The ART of SAFe

Applying Lean and Agile techniques at scale to bring about effective, sustainable improvement in Culture, Execution and Business Results

Monday, January 8, 2018

Effective feature templates for safe, introduction, how much detail is needed, and by when.

  • Prior to WSJF assessment
  • Prior to PI Planning

Feature Canvas

safe feature benefit hypothesis example

New Product: “The current state of the [domain] has focussed primarily on [customer segments, pain points, etc]. What existing products/services fail to address is [this gap] Our product/service will address this gap by [vision/strategy] Our initial focus will be [this segment]”
Existing Product: “Our [service/product] is intended to achieve [these goals]. We have observed that the [product/service] isn’t meeting [these goals] which is causing [this adverse effect] to our business. How might we improve [service/product] so that our customers are more successful based on [these measurable criteria]?”
“We believe this [business outcome] will be achieved if [these users] successfully achieve [this user outcome] with [this feature]”.

Sample Completed Canvas

safe feature benefit hypothesis example

A glimpse at how you might visualise your next WSJF estimation workshop

safe feature benefit hypothesis example

Detail beyond the Canvas

  • User Journeys:  Some framing UX exploration is often very useful in preparing a Feature, and makes a great support to teams during PI planning.  
  • Architectural Impact Assessment: Some form of deliberate architectural consideration of the potential impact of the feature is critical in most complex environments.  It should rarely be more than a page – I find a common approach is one to two paragraphs of text accompanied by a high level sequence diagram identifying expected interactions between architectural layers.
  • Change Management Impacts: How do we get from deployed software to realised value?  Who will need training?  Are Work Instructions required?  

Tuning your Template

Who completes the canvas/template, 28 comments:.

Awesome work Mark! We have created some for clients too that we can't share. :-(

Thanks for sharing Mark - these are really useful. I really like the hypothesis statements for features and think that this is a major enhancement in SAFE 4.5. I wrote a blog post about it here: http://runningmann.co.za/2017/09/25/the-power-of-feature-hypotheses/ that you might be interested in.

These are awesome Mark. Thanks for sharing

Thanks for sharing your experience on this area with the community Mark. Feature Templates are a very common requirement for Agile practitioners, maybe you can persuade the SAFe community to include an artefact like this in the framework.

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This is great! Do you have the template format available so we don't have to replicate?

great stuff, how would you differentiate this from SAFe Epics

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Nice blog Mark How can I get a downloadable version of this Canvas?

I think you can make video about it. If you want to promote your channel on youtube you can buy youtube subscribers for it

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Essential phases

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agility at scale

  • Case Studies

Implementing SAFe: Requirements Model (v6)

Table of Contents

What is the SAFe Requirements Model?

The SAFe Requirements Model is a hierarchical structure that manages and organizes requirements in large-scale Agile projects.

The SAFe Requirements Model helps organizations align their business objectives with their development efforts, ensuring that teams deliver value incrementally while focusing on the overall strategy. The SAFe Requirements Model is organized into three levels:

  • Epics are high-level initiatives representing significant organizational value and span multiple planning intervals.
  • Features are mid-level requirements that provide more detailed descriptions of the functionality needed to achieve the goals set forth by the Epics.
  • Stories are the smallest units of work, representing individual tasks to be completed by Agile teams, typically within a single iteration.

What are SAFe Epics?

Portfolio Epics are large-scale business initiatives that drive change and provide substantial business benefits.

The strategic investment themes drive all new development, and requirements epics are derived from these decisions.

Epics are large-scale development initiatives that realize the value of investment themes.

Epics in the SAFe Requirements Model are large-scale, cross-cutting initiatives that encapsulate significant development efforts and provide substantial value to the organization or end-users. They can be business epics, which focus on delivering customer or user value, or enabler epics, which address technical or architectural enhancements to support the development of business epics. Epics typically span multiple Agile Release Trains (ARTs) and Planning Intervals (PIs), requiring collaboration and coordination among various teams.

Epics are the highest-level requirements artifact used to coordinate development. In the requirements model, they sit between investment themes and features.

  • Epics are usually driven (parented by) investment themes. However, some epics can be independent (they do not require a parent to exist).
  • Epics are not implemented directly. Instead, they are broken down into Features and User Stories, which the teams use for actual coding and testing.
  • Epics are not directly testable. They are tested through the acceptance tests associated with the features and stories that implement them.

What are the key elements of a SAFe Epic Statement?

An Epic Statement comprises a brief description, the customer or business benefit, and the success criteria.

When documenting epics in SAFe, the following key elements are included:

What are the differences between SAFe Business Epics and Enabler Epics?

Business Epics delivers direct business value, while Enabler Epics provides the technological or architectural advancements necessary to support business Epics.

In the SAFe Requirements Model, the difference between enabler epics and business epics lies in their focus and purpose:

  • Business Epics: These are large-scale initiatives aimed at delivering customer or user value, addressing new features, products, or services that have a direct impact on the organization’s business outcomes. Business epics typically focus on solving customer problems, capturing market opportunities, or improving the user experience.
  • Enabler Epics: These epics focus on technical, architectural, or process enhancements that support the development and delivery of business epics. Enabler epics may not provide direct customer value but are essential for improving the organization’s underlying infrastructure, technology, or capabilities, making it easier to deliver business value more efficiently and effectively.

Business Epics and Enabler Epics in SAFe serve different but equally important roles. Business Epics are initiatives that deliver direct customer or business value. They represent substantial investments and have a clear tie to business outcomes. On the other hand, Enabler Epics support the implementation of Business Epics. They represent the necessary technological or architectural advancements that facilitate the delivery of business value. While they may not directly impact the customer, they are vital in realizing Business Epics.

What is the SAFe Portfolio Backlog?

The Portfolio Backlog is a prioritized list of Portfolio Epics.

The Portfolio Backlog within SAFe serves as the repository for upcoming Portfolio Epics. It is a prioritized list of Epics, with those at the top representing the highest priority and most significant initiatives that need to be undertaken. This backlog helps to align the organization around the most important strategic initiatives, allowing for effective decision-making and allocation of resources across the portfolio.

The Portfolio Backlog provides a clear picture of the organization’s direction and value delivery at the Portfolio level, guiding the allocation of resources, funding, and coordination of efforts across multiple Agile Release Trains (ARTs) and Solution Trains to align with the overall strategy.

What are SAFe Product Features?

SAFe Product Features are serviceable system components that provide business value and address user needs.

Features are described as follows:

Features are services provided by the system that fulfill stakeholder needs.

Within the realm of SAFe, Product Features are distinct pieces of functionality that are of value to the user or the business. They are typically larger than individual User Stories and represent services the system provides that fulfill specific user needs. Features form a critical part of the Program Backlog.

In describing the features of a product or system, we take a more abstract and higher-level view of the system of interest. In so doing, we have the security of returning to a more traditional description of system behavior, the feature.

Features as ART-Level Artifacts

A “Feature” in the SAFe Requirements Model is a high-level, functional requirement that delivers value to the end-user or customer. Features are typically part of a larger product or system and are aligned with the goals of a specific Planning Interval (PI), which usually spans 8-12 weeks.

Features live above software requirements and bridge the gap from the problem domain (understanding the needs of the users and stakeholders in the target market) to the solution domain (specific requirements intended to address the user needs).

Features are usually expressed as bullet points or, at most, a couple of sentences. For instance, you might describe a few features of an online email service like this:

Enable “Stars” for marking important conversations or messages, acting as a visual reminder to follow up on a message or conversation later. Introduce “Labels” as a “folder-like” metaphor for organizing conversations.

Feature Statement and Template

In the SAFe Requirements Model, a feature is typically documented using the following:

What are the differences between SAFe Features and SAFe Capabilities?

SAFe Features are system functionality that provides value to users, while SAFe Capabilities are higher-level functionalities that provide value to customers and stakeholders.

SAFe distinguishes between Features and Capabilities based on their level of abstraction and scope. Features at the Program Level are functionality increments that address user needs and deliver value. They are smaller in scope and more detailed compared to Capabilities. On the other hand, Capabilities are placed at the Large Solution Level, representing higher-level functionalities that deliver value to customers and stakeholders. They are typically bigger, encompass broader functionality, and may require multiple Agile Release Trains (ARTs) to implement.

The main difference between capabilities and features in the SAFe Requirements Model lies in their scope and granularity:

  • Capabilities : Capabilities are high-level functional requirements that describe essential building blocks of a solution in the Large Solution level of the SAFe Requirements Model. They span multiple Agile Release Trains (ARTs) and represent the functionality needed to deliver value to end-users or customers. Capabilities provide a broader perspective on the solution and help coordinate efforts among multiple ARTs working together.
  • Features : Features are smaller, more granular functional requirements at the Program level in the SAFe Requirements Model. They describe specific functionalities or enhancements that deliver value within a single Agile Release Train (ART). Features are derived from capabilities and are broken down into user stories, which Agile teams implement during iterations.

In summary, capabilities are high-level, cross-ART functional requirements for large-scale solutions. At the same time, features are more granular, ART-specific requirements that deliver value as part of a product or system.

How are SAFe Features tested?

SAFe Features are tested through iteration testing, integration testing, and system demos.

