18.2 writing a cover letter and preparing a resume

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Learning Objectives

• Describe the differences among functional, reverse chronological, combination, targeted, and scannable résumés.
• Discuss what features are required in each type of résumé.
• Prepare a one-page résumé.

A résumé is a document that summarizes your education, skills, talents, employment history, and experiences in a clear and concise format for potential employers. The résumé serves three distinct purposes that define its format, design, and presentation:

• To represent your professional information in writing
• To demonstrate the relationship between your professional information and the problem or challenge the potential employer hopes to solve or address, often represented in the form of a job description or duties
• To get you an interview by clearly demonstrating you meet the minimum qualifications and have the professional background help the organization meet its goals

An online profile page is similar to a résumé in that it represents you, your background and qualifications, and adds participation to the publication. People network, link, and connect in new ways via online profiles or professional sites like LinkedIn. In many ways, your online profile is an online version of your résumé with connections and friends on public display. Your MySpace and Facebook pages are also often accessible to the public, so never post anything you wouldn’t want your employer (current or future) to read, see, or hear. This chapter covers a traditional résumé, as well as the more popular scannable features, but the elements and tips could equally apply to your online profile.

Main Parts of a Résumé

Regardless of the format, employers have expectations for your résumé. They expect it to be clear, accurate, and up to date (Bennett, S. A., 2005). This document represents you in your absence, and you want it to do the best job possible. You don’t want to be represented by spelling or grammatical errors, as they may raise questions about your education and attention to detail. Someone reading your résumé with errors will only wonder what kind of work you might produce that will poorly reflect on their company. There is going to be enough competition that you don’t want to provide an easy excuse to toss your résumé at the start of the process. Do your best work the first time.

Résumés have several basic elements that employers look for, including your contact information, objective or goal, education and work experience, and so on. Each résumé format may organize the information in distinct ways based on the overall design strategy, but all information should be clear, concise, and accurate (Simons, W., and Curtis, R., 2004).

Contact Information

This section is often located at the top of the document. The first element of the contact information is your name. You should use your full, legal name even if you go by your middle name or use a nickname. There will plenty of time later to clarify what you prefer to be called, but all your application documents, including those that relate to payroll, your social security number, drug screenings, background checks, fingerprint records, transcripts, certificates or degrees, should feature your legal name. Other necessary information includes your address, phone number(s), and e-mail address. If you maintain two addresses (e.g., a campus and a residential address), make it clear where you can be contacted by indicating the primary address. For business purposes, do not use an unprofessional e-mail address like [email protected] or [email protected]. Create a new e-mail account if needed with an address suitable for professional use.

Figure 9.7 Sample Contact Information

This is one part of your résumé that is relatively simple to customize for an individual application. Your objective should reflect the audience’s need to quickly understand how you will help the organization achieve its goals.

Figure 9.8 Sample Objective

You need to list your education in reverse chronological order, with your most recent degree first. List the school, degree, and grade point average (GPA). If there is a difference between the GPA in your major courses and your overall GPA, you may want to list them separately to demonstrate your success in your chosen field. You may also want to highlight relevant coursework that directly relate to the position.

Figure 9.9 Sample Education Field

Work Experience

List in reverse chronological order your employment history, including the positions, companies, locations, dates, duties and skills demonstrated or acquired. You may choose to use active, descriptive sentences or bullet lists, but be consistent. Emphasize responsibilities that involved budgets, teamwork, supervision, and customer service when applying for positions in business and industry, but don’t let emphasis become exaggeration. This document represents you in your absence, and if information is false, at a minimum you could lose your job.

Figure 9.10 Sample Work Experience

Table 9.5 Types of Résumés

You may choose to include references at the end of your résumé, though “references upon request” is common. You may also be tempted to extend your résumé to more than one page, but don’t exceed that limit unless the additional page will feature specific, relevant information that represents several years of work that directly relates to the position. The person reading your résumé may be sifting through many applicants and will not spend time reading extra pages. Use the one-page format to put your best foot forward, remembering that you may never get a second chance to make a good first impression.

Maximize Scannable Résumé Content

Use key words.

Just as there are common search terms, and common words in relation to each position, job description, or description of duties, your scannable résumé needs to mirror these common terms. Use of nonstandard terms may not stand out, and your indication of “managed employees” may not get the same attention as the word “supervision” or “management.”

Follow Directions

If a job description uses specific terms, refers to computer programs, skills, or previous experience, make sure you incorporate that language in your scannable résumé. You know that when given a class assignment, you are expected to follow directions; similarly, the employer is looking for specific skills and experience. By mirroring the employer’s language and submitting your application documents in accord with their instructions, you convey a spirit of cooperation and an understanding of how to follow instructions.

Insert a Key Word Section

Consider a brief section that lists common words associated with the position as a skills summary: customer service, business communication, sales, or terms and acronyms common to the business or industry.

Make It Easy to Read

You need to make sure your résumé is easy to read by a computer, including a character recognition program. That means no italics, underlining, shading, boxes, or lines. Choose a sans serif (without serif, or decorative end) font like Arial or Tahoma that won’t be misread. Simple, clear fonts that demonstrate no points at which letters may appear to overlap will increase the probability of the computer getting it right the first time. In order for the computer to do this, you have to consider your audience—a computer program that will not be able to interpret your unusual font or odd word choice. A font size of eleven or twelve is easier to read for most people, and while the computer doesn’t care about font size, the smaller your font, the more likely the computer is to make the error of combining adjacent letters.

Printing, Packaging and Delivery

Use a laser printer to get crisp letter formation. Inkjet printers can have some “bleed” between characters that may make them overlap, and therefore be misunderstood. Folds can make it hard to scan your document. E-mail your résumé as an attachment if possible, but if a paper version is required, don’t fold it. Use a clean, white piece of paper with black ink; colors will only confuse the computer. Deliver the document in a nine-by-twelve-inch envelope, stiffened with a sheet of cardstock (heavy paper or cardboard) to help prevent damage to the document.

Figure 9.11 Sample Format for Chronological Résumé

Figure 9.12 Sample Format for Functional Résumé

Figure 9.13 Sample Format for Scannable Résumé

Key Takeaway

A résumé will represent your skills, education, and experience in your absence. Businesses increasingly scan résumés into searchable databases.

• Find a job announcement with specific duties that represents a job that you will be prepared for upon graduation. Choose a type of résumé and prepare your résumé to submit to the employer as a class assignment. Your instructor may also request a scannable version of your résumé.
• Conduct an online search for a functional or chronological résumé. Please post and share with your classmates.
• Conduct an online search for job advertisements that detail positions you would be interested in, and note the key job duties and position requirements. Please post one example and share with your classmates.
• When is a second page of your résumé justified? Explain.
• Conduct an online search for resources to help you prepare your own résumé. Please post one link and a brief review of the Web site, noting what features you found useful and at least one recommendation for improvement.

Bennett, S. A. (2005). The elements of résumé style: Essential rules and eye-opening advice for writing résumés and cover letters that work . AMACOM.

Simons, W., & Curtis, R. (2004). The Résumé.com guide to writing unbeatable résumés . New York, NY: McGraw-Hill.

Business Communication for Success Copyright © 2015 by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

Chapter 18: Career Planning

18.2 finding a job, learning objectives.

• List and describe venues for finding job opportunities.
• Explain the value of networking.
• Trace the steps in pursuing a job opportunity, specifically your cover letter, résumé, and interview.
• Identify the critical kinds of information that should be provided in a job offer.

A job search is a part of everyone’s life, sooner or later. It may be repeated numerous times throughout your career. You may initiate a job search in hopes of improving your position and career or changing careers, or you may be forced into the job market after losing your job. Whatever the circumstances, when you look for a job you are seeking a buyer for your labor. The process of having to “sell” yourself (your time, energy, knowledge, and skills) is always revealing and valuable.

Finding a Job Market

Before you can look for a job, you need to have an idea of what job market you are in. The same macro factors that you consider in your choice of career may make your job search easier or harder. Ultimately, they may influence your methods of searching or even your job choice itself. For example, as unemployment has increased in the wake of the most recent financial crisis, the labor market has become much more competitive. In turn, job seekers have become much more creative about advertising their skills—from broader networking to papering a neighborhood with brochures on windshields—and more accepting of job conditions, including lower compensation. A good place to start is the U.S. Department of Labor’s “Occupational Outlook Handbook.” See, for example, U.S. Department of Labor, Bureau of Labor Statistics, http://www.bls.gov/oco , and “Tomorrow’s Jobs,” http://www.bls.gov/oco/print/oco2003.htm (accessed July 20, 2009). The handbook is updated annually. For hundreds of industries and specific jobs it tells you the training and education you need, what you will earn and what your job prospects are, what the work entails, and what the working conditions are like. The site also offers valuable tips on conducting job searches.

Knowing the job classification and industry name will focus your search process and make it more efficient. Once you understand your job market, look at the macro and micro factors that affect it along with your personal choices. For example, knowing that you are interested in working in business, transportation, or the leisure and hospitality industry, you are ready to research that field more and plan your job search.

You are looking for a buyer of your labor, so you need to find the markets where buyers shop. One of the first things to do is find out where jobs in your field are advertised. Jobs may be advertised in

• trade magazines,
• professional organizations or their journals,
• career fairs,
• employment agencies,
• employment Web sites,
• government Web sites,
• company Web sites,
• your school’s career development office.

Figure 18.5 “Sources of Information about Jobs” describes these venues in more detail.

Figure 18.5 Sources of Information about Jobs

Consider Sandy, for example, who is graduating with a bachelor’s degree in hospitality management. Her dream job is to work at an inn or bed and breakfast in a resort location. The Professional Association of Innkeepers International (PAII) offers a Web site and journal—good places to start reading and learning about the industry. It also lists upcoming trade conferences that may be a good opportunity for Sandy to meet some people in the industry. The Professional Association of Innkeepers International, http://www.paii.org (accessed July 23, 2009).

Browsing online, Sandy learns about a big job fair coming to her region, sponsored by the PAII in association with a chamber of commerce and an economic development agency. This is her chance to meet recruiters in her industry and find out about actual opportunities. Each prospective employer will have a table, and Sandy will go from table to table, getting information, dropping off her résumé, and possibly setting up interviews.

She also plans to register with an employment agency that specializes in hotel management for smaller hotels and inns. The agency will screen her application and try to match her with appropriate jobs in its listings. For a specified time it will keep her résumé on file for future opportunities.

Sandy’s strategy includes posting her résumé on employment web sites, such as Monster.com, and Careerbuilder.com. Browsing jobs online, Sandy discovers there is a strong seasonal demand for hospitality workers on cruise ships, and this gives her an idea. If the right choice doesn’t come up right away, maybe a summer job working for a cruise line would be a good way to develop her knowledge and skills further while looking for her dream job in management.

Sandy needs to research destinations as well as businesses and wants to talk with people directly. She knows that cold calls—calling potential employers on the phone as a complete unknown—is the hardest way to sell herself. In any industry, cold calling has a much lower success rate than calling with a referral or some connection—otherwise known as networking.

Networking A process of using personal contacts to get information and find job opportunities. is one of the most successful ways of finding a job. It can take many forms, but the idea is to use whatever professional, academic, or social connections you have to enlist as many volunteers as possible to help in your job search. According to popular theory, your social networks can be seen as assets that potentially help you build wealth. That is, the number and positions of people you can network with and the economically viable connections you can have with them are a form of capital— social capital Connections within and between social networks that may be useful, as an asset, in a market. . Robert Putnam, Bowling Alone: The Collapse and Revival of American Community (New York: Simon & Schuster, 2000).

Word of mouth is a powerful tool, and the more people know about your job search, the more likely it is that they or someone they know will learn of opportunities. Sandy’s strategy also includes joining online career networking sites, such as LinkedIn, and discussion lists for people in the hospitality industry. Sandy finds a helpful Yahoo! group called The Innkeeper Club and posts a query about what employers look for in a manager.

While Sandy was in college getting her degree in hospitality management, her best friend from high school was happily styling hair in a local salon. Sandy never thought to network through her friend, but it turns out that one of her friend’s clients has a sister who owns a country inn with her husband, and they are thinking about hiring someone to manage their enterprise. After driving several hours to meet them, Sandy learns they have changed their minds and are not hiring now. However, they know of two other innkeepers who may be looking for help. Since they are impressed with Sandy, they are happy to pass along her name and résumé.

That’s how networking works—you just never know who may be helpful to you. The obvious people to start with are all the people that you know: former professors, former employers, friends, family, friends of family, friends of friends, family of friends, and so on. The more people you can talk with or send your résumé to (i.e., impress), the greater the chances that someone will make an offer.

Another good networking strategy is to call or e-mail people working in the industry, individuals who are currently in or just above the position you’d like to have, and ask to talk with them about their work. If you make it clear that you are not asking for or expecting a job offer from them, many people will be happy to take a half hour to discuss their jobs with you. They may have valuable tips or leads for you or be willing to pass along your name to someone else who does.

Selling Yourself: Your Cover Letter and Résumé

To get a job you will have to convince someone who does not know you that you are worth paying for. You have an opportunity to prove that in your cover letter and résumé and again in your interview.

The cover letter, whether mailed or an e-mailed, is your introduction to your prospective employer. You have three paragraphs on one page to briefly introduce yourself and show how you can make a profitable contribution to the company. The objective of the cover letter is to get the reader to look at your résumé with a favorable impression of you created by the letter.

Your first paragraph should establish your purpose in making contact, the reason for the letter. You should make it clear what job you are applying for and why you are making this particular contact. If someone referred you, mention him or her by name. If you met the addressee previously, remind him or her where and when that was, for example, “It was great to chat with you at the Jobs Fair in Cleveland last week.” The more specifically you can identify yourself and separate yourself from the pool of other job seekers, the better.

The second paragraph of your cover letter should summarize your background, education, and experience. All this information is on your résumé in more detail, so this is not the place to expound at length. You want to show briefly that you are qualified for the position and have the potential to make a contribution.

Your third paragraph is your opportunity to leave the door open for further communication. Make it clear where and how you can be reached and how much you appreciate the opportunity to be considered for the position.

The résumé:  document that summarizes job experience, education, and civic activities. It is commonly used in the job application process. , the summary list of your skills and knowledge, is what will really sell you to an employer, once you have made a good enough impression with the cover letter to get him or her to turn the page. A good résumé provides enough information to show that you are willing and able to contribute to your employer’s success—that it is worth it to hire you or at least to talk to you in an interview.

List the pertinent facts of where and how you can be reached: address, phone number, e-mail address. Your qualifications will be mainly education and experience. List any degrees, certificates, or training you have completed after high school. Be sure to include anything that distinguishes your academic career, such as honors, prizes, or scholarships.

List any employment experience, including summer jobs, even if they don’t seem pertinent to the position you are applying for. You may think that being a camp counselor has nothing to do with being a radiology technician, but it shows that you have experience working with children and parents, have held a position where you are responsible for others, and that you are willing to work during your school breaks, thus showing ambition. If you are starting out and can’t be expected to have lots of employment experience, employers looks for hints about your character—things like ambition, initiative, responsibility—that may indicate your success working for them.

Internships that you did in college or high school are also impressive, showing your willingness to go beyond the standard curriculum and learn by working—something an employer will expect you to continue to do on the job, too. While you are in school, you should recognize the value added by experiential learning and the positive impression that it will make. An internship can also give you a head start in networking if your supervisor will be a good reference or source of contacts for you. The internship may even result in a job offer; you may not necessarily want to accept, but at the very least, having an offer to fall back on takes some of the pressure off your search.

For each job, be clear about the position you held and the two most important duties or roles you performed. Don’t go into too much detail, however. The time to expand on your story is in the interview.

If you have done internships or volunteer work or if you are a member of civic or volunteer organizations, be sure to list those as well. They are hints about you as a person and may help you to stand out in the pool of applicants.

A common mistake is to list too much extra information on your résumé and to focus too much on what you want. For example, stating an objective such as “to obtain a great position in hotel management.” Your employer cares about what you can do for the company, not for yourself. The following are some tips for developing your résumé:

• Avoid adjectives or adverbs when describing your past performance. If you were an achiever in school, that will be reflected in your grades, degrees, honors, and awards. “Hype” can sound boastful; besides, you can discuss your performance in detail at the interview.
• Be honest and state your case without exaggeration. It is easier than ever for employers to check on your history, and they will. Falsification of information on your résumé may become grounds for dismissal, if you are hired.
• Don’t include personal details unless they are strongly relevant to the job you are seeking. Employers typically do not want to know that you love dogs, were raised in Singapore, or are a single mother.
• Be correct. Proofread your résumé and have someone else proof it as well. This is your opportunity to make a good impression. Any error indicates not just that you made an error, but that you are sloppy, lazy, or willing to let your work go public with errors.
• Keep it to one page, if possible. Employers typically are looking at many résumés to fill one position, so make it easy and quick for the reader to see how qualified you are.

