrated ability to coordinate cross-functional work teams toward project completion
• Demonstrated effective leadership and analytical skills
• Advanced written and verbal communication skills are a must
• Willingness to work a flexible schedule to accommodate business and some travel requirements
• Pro-active (engaging & impact-oriented) mind-set to drive transformation and ability to think end-to-end
• Business mind-set: strong numerical and analytical skills, experience in finance
• Strong experience to manage complex projects on a global level
• Fluent English skills (verbal and written)
• Ensures appropriate use of client IT project management tools, processes, and methodologies
• Ensures effective integration management throughout the life cycle of the project
• Develops and maintains detailed project plans
• Reviews program material and provides timely feedback as appropriate
• Ensures project deliverables meet stated expectations for scope, quality, cost, timing, and business objectives
• Participates in decisions that impact or change project scope
• Sets and manages customer expectations
• Identifies risk, assesses impact and executes mitigation plans
• Identifies issues, assesses impact and executes resolution
• Develops periodic reports on a variety of subjects including status, risks and mitigation plans, issues and resolution, and change requests
• Develops, motivates, manages and provides leadership for team members
• Leads resource acquisition process
• Develops training requirements and plans for project team
• Responsible for defining and tracking the IT financial elements through the lifetime of the project
• Responsible for project level financial management
• Leads a team that may include supporting agency, business consultants, IT suppliers, and may include other project managers
• Manage all aspects of the end to end release process
• Forward Plan the release windows and cycles across a portfolio
• Manage risks and resolve issues that affect release scope, schedule and quality
• Measure and monitor progress to ensure application releases are delivered on time and that they meet or exceed expectation
• Coordinate release content based on business prioritization
• Update defect management system
• Ensure coordination of releases, test environments and production deployments
• Ensure teams follow the organization’s established policies and procedures
• Provides management reports on release and QA progress
• Deals with release testing to predefined acceptance criteria
• Weekly Release Reporting
• Communicate release details and schedules to the Project team as required
• Conduct Release Readiness reviews, Milestone Reviews with project team and vendor
• Lead and co-ordinate the Go-Live activities including the checklists
• At least 3-5 years previous experience as a Project Manager
• Extensive experience in managing releases and projects
• Strong negotiation and facilitation skills
• Knowledge of Bell Media and/or Broadcast business operations would be a strong asset
• Bilingualism would be an asset
• Write and revise all Statement of Work (SOW) for IT services with defined vendors
• Revise maintenance contracts and proposals
• Take part in negotiations and resolve issues with IT vendors
• Manage and approve invoicing for maintenance contracts and IT services provided by our vendors and create the appropriate purchase order (PO) if required
• Create project plan for IT tasks for branch relocation and opening
• Oversee project plans to meet business needs as described in the project initiation documents
• Ensure all stakeholders are identified and included in scope definition activities and understand the project schedule and key milestones
• Work with SR VP infrastructure to ensure business case/cost benefit analysis is in line with business objectives
• Ensure all areas of the project are appropriately staffed
• Monitor project commitment from those assigning resources
• Escalate project risks to the SR VP infrastructure, or Project Director, when appropriate
• Ensure vendor performance is monitored and actions taken if performance warrants. Applies/demonstrates advanced understanding of area supported
• Create / revise SOW with vendor’s base on the requirement coming from the SR VP Infrastructure and align vendor in accordance with the requirement and time line
• Manage the Market Place request coming from branches employees and create working Orders or PO related to the requests
• Collaborate with the accounts payables group regarding IT invoicing
• Demonstrated a consistent track record (within a large company) and delivering projects in a large scope
• Perfectly bilingual, writing and spoken
• Good communicator and ability to produce management level documentation
• Experienced in SOW and demonstrate leadership with vendors
• Experienced in negotiation and contract revision
• Familiar with invoicing process (Work Orders and Purchasing Orders)
• Experienced in process documentation
• 8 years’ experience as a coordinator/ project management
• 10 years in general management and managing SOW and contract
• 5 years with vendors relationship
• BS/BA degree in IT management or equivalent combination of education/experience
• PMP certification is an asset
• Identify and manage dependencies across multiple project objectives in coordination with project management team members
• Establish a collaborative working relationship across all lines of business and IT, working closely to deliver results
• Execute project governance processes including planning, project data collection, status reporting, and implementation
• Supply leadership, a team approach, facilitation skills, and relationship management
• Maintain open communication and collaborative relationships
• Ensure appropriate degree of operational support and quality assurance of delivered functionality
• Project Management. Relationship management. Collaboration across IT & business
• Producer commissions background helpful
• 5+ years within a SR IT Project Management role
• Experience implementing commissions/compensation systems
• Experience working on complex projects, multiple work streams (Implementation of vendor systems, data conversions, interfacing systems)
• Experience working within matrix enterprise environments
• Partnering/collaborating with business and IT partners
• Examples of taking direction and moving with process/concept strategically (forward thinker)
• Manages the triple constraints [Cost, Schedule, Scope/Quality] of assigned projects
• Manages assigned projects in accordance with standard project management methodology and tools
• Reports project progress in a timely, accurate and transparent manner via standardized project status reports and steering committee presentations, as needed
• Performs escalation management to sponsors, stakeholders, functional managers, and/or senior management as appropriate to keep the project on track, in scope and on budget,
• Responsible for project budget baseline establishment, financial forecasting and actuals control/tracking, for assigned projects
• Provides portfolio management of resource and technology related projects
• Supervises and mentors Project Leaders and Project Coordinators
• Manages the day-to-day operational and tactical aspects of multiple or large scale projects
• Developing project deliverables including project plans, schedules, and status reports
• Facilitating meetings including preparing agendas and coordinating schedules and materials, documenting meeting minutes, following-up on action items; gathering, organizing and distributing project related documentation
• Strong Leadership skills: Ability to build team cohesiveness to achieve results
• Minimizes our exposure and risk across multiple projects ;Conducts risk monitoring and controls during a project’s duration to ensure ability to achieve expected outcomes, on time and on budget
• Strong Project Accounting skills: Manage project budgets :including develops project cost estimates and forecasting
• Confronts issues openly and quickly and tactfully communicates sensitive information
• Handles difficult personnel situations directly, using appropriate discretion and respect for the individual
• Project Management Professional (PMP®) Certification preferred
• Certified Scrum Master (CSM) preferred
• Information Technology Infrastructure Library (ITIL) Certification preferred
• Bachelor’s Degree or equivalent experience
• 5 plus years’ management of Customer relationships preferred
• 8 – 12 years’ experience or more with ad hoc and standard operational procedures
• 8 – 12 years’ or more Title insurance/Settlement Operations acumen required
• 8 years’ or more Direct Division Operations preferred
• 8 – 12 years’ or more IT experience preferred
• 12 years’ experience or more with Microsoft Office Suite (Word, Outlook, PowerPoint, Access, Excel, Visio)
• 5 years’ experience with Microsoft Project and PPM Tools preferred
• Understanding varies IT delivery methodologies (RUP, ITIL, Agile, Waterfall) preferred
• Bachelor’s degree in Information Systems or related field
• 8-12 years relevant experience in information systems operations environment in systems analysis or development to include 3-5 years of previous project management experience
• General PC knowledge including Microsoft Office; MS Project preferred
• Leads the creation of project management plans that clearly define the project scope, assumptions, risks and overall project approach including project resource needs, high level timelines, and project communications
• Develops and administers project budgets, schedules and performance standards
• Provides leadership and motivation to project team members throughout the project life cycle. Mentors, coaches, and trains others in project management best practices
• Coordinates and responds to requests for changes from original scope
• Assigns duties, responsibilities and scope of authority to project personnel. Directs and coordinates activities of project personnel to ensure the project progresses in scope, on schedule and within budget
• Drives compliance with the IT Quality processes and Mylan solution lifecycle process, including the IT change management and quality/testing process
• Communicates project status to project steering committee and other stakeholders as appropriate. Manages project issues/risks in a timely manner and appropriately escalating when necessary
• Ensures the development of quality plans and direction of quality testing. Fosters creative approaches to problem solving in a way that maintains focus on the delivery of a quality product that meets business needs
• Collaborates with business support team to ensure technologies are providing valuable capabilities to customers
• Responsible for measuring and delivering project outcomes successfully. Implements and/or adapts processes and metrics to ensure project goals and objectives are achieved. Sets performance objectives and incorporates feedback from team and organization for continuous improvement
• Minimum of a Bachelor's degree (or equivalent) and 8 years relevant experience, or 6 years experience with Masters Degree is preferred. However, a combination of experience and/or education will be taken into consideration
• Collaborates with functional area managers and partners to determine needs and expectations to create and finalize project deliverables
• Manages day-to-day operational aspects of the project and scope
• Utilizes resources in a matrix management environment
• Identifies opportunities for improvement and makes constructive suggestions for change
• Captures ideas or requests, categorizing them for opportunity improvement and innovation
• Directs, motivates, and manages the people, work, and resources involved in a project
• Manage and deliver the required product(s) for each phase of project(s)
• Delivers to time and cost within agreed tolerances
• Monitors progress in terms of the status of the project plan and budget; reports to stakeholders through progress reporting, organizing and managing status meetings
• Identifies, logs, analyzes, and manages potential and actual issues and risks, taking corrective action and reviewing how future issues and risks might impact on scope, schedule, quality, and cost
• Capable of defining acceptance criteria or working with specialists to define acceptance criteria for project deliverables and will works towards achieving stakeholder acceptance of deliverables
• Capable of communicating ideas in one-to-one situations, small groups, and before large audiences
• Identifies the need for resources, and subsequently takes on team management responsibilities
• Responsible for capturing requests, ideas, opportunities for the assigned client partner group(s) and ensuring these are properly represented to ISS and the OMC
• Supports Director in development and evaluation of unit, division, and departmental goals and objectives, proposals, reports, etc., as they relate to the organization’s strategic plan and priorities
• Represents and reports to the client partner group and acts as the focal point for ISS
• Manages and prioritizes organizational partner requests and projects through the governance and system development lifecycle
• Assures the necessary support to the ISS functions and responsibilities
• Typically requires 8+ years of experience with project management and managing IT systems and programs
• Demonstrated mastery with software development life cycle, third party software analysis and selection, including Information Technology Infrastructure Library (ITIL), Capability Maturity Model Integration (CMMi) or other structured software implementation standards
• 5+ years of IT Project Management experience in Software Development with Agile / Scrum
• Experience taking project from conception to production managing all aspects of delivery
• Previous experience in the Healthcare industry
• Experience with either Epic, Meditech or PointClickCare
• Experience managing vendors (Vendor selection and the facilitation of RFP/RFI processes)
• Microsoft Office/Suite proficient (Project, Visio, Excel, PowerPoint, etc.)

Senior IT Project Manager Risk Management Team Resume Examples & Samples

• Define project value proposition, scope, work plan, resource (i.e. capital requirements and human capital), timeline, map, study and address risks and issues by elaborating a mitigation/response plan, budget for IT projects
• Perform weekly Scrum-of-Scrums, actively manage cross-functional dependencies and teams (facilitate Release Planning, Sprint Planning, Sprint Review, Scrum Meetings)
• Report project status to different stakeholder groups and create and deliver professional presentations on project kick-offs and phase gates
• Establish and control project change management processes to secure project scope (project deliverables and ensure adherence to Dell standards, processes, and policies in all projects)
• Ensure consistency and adherence to Mediate internal issues and conflicting priorities among cross-functional teams to keep the team focused on delivery
• Track project budget and resource utilization across projects which could be under different programs
• Plan and execute project communications ensuring timely and accurate distribution of information, documentation, and issue resolution to all appropriate team member. Manage third party relationships in the successful achievement of project/program delivery
• 10 + years of experience within IT area
• Proven experience leading globally distributed multi-disciplinary project teams in large enterprise IT projects using different software development methods (Scrum, Kanban, Waterfall, etc)
• Advanced experience with Microsoft Project and MS Excel for planning and tracking purposes
• Excellent analytic, organization /prioritization and problem solving skills
• Experience with clinical data management, interfaces, integration and/or interoperability
• Experience with development of software innovative products and services
• Proven track record in management of projects with complex stakeholder interaction: adherence to scope, budget and schedule; issues management; financial management; and, contract management
• Master’s Degree in a Healthcare-related field (Public Health, Health Information Management, Biomedical Informatics, Healthcare Administration, Healthcare Outcomes Research, etc.)
• Previous experience in the Healthcare field
• Internal or professional IT consulting experience
• Risk and issue management, communications and stakeholder management
• Work with financial stakeholders to ensure that the project remains within financial and regulatory guidelines
• Collaborate with project team to ensure timely delivery and quality of all project deliverable
• Set and comply with Quintiles IT Project Management Methodology (ITPMM)
• Perform project closeout, including Lessons Learned activity
• Support other groups as needed in production of Business Case
• Candidate should have a minimum of 5 years project management experience or equivalent combination of education, training, and experience
• Bachelor’s degree strongly preferred
• Minimum of 8 years of IT related experience with applied application knowledge
• Travel may be required (up to 25%)
• PMP required
• Engage project stakeholders and communicate project updates to ensure buy in and project success (examples: meetings, status updates)
• Provide clear direction and motivation to project staff
• Work with multi site project teams across time zones
• Understanding of Software Development Life Cycle (SDLC)
• Manages day-to-day operational and tactical activities of a Project. Develops and delivers Progress Reports, Proposals, Requirements Documentation and Presentations. Diagnoses task / procedural change issues and helps to resolve the problem
• Ensures that Project documents are current and complete, as well as appropriately managed and stored
• Effectively applies the company’s Project Management and Software Development Lifecycles methodology and enforces Project standards
• Minimizes exposure and risk on a Project. Ensures timely completion of Project level tasks
• Identifies and resolves issues and conflicts within the Project Team
• Facilitates team meetings effectively. Holds regular status meetings with the Project Team
• Keeps Project Team informed of changes within the Project
• Delivers informative and well-organized presentations to the Project Team and Management
• 5+ years’ experience data gathering / performing system analysis and developing / writing system requirements
• 3+ years’ experience in EMR / Physician Practice Management, HMO Claims / Platform systems, or other healthcare software implementation experience
• Knowledge of Client-Server Technologies and Network Operating Systems, Network architecture, configuration, and protocols.; Network Communications technology- TCP / IP, DNS, and Internet concepts
• Possesses an advanced level of knowledge of the tools and processes required by the role Functions well in large-scale, highly complex, cross-functional / platform environment
• Solid individual performance, but may spend considerable portion of their time providing direction for others
• Shares knowledge, coaches and mentors Standard level resources in area of expertise May serve as technical lead in area of expertise May have duties instructing, directing, and checking the work of others
• Good communication and relationship skills, both in directing the technical team and updating leadership
• Working with product owners, business managers and a business analyst, leads the effort to determine solutions to business problems
• Ensures that project scope and objectives are clearly defined and agreed Maintains many of the critical governing documents for the project team, including the project plan, issue and risk logs, and other artifacts
• Develops and maintains the project plan and supports the project team to determine necessary staffing resources
• Ensures that all project tasks are assigned, and that all resources are being fully utilized
• Assigns individual responsibilities and acts as a management resource for project team member
• Responsible for oversight, delivery and success of all aspects of the project not just the IT deliverables
• Optimizes results within business and time constraints Leads meetings with project team to assess status and resolve issues as they come up
• Reviews and tracks status of project deliverables and provides verbal and written project updates and ongoing cost analysis to IT delivery, Business Alignment Team(s), business sponsors and product owners
• Serves as the voice of the project team, leading presentations regarding project status, as well as current issues and risks
• Manage moderate to the largest IT projects, or and may lead other sub-team PM
• Advanced understanding of IT budgets, financial forecasting, estimating and planning staffing requirements Ensures adherence to project management process and project documentation standards Develops project cost estimates and manages budget throughout projects Works on special projects as assigned
• Expert knowledge of IT systems development, including process mapping, budgeting and timeline creation
• Advanced ability to coordinate cross-functional work teams and drive projects to completion
• Demonstrated experience managing and delivering projects in the type of environment (App Dev, Infrastructure, Integration etc.) specified in the posting
• Advanced leadership and analytical skills Advanced written and verbal communication skills are a must Certifications include PMP, CAPM, PgMP, and PMI-ACP
• Excellent communication skills including presentations to and negotiations with Senior IT and Business leaders
• Demonstrated ability to craft and present clear, concise and convincing messages appropriately targeted to the specific audience
• Demonstrated ability to communicate status and issues effectively both verbally and in writing across all levels of the organization
• Expert-level in one or more project management tools, such as MS Project and Clarity
• General PC knowledge including Microsoft Office
• Advanced knowledge of Excel, working knowledge of Access
• Working knowledge of SharePoint and Visio required
• Demonstrated desire to comply with the policy and rules and encourage others to do the same
• Bachelor’s degree in Information Systems or related field (or equivalent working experience)
• 5+ years of previous project management experience would be typical for someone to reach this skill level 6-8 years of overall IT experience is typical for this skill level
• Knowledge of PBM, Specialty Pharmacy and distribution, and/or healthcare industry helpful
• Formal training in project management practices required Certification in project management is strongly preferred
• 8+ years' experience in software application project management within financial services (sell-side or buy side)
• Superior communication skills, verbal and written, with excellent stakeholder management skills
• Fluent Japanese (including reading/writing) and Business-level English skills. Must be able to read documentation from local regulatory bodies such as the FSA
• Leads the overall project development lifecycle through Ecolab’s project development process from planning to implementation for F&B automation projects
• Work with IT Global Infrastructure team to develop methods to partner and execute cloud solutions
• Maintain relevant metrics to manage team progress for both projects and the overall program
• Communication of overall program status and roadmap to key cross-functional stakeholders
• Monitors active project and program progress and maintains regular communication with stakeholders
• Creates and maintains high level program plans, establishes time and cost estimates, and ensures projects are deployed within schedule, quality, and cost expectations
• Responsible for issue resolution, impediment removal and risk management
• Escalation to IT leadership and Business Partners when needed
• Interfaces with all levels of management to negotiate priorities and outcomes for both active projects and ongoing program maintenance activities
• Liaise between the project managers, developers, Business Analysts, business product owners, vendor partners, IT partners and User Experience Designers to foster better communication between the disciplines
• Take responsibility for managing dependencies between our team and third parties, release managers, or between our team and other scrum teams
• Establish and maintain relationships with vendor partners
• Provides oversight for major technical decisions ensuring they are following the architectural decisions for the enterprise
• Develop and execute Long and Short term support plans
• Implementation of Governance Model for solutions in the program
• Ensure Security alignment to deployed solutions
• Define Roles and Responsibilities needed to run the full program, including definition of development plan for the team
• Continuously improve the architecture and technical direction of IoT solutions for F&B
• Actively manages and leads project teams to execute projects, demonstrating sound judgment, critical thinking skills, leadership and a sense of urgency
• Initiates and actively facilitates team meetings and issue resolution involving the right parties to resolve problems
• Recognizing and communicating opportunities to add value or improve processes within and outside the team
• 10+ years of experience in an IT environment leading and implementing IT projects
• 5+ years of experience with Project Management methodologies and tools
• 3+ Years of experience with SaaS Development Projects
• 1+ Years of experience with Agile Methodology
• Experience implementing IT cloud solutions using custom application development best practices
• Experience collaborating with RD&E business partners
• Ability to communicate cross-functionally at all levels inside and outside of the organization
• Ability to demonstrate an understanding of the business issues surrounding each project
• Ability to negotiate and deliver quality solutions to customers and develop process improvements where applicable
• Ability to demonstrate an understanding of the technical solution(s) being implemented
• Able to utilize extensive project management experience to act as the team’s primary interface between IT and the business partners
• Knowledge of IoT platforms
• Exposure to Power BI and other analytics solutions
• Experienced ERP, Legal Business Applications Functional/Technical PM with in-depth knowledge of IT processes and IT technologies including but not limited to custom application development, data migration, system maintenance & operations
• Experience managing/supporting multiple complex projects - Working experience of Oracle ERP application, custom web application developments and system integrations to other business systems
• Experience in managing projects using a variety of methodologies, i.e. scrum and Waterfall, etc
• Experience managing multiple projects in parallel. Experience in implementation and application support of Oracle ERP specifically in Finance modules in a global environment is required
• IT Application Vendor management is a plus
• Proven record of effective customer expectation management
• Ability to manage customer requirements, gain consensus on challenging issues, and communicate decisions effectively
• Has the ability to work in a fast-paced, deadline-oriented environment
• Proficient in Word, Excel, Visio, Project & PowerPoint
• Track and update project plans and related technical documentation
• Support project management staff with various tasks such as change management, procurement, scheduling, process improvement, and meeting documentation
• Lead and document technical troubleshooting efforts at various levels of project implementation
• Work to be a single point of contact for all project IT vendors / providers as assigned
• Work with UHG IT Merger and Acquisition team to deploy enterprise networks and acquisition assimilation
• Drive deliverables to meet project deadlines / milestones
• Identify, track, and report issues and assist identify ways to mitigate in support of the plan
• Engage resources (management, service vendors, third parties, etc.) for project assignments
• Determine requirements through interface with customer and adherence to corporate standards
• Document status reports including project progress, key milestones, tasks accomplished, etc
• Perform Optum IT's change management procedures to create, submit, and coordinate various change requests associated with Optum IT Network Services current and future projects
• 3+ years of professional experience with voice/data network technologies (e.g., LAN/WAN, network routing protocols, IPT, IVR)
• Professional experience with ownership and accountability for delivery of services to the business partner
• Possess the ability ensure timely delivery of project goals and milestones
• Skilled with use of Microsoft Excel, Word, PowerPoint and Outlook
• Familiar with building and tracking project plans
• Willing and able to work night and/or rotating shifts as required
• Experience or educational background with Agile method of delivery
• U.S. Military experience
• Security Clearance
• Potential 10% Travel - Willingness for short notice travel
• Minimum of 10 years of industry experience in IT services
• Proven ability to effectively communicate across all level of an organization
• Proven ability to lead a diverse team from all areas of an organization
• Bachelor’s degree in Engineering or related field
• 8-12 years relevant experience in engineering/automation systems operations environment in systems analysis or development to include 3-5 years of previous project management experience
• Knowledge of automation systems (Robotics, conveying, imaging, package sortation)
• Manages program 5 On’s ( Scope , Schedule , Budget , Quality , Benefits) and provides regular status reports to IT & Business stakeholders
• Manages day-to-day operational and tactical activities of the program
• Applies advanced technical experience, skill and performance to the oversight of multiple projects, to achieve strategic goals through new product delivery and management of the product life cycle for key program and products
• Maintains continuous alignment of program scope with strategic business objectives and possesses advanced skills in finance, leadership, communication, negotiation and conflict resolution
• Develop / contribute to project budgets and forecasts, obtaining approvals from applicable stakeholders (e.g., cost/benefit analysis, capital planning, staffing impact analysis / assessment)
• 5+ years of relevant project management experience
• 7+ years of technology experience
• 3+ years of experience managing programs between $1M to $3M +
• PMP certified or actively pursuing
• Demonstrable evidence of leading and delivering projects to time, cost and quality
• Ability to manage projects, with evidence of prioritization, planning, financial management, task ownership and task delegation
• Bachelor's Degree in computer science, business administration or other relevant field
• 3-5+ years of experience in Information Technology Service Delivery Management
• Mature understanding of IT Service and Delivery Management with a proven track record of delivering results and introducing key ITIL disciplines and practical project management techniques to programs
• Experience building and developing a high performance team
• Proficient in the use of the MS Office suite
• Passionate about client service and seeing quality IT solutions in place in for our business
• Experience in the biopharma industry
• PMP / PRINCE II / DEV Ops certifications
• Awareness of regulatory compliance and role of systems in supporting compliance
• Serves as Project Manager; Serves as Scrum Master
• Guides teams to define requirements or stories/sprints and contribute to product backlog
• Balances competing priorities among multiple projects involving disparate teams
• Supports other members of EPMO regarding their projects, as needed
• Participate in IT portfolio management activities, collaborating with both IT and business unit leaders
• Partner with business managers and process owners to identify opportunities for process and system improvements, including initial development of business cases and scoping of projects
• Review project proposals or plans to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available departmental resources to various phases of project
• Manage medium to large-sized internal and external systems/application development projects within assigned areas from inception to successful implementation
• Establish work plan for each phase of project, and arrange for recruitment or assignment of project personnel
• Identify and schedule project deliverables, milestones, and required tasks
• Define project objectives, scope, and level of effort
• Develop project strategies and plans, and identify the methods and tools required for the project
• Assign duties, responsibilities, and scope of authority to project personnel
• Initiate projects, keep projects on track and on budget, and resolve issues with customers
• Monitor progress against plan
• Provide leadership and motivation to project team members throughout the project life cycle
• Escalate any project issues including timing, budget, resources, scope and more, to upper management in a timely manner
• Collaborate closely with the Process Excellence team on enterprise-wide projects
• Prepare project status reports and/or project portfolio summaries for management, business unit leaders, and IT management
• Perform customer surveys ensuring customer satisfaction remains high
• Work with project personnel to provide technical advice and to resolve problems
• Ensure easy access to information that is useful to users
• Lead the effort in creative approaches to problem solving and quality deliverables supporting business needs
• Adhere to best project management practices and methodologies
• Exceptional teamwork and interpersonal skills
• Strong change management skills and ability to influence decision makers
• Strong portfolio management skills
• Knowledge of the Company’s business practices and direction, as well as familiarity with the Company’s products and resources
• Bachelor’s degree in Business (or Management), Computer Science, Engineering, Accounting or related discipline, or equivalent work experience is required
• Master’s degree in Business or Management preferred
• Project Management Professional (PMP) Certification is strongly preferred
• At least 7 years of IT experience, including managing IT projects
• Experience in Tower industry, Operations, Leasing or Real Estate is preferred
• Leads and directs high-priority Agile software release projects
• Conducts regular meetings with project teams to review the current status of the project including technical, schedule, and labor issues
• Responsible for all phases of the Agile SDLC and associated deliverables
• Works with the Program Manager to facilitate release planning and release execution
• Works with Product Management, Product Owners, and Business Owners to help assure strategy and execution alignment
• Manages risks, dependencies, and escalates impediments
• Provides input on resourcing to address critical bottlenecks
• Monitors team dynamics and team accountability related to delivery commitments
• Manages and ensures project status and Planview resource plans are kept up to date on a weekly basis
• Enforces the use of the projects Change Control Process
• Previous experience with Agile / SCRUM and / or Scaled Agile Framework
• Experience with Planview or similar portfolio management / demand planning tool