The SAFe approach to testing Features involves three specific practices, ensuring functionality and integration, and they are:

  • Iteration Testing , where each feature is tested during the iteration it’s developed.
  • Integration Testing is where Features are tested in conjunction with other system elements to ensure they work together properly.
  • System Demos allow stakeholders to inspect the integrated system and provide feedback, enabling further refinement and validation of Features.

Story-level testing ensures that methods and classes are reliable (unit testing) and stories serve their intended purpose (functional testing). A feature may involve multiple teams and numerous stories. Therefore, testing feature functionality is as crucial as testing story implementation.

Moreover, many system-level “what if” considerations (think alternative use-case scenarios) must be tested to guarantee overall system reliability. Some of these can only be tested at the full system level. So indeed, features, like stories, require acceptance tests as well.

Every feature demands one or more acceptance tests, and a feature cannot be considered complete until it passes.

What are Nonfunctional Requirements?

Nonfunctional Requirements (NFRs) are specifications about system qualities such as performance, reliability, and usability.

In SAFe, Nonfunctional Requirements (NFRs) denote the ‘ilities’ – system attributes like scalability, reliability, usability, and security. Unlike functional requirements, which define what a system does, NFRs describe how it does it. These are critical factors that shape system behavior and often have system-wide implications. NFRs are a constant consideration throughout the development process, helping to ensure that the system meets the necessary standards and delivers a satisfying user experience.

Nonfunctional Requirements as Backlog Constraints

From a requirements modeling perspective, we could include the NFRs in the program backlog, but their behavior tends to differ. New features usually enter the backlog, get implemented and tested, and then are removed (though ongoing functional tests ensure the features continue to work well in the future). NFRs restrict new development, reducing the level of design freedom that teams might otherwise possess. Here’s an example:

For partner compatibility, implement SAML-based single sign-on (NFR) for all products in the suite.

In other cases, when new features are implemented, existing NFRs must be reconsidered, and previously sufficient system tests may need expansion. Here’s an example:

The new touch UI (new feature) must still adhere to our accessibility standards (NFR).

Thus, in the requirements model, we represented NFRs as backlog limitations.

We first observe that nonfunctional requirements may constrain some backlog items while others do not. We also notice that some nonfunctional requirements may not apply to any backlog items, meaning they stand alone and pertain to the entire system.

Regardless of how we view them, nonfunctional requirements must be documented and shared with the relevant teams. Some NFRs apply to the whole system, and others are specific to a team’s feature or component domain.

How are Nonfunctional Requirements tested?

Nonfunctional Requirements are tested through methods like performance testing, usability testing, and security testing.

The testing of Nonfunctional Requirements (NFRs) in SAFe involves specialized techniques corresponding to each type of NFR. For instance, performance testing measures system responsiveness and stability under varying workloads. Usability testing assesses the system’s user-friendliness and intuitiveness. Security testing evaluates the system’s resistance to threats and attacks. By testing NFRs, teams ensure that the system delivers the right functionality and provides the right quality of service, thereby maximizing user satisfaction and trust.

Most nonfunctional (0…*) requirements necessitate one or more tests. Instead of labeling these tests as another form of acceptance tests and further overusing that term, we’ve called them system qualities tests. This name implies that these tests must be conducted periodically to verify that the system still exhibits the qualities expressed by the nonfunctional requirements.

What is the SAFe ART Backlog?

The SAFe Program Backlog is a prioritized list of features awaiting development within an Agile Release Train.

Within SAFe, the Program Backlog serves as a holding area for upcoming Features, which are system-level services that offer user benefits and are set to be developed by a specific Agile Release Train (ART). These Features are prioritized based on their value, risk, dependencies, and size. The backlog helps provide transparency and drives PI planning, guiding the ART toward achieving the desired outcomes.

Features are brought to life by stories. During release planning, features are broken down into stories, which the teams utilize to implement the feature’s functionality.

What are SAFe User Stories?

SAFe User Stories are short, simple descriptions of a feature told from the perspective of the person who desires the capability, usually a user or customer.

User Stories within SAFe are a tool for expressing requirements. They focus on the user’s perspective, facilitating a clear understanding of who the user is, what they need, and why they need it. User Stories promote collaboration and customer-centric development by emphasizing value delivery and verbal communication.

What is the definition of a SAFe User Story?

A SAFe User Story is a requirement expressed from the end-user perspective, detailing what the user wants to achieve and why.

In SAFe, a User Story is an informal, natural language description of one or more features of a software system. It is centered around the end-user and their needs, providing context for the development team. User stories are the agile alternative to traditional software requirements statements (or use cases in RUP and UML), serving as the backbone of agile development. Initially developed within the framework of XP, they are now a staple of agile development in general and are covered in most Scrum courses.

In the SAFe Requirements Model, user stories replace traditional software requirements, conveying customer needs from analysis to implementation.

A user story is defined as:

A user story is a concise statement of intent that outlines what the system needs to do for the user.

Typically, user stories follow a standard (user voice) format:

As a <role>, I can <activity> so that <business value>.

This format encompasses elements of the problem space (the delivered business value), the user’s role (or persona), and the solution space (the activity the user performs with the system). For example:

“As a Salesperson (<role>), I want to paginate my leads when I send mass e-mails (<what I do with the system>) so that I can quickly select a large number of leads (<business value I receive>).”

What are the 3-Cs of user stories?

The 3-Cs of user stories refer to Card, Conversation, and Confirmation.

In the realm of SAFe, these three Cs are fundamental to the creation and execution of User Stories. The “Card” typically represents the User Story, written in simple language. “Conversation” signifies the collaborative discussions that clarify the details of the User Story and refine its requirements. “Confirmation” establishes acceptance criteria to determine when the User Story is completed successfully. This trio of components ensures clarity and shared understanding in value delivery.

  • “Card” refers to the two or three sentences that convey the story’s intent.
  • “Conversation” involves elaborating on the card’s intent through discussions with the customer or product owner. In other words, the card also signifies a “commitment to a conversation” about the intent.
  • “Confirmation” is the process by which the team, via the customer or customer proxy, determines that the code fulfills the story’s entire intent.

Note that stories in XP and Agile are often manually written on physical index cards. However, agile project management tools usually capture the “card” element as text and attachments in the enterprise context. Still, teams frequently use physical cards for planning, estimating, prioritizing, and visibility during daily stand-ups.

This straightforward alliteration and Agile’s passion for “all code is tested code” demonstrates how quality is achieved during code development rather than afterward.

The SAFe Requirements model represents the confirmation function as an acceptance test verifying that the story has been implemented correctly. We’ll refer to it as story acceptance tests to distinguish it from other acceptance tests and consider them an artifact separate from the (user) story.

The model is explicit in its insistence on the relationship between the story and the story acceptance test as follows:

  • In the one-to-many (1..*) relationship, every story has one (or more) acceptance tests.
  • It’s done when it passes. A story cannot be considered complete until it has passed the acceptance test(s).

Acceptance tests are functional tests that confirm the system implements the story as intended. Story acceptance tests are automated whenever possible to prevent the creation of many manual tests that would quickly hinder the team’s velocity.

What is the difference between SAFe Enabler Stories and SAFe User Stories?

SAFe Enabler Stories support the exploration, architecture, infrastructure, and compliance activities needed to build a system, unlike User Stories, which focus on end-user functionality.

The main difference between an enabler user story and a typical user story in the SAFe Requirements Model lies in their focus and purpose:

  • Enabler Story: An enabler story represents work needed to support the development of a product or system but does not necessarily deliver customer value directly. Enabler user stories are used to address technical or architectural needs, reduce technical debt, or improve infrastructure. They are often larger and more complex than typical user stories, as they address non-functional requirements crucial for the product’s success.
  • User Story: A typical user story represents a specific feature or functionality that delivers value to the customer or end-user. Typical user stories are more focused and granular than enabler user stories, describing specific actions or behaviors the user can perform with the product. They are usually smaller and more straightforward than enabler user stories, making them easier to estimate and prioritize.

Enabler Stories in SAFe facilitate the technical aspects of the system under development, such as architectural advancements or exploration activities. They differ from User Stories, which are primarily concerned with user-facing functionalities. Although Enabler Stories do not directly deliver user-valued functionality, they are vital for the evolution of the system and the delivery of future user value.

What are User Story sub-tasks?

User Story sub-tasks are smaller, manageable tasks derived from a User Story to facilitate its implementation.

Sub-tasks provide a way to break down a User Story into smaller, actionable pieces of work. These smaller tasks make the implementation more manageable and provide a clear path to completion. Sub-tasks can be assigned to different team members and tracked separately, providing a granular view of progress toward completing the User Story.

To ensure that teams fully comprehend the work required and can meet their commitments, many agile teams adopt a detailed approach to estimating and coordinating individual work activities necessary to complete a story. This is done through tasks, which we’ll represent as an additional model element:

Tasks implement stories. Tasks are the smallest units in the model and represent activities specific team members must perform to achieve the story. In our context:

A task is a small unit of work essential for completing a story.

