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The next step in sustainable dining: the restaurant food waste map for the management of food waste

Ludovica principato.

1 Roma Tre University, Rome, Italy

Alessio Di Leo

2 Sapienza University of Rome, Rome, Italy

Giovanni Mattia

Carlo alberto pratesi.

In recent years, out-of-home food waste is growing exponentially and therefore represents an important focus of attention, albeit little research has been done on this instance. A few researchers have developed frameworks to better explain wasteful behaviors away from home, however a comprehensive interpretation of the phenomenon giving indications for maps/guidelines for the foodservice managers has not been carried out. In this paper, as a result of a thematic literature review, the Restaurant Food Waste Map (RFWM) was designed to describe the phases in which the food waste phenomenon occurs, and to identify mitigation activities of food waste generation processes. The proposed map is aimed to describe three phases in which the food waste phenomenon occurs: (1) kitchen food preparation, (2) food service, and (3) clients’ consumption. Moreover, the present map highlights the approaches that restaurants could take into consideration to better manage the food waste: (1) prevention, (2) reduction, and (3) reuse/redistribution of food waste. These approaches set out guidance on the preferred methods of dealing with food waste so as to minimize its impact on the environment and society. The present study provides literature knowledge about food waste management at the restaurant level, and highlights some practical implications. Further studies could explore and analyze out-of-home waste from both the client and business perspective according to the proposed RFWM, to target specific attitudes and behavioral changes, and to quantify the impacts of the suggested changes. Reducing food waste is a key sustainability challenge for the food service industry. Despite the significance of this issue, a comprehensive interpretation of the phenomenon giving indications for maps/guidelines for the foodservice managers has received limited attention in the literature. As a result of a thematic literature review, the RFWM was designed to describe the phases in which the food waste phenomenon occurs, and to identify mitigation activities of food waste generation processes with practice-driven initiatives an organized map has been developed. The proposed map is aimed to describe three phases in which the food waste phenomenon occurs: (1) kitchen food preparation, (2) food service, and (3) clients’ consumption. Moreover, the present map highlights the approaches that restaurants could take into consideration to reduce food waste: (1) prevention, (2) reduction, and (3) reuse/redistribution of food waste. The present study provides literature knowledge about food waste management at the restaurant level, and highlights some practical implications. Further studies could explore and analyze out-of-home waste from both the client and business perspective according to the proposed RFWM, to target specific attitudes and behavioral changes, and to quantify the impacts of the suggested changes. The concepts discussed here could help practitioners to become more aware of the factors that drive the adoption of food waste management practices.

Introduction

How much food is wasted in the world? Food waste has reached a frightening dimension: one-third of the food produced in the world suffers this end (FAO 2019 ). The FAO gave the first definition of food waste in 1981 as “some wholesome edible material intended for human consumption, arising at any point in the food supply chain that is instead discarded, lost, degraded or consumed by pests”. Fanfani ( 2009 ) defines "waste" as a product that has lost its commercial value and consequently tends to be considered a "commodity", but not its qualities and function as food. According to the author, it is possible to distinguish between products designed for disposal as waste (absolute waste), those that find an alternative processing route to food consumption (relative waste), and those that could be improved for the purpose for which they were originally shaped, even though they have lost their commercial value. In fact, food that the market is unable to allocate, or rather "surpluses" are defined as "surplus" and "unsold" in the transformation and distribution phases, due to situations such as irregular shapes in products, damage, expiry dates.

Food waste has considerable and varied social, environmental and economic ethics impacts (Eriksson et al. 2017 ; Principato et al. 2020 , 2021 ; Vandermeersch et al. 2014 ). The literature is increasingly focusing on the identification and estimation of the impact of innovative strategies for the valorization of food waste (Arancon et al. 2013 ; Thyberg and Tonjes 2016 ; Venkat 2011 ), as well as on the identification of practical and sustainable solutions to be applied on a small and a global scale (Papargyropoulou et al. 2014 ). However, all actors in the food chain have a role to play in preventing and reducing waste: from those who produce and process foods (farmers, food manufacturers, and processors) to those who make foods available for consumption (hospitality sector, retailers), and ultimately consumers themselves. Recent studies of the European Community, conducted between 2014 and 2016, have shown that the main source of food waste in restaurants are the leftovers of customers: what makes the difference is what remains on the plate, which is not eaten at the table or taken home, and that restaurateurs are forced to throw away (Stenmarck et al. 2016 ). Reducing food waste has enormous potential to decrease the resources we use to produce the food we eat, and has a triple win: (1) it saves food for human consumption; (2) helps farmers, companies, and consumers to save money; and (3) lowers the environmental impact of food production and consumption.

This paper is focused on activities that occur out-of-home, and specifically within the foodservice industry. It includes full-service providers (e.g. restaurants), cafés/bars, take-away and delivery, fast food, self-service cafeterias (located in corporate or school environments), to kiosks and catering services (Euromonitor 2016 ) and food waste management practices have not only environmental and social sustainability, but also economic implications. A recent report found that for every $1 restaurant invested in programs to reduce kitchen food waste, on average restaurants saved $7 in operating costs (Champions 123 2019 ).

Because of the considerable importance of this issue, several studies have begun to examine the food waste phenomenon during the out-of-home phase by providing a conceptual framework for determining the actors and behaviors (Evans 2014 ; Filimonau and Delysia 2019 ; Papargyropoulou et al. 2014 ; Principato 2018 ; Quested et al. 2013 ). In particular, Principato ( 2018 ) in her conceptual framework of away-from-home waste provided a first attempt of the responsible actors and the correct behaviors that significantly tackle food waste during the out-of-home phase. However, this framework lacks a specific focus on food wasted during the service phase, and, most importantly, it does not highlight management strategies to reduce the phenomenon strategically and consistently.

Indeed, while there is good evidence about food waste quantification in food service (for example Betz et al. 2015 ; Papargyropoulou et al. 2016 ; Pirani and Arafat 2016 ), up to now the literature provides few studies on how foodservice professionals approach food waste management practices along with the entire foodservice, and map in an organized way which are the best practices to prevent, reduce and redistribute it under the EPA Food Recovery Hierarchy (FRH) (Heikkilä et al. 2016 ; Cicatiello et al. 2016 ). As shown in Fig.  1 , FRH prioritizes food waste reduction strategies compared to redistribution or disposal (EPA 2019 ). Despite Food Waste Hierarchy sets out guidance on the preferred methods of dealing with food waste (e.g. Mourad 2016 ; Papargyropoulou et al. 2014 ), the activities and priorities of frontline workers and department managers are unknown. However, this framework constitutes a basis for defining the principal mitigation actions to be applied in food waste management.

An external file that holds a picture, illustration, etc.
Object name is 43039_2021_32_Fig1_HTML.jpg

Food recovery hierarchy model.

Source : EPA (2019)

In this paper we analyze and investigate the factors that support or impede wasteful performance, thus suggesting a map to better explaining restaurant food waste management for the food service industry, and at the same time provide strategies to prevent, reduce, and redistribute food waste.

The main research question that this study seeks to answer is:

Which are the approaches that restaurants should take into consideration to reduce food waste along with different phases of food waste generation?

To ensure that all food waste activities in restaurants could be properly outlined according to the most relevant thematic literature on this instance, we organized a map for the foodservice managers called “Restaurant Food Waste Map” (RFWM), streamlining various areas of the literature on food waste phenomena, and highlighting the main causes of restaurant food waste and the related actors. The theoretical context applied to describe food waste at the restaurant level was build based on the knowledge made by the most relevant studies on kitchen food waste, service food waste, and client food waste (Risku-Norja et al. 2010 ; Papargyropoulou et al. 2014 ; Marthinsen et al. 2012 ; Heikkila et al. 2016 ; Sustainable Restaurant Association 2010 ).