Senior IT Project Manager Business Intelligence Solution & Data Warehousing Resume Examples & Samples

• Ensures that the Enterprise BI Solution and Data Warehouse project is delivered on time, within budget, and to customer specifications
• Plans and oversees Enterprise BI Solution and Data Warehouse project to completion; identifies scope and objectives; identifies deliverables and establishes schedules and timelines; assigns work to the project team members
• Meets with County Stakeholders to establish goals, priorities, major work schedules
• Facilitates the resolution of complex problems, by meeting with County Stakeholders, vendors, and technical staff to identify problems and potential solutions; revises project plans to reflect changes
• Principles and practices of database development, data modeling, data warehouse and data lake design, business intelligence solutions development
• Principles and practices of Hadoop and other big data technologies
• Agile software development methodologies
• Concepts related to an application backup and recovery of files
• Ability to work effectively with County stakeholders and executive management
• Ability to effectively communicate resource needs and project issues with management and vendors
• Design, installation, and transition from project team to operations support of commercial off the shelf applications
• Knowledge of the criminal justice business environment
• At least five (5) years of experience managing enterprise BI and data warehousing development project using the Kimball Methodology
• At least five (5) years of staff supervision and management
• At least five (5) years of managing Agile development methodologies
• At least three (3) years of managing big data projects
• Responsible for delivery and success of assigned projects
• Optimizes results within business and time constraints
• Leads meetings with project team to assess status and resolve issues as they come up
• Meet with business management to determine solutions to business problems
• Defines project scope and objectives. Develops preliminary project plan and design, determines necessary resources, and project timeline
• Review and track status of project and deliverables and provides project updates and ongoing cost analysis to IT and business line management
• Conducts presentations regarding project status and current issues
• Provide assistance to IT team members with issues needing technical expertise or complex systems knowledge
• Mentor team to improve their understanding and skill and ensure they are familiar with resource materials available
• Ensures adherence to project management process and project documentation standards
• MS Project preferred

Senior IT Project Manager / Program Manager Resume Examples & Samples

• Track and monitor project activities against agreed business dates and against agreed technology release dates
• Deliverables. The size, scope, complexity and technical challenge may vary widely from project to project
• Knowledge of Custody, Clearing and Asset Servicing preferred but not essential
• Structured Development Lifecycle e.g. PRINCE, CMMI, PMP referred but not essential
• Workflow management and quality control
• Estimation and prioritisation of work packages
• Performance management of staff
• Bachelor's degree in business/management, computer science, engineering, mathematics, or a health related discipline or equivalent relevant work experience
• Must have or develop within the first year of employment some formal training in project management methodologies (e.g. PMBOK, Six Sigma)
• Seven years of experience in managing projects of variably complex technologies
• Manages highly complex IT projects with significant associated risk
• Depending on the role, may oversee multiple projects through the direct or indirect management of other project managers
• Ensures adherence to quality standards and reviews project deliverables
• Manages the integration of vendor activities and tracks and reviews vendor deliverables
• Provides technical and analytical guidance to project team and other project managers
• Provides review, oversight approval, and management of project tasks and dependencies
• Influences and negotiates with senior management and vendors to ensure support for the project plan and resources
• Reports the status of projects as they track against phase review objectives, schedule, budget and risk
• May apply process improvement approaches (e.g. Waterfall, Agile, Six Sigma, etc.) to the project management approach
• Interprets internal/external business challenges and recommends best practices
• Uses sophisticated analytical thought to exercise judgement and identify innovative solutions. Mentors less experienced teammates to build technical expertise. May have people management responsibilities
• Bachelor’s degree and 8 years of experience as a project manager or an equivalent combination of education and work experience
• Deep specialized and/or broad functional knowledge
• Sound understanding of business and organizational strategies and processes
• Ability to interpret internal and external business challenges and recommend best practices
• Ability to lead complex projects
• Sophisticated analytical skills and the ability to solve complex technical and business problems
• Ability to influence others at senior levels to adopt a new perspective
• Shows Initiative and self-confidence, is adaptable and is able to cope with changing and evolving priorities
• Must have the ability to work methodically in a fast-paced, time-sensitive environment
• Understanding of Agile methodologies (preferably Scrum), UML, Object Orientated, Data Modelling,
• Process Modelling and/or other development methodologies
• Awareness of structured approach to test planning and test execution
• Relevant experience with Agile project management, including Scaled Agile (SAFe) in a high technology or Internet-based software development environment. A strong understanding of the Software Development Life Cycle (SDLC) is desirable
• Related business experience (project manager and/or equivalent) typically gained over a period of time would be preferable
• A thorough understanding of generic Project Life Cycle management controls is essential
• In return we will be able to offer you a structured career pathway and full training within the role including awareness and understanding of the industry. Your hard work will be rewarded with a competitive salary and benefits package including 25 days holiday per year, pension scheme, life assurance, long term disability insurance, a health cash plan and other leading edge benefits that you would expect with a company of this type
• Planning, organising and execution of projects
• Effective cost control and resourcing, enabling project delivery to budget, quality and time
• Leading, managing and motivating teams
• Identify development opportunities within the team and put performance plans in place for this development
• Qualified to practitioner level (Prince II, PMP or equivalent) with a significant project management background
• Leads team members and provides technical direction, development, training and mentoring to subordinates on large-sized project or medium-sized, geographically dispersed projects of a complex nature
• Directs, executes and maintains the Project IT Plan and coordinates for functional review
• Coordinates automation implementations in project offices and jobsites in accordance with national and local standards and regulations
• Develops, executes and coordinates project automation requirements while monitoring IT industry innovations to add value to work processes; disseminates best practices
• Communicates standard IS&T services to the project for hardware, software and communications
• Processes and implements non-standard requests according to project automation policies and procedures
• Provides budget planning and reporting, and cost estimating; furnishes input during the bid, proposal and execution of the project
• Determines risks and costs to formulate technical strategies
• Resolves customer service issues and problems with realistic project timescales
• Interfaces with other IT disciplines; e.g. IT Help Desk and Desk Site Support, and internal customers, vendors and partners
• Contacts client’s project management team representatives as required
• Provide strong leadership that promotes the WTP Nuclear Safety Quality Culture by emphasizing the values of safety and quality in the performance of work in order to protect self, others, and the environment
• Perform all work in compliance with environmental permits and regulations
• This job description is not intended to include every duty, task or instruction for which an employee is responsible. Other tasks may be assigned, based on business needs and the supervisor’s request
• Lead and govern IT projects to support customer Management, Sales Marketing , Communication and Social Media
• Manage all projects around marketing on SFDC / SAP and Other Platform including Bespoke and Web development and other technologies and around Digital Customer Experience, Communication and Lead management as well as HOS Gold when relative to Customer Management
• Collect requirements from the various departments and align to Enterprise Strategy and stakeholders, lead the projects by managing our IT partners and stay up to date on the business needs and changes
• Gather requirements from the business, understand processes and identify the best way to deliver the best quality of service by managing external suppliers developing the solutions
• Use PM standards and artifacts to manage IT projects
• Continuously benchmark and innovate based on emerging technologies
• Main Point Of Contact for business functions for any IT project relative to Customer management, Sales and Marketing
• Create a strong relationship with Sales & Marketing / Communication and CM function in order to understand how they work and how IT programs can help them provide the right value
• Interact with various function leadership to report the status of the different projects, interact with other business partners to identify best practices, platforms and processes
• Partners with business owners, team members and other key personnel across various departments to plan, develop and manage key operational projects
• Facilitate appropriate communication methods and tracking tools to ensure identification and management of risks, mitigation strategies, plan activities, dependencies, impacts, escalation channels and detailed project documentation
• Create and manage project plans
• Manage project backlogs
• Manage financial, scope, and critical path for assigned projects
• Support our company’s project management best practices and provide feedback to improve the processes
• Ability to determine the right resources needed to effectively complete project assignments
• Resolve project issues to meet productivity, budget, quality, and customer satisfaction expectations
• Participate in regular team meetings/activities, as appropriate
• Builds and maintains strong peer relationships within the team and across the organization
• Work with all stakeholders to articulate do-able goals, requirements, and schedule
• Facilitate stakeholder updates by holding regular status meetings and publishing status reports
• Provide weekly project updates, backlog reviews, and other reports as needed
• Work with Program Manager to compile information for creation of presentations as requested
• Manages multiple projects in parallel, including highly complex projects spanning multiple functional Business
• Partner with business product owners to develop and iterate roadmap/release trains and related epics and user stories
• Formulate, organize and monitor inter-connected projects that follow Agile methodologies
• Lead on high profile projects
• Coordinate cross-project activities
• Lead and evaluate project managers and other staff
• Develop and control deadlines, budgets and activities
• Mediate, arbitrate, mitigate and facilitate resolution of impediments with the team members and the project/program hierarchy
• Work with business product owners to resolve projects’ higher scope issues
• Assist with internal and external communication, improving transparency and radiating information
• Support team building and development by utilizing the abilities and skills of individuals, which can include
• 7-10 years’ experience as senior project manager/program manager
• 3+ years as a Scrum Master beneficial
• 3+ years delivery digital/consumer platforms beneficial
• Proven experience as a senior project manager, senior scrum master or program manager
• Thorough understanding of project/program management techniques and methods including Agile/Scrum/KANBAN
• Outstanding leadership and organizational skills
• Excellent problem-solving ability
• Excellent knowledge of change management principles
• Ability to manage through complexity and ambiguity, to work with minimal supervision in a very dynamic, geographically distributed, and timeline sensitive work environment and in matrix structures
• Strong moderation, facilitation, coaching and conflict management skills
• A technical/development background would be advantageous
• Excellent knowledge of MS tools; working knowledge of program/project management software (MS Project etc.) is beneficial
• BSc/BA diploma in management or a relevant field; MSc/MA is a plus Professional project management and Scrum Master certifications beneficial
• Manage project from initiation to close
• Accountable for delivery of project within agreed to timing, scope and cost
• Work with project sponsor and stakeholders to complete charter outlining scope, goals, deliverables, required resources, budget and timing
• Manage project scope ensuring proper change management governance
• Manage project risks, issues and change requests and any project interdependencies
• Communicate expectations to project team and stakeholders
• Ensure that appropriate security and controls are instituted within project deliverables (e.g., SCRP, ACR, audit follow-up)
• Appropriately applies Ford PM standards to PM disciplines and appropriate use of Ford IT processes, tools and methodologies within project team
• Produce quality artifacts /deliverables
• Seek continuous process improvements to drive efficient work practices within the PMO office and across skill teams
• Balance attention to detail with ability to understand, and communicate the big picture view
• Develop project implementation strategy and plan
• Produce quality MS project schedules
• Manage issues, risk and changes
• Communicate and consolidate information for executive level program / project reporting
• Manage project forecasts and adhere to forecast accuracy standards
• Schedule and facilitate project-level governance
• Bachelor’s Degree in IT related field
• 5+ years IT project management experience
• 5+ years experience delivering IT Development and/or Infrastructure projects using key PM disciplines of scope, schedule, financial, change, risks, and issue management
• In-depth applied knowledge of Project Management disciplines and PMP certification
• In depth experience with Agile
• Strong leadership skills applied to building teams and relationships with a high degree of professionalism and maturity
• Applied knowledge of software development frameworks used in IT solution and/or infrastructure delivery
• Strong desire to learn and grow through taking on new challenges with a positive mindset
• Strong service oriented mind-set with attention to details and quality
• Strong analytical skills, including ability to construct quality work plans and deliverables from minimal definition
• Responsible for overseeing all aspects of a project in the Northeast Bay program, ensuring the delivery of IT solutions and services that provide the highest value in support of the Capital Construction and Infrastructure Portfolios
• Project planning, Project financial management, Project schedule management, Project resource management
• The ability to manage highly complex, large-scale project with overlapping schedules with multiple inter-dependencies is expected
• Manage project schedules, coordinating activities of all team members
• Track project costs, submit funding requests, generate forecasts
• Manage project deliverable, ensuring completeness and quality
• Manage communications with project team, business partners, IT leadership
• B.S. degree in Computer Science, Information Systems or Management Information Systems or equivalent experience
• Project Management Professional (“PMP”) certification from the Project Management Institute (“PMI”)
• Minimum 5 years of experience as a program/project manager that includes managing implementations of large, complex projects with multi-million dollar budgets
• 5 years of information technology experience that includes a broad understanding of both IT infrastructure and application projects through professional services consulting and/or project/program management
• Demonstrated track record in leading multiple teams through both overlapping and sequentially related projects
• Demonstrated strong customer focus and client relationship building skills
• Must possess excellent verbal and written communication skillsSearch Jobs US
• 10+ years relevant work experience as a Project Manager in Application Development
• Experience in Banking or large Financial Institution delivering online applications, digital/channels or similar type initiatives
• Experience managing large-scale projects or programs of significant complexity and value (> $5MM) with high risk
• Expert presentation, written and verbal communication skills which bring clarity and precisionat executive levels
• Manage all phases of projects from initiation to closure while leveraging Project Management best practice standards and processes
• Develop project plans that effectively align scope, time, cost, quality, resources, risk, communication and procurement in a manner that enables highly coordinated execution and control
• Project Management Office accountability as required
• Educated to Degree level (preferable in Computer Science) or equivalent experience
• Minimum 3 years experience in a senior role within the IT industry. Ideally within the financial or insurance industry
• Ability to work effectively with individuals at various levels of management and flexibility with regards to evening calls and weekend support for project implementations
• 10+ years of successfully managing and delivering on enterprise-wide transformation initiatives for the finance, compliance and commercial functions
• 5+ years of project leadership experience in HCP compliance system implementations in global environments
• Minimum two years of experience implementing and supporting HCP interaction and aggregate spend reporting platforms such as Polaris, Medispend and IMS; at least one full life-cycle implementation experience is a must
• Experience managing global or regional projects with team members in multiple locations
• 5+ years of experience with budget and people management
• Expertise in project management methodologies e.g. Agile, PMP, PRINCE2 and/ or operational excellence tools e.g. Six Sigma
• Project management experience within the bio-pharma industry or life sciences consulting strongly preferred
• Experience with change management methodologies, organizational design, different operating or business models and business process re-engineering
• Lead large, complex enterprise-wide, technology projects to achieve key business objectives
• Manage up to multi-million dollar project budget
• Direct cross-functional and / or cross-segment teams
• Projects will have segment-wide impact
• Participates in the development of business strategy
• 10+ years of Project Management experience in a large enterprise environment
• 10+ years of technical experience in one or more aspects of Information Systems Development or Business / Information Systems
• Systems Development Life Cycle (SDLC) Project Management experience
• Experience working in an Agile environment
• Professional PM methodology trained
• Experience in budget tracking ($400K+) and complex cost benefit analysis
• Very strong understanding of distributed technologies & architecture
• C-level interface and presentation experience
• Ability to drive brainstorming sessions and facilitate technical conversations to solve problems
• Proficiency in computer software such as Project, Power Point, Visio and Excel
• Healthcare Insurance industry experience
• Big 4 or Professional Services experience
• Work with key IT leader partners to develop and align on the strategic roadmap for IT Enterprise capabilities
• Partner with IT leaders across SC IT, IT Architecture, and GTS.Lead collaboration for introduction of new technologies and features in line with the IT strategy
• Drive application and technology lifecycle management in line with the IT strategy
• Develop strategies to effectively and efficiently deploy ALM and TLM for the J&J Enterprise
• Manages overall program or project, scope in terms of FPO’s defined for the project, budget level details, detailed financial planning, schedule in terms of effort based project plans with PMx standards and tracking issues, risks, decisions, assumptions and dependencies
• Deliver accurate and candid communications / presentations / escalations to senior executive levels across the organization regarding status, needs, or gaps on programs/projects
• Escalate challenges which may impact progress on initiatives and metrics
• Provide transparency to different levels within the organization in terms of PMx status dashboards
• Provide direction to the project team members and co-ordinates their activities in order to meet project objectives
• Ensure adherence to J&J established processes and methodologies (Agile, SDLC, PMx etc.) while executing the project
• Managing business partner expectations, resolving conflicts between requirements, timelines and budgets
• Ensuring projects are staffed appropriately, managing project financials and managing cross-scrum coordination
• Identifying and managing risk and issues at the project and program level
• A Bachelor’s degree is required
• A minimum of 10 years progressive IT work experience is required
• A minimum of 5 years of experience with project management and project execution (strategy through execution) is required
• Experience with data analytics and IT project management practices including MS Project is required
• Strong leadership and coordination skills, with the ability to manage multiple projects of varying sizes and priorities is required
• Ability to strategically develop long term plans executing short term objectives to achieve groundbreaking, mature results in a calm, focused demeanor is required
• Strong interpersonal, presentation, collaboration, and negotiation skills required
• Experience resolving critical technology or program delivery risks and issues is preferred
• Experience leading and managing diverse, indirect global teams is required
• Global experiences with good understanding of regional differences across ASPAC, EMEA, and North/South America in implementing IT solutions is highly preferred
• Experience and knowledge of Agile methodology is preferred
• Well versed with PMx standards and guidelines is preferred
• Proven experience enhancing IT delivery performance is preferred
• Supply chain experience is preferredBusiness Solutions
• Project planning
• Critical path and dependency management
• Budget control and tracking
• Project lifecycle
• Scope definition and change control
• Supplier management
• Capex submissions
• Project methodologies and project governance
• Creates, monitors, and updates a detailed project plan. Establishes work plan and staffing for each phase of project, including recruitment / assignment of personnel
• Provides management and strategic direction to a team and is responsible for the project development, budget and schedule. Establishes goals, negotiates project commitments and develops project plans
• Reviews and approves the project scope definition. Coordinate development and approval of the business and technical requirements documents
• Coordinates the formulation and definition of technical scope and objectives in collaboration with technical subject matter experts
• Manages the resolution of issues that may not have an established precedence
• Represents the company with contractors, suppliers, customers, departments, and other parties as required
• At least 5 years of experience working with cross-functional teams and staff of all levels
• Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table)
• Advanced level skill in Microsoft PowerPoint (for example: changing picture styles, customizing animation and/or setting automatic slide timings)
• Independently oversees programs or multiple projects, typically large size and complexity
• Minimizes our exposure and risk across multiple projects; Conducts risk monitoring and controls during a project’s duration to ensure ability to achieve expected outcomes, on time and on budget
• Manages the integration of vendor tasks and tracks and review vendor deliverables
• Experience supporting Information Security projects including enhancements and deployments.”
• 8 – 12 years or more Title insurance/Mortgage acumen and IT experience
• Leadership skills to inspire coworkers to attain goals and pursue excellence
• Detail oriented possessing high organization and planning skills