A myriad of sample résumés and sample cover letters may be found online, but be wary of templates that may not fit you or your prospective job. Employers in your field may have particular expectations for what should be on your résumé or how it should be structured. Maybe you should list your skills or perhaps your education first. Perhaps it would be preferable to list your past employment experiences in reverse chronology (with your most recent job first). Advice is plentiful about how to write a résumé, but there is no one right way or best way. Choose an appropriate style and format for your job category that will present you in the best possible light as a prospective employee.

Many employers want you to fill out an application form independently of or instead of a résumé. They may also ask for references, especially from former employers who are willing to recommend you. Be aware that hirers and human resources department personnel routinely follow up on references and letters of recommendation. Find out more about filling out employment applications at About.com at http://jobsearch.about.com/cs/jobapplications/a/jobapplication.htm and other sites.

There are many resources available in print and online to help you write a good résumé. In addition, résumé writing workshops and short courses are often held at community colleges or adult education centers.  Ellen Gordon Reeves, Can I Wear My Nose Ring to the Interview? (New York: Workman Publishing, 2009).

Selling Yourself: Your Interview

The interview—a face-to-face conversation with a prospective employer—is your chance to get an offer. You want to make a good personal impression: dress professionally but in clothes that fit well and comfortably. Be polite and cordial but also careful not to assume too familiar a tone.

You may be asked a series of predetermined questions, or your interviewer may let the conversation develop through open-ended questions. The interviewer may let you establish its direction in order to learn more about how you think. However the conversation is guided, you want to be able to showcase your suitability for the job and what you bring to it. Figure 18.8 “Questions Prospective Employers Commonly Ask” identifies some questions employers commonly ask in job interviews.

Figure 18.8 Questions Prospective Employers Commonly Ask

Be prepared for interviewers who prefer to focus on general behavioral questions rather than on job specific questions. Behavioral interviews A common type of job interview in which the candidate is asked about past behavior in a specific set of circumstances. emphasize your past actions as indicators of how you might perform in the future. The so-called STAR Method A popular method of preparing narratives for behavioral interviews by referring to job situations, tasks, actions, and results. is a good approach to answering behavioral questions, as it helps you to be systematic and specific in making your past work experiences relevant to your present job quest. The STAR Method The STAR Method: http://web.mit.edu/career/www/guide/star.html , http://www.drexel.edu/SCDC/resources/STAR%20Method.pdf , http://www.officearrow.com/home/articles/the_officearrow_career_center/human_resources_and_job_search/p2_articleid/294/p142_id/294/p142_dis/3 (accessed August 5, 2009). is a process of conveying specific situations, actions, and outcomes in response to an interviewer’s question about something you did.

• S ituation: Give specific details about the situation and its context.
• T ask: Describe the task or goal that arose in response to the situation.
• A ction: Describe what you did and who was involved.
• R esult: Describe the (positive) outcome.

For example:

Question : We are looking for someone who is willing to take initiative in keeping our office systems working efficiently and who can work without a lot of direct supervision. Does that describe you? Answer : Absolutely. For example, in my last job I noticed that the office supply system was not working well. People were running out of what they needed before letting me know what to order ( S ituation). I thought there needed to be a better way to anticipate and fill those needs based on people’s actual patterns of use ( T ask). So, I conducted a poll on office supply use and used that information to develop a schedule for the automatic resupply of key items on a regular basis ( A ction). The system worked much more smoothly after that. I mentioned it in my next performance review, and my boss was so impressed that she put me in for a raise ( R esults).

There are some questions employers should not ask you, however. Unless the information is a legal requirement for the job you are interviewing for, antidiscrimination laws make it illegal for an employer to ask you your age; your height or weight; personal information such as your racial identity, sexual orientation, or health; or questions about your marital status and family situation, such as the number of children you have, whether you are single, or if you are pregnant or planning to start a family.

It is also important for you to have questions to ask in an interview, so you should prepare a few questions for your interviewer. Questions could be about the company’s products or services, the company’s mission or goals, the work you would be doing, who you would be reporting to, where you would be located, and the opportunities for advancement. You want your question to be specific enough to show that you have already done some research on the company, its products, and markets. This is a chance to demonstrate your knowledge of the job, company, or industry—that you have done your homework—as well as your interest and ambition.

Unless your interviewer mentions compensation, don’t bring it up. Once you have the job offer, then you can discuss compensation, but in the interview you want to focus on what you can do for the company, not what the company can do for you.

You can also use the interview to learn more about the company. Try to pick up clues about the company’s mission, corporate culture, and work environment. Are people wearing business attire or “business casual”? Are there cubicles and private offices or a more open workspace? Are people working in teams, or is it more of a conventional hierarchy? You want to be in a workplace where you can be comfortable and productive. Be open-minded—you may be able to work quite well in an environment you have never worked in before—but think about how you can do your best work in that environment.

After your interview, send a thank you note, and follow up with a phone call if you don’t hear back. You may ask your interviewer for feedback—so that you can learn for future interviews—but don’t be surprised and be gracious, if you don’t get it. Always leave the door open. You never know.

Accepting an Offer

A job offer should include details about the work you will be performing, the compensation, and the opportunity to advance from there. If any of that information is missing, you should ask about it.

In many jobs, you may be asked to do many things, especially in entry-level jobs, so the job description may be fairly vague. Your willingness to do whatever is asked of you (within the law and according to ethical standards) should be compensated by what you stand to gain from the job—in pay or in new knowledge and experience or in positioning yourself for your next job. Some jobs are better looked at as a kind of graduate education.

Your compensation Payment for labor, including wages, salaries, commissions, stock options, and fringe benefits such as health, disability, and life insurance. includes not only your wages or salary but also any benefits that the employer provides. As you read in previous chapters, benefits may include health and dental insurance, disability insurance, life insurance, and a retirement plan. Compensation also includes time off, sick days, and vacation days. You should understand the company’s policies and flexibility in applying them.

Know what your total compensation will be and whether it is reasonable for the job, industry, and current job market. Asking around may help, especially on online discussion groups with relative anonymity. People often are reluctant to disclose their compensation, and companies discourage sharing this information because it typically reveals discrepancies. For example, people hired in the past may be receiving less (or more) pay than people hired recently for the same position. In addition, gender gap—in which men receive higher pay than women in the same position—is often a problem.

To gauge how reasonable a job offer is, you can research professional associations about pay scales or find statistical averages by profession or region. Online resources include simple salary comparison calculators, such as the one at http://monster.salary.com . You also will find data and related articles linking salaries to specific job titles, area codes, states, educational levels, and years of work experience, for example, at http://www.payscale.com/research/US/Country=United_States/Salary .

Realistically compare the job offer to your needs. Different geographic areas have different costs of living, for example, so the same salary may afford you a very different lifestyle in Omaha than in New York City. Your employment compensation is most likely an important source—perhaps your only source—of income. That income finances your plan for spending, saving, and investing. A budget can help you to see if that income will be sufficient to meet your financial goals. If you already have financial responsibilities—student loans, car loans, or dependents, for example—you may find that you can’t afford the job.

You can negotiate your compensation offer; many employers expect you to try, but some will just stand by their offer—take it or leave it. Your ability to negotiate depends in part on the number of candidates for that particular job and how quickly the employer needs to fill it. You will find guidelines online for evaluating job offers and negotiating your compensation, for example, among the useful links at http://www.rileyguide.com/offers.html . Another resource includes the simple “Job Offer Checklist” at http://www.collegegrad.com/offer .

In some cases, your employer may offer you a contract, a legal agreement that details your responsibilities and compensation and your employer’s responsibilities and expectations. As with any contract, you should thoroughly understand it before signing. If you will be employed as a member of a trade union or labor union under a collective bargaining The practice of union and employer representatives negotiating an employment contract to determine wages, hours, work rules, and working conditions. agreement, the terms of the contract may be applicable to all union members and therefore not negotiable by individual employees.

It is exciting to get a job offer, but don’t let the excitement overwhelm your good sense. Before you accept a job, feel positive that you can live with it. You never really know what a job is like until you do, but it is better to go into it optimistically. When you are just starting a career or trying one out, it is most important to be able to learn and grow in your job, and you may have a period of “paying your dues.” But if you are really miserable in a job, you won’t be able to learn and grow, no matter how “golden” the opportunity is supposed to be.

Key Takeaways

Venues for finding jobs include

• employment agencies or “headhunters,”
• Networking is a valuable way to expand your job search.

Selling your labor to a prospective employer usually involves sending a cover letter and résumé, filling out an application form, and/or having an interview.

• The cover letter should get a prospective employer to read your résumé.
• The résumé should get the employer to offer you an interview.
• The interview should get the employer to offer you the job.

A job offer includes information on the

• compensation, including benefits;
• opportunities for advancement.

Accepting a job offer may involve

• evaluating the offer in relation to your needs,
• examining a job contract, or
• negotiating the compensation.
• Read “Tomorrow’s Jobs” at the Bureau of Labor Statistics Web site at http://www.bls.gov/oco/oco2003.htm . What job categories are showing the greatest growth? Which job categories show negative growth? In what sector of the economy or in what industry will you seek a job or develop your career? Record or chart your thoughts in My Notes or your personal finance journal. What are the reasons for your choices? What education, knowledge, skills, aptitudes, preferences, and experiences do you bring to them?
• In My Notes or your personal finance journal, list all the individuals and groups you can think of to tell about your job search or career development quest. Include their contact information. Write a message you could adapt, as needed, for each audience to send when you are ready. Then go online to research other individuals and groups you could include in your networking or could go to for more information about job opportunities. Read up on developing your practical networking skills online at Boston.com (“Flex Your Networking Skills,” http://www.boston.com/jobs/bighelp2009/january/flex_your_network ). Make a fact-finding appointment with a contact you find through networking and record your thoughts on the outcomes. Were you able to practice key networking skills? What did you learn?
• Write or revise your résumé and draft a general cover letter you could adapt for different job openings. Network with classmates to get critiques and ideas for clarifying or improving these tools to attract a prospective employer. What other supporting documents could you include in your job application?

How will you prepare for a job interview? Read a New York Times interview with the CEO of Cisco Systems, John Chambers, about corporate leadership and recruitment at http://www.nytimes.com/2009/08/02/business/02corner.html?th&emc=th . In the second half of the article, the interviewer asks, “How do you hire?” What qualities of new recruits to corporate management does this CEO look for? Read the articles on interviewing at the following Careerbuilder.com URLs:

• http://www.careerbuilder.com/jobposter/small-business/article.aspx?articleid=ATL_0174INTERVIEWBLUNDERS
• http://www.careerbuilder.com/jobposter/small-business/article.aspx?articleid=ATL_0089INTERVIEWSTYLES
• http://www.careerbuilder.com/jobposter/small-business/article.aspx?articleid=ATL_0087INTERVIEWNO-NOS
• http://www.careerbuilder.com/jobposter/small-business/article.aspx?articleid=ATL_0082INTERVIEWQUESTIONS
• Anticipate the questions you may be asked in an interview. For example, what could you say in a behavioral interview? Prepare your answer using the examples found at http://webatl02.officearrow.com/job-search/the-star-method-of-interviewing-oaiur-107/view.html . For edification and fun, collaborate with classmates to do role-plays of job interviews. Videotape your interviews. View the videos and read the twenty tips on “How to Nail an Interview” at http://www.howtonailaninterview.com/#vid . Also see the Vault.com videos of interviews at http://www.youtube.com/watch?v=S1ucmfPOBV8 . As an employer, would you hire yourself? What interviewing preparations and skills do you think you need to work on?
• Personal Finance. Provided by : Saylor Academy. Located at : https://saylordotorg.github.io/text_personal-finance . License : CC BY-NC-SA: Attribution-NonCommercial-ShareAlike

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6 Things You Should Never Put in Your Cover Letter

Table of contents.

When submitting a job application, your resume can only go so far. Resumes tell prospective employers about your experience and education, but they’re essentially fact sheets. A cover letter gives applicants the opportunity to share more detailed information on why they’d be a good fit for a particular role at a specific company.

We’ll outline some common cover letter mistakes to avoid and share tips and best practices for cover letters that show you in the best possible light. 

Cover letter mistakes to avoid

A cover letter can show a hiring manager why you’re the best fit for a position, so getting it right is worth your time and effort. However, crafting an effective cover letter can be challenging. You must showcase your skills without appearing self-important or succumbing to cliches.

Here are six cover letter mistakes to avoid at all costs. 

1. Highlighting where you lack specific skills

It’s easy to feel vulnerable when applying for a job, especially if you have limited work experience or few required skills. However, starting a cover letter by underselling yourself or drawing attention to the skills or knowledge you lack is never advisable.

Author and career development professional Lavie Margolin says cover letters aren’t the place to list your weaknesses. “I have seen one too many cover letters with the following phrase: ‘Although I do not yet have,'” Margolin noted. “If you do not have something, why are you emphasizing it?”

Instead, Margolin says job seekers should focus on existing in-demand career skills , experiences and talents that will interest the potential employer.

“If you are looking for a job, then you are in the sales business. What you write in your cover letter should most effectively sell the skills, experience and abilities that you do have, as opposed to emphasizing those things that are lacking,” Margolin advised. “Emphasizing a weakness on your cover letter may be costing you the job.”

2. Not proofreading for typos and cliches

Sometimes, job seekers get so caught up in finding the best way to express their ideas that they forget to pay close attention to their cover letter’s details. Typos, using the wrong company information and cliches are common mistakes to look for in your proofreading efforts. 

• Look for cover letter typos. According to Joe Weinlick, COO of Catalyst Experiential, cover letter typos are an egregious yet common mistake. Rigorously proofreading your cover letter will allow your content to shine. “Spell-check is your friend. Use it, but don’t rely on it,” Weinlick advised. “Print out your cover letter, read it from start to finish and make sure there aren’t any typos before sending it out. Your cover letter is the first impression you make on a hiring manager – make sure it’s a good one.”
• Ensure you use the correct company information. You may be tempted to reuse parts of your cover letter when applying for similar positions with different companies. However, failing to update the company information for each letter is an unforgivable offense. Double-check that you have the correct details for the company, including the specific position for which you are applying and the name of the hiring manager, if possible.
• Watch for cliches and buzzwords. When proofreading your cover letter, look for and eliminate cliches and overused buzzwords . Instead of using vague words to describe your work ethic or experience (“I’m a motivated self-starter”), provide specific examples that demonstrate the qualities you’d like to highlight. “Don’t use buzzwords,” warned Bob Kovalsky, vice president of Volt Workforce Solutions. “Including descriptors such as ‘detail-oriented,’ ‘hardworking,’ ‘team player’ and ‘proactive’ doesn’t tell HR managers anything about your experience.”

Watch for cliches and worthless words in your LinkedIn profile . Overused buzzwords won’t convey your unique qualifications and personality.

3. Remaining stuck in the past

Maybe you were let go from your last job, or maybe you’re looking for new opportunities. Regardless of the reason for your job search , don’t spend your cover letter’s limited space focusing on your past.

“The worst thing a potential employee can do [in a cover letter] is to explain why they left their current or former position,” shared Kim Kaupe, co-founder of Bright Ideas Only. “It’s like starting out a first date by talking about your ex! I don’t want to hear about your past; I want to hear about your now and future and how you are going to become an asset to my company.”

Steering clear of the past is especially important if you had a contentious relationship with an employer. “Saying that you’re looking for a new opportunity because your previous employer was unfair or you had an incompetent boss will only make you look bad,” warned Tracy Russell, a talent acquisition coordinator at Intuit. “Oftentimes, if this type of negative information is in the cover letter, recruiters won’t even look at the resume.”

4. Talking about money too soon

There’s a time and place to discuss salary during the hiring process , but your cover letter isn’t it. Lisa Benson, president and CEO of Mary Kraft HR, advises against providing any unsolicited salary information in the cover letter “unless [you] are specifically asked to do so, particularly if there is a disparity between what is advertised or indicated in the ad [you] are responding to. No prospective employer wants to hire someone who is only about the money.”