Tasks have an owner (the person responsible for the task) and are estimated in hours (typically four to eight). The burndown (completion) of task hours indicates one form of iteration status. As suggested by the one-to-many relationship shown in the model, even a small story often requires more than one task, and it’s common to see a mini life cycle coded into a story’s tasks. Here’s an example:

  • Task 1: Define acceptance test—Josh, Don, Ben
  • Task 2: Code story—Josh
  • Task 3: Code acceptance test—Ben
  • Task 4: Get it to pass—Josh and Ben
  • Task 5: Document in user help—Carly

In most cases, tasks are “children” of their associated story (deleting the story parent deletes the task). However, for flexibility, the model also supports stand-alone tasks and tasks that support other team objectives. This way, a team need not create a story to parent an item like “install more memory in the file server.”

What are User Story Acceptance tests?

User Story Acceptance tests are predefined criteria that a User Story must meet to be considered complete.

Acceptance tests for User Stories in SAFe provide clear, specific criteria determining when the story is done. These criteria are defined by the Product Owner in collaboration with the team and quality specialists and are based on the user’s expectations. They ensure the delivered functionality meets the desired value and quality, driving user satisfaction.

What are User Story Unit Tests?

User Story Unit Tests are low-level tests designed to verify the functionality of individual components of a User Story.

Unit tests in the context of User Stories involve testing individual components or units of the software to ensure they perform as expected. Developers typically create these tests during the implementation of the User Story. They form the first line of defense in catching and correcting defects, ensuring the integrity of the codebase, and promoting high-quality delivery.

Unit tests verify that the smallest module of an application (a class or method in object-oriented programming; a function or procedure in procedural programming) functions as intended. Developers create unit tests to check that the code executes the logic of the specific module. In test-driven development (TDD), the test is crafted before the code. Before a story is complete, the test must be written, passed, and incorporated into an automated testing framework.

Mature agile teams employ extensive practices for unit testing and automated functional (story acceptance) testing. Moreover, for those in the process of implementing tools for their agile project, adopting this meta-model can provide inherent traceability of story-to-test without burdening the team. Real Quality in Real Time

The fusion of crafting a streamlined story description, engaging in a conversation about the story, expanding the story into functional tests, augmenting the story’s acceptance with unit tests, and automating testing are how Scaled Agile teams achieve top-notch quality during each iteration. In this manner: Quality is built in, one story at a time. Ongoing quality assurance is accomplished through continuous and automated execution of the aggregated functional and unit tests.

How are Stories used in User Research or Data Science contexts?

Stories in User Research or Data Science represent hypotheses or questions about user behavior that need to be answered using data.

In User Research or Data Science, stories often take the form of hypotheses or research questions about user behavior. These stories guide the research process, providing clear objectives and helping to structure the analysis. By focusing on the user and their needs, these stories promote a user-centric approach to data analysis, helping to uncover meaningful, actionable insights.

Research (User Research, Data Science Research, etc.) has become integral to software development in today’s data-driven landscape. Like traditional software development, research activities also benefit from breaking work into smaller, manageable tasks. Although not officially part of the SAFe Requirements Model, we have devised a variation on the user story to address this unique aspect of data science projects. This document integrates with the team level in SAFe, ensuring that data science work aligns with Agile principles and practices.

What is a hypothesis test?

A hypothesis test is a statistical method used to make decisions or draw conclusions about population parameters based on sample data.

Within the statistical domain, hypothesis testing serves as a cornerstone methodology. It’s a process that allows analysts to test assumptions (hypotheses) about a population parameter. It involves formulating a null and alternative hypothesis, choosing a significance level, calculating the test statistic, and interpreting the results. This technique enables uncertainty-free decision-making, allowing organizations to draw data-driven conclusions and make informed decisions.

What is a hypothesis test in an Agile context?

A hypothesis test in an Agile context is a method used to validate assumptions about user behavior, system performance, or other product aspects based on collected data.

Hypothesis testing in Agile, particularly in fields like AI, research, data science, or user research, is a powerful tool for evidence-based decision-making. It involves creating a hypothesis about a particular user behavior, system characteristic, or other aspect of the product. This hypothesis is tested using real-world data collected from users, system logs, experiments, or other sources. The hypothesis test results confirm or reject the initial assumptions, providing insights into product development and improvement. It aligns with the Agile principle of learning through iteration, allowing teams to make data-informed decisions and continuously improve the product based on user feedback and empirical evidence.

What are Analytical Stories, and how are they used for data-driven insights?

Analytical Stories are questions or hypotheses guiding data analysis to obtain valuable business insights.

Analytical stories focus on data-driven insights, predictions, or recommendations that help solve business problems or enhance decision-making. They describe the desired outcome or question to be answered using data analysis, machine learning, or AI techniques. Analytical stories typically involve data exploration, feature engineering, model development, and validation. They include a clear objective, relevant data sources, and success criteria to measure the effectiveness of the analysis.

A typical Analytical Story includes the following seven elements:

What are Infrastructure Tasks?

Infrastructure Tasks are activities related to setting up or maintaining the technical environment that supports software development.

Infrastructure Tasks within SAFe encompass the essential activities that enable and support the development and delivery of software. These tasks range from setting up development environments and configuring servers to maintaining databases and managing network resources. While these tasks may not directly contribute to end-user features, they create a stable, efficient environment for delivering value. They are thus an integral part of the SAFe framework.

What is the Team Backlog?

Scaled Agile teams must maintain the utmost efficiency to ensure overall organizational effectiveness. To achieve this, we must adopt the simplest and leanest possible requirements model that caters to the needs of all stakeholders, especially team members. This model must be quintessentially agile, consistent with most agile training and common practice, and devoid of unnecessary administrative overhead, manual traceability, reporting, or detailed requirements.

Initially introduced by Scrum as a product backlog , the term “backlog” has evolved in our enterprise model to accommodate various levels of work. As a result, we use the term backlog in a more generalized sense. In the Big Picture, we refer to the backlog we’re discussing here as the Scaled Agile team’s local backlog.

This local backlog is the Scaled Agile team’s single, definitive source of work, containing all tasks (primarily user stories) that must be completed. Managed and maintained by the team, it serves as their repository for all identified work items, with its contents typically of little concern to others within the enterprise. The team has full autonomy over managing, tooling, and organizing their backlog to meet their iteration objectives.

The product owner, a Scaled Agile team member, is responsible for maintaining and prioritizing the backlog.

The Scaled Agile team’s backlog consists of all the team’s identified work items. In the meta-model, we generically refer to these work items as stories (or backlog items). For our purposes, we define a story as follows:

A story is a work item contained in the team’s backlog.

This simple definition encapsulates the agile approach’s focus on value delivery. The user story is a special kind that defines the system’s behavior and value for the user. We need to expand the model slightly to make the user story explicit.

With this minor addition, the backlog now consists of user stories and other work items. Other work items include refactors, defects, support and maintenance, tooling, and infrastructure work. These other work items help the team track all tasks needed to deliver value and enable better estimation of the time required to deliver user stories. We will discuss the rationale for specifically identifying these other work items later.

What is the SAFe Product Roadmap?

The SAFe Product Roadmap visually summarizes a product’s direction, highlighting upcoming features and milestones.

The Product Roadmap in SAFe outlines the anticipated journey of a product over time. It visually communicates the direction and progress of the product by displaying upcoming Features and Significant Milestones. This roadmap aids in setting expectations for stakeholders and helps align teams toward common objectives. It is a strategic tool that shows a high-level view of the product’s evolution while providing a common understanding of its future direction.

What is the composition and purpose of the Product Roadmap?

The Product Roadmap comprises planned features, milestones, and timelines to align stakeholders on a product’s future direction.

The Product Roadmap in SAFe combines planned Features, significant Milestones, and Timelines.

  • Features derived from the Program Backlog represent the upcoming functionality increments.
  • Milestones denote important events or achievements.
  • Timelines provide a temporal context for the Features and Milestones.

The central purpose of the roadmap is to provide a shared understanding of the product’s future direction among all stakeholders. It aids expectation management, facilitates strategic decision-making, and promotes team alignment.

The Roadmap comprises a series of planned release dates, each with a theme and a prioritized set of features. Although it is mechanically simple to represent the Roadmap, determining its content is different.

The outcomes of release planning are utilized to update the (product or solution) Roadmap, which offers an understanding of how the enterprise aims to deliver increasing value over time.

How do you balance flexibility and expectation management with Product Roadmaps?

Balancing flexibility and expectation management with Product Roadmaps involves frequent revisiting, stakeholder communication, and applying a rolling wave planning approach.

Achieving the right balance between flexibility and expectation management when dealing with Product Roadmaps involves three specific activities, and they are:

  • The roadmap is a living document that is revisited and updated frequently to adapt to changing circumstances.
  • Regular communication with stakeholders to set and manage expectations effectively.
  • Applying a rolling wave planning approach allows the teams to plan in detail for the near term while keeping a flexible outlook for the distant future. This method enables the roadmap to remain a useful strategic tool, providing direction without constraining agility.

In the SAFe Requirements Model, the Roadmap comprises a series of planned release dates, each with a theme, a set of objectives, and a prioritized feature set. The “next” release on the Roadmap is committed to the enterprise based on the work completed in the most recent release planning session. Releases beyond the next one are not committed, and their scope is somewhat vague.

Thus, the Roadmap embodies the enterprise’s current “plan of intent” for upcoming and future releases. However, it is subject to change—as development facts, business priorities, and customer needs change—therefore, release plans beyond the next release must not be used to establish external commitments.

