the presentation of life

The Presentation of Self in Everyday Life

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The Presentation of Self in Everyday Life is a book that was published in the U.S. in 1959, written by sociologist  Erving Goffman . In it, Goffman uses the imagery of theater in order to portray the nuances and significance of face-to-face social interaction. Goffman puts forth a theory of social interaction that he refers to as the dramaturgical model of social life.

According to Goffman, social interaction may be likened to a theater, and people in everyday life to actors on a stage, each playing a variety of roles. The audience consists of other individuals who observe the role-playing and react to the performances. In social interaction, like in theatrical performances, there is a 'front stage' region where the actors are on stage  before an audience, and their consciousness of that audience and the audience's expectations for the role they should play influence the actor's behavior. There is also a back region, or 'backstage,' where individuals can relax, be themselves, and the role or identity that they play when they are in front of others.

Central to the book and Goffman's theory is the idea that people, as they interact together in social settings, are constantly engaged in the process of "impression management," wherein each tries to present themselves and behave in a way that will prevent the embarrassment of themselves or others. This is primarily done by each person that is part of the interaction working to ensure that all parties have the same "definition of the situation," meaning that all understand what is meant to happen in that situation, what to expect from the others involved, and thus how they themselves should behave.

Though written over half a century ago,  The Presentation of Self in Everday Life  remains one of the most famous and widely taught sociology books, which was listed as the 10th most important sociology book of the twentieth century by the International Sociological Association in 1998.

Performance

Goffman uses the term ‘performance’ to refer to all the activity of an individual in front of a particular set of observers, or audience. Through this performance, the individual, or actor, gives meaning to themselves, to others, and to their situation. These performances deliver impressions to others, which communicates information that confirms the identity of the actor in that situation. The actor may or may not be aware of their performance or have an objective for their performance, however, the audience is constantly attributing meaning to it and to the actor.

The setting for the performance includes the scenery, props, and location in which the interaction takes place. Different settings will have different audiences and will thus require the actor to alter his performances for each setting.

Appearance functions to portray to the audience the performer’s social statuses. Appearance also tells us of the individual’s temporary social state or role, for example, whether he is engaging in work (by wearing a uniform), informal recreation, or a formal social activity. Here, dress and props serve to communicate things that have socially ascribed meaning, like gender , status, occupation, age, and personal commitments.

Manner refers to how the individual plays the role and functions to warn the audience of how the performer will act or seek to act in a role (for example, dominant, aggressive, receptive, etc.). Inconsistency and contradiction between appearance and manner may occur and will confuse and upset an audience. This can happen, for example, when one does not present himself or behave in accordance with his perceived social status or position.

The actor’s front, as labeled by Goffman, is the part of the individual’s performance which functions to define the situation for the audience. It is the image or impression he or she gives off to the audience. A social front can also be thought of like a script. Certain social scripts tend to become institutionalized in terms of the stereotyped expectations it contains. Certain situations or scenarios have social scripts that suggest how the actor should behave or interact in that situation. If the individual takes on a task or role that is new to him, he or she may find that there are already several well-established fronts among which he must choose. According to Goffman, when a task is given a new front or script, we rarely find that the script itself is completely new. Individuals commonly use pre-established scripts to follow for new situations, even if it is not completely appropriate or desired for that situation.

Front Stage, Back Stage, and Off Stage

In stage drama, as in everyday interactions, according to Goffman, there are three regions, each with different effects on an individual’s performance: front stage, backstage, and off-stage. The front stage is where the actor formally performs and adheres to conventions that have particular meaning for the audience. The actor knows he or she is being watched and acts accordingly.

When in the backstage region, the actor may behave differently than when in front of the audience on the front stage. This is where the individual truly gets to be herself and get rid of the roles that she plays when she is in front of other people.

Finally, the off-stage region is where individual actors meet the audience members independently of the team performance on the front stage. Specific performances may be given when the audience is segmented as such.

• Goffman's Front Stage and Back Stage Behavior
• The Meaning and Purpose of the Dramaturgical Perspective
• A Biography of Erving Goffman
• How Our Aligning Behavior Shapes Everyday Life
• "Cheating Out," "Breaking Curtain," and More Curious Theatre Jargon
• Ancient Greek Tragedy
• 15 Major Sociological Studies and Publications
• Stage Directions for Actors: The Basics
• Stigma: Notes on the Management of Spoiled Identity
• What Is a Total Institution?
• Aristotle's Tragedy Terminology
• Famous Sociologists
• What Is Self-Concept in Psychology?
• Choose the Right Setting for Your Play
• What Is Role Conflict in Sociology?
• An Overview of Labeling Theory

The Presentation of Self in Everyday Life (1959)

Erving goffman (1959): the presentation of self in everyday life.