Senior IT Project Manager / Business Analyst Resume Examples & Samples

• Define/prioritize requirements creating an IT roadmap for the business
• Maintain required project documentation
• Bachelor's degree in the field of computer science, engineering or related field is preferred. Master's degree in either field or an MBA a plus
• 8-10 years progressive IT project management experience with strong technical knowledge of IT architecture, systems, applications, financial platforms i.e. Oracle, cloud, DevOps, SDLC, data networks and databases
• Repeatable success capturing requirements from key stakeholders using requirement elicitation techniques like brainstorming, requirement workshops, focus groups and others
• Coordination and participation in the system and user testing phases
• Strong analysis and critical thinking skills
• Deadline and detail-oriented
• Media industry experience is highly desirable
• Participate in annual portfolio planning
• Establish and lead project teams to the successful delivery of TI projects
• Ensure IT infrastructure solution are based on business requirements
• Manage and control changes to infrastructure and applications
• Understand the infrastructure portfolio and TI investments required
• Manage projects in a dynamic environment
• Manage budgets within a project
• Proficient in MSOffice products with expert skills in Excel, Visio and Powerpoint
• Lead and mentor other project managers
• Contribute to the process and operational maturity of Technology Infrastructure
• BS and 7+ years of experience or equivalent
• Knowledge of technology infrastructure
• Ability in organizing, prioritizing, and scheduling work assignments
• Knowledge of project management techniques
• Skill in procurement and financial planning & forecasting
• Records maintenance skills
• Knowledge of organizational structure, workflow, and operating procedures
• Ability to work well with multiple levels of management and present themselves professionally and succinctly with Senior Leaders
• Strong understanding of requirements management and quality assurance throughout a project lifecycle required
• Ability to coach cross functional project teams on requirements management, project execution processes, and operational excellence in data and telecommunications
• Project manage IT enterprise-class application development and/or COTS implementation projects up to: $5M CapEx, 20 FTE, 5 global geographies, multiple vendors with aggressive timelines
• Deliver 100% of project scope to quality standards within agreed upon schedule and budget
• Create, maintain and manage detailed Microsoft Project Plans; clearly articulating work breakdown structures of deliverables by phase, activity and task; with role assignments and estimates to complete on each task
• Create and maintain project accounting records to accurately reflect, by month, by expenditure type and class; project spend-to-date, estimates to complete and estimates at complete; analyzing with explanation any variance between budget, plan, actuals and forecast
• Partner with resource managers and functional owners to identify all resources required to execute your plan, negotiate and place resource requests and manage the resource plan for your projects
• Ensure timely execution of project tasks by named resources in order to achieve project goals
• Record work complete on your project tasks and update estimates to complete frequently
• Keep the project plan current and accurate for all team members to reference regularly
• Record detailed business outcomes, constraints and assumptions in order to establish project objectives, deliverables and the project charter
• Develop and implement the project communication plans to address the needs of all functional roles within your project organization
• Identify and document project risks, assumptions and constraints on a frequent basis using historical data, expert judgment (yours, as well as others’) and other methods to understand project limitations and mitigation tactics
• Implement approved actions and workarounds required to mitigate project risk in order to reduce or negate the probability of impact to your projects
• Listen intently to what others’ are saying, assuming good intentions, seeking to understand their points of view
• Demonstrate mastery of various communication styles – speak, write and illustrate, to share ideas and information so others will understand
• Inspire loyalty and trust by handling oneself with high ethics and values
• Praise people for a job well done
• Continuously improve your teams’ performance through leading by example, mentoring, training and motivating in order to facilitate team cohesiveness, boost morale and increase project efficiencies
• Establish and maintain constructive and cooperative interpersonal relationships at all levels of the organization
• Openly embrace diversity and treat people with respect
• Take responsibility of complex IT projects
• Lead global and strategic projects
• Drive change management process ensuring adoption by all impacted parties
• Ensure project goals are achieved in terms of time, budget, quality and customer satisfaction
• Lead multiple project teams, composed by internal and/or external resources
• Provide full transparency to project owner, IT senior management as well as stakeholders in terms of progress, risks and issuesInterface directly with the business at various level of management
• Interface with IT teams, on a technical level
• Plan project work and manage project changes, and handle day-to-day project activities
• Track and monitor progress, risks and budget and manage project communication
• Contribute to the internal IT project management methodology development
• Support and coach the Junior Project Managers and Project Coordinators
• Master Degree in computer science, or equivalent industry experience
• At least 10 years of international project management experience working on diverse projects covering several technologies and/or industries, PMP certification would be an asset
• Strong technical skills, with broad IT knowledge, from infrastructure to applications
• Capability to manage several projects at the same time
• Strong methodological skills, able to deal with prioritization of tasks in a changing environment
• Able to work globally across business units and geographical locations
• Experience in a pharmaceutical environment and GxP validation would be an asset
• Must write and speak fluently English. Good command of an additional language is a plus (German, French)
• Data analysis capabilities and / or data management skills
• Have segment-wide impact Predicts emerging customer needs and develops innovative solutions to meet them
• Responsible for taking concepts and ideas, translating them to project strategy and actionable plans, and driving execution
• 8+ years Project Management experience in a large enterprise environment (Fortune 200)
• 8+ years technical experience in one or more aspects of Information Systems Development or Business / Information Systems areas
• Systems Development Life Cycle (SDLC) project management
• C-level interface and presentation skills
• Proficiency in computer software such as Project, Power Point, and Excel
• Six Sigma problem methodologies and data analysis skills
• Drive the design, development and implementation multi-disciplinary projects for process / product improvements
• Manage work within project teams, including the creation of project plans and weekly status reports
• Oversee business analysis activities for documenting business requirements and use cases
• Oversee project development lifecycles to ensure timely completion and within budget
• Serve as project leader; exert influence on the overall team direction to ensure business and IT objectives are met
• Delivering Business projects
• 6-10 years experience
• Financial Industry experience a must
• Legal Collection knowledge a plus
• IT PM experience
• Experience working in a regulated environment staying in compliance
• Full project life cycle experience
• Knowledge of Methodologies including Agile or Waterfall
• ITIL experience a plus
• Work independently
• Work on multiple tasks / projects as a team member
• Demonstrates excellent communication skills (written, verbal, presentation), considering context, content, audience, etc
• Highly collaborative across business and IT (viewed as SME and partner)
• Designs and delivers end-user training and training materials
• Trains users to transform data into action-oriented information and to use that information correctly
• Provides guidance, training, and problem solving assistance to other team members
• Coaches less-experienced individuals
• Researches business problems and creates models that help analyze these business problems
• Interfaces with vendors to keep abreast of new technologies, pricing and customer applicability
• Participates in vendor evaluations
• Ensure a strong understanding of and ability to leverage SLF project management standards across the PM lifecycle
• Ensure assigned project proposals are positioned for cost/benefit analyses, business case diligence and alignment with technology, business and other appropriate strategies
• Ensure definition and approval of project scope, deliverables, desired quality and measures of success
• Monitor appropriate risk management practices throughout the project lifecycle; put appropriate mitigation strategies in place
• Proactively escalates project issues and risks that require Sponsor, Program Management or executive attention
• When applicable, co-ordinates activities with other project managers, to aid in the successfully delivery
• University or college degree, or appropriate experience in lieu of
• PMP Certification, and in good standing with PMI
• Analyzes customer requirements, evaluates new technology, presents recommendations, and plans test and implementation schedules for introduction of new systems, networks, hardware, software, or applications
• Leads medium to large IT projects and/or technology initiatives and applies innovative solutions to systems, hardware, software, networking, programming, and/or applications problems
• Provides technical support, maintenance, and specialized end user training to ensure effective systems utilization and integration. Participates in the development of policies, procedures, standards and controls related to a project
• Plans, manages resources and reports all project obligations. Ensures project objectives are met
• Provides cost and resource planning documentation, project leadership, training, and work direction of team. Supports or leads Program Management responsibilities for IT
• Maintains up-to-date knowledge of industry practices, trends, and applications and is considered a highly technical resource in the field. Advises management on new business developments and programs
• Performs related duties normally associated with supervision including, but not limited to hiring, training, evaluating, and disciplining of employees related to project initiatives
• Provides mentoring, coaching and consulting to development staff and project managers on project management processes and techniques
• 5 years’ experience in managing projects, preferable in the Information Technology field
• In addition, 3-5 years’ experience leading teams
• Demonstrated advanced knowledge of project management processes and techniques as related to the Project Management Institute’s PMBOK. Risk Management a key area
• Understands relationships between business activities and the application systems. Able to determine impact of system change to the business, and vice versa
• Advanced knowledge of project scheduling techniques and identifying task dependencies
• Coordinates and conducts project reviews, as appropriate
• Demonstrated knowledge of financial analysis techniques and terms
• Excellent experience with Microsoft Project or similar project management software is required
• Experience with Microsoft Office software is desired
• Knowledge of the regulated utility business is desired
• Able to communicate with system users in business terms and also up to management level
• Business/industry requirements and trend analysis
• Good presentation skills for presenting to management and customers
• Excellent conflict resolution, team building, motivational and negotiation skills
• Provides a positive and open working environment. Motivates staff effectively
• Explaining technical information to non-technical colleagues
• Ability to work individually or as a team member in a project office setting
• Results oriented, self-motivated and proactive
• Demonstrates a high level of integrity with consistency
• Service-oriented attitude toward the job, customer, company
• Execute multiple large and complex projects according to the CDW project management methodologies and guidelines
• Work with cross-functional stakeholders to clarify requirements and business objectives, as well as acquire necessary financial commitments and approvals
• Develop detailed estimates, schedules for projects; including resource allocation, timelines, budgets, and business case justification supporting delivery
• Responsible for the development and delivery of the following work products: project scope definition, project plan, status reporting, overall project communication, resource allocation and budget
• Assist business partners with quantitative and qualitative analysis to help justify the investment necessary to deliver a solution
• Cultivate relationships with domain experts spanning multiple functions and technology platforms
• Harness internal and external relationships to drive organizational change and delivery effectiveness
• Apply a solution based approach to business problems to determine the root cause and resolution alternatives
• Maintain project and program data in enterprise Project Management Tool
• Ensure accurate time reporting by project teams in accordance to CDW policies and guidelines
• Serve as conduit for cross-functional collaboration and knowledge sharing
• Maintain an enterprise view of processes and platforms to solve complex issues through creativity and innovation
• Works as a business area liaison to understand the functions of that area and act as a primary contact for managing new project requests
• Work very closely with Business Analysts to ensure comprehensive requirements are delivered upon
• Assist business partners with assessing organizational readiness for change
• 12 years’ experience in business analysis, process design, and application development focusing on IT technologies
• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field – or demonstrated, equivalent experience
• 8 years Project Management Experience, including evaluation and estimation of large, high-risk initiatives leveraging project management methodologies
• Demonstrated ability to lead enterprise wide, resource intensive and highly complex initiatives
• Demonstrated ability to take a business need and offer a strategic solution with the company’s direction in mind
• Demonstrated ability to teach and mentor junior team members and other professionals
• Excellent written, verbal and communication skills with the ability to effectively interact with and present to stakeholders including senior leadership
• Strong organizational skills with the ability to effectively facilitate meetings
• Demonstrated analytical and creative problem solving skills
• History of leading project teams, delegating work, holding team members accountable, and proactively overcoming obstacles
• Track record of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines
• Project Management Certifications
• Master’s degree in Business or Advanced Information Technologies
• Management Consulting Experience
• Business Process Transformation Experience
• Accountabilities
• 5 – 10 years of IT Project Management Experience, ideally gained in strategic complex projects for large organizations
• Project Management Professional Certification or equivalent distinction
• Strong experience using Agile
• Strong stakeholder management skills with a proven track record in delivery
• In depth knowledge and experience of all stages of the project and program life cycle, including development of business cases, and mobilization of programs
• Knowledge of multiple project management methodologies
• Experience delivering complex projects with budgets in excess of 2M
• Experience leading large multi-disciplinary project teams across multiple organizations and locations
• Business change management and communication planning skills
• Budget management and financial reporting
• Business case development and benefit realization
• Experience of value tender / vendor selections
• Ability to lead an engagement with a client
• Ability to think holistically and analytically and determine when to take each approach
• Successfully visualize a problem context/situation, develop a number of resolution options, and think each through from concept to implementation
• Demonstrate a clearly methodical approach
• Experience working with 3rd party or offshore teams is a plus
• Experience working for a consultancy or other professional services organization is a plus
• Ensuring that IT solutions are delivered on time, within budget and to the required quality standards
• Managing internal and external resource assignments, cost administration, revenue forecasting, monitoring project margins to ensure targets are achieved
• Building a solid relationship with the client and supporting Be partners in identifying and anticipating new up and cross selling opportunities
• Establish and maintain trusted advisor relationships with client project stakeholders by providing vision, business knowledge and IT expertise
• Working with and influencing stakeholders at senior levels across business functions, keeping them informed with ongoing reporting and SAL
• Excellent academic track in Computer Science, Financial Engineering, Management Engineering
• Proven track record of 5 – 6 year experience in managing work streams in a IT consulting environment and with direct responsibility for a team and client relationship
• A keen interest in technological innovations
• A passionate, motivated, strong communicator and leader
• Deep knowledge of banking processes such as multichannel, payments, disaster recovery e credit
• Proven technical background
• Agile methodology expertise, PMI PMP or Prince2 certification is a plus
• Fluent in English and available to travel in Italy and in Europe
• In deep knowledge of Microsoft office tools
• Collaborative Team Leadership – strong leadership skills needed to help drive and motivate a team across multiple locations and multiple employers towards one goal
• Project Management – creates and executes project work plans and timelines and revises as appropriate to meet changing needs and requirements. Ensures documents and deliverables are complete, current and stored appropriately
• Resource Management - work closely with key stakeholders and cross functional teams. Identifies resources needed to complete projects on schedule. Project teams will include onshore and offshore team members across multiple vendors and disciplines
• Communication – provide transparency for project execution through communication best practices. Project leaders should track and communicate project status, milestones and risks at all levels of stakeholders including team members, IT and Business leadership
• Bachelor degree in Computer Science or a related discipline
• At least 7 years of experience managing projects/programs from conception to successful implementation. Requires solid project management skills, ability to multitask and manage multiple projects in a cross-functional environment
• Proficient in Microsoft office products – PowerPoint, Excel, Word, Outlook, Visio and Microsoft Project
• Group Benefits Insurance experience is a preferred
• Ability to create open and positive environment conducive to freely sharing information and ideas
• Hands-on and results-oriented approach
• What criteria do we use to Assess, Hire, Develop & Reward our workforce?
• Data Analysis- Input, understand, analyze and act on data
• Expense, risk & controls driven mindset
• Communication- Influence through a consultative approach
• Customer Driven- Focus on “Harvest” – (our enterprise continuous
• Lead large, complex enterprise - wide, technology projects to achieve key business objectives
• Manage up to multi - million dollar project budget
• Direct cross - functional and / or cross - segment teams
• Projects will have segment - wide impact
• 6 or more years of Project Management experience in a large enterprise environment
• 6 or more years of technical experience in one or more aspects of Information Systems Development or Business / Information Systems
• Maintain software applications, including upgrade, enhancements, and patches
• Diagnose and resolve system problems
• Ensure application performance, reliability and quality
• Work cross-functionally to assist with problem solving and project plan activities
• Respond to inquiries, requests in a timely fashion
• Team focused
• Effective written and verbal communications in a professional manner to Management, Business Partners, Associates, and external resources
• Installing and implementing programs and upgrades
• Diagnosing and resolving system problems in coordination with other technical team members
• Shared responsibility for application system reliability and defects
• College level experience with multiple web programming languages (such as C#, C++, Visual Basic, Java)
• Desired knowledge of EAI/TIBCO or Java framework
• Some knowledge of SDLC and Project Life Cycle principles
• Good knowledge of Windows PC's, browsers and peripheral devices
• Analytical problem solver with good communication (verbal and written)
• Strong understanding of web application testing technologies, methods, and techniques
• Working knowledge of one or more modern programming languages (C#, Visual Basic, Java, C++)
• Working knowledge of Visual Studio and modern code repository products
• Strong work knowledge of SDLC and Project Life Cycle principles

Senior IT Project Manager, IT Operations Resume Examples & Samples

• Cross-departmentally Project Manage complex system projects, office and datacenter move projects, etc
• Able to manage/lead projects with complex scope/budget and timeline requirements
• Ability to capture critical timelines and interdependencies that could pose risks to the projects
• Ability to work and communicate well with both Business and IT teams
• Able to work with IT/Business teams to get business commit, document requirements/business process as well as execution commit including defined resources/timelines
• Ability to take control of meetings to ensure that the time is best used and that the timeline is adhered to
• Responsible for planning and defining scope of the projects with the ability to sequence items that are critical and have interdependencies among and between different business teams
• Driving all team members to update and provide information about challenges, issues, risks and timeline details
• Managing communication details around project status, timeline and milestones
• Ability to handle conflicts and bring them to resolution in order to stick as closely to the timeline/budget as possible
• Define the scope of the project in collaboration with senior management
• Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
• Constantly monitor and report on progress/risks of the project to all stakeholders
• Able to mentor other project managers across IT Apps team and build a PM community with standards & best practices
• Able to manage prioritization & delivery of monthly build and operational support activities
• Demonstrates high curiosity to understand end to end process, why we are doing what we are doing, end goal, ask questions, provide recommendations, ROI etc
• 5-7 years or more of Project management experience handling IT Operation projects that include office or datacenter moves with specific experience handling

Senior IT Project Manager, G&A Applications Resume Examples & Samples

• Cross-departmentally Project Manage medium-high complexity system projects for Finance, such as
• 5-7 years or more of Project management experience handling Finance/HR/Legal applications projects
• Experience handling Project budgets, resources as well as timeline
• Experience with Procure to Pay, Order to Cash, Record to report business processes
• Experience with at least one or more Finance ERP systems like Oracle Cloud (preferred), Oracle EBS, PeopleSoft, Workday Financials
• Experience leading cross-functional projects with applications like Salesforce, Workday etc
• Experience handling projects with multiple on-premise/SaaS technologies/integrations
• Experience working with implementation partners /system integrators/managed service providers
• Ability to build sound relationships and communicate expectations with users, team members & management
• Strong interpersonal skills, written and verbal communication, and facilitation skills
• Self-motivation and willingness to learn with a strong sense of accountability and a proven track record of delivering results
• Must work well under pressure, be sensitive to deadlines, be able to interact in a team environment, be able to adapt quickly to change, deep attention to details and possess excellent customer service skills
• Aptitude for implementing alternatives to execute projects and processes in a faster, more efficient or more cost-effective manner
• PMP/Agile certifications preferred
• Graduate degree in a related discipline
• 5+ years of Project Management experience in a large enterprise environment
• 5+ years of technical experience in one or more aspects of Information Systems Development or Business / Information Systems
• 2+ years of Systems Development Life Cycle (SDLC) Project Management experience
• 1+ year of experience working in an Agile environment
• Experience in budget tracking ($400K+) and complex cost budget analysis
• 2+ years of C-level interface and presentation experience
• Proficiency with MS Word, Excel, PowerPoint
• Intermediate proficiency with MS Project and SharePoint
• 2+ years of Healthcare industry experience
• Project communication
• Implement mitigation plans
• Track and report project financials
• Overall responsibility for project deliverables
• Knowledge Skills and abilities to perform the above mentioned responsibilities
• BS degree strongly preferred
• Deep understanding of the SDLC process
• 5 years of IT Project Management
• Managing multiple projects simultaneously. These will be capital projects involved in updating and consolidating functionality in various systems related to provider demographics
• Understanding and Managing cross-functional interdependencies
• Lead and influence large matrix teams both on and off-shore and in multiple locations
• Obtain results in a large corporate (Fortune 200), heavily matrixed environment
• Build relationships, leading and coordinate of other project managers
• 3+ years of IT Project Management experience managing multiple projects simultaneously
• 3+ years of working hands-on with all aspects of the System Development Life Cycle
• 3+ years of experience working with test plans and test cases
• Experience with Consumer Products and / or Corporate Web Portals
• 2+ years of experience Agile delivery methodology and techniques (e.g. Scrum)
• Proficiency with MS Word, Excel, PowerPoint, Project
• Proficiency with SharePoint, Visio
• Post-graduate degree in applicable area of expertise or equivalent experience]
• 7+ years experience with Systems Development Life Cycle (SDLC) project management
• Coordinate the entire IT Project Development Lifecycle Process from project initiation all the way to deployment
• Excellent verbal and written communication skills. Ability to communicate effectively with different levels of management, and technical and business users
• Effective meeting management. Know how to make the most out of project resource time by bringing people together to solve problems and move projects forward
• Provide project management leadership to technical/development teams
• Domain expertise in an operational function (Product Lifecycle Management, Sales, Quoting, Pricing, Fulfillment) and support systems associated with those business processes
• Ability to learn new business processes and systems quickly, in order to have credibility with running project teams in different areas
• High level understanding of SAP ERP system functionality is also beneficial
• BS required (Concentrations in Business, Info Systems desired, or any technical degree)
• 5-10 years of functional/operational experience. Preference for subject matter expertise in Manufacturing Operations
• PMP Certification, Six Sigma, Lean Mfg certifications or other Project Management methodology is needed. Demonstration of practical usage of such training on the job is also required
• Manages the overall project lifecycle through Ecolab’s formal project approval and management process from planning to post-implementation on large, complex IT projects
• Creates and maintains project plans, establishes time and cost estimates, and ensures projects are deployed within expectations for, schedule, quality, and cost
• Provides direction to matrixed project teams by determining and communicating skill requirements, assigning tasks, measuring and addressing performance, and managing resource utilization
• Coordinates communication plans for projects across all stakeholders, both within IT and with the customer
• Monitors project progress and maintains regular status communications with appropriate stakeholders
• Manages expectations on project delivery through regular assessment of project progress and timely communication of impact to stakeholders
• Responsible for all issues resolution within projects
• Identifies and manages project risk
• Act as the single point of accountability to IT and Business Partners for projects within their responsibility
• Meet with business partners to understand and interpret needs and priorities and translating business concepts into high level requirements
• 10+ years of experience in an IT environment with experience leading and implementing IT projects
• 5+ years of experience working with Project Management methodologies and tools
• Experience managing large, complex IT projects
• Experience managing infrastructure related projects
• Experience managing global projects with geographically distributed teams
• Experience with Microsoft Office Products and Microsoft Project
• Experience leading and delivering projects with budgets in excess of $200K
• Experience leading project teams with 5+ members in a matrixed organization
• Demonstrated success leading multiple simultaneous projects
• Able to utilize project management experience to act as the team’s primary interface between IT and the business sectors
• Ability to lead without positional authority
• PMP or PgMP Certification from the PMI
• Experience with Waterfall, SCRUM or other PMBOK-compliant Project Management methodologies
• Experience with ITIL
• Proficiency with Microsoft EPM
• Oversees all tasks related to managing IT projects. This includes project definition, identification of goals, potential obstacles, project planning, tracking and reporting status, coordination with interfacing projects/departments, project evaluation and project revision. Monitor timeliness and quality of deliverables to ensure compliance with standard processes and methodologies
• Analyzes operational impact of customer requests. Develops business case, forecasting costs, equipment and resource requirements
• Assists with establishment and facilitation of internal IT project management processes and tools (i.e. critical path tracking, contingency planning, operational workflow documentation/refinement
• Mentors and coaches project management staff
• Advises on solutions to dealing with issues and risks; provides peer review to project deliverables
• 4-6 years of professional IT PM experience. (Actual END to END PM experience)
• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions
• Manages Information Technology projects which could include applications, infrastructure, systems, networks, and security technologies from the design through development, testing, and stabilization phases
• Responsible for all physical IT aspects, ISP circuits, MDF/IDF room design, IT data cabling, electronic security, and audio/visual infrastructure, installation and delivery of proper IT hardware for new projects
• Procurement management including data gathering and contract management to install dual dedicated Internet access circuits into new locations on schedule. This includes scheduling site surveys, keeping track of installation, to verifying available services
• Lead team of project managers and associates providing clear direction, vision and transparency
• Undergraduate degree in Computer Science, Engineering, Project Management or 5+ years equivalent experience is required
• 5+ years of practical IT & Project Management experience pertaining to structured cabling, physical network design and logistics management
• Experienced leading a team of peers and associates towards established goals
• Outstanding negotiation and supply chain management skills
• Excellent analytical, problem solving, and multitasking skills
• Ability to work efficiently in both independent and team environments while meeting critical deadlines
• Proficient in Google Docs and Microsoft Office Suite
• Deliver solution that accomplishes the business objectives with on-time delivery, budget adherence, and exceptional quality
• Collaborate with senior management and executive leadership to solidify project objectives and scope
• Define the project schedule and resourcing needed to cost effectively accomplish project objectives
• Allocate and direct staff to accomplish project tasks ensuring effective utilization
• Manage financials closely to achieve the planned project budget. Monitor & updates monthly actuals & future forecasts; develop new/revised estimates as applicable
• Continuously manage scope and schedule throughout the project lifecycle
• Define and execute communication cadence to keep both IT and business stakeholders fully informed
• Identify and manage project risks/issues to closure and provide proper visibility to senior management
• Support the business in defining plans to ensure organization acceptance of the new solution
• Support procurement processing of Statements of Work & Purchase Orders. Process all contract-related artifacts & invoices
• Create project governance artifacts for reviews (tollgates/change requests) and ensure adherence to all Ally PMO guidelines & procedures and software development lifecycle methodology
• Comply with Change Management, Release Management, IT Risk & Compliance processes and standards
• Business acumen and understanding of business drivers and issues surrounding a project
• Extensive breadth of experience delivering complex projects within budget and scope
• Expert knowledge of software development life cycles and Project Management methodologies and tools, specifically MS Project and Clarity
• Superior interpersonal skills and conflict resolution skills
• Financial forecasting and management acumen
• Strong issue resolution and risk management skills
• Strong written and verbal communication skills, including with executive management
• Manage the delivery of multiple large-scale, global infrastructure projects using our proven project management framework
• Co-ordinate with project sponsors, technical teams and key stakeholders to effectively manage requirements, scope, risks and deliverables throughout the project life cycle
• Accurately report and present the status of assigned projects to IT Executive Management
• Drive and manage cross-functional project teams towards successful project delivery
• Effectively deliver projects and programs to agreed schedule, budget, and quality of solution
• Minimum of 6+ years of project delivery experience within multiple infrastructure arenas (e.g. Data Center, Server/Storage, Network, Desktop, Messaging, Security)
• Demonstrated ability to manage projects between $1-5M and engage in an operational and business acumen
• Must possess a high degree of professional confidence with the presence and communication skills to present effectively to senior management
• Strong stakeholder management and ability to influence change
• Delivery experience within a Shared services environment is a plus
• Proficiency and certification in project methodology (e.g. PRINCE2, PMI) is preferred
• Leads the planning and implementation of multiple IT projects
• Defines project tasks and resource requirements
• Develops full scale project plans
• Manages project resource allocation
• Provides direction and support to project team
• Performs project evaluations and assessment of results
• Performs other functions as assigned
• Demonstrates strong subject matter expertise
• Develops more junior project management staff by mentoring and training
• Expert level project management, meeting agreed to completion dates, and delivery of the desired results for multiple, parallel projects
• Internal process knowledge expert (RSL, Change management, change request, etc)
• Expert level analytical judgment
• Ability to work independently to meet objectives
• Proven experience in leading project teams
• BS in Computer Science, Engineering, or IT preferred or equivalent experience required
• 7+ years IT project management experience with demonstrated experience leading large scale IT deployment and implementation projects
• In depth knowledge of IT terminology, engineering practices and processes
• Primarily sedentary work in a general office environment
• Ability to communicate and exchange information
• Ability to comprehend and interpret documents and data
• Requires occasional standing, walking, lifting, and moving objects (up to 10 lbs.)
• Requires manual dexterity to use computer, telephone and peripherals
• May be required to work extended hours for special business needs
• May be required to travel at least 60% of time based on business needs; at times on short notice
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