5. Making it all about you

Another common mistake applicants make is using their cover letter to boast about their talents without acknowledging how they will use them to benefit a prospective employer.

“The worst thing a candidate can do in their cover letter is make it all about themselves and what they’re looking for,” said Ian Yates, senior director of corporate accounts at Thermo Fisher Scientific. “The best thing to do is focus on why they’ll be a great fit, how they’ll make a contribution, and what they’ve done, or will do, to support [the organization].”

“It is a fine line between confident and arrogant,” added Sue Hardek, managing director at ZRG Partners. Hardek noted that candidates should avoid overselling themselves and being boastful about accomplishments and strengths. 

Job candidates should also steer clear of oversharing personal history or exaggerating or lying on their resume or cover letter.

6. Letting AI do the heavy lifting

Many generative AI companies boast that their AI tools can save time by drafting perfect cover letters. While AI is transforming business , including the job search process, you must be especially careful when using it for your cover letter. 

Opinions about using AI in the workplace are mixed. You don’t want to risk coming across a hiring manager who suspects an AI-generated cover letter and immediately tosses your application. Worse, AI might utilize copied text or provide other job seekers with the same phrasing, leading hiring managers to suspect you of plagiarism. 

AI can be a good place to start, but you should never rely on it for a final product. AI can help you generate ideas, synthesize your experience with the history and needs of the company, or assist with general editing. But when it comes to the final product, you want your voice to shine through, so ensure the writing is your own – even if you’ve had some help. 

What is a cover letter?

A cover letter is a company’s first introduction to who you are as a person. Your resume will explain your previous work experience and skills, but your cover letter is an opportunity to show recruiters your personal side. It’s also a chance to demonstrate why you stand out from the crowd. Employers get many applications, many of which display similar backgrounds and experience. A cover letter helps narrow down their talent pool.

Cover letters are typically written in a three-paragraph format and should be no more than 300 words.

The benefits of a cover letter

Some job listings require the candidate to submit a cover letter, while others make it optional. However, applicants should always take the time to write a cover letter to express their interest in the company and flesh out their professional experience. 

A cover letter brings the following advantages: 

1. Cover letters personalize your application.

Even great resumes don’t allow applicants to show off their writing skills. A cover letter can help candidates sell themselves by letting their personalities shine. Recruiters get a sense of who the candidate is beyond their work experience and education. Cover letters also allow candidates to discuss parts of their background that may not be explicitly stated on a resume but are relevant to the job they’re applying for.

2. Cover letters showcase your interest in the position and company.

Many candidates blindly shoot off job applications, believing in quantity over quality. To be as efficient as possible, they’ll either send a generic cover letter or fail to send one. However, this is a missed opportunity. 

A cover letter with specific details about why you’d be a great fit for the company shows you’ve done your research and are interested in working for that organization. Employers will notice candidates who researched the business and its company culture . These candidates show they want to be there specifically – they don’t just want a job.  

3. Cover letters demonstrate your hard work.

Taking the time to draft a well-researched cover letter shows employers you’re self-motivated and passionate about the position. The skills of researching, writing and submitting clean copy before the deadline demonstrate your ability to work and follow directions.

In addition to crafting an excellent cover letter, job candidates should prepare for the interview process and send a thank-you letter to follow up.

How to write a good cover letter

Hiring managers may receive hundreds of cover letters and resumes for a single job post. Potential employees have only a few seconds to make a good first impression, and a boring cover letter could land them straight in the “no” pile.

Follow these eight tips from hiring experts to write a cover letter that will land you an interview:

1. Be yourself in your cover letter.

You don’t want to sound like everyone else. Give hiring managers a sense of your personality traits and how you might fit into the company.

“One key thing we look for is whether they’ve incorporated aspects of their personality into examples of how they would succeed in this position,” shared Margaret Freel, digital marketing specialist at No Dirty Earth and a former corporate recruiter.

Mentioning experiences that qualify you for a particular position is one way to personalize your letter. “Candidates should be concise and self-aware enough to know how their track record of results makes them unique and [be] able to relate that back to the position,” Freel advised.

2. Do your research and customize your cover letter.

Like your resume, your cover letter should be tailored to each position and company. Instead of a template-style cover letter, use industry-specific language referencing points from the job description and company website.

In your research, determine the hiring manager’s name, if possible. Addressing the hiring manager sets you apart. If you’re unsure who the hiring manager is, use a generic salutation – but only as a last resort.

“Address the cover letter to a specific person within the company, not the general – and much-hated – ‘dear sir or madam,'” advised Alina Cincan, managing director and co-founder of Inbox Translation. “This shows the candidate has done some research and is truly interested in working with that company, not just any company.”

Christa Shapiro, a director at the staffing firm Yoh, said one thing that always draws attention to a cover letter is mentioning why you want to be a part of a particular organization. Show a passion for the organization and industry. Employers don’t want to hire someone who won’t care about their work.

Getting a feel for the company will also prepare you for the types of interview questions the hiring manager will likely ask.

3. Be creative in your cover letter.

Hiring managers won’t finish reading your cover letter if they’re bored after the first line. A strong intro should find a unique way to highlight experiences or something specific from the job posting.

Grabbing their attention is key; hiring managers review tons of cover letters for each position. Find a creative way to stand out so the hiring manager notices you and moves on to your resume. 

A creative cover letter moves beyond stiff cover letter templates and stock phrases. A great way to make your cover letter pop is to include a brief story that connects you to the company through its mission or product. “This exercise will undoubtedly separate you from the majority of other candidates,” advised Kenneth Johnson, founder and president of East Coast Executives.

4. Mention referrals in your cover letter.

If you were introduced or connected to a hiring manager via an employee referral or mutual industry contact, include that person’s name in your cover letter (with their permission).

“Candidates can include referrals in a cover letter to make them stand out,” said Bill Peppler, COO of staffing firm Kavaliro. “They should always gain permission for this before they name-drop, but the cover letter gives a great opportunity to include the name of someone that can vouch for your skills.”

5. Address potential resume concerns in your cover letter.

A well-crafted cover letter does more than explain why you’re the right person for the job. It also gives you a chance to explain items on your resume that might otherwise be considered red flags.

“Address any issues that may give a hiring manager pause, such as gaps in employment,” advised Diane Domeyer Kock, senior vice president and managing director at Robert Half.

Unfortunately, studies have shown that an unemployment bias exists, as some companies are reluctant to hire out-of-work people. However, the cover letter allows you to reclaim the narrative and demonstrate that you are an ideal candidate despite your employment history.

6. Don’t just repeat your resume in your cover letter.

While your cover letter should reference material from your resume, it shouldn’t simply be a word-for-word repeat. According to Jane Trnka, a career coach with Rady School of Management at UC San Diego, job candidates can use their cover letter to expand where necessary and discuss their listed experiences from a different angle.

“Craft the letter to acknowledge the requirements of the role and culture of the organization while highlighting the skills and experiences that align with the job description,” Trnka advised.

A cover letter is a great place to discuss any volunteer work or side projects that may not be on your resume but are relevant to the job you’re applying for.

7. Proofread and fact-check your resume.

As mentioned earlier, it’s imperative to check and double-check your cover letter for any grammatical or factual errors. Even the smallest mistake can make a bad impression on the person reading your letter.

“If there are errors of any kind, it’s a huge red flag,” warned Guryan Tighe, leadership coach and founder of Fourage. “This is your one opportunity to impress [the hiring manager] and show who you are. If there are typos, misspellings or formatting issues, it’s generally an automatic out.”

8. Keep your cover letter brief.

Hiring managers are busy and usually have many applications to review. Keeping your cover letter concise and to the point will improve the chances of it being read. It also makes the hiring manager’s job easier – which is always a good thing.

“The best cover letters can [be] concise, friendly and transparent,” explained Chris Wood, managing partner of Paige Technologies. “The best cover letters get right to the heart of why we are a great fit for them and why they are the best fit for us.”

Get your foot in the door

Perfecting your cover letter is an essential step in the job search process. You must spend time researching the company and crafting a creative, personalized letter that shows hiring managers you’ll be a valuable addition. Your cover letter should be unique to you and unique to each company you apply for. 

But a great cover letter only gets your foot in the door. If you want to secure the job, you must carefully prepare for each part of the job search process. Whether it’s the cover letter or the interview, each step is a chance to show why you and the company you want to work for are a perfect fit. 

Tom Anziano and Sean Peek contributed to this article. Source interviews were conducted for a previous version of this article.

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H 1 . Introduction

This handbook is a brief yet comprehensive reference for you to consult as you write papers and other assignments for a college course. You can refer to it as you draft paragraphs and polish sentences for clarity, conciseness, and point of view. You can read it to learn how to identify and revise common sentence errors and confused words. You can use it to help you edit your writing and fine-tune your use of verbs, pronouns, punctuation, and mechanics. And you can have it open as you integrate and cite quotations as well as other source material in your papers in MLA or APA style.

Designed as a reference tool, the handbook is organized to help you get answers to your questions. You do not need to read the entire handbook to get helpful information from it. For example, if your instructor has noted that you need to work on comma splices, you can refer to Sentence Errors , before you turn in a final draft of your writing. If you know you frequently misuse commas, refer to Punctuation , and check your sentences against the advice there. And if you, like many writers, can’t remember which punctuation marks go inside and outside quotation marks, refer to Quotations . Becoming familiar with the handbook and the various topics will allow you to use it efficiently.

H 2 . Paragraphs and Transitions

Paragraphs help readers make their way through prose writing by presenting it in manageable chunks. Transitions link sentences and paragraphs so that readers can clearly understand how the points you are making relate to one another. (See Editing Focus: Paragraph and Transitions for a related discussion of paragraphs and transitions. See Evaluation: Transitions for a related discussion of transitions in multimodal compositions.)

Effective Paragraphs

Paragraphs are guides for readers. Each new paragraph signals either a new idea, further development of an existing idea, or a new direction. An effective paragraph has a main point supported by evidence, is organized in a sensible way, and is neither too short nor too long. When a paragraph is too short, it often lacks enough evidence and examples to back up your claims. When a paragraph is too long, readers can lose the point you are making.

Developing a Main Point

A paragraph is easier to write and easier to read when it centers on a main point. The main point of the paragraph is usually expressed in a topic sentence . The topic sentence frequently comes at the start of the paragraph, but not always. No matter the position, however, the other sentences in the paragraph support the main point.

Supporting Evidence and Analysis

All the sentences that develop the paragraph should support or expand on the main point given in the topic sentence. Depending on the type of writing you are doing, support may include evidence from sources—such as facts, statistics, and expert opinions—as well as examples from your own experience. Paragraphs also may include an analysis of your evidence written in your own words. The analysis explains the significance of the evidence to the reader and reinforces the main point of the paragraph.

In the following example, the topic sentence is underlined. The supporting evidence discussed through cause-and-effect reasoning comes in the next three sentences. The paragraph concludes with two sentences of analysis in the writer’s own words.

underline Millions of retired Americans rely on Social Security benefits to make ends meet after they turn 65. end underline According to the Social Security Administration, about 46 million retired workers receive benefits, a number that reflects about 90 percent of retired people. Although experts disagree on the exact numbers, somewhere between 12 percent and 40 percent of retirees count on social security for all of their income, making these benefits especially important (Konish). These benefits become more important as people age. According to Eisenberg, people who reach the age of 85 become more financially vulnerable because their health care and long-term care costs increase at the same time their savings have been drawn down. It should therefore come as no surprise that people worry about changes to the program. Social Security keeps millions of retired Americans out of poverty.

Opening Paragraphs

Readers pay attention to the opening of a piece of writing, so make it work for you. After starting with a descriptive title, write an opening paragraph that grabs readers’ attention and alerts them to what’s coming. A strong opening paragraph provides the first clues about your subject and your stance. In academic writing, whether argumentative, interpretative, or informative, the introduction often ends with a clear thesis statement , a declarative sentence that states the topic, the angle you are taking, and the aspects of the topic the rest of the paper will support.

Depending on the type of writing you’re doing, you can open in a variety of ways.

• Open with a conflict or an action. If you’re writing about conflict, a good opening may be to spell out what the conflict is. This way of opening captures attention by creating a kind of suspense: Will the conflict be resolved? How will it be resolved?
• Open with a specific detail, statistic, or quotation. Specific information shows that you know a lot about your subject and piques readers’ curiosity. The more dramatic your information, the more it will draw in readers, as long as what you provide is credible.
• Open with an anecdote. Readers enjoy stories. Particularly for reflective or personal narrative writing, beginning with a story sets the scene and draws in readers. You may also begin the anecdote with dialogue or reflection.

The following introduction opens with an anecdote and ends with the thesis statement, which is underlined.

Betty stood outside the salon, wondering how to get in. It was June of 2020, and the door was locked. A sign posted on the door provided a phone number for her to call to be let in, but at 81, Betty had lived her life without a cell phone. Betty’s day-to-day life had been hard during the pandemic, but she had planned for this haircut and was looking forward to it: she had a mask on and hand sanitizer in her car. Now she couldn’t get in the door, and she was discouraged. In that moment, Betty realized how much Americans’ dependence on cell phones had grown in the months she and millions of others had been forced to stay at home. underline Betty and thousands of other senior citizens who could not afford cell phones or did not have the technological skills and support they needed were being left behind in a society that was increasingly reliant on technology end underline .

Closing Paragraphs

The conclusion is your final chance to make the point of your writing stick in readers’ minds by reinforcing what they have read. Depending on the purpose for your writing and your audience, you can summarize your main points and restate your thesis, draw a logical conclusion, speculate about the issues you have raised, or recommend a course of action, as shown in the following conclusion:

Although many senior citizens purchased and learned new technologies during the COVID-19 pandemic, a significant number of older people like Betty were unable to buy and/or learn the technology they needed to keep them connected to the people and services they needed. As society becomes increasingly dependent on technology, social service agencies, religious institutions, medical providers, senior centers, and other organizations that serve the elderly need to be equipped to help them access and become proficient in the technologies essential to their daily lives.

Transitions

Transitional words and phrases show the connections or relationships between sentences and paragraphs and help your writing flow smoothly from one idea to the next.

A paragraph flows when ideas are organized logically and sentences move smoothly from one to the next. Transitional words and phrases help your writing flow by signaling to readers what’s coming in the next sentence. In the paragraph below, the topic sentence and transitional words and phrases are underlined.

underline Some companies court the public by mentioning environmental problems and pointing out that they do not contribute to these problems. end underline underline For example end underline , the natural gas industry often presents natural gas as a good alternative to coal. underline However end underline , according to the Union of Concerned Scientists, the drilling and extraction of natural gas from wells and transporting it through pipelines leaks methane, a major cause of global warming (“Environmental Impacts”). underline Yet end underline leaks are rarely mentioned by the industry. By taking credit for problems they don’t cause and being silent on the ones they do, companies present a favorable environmental image that often obscures the truth.

Transitional Words and Phrases

Following are some transitional words and phrases and their functions in paragraphs. Use this list when drafting or revising to help guide readers through your writing. (See Editing Focus: Paragraphs and Transitions for another discussion on transitions.)

H 3 . Clear and Effective Sentences

This section will help you write strong sentences that convey your meaning clearly and concisely. See Editing Focus: Sentence Structure for a related discussion and practice on effective sentences.

The most emphatic place in a sentence is the end. To achieve the strongest emphasis, end with the idea you want readers to remember. Place introductory, less important, or contextual information earlier in the sentence. Consider the differences in these two sentences.

Less Emphatic Angel underline needs to start now end underline if he wants to have an impact on his sister’s life. More Emphatic If Angel wants to have an impact on his sister’s life, he underline needs to start now end underline .

Concrete Nouns

General nouns name broad classes or categories of things ( man, dog, city ); concrete nouns refer to particular things ( Michael, collie, Chicago ). Concrete nouns provide a more vivid and lively reading experience because they create stronger images that activate readers’ senses. The examples below show how concrete nouns, combined with specific details, can make writing more engaging.

All General Nouns Approaching the library, I see underline people end underline and underline dogs end underline milling about underline outside end underline , but no subjects to write about. I’m tired from my underline walk end underline and go inside. Revised with Concrete Nouns Approaching underline Brandon Library end underline , I see underline skateboarders end underline and underline bikers end underline weaving through underline students end underline who talk in underline clusters end underline on the underline library steps end underline . A friendly underline collie end underline waits for its owner to return. Subjects to write about? Nothing strikes me as especially interesting. Besides, my heart is still pounding from the walk up the hill. I wipe my sweaty underline forehead end underline and go inside.