What is the SAFe Product Vision?

SAFe Product Vision is a clear, inspiring goal representing the future state of a product.

In the SAFe Requirements Model, the Product Vision is a high-level, strategic description of the desired end state for a product or solution. The Product Vision guides Agile teams, helping them make decisions, prioritize features, and align their work with the organization’s broader objectives. Fostering a shared understanding and commitment across teams and stakeholders is essential, ensuring consistent direction throughout the product development process.

What are the key elements of the SAFe Product Vision?

The key aspects of the SAFe Product Vision include target state, customers, needs, and differentiation.

The Product Vision addresses six specific questions, and they are:

  • What is this program’s strategic intent?
  • What problem will the application, product, or system resolve?
  • What features and benefits will it offer?
  • Who will it cater to?
  • What performance, reliability, etc., will it deliver?
  • What platforms, standards, applications, etc., will it support?

The Product Vision in SAFe defines the ‘target state’ – a snapshot of the product’s desired future. It identifies customers or the audience who will benefit from the product. It outlines ‘needs’ – the problems or challenges the product will address. Lastly, it spells out ‘differentiation’ – how the product stands out from its competitors. Together, these components shape a comprehensive and compelling vision that informs and motivates everyone involved in the product’s development.

How is the SAFe Product vision documented?

The SAFe Product vision is documented using a vision statement, vision board, datasheet, draft press release, or vision box.

Since the product and software requirements specification documents and the like are unlikely to exist, directly communicating the Vision for the Scaled Agile program must take a different form. Agile teams take a variety of approaches to communicating the Vision. These include the following: 

  • Vision document 
  • Vision Board
  • Draft press release 
  • Preliminary data sheet 
  • Backlog and Vision briefing

Documenting the Product Vision in SAFe can be approached in several ways. One common method is a ‘vision statement’ – a concise, written articulation of the product’s future state. Alternatively, a ‘vision board’ is created using images and text to represent the product’s goals visually. Another approach is a ‘vision box,’ a mock-up of the product’s packaging containing key information about the product. These methods help communicate the vision clearly and compellingly, enabling all stakeholders to align their efforts toward achieving it.

Product Vision Statement and Template

The Product Vision document in SAFe typically includes the following elements:

How do you balance the Product Vision and Timelines in SAFe?

Balancing the Product Vision and Timelines in SAFe requires continuous alignment of stakeholders, prioritizing based on value, and maintaining a sustainable pace.

Achieving equilibrium between the Product Vision and Timelines in SAFe involves three strategies, and they are:

  • Regular alignment of stakeholders ensures everyone understands the product’s direction and the timelines involved.
  • Prioritizing Features based on their value and dependencies ensures the most impactful work is done first.
  • Maintaining a sustainable pace of development prevents burnout and ensures the team consistently delivers value over time, thereby upholding the Product Vision while adhering to the set Timelines.

What is the Architectural Runway in SAFe?

Architectural Runway in SAFe is the technical foundation that supports upcoming feature delivery without substantial redesign.

In SAFe, the Architectural Runway refers to the pre-existing, evolving technical infrastructure that enables the smooth delivery of impending features, minimizing the need for extensive, time-consuming redesigns. It’s a critical part of Agile development, ensuring readiness for future iterations, and is maintained and extended by implementing Enabler Epics and stories.

What is the Purpose of Architectural Runway?

The purpose of Architectural Runway is to ensure readiness for the implementation of upcoming features with minimal redesign.

The architectural runway is defined as follows:

A system with architectural runway contains existing or planned infrastructure sufficient to allow the incorporation of current and anticipated requirements without excessive refactoring.

The primary role of the Architectural Runway in SAFe is to provide a robust, flexible technical framework that aids in the swift and efficient delivery of impending features. Organizations can avoid the delays and resources associated with substantial system redesigns by having a well-maintained Architectural Runway, thereby promoting a smooth, continuous flow of value to the end users.

What are the Architectural Requirements in SAFe?

Architectural Requirements in SAFe are the technical prerequisites necessary for feature implementation.

Architectural requirements in SAFe denote the technical conditions that must be met to facilitate the successful deployment of new features. They define the system’s architecture, design, and infrastructure guidelines. This information directs teams when constructing or modifying the system, ensuring alignment with the system’s overall design and the company’s strategic objectives.

Architectural Runway and the Enterprise Portfolio

Addressing crucial technology initiatives.

In the context of an enterprise’s portfolio of products and in the face of a series of shorter, incremental releases, architectural runway answers a crucial question:

What technology initiatives need to be underway now so that we can reliably deliver a new class of features in the next year or so?

Distinguishing from Side R&D Projects

Here, we’re not discussing side R&D projects that an enterprise may use to determine technology strategies, establish feasibility, etc. Those are localized efforts and are managed by teams or system architects. Instead, we’re discussing large-scale changes to the code base necessary to support features on the current roadmap and changes that could affect most, or even all, development teams.

Examples of Large-Scale Architectural Changes

Here are some examples:

  • Implement a standard install, licensing, and user authentication model across each product in the suite.
  • Convert the transaction server to a microservices-based architecture.
  • Redesign the operating system to support symmetrical multiprocessing.

The Importance of Timely Implementation

These changes are not simple refactors. They will involve significant, structural changes that could affect millions of lines of code and require dozens (or even hundreds) of person-years. And, if the enterprise wants to accomplish it next year or even the year after, it must start now.

To start now, this work needs to be defined and communicated to the team like any other major initiative, even though the end-user value may be a year or so down the road.

Collaborative Maintenance of the Architectural Runway

The System Architect/Engineer continuously maintains and evolves the architectural runway in collaboration with Agile teams, allowing for faster delivery of value to customers and reducing technical debt. It is critical to enable the product’s scalability, performance, and maintainability throughout its lifecycle.

How are SAFe Architectural Epics Implemented?

SAFe Architectural Epics are implemented through prioritization, analysis, implementation, and acceptance steps within the Portfolio Kanban system.

Architectural Epics in SAFe are significant initiatives that guide the evolution of the system’s technical aspects. Their implementation follows a structured approach within the Portfolio Kanban system.

  • The Architectural Epic and its benefits are documented.
  • Architectural Epics are prioritization based on the cost of delay or WSJF.
  • Detailed analysis, including Lightweight Business Case development, follows.
  • The implementation stage begins upon approval, spanning multiple Planning Intervals (PIs) if needed.
  • The acceptance step concludes the process, validating that Epic’s intended benefits have been realized.

Architectural epics will be implemented incrementally in the main code line, just like any other epic. By doing so, development teams commit to a “do no harm” refactoring approach. In other words, they implement these large-scale refactors in small increments. At each PSI, they commit to “do no harm” to the systems or its users. They roll out the architectural changes piecemeal and reveal the new capabilities to the users only when there’s sufficient infrastructure to do so. It isn’t easy. It is agile. And it does work.

How is the SAFe Architectural Runway sustained?

You sustain the SAFe Architectural Runway by continuously implementing Enabler Epics and Enabler Stories.

Sustaining the Architectural Runway in SAFe involves a continual focus on implementing Enabler Epics and Enabler Stories. These elements enhance and extend the existing technical infrastructure, ensuring it stays aligned with current and future business needs. Regularly addressing the technical debt and investing in the system’s modularity, scalability, and security are other crucial aspects of maintaining a healthy Architectural Runway. This proactive approach ensures the system remains flexible and capable of supporting the swift, efficient delivery of new features.

What are the risks of neglecting the Architectural Runway?

The continuous build-out and maintenance of new architectural runways are the responsibility of all mature agile teams. Failing to do so will result in one of two negative outcomes:

  • Release dates will be missed because large-scale, just-in-time infrastructure refactoring adds unacceptable risk to scheduling.
  • Failure to systematically extend the architecture means teams eventually run out of runway. New features cannot be added without significant refactoring. Velocity slows. The system eventually becomes so brittle and unstable that it has to be entirely rewritten.

How is the Architecture Maintained at the Portfolio, Program, and Team Levels?

This work must happen continuously at each Portfolio, Program, and Team level.

Portfolio Level

The Scaled Agile Portfolio-level architectural runway is achieved by defining, communicating, and implementing architecture epics that drive the company’s technology vision. Some will require significant levels of investment and consume substantial resources. In the short term, some may even reduce the velocity of current and new feature implementations. Because failing to implement them will eventually compromise the company’s position in the market, architectural epics must be visible, estimated, and planned just like any other epic.

Program Level

At the Program level, product managers, system teams, project teams, and architects translate the architectural epics into architectural features relevant to each release. They are prioritized, estimated, and resourced like any other feature. And, like features, each architectural initiative must also be conceptually complete at each release boundary to not compromise the new release.

At the Team level, refactors and design spikes are often necessary to extend the runway and are prioritized along with user stories. This way, architectural work is visible, accountable, and demonstrable at every iteration boundary. This is achieved by agreement and collaboration with system architects, product owners, and agile tech leads, who determine what spikes need to happen and when.

What are Investment Themes?

Investment themes are categories of investments aligned to SAFe’s business strategy.

In SAFe, Investment Themes are broad categories that reflect the business’s strategic objectives and are used to guide resource allocation. They serve as a way to group Portfolio Epics that align with a particular business goal or strategy. This helps the organization ensure its investments align with strategic priorities and facilitates the decision-making process for funding and resource allocation.

