types of speeches in oral communication

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Chapter 9 Public Speaking

9.2 Types of Speeches

In today’s world, we are constantly bombarded with messages both good and bad. No matter where you live, where you work or go to school, or what kinds of media you use, you are probably exposed to hundreds. if not thousands, of advertising messages every day. Researcher Norman W. Edmund estimates that by 2020 the amount of knowledge in the world will double every seventy-three days (Edmund, 2005).

Christian Pierret –  Leader  – CC BY 2.0.

Because we live in a world where we are overwhelmed with content, communicating information in a way that is accessible to others is more important today than ever before. To help us further understand why public speaking is important, we will first examine public speaking in everyday life. We will then discuss how public speaking can benefit you personally.

Everyday Public Speaking

Every single day people across the United States and around the world stand up in front of some kind of audience and speak. In fact, there’s even a monthly publication that reproduces some of the top speeches from around the United States called  Vital Speeches of the Day  ( http://www.vsotd.com ). Although public speeches are of various types, they can generally be grouped into three categories based on their intended purpose: informative, persuasive, and entertaining.

Informative Speaking

One of the most common types of public speaking is  informative speaking . The primary purpose of informative presentations is to share one’s knowledge of a subject with an audience. Reasons for making an informative speech vary widely. For example, you might be asked to instruct a group of coworkers on how to use new computer software or to report to a group of managers how your latest project is coming along. A local community group might wish to hear about your volunteer activities in New Orleans during spring break, or your classmates may want you to share your expertise on Mediterranean cooking. What all these examples have in common is the goal of imparting information to an audience.

Informative speaking is integrated into many different occupations. Physicians often lecture about their areas of expertise to medical students, other physicians, and patients. Teachers find themselves presenting to parents as well as to their students. Firefighters give demonstrations about how to effectively control a fire in the house. Informative speaking is a common part of numerous jobs and other everyday activities. As a result, learning how to speak effectively has become an essential skill in today’s world.

Persuasive Speaking

A second common reason for speaking to an audience is to  persuade  others. In our everyday lives, we are often called on to convince, motivate, or otherwise persuade others to change their beliefs, take an action, or reconsider a decision. Advocating for music education in your local school district, convincing clients to purchase your company’s products, or inspiring high school students to attend college all involve influencing other people through public speaking.

For some people, such as elected officials, giving persuasive speeches is a crucial part of attaining and continuing career success. Other people make careers out of speaking to groups of people who pay to listen to them. Motivational authors and speakers, such as Les Brown ( http://www.lesbrown.com ), make millions of dollars each year from people who want to be motivated to do better in their lives. Brian Tracy, another professional speaker and author, specializes in helping business leaders become more productive and effective in the workplace ( http://www.briantracy.com ).

Whether public speaking is something you do every day or just a few times a year, persuading others is a challenging task. If you develop the skill to persuade effectively, it can be personally and professionally rewarding.

Entertaining Speaking

Entertaining speaking  involves an array of speaking occasions ranging from introductions to wedding toasts, to presenting and accepting awards, to delivering eulogies at funerals and memorial services in addition to after-dinner speeches and motivational speeches. Entertaining speaking has been important since the time of the ancient Greeks, when Aristotle identified epideictic speaking (speaking in a ceremonial context) as an important type of address. As with persuasive and informative speaking, there are professionals, from religious leaders to comedians, who make a living simply from delivering entertaining speeches. As anyone who has watched an awards show on television or has seen an incoherent best man deliver a wedding toast can attest, speaking to entertain is a task that requires preparation and practice to be effective.

Personal Benefits of Public Speaking

Oral communication skills were the number one skill that college graduates found useful in the business world, according to a study by sociologist Andrew Zekeri (Zekeri, 2004). That fact alone makes learning about public speaking worthwhile. However, there are many other benefits of communicating effectively for the hundreds of thousands of college students every year who take public speaking courses. Let’s take a look at some of the personal benefits you’ll get both from a course in public speaking and from giving public speeches.

Benefits of Public Speaking Courses

In addition to learning the process of creating and delivering an effective speech, students of public speaking leave the class with a number of other benefits as well. Some of these benefits include

• developing critical thinking skills,
• fine-tuning verbal and nonverbal skills,
• overcoming fear of public speaking.

Developing Critical Thinking Skills

One of the very first benefits you will gain from your public speaking course is an increased ability to think critically. Problem solving is one of many critical thinking skills you will engage in during this course. For example, when preparing a persuasive speech, you’ll have to think through real problems affecting your campus, community, or the world and provide possible solutions to those problems. You’ll also have to think about the positive and negative consequences of your solutions and then communicate your ideas to others. At first, it may seem easy to come up with solutions for a campus problem such as a shortage of parking spaces: just build more spaces. But after thinking and researching further you may find out that building costs, environmental impact from loss of green space, maintenance needs, or limited locations for additional spaces make this solution impractical. Being able to think through problems and analyze the potential costs and benefits of solutions is an essential part of critical thinking and of public speaking aimed at persuading others. These skills will help you not only in public speaking contexts but throughout your life as well. As we stated earlier, college graduates in Zekeri’s study rated oral communication skills as the most useful for success in the business world. The second most valuable skill they reported was problem-solving ability, so your public speaking course is doubly valuable!

Another benefit to public speaking is that it will enhance your ability to conduct and analyze research. Public speakers must provide credible evidence within their speeches if they are going to persuade various audiences. So your public speaking course will further refine your ability to find and utilize a range of sources.

Fine-Tuning Verbal and Nonverbal Skills

A second benefit of taking a public speaking course is that it will help you fine-tune your verbal and nonverbal communication skills. Whether you competed in public speaking in high school or this is your first time speaking in front of an audience, having the opportunity to actively practice communication skills and receive professional feedback will help you become a better overall communicator. Often, people don’t even realize that they twirl their hair or repeatedly mispronounce words while speaking in public settings until they receive feedback from a teacher during a public speaking course. People around the United States will often pay speech coaches over one hundred dollars per hour to help them enhance their speaking skills. You have a built-in speech coach right in your classroom, so it is to your advantage to use the opportunity to improve your verbal and nonverbal communication skills.

Overcoming Fear of Public Speaking

An additional benefit of taking a public speaking class is that it will help reduce your fear of public speaking. Whether they’ve spoken in public a lot or are just getting started, most people experience some anxiety when engaging in public speaking. Heidi Rose and Andrew Rancer evaluated students’ levels of public speaking anxiety during both the first and last weeks of their public speaking class and found that those levels decreased over the course of the semester (Rose & Rancer, 1993). One explanation is that people often have little exposure to public speaking. By taking a course in public speaking, students become better acquainted with the public speaking process, making them more confident and less apprehensive. In addition, you will learn specific strategies for overcoming the challenges of speech anxiety.

Comm 101 (Dutton) by [author removed at request of original publisher] is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

• Games, topic printables & more
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• Example speeches
• Commemorative
• Declamation
• Demonstration
• Informative
• Introduction
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• How to write a speech
• Using props/visual aids
• Acute anxiety help
• Breathing exercises
• Letting go - free e-course
• Using self-hypnosis
• Delivery overview
• 4 modes of delivery
• How to make cue cards
• How to read a speech
• 9 vocal aspects
• Vocal variety
• Diction/articulation
• Pronunciation
• Speaking rate
• How to use pauses
• Eye contact
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• About me/contact
• Types of speeches

The 4 types of speeches

Informative, demonstrative, persuasive and special occasion.

By:  Susan Dugdale  | Last modified: 01-31-2024

There are four main types of speeches or types of public speaking.

• Demonstrative
• Special occasion or Entertaining

To harness their power a speaker needs to be proficient in all of them: to understand which speech type to use when, and how to use it for maximum effectiveness.

What's on this page:

An overview of each speech type, how it's used, writing guidelines and speech examples:

• informative
• demonstrative
• special occasion/entertaining
• how, and why, speech types overlap

Return to Top

Informative speeches

An informative speech does as its name suggests: informs. It provides information about a topic. The topic could be a place, a person, an animal, a plant, an object, an event, or a process.

The informative speech is primarily explanatory and educational.

Its purpose is not to persuade or influence opinion one way or the other. It is to provide sufficient relevant material, (with references to verifiable facts, accounts, studies and/or statistics), for the audience to have learned something. 

What they think, feel, or do about the information after they've learned it, is up to them.

This type of speech is frequently used for giving reports, lectures and, sometimes for training purposes. 

Examples of informative speech topics:

• the number, price and type of dwellings that have sold in a particular suburb over the last 3 months
• the history of the tooth brush
• how trees improves air quality in urban areas
• a brief biography of Bob Dylan
• the main characteristics of Maine Coon cats
• the 1945 US bombing of Hiroshima and Nagasaki
• the number of, and the work of local philanthropic institutions
• the weather over the summer months
• the history of companion planting 
• how to set up a new password
• how to work a washing machine

Click this link if you'd like more informative topic suggestions .  You'll find hundreds of them.

And this link to find out more about the 4 types of informative speeches : definition, description, demonstration and explanation. (Each with an example outline and topic suggestions.)  

Demonstration, demonstrative or 'how to' speeches

A demonstration speech is an extension of an informative process speech. It's a 'how to' speech, combining informing with demonstrating.

The topic process, (what the speech is about), could either be demonstrated live or shown using visual aids.

The goal of a demonstrative speech is to teach a complete process step by step.

It's found everywhere, all over the world: in corporate and vocational training rooms, school classrooms, university lecture theatres, homes, cafes... anywhere where people are either refreshing or updating their skills. Or learning new ones.

Knowing to how give a good demonstration or 'how to' speech is a very valuable skill to have, one appreciated by everybody.

Examples of 'how to' speech topics are:

• how to braid long hair
• how to change a car tire
• how to fold table napkins
• how to use the Heimlich maneuver
• how to apply for a Federal grant
• how to fill out a voting form
• how to deal with customer complaints
• how to close a sale
• how to give medicine to your cat without being scratched to bits! 

Resources for demonstration speeches

1 . How to write a demonstration speech   Guidelines and suggestions covering:

• choosing the best topic : one aligning with your own interests, the audience's, the setting for the speech and the time available to you
• how to plan, prepare and deliver your speech - step by step guidelines for sequencing and organizing your material plus a printable blank demonstration speech outline for you to download and complete  
• suggestions to help with delivery and rehearsal . Demonstration speeches can so easily lurch sideways into embarrassment. For example: forgetting a step while demonstrating a cake recipe which means it won't turn out as you want it to. Or not checking you've got everything you need to deliver your speech at the venue and finding out too late, the very public and hard way, that the lead on your laptop will not reach the only available wall socket. Result. You cannot show your images.