Firstly, we evaluated the key actors accountable for food waste (restaurant managers/chefs, staff, and restaurant clients); we then analyzed the activities and behaviors that can significantly reduce food waste at both restaurant and consumers level, how to reduce or recycle waste following specific procedures, and proposed a conceptual framework to enhance the relationships that emerged between the variables that lead to the creation of food waste and mitigation activities for each phase outlined. In the final section, we highlight the theoretical and managerial contributions of the study and get recommendations for future research paths. The support to the literature of this research is twofold: (1) it helps to better understand why and when food is wasted at the restaurant level; (2) it presents a theoretical framework that explains the restaurant food waste phenomenon focusing on a business perspective.

The restaurant food waste map (FRWP)

The following table (Table ​ (Table1) 1 ) introduces the RFWM map, that is aimed to describe three phases in which the food waste phenomenon occurs: (1) kitchen food preparation, (2) food service and staff activities, and (3) consumption by clients (Risku-Norja et al. 2010 ; Papargyropoulou et al. 2016 ; Betz et al. 2015 ; Marthinsen et al. 2012 ; Pirani and Arafat 2016 ; Heikkila et al. 2016 ; Sustainable Restaurant Association 2010 ).

The restaurant food waste map.

Source : Authors’ elaboration

The following paragraphs organize and describe in detail the major activities organized within the RFWM.

Kitchen food waste (KFW)

Description.

KFW occurs during the preparation phase for reasons associated with “overproduction, peeling, cutting, expiration, spoilage, overcooking, etc.” (Papargyropoulou et al. 2016 , p. 4). Thus, the responsibilities linked to the phenomenon lays to the restaurant or catering manager or the chef for KFW. Moreover, our map not only considers the food waste reduction behaviors, which characterize the tip of the waste hierarchy (EPA 2013 ) but once the phenomenon happens, we should also consider which would be the best behaviors to reprocess it.

According to Martin-Rios and Demen-Meier ( 2018 ), food waste is mainly produced in kitchens and back-offices (trimmings and peelings, bones, packaging) or front-office operations. At that stage, the most important role in the generation and exploitation of wasted food is in the charge of chefs and restaurant managers for activities performed before the service phase and in the ingredient procurement phase, as well as in the proper storage of ingredients (WRAP 2015 ).

Pre-consumer waste offers opportunities for waste reduction and cost savings (LeanPath 2008 ; Martinez-Sanchez et al. 2016 ). This seems almost paradoxical since, in this era of globalization, restaurants are struggling to cut their costs. Restaurants can do a lot to minimize the potential cost increases by incorporating simple recycling and waste reduction programs and procedures or considering a better purchase, prepare and present foods considering seasonal use of foodstuffs (Gössling et al. 2011 ). Measurement is critical to food waste prevention, as it ensures a clear evidence base on which to build effective strategies (Collison and Colwill 1985 ). Tracking the choice of unpopular dishes might help chefs to consider adjusting the recipe or removing it from the menu (Martin-Rios and Demen-Meier 2018 ). In addition, the presence within the menu of a high number of dishes can lead to confusion in customers' choice of what to choose.

Management strategies

Chefs could create new alternative recipes from the leftover ingredients of offered dishes that remain in the preparation phase, respecting the hygiene standards. For example, soups, broths, gravies, and sauces can be made from leftovers, or ruined fruits and vegetables can be juiced for drinks and sauces. In addition, they may focus on pre-service preparation based on dish popularity, to minimize the use of products that may not be required during the service phase.

Restaurant managers are required to coordinate actions across all staff in the procurement of the products, considering also environmental criteria. it is also important to provide careful storage (e.g. correct adjustment of refrigeration temperature) for product shelf life conservation, and working off of accurate inventory management (Sustainable Restaurant Association 2010 ), ordering based on historical sales trends and waste records (WRAP 2015 ), and based on the seasonality of ingredient availability (Kreeger et al. 2018 ).

Food management improvements could focus on reducing waste by either introducing process and operational improvements, or introducing new technology, that requires a low or high degree of new knowledge (Ruiz-Molina et al. 2014 ). For example, the application of the Internet of Things technology for improving food waste management (in collection and transportation of food), requires sophisticated management systems and involves high-level technical skills.

Once food waste has been generated, for restaurants it can be necessary to understand how to reuse products holistically, usually with the support of third parties (Mourad 2016 ). For example, Biova Bread Beer is an Italian startup that works by stimulating the production of goods with zero environmental impact and educating consumers on their use. Biova defines itself as a movement, in which anyone can participate in multiple forms. Excess bread is recovered from or to bakeries; it is taken to the nearest brewery among those that join the movement; and it is returned, in the form of beer. Biova has adopted a logic of co-branding of the product that leads to a win–win relationship with its suppliers which become partners for distribution. In 2020, thanks to the project, a ton of bread were recovered, and for every 150 kilos, 2500 L of Bread Beer are created, 1365 kilos of CO 2 are saved ( www.biovaproject.com ).

Service food waste (SFW)

Service food waste is defined as food discarded by staff within the control of the foodservice operator. It could also consist of waste related to the front of the counter, such as salad bars, steam wells, or miss-ordered products (i.e. waiter/waitress mistakenly noted).

Large producers of waste during the service phase are the buffets, which usually involve the preparation of a large amount of food compared to what is needed, as it is not always possible to reuse or donate most of the products that are put on the tables due to health and hygiene restrictions (Eriksson et al. 2017 ). Catering services generate a considerable daily cost that can lead to a loss of economic profitability as well as sustainable impact. One of the most important costs concerns food leftovers that are directly thrown away without considering the expense incurred for the purchase of raw materials and the realization of the finished product (Chou et al. 2012 ; Curtis et al. 2016 ).

At this stage, chefs, restaurant managers, waiters, and all staff need to be more aware of how they can change their habits to achieve waste reduction targets. This also includes encouraging clients to take part in the initiative by ordering dishes smartly and conscientiously and making clients aware of the amount of food thrown away from the meals served.

Key aspects that emerged from previous studies in working on food waste management during dining is the preparation of the staff through sustainability programmes. For example, the lack of staff training could cause the preparation of large meals, or limited awareness about food waste procedures. However, for a sustainability programme to thrive, top managers should reward individuals who demonstrate their level of commitment to the company’s policies (Demen Meier et al. 2015 ).

Sustainability education and training for staff could be used as a mechanism to achieve a comprehensive use of environmental resources. Better training of staff will then become an added value in educating clients to order carefully to avoid leftovers and offering different portion sizes or a doggy bag to clients to take leftovers home (Sustainable Restaurant Association 2010 ; WRAP 2015 ), also indicating the most accurate information about the calories for each meal and the portions, in order to be able to prevent possible waste during the consumption phase.

When restaurants have excess food, due to the mistake in forecasting or in the impossibility to predict the number of guests, this can be discounted and sold through the dedicated food rescue apps, such as the Too Good to Go, or via the digital food distribution platforms, such as Deliveroo and/or UberEats (de Almeida Oroski 2020 ). In particular, To Good To Go is a service aimed at supporting consumers to buy unsold (but still good) food products from coffee bars, restaurants and supermarkets that would otherwise be forced to throw away at the end of the day. For vendors and customers, membership is free and with no obligations, except for a percentage that the app retains from individual transactions ( https://toogoodtogo.com ).

Similarly, Bring the Food is a startup that allows facilitating the meeting between small food companies that have surpluses to dispose of and entities or organizations that can use them for voluntary organizations such as soup kitchens. Within this platform companies (e.g. supermarket or fruit and vegetable store) publish their food surplus, making it visible to charitable structures. The constraint for the user is to book at least one day in advance for their order, ensuring that the restaurant can better manage the supply of raw materials and limit surpluses, with economic advantage for its business (and for all the actors in the chain, starting with the producer) and to avoid food waste. In 2020, the service allowed the recovery and distribution of more than 3 million servings of food to people in need ( https://bringfood.org/ ).