Active Voice

Active voice refers to the way a writer uses verbs in a sentence. Verbs have two “voices”: active and passive. In the active voice , the subject of the sentence acts—the subject performs the action of the verb. In the passive voice , the subject receives the action, and the object actually becomes the subject. Although some passive sentences are necessary and clear, a paper full of passive-voice constructions lacks vitality and becomes wordy.

Active-voice verbs make something happen. By using active verbs wherever possible, you will create stronger, clearer, and more concise sentences.

Passive Voice On the post-training survey, the anti-harassment tutorial underline was rated end underline highly informative underline by end underline employees. Revised in Active Voice On the post-training survey, underline employees end underline underline rated end underline the anti-harassment tutorial highly informative.

Conciseness

Concise writing considers the importance of every word. Editing sentences for emphasis, concrete nouns, and active voice will help you write clearly and precisely, as will the following strategies. To be concise, eliminate wasted words and filler— not ideas, information, description, or details that will interest readers or help them follow your thoughts. (For more on conciseness, see Editing Focus: Sentence Structure .)

Use Action Verbs

Using action verbs is one of the most direct ways to cut unneeded words. Whenever you find a phrase like the ones below, consider substituting an action verb.

Cut Unnecessary Words and Phrases

Eliminate words and phrases that do not add meaning. Consider the following sentences, which say essentially the same thing.

Wordy In almost every situation that I can think of, with few exceptions, it will make good sense for you to look for as many places as possible to cut out needless, redundant, and repetitive words and phrases from the papers, reports, paragraphs, and sentences you write for college assignments. (49 words) Concise Whenever possible, cut needless words and phrases from your college writing. (11 words)

The wordy sentence is full of early-draft language in three chunks. The first chunk comes at the beginning of the sentence. Notice how In almost every situation that I can think of, with few exceptions, it will make good sense for you to look for as many places as possible is reduced to Whenever possible in the concise sentence.

The second chunk of the wordy sentence is needless, redundant, and repetitive. The concise version reduces those four words to needless because the words have the same meaning. The third chunk of the wordy sentence comes at the end. Notice how papers, reports, paragraphs, and sentences you write for college assignments is reduced to your college writing. The meaning, although expanded to all writing, remains the same.

The following phrases are common fillers that add nothing to meaning. They should be avoided.

• a person by the name of
• for all intents and purposes
• in a manner of speaking
• more or less

Some common filler phrases have single-word alternatives, which are preferable.

Avoid there is/there are and it is

Starting a sentence with there is, there are, or it is can be useful to draw attention to a change in direction. However, starting a sentence with one of these phrases often forces you into a wordy construction. Wordiness means the presence of verbal filler; it does not mean the number of words, the amount of description, or the length of a composition. (For more on these constructions, see Editing Focus: Sentence Structure .)

Wordy underline There is often uncertainty about whether or not employees end underline are required to turn on their cameras during online meetings, and underline there are end underline some employees underline who end underline don’t. However, underline it is the expectation of employers end underline that cameras underline be end underline turned on. Concise underline Employees are often uncertain whether they end underline must turn on their cameras during online meetings, and underline some don’t end underline . However, underline employers expect end underline cameras to be turned on.

Parallelism

Within a sentence, parallelism —the repetition of a word or grammatical construction— creates symmetry and balance, makes an idea easier to remember, and sounds pleasing to the ear. In the first example below, the parallelism is established by the repetition of the phrase beginning with who . In the second example, the parallelism is created by the underlined nouns.

Unparallel After 25 years, the battle over the reintroduction of wolves continues between environmental activists, underline who support it end underline , and underline hunters and people who own cattle ranches and are opposed end underline . Parallel After 25 years, the battle over the reintroduction of wolves continues between environmental activists, underline who support it end underline , and cattle ranchers and hunters, underline who oppose it end underline . Unparallel Exercises that improve core strength include underline crunches end underline , underline leg lifts end underline , and underline when you do push-ups and planks end underline . Parallel Exercises that improve core strength include underline crunches end underline , underline leg lifts end underline , underline push-ups end underline , and underline planks end underline .

Varying the length and structure of sentences makes your writing more interesting to read.

Simple Sentences

A simple sentence has one idea expressed in a single main clause (also known as an independent clause). A main clause contains a subject and a predicate and can stand alone as a sentence. A simple sentence can be short or long, as shown in the examples below. The phrases in the long sentence add information, but the sentence remains a simple sentence nonetheless because it has only one clause.

The underline coronavirus end underline double underline spread end double underline around in the world in 2020. School-age underline children end underline and college underline students end underline double underline were pushed end double underline into virtual learning environments in March 2020, with schools closing for unspecified lengths of time.

Compound Sentences

A compound sentence contains two or more main clauses that are equally important to the meaning of the sentence. (A main clause contains a subject and a predicate and can stand alone as a sentence.) You can create compound sentences in the following ways:

Compound Sentence Using a Coordinating Conjunction

Create a compound sentence by using a coordinating conjunction — for, and, nor, but, or, yet, or so (fanboys)— to join main clauses . To remember the coordinating conjunctions, use the mnemonic device fanboys.

underline Restaurants end underline and small underline retailers end underline double underline experienced end double underline steep drops in revenue during the pandemic, and underline many end underline double underline were forced end double underline to close. underline Restaurants end underline and small underline retailers end underline double underline experienced end double underline steep drops in revenue during the pandemic, yet underline many end underline double underline survived end double underline the downturn.

Compound Sentence Using a Semicolon

A semicolon can join two main clauses that are closely related in meaning. When using a semicolon, you must have a complete sentence before and after it.

underline Restaurants end underline and small underline retailers end underline double underline experienced end double underline steep drops in revenue during the pandemic ; underline many end underline double underline were forced end double underline to close.

Compound Sentence Using a Semicolon and Transitional Word or Phrase

A transitional words or phrases such as however, in fact, meanwhile, therefore, consequently, as a result, instead, or furthermore indicates the relation of two or more equally important ideas in the main clauses.

underline Restaurants end underline and small underline retailers end underline double underline experienced end double underline steep drops in revenue during the pandemic ; however , underline many end underline double underline survived end double underline the downturn.

Complex Sentences

A complex sentence contains one main clause (a clause that contains a subject and a predicate and can stand alone as a sentence) and one or more subordinate clauses (also known as dependent clauses). Subordinate clauses begin with a subordinating word or phrase such as although, because, even if, when, whenever, since, as though, whether, as long as, until, or while. The main clause expresses the main idea of the sentence, and the subordinate clause expresses the less important idea. Like a main clause, a subordinate clause has a subject and verb; however, unlike a main clause, it cannot stand alone as a sentence. A subordinate clause punctuated as a sentence is a type of sentence fragment. The subordinate clauses in the following sentences are underlined.

underline Although the federal government provided financial assistance end underline , the money came too late for many businesses. underline When schools and universities shut down in March of 2020 end underline , students had to learn at home, underline a situation that proved challenging for many households end underline .

Compound-Complex Sentences

A compound-complex sentence contains two or more main clauses (clauses that contain subjects and predicates and can stand alone as sentences) and one or more subordinate clauses (clauses that begin with a subordinating word such as although, because, even if, when, whenever, since, as though, whether, as long as, until, and while ). A compound-complex sentence is an effective structure to use when you want to express three or more ideas in a single sentence. The example sentence has two main clauses (double underline) and three subordinate clauses (single underline).

underline When school districts reopened end underline , double underline parents had to decide end double underline underline whether they wanted their children to attend classes in person end underline , double underline and they had to be ready for classes to move online end double underline underline if there were outbreaks of the coronavirus in their community. end underline

H 4 . Sentence Errors

These four common sentence errors can make your writing hard to read: fragments, comma splices, run-on sentences, and mixed constructions.

Sentence Fragments

A sentence fragment is a group of words that lacks a subject, a verb, or both, or it is a subordinate clause (a clause that begins with a subordinating word such as although, because, since, and so on) punctuated as though it were a sentence by itself. Although most are grammatical errors, sentence fragments can be used judiciously in conventional writing so long as the purpose is clear to readers and the fragment is clearly intended.

Unintentional Sentence Fragments

Often a sentence fragment follows a complete sentence and expands on it, as illustrated in the examples below (fragments are underlined). You can correct most fragment errors by attaching the fragment to the sentence to which it belongs or by rewriting the fragment as a complete sentence.

Sentence Fragment People think that they will be happy if they are well off. underline That money will make everything better. end underline Revised by Attaching the Fragment to a Complete Sentence People think that they will be happy if they are well off underline and end underline that money will make everything better. Sentence Fragment Psychologist David Myers explains how students have increasingly chosen to attend college to make more money. Thus underline further explaining his point of people’s desire to use money to gain happiness. end underline Revised by Attaching the Fragment to a Complete Sentence Psychologist David Myers explains how students have increasingly chosen to attend college to make more money, underline thus further explaining his point of people’s desire to use money to gain happiness. end underline Sentence Fragment Although income grew, people’s happiness did not. underline With rich people reporting that even though they had plenty of money, their happiness had not changed much. end underline Revised by Adding a Verb Although income grew, people’s happiness did not. underline Rich people reported end underline that even though they had plenty of money, their happiness had not changed much. Sentence Fragment For many people, increased income is being spent on the things that people are unable to pay less for. underline Things like taxes, childcare, transportation, and housing. end underline Revised by Adding a Subject and a Verb For many people, increased income is being spent on things that people are unable to pay less for. underline These include end underline taxes, childcare, transportation, and housing.

Intentional Sentence Fragments

Intentional sentence fragments force quick reading, inviting readers to stitch meaning to together. Intentional fragments are most common in creative writing and advertising.

The rabbit darted out of the shadows. underline A flash of movement. end underline The dog lunged and strained at the leash.

Comma Splices

A comma splice is a common error that occurs when two complete sentences are joined by a comma. You can correct a comma splice by adding a coordinating conjunction ( for, and, nor, but, or, yet, or so), adding a period and creating two sentences, adding a coordinating conjunction and creating a compound sentence, or subordinating one clause and creating a complex sentence.

Comma Splice The author sheds light on the financial sacrifice many mothers make , they take care of their children without compensation and often lose professional status. Revised with a Coordinating Conjunction The author sheds light on the financial sacrifice many mothers make, underline for end underline they take care of their children without compensation and often lose professional status.

Comma Splice Many college students see their education as the way to become wealthy , some are sacrificing happiness to pursue high-paying careers. Revised with a Period Many college students see their education as the way to become wealthy . S ome are sacrificing happiness to pursue high-paying careers.

Comma Splice Psychologist David Myers conducted multiple surveys asking people about their attitudes about money , the results revealed that people felt they needed more regardless of how much they had. Revised with a Semicolon Psychologist David Myers conducted multiple surveys asking people about their attitudes about money ; the results revealed that people felt they needed more regardless of how much they had.

Comma Splice Love cannot be paid for , it is a gift that parents give because they love their children. Revised with a Semicolon and Transitional Word or Phrase Love cannot be paid for ; underline indeed end underline , it is a gift that parents give because they love their children.

Comma Splice Students are choosing majors to enable them to earn more money , they are under the misconception that earning money guarantees happiness. Revised with a Subordinate Clause Students are choosing majors to enable them to earn more money underline because end underline they are under the misconception that earning money guarantees happiness.

Run-on Sentences

In a run-on sentence , two or more complete sentences are not separated by any punctuation. Like comma splices, most run-on sentences can be revised in one or more of the following ways: adding a coordinating conjunction ( for, and, nor, but, or, yet, or so ), adding a period and creating two sentences, separating the sentences with a semicolon, separating the sentences with a semicolon and transitional word or phrase (such as on the other hand, however, consequently, and so on), or turning the less important sentence into a subordinate clause starting with a subordinating word such as although, because, if, when, since , and so on.

Run-on Sentence The DNR eventually designated the area as crucial habitat the protection came too late to save the nesting birds. Revised with a Comma and a Coordinating Conjunction The DNR eventually designated the area as crucial habitat , underline but end underline the protection came too late to save the nesting birds. Run-on Sentence Most people realize that being wealthy won’t just happen many college students choose a major that will ensure they make money. Revised with a Period Most people realize that being wealthy won’t just happen . Many college students choose a major that will ensure they make money. Run-on Sentence Parents do not expect any financial reward they care for their children out of love and responsibility. Revised with a Semicolon Parents do not expect any financial reward ; they care for their children out of love and responsibility. Run-on Sentence The average American family’s expenses have risen faster than incomes they have saved less than prior generations. Revised with a Semicolon and Transitional Word or Phrase The average American family’s expenses have risen faster than incomes ; underline as a result end underline , they have saved less than prior generations. Run-on Sentence College students have the opportunity to choose any major they tend to choose those that offer immediate opportunities to earn money when they graduate. Revised with a Subordinate Clause underline Although end underline college students have the opportunity to choose any major underline , end underline they tend to choose those that offer immediate opportunities to earn money when they graduate.

Mixed Sentence Constructions

A mixed sentence contains parts that do not fit together because of grammar or meaning. In the following example, the writer needs to revise either the second part to fit with the first part or the first part to fit with the second. (See Editing Focus: Mixed Sentence Constructions for more on mixed sentence constructions.)

Mixed Sentence underline By starting my general studies classes last semester end underline underline gave me the opportunity to take classes in my major this fall end underline . Second Part Revised By starting my general studies classes last spring, underline I had end underline the opportunity to take classes in my major this fall. First Part Revised underline Starting end underline my general studies classes last spring gave me the opportunity to take classes in my major this fall.

Just because . . . doesn’t mean Constructions. Just because . . . doesn’t mean constructions are common in speech but should be avoided in writing.

Just because underline Just because end underline I want to be a doctor underline doesn’t mean end underline I will get into medical school. Revised Simply wanting to be a doctor doesn’t guarantee admission to medical school. Revised Although I want to be a doctor, I will need to work hard to get into medical school.

H 5 . Words and Language

The English language is rich and always evolving, offering you many ways and words to express yourself in writing and speech.

Language Varieties

English is not one language but many, made up of regional and social dialects. In addition, groups speak using specialized language among themselves that can be difficult for outsiders to understand. As a writer, be aware of the audience for your writing. Use language that your readers will understand directly or from context.

English dialects are distinctive versions of the language used in geographical regions and/or by particular social or ethnic groups. Standard American English, the English spoken by newscasters, is one such dialect, as are African American Vernacular English, Creole, Appalachian English, and others. English dialects have many features in common, but each has particulars of grammar, vocabulary, and pronunciation. (For an in-depth discussion of dialects and academic writing, see Spotlight on … Variations of English .)

Groups of people with similar skills and interests often develop slang that allows them to express ideas quickly and vividly. Slang also signals knowledge about a particular topic, such as meme culture, music, sports, and more. Slang is generally considered too casual for most academic writing, but it may be appropriate for personal essays. In your papers, be aware of your purpose and audience when choosing to use slang. Avoid using slang that your readers are unlikely to understand.

Technical Expressions

Experts in many professional fields use specialized and technical expressions that allow them to communicate efficiently and clearly with each other. Such language is often incomprehensible for nonexperts and should be avoided in writing for general readers. (For tips on writing about a technical topic for an audience of nonspecialists, see Spotlight on … Discipline-Specific and Technical Language .)

Biased Language

Biased words and expressions exclude or demean people on the basis of gender, sex, sexual orientation, age, ethnicity, social class, or physical or mental traits.

Biased Language Based on Sex and Gender

English includes words and expressions that are considered biased based on sex and gender, such as mankind, businessman, chairman, fireman, and so on. These are commonly replaced by gender-neutral words such as humanity, businessperson, chair or chairperson, and firefighter. (See Spotlight on … Bias in Language and Research for more on language bias.)

In addition, the English pronoun he has traditionally been used as the gender-neutral pronoun. For example, the construction A underline doctor end underline should have a caring attitude toward underline his end underline patients was once common but is now widely viewed as gender biased because many doctors are not men. For a discussion of the pronoun he used as the gender-neutral pronoun, see Pronouns .

Labels and Stereotypes

Be sensitive to labels and stereotypes that may insult a group of people you are writing about. Avoid labels that don’t put people first, such as cancer victim and wheelchair-bound. Don’t make assumptions about entire groups of people that promote stereotypes, such as teenagers are rebellious, elderly people don’t hear well, conservatives are rich, or women are more emotional than men . (See Spotlight on … Bias in Language and Research for more on language bias.)