By Jason Taylor

Introduction

Erving Goffman (1922-1982) was “arguably the most influential American sociologist of the twentieth century” (Fine & Manning, 2003, p. 34). This summary will outline one of his earliest works – The Presentation of Self in Everyday Life , originally published in 1956. The book was published more widely in 1959 with some minor changes and in 1969, won the American Sociological Association’s MacIver Award (Treviño, 2003). It has been listed by the International Sociological Association (1998) as the tenth most important book of the last century.

Goffman (1959, p.12) introduces his “report” as “a sort of handbook” which details “one sociological perspective from which social life can be studied”. In it, he describes “a set of features… which together form a framework that can be applied to any concrete social establishment, be it domestic, industrial, or commercial”.

Goffman (1959) intends on providing a unique sociological perspective from which to view the social world. He names this perspective dramaturgical analysis. Elegantly intuitive, this perspective directs us to view the social world as a stage. Goffman is using the language of the theatre to describe social interaction. Much like on the stage, ‘actors’ take on ‘roles’ – they engage in a performance . There is an audience who views and interprets this performance. There are props and scripts. And there is a ‘front stage’ and a ‘backstage’.

Following the introduction, the book is broken down into six main chapters. These are:

• Performances
• Regions and Region Behaviour
• Discrepant Roles
• Communication out of Character
• The Arts of Impression Management

These six chapters outline the six ‘dramaturgical principles’ of Goffman’s theory (Fine & Manning, 2003; Manning, 1992). This section will outline some of the core aspects of each of these ‘dramaturgical principles’. The first principle (performances) will be the most detailed of the six, because it is the fundamental theoretical basis for Goffman’s (1959) overall concept. The additional five principles can be seen as supporting and building upon this underlying idea. Following from this fairly extensive summary of the book, a critical evaluation will discuss some of its main criticisms and consider why it remains an exceptionally influential piece of Sociology. Finally, we will end with some cautionary advice from Goffman on the scope and practicality of his theory.

1. Performances

A “performance” may be defined as all the activity of a given participant on a given occasion that serves to influence in any way any of the other participants. (Goffman, 1959, p.26)

I have been using the term “performance” to refer to all the activity of an individual which occurs during a period marked by his continuous presence before a particular set of observers and which has some influence on the observers . (Goffman, 1959, p. 32)

So, by ‘performance’, Goffman (1959) is referring to any activity by an individual in the presence of others which influences those others.

It is important to recognise that there are various situations, circumstances and settings within which a performance can take place. One of the most obvious, perhaps, is a job interview. In this case, the interviewee is likely presenting a version of themselves that they believe the interviewer values in their employees – well-mannered, confident (but not arrogant), respectful, hard-working, trustworthy, and so on. They may attempt to present these characteristics through the way they dress, their posture, their manner and tone of speaking, their body language, etc. Indeed, the interviewer will also be putting on a performance – perhaps restraining themselves so as not to reveal too much about how the interview is going or presenting an authoritative demeanour, for example. However, performances occur in more subtle settings and situations, too. When a couple go out to dinner, they present themselves in a certain way – both towards each other as well as the person serving them and to other diners. The way we dress, the way we speak, the facial expressions we make, our body language, all amount to a kind of performance.

Goffman (1959) suggests that performances are an essential aspect of how we “define the situation”:

When an individual enters the presence of others, they commonly seek to acquire information about him or to bring into play information about him already possessed. They will be interested in his general socio-economic status, his conception of self, his attitude toward them, his competence, his trustworthiness, etc. Although some of this information seems to be sought almost as an end in itself, there are usually quite practical reasons for acquiring it. Information about the individual helps to define the situation, enabling others to know in advance what he will expect of them and what they may expect of him. Informed in these ways, the others will know how best to act in order to call forth a desired response from him. (Goffman, 1959, p.1)

Essentially, the argument here is that social interaction requires performances from all actors involved in any social interaction in order to define and negotiate the situation we find ourselves in. Through our performances, we make claims about what the situation is, who we are, and what to expect from one another.