Themes have a longer lifespan than epics and may remain mostly unchanged for a year or more.

Investment themes (or product themes) embody the initiatives that guide an enterprise’s investment in systems, products, applications, and services. They represent crucial product or service value propositions that offer market differentiation and competitive advantage. Collecting strategic investment themes for an enterprise or a business unit within an enterprise establishes the relative investment objectives for that entity. Managers are empowered to develop the initiative in the most economically and business-sensible manner for the enterprise within the partition (budget allocation). However, they typically can only exceed the budget or borrow resources from other themes with the agreement of the relevant stakeholders. Through this process, the enterprise exercises its fiduciary responsibility by directing investment towards agreed-upon business priorities.

What is the Scaled Agile Framework (SAFe)?

The Scaled Agile Framework (SAFe) is a set of organization and workflow patterns for implementing agile practices at an enterprise scale.

SAFe is a comprehensive guideline for large-scale, complex software systems. SAFe delivers Agile practices to individual teams and across teams of teams or Agile Release Trains (ARTs). By aligning the organization around value delivery and establishing a Lean-Agile mindset, SAFe aims to increase productivity, improve product quality, and foster faster time-to-market.

Why is Scaled Agile Requirements Management Important?

Scaled Agile Requirements Management facilitates alignment, visibility, and value delivery at scale in an Agile enterprise.

Requirements management in a SAFe context is central to aligning all Agile teams to deliver customer value. It ensures the requirements are visible, understandable, and actionable across all enterprise levels – from Portfolio to Program to Team. This alignment and transparency lead to improved productivity, quality, and customer satisfaction

What are the key benefits of implementing the SAFe Requirements Model?

Implementing the SAFe Requirements Model boosts an enterprise’s alignment, transparency, agility, and customer-value delivery.

Implementing the SAFe Requirements Model presents nine specific benefits for multi-team environments, and they are:

  • Enhanced Alignment : The SAFe Requirements Model aligns teams, programs, and portfolios to strategic objectives, ensuring everyone is working towards the same goals.
  • Improved Transparency : By making requirements traceable and visible at all levels, the model fosters transparency and improves decision-making.
  • Increased Agility : The iterative nature of the SAFe Requirements Model allows organizations to adapt quickly to changes, making them more responsive to market shifts and customer needs.
  • Customer-Centric Focus : The model’s emphasis on delivering customer value ensures products and services meet customer needs, improving customer satisfaction.
  • Risk Reduction : Regular feedback and iterative development reduce the risk of major failures, as issues are be identified and addressed earlier in the process.
  • Higher Quality Outputs : With continuous feedback and iterative refinement, the quality of the final product or service is likely to be higher.
  • Efficient Resource Utilization : With clear, traceable, and actionable requirements, teams work more efficiently, reducing wasted time and resources.
  • Improved Collaboration : The model fosters a culture of collaboration and shared understanding, promoting better communication within and across teams.
  • Business Success : With a focus on delivering value to customers, the SAFe Requirements Model ultimately contributes to business success by creating products and services that customers want and need.

The SAFe Requirements Model ensures that requirements are clearly understood, traceable, and actionable across all organizational levels. It promotes alignment between business strategy and technology execution, boosting efficiency and effectiveness. Fostering iterative development and continuous feedback enhances the enterprise’s agility, enabling faster response to changing customer needs. It emphasizes delivering customer value, thus improving customer satisfaction and business success.

What is the connection between SAFe and the SAFe Requirements Model?

The SAFe Framework uses the SAFe Requirements Model to structure, manage, and track requirements at all levels.

In the context of SAFe, the Requirements Model serves as a tool for organizing and understanding the diverse requirements that emerge in an enterprise context. It aids in the translation of business goals into actionable development tasks, facilitating a smoother workflow from concept to cash. It’s built to accommodate Epics, Capabilities, Features, and Stories that represent different levels of granularity in the requirements.

What is the role of the SAFe Requirements Model in modern organizations?

The SAFe Requirements Model acts as a bridge between business strategy and technology execution in modern organizations.

The SAFe Requirements Model helps translate business strategy into technological execution. Structuring requirements at different levels – Epics, Capabilities, Features, and Stories – enables better communication, clearer understanding, and more efficient implementation of strategic initiatives across the organization.

What are the disadvantages of traditional requirement management?

Traditional requirements management methods often lead to delayed feedback, limited adaptability, and misalignment between business and technology teams.

Traditional methods are often linear and rigid, expecting requirements to be fully defined upfront and rarely adapting to changes. This approach results in delayed feedback loops and a lack of agility to respond to changing business needs. Moreover, these methods often struggle to align business strategy with technology execution, leading to miscommunication, misunderstandings, and solutions that don’t meet the intended business value.

How do SAFe and Traditional Requirements Models differ?

The SAFe Requirements Model is iterative, adaptable, and focuses on delivering customer value, contrasting with traditional models, which are linear, rigid, and often business-centric.

Unlike traditional linear and fixed models, the SAFe Requirements Model allows for iterative refinement and adaptation. It promotes continuous feedback and adjustments as a project progresses, ensuring the final product meets customer needs. Moreover, it focuses on delivering customer value rather than meeting rigid business requirements. This customer-centric approach, coupled with flexibility and adaptability, differentiates the SAFe Requirements Model from traditional ones.

How does the SAFe Requirements Model extend the Agile Requirements methods?

The SAFe Requirements Model expands traditional Agile methods to accommodate large-scale, complex enterprises.

Traditional Agile methods are excellent at the team level but struggle when scaling to larger organizations. The SAFe Requirements Model addresses this by introducing a hierarchical structure for requirements that aligns with the layered structure of large enterprises. It integrates Epics, Capabilities, Features, and Stories, ensuring that business objectives are effectively translated into actionable development tasks at all organizational levels.

What are the SAFe Core Competencies?

SAFe’s seven core competencies, including Agile Product Delivery, provide a holistic approach to delivering value in a Lean, Agile, and sustainable manner.

The Scaled Agile Framework (SAFe) defines seven core competencies, and they are:

  • Lean-Agile Leadership:  Inspires adoption of Agile practices.
  • Team and Technical Agility:  Enhances team capabilities and technical skills.
  • Agile Product Delivery:  Delivers customer value through fast, integrated delivery cycles.
  • Enterprise Solution Delivery:  Manages large-scale, complex solutions.
  • Lean Portfolio Management:  Aligns strategy and execution.
  • Organizational Agility:  Enables quick, decentralized decision-making.
  • Continuous Learning Culture:  Encourages innovation and improvement.

What are the SAFe Principles?

The SAFe Principles are a set of ten fundamental principles derived from Lean and Agile methodologies that guide the implementation of SAFe.

SAFe principles are guidelines derived from Agile practices and methods, Lean product development, and systems thinking to facilitate large-scale, complex software development projects. The ten principles that make up the SAFe framework are as follows:

  • Take an economic view:  This principle emphasizes the importance of making decisions within an economic context, considering trade-offs between risk, cost of delay, and various operational and development costs.
  • Apply systems thinking:  This principle encourages organizations to understand the interconnected nature of systems and components and prioritize optimizing the system as a whole rather than individual parts.
  • Assume variability; preserve options:  This principle highlights the importance of maintaining flexibility in design and requirements throughout the development cycle, allowing for adjustments based on empirical data to achieve optimal economic outcomes.
  • Build incrementally with fast, integrated learning cycles:  This principle advocates for incremental development in short iterations, which allows for rapid customer feedback and risk mitigation.
  • Base milestones on an objective evaluation of working systems:  This principle emphasizes the need for objective, regular evaluation of the solution throughout the development lifecycle, ensuring that investments yield an adequate return.
  • Make value flow without interruptions:  This principle focuses on making value delivery as smooth and uninterrupted as possible by understanding and managing the properties of a flow-based system.
  • Apply cadence, and synchronize with cross-domain planning:  This principle states that applying a predictable rhythm to development and coordinating across various domains can help manage uncertainty in the development process.
  • Unlock the intrinsic motivation of knowledge workers:  This principle advises against individual incentive compensation, which can foster internal competition, and instead encourages an environment of autonomy, purpose, and mutual influence.
  • Decentralize decision-making:  This principle emphasizes the benefits of decentralized decision-making for speeding up product development flow and enabling faster feedback. However, it also recognizes that some decisions require centralized, strategic decision-making.
  • Organize around value:  This principle advocates that organizations structure themselves around delivering value quickly in response to customer needs rather than adhering to outdated functional hierarchies.

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A Complete Guide to SAFe Feature for Scaling Agile

Home Blog Agile A Complete Guide to SAFe Feature for Scaling Agile

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The Scaled Agile Framework has gained considerable popularity in current years for its ability to help organizations scale their Agile practices across the enterprise. SAFe®̥ features and SAFe®̥ capabilities support the implementation of Agile at scale, including Agile Release Trains, PI (Program Increment) Planning, Portfolio Management, and Lean-Agile Leadership.

