TYPES OF COMMUNICATION
Sep 30, 2014
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TYPES OF COMMUNICATION. By Tayyab Sheikh. Special Thanks to Kiran Saleem, Qareena Nazir & Zufishan Manzoor for their contribution. What is communication ?. The word communication has originated from a Latin word “Communes” which means something common .
- written communication
- space language
- body language
- proxemics space language
- electronic gadgets mass media
TYPES OF COMMUNICATION By Tayyab Sheikh Special Thanks to Kiran Saleem, Qareena Nazir & Zufishan Manzoor for their contribution.
What is communication ? • The word communication has originated from a Latin word “Communes” which means something common. • Communication is a process of exchanging information, ideas, thoughts, feeling and emotions through speech signals, writing or behavior. In communication process, a sender encodes a message and then using a medium and send it to appropriate feedback using a medium
Importance of communication • Express thoughts, ideas and feelings • Creating awareness • To fulfill a goal • Avoid isolated • Highlight issues • Progress, development • Educating the masses etc.
Means of communication
Verbal Communication • Verbal communication is refers to the form of communication in which message is transmitted verbally, communication is done by word, mouth and a piece of writing. Objective of every communication is to have people understood what we are trying to convey.
Parts of verbal communication
Oral Communication • In oral communication, Spoken words are used. It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, voice over internet. In oral communication, communication is influence by pitch, volume, speed and clarity of speaking
written Communication • In written communication, written signs or symbols are used to communicate. A written message may be printed or hand written. In written communication message can be transmitted via email, letter, report, memo etc. Message, in written communication, is influenced by the vocabulary & grammar used, writing style, precision and clarity of the language used.
Non-verbal communication • Through signs & symbols. • Non-verbal can go without verbal communication. • Verbal can’t go without non-verbal communication.
Importance of Non-verbal communication
Types of Non-verbal communication • kinesics (Body language) • Haptics(Touch language) • Proxemics ,(Space language) • artifacts Environmental • Chronemics(Time language) • Silence • Sign • paralanguage\Vocalic
Types of Non-verbal communication • kinesics (Body language) • Facial expression • Head • Eye gaze • Gestures • Postures • Shape of body • Personal appearance Adornment
Facial expression • Face is the index of mind. Think how much information can be conveyed with a smile or a frown. By facial expressions we can show or we can understand happiness, sadness, anger and fear and much more
Head • If someone move his\her head up & down it means he\she is agree with you or saying yes and it also means understanding and acknowledgement. Sideways movement of head means no or not understood. If a person bring his head down and looking his feet or earth it is the symbol of humility & modesty.
Eye gaze Looking at another person can indicate a range of emotions like anger, grudge and danger, a dangerous look can tell you someone is unhappy and not comfortable with
Gestures & postures
Shape of body
Personal appearance Adornment • Appearance can indicate our profession • It shows your nature, interest and your taste • It can also point out our religious and cultural values
Haptics (Touch language)
Proxemics(Space language) • To communicate while keeping a distance is called proxemics • The amount of distance we need and the amount of space we perceive as belonging to us is influenced by a number of factors including social norms, situational factors, personality characteristics and level of familiarity
artifacts Environmental factors • Appropriateness • Climate • Microenvironments • Scent (Olfactics) • Color • Lighting
Chronemics (Time language) • A call at 2 a.m. indicates some kind of emergency • You reached in a party on time shows you are punctual
Silence • Allowing silence in a conversation puts pressure on the other person. • Silence can indicate hostility. • Silence can indicate disagreement. • Silence can indicate profoundness, such as horror. • Silence can indicate respect. • Silence can indicate contemplation. • Silence can be intentional rudeness. • Silence can be the creation of a listening space. • Silence can be an indication of empathy.
Paralanguage/Vocalics Attributes of speaking which include the pitch, the tone, the volume, tempo, rhythm, articulation, resonance, nasality and even the accent of the speaker collectively known as paralanguage, we can understand mood and the situation by paralanguage expressions
TYPES OF COMMUNICATION Inter-personal communication Communication between two or more people called inter-personal communication
Intra-personal communication Intra-personal communication is a process in which people communicate with themselves either consciously or unconsciously
Extra-personal communication Communication between human beings and nonhuman entities
Mass communication Communication through electronic gadgets (mass media) like books, journals, TV, newspapers etc
Effective Communication • Gather Your Thoughts • Choose Your Words • Voice Modulation • Body Language • Listen • Concentrate • eye contact • postures • simple or familiar language • questioning skills
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Functions of Communication PPT
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Functions of Communication PPT. This MS PowerPoint Presentation contains simplified discussions on the functions of communication. If loading of the ppt viewer version takes longer than expected, click the link below to download the file.
Information Function. We want to inform other people of what we know – facts, information, and knowledge.In school, most of our speaking activities are directed to get and give information to develop or improve our knowledge and skills.
Instructive Function. Many times, older people who hold important information, and those in higher rank communicate to instruct people on what to do, when and where to do them, and on why and how to do them.
Persuasive Function. You may find yourself wanting to influence the opinion of others to believe and accept your stand or claim on an issue or problem; so you think of strategies on how to persuade them to change their perspectives or opinion.
Motivation Function. We communicate to entice and direct people to act and reach their objectives or goals in life. In the process, we use positive language to make them realize that their actions lead them to something beneficial for their being.
Aesthetic Function. We use communication for pleasure and enjoyment.
Therapeutic Function or Emotional Expression. Communication is curative and serves to maintain good health. Sometimes, talking to a person does not mean asking for his help; we talk to another person merely to vent our feelings. After we talk we find ourselves in a much better condition.
Regulation and Control. People use communication to maintain control over other people’s attitude and behavior. Your parents use it to guide, inspire, or reprimand you when you seem to lose control over your schedule, studies, and relationships, among others.
Social Interaction. Communication helps us start, maintain, regulate, or even end relationships with other people. We usually establish a positive climate at home, in school, and in the workplace by greeting the people around us and by exchanging pleasantries with them.
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