All these food waste management activities can be supported by consumer awareness campaigns carried out directly by foodservice operators, allowing consumer preferences in the long-term (Filimonau et al. 2020 ). It is also recommended that those in charge of a catering service properly manage the menu of the dishes they will offer. Basing the dishes on the menu on foods that are seasonal and therefore cheaper, is a good option to save money in purchasing raw materials. In addition, keeping the list of dishes served in the same period allows to have a rough idea on what should be the expense forecast.

Clients consumption food waste (CFW)

Client Food Waste (CFW) is the food scraps left on client’s plates or more precisely “food wasted by customers after being served” (Papargyropoulou et al. 2016 , p. 4). One of the main reasons for client leftovers is the large portions served in restaurants (Pinto et al. 2018 ; Sustainable Restaurant Association 2010 ; WRAP 2015 ).

In this phase, chefs need to serve reasonably sized portions that fit the client’s needs. This fact is confirmed by a recent study conducted on CFW in the UK, in which 40% of the clients interviewed stated that the customization of portion sizes, a larger variety of available portion sizes and prices could enable restaurants to reduce food waste and offer clients the possibility of eating smaller portions for a minor cost (WRAP 2015 ).

At the same time, staff and restaurant managers must be able to suggest the best types of dishes according to the customer’s needs, giving as much information as possible about the composition of the dishes and the combinations to suggest (Vercammen et al. 2020 ).

According to some studies (Jun and Min 2000 ; Gaiani et al. 2018 ), a reason that leads people to leave leftovers is the presence of additional food, such as bread, crackers, and breadsticks, which are consumed while waiting for the main dishes. Another factor that leads to the creation of food leftovers, is the lack of description of the information on the calories and quantities shown in the menus, as well as the ingredients contained in the plates (Krieger et al. 2013 ; Block et al. 2013 ).

Client food waste can be reduced through better portioning standards and awareness programs, such as leftover catering would be considered as the post-consumer waste if it has not been received by an individual customer during the service (Eriksson et al. 2017 ). Alternatively, restaurants can offer various portion sizes in order to choose the desired size (Betz et al. 2015 ). Moreover, in some cases restaurants can encourage the consumer to avoid leftovers charging clients by the weight of the food they order, rather than per portion (Kallbekken and Saelen 2013 ).

Furthermore, an increase in the adoption of doggy bags could help to reduce this type of food waste (Sustainable Restaurant Association 2010 ; WRAP 2015 ). The contemporary doggy bag contains portions of lunch or dinner not consumed, which the customer can comfortably recycle at home. In this way, a restaurant can avoid throwing away huge quantities of cooked food and at the same time, the customer can have a ready-made meal. For both parties, this is a considerable saving and avoids waste. In some European countries and in the USA, doggy bags are widely accepted at all social levels, while in southern European countries are not common practices yet. For example, a recent research in Italy showed that about 90% of Italians indicate that restaurants waste a large amount of food, 41% are embarrassed to ask for a doggy bag (Last Minute Market, SWG 2016 ). Other studies revealed that only 36% of Italians have taken leftovers home from restaurants at least once, while 22% think that asking for a doggy bag is a sign of bad manners (Coldiretti 2017 ; similar results were found by Sirieix et al. 2017 ). Using these solutions sustainable restaurants can influence diner behavior as a second-order construct of participation in waste reduction practices, and as a result enhance customer loyalty (Kim and Hall 2020 ).

By carrying out a thematic literature review on food waste at the restaurant level and thus proposing a map called the Restaurant Food Waste Map (RFWM), we gained valuable literature knowledge and insights on a specific stream of research—which has been little considered until now- that is, out-of-home food waste.

RFWM was designed to describe the phases in which the food waste phenomenon occurs, and to identify main activities of food waste generation processes.

The factors that restaurants should take into consideration in the service phase are: (1) the change of menu planning, hold regular training session and the correct indication of the doses and quantities of the ingredients in the dishes; (2) the creation of manuals with well-defined waste management procedures; (3) the offer of doggy bags to clients. These considerations are in line with the results of other studies, according to which technological solutions include the introduction or change of technologies and/or things that look for change the behaviors around food waste (Devaney and Davis 2017 ; Ganglbauer et al. 2013 ; Lazell 2016 ; Lim et al. 2017 ; Wansink and van Ittersum. 2013 ; Williamson et al. 2016 ; Young et al. 2017 ). These involved changes to plate or portion sizes (Williamson et al. 2016 ). The major signalized waste reduction (57%) was due to changing to smaller plate sizes (Wansink and van Ittersum 2013 ); other studies have reported that, a reduction in plate size, cause a 19% reduction in food waste (Kallbekken and Sælen 2013 ). The abundance of portions and the combinations of ingredients that consumers dislike is the most important fraction of the losses in the catering sector (Demen Meier et al. 2015 ).

Client food surplus can be reduced through: (1) check of the information on the calories and quantities shown in the menus when choosing meals; (2) avoid leftovers by ordering smaller portion sizes; (3) Doggy bag adoption. These approaches are consistent with Reynolds et al. ( 2019 ), according to which a solution to prevent and reduce clients food waste could be encourage them to order portions that are in line with how hungry they are (Jagau et al. 2017 ), or to take smaller portions at a buffet and return to take them if you want more (Kallbekken and Sælen 2013 ). This type of measure, as relatively simple and cheap, could be combined with other measures, such as establishing a lower price for a smaller portion (Reynolds et al. 2019 ). Concerning the approaches to food waste management, doggy bags are a concrete solution to reduce out-of-home waste. In fact, it has been observed that the people who are more likely to waste more food out-of- home than at home are those who are unaware of the doggy bags used (Principato et al. 2017 ).

However, sustainability commitment requires a medium-long time to be implemented and to be seen as holistic: restaurants have to pay attention to every point of the culinary chain, from direct farmer relationships to reusing all their organic waste and recycling any non-biodegradable waste that is generated. Covid-19 has thrown long-term plans. The pandemic has had a disproportionate impact on food supplies and food waste (Principato et al. 2020 ), and in particular in the restaurant industry, due to shutdowns in most of the sector. The expectations generated during the lockdown period regarding the importance of a different model of development based on the principles of social and environmental sustainability that could mature at all levels and seem to be wavering.

Moreover, some individuals’ concerns like the food safety and contamination issues surrounding Covid-19 have already compelled many food businesses to revert to single-use plastic packaging. Nevertheless, we believe that zero-waste restaurants may be well-positioned to remain viable. Their sheer cost-effectiveness, along with carefully nurtured supply chains and a committed culture may actually make them more robust in the face of financial stress.

After clarifying the approaches of the food waste phenomenon, our paper proposes valuable suggestions that can significantly reduce food waste at the restaurant level, such as re-use edible food for making other recipes, offering different portion sizes, and creating manuals with well-defined waste management procedures. According to their specific roles, consumers, companies, and institutions should take synergic action. Because restaurants can reduce food waste along their entire supply chain, from supplier to consumer, there is an enormous opportunity. Restaurant food waste can be roughly divided into two major groups: the one that left before consuming food (prevention and reduction) and the one that left after consumers finish dining (reuse) (Cicatiello et al. 2019 ). For example, a food waste preventive assessment could help restaurants to collect information on how much garbage or leftover food they create and what is the quantity of waste, also in Ho.re.ca. (Arvanitoyannis 2010 ; Secondi et al. 2019a ; Vizzoto et al. 2020 ), that can be reduced through the practice of waste management, recycling, reuse, and redistribution.

If the restaurant is not able to predict demand forecasting in the best possible way, an over-production of meals is generated, which leads to the majority of food waste (Filimonau et al. 2020 ). Managers could provide training courses to kitchen staff to make better use of raw materials, and to support the creation of menus with excess food ingredients. Also, chefs could prepare portions that fit customer expectations (Betz et al. 2015 ) and that better reflect the ways to avoid waste due to aesthetics reasons (Charlebois et al. 2016 ).