A word of caution here. Goffman (1959) is not necessarily implying that individuals are consciously deceiving one another or ‘faking it’… at least, not all of the time:

At one extreme, one finds that the performer can be fully taken in by his own act; he can be sincerely convinced that the impression of reality which he stages is the real reality. When his audience is also convinced in this way about the show he puts on—and this seems to be the typical case—then for the moment at least, only the sociologist or the socially disgruntled will have any doubts about the “realness” of what is presented. At the other extreme, we find that the performer may not be taken in at all by his own routine. This possibility is understandable, since no one is in quite as good an observational position to see through the act as the person who puts it on. Coupled with this, the performer may be moved to guide the conviction of his audience only as a means to other ends, having no ultimate concern in the conception that they have of him or of the situation. When the individual has no belief in his own act and no ultimate concern with the beliefs of his audience, we may call him cynical, reserving the term “sincere” for individuals who believe in the impression fostered by their own performance. (Goffman, 1959, pp.17-18)

Certainly then, an individual may intentionally and consciously put on a performance in order to gain in some way from a given situation. However, performances occur in any and all social interactions. The performer may well be convinced that the performance they are giving is not really a performance at all and instead may view it as an authentic reflection of him- or herself.

Nonetheless, there has been criticism that Goffman presents a cynical view of the ‘self’. Manning (1992), for example, argues that Goffman’s theory is based on what he calls the ‘two selves thesis’. One aspect of the self is considered to be a careful performer, while the other is the “cynical manipulator behind the public performance” (Fine & Manning, 2003, p. 46). We will return to this and other criticism later in the discussion.

An essential aspect of performance, one we have considered in examples already, is what Goffman (1959) calls ‘front’:

It will be convenient to label as “front” that part of the individuals performance which regularly functions in a general and fixed fashion to define the situation for those who observe the performance. Front, then, is the expressive equipment of a standard kind intentionally or unwittingly employed by the individual during his performance. (Goffman, 1959, p. 22)

Front can be broken down into two broad components:

Setting: the manipulation of the environment to support a particular performance…

… involving furniture, décor, physical layout, and other background items which supply the scenery and stage props for the spate of human action played out before, within, or upon it.  (Goffman, 1959, p.22)

Personal Front:

refers to the other items of expressive equipment, the items that we most intimately identify with the performer himself and that we naturally expect will follow the performer wherever he goes. As part of personal front we may include: insignia of office or rank; clothing; sex, age, and racial characteristics; size and looks; posture; speech patterns; facial expressions; bodily gestures; and the like. (Goffman, 1959, p. 24)

Personal Front is broken down into two further categories – ‘Appearance’ and ‘Manner’. Appearance refers to the performers social status – how they are dressed, for example, or any status symbols they may have on show; while manner may be taken as “those stimuli which function at the time to warn us of the interaction role the performer will expect to play in the oncoming situation” (Goffman, 1959, p. 24). For example:

a haughty, aggressive manner may give the impression that the performer expects to be the one who will initiate the verbal interaction and direct its course. A meek, apologetic manner may give the impression that the performer expects to follow the lead of others, or at least that he can be led to do so. (Goffman, 1959, p.24)

Performances are often a collaborative effort. Individuals will often find themselves in situations whereby they must perform as part of a ‘team’. Examples of this include colleagues at work, students in a classroom, and family outings. ‘Teams’ work together to maintain a common impression and cooperate to contribute to defining the situation. They are required to trust one another to play their role convincingly.

Individuals who perform together as a team are therefore mutually dependent on one another. Each may have a specialised role to play, and there may be a ‘director’ who has “the right to direct and control the progress of the dramatic action” (Goffman, 1959, p. 97).  Members of a team are also generally aware that each individual within the team is performing while they are ‘frontstage’.

Members of a team also have access to a ‘backstage’ where they are able to relax and cease performing – to an extent. However, it should be recognised that each individual will still maintain their own personal performance, intended to be observed by other members of the team.

3. Regions and Region Behaviour

Continuing with the metaphor of the stage, Goffman (1959) considers there to be various regions, variably observable to different audiences, where performers will have more or less need to perform. He distinguishes between three different ‘regions’. These are front region , back region and outside region .

Front Region: Also referred to as ‘frontstage’. An audience is present and a performance is given. Essentially, an individual is ‘frontstage’, at least to a degree, any time they are in the presence of others.

Back Region: Also referred to as ‘backstage’. When ‘backstage’, individuals and teams can rehearse, relax and behave ‘out of character’.

[Backstage], the performer can relax; he can drop his front, forgo speaking his lines, and step out of character. (Goffman, 1959, p. 122)

An individual ‘backstage’ no longer has to be concerned with their appearance or manner, or with with manipulating the setting to accommodate or please an audience. Under normal circumstances the audience has little or no access to the backstage region.