Senior IT Project Manager for Solutions Projects Resume Examples & Samples

• Contribute with project management expertise in the sales phase
• Initiate projects by identifying and setting up the project organisation, resources and delivery structure
• Plan and execute the projects on all levels: Detailed planning and follow-up, reporting on milestones
• Establish and manage project scope and overview, create structure and define and manage risk and issues
• Manage stakeholders (Communicate and report on all relevant levels at the customer and internally at NNIT including in the Steering Committees)
• Ensure projects are delivered according to the business cases including invoicing
• Run the projects according to NNIT project model based on PMI
• Contribute to the development of the project management discipline and community in NNIT
• You have a strong project management tool box
• 8+ years of project management experience with in IT preferably with an IT vendor/provider
• Experience with delivering to pharma and/or life science customers particularly delivering according to GxP requirements
• You have a strong customer focus
• You relate well to people, possess the necessary empathy and understand how to motivate your team
• You can work independently with a large personal drive while also securing project results through personal leadership
• Knowledge and experience in using all major project management disciplines with possible knowledge of Prince2 and/or PMI-Standard. Certification is not a requirement, but we urge our PMs to be certified within a short timeframe
• You hold a Master’s degree and you are fluent in English, written and oral
• Define and refine the processes needed to effectively support project and program management and the software/system development lifecycle. Existing processes need to be reviewed, modified and perhaps strengthened in support of Pega’s evolving Global IT organization
• Provide support to management throughout the Business Operations Team as needed; includes support for stakeholders within the Enterprise Business Systems, Enterprise Architecture, and Data Warehouse; includes ensuring consistent and high quality delivery
• Manage cross functional projects
• 7-10 years of project management experience with IT projects, and at least 5 years specifically with IT Engineering and Professional Services
• Experience managing IT development teams organization in a senior leadership capacity
• Skill at managing cross functional projects where direct authority over the project resources does not exist; ability to effectively influence without authority
• Comprehensive understanding of project management theory and team dynamics
• Ability to work with individuals of varying degrees of technical understanding; should be able to adjust communication style based on targeted audience
• Functional management experience in a large, corporate environment (includes hiring, management, assessment, correction as needed).Education: Bachelor’s Degree, PMP Certification is preferred
• Manage multiple large and complex technical and business oriented projects for the Information Technology organization
• Establish client relationships, integrate requirement definition, plan projects, and direct resources ensuring corporate and IT project portfolio objectives are met
• Collaborate with senior leadership to ensure project portfolios follow company and strategic priorities
• Manage the project plans and schedules, ensuring successful completion within scope, budget, time, and quality parameters
• Manage, coordinate and direct company and vendor project resources in the implementation of designed project objectives, solutions and deliverables
• Develop, prepare and present project documentation, including project charter, project plans, status and other reporting documents in accordance with company standards
• Integrate project plans from multiple sources to create a cohesive plan with identifiable critical path, task dependencies, and major milestones
• Develop business requirements into a project charter and scope document, and manage projects through the entire project life cycle ensuring systems meet design standards and guidelines and are sensitive to performance needs of the organization
• Partner with project sponsors and project teams to lead the definition of and evaluate client’s technical and business requirements and develop approaches and solution alternatives with the project teams and stakeholders
• Mentor teams on best practices, process improvement and project management skills
• Track and communicate with client, management and operating groups regarding project progress, status, risks, and issues. Lead resolution of issues and risks
• Experience in Healthcare and Government Regulatory Compliance
• Experience in and knowledge of Institute of Standards and Technology (NIST) standards, Risk Management Framework (RMF), and Federal Information Security Management Act
• Technologies: PlanView, JIRA, Visio, SharePoint
• Lead the EPQA initiative to provide recommendations for project improvements for Sun Life’s largest, global programs
• Manage client relations to ensure EPQA reviews meet sponsor’s expectations
• Coach 2 staff on EPQA processes as well as support 2 additional staff on compliance reporting
• Backup for Director on compliance reporting
• Lead the yearly planning and project prioritization process for Enterprise Services initiatives
• Lead Quarterly Plan Shares for inflight or upcoming projects across Enterprise Service
• Support Benefits Realization reporting with ES Finance
• Involved in the definition, management, and implementation of infrastructure projects in Service Optimization space
• Technology generalists that interface with internal Optum IT as well business clients
• Align technology solutions with business strategies
• Assist in leading large, complex projects to achieve key business objectives
• Identify and implement innovative migration methods to align with business priorities
• 3+ years of Project Management experience in a large enterprise environment managing infrastructure related projects- server infrastructure (physical & virtual), storage, networking, middleware, etc. (Fortune 200)
• Business Analysis / project management
• Strong communications and presentation skills
• Advanced skills in computer software including Excel, Project, PowerPoint and SharePoint
• Previous data center migration experience
• Familiar with AGILE / Exposure to multiple PM methodologies
• Exceptional analytical and problem solving skills
• Possess general understanding in the areas of application programming, database and system design
• Strong data analytics and reporting skills
• Strong persuasion and influence capabilities
• Experience in managing legacy platform transitions
• Experience in digital system implementations
• Working knowledge of organizational change management principles, methodologies, and tools
• Manage full life cycle web solutions and software development projects
• 8+ years of IT Project Management experience
• Full system development lifecycle experience
• Excellent oral and written communication skills, especially in a client interaction context
• Help the FDA-CFSAN Scientific Engineering Team to support scientific computing based projects
• Be highly results oriented in accomplishing assigned information technology and programmatic tasks
• Be able to effectively communicate project expectations and be flexible enough to change directions if so directed based on timelines, priorities and milestones
• Be highly proactive in planning, monitoring, initiating, coordinating, and enforcing system policies and procedures
• Maintains organizational effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies across the FDA Scientific Computing community
• Assist in the guidance and direction of technological research objective by studying organizational goals, strategies, practices, and user focused requirements
• Completes projects by coordinating realistic timetables with other FDA departments and offices to meet and exceed quality expectations
• Verify and reports results through the consolidation and presentation of applicable performance metrics for evaluation
• Recommends information technology strategies, policies, and procedures by evaluating organizational outcomes; identifying problems; evaluating trends; and anticipating requirements
• Accomplishes IT objectives by forecasting requirements; preparing advisory and assistance recommendations for use and implementation based on budgetary and scheduling constraints; analyze variances and recommend corrective courses of action as needed
• Maintains professional and technical knowledge by attending educational venues; reviewing professional publications; knowledge of emerging technologies; establishing personal networks; benchmarking state-of-the-art practices; participate in professional societies
• Contributes to team efforts by accomplishing related results as needed
• BS in the fields of computer science/Engineering or Business discipline with technical focus
• 10+ years of experience, ideally as a Project Manager
• Proven working experience as a project manager in the information technology and scientific computing sectors
• Solid technical background, with understanding or hands-on experience in network operations software development and virtualization technologies
• Proactive in exploring new technologies to be adaptable to the team and the supporting environment
• Strong working knowledge of Microsoft Office and related products
• PMP certification is a strong plus
• Previous experience with the FDA
• Previous experience dealing with Scientific Computing
• Technical Project Management. Manage multiple technical projects including scope definition, planning and execution. This includes creation and communication of end-to-end project plans, clearly outlining dependencies and ownership
• Business Focused. Drive efforts based on business benefit and overall value
• Master Planner: Partner with the execution teams to build project/work plans across multiple dependencies
• Prioritization. Work with the project team members to prioritize work both internal and external to the project
• Resource Management. Work with the project team to define and track the projects different technical and non-technical resources
• Task Master. Continuous tracking and follow up on the different efforts and tasks
• Vendor Management. Engage and oversee vendors and contract resources that may be required
• Natural leader. You build relationships quickly. People look to you for direction and feel supported by you
• Self-driven. You have superior organizational skills, integrity, and great follow through on tasks. You don't get overwhelmed easily
• Naturally curious. You're innovative, extremely creative, and constantly looking for ways to tweak and optimize process
• Knowledgeable. Experience and knowledge of engineering projects, with an in depth working knowledge of PM lifecycle processes, including both agile and waterfall
• Communication. Excellent written and oral communications
• Fun. You're a charismatic people person who can talk to anyone; you're flexible, fearless, and excited to help build something awesome and share it with the world
• Motivated. You understand the impact of a highly satisfied, excited crew; you are slightly obsessive-compulsive about grinding away at issues
• A utility player. You're willing to help out wherever needed. Partnering cross-functionally to solve problems
• Analytically oriented. You have excellent judgment and decision-making skills
• Bias to action. You drive results in a big way and can get things done in a highly matrix and relationship-based organization
• Bachelors degree, preferably in Business or Computer Science or equivalent experience
• 8+ years experience in technical project management in a fast-paced, "startup-like corporate IT environment
• Strong knowledge and real world experience with various project management methodologies
• Lead large, complex projects to achieve key business and technology objectives
• Responsible for assembling project plans, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality reviews, and escalating issues appropriately
• Responsible for tracking key project milestones and adjusting project plans and / or resources to meet the needs of the customers
• 8+ years Project Management experience in a large enterprise environment
• 8+ years technical experience in one or more aspects of Information Systems
• Experience managing project budgets over $3 million
• Health care background
• Project Management Consulting experience
• Agile / Scrum knowledge as a Scrum Master
• Solid analytical, problem - solving and financial analysis skills
• Project Management Office process implementation & re - engineering
• Provides overall project management for store support
• Assembles and maintains project plans, associated communications, and meetings
• Advises business, leadership, and technology teams on project status and opportunities for improvement
• Defines and describes issues blocking progress toward a product release and maintains project status
• Collaborates with cross channel-function business stakeholders and IT technical SME's to finalize recommendations, document new or modified requirements and provide an overall project plan
• Ensures that appropriate level of staffing and roles, both company internal and contracted have are maintained
• Demonstrates ability to adjust project deliverables based on changing priorities defined by scope and timelines
• Creates and refines visual presentations to articulate project plans, status and appropriate technical details using current office technologies, including Word, Excel, PowerPoint, and Visio
• Influences commitment of resources from any area to complete project efforts efficiently
• Oversees ‘lessons learned’ to improve the overall quality of the work product
• Strong ability to manage and execute multiple projects simultaneously within cross-functional departments
• 10+ years overall IT experience
• 6+ years experience project management within large cross-functional or enterprise-wide teams
• 6+ years experience with Agile/Waterfall software development methodology
• Expert knowledge of Microsoft Office tools (Outlook, Word, Excel, PowerPoint, Visio)
• Experience working with project defect/issue tracking technologies (Remedy, JIRA, IBM Rational) and software version control programs (Subversion, Git, CVS, Helix, etc…)
• Familiarity with commonly utilized software and/or databases including Oracle, SQL-Server, AS400, Teradata; and various programming languages (Java, .Net, SQL, Shell, etc...)
• Must be able to influence, empower, and motivate others while managing and working across multiple teams
• Detail oriented, meticulous, extremely organized with a proactive attitude and ability to think ‘outside the box&#8217
• Passion for project management excellence through process improvements
• Certified Scrum Master (CSM) and/or a PMP are both a plus to have
• BS or equivalent / Master’s Degree. (Preferred)
• Experience working with standard project management methodologies (Waterfall and Agile Scrum)
• Possess strong conflict management skills
• Understanding of Dell Customer Service, Engineering and Remote Connectivity tools
• Ability to drive accurate and timely decisions
• Uses established project management methodologies/tools, work with team to successfully manage complex scopes of work(s), which include -- defining work effort and estimates, developing effective team execution plan(s), supporting team work effort by removing impediments, anticipating issues, and ensuring right parties are engaged to resolve problems. Performs financial management of the project: budgeting & forecasting, cost benefit analysis, EV/ROI/earn vs. burn analysis, team velocity, etc
• Usually manages multiple complex projects simultaneously
• Develops project policy, procedures and standards
• Reviews, assesses and communicates quality assurance planning to team members, sponsors, and vendors
• Develops project quality control policy and procedures and communication plans
• Anticipates strategic impact to projects (inter dependencies to/from other projects) Coordinates with appropriate parties
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Management may request PM support for special assignments as needed based upon expertise required for difficult or complex problems
• Owns project budget. Expected to anticipate budget issues, resolve timely, adjust forecasts, and guide working issue through resolution
• Thorough understanding of project and the cause and effect of team decisions
• Recommends project strategy. Clearly articulates explanations of complex regulatory and project issues/risks to team members and management within the organization
• Based on tangible and intangible factors, develop recommendations to guide executive management to critical decisions
• Decisions may impact external relationships, organizational performance/success and company's reputation in the industry (customers, business partners, etc.)
• Orchestrates across multiple areas meetings to develop risk mitigation strategies and address critical issues
• Form, motivate and lead high-performance cross-functional teams
• Build effective partnerships with, and between, the developers, architects, QA Team and product managers
• Prince 2 Practitioner or equivalent PM qualification
• Minimum of 5 years’ experience in Project Management
• Business change projects and programmes
• Customer management outsourcing markets
• Agile and waterfall project methods
• Hands on project manager able to work effectively in a high pressure, fast paced business change environment
• Able to communicate clearly to a non-Project Management audience
• Able to work with autonomy and adapt to changing landscapes
• Able to analyse and interpret detailed business information including project finances and reports
• Strong stakeholder, sponsor & steering group management
• Detailed understanding of the principles and processes involved in risk management
• Able to collaborate effectively and maintain with the client on identifying solutions to upcoming issues
• Up to date with present technologies and embraces new ways of working
• Partner closely with internal customers and other technology personnel to define objectives, scope, budget, resource needs, and success criteria associated with proposed and approved projects
• Build relationships and collaborate cross-functionally to lead project delivery teams towards successful project outcomes
• Utilize Western Digital’s System Development Lifecycle (SDLC) and Project Management Methodology to manage the development, customization, configuration, testing, and implementation of IT systems
• Manage project deliverables and milestones within approved timelines and budget
• Manage and coordinate day-to-day operational and tactical aspects of approved projects
• Adhere to IT governance processes. Provide monthly project status and financial updates for approved projects
• Identify project issues and facilitate resolution; form and run sub team to resolve issues as appropriate
• Conduct risk management and scenario planning
• Drive development of contingency and/ or risk mitigation plans
• Ensure alignment with team contracts, core/sub team goals, and functional plans
• Document decisions and action items of team meetings
• BS/BA (with an IT focus) preferred or equivalent experience
• 10+ years of relevant industry experience, with at least 8 years of hands-on IT Program/Project Management experience
• Experience with M&A/integration related projects
• Experience with Waterfall/Agile/Scrum methodologies/processes
• Must possess strong documentation skills and can work with rapid change and fast pace
• Proven ability to influence and/or lead high performing/geographically dispersed teams
• Excellent analytical, problem solving, and troubleshooting skills to manage complex process and technology issues
• Knowledge of, and effective use of different influencing styles
• Ability and work with and align different stakeholder groups towards consensus
• Experience with Organizational Change Management techniques and methodologies as part of the overall project delivery methodology
• Excellent desktop software skills – MS Project, PowerPoint, Excel, Word, Visio, etc
• Project Management Professional (PMP) certification is highly desired
• Lead all phases of a project, from Analysis & Design through Deployment, including business and system requirements, planning, scoping, scheduling, budgeting, development, testing, release planning and implementation
• Develop and maintain detailed project plans, schedules, project estimates, resource plans
• Develop and maintain strong working relationships with project sponsors, business stakeholders, subject matter experts, technical leads, middle and senior management throughout the project
• Review project deliverables to ensure that they are complete and have secured the proper approvals
• Prepare and publish financial reports, project forecasts and budget variance analysis
• Effectively communicate and continually manage project expectations with team members and stakeholders in a timely and clear fashion
• Removing impediments, or guiding the team to remove impediments, by finding the right personnel to remove obstacles
• Guide the team and organization on how to use Agile/Scrum practices and values to meet or exceed the customer’s expectations
• Develop full scale release plans in an AGILE framework
• Manage and track release resource allocation
• Ability to apply Scrum estimation techniques to software development
• Bachelor's Degree in Accounting, Business Administration, Computer Science or a related field preferred
• 10+ years of technology experience including requirements management, analysis and design required
• 7+ years of project management experience (full project life cycle management) related to business software or system integration projects (packaged and custom developed) required
• 7+ years experience with Software Development Lifecycle (Waterfall) and Agile required
• Must be proficient in Excel, Access, or other database utilities and other Microsoft technologies (Word, PowerPoint, Project). TFS, JIRA and MS CRM is also preferred
• Project delivery success on collaborative efforts working with outside vendors and other business partners required
• Ability to communicate effectively verbally and in writing to non-technical and technical clients
• Ability to recognize and resolve problems quickly under tight deadlines
• Strong and confident presence and experience to work credibly with and influence colleagues, managers, senior level sponsors and executives
• Demonstrated knowledge applying IT Project Management principles to set project scope, schedule, budget, priorities, deliverables, and milestones
• Demonstrated knowledge with implementing Commercial off the Shelf (COTS) software applications
• Demonstrated knowledge mobilizing and leading a multi-organizational, multidisciplinary team to implement an IT solution and/or a service
• Demonstrated knowledge with collaboration across organization boundaries and the ability to manage customer relationships in a positive manner
• Demonstrated knowledge with interpersonal, communication, and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external constituents
• Demonstrated working experience applying IT Project Management principles to set project scope, schedule, budget, priorities, deliverables, and milestones
• Demonstrated working experience with implementing Commercial off the Shelf (COTS) software applications
• Demonstrated working experience mobilizing and leading a multi-organizational, multidisciplinary team to implement an IT solution and/or a service
• Demonstrated working experience with collaboration across organization boundaries and the ability to manage customer relationships in a positive manner
• Demonstrated working experience with interpersonal, communication, and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external constituents
• Demonstrated experience working with Enterprise Business Suite Systems (Human Resource Management, Procurement, and Finance)
• Demonstrated knowledge of NNSA/DOE regulations and LANL procedures for IT project management, acquisition of capital assets, and software quality management
• Demonstrated experience managing integration of vendor tasks and tracking/reviewing vendor deliverables
• Demonstrated experience building and managing project budgets
• Knowledge and proficiency in key project management tools, particularly scheduling tools
• Proficient with Microsoft Office Products (Project included) and SharePoint
• Ability to think strategically and tactically in regards to project planning, scoping, budgeting, and quality
• Good understanding of business drivers, processes and interests
• Demonstrated project leadership skills, including strong experience with all project life cycle phases, including planning, analysis, specifications, quality assurance, process re-engineering, testing, end user training, implementation and monitoring of compliance and metrics
• Demonstrated ability to manage and creatively solve problems impacting project progress
• Maintains open and honest communications with peers and customers and superiors
• Keep project teams well informed on project issues as well as with other pertinent company or vendor information
• Effectively communicates relevant information (IT, project, business, etc.) to superiors
• Skilled at building and cultivating relationships during project engagements
• Have 7 to 10 years’ experience in managing IT projects
• Formal training in project management methodology. PMI PMP Certification is preferred
• Have demonstrated successful experience at working in a team environment
• Demonstrated experience with business oriented as well as technically oriented projects
• Demonstrated experience in managing all aspects of a project from initiation through closeout
• Experience working with the construction and engineering business is a plus
• Plan, track, and manage to success the projects to which they are assigned
• Actively manage the execution of the project, including assigning tasks to project staff, managing project scope and project finances, ensuring the quality of deliverables, and managing/mitigating project risks
• Facilitate business owners in the development of a business case and support business in presenting the case to IT and corporate executive management
• Analyze and rationalize requirements to determine agreed, achievable project objectives/scope that align to organizational goals, strategies and objectives within given time and resource constraints
• Review, rationalize and integrate multiple work streams of projects into a structured, cohesive project plan. Coordinate with other project teams and plans as required
• Manage resources, project or program schedule and budget to meet deliverables. Create, follow, update and maintain schedules while tracking milestones and dependencies. Maintain all reporting requirements and project documentation
• Interface with project team, stakeholders, and management to manage expectations, provide status updates and address issues/concerns
• Effectively communicate and maintain relationships with project team participants and project’s business stakeholders
• Leverage expertise to develop and present options and recommendations for implementation strategies/action plans across multiple projects. Identify and collaborate to resolve issues/problems that have impact beyond project
• Facilitate the development of RFP's or SOW's based on business requirements. Manage vendor through the implementation and delivery
• May assume any role required by the project, including but not limited to Testing and Business Analysis
• Demonstrated project management experience including management of multiple IT projects that were delivered on time and within budget
• Proven track record of managing project teams that include both IT staff members and business leaders
• 10+ years Business and Technology experience
• 7+ years Project Management Experience
• Bachelor's degree in Information Technology, MIS, Computer Science or other related field area preferred
• Finance and/or HR systems experience preferred
• PMP Certification highly preferred
• Scrum Master Certification highly preferred
• JIRA experience highly preferred
• Drive the IT process transformation roadmap and project portfolio
• Collaborate with Engineers, Testing and Program Managers to provide requirements
• Achieve a high level of standardization in systems and processes
• Key strategic player involved in existing and future business initiatives that can impact NIST requirements
• Expert at understanding cross-functional use of data throughout the segment