In the Kitchen Food Waste phase, the factors that restaurants should consider in order to avoid food surplus are: (1) the comparison between food purchase and quantity of garbage and the consideration of the seasonality of food production in relation to the availability of it; (2) the excessive size of the portions of food served and the focus of training staff; (3) the scarce diffusion of the practices that allowed customers to bring home the leftovers or the support on donation activities for surplus food.

To avoid food waste due to expired or spoiled food, restaurants could improve the monitoring of food inventory and stock: the practices of FIFO (First In First Out) and FEFO (First Expired First Out) are suggested practices in controlling the inventory in restaurants since the stock is rotated frequently, and close-to-date stock can be used first before they expire (Ahrens and Chapman 2002a , b ). Furthermore, knowing the inventory on a daily basis allows chefs to place suitable menus and have better control of possible spoilage. Finally, restaurants could leverage relationships with food banks to donate leftover food. Food banks are organizations that collect and save the food in warehouses in order to distribute to hungry families and individuals (Schneider 2013 ). Digital tools could support these issues. According to the recent literature, food sharing models and digital solutions, such as web platforms and food sharing apps, seem to be promising tools for diminishing the food waste phenomenon, and especially food waste produced when eating out, with the main aim of redistributing surplus food with different methods and formulas (see Michelini et al. 2018 ; Harvey et al. 2020 ; Secondi et al. 2019a ). Recently numerous applications and online platforms have simplified the food donation procedure, helping to improve donation activities (Schneider 2013 ). Moreover, digitalization and sharing economy makes it possible to find interesting solutions that allow food waste to be prevented and minimized from both business and client perspective (Michelini et al. 2018 ).

Furthermore, for restaurants it is helpful to have a point person accountable for food waste reduction who can oversee all aspects of waste reduction—prevention, reduction, and recycling—and take responsibility for engaging internal staff, consumers, and external stakeholders. The engagement of consumers is also fundamental. This paper suggests some practical approaches to active customer engagement in the mitigation of restaurant food waste, such as checking the information on the quantities shown in the menus, ordering smaller portion sizes, and adopting doggy bags.

Activities such as giving better information (Manomaivibool et al. 2016 ) or modification of the type and size of the plate (Lazell 2016 ; Wansink and van Ittersum 2013 ; Williamson et al. 2016 ), portion size, or the structure of the menu (Cohen et al. 2014 ; Martins et al. 2016 ; Schwartz et al. 2015 ), all could contribute to reducing service food waste. A similar solution is described by Secondi et al. ( 2019a ), according to which to reduce leftovers on the plate, restaurateurs could offer a choice of small, medium, and large portions for the same dish at different prices, while the use of food apps, in order to recover any food surpluses, would allow to "re-circulate" still good and uneaten food and, at the same time, could provide an additional profit to the restaurateurs. (Secondi et al. 2019a ).

Correct information on how to collect and redistribute surplus food can help strengthen the virtuous mechanism activated by those (hotels, catering companies, and event organization agencies) that already choose to allocate the food that remains after a buffet, or lunch to those who cannot afford to buy it. Another very important aspect to be considered in the development of a culture oriented towards the circular economy through training interventions to encourage the development and acquisition of dedicated skills; as well as working on tax relief on circular economy interventions, such as the reduction of VAT on eco-design products, or a tax deduction to be modulated according to the interventions made and the number of companies involved in the food waste recovery (Närvänen et al. 2020 ).

In line with this, recently, the EU promoted an alternative economic growth based on a cyclical flow process that ensures a more sustainable development, the Circular Economy (CE) model (MacArthur 2015 ; CIRAIG 2015 ; Ruggieri et al. 2016 ). According to this model, food waste can be recycled, reused, and redistributed using a closed-loop perspective, instead of the old linear input–output process and could have a second life by using them as secondary raw materials and energy (Secondi et al. 2019b ). Moreover, because some type of food waste is unavoidable, waste management should not only put attention to waste prevention but also considering actions to reuse and/or recycle it to make renewable energy (Valenti et al. 2017 ).

In fact, recovering and redistributing surplus food for social purposes promotes the transition to a circular economy because it makes collaboration between different actors in the food supply chain more efficient. Innovative business models that apply this strategy to prevent food waste include the recovery and redistribution of surplus food for social purposes (Franceschelli et al. 2018 ). To date, the best possible destination of food surpluses, which ensures the highest use-value of food resources suitable for consumption, is their redistribution for human consumption. The donation of food not only helps to reduce food poverty but can also become an effective lever to reduce food surpluses that are used for industrial uses or destined for landfill treatment as waste. However, although redistribution of surplus food is a growing phenomenon, and there is a willingness on the part of food producers and retailers to donate surplus food to food banks and charities, redistributed products still represent a modest share of the total edible surplus food available (Tarasuk and Eakin 2005 ).

The purpose of this set of measures could lead to the development of so-called zero-waste restaurants. A zero-waste restaurant is a restaurant that does not produce any trash or food waste and applies procedures in order to minimize its carbon footprint on the world and embrace a completely eco-friendly ethos (Principato 2018 ; Hottle et al. 2015 ; Hyde et al. 2001 ). The zero-waste model is a growing trend, but in Italy, it is struggling to establish. In this country, in fact, a traditionalist vision of the restaurant still prevails, based on scarce managerial and organizational knowledge, which resists changes and has and has limited understanding of digital (FIPE 2019 ). The Italian State has tried to take a further step forward for a zero-waste policy with the Gadda Law (166/2016), which, instead of being based on the principle of obligation, provides for bureaucratic simplifications, tax relief, and bonuses to better manage food surpluses. Really putting into practice zero waste work, in a system that encourages and enhances good practices and collaboration between stakeholders.

The Gadda Law, having clarified, harmonized, and simplified the regulatory framework of this issue, provides greater incentive for companies, supermarkets, commercial businesses, and restaurateurs to donate excess food, allowing all non-profit organizations to recover even more food. The law has also widened the range of subjects with a social purpose who can benefit from food to support people in need. Another positive impact of the Gadda law is that makes all stakeholders responsible, involving them in a virtuous process that is good first of all for the companies themselves, avoiding the use of sanctions. The law also introduces the possibility for municipalities to reduce the waste tax for companies that document donation; and has removed the obstacles companies and voluntary associations encountered in the recovery of surplus food, often caused by ignorance or incorrect communication.

Concluding remarks

This paper proposes a map for investigating food waste in the foodservice sector. The distinction in our RFWM map between food waste generated in kitchens (KFW), during service (SFW), and in clients ‘consumption (CFW) enabled us to highlight the factors and characteristics associated with food waste in the restaurant sector. From this standpoint, the exploratory nature of the study may allow us to effectively frame the research question and suggest researchers on conducting further studies on this topic, as well as restaurant managers and policymakers. Furthermore, we emphasize the importance of identifying the stages of food waste production in order to recognize specific factors related to each stage. In particular, an empirical study could be conducted in future research in order to measure how much the implementation of prevention, reduction and reuse practices identified along the stages within the map can support the sustainability commitment of restaurants over time.

With little adjustments, this model could easily fit with other home services settings, like catering service, and hospital/worksite/school canteens. In particular, the service food waste phase is the one that could potentially overlap with kitchen food waste, depending on the type of catering offered in the restaurant/food service. For instance, if the catering is mainly conceived as a counter service, the service phase could easily be removed from the map and be absorbed by the kitchen food waste phase. Similarly, some mitigation strategies can be taken at different levels. Indeed, “change menu in order to minimize the number of leftovers” could be either taken at the kitchen or service level.

The paper has some limitations, especially concerning the scope of analysis of the proposed map. A comprehensive view of the overall restaurant sector is difficult to obtain because it consists of numerous sub-sectors with specific operational and organizational issues that can affect food waste (Christ and Burritt 2017 ). Furthermore, it is nevertheless important to say that the different influences and incorrect behavior described in the model could not be seen as exhaustive. Yet, researchers are encouraged to fill the map with other factors and influences that impact wasteful behavior. This is due to the fact that some activities on the practical side are difficult to carry out for various reasons, above all the infrastructural limits of restaurants, as well as a lack of basic concern for sustainability throughout the entire sector.