Outside Region: A region occupied by ‘outsiders’ who are not intended to be present by a performer. These outsiders are neither performers or actors and are often considered to be ‘intruders’. Performances vary based on who is in the audience. Outsiders may cause confusion or embarrassment because they may not be the ‘intended audience’ for a specific performance. Goffman (1959) gives an example of a couple who regularly bicker unexpectedly receiving a guest who they do not wish to be aware of their marital troubles. Essentially, the current performance must be adapted to accommodate the outsider, although “rarely can this be done smoothly enough to preserve the newcomer’s illusion that the show suddenly put on is the performer’s natural show” (Goffman, 1959, p. 139), In other words, the ‘adapted’ performance may not be a convincing one.

4. Discrepant Roles

For far, we have considered most individuals to be categorised in one of three ways – a performer, an audience member, or an outsider. But Goffman (1959) notes that ‘discrepant roles’ also exist, where an individual may not appear what they seem or may not completely fit into any of these three predefined categories. Some examples of discrepant roles include:

The Informer:

… someone who pretends to the performers to be a member of their team, is allowed to come backstage and to acquire destructive information, and then openly or secretly sells out the show to the audience. The political, military, industrial, and criminal variants of this role are famous. If it appears that the individual first joined the team in a sincere way and not with the premeditated plan of disclosing its secrets, we sometimes call him a traitor, turncoat, or quitter, especially if he is the sort of person who ought to have made a decent teammate. The individual who all along has meant to inform on the team, and originally joins only for this purpose, is sometimes called a spy. It has frequently been noted, of course, that informers, whether traitors or spies, are often in an excellent position to play a double game, selling out the secrets of those who buy secrets from them. Informers can, of course, be classified in other ways: as Hans Speier suggests, some are professionally trained for their work, others are amateurs; some are of high estate and some of low; some work for money and others work from conviction. (Goffman, 1959, pp. 145-146)

A shill is someone who acts as though he were an ordinary member of the audience but is in fact in league with the performers. Typically, the shill either provides a visible model for the audience of the kind of response the performers are seeking or provides the kind of audience response that is necessary at the moment for the development of the performance.  (Goffman, 1959, p. 146)

We must not take the view that shills are found only in non-respectable performances… For example, at informal conversational gatherings, it is common for a wife to look interested when her husband tells an anecdote and to feed him appropriate leads and cues, although in fact she has heard the anecdote many times and knows that the show her husband is making of telling something for the first time is only a show. A shill, then, is someone who appears to be just another unsophisticated member of the audience and who uses his unapparent sophistication in the interests of the performing team. (Goffman, 1957, pp. 146-147)

Non-persons:

… are present during the interaction but in some respects do not take the role either of performer or of audience, nor do they (as do informers, shills, and spotters) pretend to be what they are not. (Goffman, 1959, p. 151)

Goffman suggests examples of ‘non-persons’ such as servants, children, the elderly and the sick. The term ‘non-person’ may come across as insensitive or prejudiced, but to be clear, Goffman is trying to outline how people are seen, thought about and treated within this framework. Such examples highlight members of society who are seen as neither performer, audience or outsider and do not make substantial impact on the way people behave in their presence. ‘Non-persons’ can often move between frontstage and backstage without causing the same sort of disruption that an ‘outsider’ might. Goffman’s (1963) work on Stigma adds a great deal of theory building on comparable concepts.

The Spotter: Undercover government or company ‘agents’ who act as a member or the public or team in order to check up on the conduct of employees or officials.

The Shopper:

… is the one who takes an unremarked, modest place in the audience… but when he leaves he goes to his employer, a competitor of the team whose performance he has witnessed, to report what he has seen. He is the professional shopper—the Gimbel’s man in Macy’s and the Macy’s man in Gimbel’s; he is the fashion spy and the foreigner at National Air Meets. [He] has a technical right to see the show but ought to have the decency, it is sometimes felt, to stay in his own back region, for his interest in the show is from the wrong perspective… (Goffman, 1959, pp. 148-149)

The Mediator: An individual who has access to both sides of a dispute but gives each side the impression that they are more loyal to them than to the other. Examples Goffman (1959) suggests are arbiters of labour disputes (negotiating between each side of the dispute), factory foremen (advancing the directives of upper management whilst maintaining the respect and willingness of workers) and chairmen or formal meetings (who are to moderate the meeting and ensure everyone is treated fairly). Goffman is amusingly cynical of ‘mediators’, concluding that they are essentially a ‘double-shill’:

When a go-between operates in the actual presence of the two teams of which he is a member, we obtain a wonderful display, not unlike a man desperately trying to play tennis with himself. Again we are forced to see that the individual is not the natural unit for our consideration but rather the team and its members. As an individual, the go-between’s activity is bizarre, untenable, and undignified, vacillating as it does from one set of appearances and loyalties to another. As a constituent part of two teams, the go-between’s vacillation is quite understandable. The go-between can be thought of simply as a double-shill. (Goffman, 1959, p. 149)