Senior IT Project Manager, Epmo Resume Examples & Samples

• Lead end to end delivery of process improvement initiatives for IT project delivery, focusing on changes that improve delivery speed and agility
• Lead the design of the new processes through research of industry best practices and application of lean continuous improvement techniques
• Build and execute effective communication and change management plans to ensure buy in and successful implementation of process changes across the organization
• Promote effective use of the project management tools (eg. Changepoint PPM tool) and processes (and eliminate those that are not effective)
• Provide consulting support to the IT delivery teams throughout the organization to support efficient and effective project delivery (using Waterfall, Lean, or Agile methodologies
• Potential to have people leadership accountabilities and processes (and eliminate those that are not effective)
• Three top reasons to join Sun Life Financial as PM, Project Management Best Practices
• Provides the opportunity to explore new approaches that challenge the status quo leading to creation and implementation of new processes
• Ability to positively influence the project delivery processes used globally at Sun Life
• Build relationships with individuals across several teams and geographies
• Opportunity to develop your consulting, presentation, training and process improvement skills
• Senior project manager with demonstrated ability managing projects and or programs
• Motivated individual capable of owning and implementing process improvement initiatives
• Strong analytical and problem solving skills. Demonstrated ability to identify key issues, gather and analyze data from multiple sources and develop actionable recommendations
• Excellent collaboration, negotiating and influencing skills required to obtain consensus and implement changes
• Ability to communicate at all levels of the organization with clarity and precision
• Knowledge of CMMI and Agile
• Lean Six Sigma green belt certification
• Experience with a PPM tool such as Changepoint, PlanView, or Clarity 　
• Experience managing people would be an asset　
• Develop and deliver local/international strategic Upstream IT initiatives to the full satisfaction of Upstream top management
• Steer and manage major strategic, international IT-related projects in the area of post merger integrations, divestment/carve out projects, IT process improvements, cost efficiency programs etc
• Identify and prioritize new strategic Upstream IT initiatives
• Ability to develop own IT skills and capabilities to provide best-in-class solutions for highly complex IT issues even outside the respective core competence
• Design, structure, plan and implement multiple running strategic IT initiatives in time, scope and budget
• 4+ years of Project Management experience in a large enterprise environment
• 4+ years of technical experience in one or more aspects of Information Systems Development or Business / Information Systems
• 1+ years of experience working in an Agile environment
• · Balancing and managing scope, time and resources for a multi-disciplined project team to achieve desired results
• · Managing project budgets and recommending subsequent budget changes where appropriate
• · Tracking project milestones, deliverables, and managing changes in project scope
• · Devising contingency and mitigation plans
• · Developing and preparing project status reports and corresponding presentations
• · Analyzing results, troubleshooting problem areas, and making recommendations
• · Identifying multiple solution approaches for solving business need and selecting the optimal approach
• · Providing impact analysis and alternatives to management
• · Managing and actively drive resolution of complex project issues
• · Ensuring project remains aligned with the defined objectives as well as organizational, business and technology strategy
• · Preparing initial analysis and facilitation approach for capturing small to medium scale basic requirements
• · Participating in and co-facilitating meetings with business partners to understand objectives, business process impact and detailed systems requirements
• · Participating in internal project teams to analyze features, capabilities and interfaces that are to be supported
• · Responding to customer and business partner requests for service
• · Preparing and delivering effective, timely and meaningful communications (written and verbal) throughout the project lifecycle
• · Settings and continually managing project expectations with team members and other stakeholders
• · Keeping pace with emerging project and portfolio management trends and best practices
• Collaborate with project team to ensure timely delivery and quality of all project deliverables
• Manage staff in accordance with organizational policies and applicable laws. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems; approving actions for Human
• Candidates should possess a Bachelor’s degree, PMP certification, and several years experience within a regulated
• Industry environment, preferably GxP-related
• Significant experience with SDLC
• Candidate should have a minimum of 5 to 7 years project management experience, strong communication and interpersonal skills; or equivalent combination of education, training, and experience
• Project Leadership & Guidance for Remedy replacement and MyTrimbleProtected platform buildout
• Oversee production management of key projects identified above
• Work with Global Services Leadership to understand overall direction, strategies, and objectives of each project
• Provide resource management, including resource allocation, capacity planning, and scheduling
• Communicate regular project updates, relevant insights, and findings with the Global Services IT and Leadership team
• Manage all aspects of key projects to include scope and requirements definition, vendor selection, price negotiation, as well as project execution to delivery of live production
• Travel requirements are expected to be 10-40%
• Effective decision-making, planning, communication, and collaborative problem solving
• Strong troubleshooting and analytical skills
• Excellent written and verbal communication skills for both technical and non-technical audiences
• Ability to effectively collaborate across multiple organizations and functions
• Ability to manage multiple concurrent projects and motivate professional staff
• Proven ability to lead technical project teams
• Demonstrated aptitude for learning new technologies
• Education or training in formal project management practices
• Experience with Salesforce A+
• Experience with Tavant Technologies A+
• Experience with the M-ize platform A+
• Bachelor’s Degree in Computer Science or related field
• Minimum eight (5) years’ experience with complex IT projects typically involving integrations of multi platforms
• Provide direction and leadership to all resources in the performance of project assignments and activities
• Determine project scope and detailed requirements, based on a thorough understanding of the business goals and objectives, as well as user needs
• Develop project budgets that include necessary capital expenditures, operational expenses and labor requirements
• Develop project schedules (WBS) in MS Project and / or in PPM platform, prepare meeting minutes/agendas, and track all project action items to successful completion
• Collaborate with business stakeholders and technical delivery teams to ensure thorough planning of design, implementation, and testing in accordance with project objectives
• Maintain adherence to the established IT Project Governance framework from project initiation to completion, while utilizing the appropriate project methodology (agile, waterfall, etc.)
• Identify and coordinate solutions to complex problems considering resources, human and system capacity, and limitations
• Effectively communicate and work with Business Users, Analysts, Project Managers, Developers, and all levels of management across the enterprise in a fast paced environment
• Manage third party vendor relationships as part of a technology implementation or development project
• Provide timely reporting to management regarding status, risks, and issues
• Resolve issues that cannot be resolved by team members
• Performs Project Management best practices as defined by PMBOK
• Large scale ERP implementation project management experience a plus
• Technology project management in a healthcare environment a plus
• Proficient using MS Project
• Have experience communicating with cross-functional teams and being the champion for business technology projects
• Agile and Waterfall experience desired
• Strong planning, communication, negotiation, leadership, and relationship-building skills
• Must be able to multi-task, work with minimal supervision, have strong attention to detail and excellent time management skills to ensure all established deadlines are achieved
• Candidates must possess a strong work ethic, excellent interpersonal skills, a high drive to succeed and be above all, a problem solver
• Applicant must have a positive attitude towards change. Able to identify the need, remove the barriers and has the know how to make things happen. Values diversity of ideas, opinions, and people
• 8+ years of enterprise technology platforms, infrastructure, software development and business application implementation project management experience required
• Personnel leadership – Manage a team of developers, business analysts, QA/QC analysts, and business representatives in a matrix organization
• Project management – Ongoing project management, including schedule, budget, quality, and scope
• Project reporting – Ongoing project stakeholder reporting, including schedule, budget, quality, and scope
• Relational databases (Oracle, MS SQL)
• Fortran or COBOL
• Report writers and data analytics (Crystal Reports, SSRS, PowerBI, etc.)
• Thin client architectures
• Web-based architectures
• Experience with the following business subject areas: Payroll, Employment \ HR, Financial accounting, Managerial accounting, Construction project accounting
• PMP or other PMI certifications
• Plan, schedule and manage large-scale, long term technical projects. Seek multiple department input throughout the major phases of project management: initiation, planning, analysis, build, execution, closeout and monitoring
• Provide coordination between multiple technical and business teams including DBAs, Server Administrators, Architects, Infrastructure Analysts, Developers, Operations Analysts and business contacts
• Utilize accepted project management techniques to develop and maintain project plans and manage project quality
• Manage project budgets and authorizations for expenditures
• Complete projects on time and within budget guidelines to ensure company and project objectives are achieved
• Translate technical details for people with varied levels of knowledge
• Identify and coordinate opportunities for the implementation of best practices, process improvements
• Coordinate project related change management activities - oversight, scheduling, communication and conflict resolution
• Strong client facing skills and an acute understanding of consulting
• Data center consolidation, virtualization project consolidating multiple global DC’s to Single/Dual DC
• Develop and maintain detailed project plans while adhering to Data Center Operations project methodology
• Ensure that projects meet timeline and budget requirements
• UNIX -QA web development application refresh projects knowledge
• Mobile technologies infrastructure upgrades, server, telecom, test environment, deployments, backup and recovery
• Prepare and effectively communicate appropriate reports and updates to management
• Facilitate the resolution of issues and escalate issues to project stakeholders as required
• Ensure all appropriate documentation, requirements, design and test specifications and other required deliverables are created and reviewed/approved by external and internal stakeholders
• Achieve project milestones through regular cross-functional project meetings to review schedule, status, issues and to ensure conflict resolution and risk mitigation
• Manage project scope and document scope changes in order to obtain approval for incremental costs prior to performing work
• Responsible and accountable for the coordinated management of multiple concurrent projects directed toward strategic business activities for high availability data center infrastructure based installation, migration, and consolidation projects
• Project Management of Integrations/Consolidation of Legacy Data Centers across regions to Central DC of Customer/Atos
• Strong VMware Migration, Server Migrations (All Flavors), Routers and Switches Migration, Server Migration, Racks / Cabinets, Security Devices
• Be able to construct a migration planning workbook, detailing Excel, Project, Visio and resource details for each individual installation event, as a guideline to follow for migration success
• Manage all aspects of the project implementations including project rollouts, resource tracking, budget management, schedule development, cost/ budget analysis, cross discipline coordination and communications
• Deep understanding of project management methodology (e.g. PMBOK)
• Provide consistent and comprehensive status reports, project updates, and ongoing project analyses to stakeholders relating to tracking progress through implementation hardware and software life cycles
• Design, Build, and Setup (Data Center Setup/Design, Space Management, ITIL (CMDB, Asset Management)
• Bachelor’s degree in Computer Science, Information Systems, or Information Technology preferred
• Must have strong communication skills, written and verbal
• Experience interviewing end users to gather requirements
• Good interpersonal skills and customer handling skills
• Good communication skills (both verbal and written
• Ability to structure and draft technical documentation
• Cloud app migration experience a plus
• Responsible for supervising, planning, and managing one or more highly complex projects consisting of a large number of deliverables, complex dependencies, and significant resource needs
• Works closely with key stakeholders, including senior level executive sponsors, controllers, partners, and vendors to define project scope and ensure timely delivery of all project components
• Manages multiple project teams often spanning multiple functional or organizations areas
• Bachelor degree in Computer Science or a related discipline and at least eight, typically ten or more years of diverse experience in multiple areas of technology of which at least four years in a leadership position, or an equivalent combination of education and work experience
• Requires solid project management skills, ability to multitask and manage multiple projects in a cross-functional environment
• Lead the development and implementation of EF Kids & Teens general IT policies
• Lead and manage multiple IT projects (incl. implementation, testing & evaluation of various solutions)
• Manage communication about current and planned IT projects to relevant product owners, stakeholders, and support staff
• Work with product owners and Global IT to coordinate roll-out and ensure compatibility of all digital products with school hardware/software
• Identify and track issues, risks, dependencies, efficiencies, and ensure overall IT health of EF Kids & Teens schools
• Lead R&D and innovations in classroom technology for EF Kids & Teens
• Act as a liaison and promote successful collaboration between EF Kids & Teens business units and Global IT
• Minimum 5 years of prior project management experience
• Minimum 5 years of prior experience working in IT-related field
• Proficient in English and able to communicate at all levels
• Have a solid understanding of PMP-level project management areas (e.g. issue, scope, schedule management, etc.)
• Strong leadership and ability to work well with other across various levels and functions
• Be knowledgeable about computer & networking hardware (e.g. Touchscreen TVs, servers)
• Be knowledgeable about enterprise WiFi, MDM, and Windows, Android, and Apple iOS mobile platforms
• Identify and acquire the means to achieve project / programme / portfolio requirements
• Lead integration across all work streams and organisational boundaries to deliver project objectives. Identify and secure resource
• Lead project / programme / portfolio team, including setting up, developing and evaluating team performance where appropriate
• Monitor, control and manage overall project / programme / portfolio performance to address deviations from plan in line with company standard processes
• Influencing and management of key project / programme / portfolio stakeholders (internal and external)
• Status reporting to the PMO/Head of IT /Project / Programme Executive / Director
• Able to make good decision based on limited information
• Team leadership responsibilities, including the planning and prioritisation of their work
• Promotion of the general culture and professionalism of project management throughout the Business
• Degree level qualifications, demonstrable project management experience
• Demonstrable track record in project management, exemplifying leadership qualities and excellent interpersonal skills
• Ability to successfully bring together resources to deliver significant customer commitments within a challenging environment
• Ability to influence the business at all levels through the successful application stakeholder management and leadership skills
• APM (or equivalent) professional PM qualification
• Experience of Agile methodology would be an advantage
• Experience of Software Development Lifecycle would be an advantage

Senior IT Project Manager, Global Ieee-india Resume Examples & Samples

• Bachelor's Degree in computer science, mathematics or other technical field. An advanced degree in a relevant field will be helpful
• 8+ years expereince in Information Technology
• Minimum 5 years experience in Information Technology Project Management, preferably in the area of systems development or support and including project management
• PMI certification is highly desirable and preferred
• Must be able to develop business cases, documentation, reports, and project updates
• Must be able to generate statistical reports and documentation such as program documentation and technical specs
• Capability to read and comprehend technical benchmarking data and other data such as business requirements and test plans
• Must understand how Scrum/Agile teams work and must have familiarity with other development methodologies
• Strong problem-solving and critical-thinking skills with the ability to execute with limited
• Must be a technologically savvy knowledge worker. Specific technology knowledge and experience needed to produce desired outcomes
• Manage projects in a proactive manner to ensure that they are delivered to agreed time, budget and quality
• Apply appropriate methodologies and governance to control project progress, risks, costs and quality
• Ensure that senior stakeholders are engaged in projects, that key milestone progress updates are regularly provided and all aspects of the project follow the existing governance structure. There will be a need to facilitate and contribute to project board meetings
• Create and maintain project plans and assume responsibility for communicating and updating these plans as projects progress
• Monitor on-going performance against key parameters, including milestones and timescales throughout the lifecycle of the project
• Assess, report and manage risk and security implications throughout each project
• Ensure that any potential issues and risks are flagged and addressed in a timely manner to avoid overruns
• Preparing and getting approval for all key project documentation
• Organise and attend regular project update meetings, ensuring that action points are recorded and completed
• Gather requirements effectively and assist in delivering feasible solutions within rational timescales
• Work with the Delivery Manager to forecast and secure resources at appropriate points during the project
• Liaise and communicate effectively with relevant teams within the IT Department and other stakeholders
• Coordinate implementation and system changes with CAB (Change Advisory Board) and Release Management Teams
• Collate support / warranty / Service Acceptance documentation ready to handover to Support Teams
• Engage with Transition Manager and Support Teams early and ensure smooth management of projects into service
• Work with Transition manager and support teams to define and execute early life support plan
• Conduct post-completion analysis of a project delivery, capturing and communicating any lessons learnt
• Positively adapts to change, is always open to new ideas, actively takes on new responsibilities, handles pressure
• Has an ability to focus on priorities and adjusts plans to meet changing needs
• Ability to embrace change within the project lifecycle whilst keeping delivery focused
• Is a positive individual with good listening skills who builds strong relationships, is flexible/open-minded, straightforward, honest
• Able to negotiate effectively, solicits performance feedback, handles conflict and maintains confidentiality
• Self-motivated and able to work to a high standard under own initiative
• Customer service focused and possessing a strong work ethic
• Capability to organise and prioritise tasks
• Broad understanding of IT Infrastructure technologies
• Basic understanding of Application Design & Development
• Have the ability to understand technical complexities and issues and to facilitate and communicate solutions clearly to non-technical people
• Experience working within operational frameworks such as ITIL
• Experience with Service Desk, Change Management, Incident Management, Capacity Planning, Service Level Agreements, Disaster Recovery and Business Continuity Planning
• Must be able to work in a ‘production’ environment and plan changes accordingly
• Significant experience in implementing and concluding IT projects, likely to have been gained through 2 or more years commercial experience
• Previous experience of working with structured project management methodologies (ie: Prince2, AgilePM, PMP)
• Have experience of taking responsibility for driving tasks/projects forward and will be resilient in the face of setbacks. Be able to demonstrate clear judgment and apply common sense
• Experience of working on large, complex technical projects in a 24/7 operational environment
• Have experience of reporting to and working closely with senior business stakeholders and project sponsors
• The ability to be task / delivery focused is essential as well as capable of delivering pragmatic solutions
• Experience of managing projects within a Programme of Work
• Managing budgets and resource
• Producing quality project documentation and reports
• Presenting and influencing senior stakeholders up to board level
• Ideally have experience of working within IT and Financial Services
• Ideally have previous experience of working with Infrastructure, end user computing, mobile devices, enterprise applications and/or financial services management systems
• Experience working within an ITIL framework
• Having experience of matrix management would be an advantage
• Project Management Accreditation (Prince2, PMP, MSP) or relevant experience
• ITIL certification is preferred, but not mandatory
• A Bachelor’s degree in Computer Science, Engineering, or related discipline
• 6-8 years of direct experience in a project management capacity, including all aspects of project development and execution
• Solid understanding of software development lifecycle (SDLC) and Agile development concepts
• Expertise in the use and application of project management software
• Experienced leadership of cross-functional teams
• Excellent verbal and written communication skills, with an ability to express complex technical concepts in audience appropriate terms
• Strong organizational skills, very detail oriented
• Excellent interpersonal and coaching skills
• Proven flexibility in managing competing priorities
• Excellent analytical skills for identifying and solving problems
• Experienced negotiator, with strong facilitation skills
• Manages all aspects of project process lifecycle (Initiate, Plan, Execute, Monitor & Control, and Close). Exercises judgment within generally defined procedures in formulating and designing basic project scope and objectives based on business acumen and analysis of multiple business systems, processes, and requirements. Includes the completion of required documentation and required approvals for each phase and develops and implements mitigation plans; ensures project methodology is followed
• Leads moderately complex and/or assists in complex projects across departments and business units; defines, plans, and monitors project phases, tasks, and resource requirements through project timelines; assembles and coordinates project staff; provides direction and support of project team; manages communication and collaboration of project team and key stakeholders; utilizes the enterprise project management information system for project status, assessment of results, and issue management; acts as a point-of-contact across all business units to gather time and cost estimates; facilitates project change requests with proper approvals; manages project budget, identifies and notifies management of issues impeding project goals and recommends and implements alternative solutions to ensure objectives and timelines are met; partners with Learning & Development and Operational Services to manage development and delivery of training documentation for end users and ensure adoption
• Contacts vendors, when appropriate, and evaluates the fit/cost of solution options; reviews documentation on technical and business requirements, ensures compatibility and scalability, and makes recommendations to management. Collaborates with other in-house technical staff members to integrate programming, hardware/equipment, networking, operational, and support requirements
• Participates in PMO design, processes, and education including mentoring staff on portfolio management, prioritization, and systems lifecycle. Develops resource strategies; allocates tools and specialized support necessary for project implementations
• Bachelor’s degree or equivalent, preferably in Information Technology, Computer Science, Engineering or related field. PMP certification or equivalent preferred
• 4-7 years related project management experience, preferably within the restaurant or retail industries
• Excellent oral and written English communication, interpersonal, organization and problem solving skills
• Knowledge of multiple project management methodologies (Waterfall, Agile, etc.) and system development life cycle preferred
• Experience with Analysis Tools: Visio-process flow diagrams, project management software (MS Project or equivalent)
• The candidate for this position will have demonstrated experience in delivering large scale projects successfully, on budget and on time as well as have the necessary collaboration skills to motivate team members, focus on customer needs and deliver project objectives. This position requires excellent working knowledge of project management disciplines, practices and deliverables
• Project Management - responsible for assigned project success; ensuring standard process and reporting methodologies are followed; ensuring successful delivery and execution of scope, schedule and budget
• Leadership - leads and coordinates project update meetings; documents project status and issues, action items and meeting minutes; acts as the key liaison across all functional areas, including Business Units, IT and Vendors
• Financial – responsible for project budget oversight; ensuring Capex and Opex spend is being tracked against approved funding, including time tracking for all resources
• Risk Management – responsible for managing overall risk through a defined process; ensures mitigation planning and regular reviews; escalates as necessary
• Change Management - responsible for managing overall change management process, tracking, approval and escalation
• Communication – responsible for all project level communication and status reporting
• Undergraduate Degree (Business Administration preferred) or related work experience
• PMP Certification or other project management related training and certifications a plus
• A minimum of 10-15 years of hands-on experience establishing and executing projects is required
• Ability to meet tight deadlines and work under pressure
• Working knowledge of MS Office, Visio, and Project
• Experience with the following project related activities
• Managing day-to-day operational aspects of a project and scope
• Applying standard project management methodologies and enforcing project standards
• Preparing project engagement reviews and quality assurance checks
• Managing project risks and developing mitigation plans
• Tracking and reporting team hours; expenses and managing all project budget related impacts
• Lead a team of subject matter experts, project managers, functional analysts, developers and architects to ensure a successful, full lifecycle implementation
• Ensure program schedules are integrated with larger program schedules, and that all activities and tasks are identified, scheduled and executed. Identify risks, issues, and opportunities, and mitigation plans for addressing the same
• Provide input to determine complex project scope, schedule and budget baselines based on an understanding of the system development lifecycle
• Conduct design reviews
• Manage the incorporation of quality management systems for IT projects
• Monitor project deliverables to ensure compliance with quality standards
• Identify and negotiate for necessary resources to meet project goals
• Develop and execute project communication plans
• Identify need for vendor-provided products and services
• Coordinate and oversees supplier activities
• 5 years experience leading large teams as an IT Project Manager
• Experience leading full lifecycle implementations
• Experience leading projects within a Fortune 500 company
• Understand Project Management best practices with knowledge of the Boeing Application Development processes
• Experience interacting with Sr. Leadership is a plus
• Experience with Software Development Life Cycle (SDLC)
• Enterprise Resource Planning (ERP) and HR systems
• Familiar with PeopleSoft
• Familiar with Workday
• Utilize the client’s System Development Lifecycle (SDLC) and Project Management Methodology to manage the development, customization, configuration, testing, and implementation of IT systems
• May lead cross-functional linked teams to address business or systems issues
• Assist with the collection, consolidation, and review of large IT program dash boards
• Collect risks, issues, and dependencies associated with larger IT programs
• Run review meetings with IT Program Managers
• Assist with the development of standard SDLC methodologies (Waterfall, Agile/Scrum)
• Assist with the development of harmonized Program/Project Management methodologies
• Responsible for all phases of multiple concurrent projects or a single large-scale, complex program
• Build trust and rapport with key stakeholders and facilitate executive level steering committee discussions
• Define program and/or project scope and objectives along with applicable project estimates, detailed work plans, schedules, and resource plans
• Provide leadership to achieve program objectives with high-quality work products that are delivered on time and on budget
• Ensure end results meet business and stakeholder expectations
• Follow Medtronic’s quality system procedures to insure compliance with system validation requirements
• Follow Medtronic’s project management methodology and standard operating procedures
• Foster strong working relationships between project team members
• Create an environment for project team members that allows for independent team decision making
• Ensure that Medtronic's systems and the information on them are protected in accordance with Medtronic's Information Protection Policies and Standards, as well as best Information Protection practices
• Monitor and control project financial metrics and make adjustments where necessary to meet scope, schedule and budget expectations
• Follow the Medtronic Global IT engagement management model as well as ensure it is aligned with corporate engagement models
• Provide analytical guidance to project team in support of issue and risk resolutions
• Escalate project issues as appropriate
• PMP Certification (Project Management Professional)
• Experience with SAP or other large-scale ERP system implementations
• Must be able to travel independently to various Medtronic buildings/sites, and willing to travel at least 25% of the time