Exact Words

As a general rule, use plain, direct words in your writing. Avoid reaching for a word that sounds fancy or impressive, especially if you are unsure about the meaning. If you use a word that is only vaguely familiar to you, look it up in a dictionary to ensure you are using it correctly. (You can type the word and “def” to get a definition.) Doing so has the added benefit of building your vocabulary.

Words Commonly Confused

The words in the following list are commonly confused or misused by writers. As you write, consult this list or use a reliable online tool, such as Merriam-Webster , to check the meanings and usage of words you’re unsure of. Keep a list of words that cause you trouble as you become aware of them. Then, after you draft a document, do a search for the words on your list. (For a discussion of homonyms, homographs, and homophones, see Editing Focus: Words Often Confused .)

H 6 . Point of View

Point of view refers to the vantage point from which a story, event, report, or other written work is told. The point of view in which you write depends on the genre in which you are writing. For example, you will likely use first person in personal narrative writing. For most academic writing, you’ll use third person. (See Editing Focus: Characterization and Point of View for a related discussion of point of view in narrative writing.)

First Person

In the first-person point of view, the writer or narrator ( I, we ) is present in the writing. First person is commonly used in personal writing genres, such as literacy narratives, memoirs, and profiles, as well as in fiction.

After midnight—my paper started, my exam studied for—I leave the library and head back to my apartment. In the dark, I listen closely when I hear footsteps behind me, and I step to the edge of the sidewalk to let a man pass. At my door, I fumble for my key, open the door, turn on the light, and step inside. I am safe, ready to eat, read a bit, and return to my paper.

Second Person

Second-person point of view is used occasionally when an outsider ( you ) becomes part of a story. It should not be confused with a writer or speaker using “you” when directly addressing an audience ( you ). Nor should it be confused with giving instructions ( drive forward, add one cup of brown sugar, close the door ) or with its similar use in textbooks such as this one. However, second person is not considered appropriate in most academic writing.

Writers often slip into second person when they intend to write in third person. In the example below, the writer starts in third person and shifts by accident to second person. To check your sentences for second person, search your documents for you , and revise as needed.

Shift from Third Person to Second Person The federal government should raise the minimum wage because it has the responsibility to ensure underline people end underline earn a wage underline you end underline can live on. The current minimum wage, $7.25 per hour, is not enough to pay underline rent end underline , let alone support a family. Many people cannot lift themselves out of poverty. A higher minimum wage can help you. Revised The federal government should raise the minimum wage because it has the responsibility to ensure underline workers end underline earn a wage underline they end underline can live on. The current minimum wage, $7.25 per hour, is not enough to pay underline a single person’s end underline rent, let alone support a family. Many people cannot lift themselves out of poverty. A higher minimum wage can help them.

Third Person

The third-person point of view ( he, she, it, they ) is customary for fiction and for academic writing, such as research papers, reports, visual and textual analysis papers, argumentative essays, and the like. Third-person point of view emphasizes the information instead of the writer.

The hikers and other passive trail users argue that mountain bikes should not be allowed on narrow trails traditionally traveled by foot and horse. underline They end underline point out that the bikes’ wide, treaded tires cause erosion, that the bikers’ high speeds startle hikers and horses, and that underline their end underline presence on trails disrupts the tranquility that hikers and bird watchers seek.

H 7 . Verbs

In a sentence, a verb expresses an action, an occurrence, or a state of being.

Subject-Verb Agreement

In many sentences, making the verb agree with the subject is straightforward: underline I end underline underline run end underline every day. My underline sister end underline underline runs end underline every other day. Sometimes our underline brother end underline underline joins end underline us, and underline all end underline of us underline run end underline together. However, subject-verb agreement gets tricky in the following circumstances. (See Editing Focus: Subject-Verb Agreement for more on subject-verb agreement.)

Agreement with Compound Subjects

Two or more subjects joined by and take a plural verb in most sentences:

underline Yoga and meditation end underline double underline are end double underline effective activities for relieving stress.

However, when the parts of the subject form a single idea or unit, the verb is singular:

underline Macaroni and cheese end underline double underline is end double underline my favorite meal.

When compound subjects are joined by or or nor, the verb agrees with the word closest to it:

Either your aunts or your underline mother end underline double underline remembers end double underline where your great-grandmother’s grave is located. Neither the image nor the underline words end underline double underline convey end double underline the message of the advertisement clearly.

Agreement When Words Come between Subject and Verb

The verb must agree with the subject even when words and phrases come between them:

The underline cost end underline of the flights double underline is end double underline prohibitive. A underline box end underline of invitations with stamps and return addresses double underline was end double underline on the desk.

Agreement When the Verb Comes Before the Subject

The verb must agree with the subject, even when it comes before the subject:

double underline Are end double underline underline James and Tamara end underline at the front of the line? There double underline were end double underline three underline people end underline ahead of us in line. Under the table double underline are end double underline a underline newspaper end underline and a underline magazine end underline .

Agreement with Everyone and Other Indefinite Pronouns

An indefinite pronoun is general; it does not refer to a specific person, place, or thing. Most indefinite pronouns take a singular verb, but not all. Those that take a singular verb include anybody, anyone, anything, each, everybody, everyone, everything, nobody, no one, nothing, one, somebody, someone, and something .

underline Everyone end underline in the class double underline has prepared end double underline a research proposal. underline Nobody end underline among the accused suspects double underline admits end double underline to the crime.

The following indefinite pronouns take a plural verb: both, few many, others, and several.

underline Several end underline of the students in the class double underline have proposed end double underline researching hurricanes. underline Both end underline of the suspects double underline deny end double underline committing the crime.

Several indefinite pronouns take a singular or plural verb depending on whether the word they refer to is singular or plural. These include all, any, enough, more, most, neither, none, and some.

underline Most end underline of the class double underline has proposed end double underline researching a topic related to climate change. ( Most refers to class. ) underline Most end underline of the students in the class double underline have proposed end double underline researching a topic related to climate change. ( Most refers to students. ) underline Neither end underline the students underline nor end underline the teachers double underline have proposed end double underline a field trip. ( Neither/nor refers to students and teachers .)

Agreement with Collective Nouns

Collective nouns such as audience, band, class, crowd, family, group, or team can take a singular or a plural verb depending on the context. When the group acts as a single unit, which is the most common construction, use a singular verb:

The underline band end underline double underline rehearses end double underline every day.

When the group acts individually, use a plural verb, or to avoid confusion, add the word members and use a plural verb.

The underline jury end underline double underline do not agree end double underline on a verdict. The underline jury end underline members double underline do not agree end double underline on a verdict.

Agreement with Words Such as News and Statistics

Some nouns that end in -s , such as athletics, economics, measles, news, physics, politics, and statistics seem plural but are usually regarded as singular in meaning. In most situations, these words take a singular verb:

Day after day, the underline news end underline double underline was end double underline bad. underline Statistics end underline double underline fulfills end double underline a math requirement for many college majors.

When a word like economics, politics, or statistics refers to a specific situation, use a plural verb:

The underline economics end underline of the situation double underline are end double underline hard to comprehend.

Agreement with Titles and Words Used as Words

Whether singular or plural in form, titles and words used as words take singular verbs:

Directed by Spike Lee, underline Da 5 Bloods end underline double underline centers end double underline around four veterans returning to Vietnam to find the remains of their squad leader and the fortune they hid together. underline Children end underline double underline is end double underline the plural form of child .

Tense expresses the time of a verb’s action—the past, present, or future. Tense comes naturally in speech, but it can be tricky to control in writing. The following guidelines will help you choose the appropriate tense for your writing and use it consistently. (See Editing Focus: Verb Tense Consistency for a related discussion of consistent verb tense.)

Verb Tense in Narrative Writing

Personal experience stories, such as literacy narratives, memoirs, personal essays, or profiles, can be written in either the past or the present tense. Although the most natural way to tell a story about a past experience is to write in the past tense, the present tense can draw readers into the story and give the illusion that the experience is happening as they are reading it. In the following examples, the writer describes driving with her Native American grandfather to a tribal conference. Notice the difference between the past and present tense.

Narrative Writing Using Past Tense I double underline sat end double underline silently next to Grandfather and double underline watched end double underline him slowly tear the thin white paper from the tip of the cigarette. He double underline gathered end double underline the tobacco in one hand and double underline drove end double underline the van with the other. I double underline memorized end double underline his every move as he double underline went end double underline through the motions of the prayer, which double underline ended end double underline when he double underline blew end double underline the tobacco out the window and into the wind. Narrative Writing Using Present Tense I double underline sit end double underline silently next to Grandfather and double underline watch end double underline him slowly tear the thin white paper from the tip of the cigarette. He double underline gathers end double underline the tobacco in one hand and double underline drives end double underline the van with the other. I double underline memorize end double underline his every move as he double underline goes end double underline through the motions of the prayer, which double underline ends end double underline when he double underline blows end double underline the tobacco out the window and into the wind.

Verb Tense in Academic Writing

Academic disciplines differ in their tense preferences for signal phrases used in formal essays and reports to introduce and discuss evidence. A signal phrase is a verb that tells readers the words or ideas that follow come from another source. Signal phrases include words such as argues, asserts, claims, comments, denies, discusses, implies, proposes, says, shows, states, and suggests. (For more discussion and a more extensive list of signal phrases, see Editing Focus: Integrating Sources and Quotations .)

If you are writing for a course in English, a foreign language, or a related discipline and using MLA documentation style, you generally will use the present tense or the present perfect tense in signal phrases.

Present Tense The film critic Manohla Dargis double underline claims end double underline that . . . Present Perfect Tense The film critic Manohla Dargis double underline has claimed end double underline that . . .

When you are analyzing a work of literature, common practice is to use the literary present tense in discussing both the work of the author and the action that occurs in the work:

Being cool double underline is end double underline key to the lives of the speakers in “We Real Cool,” a poem by Gwendolyn Brooks. Brooks double underline uses end double underline short lines and stanzas in which speakers double underline list end double underline what it means to be cool: dropping out of school, staying out late, playing pool, drinking, carousing, and so on. Being cool double underline unites end double underline the speakers, and they double underline celebrate end double underline their lifestyle, even as they double underline acknowledge end double underline in the final line of the poem that their coolness double underline may cause end double underline them to die young.

(For more on literary present tense, see Editing Focus: Literary Works Live in the Present .)

If you are writing for a course in history, art history, philosophy, religion, or a related discipline in the humanities, you generally will use the present tense or the present perfect tense in signal phrases.

Present Tense The historian Eduardo Galeano double underline argues end double underline that . . . Present Perfect Tense The historian Eduardo Galeano double underline has argued end double underline that . . .

On the other hand, if you are writing for a course in the social sciences, such as psychology, political science, or economics; a course in the natural sciences, such as biology, chemistry, or physics; or a technical field such as engineering, you will generally use past tense or present perfect tense for most signal phrases.

Past Tense The study double underline found end double underline that individuals who identify as transgender . . . (past tense) Present Perfect Tense: Several recent studies double underline have found end double underline that individuals who identify as transgender . . .

Verb Tense Consistency

Whichever tense you choose, be consistent throughout a piece of writing. You may need to shift tenses to indicate actual changes in time, but the governing tense should remain constant. (See Editing Focus: Verb Tense Consistency for a related discussion of consistent verb tense.)

Inconsistent Blinking back tears, I double underline clutched end double underline my two-year-old son to my chest, double underline kiss end double underline his forehead, and double underline will gather end double underline my things. It double underline is end double underline 2003, and I double underline was end double underline headed to active duty in Iraq with the National Guard. I double underline hug end double underline my spouse, my mom, my dad, my brothers, and my grandma. Then I double underline turn end double underline and double underline climbed end double underline on the bus that double underline takes end double underline me to a future that, in all honesty, double underline was end double underline terrifying to me. Consistent Blinking back tears, I double underline clutched end double underline my two-year-old son to my chest, double underline kissed end double underline his forehead, and double underline gathered end double underline my things. It double underline was end double underline 2003, and I double underline was end double underline headed to active duty in Iraq with the National Guard. I double underline hugged end double underline my spouse, my mom, my dad, my brothers, and my grandma. Then I double underline turned end double underline and double underline climbed end double underline on the bus that double underline would take end double underline me to a future that, in all honesty, double underline was end double underline terrifying to me.

Irregular Verbs

Most verbs are regular and form the past tense and past participle forms by adding -d or -ed.

• I bake/I baked/I have baked
• She discovers/she discovered/she has discovered
• They shovel/they shoveled/they have shoveled

Some verbs, however, are irregular and form the past tense and participle in another way. Below are a few of the approximately 200 irregular verbs in English. For a comprehensive list of irregular verbs, see this list .

• begin/began/begun
• bring/brought/brought
• buy/bought/bought
• do/did/done
• drive/drove/driven
• fall/fell/fallen
• go/went/gone
• have/had/had
• is/was/been
• lead/led/led
• hide/hid/hidden
• ring/rang/rung
• run/ran/run
• see/saw/seen
• sing/sang/sung
• sit/sat/sat
• shake/shook/shaken
• speak/spoke/spoken
• take/took/taken
• wear/wore/worn
• write/wrote/written

Verbs have three moods: indicative, imperative, and subjunctive. Mood can be said to indicate a speaker’s attitude or intention.

Indicative Mood

Use the indicative mood to state a fact or an opinion or to ask a question:

Thousands of women currently double underline serve end double underline in the military. I double underline think end double underline college tuition double underline is end double underline expensive. The weather double underline was end double underline awful for much of the winter but double underline will improve end double underline soon. double underline Have end double underline you double underline submitted end double underline your request for time off?

Imperative Mood

Use the imperative mood to give instructions and commands. The subject, you , is often implied but not stated:

double underline (You) Use end double underline the online form to request time off. double underline (You) Submit end double underline your request for time off by Friday. double underline You must submit end double underline your request on time.

Subjunctive Mood

Use the subjunctive mood to express wishes, suggestions, or requirements or to state hypothetical or unlikely conditions:

The rules state that every member double underline be end double underline present for the vote. I wish you double underline were end double underline here to see the exhibition. The governing board could be more effective if all members double underline were end double underline active. Students who failed the class would have passed double underline had end double underline they double underline completed end double underline all assignments.

H 8 . Pronouns

A Pronouns is a word used in place of a noun. Some pronouns are I, you, he, she, we, they, who, and everyone . The noun a pronoun replaces or refers to is its antecedent . (See Editing Focus: Pronouns for a related discussion of pronouns.)

Pronoun Reference

A pronoun should refer to a clear and specific antecedent.

Clear Antecedent All nine underline members end underline of the school board voted in favor of changing the district’s mascot. underline They end underline explained their reasoning during the meeting. ( They refers clearly to members. ) Unclear Antecedent In Smith’s essay, underline she end underline explains why many American families have less money saved and more debt than families in the 1970s. Revised In underline her end underline essay, underline Smith end underline explains why many American families have less money saved and more debt than families in the 1970s.

Problems with pronoun reference occur in the following situations:

Vague this, that, which, or it . The pronouns this, that, which, and it should not refer to words expressing an idea, an event, or a situation.

Vague Reference The school board voted to change the district’s mascot without holding special meetings with the public. underline This end underline made some community members angry. ( Are community members angry about the vote or about the lack of special meetings? ) Revised The school board voted to change the district’s mascot without holding special meetings with the public. underline Their decision to avoid public discussion before the vote end underline made some community members angry.

Indefinite it, they, or you . The pronouns it, they, and you should have a definite antecedent in a sentence.

Indefinite it Crittenden explains that mothers are taken for granted and disrespected, even though our society calls underline it end underline the most important job in the world. Revised Crittenden explains that mothers are taken for granted and disrespected, even though our society calls underline motherhood end underline the most important job in the world. Indefinite they Japan has considerable wealth compared to Ireland, but underline they end underline have a low subjective well-being index. Revised Japan has considerable wealth compared to Ireland, but underline Japanese citizens end underline have a low subjective well-being index. Indefinite you The federal government should raise the minimum wage to ensure underline you end underline earn a wage underline you end underline can live on. Revised The federal government should raise the minimum wage to ensure underline workers end underline earn a wage underline they end underline can live on.

Pronoun-Antecedent Agreement

In many sentences, making a pronoun agree with its antecedent is straightforward: My underline neighbors end underline gave me the keys to underline their end underline apartment. However, pronoun-antecedent agreement gets tricky in the following circumstances.