2.  Demonstration speech sample outline   This is a fully completed outline of a demonstration speech. The topic is 'how to leave an effective voice mail message' and  the sample covers the entire step by step sequence needed to do that.

There's a blank printable version of the outline template to download if you wish and a YouTube link to a recording of the speech.

3.  Demonstration speech topics   4 pages of 'how to' speech topic suggestions, all of them suitable for middle school and up.

Persuasive speeches

The goal of a persuasive speech is to convince an audience to accept, or at the very least listen to and consider, the speaker's point of view.

To be successful the speaker must skillfully blend information about the topic, their opinion, reasons to support it and their desired course of action, with an understanding of how best to reach their audience.

Everyday examples of persuasive speeches

Common usages of persuasive speeches are:

• what we say when being interviewed for a job
• presenting a sales pitch to a customer
• political speeches - politicians lobbying for votes,
• values or issue driven speeches e.g., a call to boycott a product on particular grounds, a call to support varying human rights issues: the right to have an abortion, the right to vote, the right to breathe clean air, the right to have access to affordable housing and, so on.

Models of the persuasive process

The most frequently cited model we have for effective persuasion is thousands of years old.  Aristotle, the Greek philosopher, 384–322 BC , explained it as being supported by three pillars: ethos, pathos and logos. 

Briefly, ethos is the reliability and credibility of the speaker. How qualified or experienced are they talk on the topic? Are they trustworthy? Should we believe them? Why?

Pathos is the passion, emotion or feeling you, the speaker, bring to the topic. It's the choice of language you use to trigger an emotional connection linking yourself, your topic and the audience together, in a way that supports your speech purpose.

(We see the echo of Pathos in words like empathy: the ability to understand and share the feels of another, or pathetic: to arouse feelings of pity through being vulnerable and sad.)

Logos is related to logic. Is the information we are being presented logical and rational? Is it verifiable? How is it supported? By studies, by articles, by endorsement from suitably qualified and recognized people?

To successfully persuade all three are needed. For more please see this excellent article:  Ethos, Pathos, Logos: 3 Pillars of Public Speaking and Persuasion 

Monroe's Motivated Sequence of persuasion

Another much more recent model is Monroe's Motivated Sequence based on the psychology of persuasion.

It consists of five consecutive steps: attention, need, satisfaction, visualization and action and was developed in the 1930s by American Alan H Monroe, a lecturer in communications at Purdue University. The pattern is used extensively in advertising, social welfare and health campaigns.

Resources for persuasive speeches

1.   How to write a persuasive speech Step by step guidelines covering:

• speech topic selection
• setting speech goals
• audience analysis
• empathy and evidence
• balance and obstacles
• 4 structural patterns to choose from

2. A persuasive speech sample outline using Monroe's Motivated Sequence

3. An example persuasive speech written using Monroe's Motivated Sequence  

4.  Persuasive speech topics : 1032+ topic suggestions which includes 105 fun persuasive ideas , like the one below.☺ 

Special occasion or entertaining speeches

The range of these speeches is vast: from a call 'to say a few words' to delivering a lengthy formal address.

This is the territory where speeches to mark farewells, thanksgiving, awards, birthdays, Christmas, weddings, engagements and anniversaries dwell, along with welcome, introduction and thank you speeches, tributes, eulogies and commencement addresses. 

In short, any speech, either impromptu or painstakingly crafted, given to acknowledge a person, an achievement, or an event belongs here.

You'll find preparation guidelines, as well as examples of many special occasion speeches on my site.

Resources for special occasion speeches

How to prepare:

• an acceptance speech , with an example acceptance speech 
• a birthday speech , with ongoing links to example 18th, 40th and 50th birthday speeches
• an office party Christmas speech , a template with an example speech
• an engagement party toast , with 5 examples
• a eulogy or funeral speech , with a printable eulogy planner and access to 70+ eulogy examples
• a farewell speech , with an example (a farewell speech to colleagues)
• a golden (50th) wedding anniversary speech , with an example speech from a husband to his wife
• an impromptu speech , techniques and templates for impromptu speaking, examples of one minute impromptu speeches with a printable outline planner, plus impromptu speech topics for practice
• an introduction speech for a guest speaker , with an example
• an introduction speech for yourself , with an example
• a maid of honor speech for your sister , a template, with an example
• a retirement speech , with an example from a teacher leaving to her students and colleagues
• a student council speech , a template, with an example student council president, secretary and treasurer speech
• a Thanksgiving speech , a template, with an example toast
• a thank you speech , a template, with an example speech expressing thanks for an award, also a business thank you speech template
• a tribute (commemorative) speech , with a template and an example speech
• a welcome speech for an event , a template, an example welcome speech for a conference, plus a printable welcome speech planner
• a welcome speech for new comers to a church , a template with an example speech
• a welcome speech for a new member to the family , a template with an example

Speech types often overlap

Because speakers and their speeches are unique, (different content, purposes, and audiences...), the four types often overlap. While a speech is generally based on one principal type it might also have a few of the features belonging to any of the others. 

For example, a speech may be mainly informative but to add interest, the speaker has used elements like a demonstration of some sort, persuasive language and the brand of familiar humor common in a special occasion speech where everybody knows each other well.

The result is an informative 'plus' type of speech. A hybrid! It's a speech that could easily be given by a long serving in-house company trainer to introduce and explain a new work process to employees.  

Related pages:

• how to write a good speech . This is a thorough step by step walk through, with examples, of the general speech writing process. It's a great place to start if you're new to writing speeches. You'll get an excellent foundation to build on.
• how to plan a speech - an overview of ALL the things that need to be considered before preparing an outline, with examples
• how to outline a speech - an overview, with examples, showing how to structure a speech, with a free printable blank speech outline template to download
• how to make and use cue cards  - note cards for extemporaneous speeches 
• how to use props (visual aids)    

And for those who would like their speeches written for them:

• commission me to write for you

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The Importance Of Oral Communication

The South Korean film Parasite made history at the 2020 Oscars when it became the first non-English language film to…

The South Korean film Parasite made history at the 2020 Oscars when it became the first non-English language film to win the Academy Award for Best Picture. For his acceptance speech, director Bong Joon Ho said, “Once you overcome the one-inch-tall barrier of subtitles, you will be introduced to so many more amazing films.”

Bong was trying to change the way people perceive foreign language films. And he did. His words resonated not just with the South Korean audience, but with moviegoers worldwide.

Not every speaker leaves a lasting impression on their audience. But imagine if you could always speak with impact in your professional setting.

Strong oral communication is one of the best skills you can have in the workplace. Not only can you move, persuade and encourage others to think and act differently, your speaking skills also help you stand out among your co-workers.

Let’s explore the importance of different types of oral communication you need to become a competent professional.

What Is Oral Communication?

Importance of oral communication, types of oral communication.

Oral communication is communicating with spoken words. It’s a verbal form of communication where you communicate your thoughts, present ideas and share information. Examples of oral communication are conversations with friends, family or colleagues, presentations and speeches.

Oral communication helps to build trust and reliability. The process of oral communication is more effective than an email or a text message. For important and sensitive conversations—such as salary negotiations and even conflict resolution, you can rely on oral communication to get your point across, avoid misunderstandings and minimize confusion.

In a professional setting, effective oral communication is important because it is built on transparency, understanding and trust. Your oral communication skills can boost morale, encourage improved performance and promote teamwork .

Here are some benefits of oral communication:

It saves time by letting you convey your message directly to the other person and getting their response immediately.

It’s the most secure form of communication for critical issues and important information

It helps to resolve conflicts with face-to-face communication

It’s a more transparent form of communication as it lets you  gauge how others react to your words

There are different examples of oral communication in a business setting. You need several oral communication skills for career advancement. Let’s look at different types of oral communication:

Elevator Pitch

Imagine you meet the CEO of your organization in the elevator. Now, you have 30 seconds to introduce yourself before they get out on the next floor. This is your elevator pitch. It’s a form of oral communication where you have to succinctly explain who you are and what you want from the other person.

Formal Conversations

These are common at work because you have to constantly interact with your managers, coworkers and stakeholders such as clients and customers. Formal conversations are crisp, direct and condensed. You have to get your point across in a few words because everyone has only limited time to spare.

Informal Conversations

These are conversations that you have with your team members or friends and family. They are mostly without an agenda. You can talk about your day, what you’re going to eat for lunch or discuss weekend plans. These are friendly conversations peppered with light banter.

Business Presentations

This is where you need to make the best use of your speaking skills. Public speaking is an important skill to develop if you want to command a room full of people. For this, you need to leverage Harappa’s LEP and PAM Frameworks as well as the Four Ps of Pitch, Projection, Pace and Pauses.

Speeches are important in businesses like event management or community outreach. In a corporate setup, speeches are reserved for top management and leaders.

Arming yourself with effective oral communication skills will boost your confidence, prepare you for challenging tasks like meeting and impressing clients.

Harappa Education’s Speaking Effectively course is carefully designed to teach you how to improve your communication skills. You’ll learn about both oral and nonverbal communication with important frameworks like the Rule of Three and Aristotle’s Appeals of logic, credibility and emotion. Persuade your audience, deliver well-crafted ideas and connect with others with advanced speaking skills.

Explore topics & skills such as Public Speaking , Verbal Communication , Speaking Skills & Oratory Skills from Harappa Diaries and learn to express your ideas with confidence.

Reskilling Programs

L&D leaders need to look for reskilling programs that meet organizational goals and employee aspirations. The first step to doing this is to understand the skills gaps and identify what’s necessary. An effective reskilling program will be one that is scalable and measurable. Companies need to understand their immediate goals and prepare for future requirements when considering which employees to reskill.

Are you still uncertain about the kind of reskilling program you should opt for?  Speak to our expert   to understand what will work best for your organization and employees.

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Chapter 1: The Speech Communication Process

The Speech Communication Process

• Listener(s)

Interference

As you might imagine, the speaker is the crucial first element within the speech communication process. Without a speaker, there is no process.  The  speaker  is simply the person who is delivering, or presenting, the speech.  A speaker might be someone who is training employees in your workplace. Your professor is another example of a public speaker as s/he gives a lecture. Even a stand-up comedian can be considered a public speaker. After all, each of these people is presenting an oral message to an audience in a public setting. Most speakers, however, would agree that the listener is one of the primary reasons that they speak.

The listener is just as important as the speaker; neither one is effective without the other.  The  listener  is the person or persons who have assembled to hear the oral message.  Some texts might even call several listeners an “audience. ” The listener generally forms an opinion as to the effectiveness of the speaker and the validity of the speaker’s message based on what they see and hear during the presentation. The listener’s job sometimes includes critiquing, or evaluating, the speaker’s style and message. You might be asked to critique your classmates as they speak or to complete an evaluation of a public speaker in another setting. That makes the job of the listener extremely important. Providing constructive feedback to speakers often helps the speaker improve her/his speech tremendously.

