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Journal of Indian Business Research
ISSN : 1755-4195
Article publication date: 20 February 2023
Issue publication date: 3 March 2023
This study aims to analyze the available literature on the use of digital marketing and its impact on small- and medium-sized enterprises (SMEs). This study identifies the use of digital marketing practices and its impact on SMEs.
Design/methodology/approach
A systematic literature review has been conducted on digital marketing, and its implementation in SMEs. The impact of digital marketing on SMEs performance is observed over the past 12 years through the resources which are undertaken for the study, namely, Science Direct, Scopus, Springer, IEEE Explorer, ACM Digital Library, Engineering Village, ISI Web of Knowledge database is used to search the research publications on the selected topic.
Although some SME firms use digital marketing, their impact is not similar where we can recommend a fixed strategy for applying digital marketing. This review provides an insight into how digital marketing has evolved over the period of time and how SMEs are adopting it for their sustenance.
Practical implications
This study will give theoretical analysis of various benefits received by SMEs because of digital marketing in the different capacities helping organizations to uplift their productivity. Mind mapping will give the idea of impact of SMEs on their various performances in rural as well as in the urban areas. This study will give further scope for digital marketers to approach those industries specifically at rural parts of the nation for bringing change into their marketing operations and also for increasing turnover by the use of digital marketing.
Originality/value
Research on the use of digital marketing by SMEs firms is still at the embryonic stage in India. This study is a pioneering effort to review the use of digital marketing in SMEs and identify research priorities for scholars and practitioners.
- Literature review
- Digital marketing
- Small and medium enterprises
- Impact on SMEs
Jadhav, G.G. , Gaikwad, S.V. and Bapat, D. (2023), "A systematic literature review: digital marketing and its impact on SMEs", Journal of Indian Business Research , Vol. 15 No. 1, pp. 76-91. https://doi.org/10.1108/JIBR-05-2022-0129
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Barriers to Digital Marketing in Rural India
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- Gautam Srivastava 13 &
- Deepa Gupta 13
Part of the book series: Lecture Notes in Mechanical Engineering ((LNME))
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This study is focused on identifying the important barriers of digital marketing in rural India. An extensive literature review has been done to identify the barriers to digital marketing in rural India. Further, the analytical hierarchal process is used to rank the different barriers of digital marketing based on weighted values. The weighted values of different barriers have been calculated by using the AHP model (analytical hierarchal process).
- Digital marketing
- Analytical hierarchal process
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S. Kaur, A.S. Marwaha, Digital media reach: a comparative study of rural and urban people in India. Int. J. Sci. Res. Educ. 4 (7), 5553, 5562 (2016)
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M. Ranga, P. Pradhan, ICT in rural India: elucidating barriers and creating Opportunities, in WEI International Academic Conference Proceedings , pp. 103–111
D.R. Sivanesan, Problems of rural market in India–an overview. Int. J. Res. Bus. Stud. Manage. 1 (2), 1–7 (2014)
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R. Singhal, E-marketing: Growth and challenges in Indian perspective. Int. J. Adv. Res. Found. 3 (7), 67–82 (2016)
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Gautam Srivastava & Deepa Gupta
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Akshay Dvivedi
Department of Industrial and Production, Dr. B. R. Ambedkar National Institute of Technology, Jalandhar, Punjab, India
Anish Sachdeva
Department of Mechanical Engineering, Amity University, Noida, Uttar Pradesh, India
Rahul Sindhwani
Department of Mechanical Engineering, GL Bajaj Institute of Technology and Management, Greater Noida, Uttar Pradesh, India
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Srivastava, G., Gupta, D. (2022). Barriers to Digital Marketing in Rural India. In: Dvivedi, A., Sachdeva, A., Sindhwani, R., Sahu, R. (eds) Recent Trends in Industrial and Production Engineering. Lecture Notes in Mechanical Engineering. Springer, Singapore. https://doi.org/10.1007/978-981-16-3330-0_11
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A STUDY ON LITERATURE REVIEW FOR IDENTIFYING THE FACTORS IMPACTING DIGITAL MARKETING
In today's era, digital marketing has an extensive utilization in various sectors. The impact of digital media has been very much visible among the young aspirants especially in higher education and it has become an inherent part of the decision-making process of the young students. A couple of years back we found that the integration of digital marketing strategy and a well-defined business plan was something which was rarely heard of. But in recent years statistics reveal that India has over 360 million internet users and approximately 85% of the population is mostly active through the smartphone devices. And almost 49% of the companies though they have no well-defined plan as such are investing in digital marketing. The proposed article will be an overview of the various literature reviewed on digital marketing and factors impacting digital marketing. The objective of the paper is to find out the gap between various existing literature on digital marketing and factors impacting digital marketing particularly in the education sector. Literature shows that the world of digital marketing is constantly in a flux to accommodate both the rising number of e-users and the latest innovations that are coming up every day.