Contributor Information

Ludovica Principato, Email: [email protected] .

Alessio Di Leo, Email: [email protected] .

Giovanni Mattia, Email: [email protected] .

Carlo Alberto Pratesi, Email: [email protected] .

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University of Northern Iowa

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Food waste case studies.

To understand how food waste was being handled in Iowa, the Iowa Waste Reduction Center met with many businesses and organizations throughout Iowa. These entities are focusing on food waste through many methods - including reduction programs and repurposing. Repurposing through creating compost, biodigestion, and even getting food that is still edible to the hungry. Covering many recovery options, these case studies can serve as a great basis of what can work and how to achieve results.

You can also view videos of some of the case studies listed below > Food Waste Case Studies Playlist .

Bloomfield, IA

The City of Bloomfield, Iowa is just one of four communities selected to participate in the Food Waste Reduction Assistance project for Iowa Rural Communities.

Bluebird Diner, Iowa City, IA

Jon Wilson and Thomas Connolly opened Bluebird Diner in the Northside Marketplace district of Iowa City in October 2008. Bluebird boasts delicious homemade food with a bright and cheery modern style atmosphere. It provides customers with a unique experience in the restaurant’s conscientious decision to implement food waste diversion and responsible dining. Whenever possible, food waste from Bluebird enters a compost pile, not a landfill.

Central Community School District, Elkader, IA

One of the Central Community School's activities is the Central Green Team, a group of students working to make a difference in the environment we live in. In the spring of 2015, the club started a compost pile under the direction of science teacher, Ann Gritzner. Students collected both kitchen scraps, napkins, and food waste coming from student's trays and began a small composting operation behind the school.

Chariton, IA

The City of Chariton, Iowa is just one of four communities selected to participate in the Food Waste Reduction Assistance project for Iowa Rural Communities.

Food Bank of Siouxland Inc., Sioux City, IA

Situated on the western edge of Iowa, the Food Bank of Siouxland is able to serve 11 counties in two states – Iowa and Nebraska. More than 100 agencies, such as food pantries, soup kitchens, emergency relief centers, shelters, and daycares, get their food from the food bank. This organization definitely plays a role in reducing the amount of food making it to Iowa landfills.

Greene County Medical Center, Jefferson, IA

The cafeteria at the Greene County Medical Center is open seven days a week and serves 350-400 meals per day to patients, the community and employees, as well as 1-12 meals per day to the local jail.

Grinnell College, Grinnell, IA

In Iowa, Grinnell College was in the planning stage to build a brand new facility to serve as a central gathering place, campus offices, and dining halls and kitchens. To accommodate the college’s sustainable ideology, Grinnell was able to plan their dining facilities and kitchens to include food waste reduction and diversion operations.

Holmes Junior High, Cedar Falls, IA

The IWRC visits Holmes Junior High to observe their new food waste and composting systems.

The Hotel at Kirkwood Center, Cedar Rapids, IA

The Hotel at Kirkwood Center in Cedar Rapids, Iowa offers everything a traveler desires.  From its stylish, Euro-chic features to an extensive, completely original collection of local art – every detail, floor to ceiling, was hand-chosen to create an amazing atmosphere for guests to enjoy.  But what guests may not realize is that this upscale hotel is composting its food waste and keeping it out of the landfill.

Iowa City Landfill & Recycling Center, Iowa City, IA

In 1989, yard waste was banned from Iowa landfills via the Iowa Waste Reduction and Recycling Act. This required landfills to find an alternative way to handle yard waste and consequently most Iowa landfills have since had a commercial-scale yard waste composting facility, including Iowa City.

The City of Lamoni, Iowa is just one of four communities selected to participate in the Food Waste Reduction Assistance project for Iowa Rural Communities.

Melcher-Dallas Elementary School

The IWRC visits Melcher-Dallas Elementary School as part of it's K-12 outreach program to prevent and reduce food waste currently headed to the landfill.

Moulton-Udell Community School District

The IWRC visits the Moulton-Udell Community School District as part of it's K-12 outreach program to prevent and reduce food waste currently headed to the landfill.

Postville, IA

The City of Postville, Iowa is just one of four communities selected to participate in the Food Waste Reduction Assistance project for Iowa Rural Communities.

Poweshiek County Jail, Montezuma, IA

Correctional facilities across the country are taking the initiative to reduce the amount of food wasted on a daily basis. It's not only better for the environment, but it results in lowering disposal costs.

Regina Catholic Education Center, Iowa City, IA

Beginning in 2011, Regina Catholic Education Center in Iowa City began recycling and composting programs in their school. With big help from students and staff, the program has been a success. As reported in the Catholic Messenger, parent Missy Aitchison states, “Regina has been sending about 97 gallons of organic waste per day to the recycling center for composting”.

South Central Calhoun Community School District

The IWRC visits the South Central Calhoun Community School District as part of it's K-12 outreach program to prevent and reduce food waste currently headed to the landfill.

UnityPoint Health, Des Moines, IA

Beginning in 2008, Iowa Health Systems spent a year tracking kitchen food waste at three hospitals in an effort to reduce the amount going to landfills.  The staff was trained to weigh and record information pertaining to discarded food such as the type of food and the reason for disposal.  Food waste was discarded in clear buckets and bags to allow for a visual inspection of the amount and types of food waste entering Iowa landfills. 

case study on food waste management

(Continued)

Legend:--very weak; — weak; + strong; + + very strong are emerging in Phnom Penh. For instance, many restaurants have started to charge penalties for excessive leftovers in response to wasteful consumption in buffet restaurants that are recently gaining popularity (Shafik, 2015).

Two issues prevail in relation to waste management in Cambodia: the decentralization of waste management responsibilities from provincial to municipal level can be an issue, depending on what resources are available at the municipal level. Similar to many other developing countries, including Indonesia, the amount of food waste is estimated from the total amount of solid waste. Efforts are needed to collect the necessary data on food waste and make the data accessible for decision making. In terms of opportunities for intervention, the high organic content (51.9% in 2014 [Denney, 2016)) suggests a large potential for introducing various recycling methodologies, thereby reducing organic waste entering the city’s final disposal sites. There are numerous opportunities for upper-stream interventions, including efforts to reduce food loss through improving post-harvest infrastructure, as well as food waste reduction campaigns by both private and civil sectors. For instance, Seng et al. (2012) reports high willingness for source segregation and low penetration of knowledge on small-scale organic waste recycling among waste generators in Phnom Penh, suggesting an untapped potential for reduction.

India (Bengaluru)

In 2013, a study on harvest and post-harvest loss in India (except at the consumer level) estimated that the annual value of this loss for 45 crops was in the order of USD 12.60 billion' (Jha et al., 2015). This loss was primarily due to the lack of infrastructure for short-term storage (especially at the farm level) and the lack of processing facilities in the production catchment. To address these issues the government continues to increase storage capacity and promote new food processing technologies (GOI, 2018). At the consumer level, citizen initiatives such as The Robin Hood Army (currently active in 13 cities in India) (Vijaykumar, 2015), and the Bangalore Food Bank supported by Griffith Foods (Sinha, 2018) channel surplus food from processing industries and hotels to the homeless and hungry in urban areas.

Although Bengaluru city does not have any food waste policies per se, it has seen significant citizen action to address the problem of post-consumer food waste. In India, around 60 to 75% of MSW consists of wet-waste (food and garden waste) (Ranrachandra, 2011). In response to seven public interest litigations, in 2013, the Karnataka Municipal Corporations Act of 1976 was amended to mandate the segregation of MSW at source into dry, wet and sanitary waste (GOK, 2013). This was followed by rules brought out by the city corporation Bruhat Bengaluru Mahanagar Palike (BBMP) to mandate bulk generators (any organization generating more than 10 kg of total waste per day and housing complexes with more than 50 units) to either treat segregated wet-waste onsite using composting or anaerobic digestion, or to procure the services of authorized private vendors to process segregated waste fractions (BBMP, 2013). These rules were influential in framing the 2016 national-level Solid Waste Management Rules to mandate segregation of waste at source and that bulk generators treat wet-waste onsite or use the services of authorized private vendors across the country.