Another crucial element in the speech process is the message.  The  message  is what the speaker is discussing or the ideas that s/he is presenting to you as s/he covers a particular topic.  The important chapter concepts presented by your professor become the message during a lecture. The commands and steps you need to use, the new software at work, are the message of the trainer as s/he presents the information to your department. The message might be lengthy, such as the President’s State of the Union address, or fairly brief, as in a five-minute presentation given in class.

The  channel  is the means by which the message is sent or transmitted.  Different channels are used to deliver the message, depending on the communication type or context. For instance, in mass communication, the channel utilized might be a television or radio broadcast. The use of a cell phone is an example of a channel that you might use to send a friend a message in interpersonal communication. However, the channel typically used within public speaking is the speaker’s voice, or more specifically, the sound waves used to carry the voice to those listening. You could watch a prerecorded speech or one accessible on YouTube, and you might now say the channel is the television or your computer. This is partially true. However, the speech would still have no value if the speaker’s voice was not present, so in reality, the channel is now a combination of the two -the speaker’s voice broadcast through an electronic source.

The context is a bit more complicated than the other elements we have discussed so far. The context is more than one specific component. For example, when you give a speech in your classroom, the classroom, or  the physical location of your speech, is part of the context  . That’s probably the easiest part of context to grasp.

But you should also consider that the  people in your audience expect you to behave in a certain manner, depending on the physical location or the occasion of the presentation  . If you gave a toast at a wedding, the audience wouldn’t be surprised if you told a funny story about the couple or used informal gestures such as a high-five or a slap on the groom’s back. That would be acceptable within the expectations of your audience, given the occasion. However, what if the reason for your speech was the presentation of a eulogy at a loved one’s funeral? Would the audience still find a high-five or humor as acceptable in that setting? Probably not. So the expectations of your audience must be factored into context as well.

The cultural rules -often unwritten and sometimes never formally communicated to us -are also a part of the context. Depending on your culture, you would probably agree that there are some “rules ” typically adhered to by those attending a funeral. In some cultures, mourners wear dark colors and are somber and quiet. In other cultures, grieving out loud or beating one’s chest to show extreme grief is traditional. Therefore,  the rules from our culture  -no matter what they are -play a part in the context as well.

Every speaker hopes that her/his speech is clearly understood by the audience. However, there are times when some obstacle gets in the way of the message and interferes with the listener’s ability to hear what’s being said.  This is  interference  , or you might have heard it referred to as “noise. ”  Every speaker must prepare and present with the assumption that interference is likely to be present in the speaking environment.

Interference can be mental, physical, or physiological.  Mental interference  occurs when the listener is not fully focused on what s/he is hearing due to her/his own thoughts.  If you’ve ever caught yourself daydreaming in class during a lecture, you’re experiencing mental interference. Your own thoughts are getting in the way of the message.

A second form of interference is  physical interference  . This is noise in the literal sense -someone coughing behind you during a speech or the sound of a mower outside the classroom window. You may be unable to hear the speaker because of the surrounding environmental noises.

The last form of interference is  physiological  . This type of interference occurs when your body is responsible for the blocked signals. A deaf person, for example, has the truest form of physiological interference; s/he may have varying degrees of difficulty hearing the message. If you’ve ever been in a room that was too cold or too hot and found yourself not paying attention, you’re experiencing physiological interference. Your bodily discomfort distracts from what is happening around you.

The final component within the speech process is feedback. While some might assume that the speaker is the only one who sends a message during a speech, the reality is that the  listeners in the audience are sending a message of their own, called  feedback  .  Often this is how the speaker knows if s/he is sending an effective message. Occasionally the feedback from listeners comes in verbal form – questions from the audience or an angry response from a listener about a key point presented. However, in general, feedback during a presentation is typically non-verbal -a student nodding her/his head in agreement or a confused look from an audience member. An observant speaker will scan the audience for these forms of feedback, but keep in mind that non-verbal feedback is often more difficult to spot and to decipher. For example, is a yawn a sign of boredom, or is it simply a tired audience member?

Generally, all of the above elements are present during a speech. However, you might wonder what the process would look like if we used a diagram to illustrate it. Initially, some students think of public speaking as a linear process -the speaker sending a message to the listener -a simple, straight line. But if you’ll think about the components we’ve just covered, you begin to see that a straight line cannot adequately represent the process, when we add listener feedback into the process. The listener is sending her/his own message back to the speaker, so perhaps the process might better be represented as circular. Add in some interference and place the example in context, and you have a more complete idea of the speech process.

Fundamentals of Public Speaking Copyright © by Lumen Learning is licensed under a Creative Commons Attribution 4.0 International License , except where otherwise noted.

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3.3: Types of Informative Speeches

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• Lisa Schreiber
• Millersville University via Public Speaking Project

In the last section we examined how informative speakers need to be objective, credible, knowledgeable, and how they need to make the topic relevant to their audience. This section discusses the four primary types of informative speeches. These include definitional speeches, descriptive speeches, explanatory speeches, and demonstration speeches.

Definitional Speeches

In definitional speeches the speaker attempts to set forth the meaning of concepts, theories, philosophies, or issues that may be unfamiliar to the audience. In these types of speeches, speakers may begin by giving the historical derivation, classification, or synonyms of terms or the background of the subject. In a speech on “How to identify a sociopath,” the speaker may answer these questions: Where did the word ‘sociopath’ come from? What is a sociopath? How many sociopaths are there in the population? What are the symptoms? Carefully define your terminology to give shape to things the audience cannot directly sense. Describing the essential attributes of one concept compared to another (as through use of analogies) can increase understanding as well. For a speech on “Elderly Abuse,” the speaker may compare this type of abuse to child or spousal abuse for contrast.

Regardless of the listeners’ level of knowledge about the subject, it is very important in these types of speeches to show the relevance of the topic to their lives. Often the topics discussed in definitional speeches are abstract --- distanced from reality. So provide explicit, real-life examples and applications of the subject matter. If you were going to give a speech about civil rights, you would need to go beyond commonly held meanings and show the topic in a new light. In this type of speech, the speaker points out the unique and distinguishing properties or boundaries of a concept in a particular context (Rinehart, 2002). The meaning of “civil rights” has changed significantly over time. What does it mean today compared to the 1960s? How will knowing this distinction help audience members? What are some specific incidents involving civil rights issues in current news? What changes in civil rights legislation might listeners see in their lifetimes?

The purpose of descriptive speeches is to provide a detailed, vivid, word picture of a person, animal, place, or object. Audiences should carry away in their minds a clear vision of the subject (Osborn & Osborn, 1991). Consider this description of the Taj Mahal in Agra, India by Steve Cassidy (edited for length).

To gaze in wonder at that magnificent dome and elegant gardens will be a moment that you remember for the rest of your life. The Taj Mahal just takes your breath away. What is immediately striking is its graceful symmetry - geometric lines run through formal gardens ending in a white marble platform. Atop this platform is great white bulbous dome complemented by four towering minarets in each corner. The whole image shimmers in a reflecting pool flanked by beautiful gardens - the effect is magical. The first stretch by the reflecting pool is where most people pose for their photos. But we were impressed by the fresh, green gardens. As you approach through the gardens two mosques come into view flanking the Taj - both exquisitely carved and built of red sandstone.

In the descriptive speech, determine the characteristics, features, functions, or fine points of the topic. What makes the person unique? How did the person make you feel? What adjectives apply to the subject? What kind of material is the object made from? What shape is it? What color is it? What does it smell like? Is it part of a larger system? Can it be seen by the naked eye? What is its geography or location in space? How has it changed or evolved over time? How does it compare to a similar object? When preparing for the speech, try to think of ways to appeal to as many of the senses as possible. As an example, in a speech about different types of curried dishes, you could probably verbally describe the difference between yellow, red, and green curry, but the speech will have more impact if the audience can see, smell, and taste samples.

Be able to describe anything visual, such as a street scene, in words that convey your meaning. ~ Marilyn vos Savant

Explanatory Speeches

An explanatory speech (also known as a briefing) is similar to the descriptive speech in that they both share the function of clarifying the topic. But explanatory speeches focus on reports of current and historical events, customs, transformations, inventions, policies, outcomes, and options. Whereas descriptive speeches attempt to paint a picture with words so that audiences can vicariously experience it, explanatory speeches focus on the how or why of a subject and its consequences. Thus, a speaker might give a descriptive speech on the daily life of Marie Antoinette, or an explanatory speech on how she came to her death. Recall that definitional speeches focus on delineating concepts or issues. In this case, a speaker might give a defintional speech about the Emergency Economic Stabiliztion Act of 2008, or an explanatory speech on why the financial bailout was necessary for U.S. financial stability.

If a manager wanted to inform employees about a new workplace internet use policy, s/he might cover questions like: Why was a policy implemented? How will it help? What happens if people do not follow established policies? Explanatory speeches are less concerned with appealing to the senses than connecting the topic to a series of related other subjects to enhance a deep understanding (McKerrow, Gronbeck, Ehninger, & Monroe, 2000). For example, to explain the custom of the Thai wai greeting (hands pressed together as in prayer), you also need to explain how it originated to show one had no weapons, and the ways it is tied to religion, gender, age, and status.

I hear and I forget. I see and I remember. I do and I understand. ~ Confucious

demonstration speeches

The most practical of all informative speeches, a demonstration speech shows listeners how some process is accomplished or how to perform it themselves. The focus is on a chronological explanation of some process (how potato chips are made), procedure (how to fight fires on a submarine), application (how to use the calendar function in Outlook), or course of action (how court cases proceed to Supreme Court status). Speakers might focus on processes that have a series of steps with a specific beginning and end (how to sell a home by yourself) or the process may be continuous (how to maintain the hard drive on your computer to prevent crashes). Demonstration speeches can be challenging to write due to the fact that the process may involve several objects, a set of tools, materials, or a number of related relationships or events (Rinehart, 2002). Nevertheless, these types of speeches provide the greatest opportunity for audience members to get involved or apply the information later.

When preparing this speech, remember first to keep the safety of the audience in mind. One speaker severely burned his professor when he accidently spilled hot oil from a wok on her. Another student nearly took the heads off listeners when he was demonstrating how to swing a baseball bat. Keep in mind also that you may need to bring in examples or pictures of completed steps in order to make efficient use of your time. Just think of the way that cooking demonstrations are done on TV --- the ingredients are pre-measured, the food is pre-mixed, and the mixture magically goes from uncooked to cooked in a matter of seconds. Finally, if you are having your audience participate during your presentation (making an origami sculpture), know what their knowledge level is so that you don’t make them feel unintelligent if they are not successful. Practice your speech with friends who know nothing about the topic to gauge if listeners can do what you are asking them to do in the time allotted.