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This paper analyzes the notion of Digital Marketing in India and its challenges and opportunities ahead. Information technology has malformed the way people work. Electronic commerce has unbridled hitherto another revolution which is changing the tactic in which businesses buy and sell products and services. The internet has given a helping hand to e-commerce. Digital marketing, which is also called online or internet marketing, involves the use of interactive, virtual spaces for the sake of promoting and selling goods and services. In fact, new synchronous, internet-based communication expertise had contributed to the restructuration of major economic sectors including marketing. Being cost-effective, flexible, and fast and enjoying an on exceptional global reach, digital marketing has brought about different businesses absurd gains. However, this effective, new technique also embroils its special disadvantages, e.g. lack of personal contact, security and privacy, etc. which should be taken account for. The present study, then, deliberates upon the impacts of internet-fostered interactive spaces on marketing exercise. The marketing opportunities curtail from introduction of this new, virtual space is the next focal point of deliberation. The study continues with challenges, such as problems of security, privacy, etc., evolving in the arena of digital marketing.
neethu jacob , Kavya Shabu
Being part of a dynamic environment we adhere to the fact that technology is a fast pacing phenomena and digital marketing is the most practiced strategy in marketing now a days which has perceived a great revolution in marketing industry. This has become a new era introduced, touching the thoughts of Indians digitally. The purpose of this study is to analyze the entrepreneurship possibilities in the marketing specialty. Our study is descriptive and analytical whereby we describe the strategies of digital marketing and also the recent trends evolved. We intend to analyse the scope for entrepreneurship in digital marketing. Digital marketing has brought up a challenge to the existing traditional marketing as it emphasizes focused one-on-one style of marketing rather than mass promotion. Abstract Being part of a dynamic environment we adhere to the fact that technology is a fast pacing phenomena and digital marketing is the most practiced strategy in marketing now a days which has perceived a great revolution in marketing industry. This has become a new era introduced, touching the thoughts of Indians digitally. The purpose of this study is to analyze the entrepreneurship possibilities in the marketing specialty. Our study is descriptive and analytical whereby we describe the strategies of digital marketing and also the recent trends evolved. We intend to analyse the scope for entrepreneurship in digital marketing. Digital marketing has brought up a challenge to the existing traditional marketing as it emphasizes focused one-on-one style of marketing rather than mass promotion.
This paper offers views on the various marketing types and the role that digital marketing plays in India in today’s digital era. Digital marketing has changed the way businesses function and has made work less complicated and it is now easier for the consumer to shop for products and services. Digital channels like the internet, mobile phones and email have provided brands with new pathways for advertising and customer interaction. Brands can now easily interact with their target audience using social media platforms like Facebook, Instagram and YouTube. This paper also talks about the role that digital marketing plays in India and the tremendous growth and the changes that took place in the digital landscape of India after the launch of ‘Digital India’ – A campaign that was launched by Prime Minister Narendra Modi in 2015 to improve India’s digital infrastructure. This study conclusively proves how effective digital marketing can be if the campaigns are properly designed and execu...
Nexgen Publication
DR Sundarrajan M PhD
The Paper focused on current business trend on customer satisfaction, educating the customer, interacting very closely with customer and identifying the customer needs and wants very specifically and reaching the customer as they desired mode like Applications, Facebook, Youtube, Instagram,Twitter and Email. The communication should always relevant to the consumers age, Economic, geographic, trends and its necessity at last taste and preference this all done by digital marketing at very precisely
IP innovative publication pvt ltd
IP Innovative Publication Pvt. Ltd.