In Bengaluru city, several actors are responsible for the management of food waste generated at the level of markets, households, restaurants and commercial establishments (Ziherl & Steffen, 2015a, 2015c). At the public sector level, there are elected representatives of the BBMP with its elected head and administrative staff. There are also the waste contractors who employ waste-workers or pourakarmikas who sweep streets and collect waste from houses, and authorized private vendors who manage segregated waste from bulk generators. From the community side, there are NGOs and social ventures, citizen groups and resident welfare associations (Ziherl & Steffen, 2015a, 2015c).

The BBMP has not been effective in ensuring the full implementation of the new Solid Waste Management (SWM) policy that mandates the segregation of waste at source and decentralized treatment of waste fractions. A corrupt nexus between contractors, BBMP elected councillors, and BBMP administrative staff holds the SWM system of the city hostage. Several times, contractors have boycotted the new tendering process that seeks to bring in transparency and accountability (High Court of Karnataka — Bengaluru Bench, 2012). Recently, due to large-scale citizen action, the BBMP is planning to do away with contractors by giving out ward-level contracts, paying pourakarinikas directly and giving separate contracts to those providing machinery and those supplying workforce (Bharadwaj, 2018; Joshi, 2017). Despite the widespread “Not in My Backyard” mindset, a large number of apartment and gated communities have implemented onsite community composting to treat food and garden waste (Anonymous, 2014; Yajaman, 2013).

In relation to opportunities moving forward: although in several countries source segregated wet-waste is composted in a decentralized manner, none of these cities have implemented city-wide community composting at the apartment complex level like Bengaluru has; a map based on self-reported data shows over 300 apartment complexes that segregate waste at source (2binlbag, 2014). Case studies on apartment complexes in Bengaluru (inhabited by middle- and upper-middle-class income households) found that door-to-door collection of segregated waste and space for retrofitted composting facilities are critical prerequisites for this community-level composting (Shenoy et al., 2017).

NGOs and social enterprises organize workshops to educate residents on how to implement segregation and treatment of segregated waste. Additionally, there is access to free resources such as pamphlets, videos and documents on how to implement this system (2bin1bag; SWMRT, 2014). However, there is no systematic continuous monitoring process to ensure implementation of these rules. NGOs have been pushing the city and state government to mandate that builders of apartment complexes and gated communities plan and construct wet-waste treatment facilities such as anaerobic digesters or composting at the time of construction rather than retrofitting them later.

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Zero Waste Case Study: San Francisco

San Francisco Department of the Environment Jack Macy Zero Waste Senior Coordinator ( [email protected] ) (415) 355-3751

Recology Anthony Crescenti General Manager ( [email protected] ) (415) 575-2423

Partnership

Contractual agreement, disadvantages/omissions.

In 2002, San Francisco adopted a goal of 75% diversion by 2010 and a long-term goal of zero waste. It exceeded the first goal two years early, soon recovering over 80% and cutting its disposal in half. The city initiated its Environment Code in 2003 based on the Precautionary Principle . It adopted a Construction and Demolition Debris Recovery Ordinance in 2006 requiring the recovery of C&D materials.

The city's Mandatory Recycling and Composting Ordinance , passed in 2009, requires everyone in San Francisco keep recyclables, compostables and trash separated. In 2018, San Francisco updated its zero waste commitments to reducing solid waste generation 15% and disposal to landfill or incineration again 50% by 2030.

In 2018, the Commission on the Environment also adopted a resolution (pdf)  outlining the Department of the Environment's commitment to racial equity and announcing its Racial Equity Initiative. The City and County of San Francisco recognized the need for a cohesive and coordinated approach to addressing racial inequities and, in 2019, adopted an ordinance (pdf) creating an Office of Racial Equity and mandating departments develop Racial Equity Action Plans.

Blue recycling, green compost, and black trash collection bins on a San Francisco street with San Francisco skyline in the background.

San Francisco implemented an innovative three-stream citywide residential and commercial collection program , with separate bins and a full range of size and frequency options, for commingled recyclables; compostables, including all food scraps, soiled paper and plant trimmings; and any remaining trash. Outreach uses lots of images and is done in Chinese, Spanish and other languages with customer service being able to communicate in almost any language.

Zero Waste… is the highest and best use of resources--eliminating waste throughout the product lifecycle where nothing goes to landfill or high temperature destruction. We create policies and programs that prevent waste and promote recycling and composting. SF Environment is doing all we can to make zero waste a reality.

Restaurant employee pours food scraps into a large green compost bin in a commercial kitchen.

The city implemented the first and largest urban food scraps composting collection program in the U.S. serving essentially every generator. San Francisco has collected more than two million tons of material and turned it into compost used by local orchards, vineyards and farmers.

San Francisco continues to develop and implement innovative initiatives including:

  • Climate Action Goals and Planning (pdf)
  • Checkout Bag Charge and Recyclable or Compostable Pre-Checkout Bag Ordinance
  • Polystyrene Foam and the Food Service and Packaging Waste Reduction Ordinance
  • Plastic, Litter, and Toxics Reduction Law
  • Refuse Separation Law
  • Customizable Sign Maker
  • Disaster Debris Planning and Exercises

Organic compost in a large yellow front end loader bucket being driven in a vineyard with grape vines.

San Francisco actively participates in leading zero waste and climate organizations including the:

  • California Resource Recovery Association
  • Carbon Neutral Cities Alliance
  • Bay Area Deconstruction Workgroup
  • Pacific Coast Collaborative , and
  • West Coast Climate and Materials Management Forum

San Francisco has a unique long-term refuse (recyclables, compostables and trash) ordinance where the city sets rates. The ordinance created a permit system to collect refuse for a charge and over time Recology acquired all the permits. The service provider develops infrastructure and provides collection, processing and reporting. The city provides direction and oversight. Most outreach is coordinated. To ensure success, San Francisco and Recology managers maintain regular communication and meet often to review operations, tasks and performance, and resolve any outstanding issues. A permit is not required to collect refuse with commercial value. Construction and demolition materials are not refuse and are governed by that ordinance.

  • Strong Leadership: Strong political leadership and staff expertise have resulted in innovative policy, programs and incentives with extensive outreach in all sectors.
  • Continuity and Rate Setting Support Collaboration and Adaptability: Periodic rate applications fund infrastructure, operations and programs with evolving pay-as-you-throw rate structures and additional funding mechanisms between processes. This allows the city and service provider to work more collaboratively on programmatic development. Not conducting procurement processes or managing contracts facilitates long-term planning and adaptability. Overseeing essentially one primary service provider simplifies administration, communications, information gathering and reporting.
  • Rewards Generators and Service Provider for Reducing Waste: Businesses and residences are incentivized to reduce generation, and recycle and compost, and Recology is incentivized to reduce disposal.
  • Dependent on Ratemaking Process: The ratemaking process is very complex, time consuming and resource intensive.
  • Limited Competition: The refuse ordinance restricts competition on refuse without commercial value but has delivered efficient, leading zero waste programs.
  • Managing Waste Streams
  • How to Use the Tool
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  • Filter Descriptions and Qualitative Rankings
  • Map of Featured Cities and Counties
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Carbon Footprint of Food Waste Management: A Case Study in Rio De Janeiro

  • First Online: 03 December 2020

Cite this chapter

case study on food waste management

  • Luíza Santana Franca 3 ,
  • Bernardo Ornelas-Ferreira 4 ,
  • Giovanna Maria da Costa Corrêa 3 ,
  • Glaydston Mattos Ribeiro 5 &
  • João Paulo Bassin 3  

Part of the book series: Environmental Footprints and Eco-design of Products and Processes ((EFEPP))