Any subject can be made interesting, and therefore any subject can be made boring. ~ Hilaire Belloc

Oral Communication: Definitions, Importance, Methods, Types, Advantages, and Disadvantages

• Post author: Anuj Kumar
• Post published: 18 October 2021
• Post category: Communication / Journalism / Soft Skills
• Post comments: 0 Comments

Table of Contents

• 1 What is Oral Communication?
• 2 Definitions of Oral Communication
• 3.1 Clear Pronunciation
• 3.2 Brevity
• 3.3 Precision
• 3.4 Conviction
• 3.5 Logical Sequence
• 3.6 Appropriate Word Choice
• 3.7 Use natural voice
• 3.8 Communicate With Right Person
• 3.9 Do Not Get Guided by Assumptions
• 3.10 Look for Feedback
• 3.11 Allow to Ask Questions
• 4.1 Face-to-Face Conversation
• 4.2 Telephone
• 4.3 Presentation
• 4.4 Public Speech
• 4.5 Interview
• 4.6 Meeting
• 5.1 Speak in a Clear, Confident Strong Voice
• 5.2 Be Coherent
• 5.3 Avoid Using Filler Words
• 5.4 Be an Active Listener
• 6 Advantages and Disadvantages of Oral Communication
• 7.1 Quickness in Exchange of Ideas
• 7.2 Immediate Feedback
• 7.3 Flexibility
• 7.4 Economic Sources
• 7.5 Personal Touch
• 7.6 Effective Source
• 7.7 Saves Time and Increases Efficiency
• 8.1 Unfit for Lengthy Message
• 8.2 Unfit for Policy Matters
• 8.3 Lack of Written Proof
• 8.4 Expensive Method
• 8.5 Lack of Clarity
• 8.6 Misuse of Time
• 8.7 Presence of Both the Parties Necessary
• 9 Oral Mode is Used Where
• 10.1 What is oral communication in one word?
• 10.2 What is oral communication according to different authors?
• 10.3 What is the importance of an oral communication essay?
• 10.4 What are the methods of oral communication?
• 10.5 What is oral communication according to the authors?
• 10.6 What is the importance of oral communication?
• 10.7 What are the six types of oral communication?
• 10.8 What are the advantages of communication?
• 10.9 What are the disadvantages of communication?
• What is Oral Communication?

Oral communication implies communication through the mouth. It includes individuals conversing with each other, be it direct conversation or telephonic conversation. Speeches, presentations, and discussions are all forms of oral communication .

Oral communication is generally recommended when the communication matter is of a temporary kind or where a direct interaction is required. Face-to-face communication (meetings, lectures, conferences, interviews, etc.) is significant so as to build rapport and trust.

In other words, Oral communication is the process of expressing information or ideas by talking. It is predominantly referred to as speech communication.

• Definitions of Oral Communication

These are the following definitions of oral communication :

• Importance of Oral Communication

The following are the importance of oral communication :

Clear Pronunciation

Logical sequence, appropriate word choice, use natural voice, communicate with right person, do not get guided by assumptions, look for feedback, allow to ask questions.

The message should be pronounced clearly, otherwise, the receiver may not understand the words of the sender.

A brief message is considered the most effective factor since the receiver’s retention capacity is limited in oral communication . The sender should be as brief as possible.

The sender should ensure the exactness of the message. The only relevant issue should be included in the message and that too with accuracy.

The sender should believe in the facts that are being communicated to others. The oral presentation should evince the confidence of the sender.

The sender should present the message logically. The points to be spoken first and what should follow to convey the meaning and motives of the sender effectively to the receiver need to be looked into.

Words are symbols. They have no fixed or universal meanings. The meanings of words at that moment are in the mind of the sender. Therefore, the sender should select the words which are suitable and understandable to the other party and those which convey exactly the same meanings as the sender wanted.

A natural voice conveys integrity and conviction. It is advised to use a natural voice in oral communication .

It is essential to know with whom to communicate. If you communicate the right message to the wrong person, it may lead to a lot of problems. Be sure in recognizing the right person to communicate with.

Never assume that your listener has knowledge already of the subject matter. You may be wrong many times in such assumptions. You can be good only when you are confident in your message without any omission.

When communicating, if you are smart enough in collecting feedback verbally or non-verbally, you can quickly alter the message, if necessary.

It is important to give freedom to the receiver to rise questions whenever he feels ambiguity or confusion. In a way, the communicator should encourage the receiver to ask questions. Such questions are opportunities to clarify doubts.

Types of Oral Communication

These are the types of oral communication discussed below in detail:

Face-to-Face Conversation

Presentation, public speech.

Oral communication is best when it is face-to-face . A face-to-face setting is possible between two individuals or among a small group of people in an interview or in a small meeting; communication can flow both ways in these situations. There is always immediate feedback, which makes clarification possible.

Telephone talk depends entirely on the voice. It does not have the advantage of physical presence. Clarity of speech and skillful use of voice is important. There can be confusion between similar sounding words like pale and bale or between light and like.

Names and addresses communicated on the telephone are sometimes wrongly received. It is therefore customary to clarify spellings by saying C for Cuttack, B for Bal sore, and so on.

A presentation has a face-to-face setting. It is a formal and well-prepared talk on a specific topic, delivered to a knowledgeable and interested audience. Visual aids are used to enhance a presentation. The person who makes the presentation is expected to answer questions at the end.

It is the responsibility of the presenter to ensure that there is a clear understanding of all aspects of the topic among the audience.

A public speech or lecture, with or without microphones, has a face-to-face setting, but the distance between the speaker and audience is great; this distance increases as the audience gets larger, as in an open-air public meeting.

The purpose of a public speech may be to entertain, encourage and inspire. Much depends on the speaker’s skill in using gestures and using the microphone. Feedback is very little as the speaker can hardly see the facial expressions of people in the audience. A public speech is followed by applause rather than by questions from the audience.

An interview is a meeting in which a person or a panel of persons, who are the interviewers, ask questions from the interviewee. The purpose is, usually, to assess and judge whether it would be worthwhile to enter into a business relationship with the other.

Each side makes an assessment of the other. An interview is structured and is characterized by the question and answer type of communication .

Usually, a meeting involves many persons; there is a chairman or a leader who leads and guides the communication and maintains proper order. There is a fixed agenda, i.e., a list of issues to be discussed at the meeting.

Meetings are of many types, from the small committee meeting consisting of three or four persons to the large conference or the shareholders’ meeting. This type of oral communication is backed up by note-taking and writing up minutes.

• Methods to Improve Oral Communication Skills

These are some methods to improve oral communication skills :

Speak in a Clear, Confident Strong Voice

Be coherent, avoid using filler words, be an active listener.

one should speak in a confident, clear, and strong voice so that it is audible to everyone in the audience. Keep the pace of your speaking average, not very slow not very fast. While speaking, face the audience.

One should speak coherently with a concentration on your subject only. Try not to be distracted from your subject, try to prevent other thoughts at that time.

It is better to pause for a second rather than using filler words, such as “Yeah”, “So”, “Um”, and “Like” frequent use of filler words disturbs coherence and distracts the audience.

Verbal communication is a two-way process; you should, therefore, be an active listener too. Try to understand a question/query quickly, because it looks odd to ask to repeat the question.

Advantages and Disadvantages of Oral Communication

These are the following advantages and disadvantages of oral communication :

Advantages of Oral Communication

Disadvantages of oral communication.

Following are the advantages of oral communication :

Quickness in Exchange of Ideas

Immediate feedback, flexibility, economic sources, personal touch, effective source, saves time and increases efficiency.

Quickness in Exchange of Ideas : The ideas can be conveyed to distant places quickly because this medium does not require the message to be written.

Immediate Feedback : Oral communication helps in understanding the extent to which the receiver has understood the message through his feelings during the course of the conversation.

Flexibility : Oral communication has an element of flexibility inherent in it. Flexibility means changing ideas according to the situation or changing ideas according to the interest of the receiver.

Economic Sources : It is an economic source of communication because the message is communicated only orally.

Personal Touch : Oral communication has a personal touch. Both sides can understand each other’s feelings, being face to face. The conversation takes place in a clean environment, which increases mutual confidence..

Effective Source : Oral Communication leaves much impression on the receiver. It is said that sometimes a thing can be communicated more effectively with the help of some sign. The use of signs or gesticulation can only be made in oral communication.

Saves Time and Increases Efficiency : This communication consumes less time and the superiors can utilize the time saved for some other more important work. As a result of this the efficiency of the sender increases.

Let’s discuss some disadvantages of oral communication :

Unfit for Lengthy Message

Unfit for policy matters, lack of written proof, expensive method, lack of clarity, misuse of time, presence of both the parties necessary.

Unfit for Lengthy Message : Oral communication is profitable in having a brief exchange of ideas only. It is not possible for the receiver to remember a long message.

Unfit for Policy Matters : Where policies, rules, or other important messages are to be communicated, oral communication has no importance.

Lack of Written Proof : In the case of oral communication no written proof is left for future reference. Therefore, sometimes difficulty has to be faced.

Expensive Method : When less important information is sent to distant places through telephone, etc. oral communication proves costly.

Lack of Clarity : This is possible when there is little time for conversation. Sometimes wrong can be uttered in a hurry, which can lead to adverse results.

Misuse of Time : Oral communication is considered a misuse of time when during meetings the conversation is lengthened unnecessarily. Parties involved in the communication waste their time in useless talks.

Presence of Both the Parties Necessary : In oral communication, it is essential for the sender and the receiver to be present face to face, it does not mean in the physical sense. But in written communication , one party is required.

• Oral Mode is Used Where

These are the following points where we used oral mode :

• Personal authentication is needed. e.g., between an officer and her personal secretary; a journalist and her source (“I heard it from a reliable source”)
• Social or gregarious needs must be met. e.g.,’ speaking with a visiting delegation
• Warmth and personal qualities are called for. e.g., group or team interaction
• Exactitude and precision are not vitally important. e.g., brainstorming for ideas I
• Situations demand maximum understanding. e.g., sorting out problems or differences between individuals, or between two groups such as administration and students.
• An atmosphere of openness is desired. e.g., talks between management and. workers
• Added impact is needed to get the receiver’s focus. e.g., a chairperson of an organization addressing the staff; a presidential or royal address to a nation
• Decisions or information have to be communicated quickly. e.g., officers issuing officers during natural disasters such as floods or an earthquake
• Confidential matters are to be discussed. e.g., exchange of positive or negative information about an organization or an individual. In the process of appointments or promotion or selection of individuals, a period of open discussion may precede the final decision that is recorded in writing.