India is fastest growing large economy in the world, it still popularly known as the country of villages. Digital marketing industry in India is a booming career today. In a country with a rapid growth economy, it is expected to have a very high significant growth in Digital marketing career. The growth in the digital marketing trends is making a very substantial impact on marketing and advertisement. Digital Marketing industry in India is spread to almost all the business sectors. Some of the applications of E-Marketing are shopping and order tracking, online banking, payment systems and content management. The power of digital marketing allows geophysical barriers to disappear making all consumers and businesses on earth potential customers and suppliers. It is known for its ability to allow business to communicate and form a transaction anywhere and anytime.
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In recent years, people have been watching the rapid growth of the Internet of Things (IoT) across the world. People could adapt to the exciting digital trend business and at the same time a new dimension of understanding. Businesses have been taking the opportunity of using IoT to provide new technologies and service delivery models to achieve a wide Digital marketing. Things like online video, apps, virtual reality, augmented reality, artificial intelligence, motion graphics, chat bots, web design, UX design, social media content and social influencers are hot topics. Thinking and designing your marketing strategies, especially for YouTube marketing, from this very moment will help you to succeed in 2018. These days are your opportunity to be on step further your competitors. This paper proposes importance of digital marketing in educational sector, and suggests the advertisement campaign for promotion of education sector.
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This paper offers views on some current and future trends in marketing. The content is based on recent literature and on what is happening in the business world. The paper is based on secondary data. The paper is based on extant literature and internet sources. The various articles, researches, reports, newspapers, magazines, various websites and the information on internet have been studied. We experience a radical change in India towards the digitalization. The consumer are looking and searching more on internet to find the best deal form the sellers around India as compared to traditional or conventional methods. In this study, we acknowledged that businesses can really benefit from Digital Marketing such as search engine optimization (SEO), search engine marketing (SEM), content marketing, influencer marketing, content automation, e-commerce marketing, campaign marketing, and social media marketing, social media optimization, e-mail direct marketing, display advertising, e–books, optical disks and games and are becoming more and more common in our advancing technology. It is demonstrated that we all are connected through whatsapp and facebook and the increasing use of social media is creating new opportunities for digital marketers to attract the customers through digital platform. Awareness of consumer’s motives is important because it provides a deeper understanding of what influences users to create content about a brand or store. Digital marketing is cost effective and having a great commercial impact on the business. Based on this study, it can further be argued that knowing which social media sites a company’s target market utilizes is another key factor in guaranteeing that online marketing will be successful. The effectiveness of Internet marketing with respect to different business can be analyzed. The study can further be extended to compare the internet marketing techniques with specific to various businesses.
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This research investigates the influence of digital marketing channels on purchasing decisions among college students in Ramanathapuram District. The study highlights that social media marketing, online advertising, and mobile marketing exhibit substantial positive effects on purchase decisions. However, email marketing's impact appears to be more complex. Moreover, the study explores how demographic variables like gender and academic level shape these effects. Notably, freshman students display varying susceptibility to specific digital marketing messages compared to their junior, senior, or graduate counterparts. These findings offer crucial insights for marketers aiming to tailor their strategies effectively to the preferences and behaviors of college students. By understanding the differential impacts of various digital marketing channels and considering demographic nuances, marketers can refine their approaches, optimize engagement, and ultimately enhance the effectiveness of their campaigns in targeting this demographic.
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The scope of digital marketing in India is also increasing rapidly because majority of the people nowadays are using the web or spending time on the internet. ... Systematic Literature Review on Digital Marketing in India: Present Scenario (December 17, 2021). Proceedings of the International Conference on Advances in Management Practices ...
their digital marketing strategies, and highlight possible areas for additional study and development. 2.1 Literature Survey companies employ digital marketing Uma Anurag (2021) conducted a study on "Systematic Literature Review on Digital Marketing in India: Present Scenario". The analysis's assumption rests upon the IAMAI
as 'the Digital Transformation' of marketing, widely accepted and investigated by both. practitioners and a cademics. Digital advertiseme nts, e-commerce, mobile services, just to name. a few ...
A systematic literature review has been conducted on digital marketing, and its implementation in SMEs. The impact of digital marketing on SMEs performance is observed over the past 12 years through the resources which are undertaken for the study, namely, Science Direct, Scopus, Springer, IEEE Explorer, ACM Digital Library, Engineering Village ...