These Scaled Agile features enable organizations to align their teams and processes around a common vision, foster collaboration and communication and deliver high-quality products and services to customers faster. Additionally, SAFe® Epics and Features provide a structured approach to product management, enabling organizations to prioritize work based on business value and customer needs. The training courses equip professionals with the skills to implement SAFe®̥ practices in their organizations, drive innovation, and achieve business agility. Browse for Agile training courses crucial for professionals looking to adopt Agile methodologies and practices in their organizations.

What are Features in SAFe®?

SAFe® (Scaled Agile Framework) is a methodology for implementing agile practices at scale in larger organizations. In SAFe®, features refer to a unit of functionality that provides business value to the customer. Features are typically defined and prioritized based on their importance to the business and customer needs.

In SAFe®, features are grouped together into a feature backlog, which is a prioritized list of features that need to be implemented. The feature backlog is used to plan and prioritize work in SAFe® and is continually refined based on feedback and changing business needs.

Features are typically broken down into smaller pieces of work called user stories, which are more detailed descriptions of the functionality that is needed to implement the feature. User stories are used to plan and estimate the work required to implement the feature and are typically tracked in a separate backlog called the user story backlog.

Features are a central concept in SAFe®, and they are used to drive the development process and ensure that the team is delivering business value to the customer. By breaking down work into features and user stories, teams can work more efficiently and effectively, and deliver high-quality software that meets the needs of the business and its customers.  Scaled agile framework courses  can teach you how to define, prioritize, and deliver features in SAFe®

Types of SAFe® Features

SAFe® (Scaled Agile Framework) features are designed to help organizations implement and scale Agile practices in a structured and efficient manner. These features include Agile Release Trains, Program Increments, Lean Portfolio Management, Continuous Integration/Deployment, DevOps, and Agile Teams, which work together to deliver value to customers and improve business outcomes.

SAFe® (Scaled Agile Framework) methodology includes three types of features: business features, architectural features, and enabler features.

  • Business features provide high-level descriptions of business functionality that provide value to the customer. They represent the customer's needs and are used to prioritize the work of development teams. Business features are a critical input to the portfolio and program level planning, helping organizations to focus on delivering the highest value to the customer.
  • Architectural features are technical descriptions of the system or solution functionality that support business features. They provide guidance for the design and implementation of the system or solution, ensuring that it is scalable, maintainable, and secure. Architectural features are a critical input to the solution level planning, helping organizations to develop a well-architected solution that meets the business requirements.
  • Enabler features are the smallest pieces of work required to implement an architectural or business feature. They are often technical in nature and help to remove technical impediments that may slow down the development process. Enabler features are a critical input to the program and team level planning, helping development teams to identify the technical dependencies of their work and to plan accordingly.

Understanding these three types of features is essential to implementing SAFe® successfully and delivering value to the customer. By leveraging these features, organizations can manage and deliver value in a more efficient and effective manner.

  • Discovering and Describing Features:  This type of feature is focused on identifying and understanding customer needs and describing them in a clear and concise manner. Examples of discovering and describing features include User Stories, Epics, and Business Requirements.
  • Creating and Managing Features : This type of feature helps organizations create and manage a backlog of features that need to be developed to deliver value to customers. Examples of creating and managing features include Backlog Management, Iteration Planning, and Program Backlogs.
  • Prioritizing Features : This type of feature helps organizations prioritize the backlog of features based on customer needs, business value, and other factors. Examples of prioritizing features include WSJF (Weighted Shortest Job First), Cost of Delay, and Value Stream Mapping .
  • Estimating Features : This type of feature helps organizations estimate the time and effort required to develop each feature, which helps with planning and resource allocation. Examples of estimating features include Story Points, Ideal Days, and T-Shirt Sizing.
  • Accepting Features : This type of feature helps organizations ensure that the features developed meet the customer's needs and business requirements. Examples of accepting features include Acceptance Criteria, Definition of Done, and Acceptance Testing.

Benefits of SAFe® Features

SAFe® (Scaled Agile Framework) offers benefits such as scalability, collaboration, and transparency, enabling organizations to achieve agility at scale, work more effectively, and make informed decisions.

Below are some benefits of SAFe® features:

  • Improved collaboration and communication: SAFe® features encourage collaboration and communication between teams, allowing for a more cohesive and streamlined development process.
  • Better alignment with customer needs: By utilizing SAFe® features to discover and describe customer needs, organizations can ensure that their solutions are aligned with customer needs and business goals, resulting in increased customer satisfaction and improved ROI.
  • Faster time-to-market: SAFe® features allow for the efficient management of development efforts, breaking down larger features into smaller, more manageable pieces that can be delivered faster.
  • Improved quality: SAFe® features provide tools and processes for acceptance testing and quality assurance, ensuring that features meet the required standards and are of high quality.
  • Increased flexibility: SAFe® features provide a flexible framework that can be customized to suit the unique needs of each organization, enabling organizations to respond to changing market conditions and customer needs more quickly.

Overall, leveraging SAFe® features can result in a more efficient and effective Agile development process, resulting in improved customer satisfaction, increased revenue, and a competitive advantage in the marketplace.

How to Use Features of SAFe®?

SAFe® provides a set of practices, roles, and tools to enable organizations to scale agile methodologies and deliver value to customers faster. Here are some steps to use the features of SAFe®:

  • Understand the SAFe® methodology: Before you start using the features of SAFe®, it's essential to have a good understanding of the methodology. You can read the SAFe® website, attend leading SAFe® courses or hire a SAFe® coach to help you with this.
  • Identify the SAFe® features that align with your goals: SAFe® offers a wide range of features, including Agile Release Trains (ARTs), Lean Portfolio Management, Agile Product Delivery, Continuous Integration and Continuous Deployment (CI/CD), DevOps, and more. Identify the features that align with your goals and needs.
  • Create an implementation plan: Once you've identified the SAFe® features you want to use, create an implementation plan. This plan should outline the steps you'll take to introduce the features into your organization, the timeline for implementation, and any resources you'll need.
  • Train your team: SAFe® is a team-based approach, so it's crucial to train your team on the methodology and the features you're implementing. Provide SAFe® Scrum Master training course to your team and ensure everyone understands the SAFe® principles, practices, and tools.
  • Implement SAFe® features gradually: SAFe® features are complex, and it's important to implement them gradually to avoid overwhelming your team. Start with a few features, test them, and make adjustments as necessary before adding more features.
  • Monitor and evaluate progress: Regularly monitor and evaluate your SAFe® implementation to ensure it's achieving the desired results. Use metrics such as cycle time, lead time, and customer satisfaction to measure progress.
  • Continuously improve: SAFe® is an iterative process, and continuous improvement is key to its success. Regularly evaluate and adjust your SAFe® implementation to ensure you're delivering value to your customers and achieving your business goals.

In summary, to use SAFe® features, you need to understand the methodology, identify the features that align with your goals, create an implementation plan, train your team, implement the features gradually, monitor progress, and continuously improve your implementation.

What are Capabilities in SAFe®?

In SAFe® (Scaled Agile Framework), capabilities refer to a higher-level portfolio management construct that represents the ability of the organization to deliver value to its customers. Capabilities are a set of related features that work together to achieve a specific business outcome or goal.

Capabilities are used to plan and prioritize work at the portfolio level, and they are typically tied to specific business initiatives or objectives. They are also used to align the work of multiple Agile Release Trains (ARTs) and teams, ensuring that they are all working towards the same overall goal.

In SAFe®, capabilities are typically broken down into smaller pieces of work called epics, which are larger than user stories but smaller than capabilities. Epics are used to describe the scope of the work required to achieve a capability, and they are used to plan and prioritize work at the program level.

By breaking down work into capabilities, epics, and user stories, SAFe® provides a hierarchical structure for planning and delivering value to the customer. This structure allows organizations to align their work with their strategic goals and ensures that teams are working towards a common purpose, resulting in increased efficiency and better business outcomes.

Splitting Features and Capabilities

This type of feature helps organizations break down larger features and capabilities into smaller, more manageable pieces that can be developed and delivered more efficiently. Examples of splitting features and capabilities include Spikes, MVPs (Minimum Viable Products), and Story Mapping.

A Framework for Success

In conclusion, SAFe® provides a robust framework for organizations looking to scale agile practices and manage large-scale software development projects. Its features and capabilities are designed to align an organization's strategy with its development efforts, promote collaboration and communication among teams, and deliver value to customers faster. By implementing SAFe® gradually, training teams, and monitoring progress regularly, organizations can successfully adopt SAFe® and enjoy its benefits of increased efficiency, faster time-to-market, and improved customer satisfaction. SAFe® is a powerful tool for organizations looking to stay competitive in today's fast-paced software development landscape.

Frequently Asked Questions

SAFe®, or the Scaled Agile Framework, has four levels, each providing increasing degrees of organization and coordination:

  • Essential SAFe®: provides the foundation for scaling agile across an organization.
  • Large Solution SAFe®: coordinates multiple agile teams working on a common solution.
  • Portfolio SAFe®: aligns an organization's portfolio of initiatives and programs with its overall business strategy.
  • Full SAFe®: provides a comprehensive approach to scaling agile across an organization, including coordinating multiple value streams and managing large and complex solutions.

In SAFe®, a feature is a small, self-contained functionality that delivers value to the customer. A feature typically takes a few weeks to a few months to implement and is developed by a cross-functional agile team. The exact size of a feature can vary depending on the context and complexity of the solution being developed. However, in general, a feature is larger than a user story and smaller than an epic. It is typically sized to be deliverable within a single Program Increment (PI) and is aligned with the organization's overall business and customer needs.