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FAQ Related to Oral Communication

What is oral communication in one word.

Oral communication expresses ideas through the spoken word.

What is oral communication according to different authors?

Oral communication takes place when spoken words are used to transfer information and understanding from one person to another. BY S. K. Kapur

What is the importance of an oral communication essay?

The following are the importance of oral communication: Clear Pronunciation, Brevity, Precision, Conviction, Logical Sequence, Appropriate Word Choice, Use of natural voice, etc.

What are the methods of oral communication?

Following are some methods to improve oral communication skills: Speak in a Clear, Confident Strong Voice, Be Coherent, Avoid Using Filler Words, Be an Active Listener, etc.

What is oral communication according to the authors?

Oral communication expresses ideas through the spoken word. By  Bovee

What is the importance of oral communication?

Following are the importance of oral communication: 1. Clear Pronunciation 2. Brevity 3. Precision 4. Conviction 5. Logical Sequence 6. Appropriate Word Choice 7. Use a natural voice 8. Communicate With Right Person 9. Do Not Get Guided by Assumptions 10. Look for Feedback 11. Allow to Ask Questions.

What are the six types of oral communication?

These are the six types of oral communication: 1. Face-to-Face Conversation 2. Telephone 3. Presentation 4. Public Speech 5. Interview 6. Meeting.

What are the advantages of communication?

Advantages of Communication given below: 1. Quickness in Exchange of Ideas 2. Immediate Feedback 3. Flexibility 4. Economic Sources 5. Personal Touch 6. Effective Source 7. Saves Time and Increases Efficiency.

What are the disadvantages of communication?

Disadvantages of Communication: 1. Unfit for Lengthy Message 2. Unfit for Policy Matters 3. Lack of Written Proof 4. Expensive Method 5. Lack of Clarity 6. Misuse of Time 7. Presence of Both the Parties Necessary.

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37 Chapter 12: Informative Speaking

Learning Objectives

After reading this chapter, the student will be able to:

• Recognize opinion versus factual information;
• Recognize the different types of informative speeches;
• Decide on the best organizational approach for types of informative speeches;
• Follow proven guidelines for preparing an informative speech;
• Construct an informative speech.

Chapter Preview

– What is an Informative Speech?

– types of informative speeches, – guidelines for selecting an informative speech topic, – guidelines for preparing an informative speech, – giving informative speeches in groups.

Informative speecha speech based entire- ly and exclusively on facts and whose main purpose is to inform rather than persuade, amuse, or inspire Defining what an informative speech is can be both straight-forward and somewhat tricky at the same time. Very simply, an informative speech can first be defined as a speech based entirely and exclusively on facts.

Basically, an informative speech conveys knowledge, a task that every person engages in every day in some form or another. Whether giving someone who is lost driving directions, explaining the specials of the day as a server, or describing the plot of a movie to friends, people engage in forms of informative speaking daily. Secondly, an informative speech does not attempt to convince the audience that one thing is better than another. It does not advocate a course of action. Consider the following two state- ments:

George Washington was the first President of the United States.

Irrefutablea statement or claim that cannot be argued In each case, the statement made is what can be described as irrefutable , meaning a statement or claim that cannot be argued. In the first example, even small children are taught that having two apples and then getting two more apples will result in having four apples. This statement is irrefutable in that no one in the world will (or should!) argue this: It is a fact.

Similarly, with the statement “George Washington was the first President of the United States,” this again is an irrefutable fact. If you asked one hundred history professors and read one hundred history textbooks, the professors and textbooks would all say the same thing: Washington was the first president. No expert, reliable source, or person with any common sense would argue about this.

(Someone at this point might say, “No, John Hanson was the first presi- dent.” However, he was president under the Articles of Confederation for a short period—November 5, 1781, to November 3, 1782—not under our present Constitution. This example shows the importance of stating your facts clearly and precisely and being able to cite their origins.)

Opiniona personal view, atti- tude, or belief about something Therefore, an informative speech should not incorporate opinion as its basis. This can be the tricky part of developing an informative speech, be- cause some opinion statements sometime sound like facts (since they are generally agreed upon by many people), but are really opinion.

For example, in an informative speech on George Washington, you might say, “George Washington was one of the greatest presidents in the history of the United States.” While this statement may be agreed upon by most people, it is possible for some people to disagree and argue the opposite point of view. The statement “George Washington was one of the greatest presidents in the history of the United States” is not irrefutable, meaning someone could argue this claim. If, however, you present the opinion as an

opionion from a source, that is acceptable: it is a fact that someone (hope- fully someone with expertise) holds the opinion. You do not want your central idea, your main points, and the majority of your supporting mate- rial to be opinion or argument in an informative speech.

Additionally, you should never take sides on an issue in an informative speech, nor should you “spin” the issue in order to influence the opinions of the listeners. Even if you are informing the audience about differences in views on controversial topics, you should simply and clearly explain the issues. This is not to say, however, that the audience’s needs and inter- ests have nothing to do with the informative speech. We come back to the WIIFM principle (“What’s in it for me?) because even though an informa- tive speech is fact-based, it still needs to relate to people’s lives in order to maintain their attention.

The question may arise here, “If we can find anything on the Internet now, why bother to give an informative speech?” The answer lies in the unique relationship between audience and speaker found in the public speaking context. The speaker can choose to present information that is of most value to the audience. Secondly, the speaker is not just overloading the audience with data. As we have mentioned before, that’s not really a good idea because audiences cannot remember great amounts of data and facts after listening. The focus of the content is what matters. This is where the specific purpose and central idea come into play. Remember, public speak- ing is not a good way to “dump data” on the audiene, but to make informa- tion meaningful.

Finally, although we have stressed that the informative speech is fact- based and does not have the purpose of persuasion, information still has an indirect effect on someone. If a classmate gives a speech on correctly using the Heimlich Maneuver to help a choking victim, the side effect (and probably desired result) is that the audience would use it when confronted with the situation.

While the topics to choose from for informative speeches are nearly limit- less, they can generally be pared down into five broad categories. Under- standing the type of informative speech that you will be giving can help you to figure out the best way to organize, research, and prepare for it, as will be discussed below.

Type 1: History

A common approach to selecting an informative speech topic is to discuss the history or development of something. With so much of human knowl- edge available via the Internet, finding information about the origins and

evolution of almost anything is much easier than it has ever been (with the disclaimer that there are quite a few websites out there with false infor- mation). With that in mind, some of the areas that a historical informative speech could cover would include:

(Example: the baseball; the saxophone). Someone at some point in history was the first to develop what is considered the modern baseball. Who was it? What was it originally made of? How did it evolve into the baseball that is used by Major League Baseball today?

(Example: your college; DisneyWorld). There is a specific year that you college or university opened, a specific number of students who were ini- tially enrolled, and often colleges and universities have name and mission changes. All of these facts can be used to provide an overall understanding of the college and its history. Likewise, the DisneyWorld of today is dif- ferent from the DisneyWorld of the early 1970s; the design has developed over the last fifty years.

(Example: democracy; freedom of speech). It is possible to provide facts on an idea, although in some cases the information may be less precise. For example, while no one can definitively point to a specific date or indi- vidual who first developed the concept of democracy, it is known to have been conceived in ancient Greece (Raaflaub, Ober, & Wallace, 2007). By looking at the civilizations and cultures that adopted forms of democra- cy throughout history, it is possible to provide an audience with a better understanding of how the idea has been shaped into what it has become today.

Type 2: Biography

A biography is similar to a history, but in this case the subject is specifically a person, whether living or deceased. For the purposes of this class, biog- raphies should focus on people of some note or fame, since doing research on people who are not at least mildly well-known could be difficult. But again, as with histories, there are specific and irrefutable facts that can help provide an overview of someone’s life, such as dates that President Lincoln was born (February 12, 1809) and died (April 15, 1865) and the years he was in office as president (1861-1865).

This might be a good place to address research and support. The basic dates of Abraham Lincoln’s life could be found in multiple sources and you would not have to cite the source in that case. But it you use the work of a

specific historian to explain how Lincoln was able to win the presidency in the tumultuous years before the Civil War, that would need a citation of that author and the publication.

Type 3: Processes

Examples of process speech topics would be how to bake chocolate chip cookies; how to throw a baseball; how a nuclear reactor works; how a bill works its way through Congress.

Process speeches are sometimes referred to as demonstration or “how to” speeches because they often entail demonstrating something. These speeches require you to provide steps that will help your audience un- derstand how to accomplish a specific task or process. However, How To speeches can be tricky in that there are rarely universally agreed upon

(i.e. irrefutable) ways to do anything. If your professor asked the students in his or her public speaking class to each bring in a recipe for baking chocolate chip cookies, would all of them be the exact same recipe?

Probably not, but they would all be similar and, most importantly, they would all give you chocolate chip cookies as the end result. Students giving a demonstration speech will want to avoid saying “You should bake the cookies for 12 minutes” since that is not how everyone does it. Instead, the student should say something like:

“You can bake the cookies for 10 minutes.”

“One option is to bake the cookies for 10 minutes.”

“This particular recipe calls for the cookies to be baked for 10 min- utes.”

Each of the previous three statements is absolutely a fact that no one can argue or disagree with. While some people may say 12 minutes is too long or too short (depending on how soft or hard they like their cookies), no one can reasonably argue that these statements are not true.

On the other hand, there is a second type of process speech that focuses not on how the audience can achieve a result, such as changing oil in their cars or cooking something, but on how a process is achieved. The goal is understanding and not performance. After a speech on how to change a car tire, the audience members could probably do it (they might not want to, but they would know the steps). However, after a speech on how a bill goes through Congress, the audience would understand this important part of democracy but not be ready to serve in Congress.

Type 4: Ideas and Concepts

Sometimes an informative speech is designed to explain an idea or con- cept. What does democracy mean? What is justice? In this case, you will want to do two things. First, use the definition methods listed in Chapter 6, such as classification and differentiation. The second is to make your concept concrete, real, and specific for your audience with examples.

Type 5: Categories or divisions

Sometimes an informative speech topic doesn’t lend itself to a specific type of approach, and in those cases the topics tend to fall into a “general” category of informative speeches. For example, if a student wanted to give an informative speech on the four “C’s” of diamonds (cut, carat, color, and clarity), they certainly wouldn’t approach it as if they were providing the history of diamonds, nor would they necessarily be informing anyone on “how to” shop for or buy diamonds or how diamonds are mined. The ap-

proach in this case would simply be to inform an audience on the four “C’s” and what they mean. Other examples of this type of informative speech would be positions in playing volleyball or the customs to know when trav- eling in China.