Agreement with Generic Nouns and Indefinite Pronouns

Generic nouns refer to a type of person or job someone performs, such as athlete, child, scientist, doctor, or hairdresser. Indefinite pronouns include words such as anyone, each, everyone, everything, many, most, and none.

All generic nouns and most indefinite pronouns are singular in meaning. Traditionally, these words took the singular pronouns he/him/his because English does not have a gender-neutral third-person pronoun that refers to people: Everyone has his own opinion or A doctor needs to show that he cares about his patients.

More recently, writers have been replacing he/him/his or his/her with they/them/their when the person’s gender is unknown or unimportant or when the person has indicated a preference for non-gendered pronouns:

Everyone has underline their end underline own opinion. A doctor needs to show that underline they end underline care about underline their end underline patients.

These plural pronouns are increasingly accepted and intentionally used by writers, teachers, and editors. Many prominent publications and style guides indicate that the plural pronoun should replace binary or singular ones in most cases. If using a plural pronoun does not fit the situation (such as in a paragraph where the pronoun they is also used several times to indicate a group), try rewriting the sentence in either of these ways:

Remove the pronoun. Everyone has underline an end underline opinion. Make the antecedent plural. underline People end underline have their own opinions. underline Doctors end underline need to show that they care about their patients.

Collective nouns such as audience, band, class, crowd, family, group, or team can take a singular or plural pronoun depending on the context. When the group acts as a single unit, which is the most common construction, use a singular pronoun. When the group members act individually, use a plural pronoun. If using the plural sounds awkward, add the word members so that the plural is clear.

The band went through underline its end underline complete playlist. The band loaded underline their end underline instruments on the bus. The band underline members end underline loaded underline their end underline instruments on the bus.

Pronoun Case

Pronouns have three cases: subjective, objective, and possessive. Pronouns change case according to their function in a sentence.

Subjective case pronouns function as subjects: I, we, you, he/she/it, they, who/whoever :

Antonio and underline I end underline share an apartment downtown in a neighborhood underline we end underline like.

Objective case pronouns function as objects: me, us, you, him/her/it, them, whom/whomever :

The manager gave underline us end underline a tour of the building.

Possessive case pronouns show ownership: my/mine, our/ours, your/yours, his/her/hers/its, their/theirs, whose :

underline Our end underline friends live in the building too.

Pronoun case gets tricky in the circumstances explained below.

Case in Compound Structures

Compound subjects use subjective case pronouns. Compound objects use objective case pronouns.

Subjective Case underline Antonio end underline and underline I end underline have occasional disagreements about the dishes. Objective Case Occasional disagreements about the dishes come up between underline Antonio end underline and underline me end underline .

Case After than or as

In a comparison, the case of the pronoun indicates which words have been left out:

Antonio cares more about having a clean kitchen than underline I end underline [do]. Sometimes I think Antonio cares more about a clean kitchen than [he cares about] underline me end underline .

Who or Whom

Use the subjective case who in place of a subject—whether it is the subject of the sentence or the subject of a clause:

underline Who end underline is going to the concert? (subject of sentence) Give the tickets to underline whoever end underline can use them. (subject of clause) She is the person underline who end underline is best qualified for the job. (subject of clause) She is the person underline who end underline I think is best qualified for the job. (subject of clause; the intervening words “I think” don’t change the subject or verb of the clause)

Use the objective case whom in place of an object, whether it is the object of a verb, preposition, or clause:

I don’t know underline whom end underline to ask. (object of verb) To underline whom end underline should I give the extra concert tickets? (object of preposition) Give the tickets to underline whomever end underline you choose. (object of clause)

We or us with a Noun

Use we with a subject. Use us with an object.

underline We end underline citizens must vote in order to make our voices heard. (subject) Legislators need to hear from underline us end underline citizens. (object)

Case Before or After an Infinitive

Use the objective case before and after an infinitive (the to form of a verb: to run, to walk, to eat ):

The agent asked Antonio and underline me end underline to write a review. We agreed to give underline him end underline a positive review.

Case Before a Gerund

Generally, use the possessive case of a pronoun before a gerund (the -ing form of a verb used as a noun: gentle underline snoring end underline , elegant underline dining end underline ):

He grew tired of underline their end underline partying late into the night. The rental agreement depends on underline your end underline approving the lease terms.

H 9 . Punctuation

This section covers the major marks of punctuation: commas, apostrophes, semicolons, colons, periods, question marks, exclamation points, dashes, and parentheses. (For using brackets and ellipses, see Quotations .)

Commas alert readers to brief pauses within sentences.

Commas with Main Clauses

Use a comma before a coordinating conjunction ( for, and, nor, but, or, yet, or so) joining main clauses:

Businesses in the metropolitan area are growing underline , and end underline unemployment is down. Many job seekers use online sites like Indeed.com underline , but end underline a few still send traditional cover letters and résumés through the mail. A solution must be determined soon underline , or end underline the problem will continue.

Commas with Introductory Information

Use a comma after an introductory element at the start of a sentence:

underline After class is over , end underline we should get lunch and review our notes. underline Shuffling his feet nervously , end underline he waited for the train. underline However end underline , the circumstances have not changed.

Commas with Nonessential and Essential Information

(See Editing Focus: Commas with Nonessential and Essential Information for a related discussion of commas.)

Nonessential information refers to information that is usually not necessary to the basic meaning of a sentence. Nonessential information is set off by commas. In the following sentence, the word original tells readers which labs no longer meet the needs of the teachers and students. The underlined information adds information but does not change the meaning of the sentence and thus is nonessential to the basic meaning:

The original technical education labs underline , which were installed 50 years ago , end underline no longer meet the needs of the teachers and students.

Essential information , on the other hand, is necessary to the meaning of the sentence. In following example, the word original is no longer part of the sentence; the underlined words convey necessary information about the labs:

The technical education labs underline that were installed 50 years end underline ago no longer meet the needs of the teachers and students.

You can test whether information is nonessential by removing the information. If the meaning of the sentence is unchanged, the information is nonessential. If the meaning becomes too general or changes, the information is essential. In the sentence above, only the labs installed 50 years ago, as opposed to other labs, no longer meet the needs of teachers and students. Note, also, the use of which with nonessential information and that with essential information.

Commas Around Nonessential Information

Place commas around information that is not essential to the meaning of a sentence:

The entire technology department underline , which consists of nine teachers and five staff members , end underline has contributed to a report on the needed updates to the technical education labs. The technology department chair underline , who teaches welding , end underline wrote the final report. Updates to the labs will begin in June underline , when school is not in session end underline .

No Commas Around Essential Information

Do not place commas around essential information:

According to the technical education teachers, the labs need equipment underline that students are likely to encounter in the workplace end underline . Faculty underline who teach auto mechanics end underline have requested updates to their lab. The teachers are concerned about the labs underline because students are not learning the skills they need end underline . The amount of lab space underline that needs to be updated end underline is substantial. The department has consulted the industry expert underline Stacy James end underline .

Serial (Oxford or Harvard) Commas

For clarity, use a comma between items in a series:

He studied all the notes , emails , memos , and reports related to the data breach.

Be aware, however, that certain style manuals, such as the AP Stylebook, do not use the serial comma, also called the Oxford or Harvard comma.

Commas with Numbers, Dates, Titles with Names, and Addresses

The sign gave the city’s population as 122 , 887. Nobel Prize winner Toni Morrison died on August 5 , 2019. Diana Wong , M.D. , is a practicing obstetrician. The mailing address for the Smithsonian Institution is 600 Maryland Avenue SW , Washington , D.C. , 20002.

Common Comma Errors

Misplaced commas can make sentences choppy and obscure the intended meaning.

No Comma after a Subject or a Verb

Anyone who was still at the party underline , end underline left when the band stopped playing. The party ended underline , end underline after the band stopped playing.

No Comma after a Conjunction Connecting Parts of a Compound Subject, Verb, or Object

Some musicians in the band underline , end underline and many of the guests danced until midnight. (compound subject) The band stopped after two hours underline , end underline and took a well-deserved break. (compound verb) Guests enjoyed the music underline , end underline and the dancing. (compound object)

No Comma after a Series

The band played 80s rock underline , end underline punk , and new wave , all night long.

No Comma before an Indirect Quotation

Online reviews say underline , end underline that the band is the best in the area.

Apostrophes

An apostrophe has two functions. It indicates possession, and it forms contractions.

Apostrophes to Show Possession

Use an apostrophe and -s to indicate possession with a singular noun or an indefinite pronoun:

underline Jack ’ s end underline brother is my underline sister ’ s end underline coworker. In their family, underline everyone ’ s end underline favorite dessert is ice cream.

If the ’s in a singular noun is pronounced, add apostrophe -s :

The underline business ’ s end underline inconsistent hours caused customers to go elsewhere. Los underline Angeles ’ s end underline airport, LAX, is one of the busiest in the United States.

If the ’s is not pronounced in a singular noun, some writers choose to add an apostrophe alone; however, MLA, APA, and Chicago use the apostrophe and s in these cases:

David underline Myers ’ end underline book, The Pursuit of Happiness , was published in 1992. David underline Myers ’s end underline book, The Pursuit of Happiness , was published in 1992.

When the noun is plural and ends in -s , place the apostrophe after the final -s :

American underline households ’ end underline incomes have grown since the 1970s because more women have entered the workforce. These underline families ’ end underline expenses have risen too.

When the noun is plural and does not end in -s, add an apostrophe and -s:

Social underline media ’ s end underline effect on contemporary life cannot be underestimated. During the pandemic, parents’ stress grew as they helped with their underline children ’ s end underline schooling.

Apostrophes to Form Contractions

Contractions are common in speech and in informal writing. Use an apostrophe in contractions:

When I say I underline can ’ t end underline , I mean I underline won ’ t end underline . underline It ’ s end underline the best option under the circumstances. “ underline You ’ re end underline the best friend anyone can have,” Mikayla said. underline They ’ re end underline driving to their favorite hangout spot.

Common Apostrophe Errors

Apostrophes are not used to form plural nouns, singular verbs, or personal or relative pronouns.

Not in Plural Nouns

How many hotel underline rooms end underline [not room’s ] should be reserved for the wedding? The Lewises and the Riveras [not Lewis’s and Rivera’s or Lewis’ and Riveras’ ] have confirmed their reservations.

Not with Verbs Ending in -s

Nikki underline runs end underline [not run’s ] every day. Jamal underline walks end underline [not walk’s ] to work.

Not with Possessive Personal Pronouns or Relative Pronouns

The book is underline yours end underline [not your’s ]. The dog was barking and wagging underline its end underline [not it’s ] tail. underline Whose end underline [not who’s ] apartment is this?

Other Punctuation

The semicolon joins main clauses (a clause that contains a subject and a predicate and can stand alone as a sentence). A semicolon is also used to separate items in a series that contain commas.

Use a semicolon to join main clauses that are closely related in meaning and that are not joined by a coordinating conjunction ( for, and, nor, but, or, yet, or so ).

Originally built in 1928, the school had been remodeled multiple times underline ; end underline the result was an architectural mashup.

Use a semicolon to join main clauses that are connected by a transitional word or phrase such as for example, however, therefore, indeed, or after all :

The governor has proposed increased funding to K-12 public schools underline ; however, end underline the legislature must approve the budget.

Use a semicolon between items in a series that contain internal commas:

The candidates for the award are Michael, who won the essay competition ; Sasha, the top debater; and Giselle, who directed several student productions.

A colon introduces lists, summaries, and quotations. A colon also separates titles from subtitles.

A colon can introduce a list:

Successful athletes have the following qualities underline : physical ability, mental toughness, commitment, and optimism end underline .

A colon can also introduce a summary or an explanation, which may or may not be a main clause (a clause that contains a subject and a predicate and can stand alone as a sentence):

The team had one goal left before the end of the season underline : to win the state championship end underline .

Book titles often include a subtitle. A colon separates the subtitle from the title:

Forcing the Spring : Inside the Fight for Marriage Equality

End Punctuation

A sentence ends with a period, a question mark, or an exclamation point.

A period ends declarative (statement) and imperative (command) sentences:

The administration canceled classes . Do not attempt to drive to school this morning .

A question mark ends a direct question and indicates uncertainty in dates:

Where is Times Square ? She asked, “What time is it ? ”

An exclamation point ends an emphatic or emotional sentence:

“What a mess ! ” she blurted out. “Stop ! That hurts ! ” he shouted.

Dashes and Parentheses

Dashes and parentheses enclose nonessential information in a sentence.

Use a dash or dashes to set off nonessential information, to indicate a contrast or a pause, or to mark a change of direction.

We did not notice the rain at first — it began so softly — but soon we were soaked. Nothing is as exciting as seeing a snowy owl in a winter farm field — except maybe seeing two snowy owls.

Use parentheses to enclose nonessential information such as explanations, asides, examples, and dates.

He graduated with high honors ( magna cum laude ) and found a job immediately. The city of Madison ( home of the University of Wisconsin ) is the state capital of Wisconsin.

H 10 . Mechanics

Capital letters.

Use capital letters in the following situations.

• Capitalize the first word of a sentence: The weather is rainy today.
• Capitalize proper nouns and proper adjectives: Monday, New Orleans, Mexico, Florida, Halloween, United States Constitution, Department of Education, University of Texas, Native American, Islam, Italian, Freudian.
• Capitalize titles that precede a person’s name: Dr. Atul Gawande, Senator Tammy Baldwin. [But: Atul Gawande, a doctor; Tammy Baldwin, a senator]

Many online resources, such as this one , list words that should be capitalized. You can also consult a dictionary, such as Merriam-Webster , to determine whether to capitalize a word.

Titles of Works

Titles of books, articles, stories, plays, poems, films, and other works are handled differently depending on the documentation style you are using. The guidelines here follow MLA style.

Capitalization in Titles and Subtitles

Capitalize the first and last words in a title and subtitle and other important words. Do not capitalize articles ( a, an, the ), coordinating conjunctions ( for, and, nor, but, or, yet, or so ), or prepositions ( above, with, of, in, through, beyond, under ) unless they are the first or last words in the title or subtitle.

• Forcing the Spring: Inside the Fight for Marriage Equality (book)
• Judas and the Black Messiah (film)
• “American Military Performance in Vietnam: Background and Analysis” (article)

Italics for Titles of Long Works

Use italics for long works that are published, produced, or released separately from other works. These include books, long poems, plays, movies, videos, published speeches, periodicals (newspapers, magazines, and academic and professional journals), websites, long musical works, works of visual art, computer software, TV or radio programs and series, and pamphlets.

• Four Fish: The Future of the Last Wild Food (book)
• The New Yorker (periodical)
• The Los Angeles Times (newspaper)
• American Idiot (album)
• Parasite (film)
• Saturday Night Live (TV program)

Quotation Marks for Titles of Shorter Works

Put quotation marks around the titles and subtitles of individual shorter works or those that are published or released within larger works. These include articles in periodicals (newspapers, magazines, and academic and professional journals), pages or works on a website, short stories, short poems, essays, songs, episodes of TV or radio programs and series, book chapters, and unpublished speeches.

• “Living with a Visionary” (article in a magazine)
• “A World of Fields and Fences” (work on a website)
• “New York Day Women” (short story)
• “Corson’s Inlet” (short poem)
• “Return from ISIS” (TV episode)

H 11 . Quotations

A quotation reproduces the exact written or spoken words of a person or an author, which may include a group. (See Editing Focus: Quotations for a related discussion of direct quotations and Editing Focus: Integrating Sources and Quotations for help with integrating quotations from sources.)

Quotations from Written or Spoken Sources

Put quotation marks around quotations from a written or spoken source.

Quoting a Source

When quoting the words of a source, introduce quoted material with a signal phrase so that readers know the source and purpose of the quotation. Place the quotation inside double quotation marks. When using parenthetical citations, note that the sentence period comes after the parentheses. If you include the author’s name in your signal phrase, give only the page number in parentheses (first example). If you do not give the author’s name in your signal phrase, give the name in parentheses (second example):

In Walden , Thoreau sets forth one individual’s antidote against the “ lives of quiet desperation ” led by the working class in mid-nineteenth-century America (5).

Walden sets forth one individual’s antidote against the “ lives of quiet desperation ” led by the working class in mid-nineteenth-century America (Thoreau 5).

Abraham Lincoln wrote “ that government of the people, by the people, for the people, shall not perish from the earth ” in his Gettysburg Address.