5. Communication out of Character

The discussion so far has outlined many of the ways in which a performer maintains their performance. There are, however, times when an actor may step ‘out of character’, revealing aspects of themselves that are not part of, and may be incompatible with, a given performance. For example, an actor who is unexpectedly startled or frightened while giving a performance may shout out “Good Lord” or “My God!” (Goffman, 1959, p. 169). Goffman outlines four forms this communication out of character may take:

• Treatment of the Absent: While backstage, performers may derogate and talk negatively about the audience, toward whom they speak about favourably whilst frontstage. Goffman gives an example of salespeople:

… customers who are treated respectfully during the performance are often ridiculed, gossiped about, caricatured, cursed, and criticized when the performers are backstage; here, too, plans may be worked out for “selling” them, or employing “angles” against them, or pacifying them. (Goffman, 1959, p. 170)

While it is asserted that derogative speech is most the common treatment of the absent, backstage performers may also talk positively about their audience in ways they would not whilst frontstage.

• Staging Talk: Backstage discussion between teams about various aspects of the performance, possible adjustments are considered, potential disruptions are explored, “wounds are licked, and morale is strengthened for the next performance” (Goffman, 1959, p. 176).
• Team Collusion: Communication between fellow performers and those backstage who are involved in maintaining the performance. One example of team collusion is instructions given through the in-ear piece of a television news anchor. However, team collusion can also be more subtle, such as through “unconsciously learned vocabulary of gestures and looks by which collusive staging cues can be conveyed” (Goffman, 1959, p. 181).
• Realigning Actions: Unofficial communication directed at the audience, often in an attempt to redefine the situation. Realigning actions may include “innuendo, mimicked accents, well-placed jokes, significant pauses, veiled hints, purposeful kidding, expressive overtones, and many other sign practices” (Goffman, 1959, p. 190). In the event that a performer is accused of unacceptable or improper communication out of character, through realigning actions they may attempt to claim that they did not ‘mean anything’ by their out of character communication and the audience is given a chance to disregard the outburst or mistake.

6. The Arts of Impression Management

It is a reality that performances have the potential to be disrupted. Audience members or outsiders may find their way backstage, for example, or communication out of character may result in a particular performance becoming irreconcilably contradictory with what the audience has witnessed.  ‘Impression management’ is a term used to describe the ways in which performers may plan and prepare ‘corrective practices’ for such disruptions (Goffman, 1959). These ‘dramaturgical disciplines’ may include techniques for covering up for teammates, suppressing emotions and spontaneous feelings, and maintaining self-control during performances.

Performers often rely on the “tactful tendency of the audience and outsiders to act in a protective way in order to help the performers save their own show (Goffman, 1959, p. 229). However, the tactfulness of the audience may not be enough to recover the situation, which may result in embarrassing and socially awkward consequences. As Goffman explains in his wonderfully Goffman way:

Whenever the audience exercises tact, the possibility will arise that the performers will learn that they are being tactfully protected. When this occurs, the further possibility arises that the audience will learn that the performers know they are being tactfully protected. And then, in turn, it becomes possible for the performers to learn that the audience knows that the performers know they are being protected. Now when such states of information exist, a moment in the performance may come when the separateness of the teams will break down and be momentarily replaced by a communion of glances through which each team openly admits to the other its state of information. At such moments, the whole dramaturgical structure of social interaction is suddenly and poignantly laid bare, and the line separating the teams momentarily disappears. Whether this close view of things brings shame or laughter, the teams are likely to draw rapidly back into their appointed character. (Goffman, 1959, 233)

Summary Conclusion

Here we will conclude this summary of Presentation of Self . It is a fairly extensive summary in comparison to many currently available and is focused principally on helping students to engage in the core ideas found throughout the book. As has become usual on this website, I have used extensive quotations with the aim of encouraging readers to explore this key text more directly. While I consider this summary to be fairly extensive, it does not nearly cover everything. My hope is that there is enough here to provide a relatively clear outline of what Goffman (1959) is trying to say. That said, it should be noted that Goffman’s theories are notoriously considered to be tricky to understand structurally. His work can be difficult to neatly condense and summarise. At the same time, something about his work changes the way we view the world. As Lemert (1997) puts it:

The experience Goffman effects is that of colonizing a new social place into which the reader enters, from which to exit never quite the same. To have once, even if only once, seen the social world from within such a place is never after to see it otherwise, ever after to read the world anew. In thus seeing differently, we are other than we were. (Lemert, 1997 – cited in Scheff, 2003, p.52)

Scheff (2003) adds:

Our vision of the world, and even of ourselves, is transformed by reading Goffman. (Scheff, 2003, p.52)

We will now move on to some critical analysis of the book.

