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NCOs Can Now Rank Their Assignment Preferences Under a New Army System

Soldier watches sun set at Fort Knox.

For the first time, the U.S. Army will allow noncommissioned officers to rank where they would like to be assigned.

Similar to its Assignment Interactive Module for officers, in use since 2016, the service announced earlier this month that it will roll out the virtual "Assignment Satisfaction Key -- Enlisted Marketplace" (ASK-EM) for the 2021 manning cycle.

Those eligible include active-duty soldiers in the ranks of E-6 through E-8, according to a release. They can give their top five choices for assignment location.

Read Next: Fort Bragg Now Admits its Twitter Account Wasn't Hacked

"Soldier preference is important because we believe a Soldier performs at a higher level when they're in an assignment that interests them," Col. Michael McGregor, director of the Enlisted Personnel Management Directorate, said in the release. "Soldiers have some input into their assignments now, but that will increase significantly as we field ASK-EM."

The goal is to more accurately pair noncommissioned officers with their duty station based on their "knowledge, skills, behaviors and preferences," the release states.

"These initiatives optimize the Army's ability to get the right Soldier with the right talents to the right assignment at the right time. It will also allow commanders to maximize the talent provided them," McGregor said.

The new program is set to go live Nov. 11, according to a separate announcement .

Leaders will get more information about when a soldier is best available for a permanent change-of-station move or temporary duty assignment to match gaps the service needs to fill.

"Heightened awareness about Soldier talent, along with knowing when he or she is available to move, will help us make informed decisions when assigning the most qualified Soldiers to meet Army requirements," McGregor explained.

ASK-EM follows two pilot programs that involved 1,700 NCOs, according to Army Human Resources Command.

According to Col. Bryan Harris, Armor Enlisted Branch chief at the command, 55% of those participating received one of their top five choices.

The automated marketplace will someday serve an average of 35,000 NCOs per year, and will be tied to "five enlisted manning cycles per year, compared to two cycles for officers," the command said.

-- Oriana Pawlyk can be reached at [email protected] . Follow her on Twitter at @oriana0214.

Related: Air Force to Let Fighter Pilots, Crew Stay at Preferred Bases

Oriana Pawlyk

Oriana Pawlyk, Military.com

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Choose your job: Army offers soldiers career agency to bolster retention

army assignment satisfaction key enlisted marketplace

The way the Army manages its soldiers’ careers is long-due for an overhaul, service leadership says, and it’s instituting new initiatives as part of the most comprehensive reform to the service’s officer personnel system since the late 1940s.

The measures include merit-based promotion considerations, direct commissioning up to the rank of colonel, the chance to opt-out of promotions and a new battalion commander assessment program.

army assignment satisfaction key enlisted marketplace

Sgt. Zane Pettibone and Spc. Svenson Albert, a Stinger Man-Portable Air Defense System (MANPADS) team with 1st Battalion, 16th Infantry Regiment, 1st Armored Brigade Combat Team, 1st Infantry Division, conduct engagement sequences and the 13 critical checks of the Stinger Man-Portable Air Defense System (MANPADS), as part of the multinational live-fire training exercise Shabla 19, June 11, 2019. (U.S. Army photo by Sgt. Thomas Mort)

But a new job marketplace is perhaps the most ambitious program implemented to date.

Assignment Interactive Module 2.0 offers a virtual conduit through which units can advertise jobs; soldiers can attract hiring units by highlighting their life experiences, degrees and extracurricular pursuits; and the Army can gather large amounts of data on all of it.

The marketplace has been open for the past four assignment cycles, but the latest iteration that closed this winter was the first where all positions were viewable to the entire moving population and the process was guided by the Army Talent Alignment Process rules, which more heavily weigh a soldier’s personal desires.

“This is the first time that we allowed complete transparency and also had set it up so the decisions that came out of this process were going to have the preference of the individual officer prioritized over any other consideration,” said Maj. Gen. J.P. McGee, director of the Army’s Talent Management Task Force.

Officers participating in the first assignment cycle had roughly two months to contact the unit and ask questions, such as about the command climate and the training calendar. Officers could also speak directly to unit leadership, make a value proposition to them and learn what the unit offers in return.

And while the Assignment Interactive Module 2.0 is currently only available for officers, an enlisted virtual marketplace is expected to deploy in January 2021.

Markets are officially open

The Army realized it needs to be more rigorous in how it selects soldiers for units. AIM 2.0 is a step in that direction, allowing brigade commanders or above to pick their entire slate of officers and allowing those officers to attract and select assignments by citing their entire resume, rather than two simple variables: branch and rank.

The Army just closed out its first marketplace for soldiers changing posts during the summer movement cycle. Officers at the rank of captain and above participated in the system.