As stated above, identifying the type of informative speech being given can help in several ways (conducting research, writing the introduction and conclusion), but perhaps the biggest benefit is that the type of informative speech being given will help determine, to some degree, the organizational pattern that will need to be used (see Chapter 6). For example, a How To speech must be in chronological order. There really isn’t a way (or reason) to present a How To speech other than how the process is done in a time sequence. That is to say, for a speech on how to bake chocolate chip cook- ies, getting the ingredients (Main Point 1) must come before mixing the ingredients (Main Point 2), which must come before baking them (Main Point 3). Putting them in any other order will only confuse the audience.

Similarly, most Histories and Biographies will be organized chronologi- cally, but not always. It makes sense to explain the history of the baseball from when it was first developed to where it is today, but certain approach-

es to Histories and Biographies can make that irrelevant. For an informa- tive speech on Benjamin Franklin, a student might choose as his or her three main points: 1) His time as a printer, 2) His time as an inventor, 3) His time as a diplomat. These main points are not in strict chronological order because Franklin was a printer, inventor, and diplomat at the same time during periods of his whole life. However, this example would still be one way to inform an audience about him without using the chronological organizational pattern.

As for general informative speeches, since the topics that can be includ- ed in this category are very diverse and cover a range of subject matter, the way they are organized will be varied as well. However, if the topic is “types of” something or “kinds of” something, the organizational pat-

tern would be topical; if it were the layout of a location, such as the White House, it would be spatial (refer to Chapter 6 for more on Organization).

While some of the guidelines for selecting a topic were discussed in Chap- ters 2, 4, and 5, this section will more specifically focus on informative speech topics and problems that can arise when choosing them.

Pick a specific or focused topic

Perhaps one of the biggest and most common misconceptions students have about informative speech topics is that the topic needs to be broad in order to fill the time requirements for the speech. It is not uncommon for a student to propose an informative speech topic such as “To inform my audience about the history of music.” How is that topic even possible? When does the history of music even begin? The thinking here is that this speech will be easy to research and write since there is so much informa- tion available. But the opposite is actually true. A topic this broad makes doing research even harder.

Let’s consider the example of a student who proposes the topic “To in- form my audience about the Civil War.” The Civil War was, conservatively speaking, four years long, resulted in over 750,000 casualties, and argu- ably changed the course of human history. So to think that it is possible to cover all of that in five to seven minutes is unrealistic. Also, a typical

college library has hundreds of books dealing with the Civil War. How will you choose which ones are best suited to use for your speech?

The better approach in this case is to be as specific as possible. A revised specific purpose for this speech might be something like “To inform my audience about the Gettysburg Address.” This topic is much more compact

(the Gettysburg Address is only a few minutes long), and doing research will now be exponentially easier—although you will still find hundreds of sources on it. Or, an even more specific topic would be like the one in the outline at the end of this chapter: “To inform my classmates of the specific places in Gettysburg, Pennsylvania, that are considered haunted.”

Instead of looking through all the books in your campus library on the Civ- il War, searching through the library’s databases and catalog for material on the Gettysburg Address will yield a much more manageable number of books and articles. It may sound counterintuitive, but selecting a speech topic that is very specifically focused will make the research and writing phases of the informative speech much easier.

Avoid faux or fake informative speech topics

Sometimes students think that because something sounds like an informa- tive speech topic, it is one. This happens a lot with political issues that are usually partisan in nature. Some students may feel that the speech topic “To inform my audience why William Henry Harrison was a bad president” sounds factual, but really this is an opinion. Similarly, a number of topics that include conspiracy and paranormal subject matter are usually mistak- en for good informative topics as well.

It is not uncommon for a student to propose the topic “To inform my au- dience about the existence of extraterrestrials,” thinking it is a good topic. After all, there is plenty of evidence to support the claim, right? There are pictures of unidentified objects in the sky that people claim are from outer space, there are people who claim to have seen extraterrestrials, and most powerful of all, there are people who say that they have been abducted by aliens and taken into space.

The problem here, as you have probably already guessed, is that these facts are not irrefutable. Not every single person who sees something unknown

in the sky will agree it is an alien spacecraft, and there can be little doubt that not everyone who claims to have been abducted by a UFO is telling the truth. This isn’t to say that you can’t still do an informative speech on alien sites. For example, two viable options are “To inform my audience about the SETI Project” or “To inform my audience of the origin of the Area 51 conspiracy.” However, these types of speeches can quickly devolve into opinion if you aren’t careful, which would then make them persuasive speeches. Even if you start by trying to be objective, unless you can present each side equally, it will end up becoming a persuasive speech. Additional- ly, when a speaker picks such a topic, it is often because of a latent desire to persuade the audience about them.

Don’t Be Too Broad

In preparing and writing an informative speech, one of the most common mistakes students make is to think that they must be comprehensive in covering their topic, which isn’t realistic. Take for example an informative speech on Abraham Lincoln. Lincoln was 56 years old when he died, so to think that it is possible to cover his entire life’s story in 5 to 7 minutes is un-realistic. As discussed in Chapter 4, the better option is to select three aspects of his life and focus on those as a way to provide an overall picture of who he was. So a proposed speech on Lincoln might have the specific purpose: “To inform my audience about Abraham Lincoln’s administra- tion of the Civil War.” This is still a huge topic in that massive books have been written about it, but it could be addressed in three or four main points such as:

• The Civil War began in the aftermath of Lincoln’s Election and Inauguration
• Finding the right military leaders for the Union was his major chal- lenge at the beginning.
• The Emancipation Proclamation changed the nature of the War.
• Lincoln adopted a policy that led to the North’s victory.

Regardless of the topic, you will never be able to cover everything that is known about your topic, so don’t try. Select the things that will best help the audience gain a general understanding of the topic, that will interest them, and that they hopefully will find valuable.

Be Accurate, Clear, and Interesting

A good informative speech conveys accurate information to the audience in a way that is clear and that keeps the listener interested in the topic.

Achieving all three of these goals—accuracy, clarity, and interest—is the key to being an effective speaker. If information is inaccurate, incomplete, or unclear, it will be of limited usefulness to the audience.

Part of being accurate is making sure that your information is current. Even if you know a great deal about your topic or wrote a good paper on the topic in a high school course, you will need to verify the accuracy and completeness of what you know, especially if it is medical or scientific information. Most people understand that technology changes rapidly, so you need to update your information almost constantly. The same is true for topics that, on the surface, may seem to require less updating. For example, the Civil War occurred over 150 years ago, but contemporary research still offers new and emerging theories about the causes of the war and its long-term effects. So even with a topic that seems to be unchanging, carefully check the information to be sure it’s accurate and up to date.

What defines “interesting?” In approaching the informative speech, you should keep in mind the good overall principle that the audience is asking, “what’s in it for me?” The audience is either consciously or unconsciously wondering “What in this topic for me? How can I use this information? Of what value is this speech content to me? Why should I listen to it?” One reason this textbook uses examples of the Civil War is that the authors’ college is located by several Civil War sites and even a major battlefield.

Students see reminders of the Civil War on a regular basis.

You might consider it one of the jobs of the introduction to directly or in- directly answer these questions. If you can’t, then you need to think about your topic and why you are addressing it. If it’s only because the topic is interesting to you, you are missing the point. For example, why should we know about Abraham Lincoln’s administration of the Civil War? Obviously, because it had significant, long-term consequences to Americans, and you should articulate that in terms the audience can understand.

Keep in Mind Audience Diversity

Finally, remember that not everyone in your audience is the same, so an informative speech should be prepared with audience diversity in mind. If the information in a speech is too complex or too simplistic, it will not hold the interest of the listeners. Determining the right level of complexity can be hard. Audience analysis is one important way to do this (see Chapter 2). Do the members of your audience belong to different age groups? Did they all go to public schools in the United States, or are some them internation- al students? Are they all students majoring in the same subject, or is there a mixture of majors? Never assume that just because an audience is made up of students, they all share a knowledge set.

There are instances where you will be called upon to give an informative speech as part of a group of other informative speakers. This situation may be referred to as a panel or as a symposium. The difference is that in a panel, the focus is on a discussion by experts in front of an audience. The expert speakers may start with an opening statement, but typically the panelists are seated and their opening remarks are designed to pres- ent their basic position or stance and the bulk of time is spent in ques- tion-and-answer from the audience, from the moderator, or from each other. Some tips for panels are given here . (https://www.youtube.com/ watch?v=vJG698U2Mvo)

A symposium is more formal and the experts or presenters have put to- gether prepared speeches on different aspects of an overall topic. For example, they may all be experts on juveniles in the criminal justice sys- tem, but they have chosen or been assigned a specific informative topic for the audience, who are probably also professionals in that field. One might speak on challenges with legal representation for juveniles, another on family reconciliation, another on educational opportunities, and so on. While there may be time for question and answers at the end, the bulk of the time is taken up by the prepared speeches.

The author has used the symposium format in her teaching of the informa- tive speech for over 25 years. The students at first are skeptical, but usu- ally afterward they see the benefit of the experience in the classroom. For one thing, instead of a class of 25-30 separate and unrelated informative speeches in the class, there are four sets of related speeches that explore a topic in more depth. Some popular topics have been physical and mental health issues (diabetes, breast cancer, pets, schizophrenia, phobias), the arts (musical genres, history of film), travel, and food. In those years, there have been topics that didn’t work. Serial killers and sexually transmitted infections were two of them. One speech on that is acceptable. Six or seven, not so much. Just to clarify, the author always assigns the groups but the students pick the topics.

Here are some pointers if you are assigned to give a symposium-style in- formative speech. 1. Spend ample time discussing the topics so that every- one is supportive of the overall topic and the way the topic is broken down into separate speech topics. Do not let one person run the show and insist on a specific topic. A strong personality can sway the rest of the group

and then later the other members become unhappy about the topic and resentful of the persuasive member. 2. Try to develop topics in different ways; for example, let’s take the overall topic of phobias. The temptation is for each separate speech to be a specific phobia. While this is all right, it becomes repetitive to the audience. There are other ways to develop the subtopics (origins, different treatment options, phobias related to certain

demographic groups) instead of six or seven speeches on different pho- bias. 3. Be in constant communication with your peers so that you know exactly what their topics are and how they are being developed. You don’t want one or two co-presenters to “go rogue” and change their topics with- out the knowledge of the others in the group. You also do not want to end up overlapping, so that part of your speech is actually in someone else’s speech. Share phone numbers so you can text or call each other, if the members are willing. 4. You should appoint a moderator who will intro- duce the speeches and speakers and close or call for questions when the speeches are completed, and possibly summarize the set of speeches at the end. This member does not have to be the first or last speaker in the group.