The Presentation Of Self In Everyday Life

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Summary and Study Guide

The Presentation of Self in Everyday Life is a sociological study of the ways individuals encounter each other. Published in 1956 by Erving Goffman , it focuses on the relationship between an individual carrying out a particular role in society (what Goffman calls a “performance”) and those who are present but not participant (whom he calls “observers”) in the activity. While the text begins with a general introduction to Goffman’s methodology, with Chapter 1 solely an analysis of the individual performer, Goffman’s larger aim is to outline the various ways groups of performers (what he calls “performance teams” or “teams”) interact with themselves and with observers, with the aim of fostering a specific and clear impression on the viewers.

By focusing on the larger group dynamics within a given social setting , Goffman successfully accounts for various phenomena that are largely taken for granted or seen as unworthy of rigorous academic study: the economic, racial, and gendered relations between workers and their boss; the role played by architecture and space in the staging of a performance; the various techniques and habits cultivated by performers to avoid any disruption to the situation; and so forth. Moreover, Goffman classifies the more marginal actors and observers that one may come across in everyday social settings (or what he calls “discrepant roles”). Additionally, by focusing on the interaction within and between performance teams and their audience , Goffman provides a detailed description of the various ways any given performer is continuously shifting between different modes of communication, such as formal in the presence of an audience and informal in the presence of fellow performers.

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This discrepancy between communication styles allows Goffman to engage in an ethnography of the ways any given social interaction always contains more than what the audience simply experiences. Thus, we hear stories of kitchen staff who dry their clothes over the stoves, or stories of how workers gossip behind the back of a customer who frequents their place of business. It is only by focusing on every possible position within a social situation that one can account for all of these interactions that, from the vantage point of the audience or a customer, are kept largely out of view.

However, Goffman’s main point is how we should understand this notion of the “self.” For Goffman, we should remember that among the various social interactions we have only a daily basis, the performances we encounter are not identical to the individuals carrying out those roles. Rather, the self that is given by a performer is always the image of an individual who is better or worse than the ideal person for their role. Thus, Goffman concludes with two implications. First, we should be careful not to treat someone’s performance as a reflection of their moral character or as a summation of the whole of their being. Second, we should remind ourselves that the self is merely a product of everything that goes into sustaining and carrying out a performance. As Goffman writes, “The self is a product of all of these arrangements, and in all of its parts bears the marks of this genesis” (253).

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The Presentation of the Self in Everyday Life – A Summary

A summary of The Presentation of the Self in Everyday Life by Erving Goffman, and a brief discussion of its relevance to A level Sociology. 

Executive Summary

The best way to understand human action is by seeing people as actors on a ‘social stage’ who actively create an impression of themselves for the benefit of an audience (and, ultimately themselves).

When we act in the social world, we put on a ‘front’ in order to project a certain image of ourselves (call this part of our ‘social identity’ if you like) – we create a front by manipulating the setting in which we perform (e.g. our living room), our appearance (e.g. our clothes) and our manner (our emotional demeanour).

In the social world we are called upon to put on various fronts depending on the social stage on which we find ourselves and the teams of actors with whom we are performing – the work-place or the school are typical examples of social stages which require us to put on a front. On these social stages we take on roles, in relation to other team-members and carefully manage the impressions we give-off in order to ‘fit in’ to society and/ or achieve our own personal goals

Impression management involves projecting an ‘idealised image’ of ourselves, which involves concealing a number of aspects of a performance – such as the effort which goes into putting on a front, and typically hiding any personal profit we will gain from a performance/ interaction.

Unfortunately because audiences are constantly on the look-out for the signs we give off (so that they can know who we are) ‘performers can stop giving expressions, but they cannot stop giving them off’. This means that we must be constantly on our guard to practice ‘expressive control’ when on the social stage. There are plenty of things that can go wrong with our performance which might betray the fact that we are not really the person who our act suggests that we are – we might lose bodily control (slouch), or make mistakes with our clothing (a scruffy appearance) for example.

Acting out social roles is quite demanding and so in addition to the front-stage aspect of our lives, we also have back-stage areas where we can drop our front and be more relaxed, closer to our ‘true-selves’, and where we can prepare for our acting in the world.

We generally tend to think of performances as being of one or two types – the sincere and the contrived. Some people sincerely believe in the parts they are playing, they invest their true selves in the impression they give off, this is the typical case. However, other people act out their roles more cynically – they do not believe the parts they are playing are a reflection of their ‘true selves’ but instead only play their part in order to achieve another end.