“It may be lost on some people, but it was a very significant and historic milestone,” said Maj. Gen. Joseph Calloway, who leads Army Human Resources Command. “I think it’s the most significant change we’ve made since we transitioned to an all-volunteer force.”

Roughly 95 percent of more than 14,000 active-duty officers put preferences down for their next position, and about 98 percent of units placed preferences for their vacancies.

army assignment satisfaction key enlisted marketplace

New officer job assignment system will fight nepotism, Army leaders say

"really, it levels the playing field," the army's g-1 said..

More than half of officers received their first choice of assignment and more than half of units received their first choice in officer, according to the Army. Additionally, more than 80 percent of officers received an assignment from their top 10 percent of preferenced jobs.

“Having been the [Office of Personnel Management] director before, I can tell you that did not occur — despite our best efforts — under the old system,” Calloway said. “The impact of that is really amplified when officers pick a unit and then they realize when they get an assignment that they’re going to a unit that also preferenced them highly and wants them in their formation.”

Every officer was told to “preference deep.” Nearly 900,000 preferences were made, which equates to roughly 65 preferences per officer.

Of course, that average is skewed because some branches have more jobs available than others, Human Resources Command spokeswoman Lt. Col. Mary Ricks said. The infantry branch, for example, had more jobs available than a functional area like foreign area officer, she added.

The Army began cutting orders for the new assignments in late January. Embedded in those orders will be satisfaction surveys to gather data on how officers felt about their results.

At face-value, Army leaders are happy with how many soldiers received their first choice assignment through the match process, meaning the officer and the unit matched one another as their top preference, said McGee.

The system is expected to help the Army compete for and retain talented officers by offering them more agency in selecting their career paths. But it will also allow units to find the best candidates for jobs by letting them query the marketplace for officers with less-tangible skills that could be of value.

An officer who spent ten years living with his diplomat parents in China, for instance, can now leverage that experience for a job with Indo-Pacific Command.

Not just for officers

The Army’s talent management initiatives have largely started with the officer corps, because the population is much smaller than the enlisted force, and it’s far easier to test new programs with them, said Sgt. Maj. Wardell Jefferson, the Army G-1’s senior enlisted soldier.

But an enlisted virtual marketplace is being readied for next year, which would allow staff sergeants through master sergeants to prioritize their preferences for assignments worldwide. In the past, when they went into the job assignment web portal, enlisted soldiers could only see up to four job openings.

Human Resources Command is running a pilot program that builds on the existing Assignment Satisfaction Key that enlisted troops use to view and update assignment preferences. The pilot, called ASK-Enlisted Marketplace, would provide enlisted soldiers with a list of all jobs that would be available to them during their movement cycle and allow them to rank order the assignments.

“They’ll also have the opportunity to reach out to organizations and figure out what the job entails and things about the community,” Jefferson said.

The pilot is currently being tested by soldiers in the M1 armor crewman and cavalry scout occupational specialties.

“The officers have got a great foundation ... but the biggest difference for us is the population with the enlisted force,” Jefferson said. “We have upwards of about 400,000 enlisted soldiers, so we’re trying to find something that’s manageable and sustainable.”

Army senior leaders hope the process will stabilize enlisted soldiers’ careers by weighing their preferences more in the assignment process and ensuring good soldiers are retained rather than lost to the civilian sector. At the end of the day, it’s about presenting more options to soldiers and making their career paths more flexible, Jefferson explained.

“I feel this is definitely going to help with retention,” Jefferson said. “As we travel around talking to soldiers, one of the things they ask for is having more input in their careers and this is going to give them that input. More soldiers are going to get assigned to a location that them and their families want to be at.”

Some of this is on the soldiers, though, Jefferson added. They need to be aware of how processes are changing and ready to capitalize on the benefits of those changes.

Soldiers should keep an eye out for different job postings to see unit requirements. Even if they aren’t experienced yet in a desired field, the ASK-EM system can help guide their career in that direction.

Potential for problems

There are always issues that come with overhauls to existing systems, and a job marketplace is certainly no exception. One of the key concerns the Army had in rolling out AIM 2.0 for a larger group of soldiers was the potential for it to create “anomalies.”

“We expected, or thought there might be, anomalies in terms of performance distribution — or diversity and, or gender distribution — across various commands,” Calloway said.

The Army is still running post-market analytics to tease out data from this past cycle, but service leadership said there haven’t been any major shake-ups found as of yet.

“We were positively surprised that there were no indications that there are any anomalies, and that the spread of both performance and diversity stayed consistent with historical norms,” Calloway added.

The Army has also realized how over-saturated soldiers and units sifting through the marketplace can feel.