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2 Citations

The negative effects of municipal solid waste management to the environment are associated with greenhouse gas (GHG) emissions, especially regarding the biodegradation of the organic fraction of the waste in landfills, which is considered its final destination. With the objective to change this inefficient practice and incorporate the circular economy principals to the solid waste management, the anaerobic digestion is considered to be a promising alternative for the organic fraction treatment. Therefore, this chapter proposes an evaluation of a current and an alternative scenario for the food waste management from a specific case study in Rio de Janeiro, Brazil, considering the municipal large food waste generators, such as supermarkets and street fairs. A carbon footprint analysis was conducted for both scenarios and GHG emissions were quantified. The results indicate emissions of 138.51 t CO 2 e.day −1 for the current scenario and a reduction of 90% of this total amount by the alternative scenario adoption, with incorporation of an anaerobic digestion treatment unit. Finally, with one-year implementation of this alternative scenario, it is expected to avoid 45,291.33 t CO 2 e emissions. Apart from GHG emission reduction, the alternative scenario promotes the circular economy of food waste, with the possibility of 181,586.32 kg of biosolid and 38,549.26 m 3 of biogas production, which are valuable products that can be used as a resource for supply wholesalers and retailers activities demands and on agriculture production.

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Acknowledgements

This work was partially supported by the National Council for Scientific and Technological Development (CNPq), under grant #307835/2017-0. This work was supported by Carlos Chagas Filho Foundation for Research Support of the State of Rio de Janeiro, under grants #233926. This study was also financed in part by the Coordenação de Aperfeiçoamento de Pessoal de Nível Superior—Brasil (CAPES)—Finance Code 001.

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Franca, L.S., Ornelas-Ferreira, B., Costa Corrêa, G.M., Ribeiro, G.M., Bassin, J.P. (2021). Carbon Footprint of Food Waste Management: A Case Study in Rio De Janeiro. In: Muthu, S.S. (eds) Carbon Footprint Case Studies. Environmental Footprints and Eco-design of Products and Processes. Springer, Singapore. https://doi.org/10.1007/978-981-15-9577-6_2

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Rotten fruit and vegetables

Food waste management: How technology and logistics can reduce food waste

Discover how innovations in technology and logistics are turning the tide against food waste, one smart solution at a time.

We need better food waste management

Broken chocolate Santas

In a world where hunger claims lives daily, it’s a sad reality that so much food ends up in the trash. About one-third of food produced for human consumption is lost or wasted annually – about 1.3 billion tons, worth some US$1 trillion. Think of it this way: All that “surplus food” could feed two billion individuals – more than double the number of undernourished people worldwide.

What’s more, annual global food waste results in CO 2 -equivalent (GtCO2e) emissions roughly equal to the total combined emissions of the US and EU.

Food waste is, therefore, doubly problematic, exacerbating the problem of food insecurity while also harming our environment.

Here, we examine this growing problem and how state-of-the-art technology and supply chain management can prevent food from being wasted.

Facts about food waste

Nearly a third of all food produced for human consumption is lost or wasted.

All the food produced but never eaten could feed two billion people.

Annual food lost or wasted is worth about US$1 trillion.

If wasted food were a country, it would be the world’s third-largest producer of CO2, after the US and China.

Source: World Food Programme

The growing problem of food waste

Spoiled food

As the global population grows, so does the demand for food, which increases the potential for waste. Food is wasted at every step in the food supply chain, from farms to our refrigerators. A large portion lands in the trash before even reaching a supermarket or wholesaler. There are various reasons for this: “best before” dates are nearing or have just passed, labels or fill levels are faulty, or demand is low. Unsold seasonal items like Christmas cookies are a perfect example of products thrown away because no one wants them anymore.

Food waste is a systemwide problem that requires systemwide solutions. It occurs at every stage in the food production process, including growing, processing, sorting, packaging, transportation, and sales. That’s why we collaborate with the United Nations Industrial Development Organization (UNIDO) to transform agribusiness by tackling the problem of food waste, enhancing food security, and improving global market access for producers.

As you move further down the food supply chain, the environmental impact of food waste becomes greater because all the resources used up to that point are also wasted, increasing the social cost. At these later stages, technology and logistics can play a crucial role in efficient food waste management. Below, we take a closer look at how logistics can help reduce food waste.

How can logistics reduce food waste?

There are several ways supply chain managers can reduce food waste:

  • Keeping it fresh – preventing food from spoiling
  • Keeping it flawless – avoiding waste due to caution
  • Keeping it in the loop – redistributing discarded foods

Preventing food from spoiling or being wasted due to caution is mainly a tech challenge. Better data lets people know that food is still safe, so they don’t throw it away. Redistributing discarded foods is primarily a logistics challenge that requires dense and efficient logistics operations.

Food waste management: Keeping it fresh

Temperature is a top priority in food logistics. Cucumbers , for example, must be kept in a cool environment and handled with utmost care. Once out of the ground, they need to be taken fresh from the field and straight to a cold storage facility. Transport from there to the supermarket requires a cold chain – a logistics network that can store and transport temperature-sensitive goods under controlled conditions.

State-of-the-art cold chains use smart sensors to track and log the environmental conditions of each shipment, such as temperature, humidity, shock, light, and even air pressure. Online platform solutions house and harness the data, allowing supply chain managers to monitor each product’s entire journey, tailor transport planning, and even digitalize customs clearance processes.

Distribute vegetables

Food waste management: Keeping it flawless

Spoiled food is unsafe, of course. But too much perfectly good food is thrown out due to caution. Food and beverage companies often don’t want to risk selling products past the “best before” date.

Technology can play an essential role in preventing this as well – like food waste management solutions that leverage the  Internet of Things (IoT)  in their supply chains. These solutions enable real-time monitoring of food items, which helps keep the food fresh and provides accurate data that tells people the products are safe for consumption. With this information, we can avoid the mistake of throwing out good food.

Want it Delivered?

Why go looking for the latest logistics trends and business insights when you can have them delivered right to you?

Case Study: Reducing food waste on Avanti West Coast trains

DHL Supply Chain has managed onboard food services for Avanti in the UK since 2014. The team worked with DHL Customer Solutions & Innovation to develop a successful proof of concept for food waste management.

By deploying smart sensors across the train operator’s network, we helped reduce food waste by up to 90% – more than two tons a week! The plug-and-play sensors continuously monitor the temperature of food items, with data transmitted securely to the cloud. This allows for real-time decision-making and significantly reduces unnecessary waste.

Employees receive an alert when food should be thrown out. Reliable temperature data also helps them determine whether the contents of food boxes are still safe, eliminating waste created out of caution. Additionally, monitoring extends shelf life and meets regulatory requirements.

Following the project's success, we’re rolling the solution out across Avanti’s railway network.

Food waste management: Keeping it in the loop

You may have heard of “food sharing” – collecting unwanted, excess food products that stores would otherwise throw away and distributing them to people for consumption. But have you ever considered how that process works?

Many innovative food waste startups are developing original solutions to prevent food from being discarded. Often, these solutions involve efficient logistics and food waste management. The secret to their success is the targeted purchasing and selling of items – connecting with restaurants and food, buying the surplus food they would otherwise throw away, and selling it to consumers at discount prices before it spoils.

Logistics providers like DHL help these companies get the goods to their customers quickly, safely, and sustainably using our green logistics solutions .

Food waste management saves more than food

These success stories are just two ways logistics and technology can optimize food waste management. With the potential to drastically reduce food waste, these innovative practices set a benchmark for the industry and highlight the critical role of logistics companies in shaping a sustainable future.

The message is clear: managing food waste is a logistical challenge and an opportunity for innovation. We can save more than food by embracing technology and refining logistics processes. We can help save the planet.

case study on food waste management

DHL Freight FoodLogistics

Published: April 2024

case study on food waste management

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  4. (PDF) Various Approaches for Food Waste Processing and Its Management

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  6. (PDF) Food waste

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VIDEO

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COMMENTS

  1. Food waste in an alternative food network

    The food waste recorded in 2017 equals 18.2 K PLN (4219 EUR), or 0.85% of total value of food sales. After adjusting for the double pricing system for members and clients 5, the final value is lower, at 0.78% of total value of food sales. In terms of physical units - 1.09% of total volume of food sales is wasted.