However, most performances on the social stage fall somewhere between these two realities. What is required in social life is that the individual learn enough about role-playing to fulfil the basic social roles that are required of him during his life – most of us ‘buy into this’ and act out what is expected of us, so we invest an element of ourselves into our roles, but at the same time we don’t necessarily get into our roles in a gung-ho sort of way…. So most acting is neither fully ‘sincere’ or fully ‘contrived’ and most people oscillate between sincerity and cynicism throughout the day and throughout the role they are playing.

Some of the roles we play contradict each other – and so we need to keep audiences separate – some performances are only meant for certain audience members – For example a student might act studiously while at school but more care-free while amongst his friends outside of school.

Thankfully most audience members are tactful and voluntarily stay away from back-stage areas where we prepare for our social roles, and if we ever ‘fall out of character’ they tend to engage in ‘tactful inattention’ in order to save the situation.

The significance of Goffman’s work for A level Sociology

From a theoretical point of view Goffman criticises structuralist (Functionalist and Marxist) theories of socialisation – Marxism for example argues that school socialises children to passively accept authority and hierarchy thus preparing them for exploitation in later life. What Goffman’s theory suggests is that many children might just be acting out this acceptance of hierarchy in order to get through school with as little hassle as possible, while backstage they may think school is not particularly important, and they may not accept authority.

From a research methods point of view the significance of Goffman lies in the fact that f we really want to understand people, we would need to engage in participant-observation in order to get back-stage with them, because we only get to see peoples true feelings when they stop performing.

If a researcher merely gave people a questionnaire to fill out, or even if they did an in-depth interview with them – they could be perceived by the respondent as a member of an audience – and the results we get could just be a performance put on for the benefit of the researcher.

Ultimately from this Interactionist/ dramaturgical perspective human interaction is so intricately complex that the correct way to study human action is to look at either individuals or small groups and focus on the efforts they make to maintain their identities in public, and how these social identities differ from their more relaxed selves when they are back-stage.

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• ASIN ‏ : ‎ B09DNZT93C
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Erving Goffman was Benjamin Franklin Professor of Anthropology and Sociology at the University of Pennsylvania until his death in 1982. He is recognized as one of the world's foremost social theorists and much of his work still remains in print. Among his classic books are The Presentation of Self in Everyday Life; Interaction Ritual; Stigma; Notes on the Management of Spoiled Identity; and Frame Analysis. William B. Helmreich is a professor of sociology at the CUNY Graduate Center and City College. He has written Against All Odds, The Enduring Community, Saving Children, and The Things They Say Behind Your Back all available from Transaction.

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Ever feel like your life is a performance? Everyone does – and this 1959 book explains roles, scripts and hiding backstage

Associate Professor in Social Sciences, University of Canberra

Adjunct Senior Lecturer, Justice and Society, UniSA, University of South Australia

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Our cultural touchstones series looks at books that have made an impact.

Shakespeare’s adage — “All the world’s a stage” — suggests human beings are conditioned to perform, and to possess an acute social awareness of how they appear in front of others.

It resonates in the age of social media, where we’re all performing ourselves on our screens and watching each other’s performances play out. Increasingly, those screen performances are how we meet people, and how we form relationships: from online dating, to remote work, to staying in touch with family.

While the idea of performance as central to social life has been around for centuries, Erving Goffman was the first to attempt a comprehensive account of society and everyday life using theatre as an analogy.

His influential 1959 book The Presentation of Self in Everyday Life is something of a “bible” for scholars interested in questions of how we operate in everyday life. It became a surprise US bestseller on publication, crossing over to a general readership.

Goffman wrote about how we perform different versions of ourselves in different social environments, while keeping our “backstage” essential selves private. He called his idea dramaturgy .

Playwright Alan Bennett wrote admiringly of him, “Individuals knew they behaved in this way, but Goffman knew everybody behaved like this and so did I.”

Read more: Friday essay: shifting identities - performing sexual selves on social media

Goffman as influencer (and suspected spy)

In a poll of professional sociologists , Goffman’s book ranked in the top ten publications of the 20th century.

It influenced playwrights such as Tom Stoppard and, of course, Bennett, who was interested in depicting and analysing the role-playing of everyday life that Goffman identified.

Goffman was born in Mannville , Alberta in 1922 to Ukrainian Jewish parents who migrated to Canada. The sister of the man who would become famous for his theatre analogies was an actor, Frances Bay : late in life, she would play quirky, recognisable roles such as the “marble rye” lady on Seinfeld and a recurring part on Twin Peaks (as Mrs Tremond/Chalfant).

The path to Goffman’s book was an unusual one. It didn’t come from directly studying the theatre, or even from asking questions about theatregoers.