A logistics captain, for instance, might have 500 jobs they can look at and preference on the virtual marketplace. On the other side of the equation, a unit commander could have 500 officers to review. That’s a bit overwhelming, so during the next assignment cycle, the Army wants to add more filtering options.

“We also think that now that units have done an iteration of this, they’ll be able to adapt their internal policies to take this new authority to its full potential,” McGee said.

As units and officers get better at using the system over time, Calloway said he expects the workload to decrease. For instance, units had to input job descriptions and requisite skills for open positions, but as cycles continue onward, those templates will be pre-populated from past cycles.

The Army’s after-action report from this assignment cycle needs to ensure the virtual marketplace doesn’t become an all-consuming process, said Lt. Gen. Thomas Seamands, deputy chief of staff for the the Army’s G-1.

“The last thing I want to do is create a system where everybody is walking around with their phone all day long seeing how they’re doing in the market, seeing who’s preferencing them, and the units spending all their time, instead of at the range, worrying about who they’re hiring,” Seamands said. “It ought to be additive and not distracting.”

Data and its benefits

The Army knows that this assignment cycle appears to have given soldiers far more choice in terms of their next assignment, which begs the question: how does that compare to the old system?

Unfortunately, the service doesn’t really know. The new marketplace is such a massive shift that statistics from the old system can’t really be compared cohesively.

“I do know anecdotally — having been the OPM director — nowhere near two-thirds of officers got their top three choices. Same thing with top choice and same thing with top 10 percent,” Calloway said.

The service will, going forward, be capturing stats for each successive cycle. That’s part of the data bonanza that has the Army excited. The new system will create a data-rich environment that analysts can use to learn who preferred which jobs and why. It could help identify what works and what doesn’t with regard to retention, from poor leadership at a specific brigade to great living quarters at a certain installation.

The data gathered from the virtual marketplace could also show the service all kinds of skills that exist within the force structure that the Army hasn’t yet had the ability to tap. Security force assistance brigades are great example.

“We can start using the search criteria, [and] let’s find those officers who, in their spare time and with their own money, actually travel internationally and spend their free time visiting other cultures, because what’s a better manifestation of where your preferences and interests lie than where you spend your free time and own money?” McGee noted.

The new system and its accompanying authorities have also been driving different behaviors from units, some of which are starting to aggressively advertise available billets.

“We’re finding really creative approaches for locations that have been historically hard to fill, places like Fort Polk, places like Korea,” McGee said.

Going to 2nd Infantry Division, for instance, offers soldiers the chance to use South Korea as a springboard to travel all across Southeast Asia. And the command queues are also shorter on the peninsula, meaning soldiers seeking that type of role can now see that it’s available.

As the assignment cycles continue, McGee is hopeful the workload will decrease. Some of that will come from units, which may find better ways to screen and interview candidates, but the Army overall will also make software changes to ensure the process doesn’t become an overly burdensome task.

“We always knew there was going to be a significant up-front cost for learning how to do this. Units have gone through that now,” McGee said. “We’re going to put out lessons-learned and best practices. And as we look at improvements to the system in this next iteration, I think we all recognize there’s a need for us to assist units with decreasing the workload in some ways.”

Kyle Rempfer was an editor and reporter who has covered combat operations, criminal cases, foreign military assistance and training accidents. Before entering journalism, Kyle served in U.S. Air Force Special Tactics and deployed in 2014 to Paktika Province, Afghanistan, and Baghdad, Iraq.

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IMAGES

  1. Update to the Assignment Satisfaction Key

    army assignment satisfaction key enlisted marketplace

  2. Assignment Satisfaction Key Army Codes Quick and Easy Solution

    army assignment satisfaction key enlisted marketplace

  3. HRC expands effectiveness of Assignment Satisfaction Key tool for

    army assignment satisfaction key enlisted marketplace

  4. Army Enlisted Assignment Marketplace Quick and Easy Solution

    army assignment satisfaction key enlisted marketplace

  5. Army assignment satisfaction key by Perez Pito

    army assignment satisfaction key enlisted marketplace

  6. New enlisted marketplace, promotion board changes arriving

    army assignment satisfaction key enlisted marketplace

VIDEO

  1. I push Objective

COMMENTS

  1. PDF ASK

    the Enlisted Module is integrated into the Assignment Satisfaction Key (ASK) Website. Stabilization Preference: NCOs can provide preference for current location stabilization. When an NCO's preference to stabilize at current location is supportable, the use of an Assignment Consideration Code (ASCO) of J3, J4, or J5 is used and the

  2. PDF www.ArmyReenlistment.com MILPER Message Number 21-088 Proponent AHRC

    The Assignment Satisfaction Key - Enlisted Module (ASK-EM) for Enlisted Manning Cycle (EMC) 21-01 went live Army-wide on 11 November 2020 at 0700 hours eastern standard time (EST) and was posted to the market tab for select Non-Commissioned Officers (NCOs) in the grade of E5(P) thru E8 (non- USASMA-select ...