Quoting or Writing Dialogue

When quoting or writing dialogue between speakers, including characters in a fictional work, place their words in double quotation marks, and start a new paragraph for each speaker:

“ It’s good to see you—I guess, ” Brayden said, as Christopher walked up to the door. “ I thought you were gone for good. ” “ I missed you too much, ” Christopher said, looking down at his feet.

Single and Double Quotation Marks

Put single quotation marks around a quotation within a quotation, using double quotation marks around the full quotation:

Kennedy writes that after a year of teambuilding work, including improvements in communication, evaluation, and small-group quarterly meetings, morale among staff members “ improved from ‘ average ’ to ‘ excellent ’ ” (17).

Long Quotations

Introduce a long quotation (four typed lines in MLA style; 40 or more words in APA style) with a signal phrase that names the author and ends with a colon. Indent this entire block quotation one-half inch. If you quote more than one paragraph, indent the first line of each subsequent paragraph one-half inch. Do not use quotation marks. Note that the sentence period comes before the parenthetical citation:

In her memoir, Twenty Years at Hull-House , reformer Jane Addams recounts vivid stories of child labor:

public domain text The visits we made in the neighborhood constantly discovered women sewing upon sweatshop work, and often they were assisted by incredibly small children. I remember a little girl of four who pulled out basting threads hour after hour, sitting on a stool at the feet of her Bohemian mother, a little bunch of human misery. For even for that there was no legal redress, for the only child labor law in Illinois, with any provision for enforcement, had been secured by the coal miners’ unions, and was confined to the children employed in the mines. (199) end public domain text

Poetry Quotations

When you quote one, two, or three lines from a poem, use the following format, putting quotation marks around the line or group of lines and separating the lines with a slash:

The 17th-century writer Aphra Behn (1640–1689) wrote humorous poems about love and heartbreak, including “Love’s Power,” which opens with “ Love when he Shoots abroad his Darts / Regards not where they light ” (1-2).

When you quote more than three lines from a poem, set them off from your text. Indent the quotation one-half inch, and do not use quotation marks. Note that the sentence period comes before the parenthetical citation.

In the poem “The Character,” Aphra Behn (1640–1689) uses the familiar alternate rhyme scheme, also known as ABAB: Such Charms of Youth, such Ravishment Through all her Form appear’d, As if in her Creation Nature meant, She shou’d a-lone be ador’d and fear’d. (1-4)

Altering Quotations

When you alter a quotation to fit into your sentence, you must indicate the change you made.

An ellipsis [. . .] indicates that you have omitted words from a quotation. In the example below, the writer omitted words from the middle of the sentence.

In her memoir, Twenty Years at Hull-House , reformer Jane Addams explains that there were no enforceable laws against small children helping their mothers with sweatshop sewing work, and that “the only child labor law in Illinois . . . had been secured by the coal miners’ unions, and was confined to the children employed in the mines” (199).

If you omit the end of a sentence or a complete sentence, include the sentence period:

The author explains as follows: “Damage to the Broca’s area of the brain can affect a person’s ability to comprehend spoken language . . . . A person may understand speech relatively well when the sentence grammar is simple and the content familiar but may struggle when the grammar and content are more complex” (Hollar-Zwick 45).

Use brackets [ ] to indicate a change you have made to a quotation:

Abruzzi cited the study, noting that “ [ t ] he results provide hope to patients [ with muscular dystrophy ] .”

Punctuating Quotations

Place the period inside quotation marks if no source is cited:

The meteorologist said, “ Today’s weather will be sunny and mild .”

If you are citing a source in parentheses, place the quotation marks at the end of the quotation, followed by the citation and the sentence period:

In Twenty Years at Hull-House , Jane Addams recalls vivid images of child labor: “ I remember a little girl of four who pulled out basting threads hour after hour, sitting on a stool at the feet of her Bohemian mother, a little bunch of human misery ” (199) .

(See Long Quotations and Poetry Quotations above for exceptions to this rule.)

Commas go inside quotation marks:

“ Tomorrow’s weather will be cool and rainy ,” the meteorologist said.

Colons and Semicolons

Colons and semicolons go outside quotation marks:

The sign read “ Closed ”: No more films would be shown at the theater. (Note: Use a capital letter if a complete sentence follows the colon.)

Question Marks and Exclamation Points

Question marks and exclamation points go inside quotation marks if they are part of the quotation:

“ Would you like a sandwich ?” asked Adelaide.

Question marks and exclamation points go outside quotation marks if they are not part of the quotation:

“I can’t believe you haven’t read “ The Lottery ”!

H 12 . Index and Guide to Documentation

Although formal differences exist among the conventions for documenting sources, the underlying principle of all documentation systems is the same: When borrowing words, facts, or ideas from someone else, writers must indicate that the material is borrowed. They do this by providing a citation in the text of their paper that points readers to detailed publication information about the source of the material, usually at the end of the paper but sometimes in footnotes. The following examples are in MLA style:

Citation in the Text Describing Martin Luther King, Jr.’s visit to India, underline Isabel Wilkerson end underline notes that King was taken aback by the suggestion that Black Americans were the equivalent of the Dalits in the Indian caste system underline (22) end underline . Works-Cited Entry Wilkerson, Isabel. Caste: The Origins of Our Discontents. Penguin, 2020.

Documentation Styles by Discipline

Each discipline has its own authority or authorities that provide rules about issues such as spelling of technical terms, preferred punctuation, and editing mechanics, as well as documentation style. In addition, if you write for publication in a magazine, professional journal, book, or website, the publisher will have a “house” style, which may vary in some details from the conventions listed in the authoritative guidelines for the discipline in which you are writing. Below are the sources of style manuals for various disciplines. Always check with your instructor about which style to use in a class.

Index to MLA Documentation Models

The models, listed numerically, provide examples of in-text citations and works-cited entries (MLA). The models themselves are located in Handbook Section 13 (H13).

In-Text Citation Models

• Two or more works by the same author
• Two authors
• Three or more authors
• Authors with the same last name
• Organization, government, corporation, or association as author
• Unknown author
• Work in more than one volume
• Work with no page or other reference numbers
• One-page or entire work
• Source quoted in another source (indirect quotation)

Poetry and verse plays

Fiction and prose plays

• Two or more works in the same citation
• Sacred text

Endnotes and Footnotes (MLA)

Format of the list of works cited (mla), authors and contributors (mla).

• Book: one author
• Book: two authors
• Book: three or more authors
• Book: two or more works by the same author
• Author and editor
• Author and translator
• Author and illustrator
• Work by an organization, a government, a corporation, or an association

Articles in Journals, Magazines, and Newspapers (MLA)

• Basic format for a journal article in a database
• Editorial or letter to the editor

Books and Parts of Books (MLA)

• Basic entry for a book
• Book, anthology, or collection with an editor
• Work in an anthology or chapter in an edited collection
• Two or more works in an anthology or edited collection
• Revised or later edition
• Multivolume work
• One volume of a multivolume work
• Book in a series
• Republished work
• Introduction, preface, foreword, or afterword
• Published letter
• Conference paper

Websites and Parts of Websites (MLA)

• Basic format for a short work or page on a website
• Short work or page on a website
• Entire website

Social Media (MLA)

• Basic format for a social media post
• Social media post
• Online forum post
• Online comment

Personal Communication (MLA)

• Text message
• Personal letter

Video, Audio, and Other Media Sources (MLA)

• Online video

Original work

Reproduction

Personal interview

• Video game, software, or app

Other Sources (MLA)

• Live lecture, speech, address, or reading
• Live performance
• Letter in an archive
• Dissertation

Index to APA Documentation Models

The models, listed numerically, provide examples of in-text citations and reference entries (APA). The models themselves are located in Handbook Section 14 (H14).

In-Text Citation Models (APA)

• Work with no page numbers
• Entire work
• Personal communication

Format of the References List (APA)

Authors (apa).

• Three to twenty authors

Articles in Journals, Magazines, and Newspapers (APA)

• Basic format for an article in an academic journal

Without DOI or URL

Database or print

• Published interview

Books and Parts of Books (APA)

• Print book or e-book
• Article in an edited book, anthology, or collection
• Translated or reprinted book
• Revised edition
• Report or publication by a government agency or other organization

Web Sources (APA)

• Basic format for a page or work on a website
• Page or work on a website

Social Media (APA)

Video, audio, and other media sources (apa).

• Music recording
• Painting or other visual artwork
• Map, photograph, or other visual

H 13 . MLA Documentation and Format

MLA style is the preferred form for documenting research sources in English and other humanities disciplines. The following are general features of MLA style:

• All material borrowed from sources is cited in the text of a paper by the author’s name and page number (if available).
• A works-cited list at the end of a paper provides full publication data for each source cited in the text of the paper.
• Additional explanatory information provided by the writer (but not from external sources) goes in either footnotes or endnotes. These notes are optional.

The instruction in this section follows the MLA Handbook , 8th edition (2016). For more information on MLA style, see this site . For examples of student papers in the textbook using MLA documentation style, see Section 4 in Chapters 5, 7, 9, 12, and 16.

MLA In-Text Citations

In-text citations feature author names, page numbers, and sometimes titles, depending on what information is available. The Index located in H12 provides a listing of the models that are included below.

1. One author

When you quote, paraphrase, or summarize a source, include the last name of the source’s author, if known, in a signal phrase or in parentheses at the end of your sentence. Provide the page or pages on which the original material appeared. Do not include the word page or the abbreviations p. or pp. Use a hyphen [-] to indicate a number range (See Spotlight on … Citation for more on quoting, paraphrasing, and summarizing sources):

Becker points out that Joe Biden’s views on same-sex marriage changed during a personal visit to a family while he was vice president (285-86). While he was vice president, Joe Biden’s views on same-sex marriage changed during a personal visit with a family (Becker 285-86).

2. Two or more works by the same author

If you cite two or more works by the same author in your paper, give the title of the specific work in your sentence or a short version of the title in parentheses:

According to Lewis Thomas in Lives of a Cell , many bacteria become dangerous only if they manufacture exotoxins (76). According to Lewis Thomas, many bacteria become dangerous only if they manufacture exotoxins ( Lives 76). Many bacteria become dangerous only if they manufacture exotoxins (Thomas, Lives 76).

See Model 18 for how to cite two works by the same author in the works-cited list.

3. Two authors

If you cite a work with two authors, include both authors’ names in a signal phrase or in parentheses:

In the preface to Half the Sky , Kristof and WuDunn explain their focus on the issues of sex trafficking and sex work, violence against women, and maternal mortality (xxi). In the preface to Half the Sky , the authors explain their focus on the issues of sex trafficking and sex work, violence against women, and maternal mortality (Kristof and WuDunn xxi).

4. Three or more authors

For works with more than two authors, give the last name of the first author followed by “et al.”:

Of the survey respondents, twenty-two percent described themselves as concerned about future job prospects (Pronkowski et al. 9).

5. Authors with the same last name

When authors of different sources have the same last name, include their initials:

Since the legalization of marijuana for recreational use, frequent use among adults has risen (J. T. Greene 21; M. Greene 30).

6. Organization, government, corporation, or association as author

When no author is given for a work published by a corporation, a government, an organization, or an association, indicate the group’s name in a signal phrase or in parentheses:

The United States Forest Service describes its mission as “sustain[ing] the health, diversity, and productivity of the nation’s forests and grasslands to meet the needs of present and future generations” (8).

7. Unknown author

When the author of a work is unknown, use the work’s title in a signal phrase or a shortened version of the title in parentheses and a page number if available. Put quotation marks around article titles, and put book or journal titles in italics:

In a pointed 2020 editorial, “Don’t Let the Games Begin,” The New York Times argued that college athletic departments should support public health by canceling sports seasons until athletes and the public were vaccinated. In a pointed 2020 editorial, The New York Times argued that college athletic departments should support public health by canceling sports seasons until athletes and the public were vaccinated (“Don’t Let”).

8. Work in more than one volume

If you cite only one volume of a multivolume work, give the page number in parentheses. If you cite more than one volume of a multivolume work, give the volume number for each citation before the page number, and follow it with a colon and one space:

Hill notes that Sir Arthur Conan Doyle’s The Adventure of the Dancing Men was first published in the Strand Magazine and later in Collier’s Weekly (1: 332).

9. Work with no page or other reference numbers

When the work has no page numbers, give the author’s name in a signal phrase or in parentheses. If the source has paragraph, chapter, or section numbers, use them with the abbreviations par., ch., or sec. :

Chen reports that the number of Americans seeking help with mental health rose during the pandemic that began in 2020. (ch. 2) The number of Americans seeking help with mental health rose during the pandemic that began in 2020 (Chen, ch. 2).

For an audio or a video recording, give the start and stop times for the segment you are citing shown on the player in hours (if available), minutes, and seconds:

It is well known that maternity leave is available in countries around the world, including Norway, which popularized its policy in a comic YouTube video showing a pregnant woman on skis announcing the start of her one-year paid leave (01:48-02:07).

10. One-page work or entire work

When you cite a work that is one page long or an entire work, such as a book, website, single-page article, tweet, video, or film, you do not need to cite a page or give a reference number:

In Da 5 Bloods, director Spike Lee connects the Civil Rights movement to the war in Vietnam through the music, montages of the era, and characters’ stories.

11. Source quoted in another source (indirect quotation)

When a quotation or any information in your source is originally from another source, try to track down the original source. If you cannot find it, use the abbreviation “qtd. in”:

The group, which has researched global health including access to food, sounded the alarm about a potential “worldwide food crisis” in the early 2000s (qtd. in Sing 32).

12. Literary works

For poems, provide line numbers for reference, and include line or lines in the first reference:

In “The Character,” Aphra Behn describes a lovely young woman, starting with her eyes: “Her Eyes all sweet, and languishingly move” (line 4).

Cite verse plays using act, scene, and line numbers, separated by periods: ( Hamlet 4.4.31-39)

When citing a prose literary work available in various editions, provide additional information after the page number, such as the chapter, act, or scene number, for readers who may be consulting a different edition. Use a semicolon to separate the page number from this additional information: (331; ch. 5) or (78; act 2).

13. Two or more works in the same citation

When you cite more than one work in parentheses, use a semicolon between them:

Americans who resisted or ignored civil defense are often portrayed as heroic people who chose not to build fallout shelters or as marginalized people who could not afford them (Garrison 57; Mechling and Mechling 109).

14. Sacred text

When you cite passages from the Bible or another sacred text such as the Qur’an, give the title of the edition you are consulting the first time you refer to it. Then give the book (abbreviate the title if it is longer than four letters), chapter, and verse, separated by periods:

Several times in the New Testament of the Bible, Jesus comments on wealth, telling his disciples, “And again I say unto you, It is easier for a camel to go through the eye of a needle, than for a rich man to enter into the kingdom of God” ( King James Version, Matt. 19.24).

Endnotes and Footnotes

Writers use notes to offer comments, explanations, or additional information that cannot easily be integrated into the rest of a paper. Use notes to cite several sources within a single context if a series of in-text citations will detract from the readability of the text.

Text with Superscript

The standard ingredients for guacamole include avocados, lemon juice, onion, tomatoes, coriander, salt, and pepper. 1 Hurtado’s poem, however, gives this traditional dish a whole new twist.

1. For variations see Beard 314, Egerton 197, Eckhardt 92, and Kafka 26. Beard’s version, which includes olives and green peppers, is the most unusual.

A note may be placed as a footnote at the bottom of the page on which the in-text citation appears or on a separate page of endnotes at the end of the paper. This should be titled “Notes” or “Endnotes” and appear between the last page of the paper and the works-cited list. Include all sources given in notes in the works-cited list.

MLA Works Cited

Each source cited in the text of your paper refers readers to the list of works cited, a complete list of all the sources you quoted, paraphrased, or summarized. Every source cited in the text of your paper must be included in the works-cited list, and every source in the works-cited list must be cited in the text of your paper.

After the last page of the paper, start a new page with the centered title “Works Cited” at the top. Create an entry for each source using the following guidelines and examples:

• Begin each entry at the left margin, and indent subsequent lines one-half inch. (In Microsoft Word, you can also highlight the entire page when you are finished and select “Hanging” from the Special options on the Indentation section of the Paragraph menu.)
• Alphabetize the entries according to authors’ last names. If two or more authors have the same last name, alphabetize by first name or initial. Alphabetize sources with unknown authors by the first word of the title, excluding a, an, or the.
• Double-space the entire page.

Core Elements (MLA)

Each entry in the list of works cited consists of core elements:

• Author. Who is responsible for the work?
• Title. What is the work called?