Senior IT Project Manager Infrastructure & Operations Resume Examples & Samples

• EDUCATION REQUIRED
• Demonstrated success managing large-scale, complex projects involving multiple internal and external stakeholders and partners in a matrix organization
• Demonstrated ability to be flexible and take a proactive approach to manage change
• Experience with Microsoft Windows and Office upgrades and deployment projects
• Experience specifically with Windows 10 and/or Office 365 implementations
• The employee is also required to interact with a computer, and communicate with peers and co-workers
• Must be able to lift or move (i.e. computers, servers, etc.) weighing up to 5 kilos
• Bachelor in Computer Science or related field required
• PMP certification Tier 1 WMS experience and 2+ years’ experience as a Project Manager are preferred
• Strong communication skills, presentation skills, and the ability to lead cross cultural teams required
• Ideal candidate would possess 3-5 years working experience in a Supply Chain, Distribution and Logistics (forward and reverse) environment
• Solid understanding of system, architecture and IT infrastructure related to warehouse management systems and processes and strong analytical skills are necessary
• Project management experience including project planning, resource management, issue management, and risk management as well as proven success in managing IT projects is preferred
• Collaborate with the PMO, Business leaders and the IT Customer Engagement team to provide project definition
• Participate in requirements definition with business and/or IT team members
• Work directly with architecture/design team through Requirements Interlock milestone
• Responsible for kickoff meetings, daily standups & other regularly scheduled project meetings
• Responsible for project status reporting, continued risk management & issue management
• Overall responsibility for the successful delivery of projects
• Ensure the project responsibilities are completed as required from a requirements, design, development, testing and implementation perspective
• Ensure that client needs are analyzed, documented, approved and delivered as required
• Ensure that infrastructure requirements are addressed/planned as part of project implementations
• Ensure Schenker Logistics, Inc. corporate ethics and company direction is used in making key decisions
• Understanding the WMS and IT applications, present or future, from a configuration, process and technical perspective
• Continually conduct operational business improvement analysis, identifying opportunities to improve current warehouse related systems and/or processes
• Work with both IT and business stakeholders to develop and implement WMS applications such as Infor - EXE, RedPrairie, SAP or other warehouse management systems to support business initiatives
• Partner with the client(s) to define their requirements, deliver results and ensure that industry’s best practices are achieved
• Accountable for guiding the internal and external consulting teams and driving the solution requirements therein
• Ensure that WMS responsibilities are completed as required from a design, development and implementation perspective
• Accurate budget project management
• Ensure that Company’s code of conduct and ethics is used throughout the whole process. The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation
• Manage medium to high complexity technology projects
• Develop project plans, resource plans, training and test plans, and cutover plans, applying appropriate project methodology
• Ensure that business requirements are delivered by Subject Matter Experts (SMEs)
• Manage project scope, budget, risks and timelines
• Demonstrate good judgement in selecting methods and techniques for obtaining solutions
• Build productive internal/external working relationships
• Interact with VPs, directors and business leads in groups, 1:1 and through email
• Identify critical path and interdependencies that could pose risks to the projects
• Works well under pressure, be sensitive to deadlines, can interact in a team environment, can adapt quickly to change, deep attention to details and possess excellent customer service skills
• Leadership - Must be a strategic thinker able to convert transformative ideas to practical solutions that deliver successful results
• Ability to influence others – must be very skilled at informing, motivating and leading others to action on key project deliverables
• Organizational agility – must possess the ability to interface with and influence all levels of the organization and across functional boundaries
• Works independently on whole projects/problems
• Strong verbal, written, and presentation skills
• Experience with Agile methodology is desirable
• Experience with Salesforce.com, Jive, or other SaaS Applications is a plus
• Proficiency in Microsoft Office and MS Project is required; Proficiency in JIRA and Smartsheet is desirable
• Minimum 5 Years of experience managing technology projects
• Has demonstrated the ability to use established project management methodologies and tools using waterfall and/or modified agile methodologies
• Has done a full-cycle implementation of at least 3 major projects
• Experience in project management, including project design, proposal evaluation, vendor analysis, project reporting, and financial management
• Experience managing projects with multiple on premise / SaaS technologies / Integrations
• Manages all aspects of project life cycle, working with Information Technology (IT), IT Customers, Business Units, Partners and Global Business Centers (GBC). May include Vendor negotiations and management of contracts, resources, and services provided
• Develops project charter, plan, resource plan, risk management and communication plans as well as related project management artifacts and periodic status reports
• Develops and manages work and outcomes to deliver quantifiable business benefit, ensure commitments and business objectives are achieved
• Chairs core team and steering team meetings to review progress with key constituents, raises awareness of issues to appropriate levels, proposes recommendations and adjustments and negotiates to resolutions
• Communicates with varying audiences, at different levels within the organization and represents the program/project in various governance forums
• Validates financial forecast and provides on-going tracking and reconciliation of resources and project related expenditures
• Proven ability to quickly earn the trust of sponsor and key stakeholders; mobilize and motivate teams; set direction; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity
• Understands connections between project goals and corporate initiatives
• Effectively navigates a global matrix organization and manage teams without a direct reporting relationship
• Solid influencing skills to manage competing stakeholder needs
• Strong analytical and business process expertise in at least one functional business area such as Order Fulfill, Product Data, Manufacturing, Engineering, Human Resources, etc
• Focused, motivated, versatile team player comfortable under pressure
• Excellent interpersonal skills with the ability to communicate at all levels with clarity and precision both written and verbally
• Excellent negotiation, problem solving and critical thinking skills
• Flexible in applying the right tools, processes, and methods to best fit the team and the deliverables
• Demonstrates ownership, commitment, and drive to meeting expectations and deliverables
• Able to make solid business decisions in ambiguous or difficult situations
• Bachelor’s degree – PMP and/or Scrum Master certification preferred
• Knowledge of one of more Steelcase business processes
• Project Management experience required. May lead diverse and distributed global project teams
• Experience working in a matrixed organization supporting Agile, Scrum, DevOps teams required
• Understanding business requirements for Disaster Recovery and Business Continuity, inventorying existing disaster recovery capability, identifying and reporting gaps to management, planning project(s) to implement missing disaster recovery capability, and managing the implementation projects themselves. Main area is DR with contributions to the BCP scope
• 5 or more years related project management experience, preferably within the restaurant or retail industries
• A demonstrated ability to work across infrastructure support groups in order to leverage existing tools, technologies, and processes in a team environment
• Knowledge of multiple project management methodologies (Waterfall, Agile, etc.) and system development life cycle preferred. Understanding of Data Center aspects such as System and Database administration, Storage Management, Backup/Recovery technologies desired
• Works with individuals to develop plans that address policies and procedures needed to support the firm’s deployment of internal projects
• Ensures that all projects progress on schedule and within budget. Recommends and formulates the technical scope and objectives of projects
• Directs and manages the overall work efforts of project deliverables, milestones, and required tasks
• Coordinate and tracks all issues and risks on a consistent basis
• Leads a diverse team by promoting a team-oriented environment and maintaining strong relationships with Technology staff within the firm
• Establishes communication channels to stakeholders, internal and external teams and 3rd parties by making communication an essential part of all planning and work activities
• Works well with internal and external teams in order to ensure concerns are heard and adequately addressed. Provides timely communication to key project stakeholders
• Ensures internal satisfaction and collaboration with Managing Principals (MPs), Executive Leaders, and vendors
• Initiate and Plan IT Projects: Works with business and IT management to establish and gain consensus on project goals, objectives and deliverables
• Project Control: Assess the degree to which changes to scope, issues and risks will affect projects working with department, divisional management and sponsor to gain agreement for resolution. Measure performance to assure the project is progressing as compared to original plan and budget
• Executing and Closing Projects: Develops and executes a work plan obtaining authorized resources to ensure all activities are performed. Gather lessons learned and obtain final project approval from sponsor and stakeholders
• Project Communication: Communicate project progress by producing project reports to provide timely and accurate project status and decision support information to Project Team, Department and Division management
• Resource and Team Management: Coordinate resources to ensure project needs are addressed and effectively assign tasks and deliverables to team members based upon their abilities. Supervises and motivates cross-functional project team of business analysts, developers, and validation analysts
• Bachelor degree in Business, Computer Science or related discipline, or equivalent experience
• At least 6 years experience in project management, business systems analysis, software development or deployment, with a minimum of 3 years experience managing projects
• Total Combined Experience: 7-10 years
• PPO programmers and projects are cross departmental, transformational, typically technical in nature and diverse in scope and should present a challenge to the most experienced of Project Managers
• To be successful in the role is not expected to be a technical authority, but he/she is expected to have a broad understanding of enterprise infrastructure, complemented by a solid track record of delivery
• You will be responsible for project delivery utilizing Project Management standard methodology learnt throughout your successful career to date, combined with the Credit Suisse (CS) in house Solutions Delivery Framework (SDF) methodology for the full lifecycle of the project(s) from inception to closure and review
• With this assignment you will be one of the Project Managers working in the Program and Portfolio Office (PPO). Actual allocation of assignment within the PPO team will be confirmed at time of onboarding. Current assignment is to the Service Management Program (SMP)
• This position is part of a job family. Placement will be determined by skills and qualifications of the candidate
• Creates, manages and executes project/program plans
• Builds strong working relationships with team members, vendors/contractors, business and ITS partners to aide in effective execution
• Ensures the establishment of scope and priorities, management of risks/issues/dependencies, implementation of solutions, and change management activities
• Ability to manage and track budget and budget variance
• Bachelor's degree and at least 8 years of experience in information technology or project management and 1 year lead experience OR,
• Master's degree and at least 6 years of experience in information technology or project management and 1 year lead experience OR,
• At least 10 years of experience in information technology or project management and 1 year lead experience
• Life insurance experience
• At least 5 years of Property & Casualty Insurance experience is preferred
• Commercial BOP and/or Habitational Insurance experience
• Experience managing projects with a mixture of onshore & offshore resources
• IT infrastructure project experience
• IT system development experience
• Agile/Scrum experience
• SDLC experience
• Project Web Access
• Knowledge of: PCI, NERC-CIP standards
• PMP or CSP preferred
• Computer Science or Electrical Engineering background
• Consults with management to align on goals, time frames, funding limitations, project approach, staffing requirements and allotment of resources
• Ensures the accuracy of the data needed for reporting, monitoring and tracking all business transaction based activity relating to financial processes
• Monitors project execution to deliver incremental business value
• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. Manages projects including project scope, schedule and budget. . Insures that projects are managed within the requirements of the PMO Governance Document, and all Board and Financial policies
• Minimizes project exposure to risks by identifying and managing project risks
• Provides input to all contracts, service agreements and statements of work necessary to accomplish the project
• Keeps stakeholders informed of progress against agreed upon scope, schedule and budget
• Ensures projects are completed on time, within budget and that results meet requirements regarding technical quality and reliability
• Establish and maintain a partnership with BCM’s Office of IT, to understand IT processes, points-of-contact, communication channels, and effectively leverage BCM IT capabilities
• Directly liaison TRI with BCM IT colleagues to implement new IT solutions, coordinate support for the Institute, obtain advice and recommendations, adopt best practices, and procure IT services and products for the TRI
• The management of TRI databases, and specifically to develop, maintain, and populate the TRI’s Virtual Information Management System (VIMS)
• Ensure that the TRI’s VIMS interfaces appropriately with NASA common systems – such as NASA’s Submission and Proposal Integrated Review and Evaluation System (NSPIRES) - for example transmitting TRI project information to NASA’s Task Book
• Develop and architect the IT infrastructure to initiate and grow a virtual community of scientific researchers
• Evaluate, purchase, implement, and integrate commercial tools to build and augment a Virtual Community for the Institute to facilitate internal and external communication
• Lead the development of a communication plan for the TRI and the updating of content for TRI’s external website; interfacing with BCM’s Office of Communications to upload and revise webpages and other social media tools
• Identify, develop and manage computer, audio-visual and video-conferencing capabilities of the TRI
• Direct and manage external and internal IT consultants
• Support the TRI’s internal IT needs (i.e. desktop support, provide quotes for new IT equipment)
• Actively and strategically plan for future growth and IT needs of the TRI
• Recommend solutions and continuously remaining abreast of new technologies and programs to improve efficiencies and communications capabilities for the TRI and its stakeholders
• Utilize the BCM IT Service Management tool to document and manage incidents, service requests, and change requests related to technology and process changes in the TRI environment
• Own and drive timelines by creating and maintaining schedules (including key deliverables, milestones, and dependencies), understanding the deliverables and the progress toward each milestone while identifying and driving resolution of all project issues
• Effectively manage change and risk, partnering with the team to ensure the right decisions are made at the right time, appropriate communication occurs and that plans are intelligently adjusted to reflect
• BA/BS in Business or a field related degree, or a combination of education and experience in Project Management
• A minimum 5-7 years’ experience in project management required
• A minimum 2-4 years’ experience in accounting required
• Experience with financial industry development projects, Mortgage Banking project experience preferred
• Proven track record of managing component projects within a larger program or integrated product suite, with complex upstream and downstream dependencies
• Expert in use of project management tools, in particular MS Project and Excel
• Proven experience in risk management, release and change management
• Traditional application development experience required; Agile/Iterative application development experience desired
• Proactive, collaborative work style and can-do attitude
• Flexible and able to adapt to changing priorities and deadlines imposed by rapid business growth, including the ability to multi-task and juggle many competing priorities and deadlines
• Manage a portfolio of technology and/or business facing projects including planning (project initiation, governance, WBS/project schedule/milestone development), management (project risk, issue, dependency, budget and change control), utilizing the SDLC and PM best practices (PMBOK)
• Provide PMO support of metrics, status reporting and dashboard reporting
• Responsible for managing IT project budgets and the ability to meet aggressive deadlines
• Manages the design, development and/or implementation of new or enhanced systems projects
• Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed and developing schedule to ensure timely completion of project and meeting interim deadlines of project
• Scope and complexity of projects may vary
• Requires 5 to 8 years of prior project management level experience
• May provide management direction to team members during project life cycle
• An ability to adapt to rapidly changing business requirements and the ability to operate at both the strategic and tactical level
• Demonstrable track record in delivering technological environments
• Highly analytical in problem solving with the ability to apply original and innovative thinking
• A high level of oral and written communication skills in order to communicate effectively with senior managers, colleagues and other stakeholders
• To work under pressure and think clearly in challenging situations in a logical manner
• To be flexible in approach and be comfortable with a fluid organizational structure that requires both teamwork and self-sufficiency as necessary, with the ability to work under minimal supervision
• Proven track record executing projects in complex business environments
• Manufacturing experience a plus but not required
• 3-8+ years of experience in related project management
• PMP certifications or equivalent preferred
• Inspire (create compelling future, develops and motivates, positive influence, celebrates successes)
• Impact (accomplish important work, reliable, executes, continually raises the bar)
• Innovate (champions new ideas, continuous improvement, adaptable, practical solutions)
• Customer and service-minded leaders only apply
• High-performance team builder, mentorship, career development
• Manage to performance metrics
• Formal project management knowledge running cross-functional and remote teams
• Solid understanding of computing systems and leading IT technologies
• Strong vendor management
• Solid understanding of SDLC and implementation best practices
• Understanding of application development and integration requirements
• Development of project plans and implementation
• Proven experience and capability to contribute to the decision-making needed to introduce substantial technology and process change/transformation into an IT organization and the associated business community
• Proven ability to partner with Senior Management, understanding the strategic importance of an initiative and asserting positions and ideas compellingly to ensure successful delivery
• Experience in the IT business planning process and an understanding of how it impacts the need for process improvements
• Planning and Organizing – Experience managing business expectations, leading project review meetings, managing and setting priorities as appropriate
• Communication Skills – Outstanding interpersonal, written and verbal communication and documentation skills
• 8+ years leading/managing staff through influence within an IT organization
• Creates and executes Project plans and revises appropriately to meet changing requirements and needs. Plans and schedules Project timelines and milestones using the appropriate tools. Manages day-to-day operational and tactical activities of a Project. Develops and delivers Progress Reports, Proposals, Requirements Documentation and Presentations. Diagnoses task/procedural change issues and helps to resolve the problem
• Ensures that Project documents are current and complete, as well as appropriately managed and stored. Assures that Project legal documents are completed and signed. Conducts Project post mortems and creates Lessons Learned reports to identify Project elements that were both successful and unsuccessful. Manages the budgeting and invoice reconciliation processes for all IT projects
• Determines the content of Status Reports and frequency of delivery; analyzes results of the Progress Reports and troubleshoot problem areas. Defines Project success criteria, communicating that throughout the Project team. Reviews deliverables prepared by the Project Team
• Understands how to communicate difficult and sensitive information tactfully. Effectively communicates relevant Project information to superiors. Proactively manages changes in Project scope, identifies any potential crisis or issues and devises contingency plans to mitigate concerns
• Effectively applies the company’s Project Management and Software Development Lifecycles methodology and enforces Project standards. Minimizes exposure and risk on a Project. Ensures timely completion of Project level tasks. Identifies resources needed and assigns individual responsibilities. Identifies and resolves issues and conflicts within the Project Team
• Facilitates team meetings effectively. Holds regular status meetings with the Project Team. Keeps Project Team informed of changes within the Project. Delivers informative and well-organized presentations to the Project Team and Management
• Eight years' of project management experience leading technical projects, including development and execution
• Five years' experience working all aspects of the System Development Life Cycle
• Five years' experience data gathering/performing system analysis and developing/writing system requirements
• Three years' experience in EMR/ Physician Practice Management, HMO Claims/Platform systems, or other healthcare software implementation experience
• Knowledge of Client-Server Technologies and Network Operating Systems, Network architecture, configuration, and protocols.; Network Communications technology- TCP/IP, DNS, and Internet concepts
• Manage overall health, development and operations of a software application or service using the Waterfall (traditional) or Agile methodology
• Identify and manage specific schedule activities necessary to complete project/service deliverables. Identify and document dependencies and task sequencing. Validate estimates of type and quantity of resources and duration using forecast data and historical data (where available)
• Monitor and report costs and labor hours to ensure timely and appropriate generation, collection, distribution, storage, retrieval and disposition of project information. Leads discussions regarding project objectives and deliverables with the project team to ensure understanding and acceptance of work assignments
• Identify and analyze risks, escalating as appropriate to senior leadership and executive management with recommendations. Lead identification, categorization, prioritization, and mitigation of risks
• Identify and acquire supplier products and services in support of project/service performance, including oversight of supplier activities and performance
• 10 or more years experience in Project Management
• Previous experience using project management principles and best practices, including a thorough understanding of the project management life cycle, knowledge areas, and tools
• Agile Certification or 3+ years leading Agile projects
• 1+ year of experience in IT Service Management
• 1+ year of experience with IT Portfolio Management
• Data Governance methodology
• Knowledge and practice experience of Risk Management and Change Management
• Experienced managing projects in a GXP validated environment (preferred)
• Knowledge of Project Management best practices, processes and tools, including: scope management, schedule management, cost management, quality management, resource management, procurement, change management, risks management, issues management
• Leads and directs the work of others in project/matrix organizations. Must have ability to build and convey the big picture, while always keeping an excellent attention to detail
• Familiarity and experience with Agile, iterative methodologies
• Ensures adherence to quality standards and review project deliverables
• Prepares reports for upper management regarding status of project. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks
• A certain degree of creativity and latitude is expected
• Must have good knowledge of Microsoft Project, Microsoft Excel and other Office applications
• Must have excellent conflict management, influence and negotiating skills across teams and functions. Responsible for assembling the project team, assigning individual responsibilities, identifying appropriate resources needed, and developing the schedule to ensure timely completion of project. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Supports the project staff by facilitating project logistics such as meetings, conference rooms, conference calls, etc. Takes meeting minutes and action items during meetings and performs basic follow-up. Assists in development of presentations
• May perform release management duties
• Effective problem-solving, analytical skills. Ability to analyze and synthesize information from various sources and produce effective reports for different audiences
• Bachelor’s Degree in Business, Computer Science, or Engineering. Masters degree a plus
• Minimum of 5-7 years experience in IT project and/or program management
• Experience managing outsourced software development projects
• Detailed business process analysis and re-engineering a plus
• PMP Certification is highly desirable
• CSM (Certified Scrum Master) is desirable
• Collaborates in the development of the scope of projects
• Defines the goals and objectives of the project and individual team member’s roles and responsibilities for the duration of the project
• Manages multiple projects ensuring that they will complete on time and within budget and that the solution aligns with/meets the business objective
• Coordinates the daily/weekly project team assignments and monitors progress against the work plan to assure that objectives are met within the prescribed time, cost, and quality measures