  3. New enlisted marketplace, promotion board changes arriving

    The new Assignment Satisfaction Key-Enlisted Module, or ASK-EM, goes live Nov. 11. It will allow E-6s, E-7s and E-8s to use an assignment process similar to the one rolled out last year for officers.

  4. HRC to employ new enlisted talent management initiative in November

    The Assignment Satisfaction Key - Enlisted Module for Army NCOs is scheduled to go Army-wide beginning Nov. 11, for the 21-01 enlisted manning cycle.

  5. HRC updates NCO talent management process with ASK-EM

    FORT KNOX, Ky. - U.S. Army Human Resources Command completed an analysis of the first-ever Army wide market in the Assignment Satisfactions Key - Enlisted Module in February.

  6. Enlisted job marketplace launches this summer for select soldiers

    The Assignment Satisfaction Key-Enlisted Marketplace pilot program will launch in June, but was already tested by a smaller group of armor branch noncommissioned officers last year.

  7. Army developing improved ways to manage NCO talents

    Modeled after the Army's Assignment Interactive Module for officers, Assignment Satisfaction Key - Enlisted Marketplace (ASK-EM) will support enhanced interaction between Soldiers and talent ...

  8. Army moves forward with enlisted talent programs

    The Assignment Satisfaction Key-Enlisted Module, or ASK-EM, is also now fully operational and is in its second iteration, which is on track to assist about 9,000 NCOs through their permanent change-of-station process, Hudson said. ... In comparison, the first assignment cycle of the officer's marketplace, called the Army Talent Alignment ...

  9. NCOs Can Now Rank Their Assignment Preferences Under a New Army System

    The Assignment Satisfaction Key - Enlisted Module for Army NCOs is scheduled to go Army-wide beginning Nov. 11, 2020 for the 21-01 enlisted manning cycle. (U.S. Army/Fonda Bock) For the first time ...

  10. Army launches enlisted assignment market for select career fields

    The Assignment Satisfaction Key-Enlisted Marketplace pilot program will launch in June, providing Soldiers a full list of available positions for them to choose, said Sgt. Maj. Wardell Jefferson, the Army's G-1 sergeant major. A small population of armor branch NCOs tested the marketplace process last year using spreadsheets and email ...

  11. PDF The Snapshot, NOV/DE 2020

    Assignment Satisfaction Key into the Enlisted Marketplace (ASK-EM) to give N Os more say in their next assignment (ASK-EM will be accessible in 2021). Parallel to the ASK-EM implementation are efforts specific to developing senior NOs within the sustainment community. Led by the senior enlisted leader within the Army Material ommand, SM Alberto ...

  12. Choose your job: Army offers soldiers career agency to ...

    And while the Assignment Interactive Module 2.0 is currently only available for officers, an enlisted virtual marketplace is expected to deploy in January 2021. Markets are officially open

  13. PDF Transformation

    d. Assignment Satisfaction Key-Enlisted Marketplace (ASK-EM) is a platform emplaced to allow the Army to align enlisted talent. The enlisted virtual marketplace allows Staff Sergeants through Master Sergeants to prioritize their preferences for valid and available worldwide assignments.

  14. PDF Mechanical Maintenance (Career Management Field 91) Career ...

    Assignment Satisfaction Key-Enlisted Marketplace (ASK-EM) is a platform emplaced to allow the Army to align enlisted talent. The enlisted virtual marketplace allows Staff Sergeants ... The day-to-day rigors of tactical assignments may discourage the opportunity for civilian education, however, those Soldiers willing to make the required ...

  15. r/army on Reddit: So you want some say in your next PCS? My experience

    I'm going to explain some of my experiences from using HRC's new ASK-EM (Assignment Satisfaction Key-Enlisted Module) website for an upcoming PCS. This only applies to the enlisted side, for E5 (P)s and above. There are several ways to choose where you go for your next assignment, like re-enlisting for a specific duty station or ...

  16. Assignment Satisfaction Key-Enlisted Marketplace

    Filling units with talented Soldiers is a goal the Assignment Satisfaction Key-Enlisted Marketplace pilot program that launches in June.DOWNLOAD PHOTO(0.86 MB) This photograph is considered public domain and has been cleared for release. If you would like to republish please give the photographer appropriate credit.

  17. People as the Priority

    I n his first letter to the force, the Army's 40th Chief of Staff, Gen. James C. McConville, stated, "People are always my #1 priority" (U.S. Army, 2019, para. 4). This reminded me of a conversation I had with a great leader and mentor who told me, "If I focus on the culture of the organization, the organization will take care of the ...