Based on the literature review, the researchers identified the following themes: digitalization and digital marketing, digital and traditional modes of marketing, social media as a digital ...
The scope of digital marketing in India is also increasing rapidly because majority of the people nowadays are using the web or spending time on the internet. Further, there is a drastic growth of digital marketing during the COVID-19 and consumers' buying behavior has been changed.
Digital Marketing, Social Media Marketing, Mobile Marketing, Marketing Strategy, Digital Marketing Strategy This literature review aims at providing a comprehensive and consolidated representation on how Digital Transformation in Marketing has, so far, influenced value making for businesses and discuss prospective ways ahead.
Request PDF | On Jan 1, 2021, Uma Anurag and others published Systematic Literature Review on Digital Marketing in India: Present Scenario | Find, read and cite all the research you need on ...
This article provides a systematic review of the extensive and fragmented literature focused on Digital Transformation (DT) and marketing by identifying the main themes and perspectives (i.e., employees, customers, and business processes) studied by previous research. By mapping the DT literature in the area of marketing, 117 articles, published between 2014 and 2020, have been identified ...
The internet penetration of urban India is close to 60% but that of rural India still stays at less than 20%, hence it will be a slow and steady process. ... Basimakopoulou, M., Theologou, K., & Tzavaras, P. (2022). A Literature Review on Digital Marketing: The Evolution of a Revolution. Journal of Social Media Marketing, 1(1): 30-40. https ...
Digital marketing industry in India is growing at a very rapid pace and is spreading to almost all the business sectors. Some of the applications of online practices are online shopping, order tracking, online banking, payment system ... LITERATURE REVIEW: Chung and Austria (2010) completed a thought provoking research work with objectives to ...
Literature Review P. Sathya was born in February of 2017 In the research topic "A Study on Digital Marketing and ... The authors of "Impact of Digital Marketing and Current Scenario in India" examined how digital marketing affects rural residents. The benefits of digital marketing in rural areas are examined in the study, along with its ...
Today more than ever, individuals turn to digital solutions to communicate, to buy, to sell, and so on. This paper aims to provide a comprehensive literature review and analysis of the main ...
Article on A systematic literature review: digital marketing and its impact on SMEs, published in Journal of Indian Business Research 15 on 2023-02-20 by Gauri Girish Jadhav+2. Read the article A systematic literature review: digital marketing and its impact on SMEs on R Discovery, your go-to avenue for effective literature search.
This study is focused on identifying the important barriers of digital marketing in rural India. An extensive literature review has been done to identify the barriers to digital marketing in rural India. Further, the analytical hierarchal process is used to rank the different barriers of digital marketing based on weighted values.
This paper analyzes the notion of Digital Marketing in India and its challenges and opportunities ahead. Information technology has malformed the way people work. ... After an extensive literature review, digital marketing has been defined in its broadest sense and a framework has been developed, which indeed, has helped to identify the factors ...
Therefore, this research has focused on understanding the growth of digital marketing in India and what are the current trends in digital marketing. Methodology: This research has adopted the qualitative research approach and provides a review of existing literature in order to understand the scope, growth and development of digital marketing ...
As indicated by a 2015 review by worldwide administration counseling organization AT Kearney, there were only 39 million web purchasers in India, a tiny level of the country's 1.2 billion individuals.
Digital marketing is acting as a catalyst newlineand an enabler to boost the marketing and promotional activities within the organisation. newlineAs India has started following the different schemes of Government like Start-up India , Make newlinein India , Stand-up India and Digital India , individuals are thinking of starting their own ...
Digital marketing refers to any marketing that utilizes the internet or an electronic device (Bala & Verma, 2018). There have been many different tactics for selling goods and services, and new ...
The Times Book Review's editor, Gilbert Cruz, offers a guide to the author's essential books. Borrowed titles: Many modern book names allude to other works of literature.
Digital marketing's main growth comes from social media, people nowadays spend their time on social media and that is a plus point for marketing, there are 467 million active social media users in ...
The present article was written with fourobjectivesin mind. First, to study the evolution of digital payments in India. Second, to study different types of digital payment systems prevailing in India.