  2. PDF Case Studies on Food Loss and Waste in North America

    Case Studies on Food Loss and Waste in North America. Montreal, Canada: Commission for Environmental Cooperation. 51 pp. The content of this document is excerpted from Section 9 of the CEC report, Characterization and Management of Food Loss and Waste in North America (2017), prepared by Tetra Tech, in association with Robins Environmental and ...

  3. A Methodology for Sustainable Management of Food Waste

    This decision-support process is demonstrated for two case studies from the UK food manufacturing sector. As a result, types of food waste which could be managed in a more sustainable manner are identified and recommendations are given. The applicability of the categorisation process for industrial food waste management is discussed.

  4. Trimming the Plate: A Comprehensive Case Study on Effective Food Waste

    This case study analyses food waste reduction measures in a corporate canteen, addressing environmental, economic, and social sustainability dimensions. By implementing seven actions such as raising awareness among kitchen staff, providing smaller portions and preparing soup from overproduction, food waste was reduced by 46% in two canteens serving up to 1800 people daily over the time period ...

  5. PDF Executive Summary of Food Waste Reduction Case Studies

    PAC FOOD WASTE published its first Food Waste Reduction Case Studies project report in January 2017, identifying 19 global packaging case studies for food loss and waste reduction. This report has now been revised and updated to include an additional 10 case studies and all can be found on the PAC website. Our goal is to continue to highlight and

  6. Food Waste Management: Solving the Wicked Problem

    Anna Heikkinen. Provides an in-depth, research-based overview of the wicked problem of food waste, involving environmental, economic, social, and ethical considerations. Adopts a solution-focused orientation to food waste reduction. Includes insightful case studies that provide practical solutions. 157k Accesses.

  7. PDF Managing Food Waste in Restaurants

    food waste data from the restaurants at the start of each 30-day pilot, audited each location's food waste, and analyzed the results. One additional case study, from a restaurant company in Colorado, came to the project runners' attention and results were included in the report. Once the WWF experts understood each restaurant's

  8. A closed loop case study of decentralized food waste management: System

    A decentralized micro-AD system was developed to treat FW at a hawker centre in Singapore (Fig. 1).The system was scaled up by 10 times of the digester volume from a prototype developed by our research team previously (Zhang et al., 2021), where 30 kg FW was treated per day with a 1 m 3 digester installed at one of the university canteens.Hence, a larger treating capacity of 300 kg FW was ...

  9. Possibilities for sustainable household waste management: A case study

    Assessing the economic and environmental sustainability of household food waste management in the UK: current situation and future scenarios. Sci. Total Environ., 710 (2020) ... a survey based method and case study in Xiamen city. China J. Clean. Prod., 144 (2017), pp. 313-322, 10.1016/j.jclepro.2017.01.022. View PDF View article View in Scopus ...

  10. The next step in sustainable dining: the restaurant food waste map for

    Key aspects that emerged from previous studies in working on food waste management during dining is the preparation of the staff through sustainability programmes. For example, the lack of staff training could cause the preparation of large meals, or limited awareness about food waste procedures. ... Champions123 (2019) The business case for ...

  11. Food Waste Case Studies

    To understand how food waste was being handled in Iowa, the Iowa Waste Reduction Center met with many businesses and organizations throughout Iowa. These entities are focusing on food waste through many methods - including reduction programs and repurposing. Repurposing through creating compost, biodigestion, and even getting food that is still ...

  12. Determinants of Food Waste from Household Food Consumption: A Case

    The conscious handling of food and food management is critical to reducing waste [6,38]. In this regard, the government should start some initiatives using social networks. ... S.Q.; Flachsbart, P.G. Characterization of Food Waste Generators: A Hawaii Case Study. Waste Manag. 2008, 28, 2483-2494. [Google Scholar] Lebel, L.; Lorek, S. Enabling ...

  13. Uncovering residents and restaurants' attitude and ...

    This study conducted field interviews and questionnaire surveys to understand public behaviors and attitudes on food waste and their WTP, toward effective food waste management. While food waste occurs in all stages of the food supply chain, we have focused on two key points of food waste generation: private households and restaurants. Food ...

  14. Case studies in food waste management

    Case studies in food waste management. In this section, we present case studies from Cambodia, India, Indonesia, Japan and the Philippines: first, we discuss the current context in relation to policies and practices; then, we consider points of tension and/or opportunities for interventions. Table 12.1 provides a summary of the main findings.

  15. Sustainability-Oriented Innovations in Food Waste Management Technology

    Based on these historic results and external case studies by other food waste measurement solutions on the market by Food Loss+Waste and Winnows's cases studies , it is anticipated that avoidable food waste reductions of up to 70% are achievable. A case study conducted by Kitro employees in a luxury hotel in Switzerland showed that direct ...

  16. Sustainable waste management solutions for the foodservice industry: A

    Filimonau V, Gherbin A (2017) An exploratory study of food waste management practices in the UK grocery retail sector. Journal of Cleaner Production 167: 1184-1194. ... (2017) Generation and collection of restaurant waste: Characterization and evaluation at a case study in Italy. Waste Management 61: 423-442. Crossref. PubMed. Google Scholar.

  17. Zero Waste Case Study: San Francisco

    In 2018, San Francisco updated its zero waste commitments to reducing solid waste generation 15% and disposal to landfill or incineration again 50% by 2030. In 2018, the Commission on the Environment also adopted a resolution (pdf) outlining the Department of the Environment's commitment to racial equity and announcing its Racial Equity Initiative.

  18. Carbon Footprint of Food Waste Management: A Case Study in Rio De

    The food waste management evaluation of the case study indicates, for the current scenario, 12,48 t CO 2 e·day −1 from food waste collection and transfer and 124,15 t CO 2 e·day −1 from landfill disposal. In contrast, the alternative scenario shows an opportunity of 90% of GHG reduction for the food waste management, with incorporation of ...

  19. Food Waste Management: A Case Study of the Employment of Artificial

    Food waste (FW) is a subcategory of municipal solid waste (MSW). FW management has received growing interest from a national, regional, and international level due to social, economic, and environmental impacts. The situation in Malaysia is no exception. Sorting waste is a labor-intensive process, and the development of the sorting system plays ...

  20. Trends and challenges in valorisation of food waste in developing

    Case study 1: valorisation of food waste mainly from hotel/restaurant to value added product. ... In India, food waste management is still largely a linear system of collection and disposal which is playing a disastrous role in health and environmental hazards. Urban India is going to face a massive food waste disposal problem if this linear ...

  21. Food waste management in the hospitality industry : Case study: Clarion

    Food waste management remains one of the biggest concerns to be controlled in the hospitality industry. The thesis aims to identify the origins of food waste, both pre-consumer, on a scale of a hotel's kitchen. On top of that, the thesis will propose different approaches. and practices for food waste management in the food and beverage industry.

  22. Food Waste Management

    Case Study: Reducing food waste on Avanti West Coast trains. ... Often, these solutions involve efficient logistics and food waste management. The secret to their success is the targeted purchasing and selling of items - connecting with restaurants and food, buying the surplus food they would otherwise throw away, and selling it to consumers ...

  23. Smart Waste Management for Smart City: Impact on Industrialization

    [Show full abstract] was conducted at Landmark University campus to study the existing waste management systems, characterization of solid waste, determine the physical composition and estimate ...

  24. Restaurant Food Waste Management App Design

    A scientific study on reducing food waste found that restaurants waste 4% to 10% of prepared food. Goals: The goal of the application is to help restaurants sell meals at the end of the day at a low price to avoid wastage and to help consumers obtain high-quality meals at a low price. My role in this project: UI/UX Designer.