• Be sure the order of speeches is logical, not random. 6. Be sure to get to the class early so you can set up and feel secure that your team members are present. 7. If you are required to have a question-and-answer session at the end, the moderator should try to make sure that the participation is balanced and one talkative person doesn’t answer all the questions. There will be questions you cannot answer, so just be honest and say, “I didn’t find that answer in my research.”

Many instructors use this format because it not only teaches informative speaking skills, but because it emphasizes team work. You will be expect- ed to do many team projects in your educational and professional careers, and this is a good way to start learning effective teamwork skills.

Learning how to give informative speeches will serve you well in your col- lege career and your future work. Keep in mind the principles in this chap- ter but also those of the previous chapters: relating to the informational needs of the audience, using clear structure, and incorporating interesting and attention-getting supporting evidence.

Something to Think About

Here are three general topics for informative speeches. Write specific pur- poses for them and explain how you would answer the WIIFM question.

• Type 1 diabetes
• The psychological effects of using social media

Two outlines for informative speeches are provided on the following pages. They utilize slightly different formats; other outline formats are included in one of the appendices. Your instructor will let you know which one he or she prefers or will provide examples of another format.

Sample Outline: Informative Speech on Lord Byron

By shannon stanley.

Specific Purpose: To inform my audience about the life of George Gordon, Lord Byron.

Central Idea: George Gordon, Lord Byron overcame physical hardships, was a world-renowned poet, and an advocate for the Greek’s war for free- dom.

Introduction

• Imagine an eleven year old boy who has been beaten and sexually abused repeatedly by the very person who is supposed to take care of him.
• This is one of the many hurdles that George Gordon, better known as Lord Byron, overcame during his childhood.
• Lord Byron was also a talented poet with the ability to transform his life into the words of his poetry.
• Byron became a serious poet by the age of fifteen and he was first published in 1807 at the age of nineteen.
• Lord Byron was a staunch believer in freedom and equality, so he gave most of his fortune, and in the end, his very life, supporting the Greek’s war for independence.
• While many of you have probably never heard of Lord Byron, his life and written work will become more familiar to you when you take Humanities 1201, as I learned when I took it last semester.
• Lord Byron was born on January 22, 1788 to Captain John Byron and Catherine Gordon Byron.
• According to Paul Trueblood, the author of Lord Byron, Lord Byron’s father only married Catherine for her dowry, which he quickly went through, leaving his wife and child nearly penniless.
• By the age of two, Lord Byron and his mother had moved to Aberdeen in Scotland and shortly thereafter, his father died in France at the age of thirty-six.
• Lord Byron was born with a clubbed right foot, which is a deformity that caused his foot to turn sideways instead of remaining straight, and his mother had no money to seek treatment for this painful and embarrassing condition.
• He would become very upset and fight anyone who even spoke of his lameness.
• Despite his handicap, Lord Byron was very active and liked competing with the other boys.
• At the age of ten, his grand-uncle died leaving him the title as the sixth Baron Byron of Rochdale.
• With this title, he also inherited Newstead Abbey, a dilapidated estate that was in great need of repair.
• Because the Abbey was in Nottinghamshire England, he and his mother moved there and stayed at the abbey until it was rented out to pay for the necessary repairs.
• During this time, May Gray, Byron’s nurse had al- ready begun physically and sexually abusing him.
• A year passed before he finally told his guardian, John Hanson, about May’s abuse; she was fired im- mediately.
• Unfortunately the damage had already been done.
• In the book Lord Byron, it is stated that years later he wrote “My passions were developed very early- so early, that few would believe me if I were to state the period, and the facts which accompanied it.”
• Although Lord Byron had many obstacles to overcome during his childhood, he became a world renowned poet by the age of 24.
• Lord Byron experienced the same emotions we all do, but he was able to express those emotions in the form of his poetry and share them with the world.
• According to Horace Gregory, The author of Poems of George Gordon, Lord Byron, the years from 1816 through 1824 is when Lord Byron was most known throughout Europe.
• But according to Paul Trueblood, Childe Harold was pub- lished in 1812 and became one of the best-selling works of literature in the 19th century.
• Childe Harold was written while Lord Byron was traveling through Europe after graduating from Trinity College.
• Many authors such as Trueblood, and Garrett, the author of George Gordon, Lord Byron, express their opinion that Childe Harold is an autobiography about Byron and his travels.
• Lord Byron often wrote about the ones he loved the most, such as the poem “She Walks in Beauty” written about his cousin Anne Wilmont, and “Stanzas for Music” written for his half-sister, Augusta Leigh.
• He was also an avid reader of the Old Testament and would write poetry about stories from the Bible that he loved.
• One such story was about the last king of Babylon.
• This poem was called the “Vision of Belshazzar,” and is very much like the bible version in the book of Daniel.
• Although Lord Byron is mostly known for his talents as a poet, he was also an advocate for the Greek’s war for inde- pendence.
• Lord Byron, after his self-imposed exile from England, took the side of the Greek’s in their war for freedom from Turkish rule.
• Byron arrived in Greece in 1823 during a civil war.
• The Greek’s were too busy fighting amongst them- selves to come together to form a formidable army against the Turks.
• According to Martin Garrett, Lord Byron donated money to refit the Greek’s fleet of ships, but did not immediately get involved in the situation.
• He had doubts as to if or when the Greek’s would ever come together and agree long enough to make any kind of a difference in their war effort.
• Eventually the Greek’s united and began their cam- paign for the Greek War of Independence.
• He began pouring more and more of his fortune into the Greek army and finally accepted a position to oversee a small group of men sailing to Missolonghi.
• Lord Byron set sail for Missolonghi in Western Greece in 1824. 1. He took a commanding position over a small num- ber of the Greek army despite his lack of military training.

2. He had also made plans to attack a Turkish held fortress but became very ill before the plans were ever carried through.

• Lord Byron died on April 19, 1824 at the age of 36 due to the inexperienced doctors who continued to bleed him while he suffered from a severe fever.
• After Lord Byron’s death, the Greek War of Indepen- dence, due to his support, received more foreign aid which led to their eventual victory in 1832.
• Lord Byron is hailed as a national hero by the Greek nation.
• Many tributes such as statues and road-names have been devoted to Lord Byron since the time of his death.
• In conclusion, Lord Byron overcame great physical hardships to become a world-renowned poet, and is seen as a hero to the Greek nation and is mourned by them still today.
• I have chosen not to focus on Lord Byron’s more liberal

way of life, but rather to focus on his accomplishments in life.

• He was a man who owed no loyalty to Greece, yet gave his life to support their cause.
• Most of the world will remember Lord Byron primarily through his written attributes, but Greece will always re- member him as the “Trumpet Voice of Liberty.”

Garrett, M. (2000). George Gordon, Lord Byron. New York, NY: Oxford University Press.

Gregory, H. (1969). Poems of George Gordon, Lord Byron. New York, NY: Thomas Y. Crowell Company.

Trueblood, P. G. (1969). Lord Byron. (S. E. Bowman, Ed.). New York, NY: Twayne Publishers.

Sample Outline: Informative Speech on Haunted Places in Gettysburg

By leslie dean.

Specific Purpose: To inform my classmates of specific places in Gettysburg, Pennsylvania, that are considered to be haunted.

Introduction: Do you believe in paranormal activity? Have you ever been to a place that is haunted? My personal opinion on this subject matter is open to question; however, there are a lot of people that have had first- hand encounters with the paranormal. Throughout the world there are countless places that are considered to be haunted by tormented souls that still lurk among us in search of a way to free their souls. Most places that claim to be haunted are intertwined with tales of battles and as a re- sult many fatalities. Tragic times in history make for the perfect breeding grounds for the haunted places that exist today.

Thesis/Preview: Gettysburg is a city that is plagued by historical events that play a role in the manifestations that haunt Gettysburg today. These include locations at The Devil’s Den, Little Round Top, and the Hummel- baugh House.

• The Devil’s Den is considered a site for paranormal activity.
• The Devil’s Den has historical significance retained during the American Civil War.
• Location held heavy fighting during battle that took place on July 2, of 1863.
• The total death toll estimated during battle consist- ed of 800 for the Union and more than 1,800 for the

Confederates.

• Some reported paranormal activity at the Devil’s Den.
• According to author, consultant, and lecturer Dennis William Hauck, he states in his book Haunted Places that if you stand outside at the Devil’s Den there can be the sounds of drum rolls and gunshots heard.
• According to many visitors there have been many people that claim to have seen and/or taken pictures of and had conversations with a friendly soldier who either disappears or doesn’t show up in photographs.

Transition: Spooky, unexplainable things happen at the Devil’s Den but there is also paranormal activity in another area of Gettysburg, Little Round Top.

• Another location said to be haunted is Little Round Top.
• Little Round Top’s historical significance.
• A site where Union soldiers held up to maintain an advantage over the Confederate soldiers.
• According to James Brann, an author from Civil War Magazine, this was a site Union Colonel Joshua

Lawrence Chamberlain led his 20th Maine Regiment in perhaps the most famous counterattack of the Civil War.

• Manifestations at Little Round Top.
• During filming of the movie Gettysburg (1993), extras portraying Union soldiers were greeted by a man in the uniform of a Union private.
• Handed them musket rounds.
• Actual rounds that dated back to the Civil War.
• Ghostly solders can still be seen marching in for- mation and riding horses in the fight against their enemy.

Transition: It seems that a lot of landmarks are haunted but there are also structures known to be stricken with paranormal activity.

• Hummelbaugh House is a non-battlefield place for ghost-sightings.
• Historical significance of Hummelbaugh House.
• The house is located on the east side of the city and was just behind the Union lines.
• It was used for a hospital and because of the times amputated limbs would be thrown out the windows resulting in a huge pile of body parts.
• Paranormal activity at the house.
• The windows in the house often startle people with

loud vibrations.

• The calls for help from soldiers can still be heard in and around the house.

Conclusion: In closing, according to History.com the Battle of Gettysburg was one of the biggest in the Civil War, resulting in over 150,000 causali- ties. With these statistics it is no surprise that lost souls still lurk the eerie grounds of this historical place. Whether it is vibrating windows or actual encounters with soldiers from 1863, Gettysburg has more than enough encounters with the paranormal to convince the biggest of doubters. Going to Gettysburg would guarantee a chance to literally step back in time and encounter something that is only remembered in history books. So believ- er in the paranormal or not, Gettysburg is a place to go to experience a part of history whether it be historical sites or a random run in with a ghostly soldier.