While completing postgraduate studies at the the University of Chicago, Goffman was given the opportunity to conduct fieldwork in the Shetland Islands, an isolated part of northern Scotland, for his PhD dissertation .

Goffman pretended to be there to study agricultural techniques . But his actual reason was to examine the everyday life of the Shetland Islanders. As he observed the everyday practices and rituals of the remote island community, he had to negotiate suspicions he may have been a spy .

In Goffman’s published book, the ethnography of the Shetland Islands takes a back seat to his dramaturgical theory.

More than a popular how-to manual

The Presentation of Self in Everyday Life quickly became a national bestseller . It was picked up by general readers “as a guide to social manners and on how to be clever and calculating in social intercourse without being obvious”.

This fascinating and complex academic work could indeed be read as a “how-to” manual on how to impress others and mitigate negative impressions. But Goffman didn’t mean “performance” literally. Reading the book as a guide to middle-class etiquette misses some of its nuances.

One is the sophisticated understanding of how reality and contrivance relate to each other. A good performance is one that appears “unselfconscious”; a “contrived” performance is one where the fact the social actor is performing a role is “painstakingly evident”.

In everyday language, we tend to describe the latter as trying too hard. But Goffman is making a more general point, about the way we all perform ourselves, all the time – whether the effort is visible or not.

If “All the world is not, of course, a stage”, then “the crucial ways in which it isn’t are not easy to specify”.

Read more: What is emotional labour - and how do we get it wrong?

Playing roles and being in character

Today, we regularly use theatrical terms like “role”, “script”, “props”, “audience” and being “in and out of character” to describe how people behave in their everyday social life. But Goffman is the one who introduced these concepts, which have become part of our shared language.

Together, they highlight how social life depends on what Goffman terms a shared definition of particular situations.

Whether we are performing our work roles, having dinner with someone for whom we have romantic affections, or dealing with strangers in a public setting, we need to produce and maintain the appropriate definition of that reality.

These activities are “performances”, according to Goffman, because they involve mutual awareness or attentiveness to the information others emit. This mutual awareness, or attention to others, means humans are constantly performing for audiences in their everyday lives.

Being in and out of character

It matters who the audience is – and what type of audience we have for our performances. When thinking about how people adapt their behaviour for others, Goffman differentiates between “front regions” and “back regions”.

Front regions are where we must present what is often referred to as the “best version of ourselves”. In an open-plan office, a worker needs to look busy if their supervisor is about. So, in the front region, they need to look engaged, industrious and generally perform the role of being a worker. In an open-plan office, a worker needs to be constantly “in character”, as Goffman puts it.

Back regions are where a social actor can “let their guard down”. In the context of a workplace, the back regions might refer to the bathroom, the lunchroom or anywhere else where the worker can relax their performance and potentially resort to “out of character” behaviour.

If the worker takes a diversionary break to gossip with a colleague when their supervisor is no longer in earshot, they could be said to be engaging in back region conduct.

Front and back regions are not defined by physical locations. A back region is any situation in which the individual can relax and drop their performance. (Of course, this means regions overlap with physical locations to some extent – people are more likely to be able to relax when they’re in more private settings.)

Thus, open-plan offices are often unpopular because workers feel they are constantly under surveillance. Conversely, the work-from-home arrangements that have become more common since the era of COVID lockdowns are popular because they allow people to relax their work personae.

Renowned writer Jenny Diski reflected in 2004:

Reading Goffman now is alarmingly claustrophobic. He presents a world where there is nowhere to run; a perpetual dinner party of status seeking, jockeying for position and saving face. Any idea of an authentic self becomes a nonsense. You may or may not believe in what you are performing; either type of performance is believed in or it is not.

Read more: From the Moscow stage to Monroe and De Niro: how the Method defined 20th-century acting

21st-century Goffman

Dramaturgy has survived the onset of our new media environment, where the presentation of the self has migrated to platforms as diverse as Facebook and TikTok . In some ways, it’s more relevant than ever.

Goffman’s approach has been applied to electronic media , radio and television studies , mobile phones – and, more recently, social media and even AI studies .

The “successful staging” (as Goffman terms it) of our social roles has only become more complex. This is perfectly illustrated by “BBC Dad” Robert Kelly, whose 2017 live television interview from his home study was interrupted when his children wandered into the room. This was before COVID lockdowns, when our home and work lives (and personae) increasingly merged.

“Everyone understands that now,” wrote Reena Gupta in 2022. “You or someone in your family or circle of friends has been BBC Dad.”

Maintaining and maximising performances still matters. And so does Goffman.

• Performance
• Shakespeare
• Erving Goffman
• Cultural touchstones

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