In SAFe®, a feature team is a cross-functional and self-organizing agile team that is responsible for delivering a feature or set of features that provide value to the customer.

The feature team typically includes all the skills and expertise needed to design, develop, test, and deploy the feature, and is composed of full-time members who work together in a collaborative and iterative manner.

Feature teams are an important aspect of SAFe®, as they enable organizations to deliver high-quality and valuable features to customers on a regular basis, and are a key component of the Agile Release Train (ART) which is a primary vehicle for delivering value in SAFe®.

A feature in SAFe® is a high-level requirement that describes a valuable functionality or capability that the software system should provide to its users. An example of a feature in SAFe® could be "Streamlined checkout process for improved user experience" for an e-commerce website. This feature would involve multiple user stories or backlog items, such as saving shipping and payment information, providing real-time shipping cost estimates, and implementing a clear interface for entering payment information. The development team would follow SAFe®'s steps, including breaking down the feature, prioritizing components, estimating time, and iterating on the design and implementation until it meets quality standards.

Epics in SAFe® (Scaled Agile Framework) are large initiatives or projects that cannot be completed within a single iteration and require multiple teams to work collaboratively to achieve the desired outcome. They are similar to features, but at a higher level of abstraction. Epics are used to provide a strategic roadmap for the development team and ensure that everyone is working towards a common goal. They are broken down into smaller, more manageable pieces called features, which can then be prioritized and scheduled for delivery over multiple iterations. Epics are typically defined by the product owner and are used to align the development team with the overall business objectives.

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Rajesh Bhagia

Rajesh Bhagia is experienced campaigner in Lamp technologies and has 10 years of experience in Project Management. He has worked in Multinational companies and has handled small to very complex projects single-handedly. He started his career as Junior Programmer and has evolved in different positions including Project Manager of Projects in E-commerce Portals. Currently, he is handling one of the largest project in E-commerce Domain in MNC company which deals in nearly 9.5 million SKU's.

In his role as Project Manager at MNC company, Rajesh fosters an environment of teamwork and ensures that strategy is clearly defined while overseeing performance and maintaining morale. His strong communication and client service skills enhance his process-driven management philosophy.

Rajesh is a certified Zend Professional and has developed a flair for implementing PMP Knowledge Areas in daily work schedules. He has well understood the importance of these process and considers that using the knowledge Areas efficiently and correctly can turn projects to success. He also writes articles/blogs on Technology and Management

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Minimum Requirements for a Feature

Minimum requirements for a feature: what is a benefit hypothesis, minimum requirements for a feature: who writes acceptance criteria, feature definition.

A feature, within the scaled Agile definition (SAfe), requires a benefits hypothesis and acceptance criteria. These establish what and why you are testing and how you will determine success or failure. Each feature will usually have three key components that form the minimum requirements: Beneficiaries. These are needed upfront to establish the hypothesis and the acceptance criteria. Benefit hypothesis.  Acceptance criteria.

.css-uphcpb{position:absolute;left:0;top:-87px;} How do you write a feature in agile?

The minimum requirements already discussed can be made more detailed by covering a few related areas:

The beneficiaries.

The benefit hypothesis. 

The feature’s business value.

A clear feature description.

Acceptance criteria.

The two fundamental elements of the benefits hypothesis and the acceptance criteria can be unpacked in a little more detail to illustrate their individual and collective roles for features.

The benefit hypothesis is the business value that the feature is expected to deliver. Similar to a scientific hypothesis, this is a statement that will ultimately be tested to see if it is correct. A good formula to use is:

If (proposition), then (benefit)

The proposition is what your team plans to deliver, while the benefit is the value that this will deliver. Benefits can be business-side and include:

Increased efficiency.

Greater transparency.

Cost reductions.

Improved data streams.

Increased revenue.

On the client-side, benefits can include:

Increase customer satisfaction.

Improved functionality.

Greater simplicity for better customer experiences (CX).

How likely is this proposition able to deliver this benefit? 

Is this feature’s success rate quantifiable? 

You must be able to validate your hypothesis to measure the relative success or lack of success of the related feature. Ongoing optimization or even a decision to pivot will not be possible without the ability to quantify how well the proposition succeeded in delivering the benefit.

In Scaled Agile Frameworks (SAFe) a feature’s acceptance criteria are usually written by the stakeholder or the product owner. The acceptance criteria should provide a framework to measure whether the benefit is being delivered by the proposition. In other words, has the feature shown the benefit hypothesis to be correct? If not, is it possible to optimize or would it be better to pivot?

The main functions of acceptance criteria are:

Determine if the feature has been implemented correctly.

Establish whether the business benefits are being delivered.

Mitigate implementation risks.

Facilitate early validation testing to prevent unnecessary costs and effort.

Inform user stories and functional tests.

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What if we found ourselves building something that nobody wanted? In that case what did it matter if we did it on time and on budget? —Eric Ries

Portfolio epics are typically cross-cutting, typically spanning multiple value streams and Program Increments (PIs). SAFe recommends applying the Lean Startup build-measure-learn cycle for epics to accelerate the learning and development process, and to reduce risk.

This article primarily describes the definition, approval, and implementation of portfolio epics . Program and Large solution epics, which follow a similar pattern, are described briefly at the end of this article.

There are two types of epics, each of which may occur at different levels of the Framework. Business epics directly deliver business value, while enabler epics are used to advance the Architectural Runway  to support upcoming business or technical needs.

It’s important to note that epics are not merely a synonym for projects; they operate quite differently, as Figure 1 highlights. SAFe generally discourages using the project funding model (refer to the Lean Portfolio Management article). Instead, the funding to implement epics is allocated directly to the value streams within a portfolio. Moreover, Agile Release Trains (ARTs) develop and deliver epics following the Lean Startup cycle (Figure 6).

safe feature benefit hypothesis example

Defining Epics

Since epics are some of the most significant enterprise investments, stakeholders need to agree on their intent and definition. Figure 2 provides an epic hypothesis statement template that can be used to capture, organize, and communicate critical information about an epic.

safe feature benefit hypothesis example

Download Epic Hypothesis Statement

Portfolio epics are made visible, developed, and managed through the  Portfolio Kanban system where they proceed through various states of maturity until they’re approved or rejected. Before being committed to implementation, epics require analysis. Epic Owners take responsibility for the critical collaborations required for this task, while  Enterprise Architects typically shepherd the enabler epics that support the technical considerations for business epics.

Defining the Epic MVP

Analysis of an epic includes the definition of a Minimum Viable Product (MVP) for the epic. In the context of SAFe, an MVP is an early and minimal version of a new product or business Solution that is used to prove or disprove the epic hypothesis . As opposed to story boards, prototypes, mockups, wire frames and other exploratory techniques, the MVP is an actual product that can be used by real customers to generate validated learning.

Creating the Lean Business Case

The result of the epic analysis is a Lean business case (Figure 3).

safe feature benefit hypothesis example

Download Lean Business Case

The LPM reviews the Lean business case to make a go/no-go decision for the epic. Once approved, portfolio epics stay in the portfolio backlog until implementation capacity and budget becomes available from one or more ARTs. The Epic Owner is responsible for working with Product and Solution Management  and  System Architect/Engineering to split the epic into Features or Capabilities during backlog refinement. Epic Owners help prioritize these items in their respective backlogs and have some ongoing responsibilities for stewardship and follow-up.

Estimating Epic Costs

As Epics progress through the Portfolio Kanban, the LPM team will eventually need to understand the potential investment required to realize the hypothesized value. This requires a meaningful estimate of the cost of the MVP and the forecasted cost of the full implementation should the epic hypothesis be proven true.

  • The MVP cost ensures the portfolio is budgeting enough money to prove/disprove the Epic hypothesis and helps ensure that LPM is making investments in innovation in accordance with lean budget guardrails
  • The forecasted implementation cost factors into ROI analysis, help determine if the business case is sound, and helps the LPM team prepare for potential adjustments to value stream budgets

The MVP cost estimate is created by the epic owner in collaboration with other key stakeholders. It should include an amount sufficient to prove or disprove the MVP hypothesis. Once approved, the MVP cost is considered a hard limit, and the value stream will not spend more than this cost in building and evaluating the MVP. If the value stream has evidence that this cost will be exceeded during epic implementation, further work on the epic should be stopped.

Estimating Implementation Cost

The MVP and/or the full implementation cost is further comprised of costs associated with the internal value streams plus any costs associated with external suppliers. It is initially estimated using t-shirt sizing (Figure 4) and refined over time as the MVP is implemented.

Estimating Epics in the early stages can be difficult since there is limited data and learning at this point. T-shirt sizing is a cost estimation technique which can be used by LPM, Epic Owners, architects and engineers, and other stakeholders to collaborate on the placement of epics into groups (or cost bands) of a similar size. A cost range is established for each T-shirt size using historical data. Each portfolio determines the relevant cost range for each T-shirt size. The gaps in the cost ranges reflect the uncertainty of estimates and avoid too much discussion around the edge cases. The full implementation cost can be refined over time as the MVP is built and learning occurs

Figure 4. Estimating Epics using T-shirt sizes

Supplier Costs

An Epic investment often includes a contribution and cost from suppliers, whether internal or external. Ideally, enterprises engage external suppliers via Agile contracts which supports estimating the costs of a suppliers contribution to a specific epic. For more on this topic, see the Agile Contracts advanced topic article.