• Ensures appropriate levels of controls are developed with the client’s Sponsor
• Ensures latest versions of documents from the Standards Repository are used and defined processes within D+H are adhered to
• Identifies/proposes changes, determines potential impact(s), and recommends contingency/mitigation strategies
• Ensures the project schedule is baselined and changes are documented in Project Change Request (PCR) or Key Decision as the situation dictates
• Updates and re-baselines the project scope and schedule to reflect approved changes
• Ensures all changes are communicated internally and externally to appropriate stakeholders in a timely manner
• Ensures the quality of the project through continuous monitoring and controlling of the scope/schedule throughout the implementation process, adhering to proven PMI processes and procedures
• Reviews project deliverables to assure results align with the methodology and supports project objectives
• Ensures the project audit checklist is adhered to and the project collaboration site provides an accurate and detailed historical reference of the project
• Tracks project Key Milestones to ensure project actuals/variances are forecasted and reported accurately
• Documents mitigation/contingency/action plans and escalates to management when necessary
• Communicates risks/issues including all potential/realized impacts to project stakeholders
• Proactively ensures early identification of risks and issues through probing analysis
• Identifies and documents the exposure of risks and communicates to the necessary internal/external stakeholders
• Requests resources in a timely manner based on the requirements of the implementation
• Ensures project schedule is updated with assigned resources and proper resource allocation
• Continually monitors progress of tasks/activities, motivates team members to complete their work on-time, as well as provide mentoring and coaching as required
• 10 years of applicable PM experience
• Basic knowledge of the child welfare program
• Development of training and technical assistance materials
• Excellent, proven project/personnel management skills
• Management of federal government IT contracts
• Working knowledge of system development lifecycle
• Building and maintaining excellent working relationships with client
• Must be able to attend weekly staff meeting in person in SE Washington, DC
• Knowledge of human services IT systems; child support and/or other state human service systems a plus
• Knowledge of the federal funding process for state-based human service IT projects (MMIS, Child Support, TANF; SNAP)
• Project financial management/budgeting
• IT systems procurement/contract review
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies to provide value add to the client staff
• Maintains accountability for projects from original concept through final implementation
• Interfaces with all areas affected by the project including end users, computer services and client services to provide a single point of contact for respective project
• Defines project scope and objectives, including identifying and determining project outcomes, critical success pathways and appropriate parameters
• Develops detailed work plans, schedules, project estimates, resource plans and status reports to layout the progression and scope of the project
• Provides project status reports to management as necessary
• Ensures adherence to quality standards and reviews project deliverables to decrease instances of scope creep
• Establishes and achieves financial objectives by preparing a project budget, scheduling and approving expenditures, analyzing variances and initiating corrective actions
• May provide direction and guidance to lesser-experienced project management staff to assist them in their role and understanding of more complex project management. Provides technical and analytical guidance to project team
• Recommends and takes action to direct the analysis and solutions of problems
• Clears pathway for project team to ensure they have the appropriate resources to function in their assigned role
• Provides direction to project team members. May also direct and act as a resource for other project management staff
• Generally, requires an understanding of the business and the information systems as normally obtained through the completion of a bachelor's degree in business, information technology or a related field
• 3-4 years of project management experience on progressively responsible and complex projects required. Experience with responsibility for comprehensive and complex projects preferred
• Has thorough knowledge and understanding of commonly used concepts, practices, and procedures within a particular field respective to the information systems to enable incumbent to manage highly complex projects
• Must have excellent oral and written communication skills to effectively interact with internal and external customers and department staff, as described above
• Must be familiar with defining system scope and project objectives, as well as the role and function of each team member, to effectively direct and assign the activities of team members on highly complex and comprehensive projects
• Must have the ability to plan and organize tasks to accomplish goals and objectives
• Prior experience leading or directing other IT staff is required
• Assignment Logistical Information (schedule, hours, travel etc.)
• Experience in managing a variety of digital and non-digital IT projects. Specific experience with website development (including SCRUM methodologies) and CRM implementations would be an advantage
• Proven capability to exceed delivery targets
• Excellent communication skills and stakeholder management skills to operate at any level of the business
• Ability to translate often complex technology terms into simpler language that can be understood by senior stakeholders, in order to facilitate a decision
• Demonstrate empathy to people where the situation requires, to ensure that they remain supportive and engaged in the project
• Strong management skills to coach and mentor own team as well as those in other areas of the business – matrix-style management
• Ability to remain objective and goal-focused under pressure
• Ability to identify areas of improvement, and work with the Head of IT Operations and Head of IT Delivery to implement such changes quickly and efficiently
• Delivery of complex projects in a business-facing service-oriented environment
• Ability to synthesise detail into an overall plan of action and roadmap
• Organised, methodical and conscientious
• Ability to understand project challenges from many points of view including commercially, logistically and from the perspective of a customer/user
• Good understanding of core project and programme management and software development lifecycle methodologies such as Waterfall, Agile, Prince2 etc
• Ability to provide feedback in real-time to the project teams where performance is not as expected – or when performance is over what was expected, and celebrate successes publically as the face of IT in the business
• Provide project management leadership and direction of large critical projects
• Develop and maintain complex project plans for all assigned projects, assigning work to supporting teams/individuals as deemed necessary. Responsible for project schedule as reflected in the project plan, escalating to appropriate management when there are delays in items, activities, and deliverables
• Manage issue tracking and resolution for projects
• Establish, maintain and communicate best practices around project management technique collaborating with to develop, maintain and communicate new processes, procedures and standards necessary for managing projects
• Establish communication plans for projects and ensure adherence to those plans maintaining appropriate communication to all project constituents and stakeholders
• Manage risk assessment and mitigation process for IT projects
• Tracks project plan and proactively resolves issues and mitigates risk associated with the project at a strategic and tactical level
• A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise
• May provide assistance to junior level staff with more complex tasks that require a higher level of understanding of functions
• May escalate issues to supervisor/manager for resolution, as deemed necessary
• Mentor other staff as applicable
• Assist with various projects as assigned by a direct supervisor
• 5 – 8 years’ related experience; or a Master’s degree with 3 years’ experience; or a PhD without experience; or equivalent directly related work experience
• Able to work creatively, analytically and independently in a problem solving environment
• Proven knowledge of Project Management methodologies, tools and best practices
• Proven organizational and planning skills
• Proven experience in operational IT environment
• PMO knowledge and experience
• Experience with application development and software development life cycle methodologies
• Ability to work within established timelines in a fast paced environment
• Ability to drive and maintain change in a dynamic environment
• Effective problem-solving skills; ability to resolve conflicting situations
• Strong business and financial management skills
• Healthcare experience is a plus
• 5-8 Years of Project Management experience in a large multi unit organization required
• 3-5 years supervisory experience overseeing large scale projects, global teams, project managers, application leads
• Project Management Accreditation (APMP, PMI, Prince 2 or equivalent preferred
• Advanced project management skills. Knowledge of project management vocabulary and terminology. Mastery of project domain
• Strong communication, negotiation, analytic, and critical thinking skills
• Ability to work collaboratively
• Excellent facilitation and presentation skills. Cultural adaptability. Virtual and remote team management ability. Independent and innovative spirit. Flexible and responsive to input
• Needs to demonstrate Servant Leadership. The Sr. PM must demonstrate that he/she is there to help achieve the project outcomes/meet the needs of the customer
• Eight years of project management experience leading technical projects, including development and execution
• Five years’ experience working all aspects of the System Development Life Cycle
• Five years’ experience data gathering/performing system analysis and developing/writing system requirements
• Three years’ experience in EMR/ Physician Practice Management, HMO Claims/Platform systems, or other healthcare software implementation experience
• Responsible for meeting the scope, schedule, resource and budget commitments reflected in the Project Management Plan
• Lead the team in developing and managing the Project Management Plan within the constraints established and approved by the Project Sponsor
• Continually identify and proactively manage project risks & issues, ensure execution of corrective action plans up to closure
• Monitor the project and report the project status to the management on a regular basis and in coordination with the PM requirements
• Provide guidance and be a mentor for his project manager colleagues on project management principles
• Take initiative to improve project management excellence in the AMS region
• Experience running multi-phase medium to large projects in a global setting across multiple process areas
• Experience working with on-shore and off-shore resources
• Experience running a project with team members and stakeholders dispersed across several continents
• Customer service oriented mindset
• Leadership ability and a good team player and team lead experience
• Ability to work with maximum autonomy
• Ability to organize and facilitate meetings and workshops
• Demonstrated ability to meet tight deadlines
• Ability to conform to shifting priorities, demands and timelines through analytical and problem solving capabilities
• Following project management methodologies using standard tools (MS Project or Similar)
• Ability to multi task, and to work under pressure
• Experience & understanding of the complexity of co-working in an global project team
• Ability to identify issues/risk, analyze and understand underlying causes and devise appropriate action plans
• Flexibility and creative problem solving
• Manage multiple high-profile projects of medium to extra-large scale through all sprints/iterations and phases of the project
• Technical ability to be the portal between business and IT
• Ability to create budget, manage resource allocation, and create cost benefit analysis
• Ability to work directly with technical teams to determine Level of Effort
• Manage the workload of each resource assigned to team
• Ability to communicate effectively with business and IT to ensure project remains on target to meet customer expectations
• Provide weekly status updates that are short and concise, but effective in communicating important message/status of the project health
• Complete understanding of Agile (e.g. Scrum)
• Organize and facilitate project planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings
• Ensure the development teams are practicing core agile principles
• Update company project portfolio system for status, resource allocation and capacity planning, and budget preparation
• Assist team with making appropriate commitments through story selection and task definition
• Determine and remove all obstacles that may interfere with the ability of the teams’ to deliver assigned goals
• Provide direction to project activities to ensure successful implementation and support
• Promote continuous improvement and help teams to increase productivity
• Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes
• Articulate effectively with business and executive management
• Effective in managing multiple issues/risks/demands while maintaining calmness
• Willingness to go above the norm to ensure timelines are met
• Ability to adjust and apply technical knowledge in a dynamic environment using Agile development principles
• Should be able to prioritize multiple tasks effectively
• Enthusiastic team-player as well as a self-starter
• Scrum Master or 3+ years experience in Agile software project management
• 5 years experience in a structured project management environment with a demonstrated appreciation for disciplined project management
• 5+ years of SDLC in project management
• 5-7 years experience in managing multiple information systems projects
• Thorough understanding of enterprise software development processes and lifecycle
• Experience in Data Management projects
• Experience in deploying Data Services Projects
• Understanding of Hardoop, SQL, BI, Cognos, ETL, Big Data, Outlook 365 Dynamic (PSA)
• Have the ability to quickly understand the scope of the project and identify key success and risk factors
• Experience with Microsoft Office Suite (Word, Excel, Access, Visio, and PowerPoint) and system documentation tools
• Manage project(s) and project resources throughout the entire Software Development Life Cycle
• Responsible for the following: development of project milestones, project schedules, tracking project costs, tracking the design, development, and testing progress of the project, documenting and tracking issues and risks, communication of project status to management
• Defines resources and schedule for project implementation
• Oversee (or perform) the Business Analyst role of gathering requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, and workflow analysis
• Serve as the conduit between the customer community (internal and external customers) and the software development team to ensure business goals are achieved
• Provides regular and timely Project status updates to project team and management as needed to ensure Projects are meeting agreed upon timeline
• Ensures projects are on schedule and deadlines are me
• Manages project budget and forecast
• Demonstrates leadership
• Customer driven and a team player, with strong interpersonal and customer interface skills
• Must be able to work and prioritize in a fast-paced changing environment while coordinating multiple complex projects simultaneously
• Ability to work either independently or as part of a larger team
• Strong interpersonal skills including team building, coaching and mentoring
• Bachelor’s degree and five to seven years as a Project Manager
• SDLC and project management experience in requirements management, project planning and control, systems design, development, testing and data controls
• A thorough understanding of project management principles, sufficient to manage large IT projects
• Help all departments in assuring that the highest level of customer satisfaction is maintained at all times
• Maintain the highest level of integrity and professionalism within department
• Adequately and concisely communicate activates and issues to management on a timely basis
• Adequately and concisely communicate with customers in both oral and written form
• Demonstrate "team dynamics" in interactions with all co-workers
• Assist in project scope definition and business requirements gathering
• Create project plan and schedule
• Assess risks - identify risks to project success
• Manage project delivery process
• Manage stakeholders and communications
• Communicate lessons learned, meeting minutes, project charts, project timelines, and best practices to project stakeholders
• Request approval for changes for IT projects
• Responsible for Project Review meetings to IT PMO Manager
• Prior experience in project managing ERP migrations or implementations using SAP S4 Hana
• Prior infrastructure experience in networking/data center/cloud solutions
• Prior experience in project managing complex IT infrastructure and software development objectives
• Solid understanding of information systems, Active Directory, networking, and telecommunications
• Experience with creating and managing large project plans
• Experience with administration and development of enterprise-class projects/programs
• Experience with cloud services migrations for storage area networks, enterprise applications, and enterprise resource planning systems
• Proficient with the SDLC (systems development lifecycle) and ITIL (Information Technology Infrastructure Library)
• High proficiency with verbal and written communications
• Bachelor of Science degree or equivalent certification
• 7+ years in Information Technology management/leadership
• Solid experience in project managing SAP S4 Hana implementations
• Proven skills in technical writing and effective communication
• 7+ years as an IT Project Manager preffered
• Experience with implementation and migration of ERP solutions to SAP S4 Hana strongly preffered
• Work with Information Technology and departmental project teams to implement or upgrade business processes and technology at Bentley based on PMO project management guidelines and best practices
• Develop project goals charters in partnership with IT and business users
• Gather customer requirements through client meetings, monitoring customer feedback, and by participating in technical demonstrations and requirements workshops
• Use best practices and tools to document and review business processes
• Develop and maintain project risk management and mitigation plans. Develop project plans, budgets, and schedules
• Lead project team meetings, coordinate and communicate plans to technical and business members, and project stakeholders
• Develop status reports and facilitate status meetings with users and management and ensure completeness and quality of project deliverables
• Identify, communicate, escalate, and resolve project issues when appropriate
• Develop technical proficiency in new applications and technologies where appropriate in order to assist in decision making and configuration
• Develop test plans and strategies where appropriate
• Manage project change and control processes throughout the project lifecycle
• Lead all aspects of project closure, and lessons learned
• Participate in regular internal PMO and project management process development meetings
• Applies system development lifecycles methodologies, including Waterfall and Agile development
• Ensure delivery of projects on-time, on-budget, and to maximize customer satisfaction
• Drive an appropriate sense of urgency toward project deliverables and client-focused priorities
• Responsible for planning, resourcing, scheduling, project kickoff, delivery, and closing
• Define projects and Work Breakdown Structures
• Obtain and validate resources, task durations, timeline, deliverables and milestones
• Identify risks and issues throughout the project life cycle. Evaluate courses of action and contingency plans, including mitigation or escalation
• Track project actuals against the project plan. Baseline and revise the plan when necessary
• Track project spend against approved budgets and report on forecasts and variances
• Ensure delivered products meet defined business requirements and meet customer quality expectations
• Develop a communications plan and follow established project status reporting processes
• Collaborate with project stakeholders to achieve project milestones and customer satisfaction
• Continuously improve on processes from engagement to delivery
• Developing project plans including detailing work breakdown structures and critical path
• Performing risk management planning, risk identification and mitigation planning
• Monitoring and reporting on schedule and budget variances
• Developing communication strategies and leading communications with senior executives (VP, Directors and Officers) and key stakeholders globally
• Define and communicate roles for project team members (functional-technical)
• Work with customers and technical resources to develop project plans, detailing work
• Break down structures and critical path
• Ensure that requirements are contained within defined scope
• Manage customer and external supplier deliverables
• Document and drive issues through resolution, escalating to customer, supplier and IT management as necessary
• Involves complex process and organizational change management
• Deliver projects for the Business Intelligence (BI) group in application technologies like Oracle Business Intelligence Enterprise Edition (OBIEE), Qlikview, Product / Customer Master Data Management, Enterprise Performance Management (EPM) to name a few
• Bachelor Degree from an accredited institution
• Minimum of 7 years’ Project Management experience
• Must be legally authorized to work in the United States without company sponsorship
• No relocation offered; candidate must reside within 50 miles of either Beachwood, OH or Moon Township, PA site
• PMP certificate
• Project Experience – Time & Labor, Financials, Payroll, Financial Reporting, HR, or Tax
• Managing all aspects of an IT project, which includes project planning, execution, timing, quality, cost and early identification of potential issues / risks
• Collaborate and align with the program managers and stakeholders globally dispersed on and various levels (including Executive Directors)
• Ensuring requirements are effectively analysed, assigned and efficiently delivered
• Providing the clients / stakeholders with transparent, accurate and regular information regarding the project status
• Overall responsibility for delivering functional and non-functional design in collaboration with our internal CTO organisation
• Functional management of the project team in a matrix organization, ensuring efficient use of resources
• Hiring, retention and career development of your team members in cooperation with Line Managers
• Experience in international organizations; we seek for candidates who think and act beyond their own areas of responsibility and will actively drive and support the organizational development (e.g. process improvements, working groups, etc.)
• Flawless English is essential
• Minimum 5 years' experience as a IT Project or Program Manager for large scale or medium complex projects (approx. > 500k CHF investment) with end-to-end project scope, preferably in global organisations within the financial industry
• Strong knowledge and experience in project management including planning, execution, monitoring, quality & cost control and risk management is essential for this role
• Profound IT knowledge preferably in financial service organisations with expertise in application development
• Experience of managing complex system integration or migration projects is very important. Expected to have a technical background, conversant with the IT development cycle. Ability to show understanding towards the business position and expected project related output
• Experience of managing projects with mix of Agile and traditional Iterative models is a big plus
• Financial services knowledge is a plus, with deep understanding of business end-to-end processes
• Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects
• Identify and schedule project deliverables, milestones and required activities and tasks
• Provide leadership and motivation to project team members throughout the project life cycle, and confer with project staff to outline work plan
• Establish work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel
• Implement project communication plan
• Perform risk assessment, and implement mitigation plans. In addition, manage project issues and ensure proper plan of action
• Ensure that project goals are accomplished and in line with business objectives
• Direct and coordinate activities of project personnel to ensure project progresses on schedule and within budget
• Prepare and present project status reports at the program governance and modify schedules or plans as required
• Actively participate in establishing standards and procedures for project reporting and documentation
• Continuously benchmark project management performance to identify improvements
• Ten or more years of IT project delivery experience
• Three or more years of BU-facing experience and commitment to business problem solving
• Demonstrated experience in leading a team
• Demonstrated experience and ability in successfully utilizing "soft skills" or "people skills"
• Ability to lead and motivate others; demonstrating empathy and knowledge of personality types
• Familiar with project management methodologies (for example, PMI and agile)
• Demonstrated sensitivity to working in a political environment and to interacting with senior leadership
• Knowledge of project planning tools
• Distinctive blend of business, IT, financial and communication skills, as this is a highly visible position with substantial impact
• Effective influencing and negotiating skills in an environment where this role may not directly control resources
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
• Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business
• Demonstrated ability to develop and execute a project resource plan that ensures that the right people are in the right place doing the right things at the right time
• Drive day-to-day execution and ensure benefits occur; deliver on-time, on-budget with high quality
• Define scope, approach, resources and deliverables in collaboration with Business Partners
• Develop holistic project plans and timelines, including business and IT deliverables (people, process and technology)
• Manage expectations and eliminate obstacles to project progress
• Manage actuals to forecast; analyze variances/provide financial transparency; proactively anticipate and communicate variances to stakeholders
• Provide clear and timely communication; documents and communicates roles and responsibilities
• Ensure ownership of deliverables identified in the integrated project plan across business, technology, and change management areas
• Articulate alignment of project performance criteria with prioritized business requirements
• Proactively manage risks through risk analysis and mitigation strategy, effective issue management and resolution across multiple organizations
• Report out to senior management and portfolio/program leadership on a regular basis
• Must be able to work on multiple tasks with shifting priorities
• Improvement effort), innovative problem solving, and efficient local
• Decision making for continuous improvement
• Growth & Development- Maximize development of self and others
• Project Management Professional (PMP®) Certification Required
• CSM (Certified Scrum Master) Preferred