Brann, J. R. (1999). The full story. America’s Civil War, 12(5), 34. Re- trieved from http://search.ebscohost.com/login.aspx?direct=true&d- b=fth&AN=2281134&site=eds-live&scope=site

Hauck, D. (1994). The national directory of haunted places. Athanor Press. Battle of Gettysburg. (2019, May 20). History.com. Retrieved from https:// www.history.com/topics/american-civil-war/battle-of-gettysburg

Academic Oral Communication for International Students Copyright © by Joy Xiao is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License , except where otherwise noted.

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Oral Communication

What is oral communication.

Oral Communication is the process of transmitting ideas and information through spoken words. It is a verbal form of communication . The communication can be direct, i.e. person face to face communication or indirect via electronic i.e. call or video call which uses digital devices like mobile or laptop.

It is the most convenient and fastest means of communication because it gets an immediate response. Also, both sender and receiver of the message get to see each other’s expressions and/or listen to the tone of voice while conversing, which are non-verbal cues.

In simple terms, it is communication by mouth where spoken words are used for communication. When we start a conversation with someone, be it in-person or telephonic, it is called oral communication.

This kind of communication is appropriate when the matter is temporary and requires one-to-one interaction. It builds trust and reliability. Hence, it is also suitable for sensitive discussions like salary negotiations, conflict resolution, etc.

Table of Contents

Do you know.

In our total working time spent in verbal communication:

9% is spent on writing 16% is spent on reading 30% is spent on speaking and 45% is spent listening

While going for oral communication, one must make a careful selection of words, so that whatever the words connote, should mean precisely.

Factors of Oral Communication

• How does he speak?
• What does he speak?
• To whom he speaks?
• Does he get feedback?

Essentials of Oral Communication

• Pronunciation of words should be proper and clear
• Conciseness, and Completeness
• Right tone and pitch
• Eye Contact
• Self Confidence
• Correct style and vocabulary

Elements of Oral Communication

• Sender : The one who initiates the communication.
• Medium : Medium refers to the means or method through which the message is being conveyed.
• Channel : It is the platform used for delivering the message.
• Receiver : The person to whom the communication is being targeted, i.e. he/she is the one to whom the message is being sent.
• Feedback : The last step in the process of communication is the feedback. It is the response of the receiver of the communication which could be positive or negative. Further, no response is also a response. Further, this completes the entire cycle of communication.

Types of Oral Communication

• One-to-one communication : It is the basic or say direct conversation between two or more people, be it between friends, colleagues, bosses and employees etc. This can take place at both personal, professional or casual levels.
• Meetings : In an organization, meetings are held often. It is a forum, where the team leaders get an opportunity to put forth an issue for discussion and get ideas and solutions from the team members.
• Seminars : Seminars are held in the organization once a year, where numerous people come to talk on a specific topic. They are told in advance about this so that they can prepare their presentations and deliver them effectively in front of a large group of people.
• Radio and Television : News broadcasting by various media platforms like radio and television is also a form of oral communication. In this relevant information is conveyed to the audience.
• Telephone : We all are aware of this method, as we all use it all day long to stay connected with our loved ones. Telephones are used in both formal and informal settings, to talk about important matters and issues.
• Video Conferencing : It is one of the trending methods to convene meetings and discuss important issues with the team members who are at remote locations. This shortens the distance immediately.
• Speeches : It is a medium of communicating orally which allows one to communicate with numerous people at the same time. In a speech, the message can be conveyed about any subject to the masses. It has the capability of influencing the minds of the audience and getting the desired results.

• Saving time and money : Oral communication consumes less time and money in comparison to written communication . In this, no amount of money is invested to produce oral communication as only spoken words are involved in it. So, we could say that it is economical
• Immediate Feedback : Oral communication receives instant feedback. As soon as the words are spoken the receiver gets it. So, he can give feedback in the form of a reaction or response from his side right away.
• Saves Paperwork : Paperwork is zero to minimal, as communication takes place through words only.
• Effective tool for exhortation : Salespeople can use it effectively to clarify the doubts of their clients and customers and easily persuade them to take the desired action.
• Builds a healthy climate : With oral communication, a friendly and healthy relationship can be developed between the sender and receiver of the message. This is because there is less formality.
• Best tool during an emergency : At times of emergency, it is regarded as the most appropriate tool for communication. This is because an immediate and fast response is required.
• Immediate clarification : The communicator of the message can clarify any points of doubt to the receiver which are misunderstood.

• Greater chances of misunderstanding : As the message is in the form of spoken words, one cannot refer to the message again. Hence, there are higher chances of misinterpretation of the message.
• Bad speaker : It is very important for a speaker to have good communication skills to speak effectively and produce good results. However, a bad speaker transmits the message in the wrong manner. Do you know at the time of speaking, the speaker not just communicates through his words, but his voice modulation, tone, body language and everything else speaks a lot? If there is any mismatch between these then the message is interpreted wrongly.
• Ineffective for lengthy communication : It is quite obvious that oral communication is not good for lengthy messages, because the receiver may not be able to retain long messages and some important points may be missed out.
• No legal validity : As there is no proof of record of what has been said, the speaker may deny later what he has said. Hence, its value is low in a formal organizational setting.

The day of a person starts with oral communication, when we ask for something or express our views or desire for anything. It is not just about words but speech, articulation body language and fluency and intonation are also important parts of oral communication.

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What Are the Types of Speech Communication?

John huddle.

Speech, or oral communication, is a process of sending and receiving spoken messages between people. Speech conveys and sways through the presentation of ideas, opinions, information, directions and commands, usually with responsive communication from the listener. Effective speech is tailored by our needs and those of the receiver.

Explore this article

• Intrapersonal
• Interpersonal
• Small Groups
• To the Masses

1 Intrapersonal

Some would say we listen to ourselves more than we do others. Intrapersonal communication happens inside us as inner speech, self-talk or a range of other self-interactions. The foundation for all other communication, it allows us to develop an awareness and understanding about ourselves and our personal world. We process what we say to others by first holding parts -- or sometimes all -- of the conversation with ourselves. For instance, politicians rehearse their 30-second introduction speech in front of a mirror at home, while job candidates practice saying why they're the best for the job. Not limited to planned interpersonal communication, intrapersonal speech also includes our daydreams and goals, where we place ourselves in different settings and situations for pleasure or goal setting.

2 Interpersonal

Interpersonal speech is communication to one another through our words, tone of voice, gestures and other body language. Once we say something, it's said and can't be taken back, adding weight to the adage to “watch your tongue.” Even though we might think this communication is simple, interpersonal communication is very complex, including the impressions we have of each other, the message as we think we said it and how it was heard, including the willingness of the listener to listen. What we say to others is never said in a vacuum; we bring our needs and values to the conversation. In addition, communication includes the listener's reception, the location and our cultural influences.

3 Small Groups

Successful group communication requires the development of good listening skills, to hear and understand what the members of the group are actually saying, as the group moves toward its goals. Within our dominant culture, that means making eye contact and showing agreement and attention with body language, such as leaning forward attentively. Group communication often requires that we clarify what someone else said, usually with a clarifying statement. Groups require a more democratic approach that doesn't just advance one position, such as engaging one another by agreeing with what they said or disagreeing in a way that encourages them to stay engaged. Groups also need someone to keep the group on task, ensure that all are heard, encourage feedback and mediate when conflicts arise.

4 To the Masses

Speaking to the masses, whether lecturing to a small group or worldwide, often involves an unseen audience, with the goal of informing or persuading. Unlike other types of communication, mass communication, or public speaking, is very dependent on the message. Still, the charisma of the speaker's tone, her inflection and her body language, if visible, also influence the message. Successful public speaking depends on the speaker's ability to organize and present the material in a manner that the listener receives and internalizes. The speaker provides a reason for listening, lends credibility to the topic and motivates the audience to respond through words calculated to produce the desired response.

• 1 Pennsylvania State University: Department of Communication Arts & Sciences, The Communication Process, David Dzikowski
• 2 ERIC: Intrapersonal Communication and Imagined Interactions, James M. Honeycutt, et al
• 3 University of Pittsburgh: Speaking in the Disciplines, Author
• 4 Oklahoma State University: Mass Communication, Maureen Nemecek

About the Author

John Huddle is an Army veteran with enlisted service as general hospital staff and hospital chaplain's assistant. His career also included stints as a teacher, adjunct faculty, administrator and school psychologist. Twice, Dr. Huddle was a major party nominee for state office. He also served as a director on several nonprofit boards. Today he enjoys consulting and lobbying for underdog causes.

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Informative Speaking

Objectives, outline, and introduction, chapter 15: informative speaking.

By Lisa Schreiber, Ph.D. Millersville University, Millersville, PA

Learning Objectives

After reading this chapter, you should be able to:

• Explain why informative speeches are important
• Recognize the functions of informative speeches
• Identify the main responsibilities of the informative speaker
• List and describe the four types of informative speeches
• Discuss techniques to make informative speeches interesting, coherent, and memorable
• Apply chapter concepts in review questions and activities

Chapter Outline

Introduction.

• Provide Knowledge
• Shape Perceptions
• Articulate Alternatives
• Allow us to Survive and Evolve
• Informative Speakers are Objective
• Informative Speakers are Credible
• Informative Speakers Make the Topic Relevant
• Informative Speakers are Knowledgeable
• Definitional Speeches
• Descriptive Speeches
• Explanatory Speeches
• Demonstration Speeches
• Generate and Maintain Interest
• Create Coherence
• Make Speech Memorable
• Review Questions and Activities

Not only is there an art in knowing a thing, but also a certain art in teaching it. – Cicero

Your ability to give informative speeches is one of the most important skills you will ever master, and it will be used both during the course of your career, and in your personal life. A pharmaceutical sales representative who can’t describe the products’ chemical composition, uses and side effects, will have trouble making a sale. A high school math teacher who can’t explain algebra in simple terms will have students who will not learn. A manager who can’t teach workers how to assemble microchips will have a department with low productivity and quality. And a little league coach who is unable to instruct players on batting and catching techniques will have a disadvantaged team. It is easy to imagine how difficult it would be to go about the business of our daily lives without the ability to give and receive information. Speeches to inform are the most common types of speeches (Gladis, 1999), so speech writers should give priority to learning how to construct them.

A speaker hasn’t taught until the audience has learned.

• Chapter 15 Objectives, Outline, and Introduction. Authored by : Lisa Schreiber, Ph.D.. Provided by : Millersville University, Millersville, PA. Located at : http://publicspeakingproject.org/psvirtualtext.html . Project : Public Speaking Project. License : CC BY-NC-ND: Attribution-NonCommercial-NoDerivatives
• Teacher. Authored by : JD Lasica. Located at : https://www.flickr.com/photos/jdlasica/2431624696/ . License : CC BY-NC: Attribution-NonCommercial

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