Forecasting an epic’s duration

While it can be challenging to forecast the duration of an epic implemented by a mix of internal ARTs and external suppliers, an understanding of the forecasted duration of the epic is critical to the proper functioning of the portfolio. Similar to the cost of an epic, the duration of the epic can be forecasted as an internal duration, the supplier duration, and the necessary collaborations and interactions between the internal team and the external team. Practically, unless the epic is completely outsourced, LPM can focus on forecasts of the internal ARTs affected by the epic, as internal ARTs are expected to coordinate work with external suppliers.

Forecasting an epic’s duration requires an understanding of three data points:

  • An epic’s estimated size in story points for each affected ART, which can be estimated using the T-shirt estimation technique for costs by replacing the cost range with a range of points
  • The historical velocity of the affected ARTs
  • The percent (%) capacity allocation that can be dedicated to working on the epic as negotiated between Product and Solution Management, epic owners, and LPM

In the example shown in Figure 5, a portfolio has a substantial enabler epic that affects three ARTs and LPM seeks to gain an estimate of the forecasted number of PIs. ART 1 has estimated the epic’s size as 2,000 – 2,500 points. Product Management determines that ART 1 can allocate 40% of total capacity toward implementing its part of the epic. With a historical velocity of 1,000 story points per PI, ART 1 forecasts between five to seven PIs for the epic.

safe feature benefit hypothesis example

After repeating these calculations for each ART, the epic owner can see that while some ARTs will likely be ready to release on demand earlier than others, the forecasted duration to deliver the entire epic across all of the ARTs will likely be between six and eight PIs. If this forecast does not align with business requirements, further negotiations will ensue, such as adjusting capacity allocations or allocating more budget to work delivered by suppliers. Once the epic is initiated, the epic owner will continually update the forecasted completion.

Implementing Epics

The Lean Startup strategy recommends a highly iterative build-measure-learn cycle for product innovation and strategic investments. This strategy for implementing epics provides the economic and strategic advantages of a Lean startup by managing investment and risk incrementally while leveraging the flow and visibility benefits of SAFe (Figure 6). Gathering the data necessary to prove or disprove the Epic Hypothesis is a highly iterative process that continues until a data-driven result is obtained or the team consumes the MVP budget. In general, the result of a proven hypothesis is an MVP suitable for continued investment by the value stream. Continued investment in an Epic that has a dis-proven hypothesis requires the creation of a new epic and approval from the LPM Function.

SAFe Lean Startup Cycle

After it’s approved for implementation, the Epic Owner works with the Agile Teams to begin the development activities needed to realize the epic’s business outcomes hypothesis:

  • If the hypothesis is proven true,  the epic enters the persevere state, which  will drive more work by implementing additional features and capabilities. ARTs manage any further investment in the Epic via ongoing WSJF feature prioritization of the Program Backlog . Local features identified by the ART, and those from the epic, compete during routine WSJF reprioritization.
  • However, if the hypothesis is proven false, Epic owners can decide to pivot by creating a new epic for LPM review or dropping the initiative altogether and switching to other work in the backlog.

After evaluating an epic’s hypothesis, it may or may not be considered to remain as a portfolio concern. However, the Epic Owner may have some ongoing responsibilities for stewardship and follow-up.

The empowerment and decentralized decision-making of Lean budgets depend on Guardrails for specific checks and balances. Value stream KPIs and other metrics also support guardrails to keep the LPM informed of the epic’s progress toward meeting its business outcomes hypothesis.

Program and Solution Epics

Epics may also originate from local ARTs or Solution Trains, often starting as initiatives that warrant LPM attention because of their significant business impact or initiatives that exceed the epic threshold. These epics warrant a Lean Business Case and review and approval through the Portfolio Kanban system. The Program and Solution Kanban article describes methods for managing the flow of these epics.

Last update: 20 October 2022

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IMAGES

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COMMENTS

  1. Features and Capabilities

    Features are defined using a features and benefits format: Feature - A short phrase giving a name and context; Benefit hypothesis - The proposed measurable benefit to the end user or business; Avoid defining features with the 'user story voice' format designed to support one user role; features typically provide functionality for ...

  2. The ART of SAFe: Effective Feature Templates for SAFe

    Introduction. Features are the key vehicle for value flow in SAFe, yet they are also the source of much confusion amongst those implementing it. The framework specifies that "Each feature includes a Benefit Hypothesis and acceptance criteria, and is sized or split as necessary to be delivered by a single Agile Release Train (ART) in a Program ...

  3. Features and Capabilities

    Features and Capabilities. A Feature is a service that fulfills a stakeholder need. Each feature includes a benefit hypothesis and acceptance criteria, and is sized or split as necessary to be delivered by a single Agile Release Train (ART) in a Program Increment (PI). A Capability is a higher-level solution behavior that typically spans ...

  4. Design Thinking

    Design thinking practices promote changing the order in which we consider elements of the Feature-Benefit Hypothesis. They help Agile teams explore better and faster ways to deliver the desired benefits (Figure 6). Figure 6. The traditional 'features and benefits' matrix becomes a 'benefits and features' matrix.

  5. Implementing SAFe: Requirements Model (v6)

    Benefit Hypothesis: Expected value or benefit statement. ... SAFe Features are tested through iteration testing, integration testing, and system demos. ... hypothesis test is a statistical method used to make decisions or draw conclusions about population parameters based on sample data. Within the statistical domain, hypothesis testing serves ...

  6. Writing effective Features. Why is a high level of quality ...

    A feature is a service that fulfils a stakeholder need. Each feature includes a benefit hypothesis and acceptance criteria, and is sized or split as necessary to be delivered by a single Agile ...

  7. Managing SAFe Features

    Leveraging design thinking and customer-centricity, the Features and Benefits (FAB) matrix allows the coach to emphasize the Benefit Hypothesis. Here is an example provided by Scaled Agile, Inc.: From my experience, enterprises adopting SAFe embrace the measurable benefit aspect of the benefit hypothesis. In their mind, "if I am giving you ...

  8. Advanced Topic

    Figure 1. SAFe Requirements Model. For example, a feature is described by a phrase, benefit hypothesis, and acceptance criteria; a story is elaborated by a user-voice statement and acceptance criteria. These artifacts mostly replace the traditional system and requirements specifications with new paradigms based on Lean-Agile development.

  9. Understanding the Requirements in SAFe

    Features are defined using a features and benefits format: Feature — a short phrasegiving a name and context Benefit hypothesis — the proposed measurable benefit to the end user or business

  10. A Complete Guide to SAFe Feature for Scaling Agile

    SAFe® (Scaled Agile Framework) offers benefits such as scalability, collaboration, and transparency, enabling organizations to achieve agility at scale, work more effectively, and make informed decisions. Below are some benefits of SAFe® features: Improved collaboration and communication: SAFe® features encourage collaboration and ...

  11. What are the stories, features, capabilities, and epics in SAFe?

    Benefits hypothesis - a statement, which can be validated, about the benefits of the capability. Acceptance criteria - added until the product managers, who will take over content authority for the resulting features, have a sufficient understanding of the requirement to be able to write suitable features to be implemented by their respective ...

  12. Lean UX

    The SAFe Feature and Benefits matrix (FAB) can be used to capture this hypothesis as it moves through the Continuous Exploration cycle of the Program Kanban: Feature - A short phrase giving a name and context; ... to evaluate how well the new feature meets its benefits hypothesis. For example, "We believe the administrator can add a new ...

  13. Innovation Accounting in SAFe

    This tool defines the initiative, its expected benefit outcomes, and the leading indicators used to validate progress toward its hypothesis. Example of Airline Website Epic. For example, consider an airline that wants to develop a website for purchasing tickets. This is a significant endeavor that will consume a considerable amount of time and ...

  14. Confused about SAFe epics? Follow this real-world example

    Horizon 2 work is usually an epic to create an MVP, but can also be a feature or story. But the MVP must be put into production to a subset of users to validate the benefit hypothesis. And therefore, if it fails, it must be decommissioned as some people are using it and probably liking it despite the failed benefit hypothesis.

  15. What Are The Minimum Requirements For A Feature? SAFe, Agile

    A feature, within the scaled Agile definition (SAfe), requires a benefits hypothesis and acceptance criteria. These establish what and why you are testing and how you will determine success or failure. Each feature will usually have three key components that form the minimum requirements: Beneficiaries. These are needed upfront to establish the ...

  16. Enablers

    Enabler Features and Capabilities - Defined by Agile Release Trains (ARTs) and Solution Trains . Since these enablers are a type of Feature or Capability, they share the same attributes, including a short phrase, benefit hypothesis and acceptance criteria. They also must be sized to fit within a single PI.

  17. Epic

    In general, the result of a proven hypothesis is an MVP suitable for continued investment by the value stream. Continued investment in an Epic that has a dis-proven hypothesis requires the creation of a new epic and approval from the LPM Function. SAFe Lean Startup Cycle Figure 6. Epics in the Lean Startup Cycle