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ShoreTel 420 User Manual
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- Quick reference manual (4 pages)
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Table of Contents
- Troubleshooting
- Version Information
Before You Start
- Organization
- Conventions
- Related Documents
Chapter 1 Getting Started
- Shoretel IP Phone 420 User Guide
- Call Appearance Buttons
- Reducing Glare on the Phone's Screen
- Adjusting the Display Contrast
- Provisioning a Phone in a Shoretel Connect CLOUD System
- Logging in to the Voicemail System and Setting up Your Phone
- Changing Your Phone's Time Zone
- Placing Calls
- Answering Calls
- Adjusting the Ring and Listening Volume
- Muting a Call
- Guide to Status Icons
- Using the Directory
- Checking Call History
- Placing a Call on Hold or off Hold
- Diverting an Incoming Call to Voicemail or Another Number
- Transferring a Call
- Answering Additional Calls
- Parking and Unparking Calls
- Setting User Options
Chapter 2 Using Advanced Features
- Making a Conference Call
- Using the Intercom
- Changing Availability State and Forwarding
- Changing a Phone's Extension Assignment
- Picking up the Night Bell
- Changing a Hunt Group's Status
- Silently Monitoring a Call
- Silently Coaching in a Call
- Barging in on a Call
- Using Voicemail
Chapter 3 Using Voicemail
- Logging in to Voicemail from Your Phone
- Logging in to Voicemail from Another Extension
- Logging in to Voicemail from an External Phone
- Using Shortcut Keys
- Listening To, Replaying, Saving, and Deleting Messages
- Forwarding a Message
- Replying to a Message
- Listening to Saved Messages
- Sending Messages from Voicemail
- Leaving a Message and Using Message Options
- Recording Your Name
- Recording a Personal Greeting
- Setting Your Password
- Assigning Your Extension to a Phone
- Changing Your Availability State
- Enabling or Disabling Envelope Information
- Listening to Your Deleted Messages
- Removing Deleted Messages
- Enabling or Disabling Automated Call Handling in Outlook
- Enabling or Disabling a Notification Profile
- Changing the Workgroup Agent State
- Enabling or Disabling Find Me Forwarding
Chapter 4 Troubleshooting
- Problems and Solutions
- Viewing Phone Information
- Rebooting Your Phone
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Quick Links
- 1 Assigning Your Extension to Your Phone
- 2 Diverting an Incoming Call to Voicemail or Another Number
- 3 Setting User Options
- 4 Changing Availability State and Forwarding
- Download this manual
Related Manuals for ShoreTel 420
Summary of Contents for ShoreTel 420
Page 1: user guide, page 2: version information, page 3: table of contents.
- Page 4 Rebooting Your Phone ............41 ShoreTel IP Phone 420...
Page 5: Before You Start
Page 6: about this book, page 7: chapter 1 getting started, page 8: shoretel ip phone 420 user guide, page 9: overview of the shoretel ip phone 420, page 10: call appearance buttons, page 11: assigning your extension to your phone, page 12: logging in to the voicemail system and setting up your phone, page 13: operating your phone, page 14: answering calls.
- Page 15 Using a Headset to Answer a Call If you plan to use a headset to answer calls, use the ShoreTel Connect client to designate your wireless or wired regular headset as your default auto off-hook preference.
Page 16: Adjusting The Ring And Listening Volume
Page 17: muting a call, page 18: using the directory, page 19: checking call history, page 20: interacting with calls, page 21: transferring a call, page 22: answering additional calls, page 23: setting user options, page 24: chapter 2 using advanced features, page 25: making a conference call, page 26: changing availability state and forwarding, page 27: changing a phone's extension assignment, page 28: picking up the night bell, page 29: silently coaching in a call, page 30: using voicemail.
- Page 31 Listening to Your Deleted Messages ..............Removing Deleted Messages................Enabling or Disabling Automated Call Handling in Outlook........ Enabling or Disabling a Notification Profile............Changing the Workgroup Agent State ..............Enabling or Disabling Find Me Forwarding............ShoreTel 420 IP Phone User Guide...
Page 32: Logging In To Voicemail
Page 33: interacting with new messages, page 34: replying to a message, page 35: leaving a message and using message options, page 36: using mailbox options, page 37: setting your password, page 38: enabling or disabling envelope information, page 39: enabling or disabling automated call handling in outlook, page 40: enabling or disabling find me forwarding, page 41: chapter 4 troubleshooting, page 42: problems and solutions, page 43: rebooting your phone, rename the bookmark, delete bookmark, delete from my manuals, upload manual.
IMAGES
VIDEO
COMMENTS
Page 21 ShoreTel IP Phone 230/230g Logging In from an External Phone Do Not Disturb Cancel Reassign extension If you have the proper permission, you can assign your extension to any phone. The following options are available: Assign the extension Unassign the extension (The phone reverts to the extension originally assigned to it.)
BobbyDigital. Reason: Canadian -- HAHA! Oh, OK, I didnt know that the additional phone can also be an external number. Well, then, the difference would be that the additional phone would ring at the same time as the normal phone, while external assignment would only assign the normal extension to the external number.
Page 27: Changing A Phone's Extension Assignment If your phone and other phones at your site are configured for paging, you can speak a message to be heard on a connected speaker, usually overhead. To use the paging function, your ShoreTel Connect administrator must give you access. Page 28: Picking Up The Night Bell