Senior IT Project Manager, Financial Systems Resume Examples & Samples

• Analyzes total operating cost and return on investment; participates in and begins to make relevant recommendations to business case development and help justify project’s value proposition
• Influences stakeholders to understand how the proposed solution (both technical and non-technical aspects) will achieve targeted business results
• Provides assessment; partners with IT functions (e.g., architecture, vendor management, security, infrastructure, data warehouse) and uses understanding of current state business process, existing system functionality, and future state business requirements to design and implement solutions to meet business needs
• Accountable for the overall direction of the design, development and implementation of a solution, ensuring sustainable and measurable continuous improvement is achieved in business processes
• Successfully utilizes BCBSMA SDLC and champions this common approach and processes across the business and delivery teams
• BA or BS degree in Systems, IT, Business Management, or related degree preferred or equivalent experience
• Minimum of ten years’ relevant experience
• Minimum five years of IT Project Management experience, with demonstrated use of the project management life cycle, including tools and methodologies
• Finance Systems (Oracle Financials, Hyperion, Reconciliation processes) background a plus
• Manage projects with internal and external dependencies, moderate scope, risk of moderate severity & impact, integration within functional capabilities, moderate cost and typically longer duration within more than one team of resources
• Identify & resolve discrepancies in planned costs versus actual cost and overall financial management for assigned projects
• Responsible for developing and reviewing/validating multiple project plans and approving plans
• Mentors other IT Project Managers
• Understands the need for Business Case/ROI and ensures its completion
• Participates in change initiatives including tasks and initiatives outside of specific job duties such as BRM workgroups
• Responsible for developing and reviewing detailed project plans and tracking financial information
• Communicate project status to project team, stakeholders’ (business/IT) leadership and Program/Portfolio Managers associated with other projects
• Advise project team, customers, and staff on tactical solutions to dealing with barriers within a project
• Accountable for active facilitation of project issue resolution, change, risk and dependency management
• Accountable for project end to end objectives and project delivery including meeting time, budget and quality standards and customer expectations (accountable for successful implementation thereof )
• Provides leadership and guidance to project team members and directs the work
• Creates and maintains relationships with stakeholders and team members in order to achieve mutual goals
• Create and maintain project plans, timelines, budget and status reports
• Communicates with all levels within the organization, up, down, peer to peer and with cross functional teams
• Minimum of 3 years Agile Scrum Master experience; Demonstrated experience of successfully using both Agile & Waterfall methodologies
• Yellow belt on Lean Six Sigma principles
• IT Compliance project/program experience or business acumen (ie: ACA, HIPAA Privacy, Security, Transactions/Codes, Medicare, BCBSA mandates)
• IT Enabling project/program experience or business acumen (ie: Financial Services, Human Resources, Enterprise services, Enterprise Communications, IT)
• Direct and evaluate project vision and strategy
• Perform project completion and team management, defining and driving project deliverables and facilitating project team meetings
• Manage all phases of the software development lifecycle
• Manage release deliverables from inception through operationalization
• Drive and document continuous process improvement
• Maintain and demonstrate a solid understanding of functional and technical deliverables with the ability to communicate their relationships and dependencies
• Identify, document and resolve dependencies related to people, product and process
• Collaborate with end users, stakeholders and management to achieve goals, solve problems and mitigate risk
• Manage ambiguity in unstructured environments and on multiple concurrent work-streams
• Bachelor's degree in Computer Science (or related field) is required
• 5-7 years+ of experience with IT Infrastructure projects is required
• 5-7 years+ of experience with Application Development projects is required
• Previous experience directly supervising a small group of employees is preferred
• Advanced knowledge and experience with Microsoft Office Suite is required
• Previous experience in a Financial Institution or Banking atmosphere is preferred
• PMP and Agile (Scrum/ JIT) Certifications are preferred
• Experience with Clarity and Jira are preferred
• Occasional travel may be required (20%)
• Excellent Oral and written communication skills
• Manage all aspects of large, complex, cross-functional, and/or global IT projects or programs, including monitoring scope, milestones, dependencies, costs, and benefits through lifecycle
• Develop multiple, complex, large and/or global project or program budgets. Responsible for performance against financial parameters and monitoring and reporting on projects or programs
• Create project artifacts, such as project plans, measures, team and stakeholder communications, resource and time management
• Cultivate and maintain relationships with key customers, vendors and suppliers. Manage key stakeholder and project manager commitment levels and communication. Facilitate vendor and supplier evaluations
• Ensure projects follow all company and departmental policies, procedures, and standards
• Lead governance structures and processes to drive and manage the project. Manage implementation of project management methodology and governance tools. Drive projects through project governance methodology and ensure compliance to tollgates
• Lead regular project and program reviews with Project Managers and stakeholders
• Minimum 6 years of IT experience with Bachelor’s Degree, 10 years IT experience without Bachelor’s Degree
• Minimum 4 years’ experience leading multiple large, complex projects
• Proficiency with Microsoft Office suite (e.g. Word, Excel, PowerPoint, Project, Outlook)
• Extensive experience with planning and managing all phases of system development (e.g., requirements gathering, design, configuration, development, COTS software selection, testing, conversion and application support)
• PMP Desired, Pharmaceutical industry experience desired
• Stakeholder and Solution Management: Drives consensus among business owners and other stakeholders for the project. Communicates effectively with Project Sponsors. Tailors communication for different audiences. Partners with Procurement to negotiate vendor contracts; reviews legal terms. Keeps the client’s definition of success as a primary goal, and is able to influence that definition. Has good understanding of business problem to be solved and can provide solution options
• Project Management: With minimal supervision, leads multiple large unrelated projects or large complex projects of strategic importance. Develops a comprehensive project plan and proactively manages risks and issues. Drives all projects to on-scope, on-time, on budget delivery within established variances. Proactively manages dependencies, removes roadblocks and holds project resources accountable to meet deliverables. Partners with stakeholders to effectively manage project change requests
• Process Improvements: Contributes and champions process improvements in project management
• Mentorship: Is able to evangelize project management methodologies, including the use of various tools and techniques. Is sought out as a coach by others
• 10 years of IT and business/industry work experience. 8+ years managing IT projects utilizing formal project management techniques and tools. 6+ years of managing concurrent projects of varying difficulty. 3-5 years experience in a leadership role
• Maintain strategic portfolio planning with key owner stakeholders in the Corporate portfolio
• Manages projects within the Corporate backlog providing status reporting to management, stakeholders and executive staff regarding the backlog’s overall status
• Supports the implementation and development of Enterprise initiatives in the Corporate workspace comprise of Accounting & Finance, Human Resources, Legal, Internal Audit, and Treasury applications using the Agile principles and methodology
• Facilitates sprint planning, daily scrums, stakeholder meetings, software demonstrations, and retrospectives
• Develops and maintains all project documentation required for successful delivery of the project and for records retention purposes in accordance with organizational policies
• Identifies and actively manages risk according to impact and probability, escalating when necessary
• Manages the process of ensuring the operational runbook is updated and submitted for approval ahead of deployment
• Establishes and maintains positive, working relationships with peers, team members, project stakeholders, resources, and executive staff
• Experienced with project management tools such as JIRA, and Confluence and Microsoft Office products
• 5+ years of Agile experience
• Bachelor degree in a related field
• Agile Certified Practitioner (PMI-ACP)
• Full project lifecycle ownership; develop and manage all aspects of project from planning, external vendor relationships, communications, resources, budget, change, risks and issues
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
• Extensive understanding of project and program management principles, methods and techniques
• Demonstrates ability to forecast resource needs, identify and break work down into discrete and measurable tasks, set priorities, define dependencies, schedule activities, prepare acceptance criteria and organize work for large, complex projects requiring diverse functions and/or operations
• Establish the scope of the work being requested, by defining what the project will accomplish, the benefits, risks, cost and key stakeholders
• Create a robust work/project plan which identifies and sequence activities to successfully complete a project
• Ensure timely completion of tasks in line with project objectives
• Manage the project schedule and report truthfully the progress of the project
• Facilitate planning, implementation and stabilization activities for IT approved project initiatives
• Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams
• Forecast and manage resources (time, money, equipment, etc.) required to meet project goals
• Steward the organization through IT project management processes, requirements, systems and best practices
• Coordinates and oversees all phases of the project
• Provide customers and leadership support through project management
• Maintain a clear open and full disclosure communication with manager
• Consistently manage financial objectives through financial requirements; preparing project budgets; monitoring expenditures; analyzing variances; initiating corrective actions
• Manages interdependencies among multiple related and unrelated projects whose coordinated delivery is required to achieve higher organizational objectives
• Foster relationships with stakeholders to work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness
• Assess project constraints to identify root cause analysis - gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem
• Demonstrate a sense of ownership, focusing on and driving critical issues to closure
• Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches
• Manages the overall coordination, status reporting, and stability of major project efforts, ensuring that project goals and objectives are met within agreed upon time, scope, and resource requirements
• Contributes to the development of Project Coordination best practices for the organization
• Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions
• Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to
• Project Management Tools (ie Planview, MS Project)
• Knowledgeable in Project Management Methodology (ie. Agile, Waterfall, Scrum)
• Versatile managing different type of projects (ie. Infrastructure, Data, Development, etc.)
• Data base management
• Understands the balance between business and technical requirements when introducing a new technology, measured against essential economic and client experience decisions
• Detailed project plan creation and monitoring; actual vs. planned
• Plans and coordinates projects and initiatives and understands program management
• Coordination of Scope development
• Schedule & cost development including variance; actual spend vs planned
• Project Risk plan development and maintenance
• Provides information to all stakeholders in a manner appropriate for each level
• Structures a project organization to ensure achievement of objectives
• Contribute to a cooperative team environment
• Work directly with other business units: Planning & Design, Capital Management, Network Integrity, Inside/Outside build, Development & Operations and Architecture, Logical Design, Security, Space & Power, and others
• Manage large telecom network capital wireless projects within scope, on time and on budget
• End-to-end accountability for project delivery
• Assess deployment plan or business case to develop project scope statement
• Collaborate with planning, engineering, procurement, build, and operations primes to prioritize and schedule project deliverables
• Collaborate with build implementation teams to identify and balance internal and external resource allocation
• Lead regular meetings with stakeholders on resolving implementation issues and variances, and develop action plans to manage changes or issues on projects
• Effectively manage project deliverable changes and determine their impact on related and interdependent tasks and projects
• Regular reporting and communication on project status, budget, and quality
• Tender and award work packages within internal processes to external contractors to meet project schedules
• Manage and monitor external build contractor performance
• Site inspection as required to ensure scope, quality and schedule of work adhere to TELUS standards
• Effectively manage change requests on projects
• Effectively communicates status of projects with project owner, management, and the team
• Manage program financials in accordance with corporate financial policies and tools (SAP)
• Manage risk within program and escalate issues where
• Lead the detailed planning and management of projects through to project completion
• Ensure project milestones and targets are met by actively managing projects on a day to day basis through appropriate resource, issue, and risk management
• Ensure appropriate tools and techniques are available and employed by the project teams to enable them to meet their assigned objectives successfully
• Deliver the assigned projects to successful conclusion (on time, on budget, and in scope)
• Report through the Program Management function for the duration of projects
• Assist or lead the development of business requirements, solution design & delivery, testing and training
• Follow Project Management Framework and corporate processes to execute projects ensuring compliance with all deliverables and stage gate reviews
• Utilize and administer PPM to ensure the proper tracking of project activities ensuring that project status is evergreen
• Maintain the appropriate metrics related to project activities and submit in accordance with current procedures
• Manage critical supplier and internal customer relationships
• Maintain extensive knowledge and expertise in project management disciplines, as well as multiple business processes and/or technical areas
• Work with other Thermo Fisher team members to spread project management standards, disciplines and rigor
• Bachelors’ Degree in Computer Science. Equivalent work experience acceptable
• PMP certification or equivalent a plus
• 7+ years of related experience managing IT projects
• Experience in delivery of successful Enterprise level IT Infrastructure projects including data center moves, security, desktop refresh, database, network and/or server projects
• Ability to understand the final result and to translate that result into actionable steps
• Demonstrated conflict resolution skills
• Strong interpersonal and excellent documentation skills are a must
• Able to assume and complete assignments independently
• Advanced knowledge in creating and maintaining management level and detailed project plans utilizing Microsoft products
• Experience in running large complex projects
• Estimation: Carries out detailed requirements analysis and sizing of project team
• Manages multiple work streams, sub-projects and project resources including subcontractors
• Planning and plan management (tracking and reporting) Risk, issue and dependency management
• Budget management and resource planning
• Planning and executing workshops with varied audience from business and IT to design processes, define requirements, or validate solutions
• Ensures delivery to the project plan and budget
• Provides full project reporting
• Owns methodologies all the way to deployment
• Manages a large global multi discipline and multi-function team
• End to end across the lifecycle of project
• Set the overall direction for functional processes and projects. Owns, monitors and optimizes existing processes and drives strategic initiatives to help meet the business objectives
• Planning, organizing, motivating, and controlling resources and procedures to achieve specific goals supporting the business strategy
• Manages assigned project(s) by overseeing the phases of initiating, planning, executing, monitoring, controlling and closing. All while ensuring the project is on course
• Ensures communication with stakeholders by effectively communicating relevant project information such as: developing and delivering progress reports, proposals, requirement documentation and presentations
• Manages project budget by making every effort to keep projects within cost constraints
• Influences project team members and contractors to take positive action and accountability for their assigned work by coaching, mentoring, motivating, and supervising
• Maintains consistency by participating in the creation and/or modification and enforcement of project management standards, policies, and methodologies
• Bachelor’s degree in Information Technology or related field is required
• Masters Degree in Information Systems or MBA is a plus
• A minimum of 7 years of relevant and progressive experience in managing medium to large projects
• Experience in managing one or more full cycle implementation of an ERP system is a plus. SAP Preferred
• Candidate will support project/IT teams inclusive of project planning and project execution across delivery lifecycle phases
• Act as the point of contact for the project team, project team partners and management to provide updates, resolve issues and establish the project delivery vision for the team
• Upon direction from the Government, comply with established project requirements; priorities, and deadlines
• Ensures project is completed in accordance with all risk, architecture and other relevant agency wide guidelines
• Prepares IT project status reports for management by collecting, assessing and summarizing information and trends
• Coordinate across teams and with management to ensure aligned resource engagement. Lead high quality delivery with responsibility for IT task tracking, time reporting, issue tracking, estimate submissions and project status reporting
• Manages the day-to-day operational and tactical aspects of multiple or large-scale projects. Implements engagement review and quality assurance procedures to ensure successful execution of project and customer satisfaction
• Develop and maintain project tasks, deliverables, schedules, and documentation in accordance with leadership directives
• Effectively communicates relevant project/practice information to superiors and peers in other organizations
• Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change
• Evokes creative and innovative thinking from team members while helping them to bring their ideas and career plans to fruition
• Helps to determine new, creative ways to employ teams on projects and distribute responsibilities
• 20 years relevant expereince required in lieu of degree
• Five years of experience leading a diverse team in an IT organization with hands-on experience translating operational requirements into technical solutions, application design and development, and high level of interaction with engaging with test teams and periphery support teams focused on build, infrastructure and release/implementation
• At a minimum, on at least 2 occasions, have demonstrated hands on work leading and overseeing the implementation of complex projects in environments across multiple sites or networks. Experience with both Waterfall and Agile software delivery methodologies
• Proven ability to work in a fast paced environment while continuing to meet deadlines, including an ability to work within project teams sized from small to large with resources located across multiple organizations
• General Project Management - Creates appropriate project documentation, balances stakeholder needs, and effectively negotiates tradeoffs between scope, schedule, and budget; Balances needs of multiple stakeholders. Gains buy-in from groups who may be resistant to change
• Schedule Management - Creates, manages, and understands impacts to project scope, constraints, and schedule. Manages projects according to work plan. Performs critical path analysis
• Communication Management - Creates performance and status reports for relevant stakeholders
• Resource Management – Develops project organization chart and governance structures. Defines roles and responsibilities of team members
• Change Request Management - Identifies and develops strategy for changes in scope, schedule, and cost. Develops strategic rationale for change including costs, benefits, tradeoffs, etc
• 10+ years of functional experience
• Excellent communication, interpersonal and written skills
• Self-directed, self-starter, and motivated with the ability to work with minimal supervision
• Strong financial management acumen
• Strong organizational skills and ability to prioritize tasks
• Ability to work well on cross functional project teams including IT and business subject matter experts
• Proficiency in Word, Excel, PowerPoint, Project and other Microsoft tools
• The ability to work in a fast paced team environment
• Waterfall project management knowledge
• CA Clarity PPM
• Leadership / Management experience
• Experience with Agile methodology
• Work closely with the business functional areas, technical teams and vendors in defining systems/project priorities, scope, approach, resource requirements, timing deliverables and funding
• Assist with the selection of project team members
• Effectively drive the requirements definition process, working closely with the business owner and/or a business analyst
• Develop project plans specifying goals, strategy, dependencies, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources
• Drive standards and procedures for project reporting and documentation
• Assign tasks and responsibilities, and drive accountability to project team members
• Provide leadership, direction and set expectations for the project team
• Provide ongoing feedback to team members and present performance feedback at the completion of a project
• Effectively manage 4+ simultaneous projects
• Direct and coordinate activities of project resources to ensure project progresses on schedule and within budget
• Track project-related costs and expenditures
• Aggregate status delivered by project team, tracks schedules and manages risks and issues as required
• Identify both internal and external risk areas as part of the project plan; performs risk management throughout the project lifecycle and creates contingency plans as appropriate
• Prepare project status reports and keep the project team, business stakeholders and management informed of project status and related issues, escalating as necessary
• Coordinate vendor activities by monitoring and tracking vendor deliverables and commitments where relevant
• Manage scope and the change request process, coordinating decision process of scope and budgetary impact of changes from original specifications
• Coordinate testing and Quality Assurance processes and ensures traceability to original requirements
• Track and maintain project and technical documentation
• Seven or more years of IT project planning and management experience; and 12+ years in IT
• Must thrive in a fast-paced, multi-tasking, results focused environment
• Ability to build, assemble and direct teams, proactively pursue opportunities and issues, providing the team with necessary product and technology information to direct the team's efforts to bottom line results
• Experience leading project teams of 10+ staff members
• High level exposure and basic understanding across a variety of technology disciplines such as: software design and implementation; integration test practices; object-oriented architecture; database engineering; cross platform development; Service Oriented Architecture; XML Messaging
• Deals effectively with ambiguity by demonstrating strong problem solving and decision-making skills
• Experience taking project from conception to production managing all aspects of solution delivery including; requirements gathering, scope definition, resource planning, budget management, status reporting, risk management and change control
• Must possess a can-do attitude and willingness to do what it takes to deliver projects on time and within budget. Persistent follow up to make sure project diligence is achieved is necessary
• Excellent facilitation, verbal and written communication and interpersonal skills; the ability to communicate effectively at all levels and to all functional groups; the ability to translate technical requirements and issues into appropriate context
• Demonstrated experience managing vendors to assist in or solely drive project delivery
• Excellent analytical skills, flexibility, ability to plan and organize, responsiveness, creativity
• Experience utilizing a structured project management methodology and formal tools/approaches. Iterative development experience is a plus
• Experience with recognized project management tools including MS Project and SharePoint
• Knowledge and experience in high performance technical environments. Demonstrated ability to perform in demanding multi-tasking environment
• Ability to manage independently in a dynamic environment with rapid development cycles, multifunctional teams and tight project timeframes
• BS degree in an appropriate technical discipline such as Computer Science, Computer Engineering, or Information Systems. Advanced technical education and/or MBA desired
• Support Project Sponsor in developing Business Case
• Support Project Sponsor in managing the RFP process
• Gather and agree on project objectives and requirements
• Define and agree on Quality & Validation requirements
• Develop the Scope and Project Plan
• Define and agree on project team structure and composition
• Lead, coach and motivate project team members on a proactive basis
• Perform Risk assessment & Issues management
• Ensure the defined quality standards are met
• Ensure timely and effective communication and reporting to team members and stakeholders
• Track activities and project progress
• Manage external specialists and monitor sub-contractors’ services
• Manage project scope
• Manage project budget and forecast
• Perform project closure activities, including the capture of lessons learned
• Support the organization on Continuous Improvement opportunities and best practices development
• 10+ years of Project Management experience across various business industries and technologies
• Demonstrable experience of working in a complex global environment with multiple stakeholders and securing their engagement to deliver change
• Knowledge of change management and workforce & business re-design
• Knowledge of developing and implementing policies and procedures
• Experience of influencing staff at all levels to ensure that all members of the team including users and stakeholders own assigned tasks and project objectives
• Experience of working across organizational boundaries to achieve results
• Ability to work collaboratively with staff of all disciplines to promote and develop service improvement projects
• Skilled in negotiation and influencing techniques including the ability to challenge and reality test other’s positions constructively
• Experience of training and facilitating group discussions, and supporting training, education and development opportunities
• Expertise in business case development and RFP development process
• Demonstrated knowledge in SDLC and specific PM methodologies (Waterfall, Agile, Scrum, Kanban, Lean, Sprints, RAD)
• Team orientated, willing to align work with team’s profile, priorities, and goals
• Able to influence, negotiate and build consensus
• Clear and effective communication, verbal and written
• Excellent organizational skills, planning, and time management
• Logical thinking with creative problem-solving ability
• Management, factual decision-making, conflict-solving
• Excellent communication, active listening, and negotiation
• Understanding of budget and forecasting control
• Risks & issues management
• Ability to work well with others, diplomacy
• Select, coach, motivate, and lead a team
• Solid understanding of project business
• Technical skills relevant to the project
• Requires ability to get to all users' operations and computer facilities
• Requires ability to use the computers for Word processing, simple accounting, database management, spreadsheets, e-mail, and internet
• Requires the ability to meet deadlines, frequent assignment changes, periodic heavy workload, rapidly changing technology, and dynamic business growth
• Ability to concentrate on detailed project technical tasks for sustained periods of time
• Ability to communicate with IT & business colleagues, and with vendors
• Ability to read computer output and printed material
• Ability to read complex vendor proposals, and reference material
• Ability to develop Statement of Work for vendor IT services
• Ability to participate in interactive verbal group activities including brainstorming, risks mitigation, and issues resolution
• IT Lifecycle Project Experience – 10+ yrs. – This is a critical and needs to be demonstrated on the resumes submitted
• Excellent Organizational & Problem Solving
• Relationship Building Skills
• Must be able to manage multiple projects simultaneously
• Implement and execute projects
• 10-20 years Sr Project Management with security experience preferred
• Must be able to extend past June 2018 if plans go past estimated end date
• Flexibility and agility in managing complex projects
• Very strong project management skills
• Must have ‘hit the ground running’ confidence in project management skills
• Very strong communication and organizational skills
• Experience with technology hardware/software implementations
• Ability to manage budget
• Creative, solutions driven focus to project challenges
• Specific knowledge of telecommunication systems is a plus
• Specific knowledge of call center software is a plus
• Specific knowledge of call center operations is a plus
• May mentor IT Project Managers
• Communicate project status to project team, stakeholders’ leadership and Program Managers associated with other projects
• Accountable for project delivery including meeting time, budget and quality standards and customer expectations
• Agile Scrum Master experience
• Experience using Agile methodology

Scrum Master / Senior IT Project Manager Resume Examples & Samples

• Communication and Expectation Setting: Sets clear expectations and communicates ongoing project status to top management. Leads project negotiations with clients, staff and outside vendors as required. Establishes and maintains key relationships with business and IT executives and project sponsors. Defines and promotes clear understanding of project connection to overall business objectives and results. Ensures that project solutions align to defined business strategies and uses influence to ensure execution meets long term objectives
• Project Delivery: Provides direction and oversight for multiple PM’s and/or team leads on complex projects. Ensures overall integrity of multiple project delivery plans with respect to time, budget, scope, change, risk, and resources. Plays the lead role in coordination of efforts spanning multiple groups and departments. Manages overall project delivery using proactive assessment of metrics and available project outputs. Manages overall project risk to ensure identification, escalation, and resolution of issues across multiple delivery groups and/or projects. Ensures appropriate operational readiness and production transition planning occurs to provide an effective transition into production
• Financial Management: Ensures all elements of financial management are identified, maintained, and coordinated. Works with financial controllers to determine financial impact and implications of various delivery options and solutions and recommends best course for project delivery. Maintains overall accountability for management of financial risk and opportunities across multiple project phases and delivery groups. Facilitates or participates in development of the Cost Benefit Analysis (CBA)
• Leadership: Works with peers and other leaders to promote best practices and continuous improvement of project delivery across the enterprise. Establishes quality and performance targets for projects. Keeps informed of advances in the IT field. Provides coaching and mentoring to more junior level Project managers and leads. Prepares staff performance evaluations and creates objectives / development plans. Directs and manages resources assigned to projects. Provides guidance and escalation for issues and concerns. Provides input and feedback on growth and development opportunities for more junior PM’s. Manages the competing needs of multiple stakeholders. Manages matrixed resources and related relationships within each functional area
• Scrum: Ensures scrum teams adhere to Scrum principles and best practices. Provides information regarding team health: people, process, progress and overall satisfaction to Technology and Business Leaders. Coaches the team members to practice effective Scrum
• Bachelor degree in Computer Science or a related discipline and at least eight years of diverse experience in multiple areas of technology of which at least four years in a leadership position, or an equivalent combination of education and work experience
• At least five years supervising technical developers and other project managers
• Ability to manage projects from conception to successful implementation. Requires solid project management skills, ability to multitask and manage multiple projects in a cross-functional environment
• Experience playing the Scrum Master role for at least one year. Certified Scrum Master or Certified Product Owner is a plus
• Ability to effectively interact with all levels of the organization and communicate technical information to non-technical audience
• Excellent communication, interpersonal, organizational and team building skills
• Demonstrates strategic thinking and sound decision making
• Understanding of current and emerging IT products, services, processes and methodologies
• Understanding of the Insurance Industry is desired
• Experience in Digital technology projects is desired
• Business Owner Mindset- Operate with keen business knowledge,
• NO AGENCIES PLEASE **
• Direct cross - functional and / or cross-segment teams
• 6+ years of Project Management experience in a large enterprise environment
• 6+years of technical experience in one or more aspects of Information Systems Development or Business / Information Systems
• Proven ability to lead and manage multiple Clients’ projects and/or programs and execute the scope of services outlined
• Lead the development and implementation of a broad, coordinated set of integration plans and programs to meet the goals and priorities of the department
• Oversees the cross functional team in a dynamic environment to ensure high quality deliverables are on- time and within budget through effective resource management
• Full accountability for the management of integration project timelines, budget and milestones for a variety of projects and clients
• Leads the design, testing, planning, and implementation of complex projects for systems that typically affect many users
• Provides continuous reports, data, status updates across programs and project to demonstrate operational success
• Responsible for building and maintaining project timelines and plans
• Leads Client and internal status meetings and updates
• Responsible for risk assessment, contingency planning and appropriate escalation of issues
• Supports Client during user acceptance testing cycle and via ongoing product training as needed
• Negotiates and manages Client expectations, scope of work and change orders as needed
• Documents and resolves problems in a timely manner
• Manages assigned project resources on an ongoing basis
• Anticipates Client needs by understanding challenges and goals of the implementation process
• Supports operational growth and infrastructure development by optimizing processes, policies and methods through experience and critical assessment/analysis of project delivery
• Understands the product software and its intended use to guide the Client through the integration effort
• Maintains a consistently high level of Client satisfaction; raises and addresses issues proactively, and supports the Client expectations and goals while keeping the business in mind
• Building Timelines, Developing Budgets, Coaching, Supervision, Staffing, Project Management, Management Proficiency, Process Improvement, Tracking Budget Expenses, Self-Development, Planning, Performance Management
• Ensures that project status, issues and successes are communicated to project team, stakeholders, sponsors, steering committee and all levels of management and documented appropriately
• Makes decisions and takes timely independent action in pursuit of priorities
• Strong computer skills and presentation skills
• Strong MS Office suite, Word, Excel and PowerPoint skills
• Experienced with MS Project (or other management tool), project development and management.Project Management Professional (PMP)
• Excellent attention to detail and orientation toward meticulous work
• Ability to project and maintain a professional and positive attitude
• Minimum 7 years in a project management or similar role leading multifunctional teams in a data management/EDC and/or software technology development disciplines
• Clinical trial/research, ERP system exposure, knowledge or background is highly desirable
• Proven IT Management and/or Project Management experience
• Knowledge of clinical trial execution and Client/CRO budgeting and contracting process with investigators
• Understanding of Electronic Data Capture (EDC) and/or other relevant data systems
• Understanding of extract, transform, and load (ETL) process
• Prior or current experience in utilization or implementation of clinical trial systems or software is preferable
• Firm understanding of portfolio and product backlog management, resource management, capacity and resource planning techniques
• Expert knowledge of project management using both Waterfall and Agile methodologies
• 3-5 years' relevant project management work experience managing projects through SDLC
• Knowledge of accounting and/or financial management or implementation of a financial system a plus
• Proven ability to manage multiple projects and priorities with success
• Independent and action driven with strong critical thinking and problem solving skills
• Strong verbal, written and effective communication skills
• Exceptional time management, planning and organizational skills
• Creates, manages, and executes project processes and project plans for the implementation or use of technology using established framework, methodology, and processes
• Collaborates with other managers, supervisors, developers, and business stakeholders in the creation of business and technical requirements
• May participate in Unit Testing and Quality Assurance Testing of written and/or maintained software code; manages and may participate with User Acceptance Testing
• Develops and executes against project communication plans, including status reports to key project stakeholders and executives
• Proactively identifies and communicates project risks and mitigations; monitors and drives resolution of issues
• Works to ensure that projects are executed within the constraints of scope, quality, time, and costs
• Knowledge and skills in project management theory, principles and practices including both waterfall and agile methodologies
• Knowledge and skills in Software Development Life Cycle methodologies
• Ability to gather, analyze, and document business requirements; ability to manage the development of technical requirements from business requirements
• Ability to lead a project team with minimal supervision; the ability to motivate and direct a team of direct and in-direct resources
• Ability to communicate both verbally and in writing throughout all levels of the organization, both internally and externally
• Ability to provide excellent customer support focus
• Up to 5% domestic and/or international travel may be required
• Develops and manages Project Management Plans
• Assembles, manages and directs project teams
• Interfaces with project sponsors, senior division leadership members, subject matter experts and vendors
• Identifies, diagnoses and provides solutions that help reduce and/or eliminate project risks
• Expertly salvages in-trouble and/or high risk projects including: taking leadership, assessing trouble areas, implementing corrective action, re-baselining where necessary, and delivering projects and deliverables per the project plan
• Acts as an advocate for project management by providing information, recommendations, guidance, and assistance to the project team members regarding project management best practices to elevate overall project management knowledge and best practices
• Routinely assess and report on the status of projects
• Prepares and presents stakeholder briefings and dashboards as required, providing recommendations and findings on matters relating to projects
• Manage projects and releases with internal and external dependencies, moderate scope, risk of moderate severity & impact, integration within functional capabilities, moderate cost and typically longer duration within more than one team of resources
• Responsible for developing and reviewing/validating multiple project and release plans with Business, Quality Assurance and technical resources
• Leads project and release meetings
• May mentor IT Project Managers both within and outside of their department
• Accountable for active facilitation of project and release issue resolution, change, risk and dependency management
• Works nights and weekends for monthly releases
• Five (5) or more years Project Management experience in managing technology projects and leading technical project staff
• Must have a demonstrated proficiency in the use of project tracking, reporting and management tools
• Must have strong PC skills specifically utilizing the Microsoft Office Suite products (e.g., Word, Excel, Visio, Project, PowerPoint, etc.)
• Must have demonstrated proficiency in Service Request Tool, BART, Rally, and Security Check out tools (Hitachi)
• Bachelor’s degree in Project Management, Computer Science or equivalent work experience
• PMI Certification or work related experience
• Advanced proficiency in the use of labor, cost management and project tracking and management tools such as MS Project
• Advanced proficiency of SDLC disciplines and Agile methodology disciplines
• Thorough understanding of the concepts, theories and processes of the Project Management Methodology (PMM)
• Thorough understanding of business processes, functions and architectures
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
• Broad knowledge of IT functions
• Ability to Lead/Facilitate Core team or Steering meetings to obtain schedule, issues, risk , and dependency updates
• Ability to document meeting minutes, action
• 5 - 7 years of IT Project Management experience
• Experience leading concurrent IT projects
• Experience in Waterfall, Agile, and Iterative project lifecycles
• Knowledge of creating and tracking project schedules in Microsoft Project
• Experience with project and portfolio management processes and standards
• Ability to manage technology projects from inception to successful implementation
• Solid project management skills with ability to multitask and manage multiple projects in a cross-functional environment
• Bachelor's degree in computer science, business administration or related discipline with an information technology or equivalent and extensive related project management experience
• High degree of professional confidence and credibility with the presence and communication skills to represent IT-related concepts effectively with management
• Lead complex projects and cross-organizational project teams that support government programs and clients in a multi-disciplinary setting
• Design, develop and deliver high-quality technical solutions, including requirements, specifications, design, development, testing and implementation
• Manage all phases of projects, including project risk, cost, schedule, quality, testing and communications according to industry best practices
• Lead multi-disciplinary teams, including technical developers, researchers, and analysts
• Develop and manage client relationships, including communication about project delivery
• Participate in business development activities, such as proposal development, opportunity identification, and client meetings

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