Publication information. Where can the work be found so that others can consult it? Publication information includes the date of publication and any larger work, which MLA calls a “container,” in which a shorter work is published, such as a journal, magazine, newspaper, database, streaming service, and so on.

A note on access dates. Although access dates for online sources are not required, MLA acknowledges that an access date can indicate the version of a source you consulted. If you add an access date, place it at the end of the works-cited entry in this format: “Accessed 4 Apr. 2020.” Ask your instructors whether they require access dates.

Authors and Contributors for Books and Articles (MLA)

• Authors. Give the author’s last name, a comma, the author’s first name and any middle name or middle initial, and then a period. For works with more than one author, an organization as an author, or an unknown author, see the models below.
• Contributors. People who contributed to the work in addition to the author are called contributors. Refer to them by their role in a phrase such as “adapted by,” “directed by,” “edited by,” “illustrated by,” “introduction by,” “narrated by,” “performance by,” and “translated by.” (See Models 19, 20, 21, 30, and 58 for examples.)

15. Book: one author

Sotomayor, Sonia. My Beloved World. Vintage Books, 2013.

16. Book: two authors

Kristoff, Nicholas D., and Sheryl WuDunn. Half the Sky: Turning Oppression into Opportunity for Women Worldwide. Alfred A. Knopf, 2009.

17. Book: three or more authors

Barlow, David H., et al. Abnormal Psychology: An Integrative Approach. 8th ed., Cengage Learning, 2017.

18. Book: two or more works by the same author

When you cite two works by the same author, use three hyphens in place of the author’s name, and alphabetize the works by title:

Trethewey, Natasha. Memorial Drive: A Daughter’s Memoir. Ecco, 2020.

---. Native Guard: Poems. Mariner Books, 2007.

19. Book author and editor

Add the editor’s name after the title:

Hemingway, Ernest. Conversations with Ernest Hemingway , edited by Matthew J. Bruccoli, UP of Mississippi, 1986.

20. Book author and translator

Add the translator’s name after the title:

Ferrante, Elena. My Brilliant Friend. Translated by Ann Goldstein, Europa Editions, 2012.

If you are citing the work of the translator, place the translator’s name in the author position:

Goldstein, Ann, translator. My Brilliant Friend. By Elena Ferrante, Europa Editions, 2012.

21. Book author and illustrator

Add the illustrator’s name after the title. If you are citing the work of the illustrator, place the illustrator’s name in the author position, as shown in the preceding example:

Fasler, Joe. Light in the Dark: Writers on Creativity, Inspiration, and the Artistic Process. Illustrated by Doug McLean, Penguin Books, 2017.

22. Work by an organization, a government, a corporation, or an association

If the author and publisher are not the same, start with the author:

United States Department of Veterans Affairs, Veterans Health Administration. Healthy Living Resource Guide. Government Printing Office, 2020.

If the author and the publisher are the same, give the title of the work in place of the author, and list the organization as the publisher:

MLA Handbook. 8th ed., Modern Language Association of America, 2016.

“This Is Who We Are.” U.S. Forest Service, United States Department of Agriculture, Mar. 2019, www.fs.usda.gov/sites/default/files/This-is-Who-We-Are.pdf.

23. Unknown author

If no author is given, start with the title.

“The Most Beautiful Battalion in the Army.” Grunt Magazine , 1968, pp. 12-15.

Articles, reviews, editorials, and other short works are published in journals, newspapers, and magazines. They appear in print, on databases, and on websites (though often through a paywall). As a student, you are likely to access many articles and other short research sources primarily through databases available through your library.

24. Basic format for a journal article in a database

Author’s Last Name, First Name. “Title of Article.” Title of Journal , volume number, issue number, Date of Publication, page numbers. Title of Database , DOI or URL.

• Author. Give the last name, a comma, the first name, and any middle name or initial. Do not list an author’s professional title, such as Dr . or PhD . End with a period.
• Title of the article. Give the full title and any subtitle, separating them with a colon. Capitalize all significant words in the title. Put the title of the article in quotation marks. End with a period inside the closing quotation mark.
• Title of the journal. Put the title of the journal in italics. Capitalize all significant words in the title. End the title with a comma.
• Volume and issue numbers. Use the abbreviations vol. and no. followed by the number and a comma.
• Publication date. Give the month or season and the year of publication, if available. Use the following abbreviations for months: Jan., Feb., Mar., Apr., Aug., Sept., Oct., Nov., and Dec. Do not abbreviate May, June, or July.
• Page numbers. Give p . (singular) or pp. (plural) and the page number or numbers of the article, followed by a period.
• Title of the database. Put the database title in italics, followed by a comma.
• Location. Give a DOI if available, and end with a period. If there is no DOI, give a URL, preferably a permalink, without http://.

25. Article in an academic journal

Daddis, Gregory A. “Out of Balance: Evaluating American Strategy in Vietnam, 1968–72.” War & Society, vol. 32, no. 3, Oct. 2013, pp. 252-70. EBSCOhost, doi:10.1179/0729247313Z.00000000026.

Daddis, Gregory A. “Out of Balance: Evaluating American Strategy in Vietnam, 1968–72.” War & Society, vol. 32, no. 3, Oct. 2013, pp. 252-70.

Squires, Scot. “Do Generations Differ When It Comes to Green Values and Products?” Electronic Green Journal, no. 42, 2019, escholarship.org/uc/item/6f91213q.

The journal in the example numbers issues only, so no volume number is given.

26. Article in a weekly or biweekly magazine

To cite an article in a weekly or biweekly magazine, give the author, title of the article, title of the magazine, publication date (day, month, year), and page numbers. If you found the article through a database, add the title of the database and a DOI or URL. If you found the article online, add the URL.

Sanneh, Kelefa. “The Color of Money.” The New Yorker, 8 Feb. 2021, pp. 26-31. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&AuthType=aph&AN=148411685&site=ehost-live&scope=site.

Sanneh, Kelefa. “The Color of Money.” The New Yorker, 8 Feb. 2021, pp. 26-31.

Ferrer, Ada. “My Brother’s Keeper.” The New Yorker, 22 Feb. 2021, www.newyorker.com/magazine/2021/03/01/my-brothers-keeper.

27. Article in a monthly or bimonthly magazine

To cite an article in a monthly or bimonthly magazine, give the author, title of the article, title of the magazine, publication month and year, and page numbers. If you found the article through a database, add the title of the database and a DOI or URL. If you found the article online, add the URL.

Sneed, Annie. “Giant Shape-Shifters.” Scientific American, Sept. 2017, pp. 20-22. EBSCOhost, doi:10.1038/scientificamerican1017-20.

Sneed, Annie. “Giant Shape-Shifters.” Scientific American, Sept. 2017, pp. 20-22.

Stewart, Jamila. “A Look Inside the Black Designers of Canada Initiative.” Essence, July 2020, www.essence.com/fashion/black-designers-of-canada-digital-index/.

To cite a comment on an article, see Model 54.

28. Article in a newspaper

To cite an article in a newspaper, give the author, title of the article, title of the newspaper, publication date (day, month, year), and the page numbers. If you found the article through a database, add the title of the database and a DOI or a URL. If you found the article online, add the URL.

Krueger, Alyson. “When Mom Knows Best, on Instagram.” The New York Times, 27 Nov. 2019, pp. B1-B4. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&AuthType =aph&AN=139891108&site=ehost-live&scope=site.

Krueger, Alyson. “When Mom Knows Best, on Instagram.” The New York Times, 27 Nov. 2019, pp. B1-B4.

Smith, Doug. “They’re Building Affordable Housing for the Homeless—Without Government Help.” Los Angeles Times, 10 Feb. 2021, www.latimes.com/california/story/2021-02-10/theyre-building-affordable-housing-for-the-homeless-without-government-help.

29. Editorial or letter to the editor

An editorial may or may not have an author’s name attached to it. If it does, give the author’s name first. If it does not, start with the title. In both situations, add the designation Editorial or Letter to the Editor after the title.

“For Better Elections, Copy the Neighbors.” Editorial. The Wall Street Journal, 16 Feb. 2021, www.wsj.com/articles/for-better-elections-copy-the-neighbors-11613518448.

To cite a review of a book, film, television show, or other work, give the name of the reviewer and title of the review, add Review of before the title of work being reviewed, and give the name of the work’s author, director, or creator after the title.

Girish, Devika. “Refocusing the Lens on Race and Gender.” Review of Test Pattern, directed by Shatara Michelle Ford. The New York Times, 18 Feb. 2021, www.nytimes.com/2021/02/18/movies/test-pattern-review.html.

Use the following guidelines for books and parts of books, such as a selection from an anthology, an article in a collection, a published letter, and so on.

31. Basic entry for a book

Author’s Last Name, First Name. Title of Book. Publisher, Year of Publication.

• Author. Give the last name, a comma, the first name, and any middle name or initial. Do not list an author’s professional title, such as Dr. or PhD. End with a period.
• Title of the book. Put the book’s title in italics. Give the full title and any subtitle, separating them with a colon. Capitalize all significant words in the title, even if the book’s cover does not use conventional capitalization. End the title with a period.
• Publisher. List the publisher’s name without words such as “Inc.” or “Company.” Shorten “University Press” to “UP.” End with a comma.
• Year of publication. Provide the publication date, and end with a period.

32. Print book

Wilkerson, Isabel. The Warmth of Other Suns: The Epic Story of America’s Great Migration. Vintage Books, 2010.

33. E-book formatted for a specific reader device or service

Wilkerson, Isabel. The Warmth of Other Suns: The Epic Story of America’s Great Migration. Kindle ed., Vintage Books, 2010.

34. Book, anthology, or collection with an editor

Add the abbreviation ed. or eds. (if more than one) after the editor’s first name:

Lunsford, Andrea, ed. Reclaiming Rhetorica: Women in the Rhetorical Tradition. U of Pittsburgh P, 1995.

35. Work in an anthology or chapter in an edited collection

After the author and title of the work, give the title of the anthology or edited collection, name of the editor, publication information, and page numbers of the work:

Royster, Jacqueline Jones. “To Call a Thing by Its True Name: The Rhetoric of Ida B. Wells.” Reclaiming Rhetorica: Women in the Rhetorical Tradition, edited by Andrea Lunsford, U of Pittsburgh P, 1995, pp. 167-84.

36. Two or more works in an anthology or edited collection

When you cite two or more selections from the same anthology or edited collection, list the anthology separately under the editor’s name. In the entries for the selections you cite, include the editor’s name and the page numbers on which the selections appear:

Lipscomb, Drema R. “Sojourner Truth: A Practical Public Discourse.” Lunsford, pp. 227-46.

Royster, Jacqueline Jones. “To Call a Thing by Its True Name: The Rhetoric of Ida B. Wells.” Lunsford, pp. 167-84.

37. Revised or later edition

For a book published in an edition other than the first, give the edition number after the title:

Strunk, William, Jr., and E. B. White. The Elements of Style, 4th ed., Pearson, 2019.

38. Multivolume work

For a book published in more than one volume, give the total number of volumes after the title:

Klinger, Leslie S. The New Annotated Sherlock Holmes. 2 vols., W. W. Norton, 2005.

39. One volume of a multivolume work

Klinger, Leslie S. The New Annotated Sherlock Holmes. Vol. 2, W. W. Norton, 2005.

When each volume of a multivolume set has an individual title, list the volume’s full publication information first, followed by series information (number of volumes, dates). When separate volumes were published in different years, give inclusive dates:

Churchill, Winston S. Triumph and Tragedy. Houghton Mifflin, 1953. Vol. 6 of The Second World War. 6 vols. 1948-53.

However, if the volume you are using has its own title, you may cite the book without referring to the other volumes as if it were an independent publication.

40. Book in a series

Add the title of the series at the end of the entry:

Thaiss, Christopher. Language across the Curriculum in the Elementary Grades. WAC Clearinghouse, 2011, wac.colostate.edu/books/landmarks/thaiss/. Landmark Publications in Writing Studies.

41. Republished book

Give the original publication date after the title and the date the book was republished after the publisher:

Evans, Elizabeth E. G. The Abuse of Maternity. 1875. Arno, 1974.

42. Sacred text

Give the complete title of the version you consulted followed by the name of the editor and/or translator, the edition, the publisher, and the publication date:

The Bible. Authorized King James Version . Edited by Robert Carroll and Stephen Prickett, Oxford UP, 2008.

The Koran. Translated by N. J. Dawood, rev. ed., Penguin Books, 2015.

43. Introduction, preface, foreword, or afterword

Start with the author of the introduction, preface, foreword, or afterword, followed by a description of the work you are citing, such as “Foreword.” Give the author of the work after the title:

Offill, Jenny. Foreword. Mrs. Dalloway, by Virginia Woolf, Penguin Classics, 2021, pp. vii-xiv.

44. Published letter

Roosevelt, Theodore. Letter to Upton Sinclair. 15 Mar. 1906. Theodore Roosevelt: Letters and Speeches, edited by Louis Auchincloss, 2004, pp. 310-11.

45. Conference paper

Killi, Stainer, and Andrew Morrison. “Could the Food Market Pull 3D Printing Appetites Further?” Industry 4.0—Shaping the Future of the Digital World: Proceedings of the 2nd International Conference on Sustainable & Smart Manufacturing, edited by Paulo Bartolo et al., CRC Press, 2021, pp. 197-203.

Use the following guidelines for works that are published only online and do not have an overarching publication, such as a journal, newspaper, magazine, or database.

46. Basic format for a short work or page on a website

Author’s Last Name, First Name. “Title of Short Work.” Title of Website, Publisher, Publication Date, URL.

• Author. Give the last name, a comma, the first name, and any middle name or initial. Do not list an author’s professional title, such as Dr . or PhD. End with a period.
• Title of the short work. Put the title in quotation marks. Give the full title and any subtitle, separating them with a colon. Capitalize all significant words in the title. End with a period inside the closing quotation mark.
• Title of the website. Put the title of the website in italics. Capitalize all significant words in the title. End the title with a comma.
• Publisher. If the publisher of the website is different from the title of the website (as shown in Model 48), give it next, followed by a comma. If they are the same (as shown in Model 47), give only the title of the website.
• Publication date. Give the day, month, and year the work was posted, if available. Use the following abbreviations for months: Jan., Feb., Mar., Apr., Aug., Sept., Oct., Nov., and Dec. Do not abbreviate May, June, and July.
• URL. Give the URL, without “http://.”

47. Short work or page on a website

Shetterly, Margot Lee. “Katherine Johnson Biography.” NASA , 24 Feb. 2020, www.nasa.gov/content/katherine-johnson-biography.

If the source you are citing has no author listed, start with the title. If the page has no title, give the name of the site and a descriptive label, such as “Home page” or “Blog post.”

48. Blog post

Blazich, Frank A. “The Cold Morning of the Day After.” Smithsonian Voices , Smithsonian Magazine, 5 Feb. 2021, www.smithsonianmag.com/blogs/national-museum-american-history/2021/02/05/cold-morning-day-after/.

49. Entire website

Beinecke Rare Book and Manuscript Library. Yale U, 2021, beinecke.library.yale.edu/.

If the website lists an editor, give the person’s name as you would an author, followed by a comma and ed.

“Coronavirus.” Wikipedia. Wikimedia Foundation, 22 Feb. 2021, en.wikipedia.org/wiki/Coronavirus.

Social media include posts made to various platforms and forums, comments made by individuals to posts, and online articles.

51. Basic format for a social media post

Author. “Text of untitled post” or “Title of post” or Descriptive label. Title of Site , Date of Post, Time of Post, URL.

• Author. Give the author’s handle and name. End with a period.
• Text, title, or description of post. Match the capitalization exactly, add quotation marks, and end with a period inside the closing quotation mark.
• Title of the social media site. Put the title of the site in italics, ending with a comma.
• Publication date and time. Give the day, month, year, and time of the post. Use the following abbreviations for months: Jan., Feb., Mar., Apr., Aug., Sept., Oct., Nov., and Dec. Do not abbreviate May, June, and July.

52. Social media post

@Holleratcha (James Holler). “People go out and vote tomorrow!” Twitter, 2 Nov. 2020, 2:08 p.m., twitter.com/holleratcha/status/1270432672544784384.

Death Valley National Park. “What does it mean to protect something you love?” Facebook, 23 Feb. 2021, 5:01 p.m., www.facebook.com/DeathValleyNPS/posts/4108808255810092.

See Model 54 for how to cite a comment.

53. Online forum post

@Duckpond318. “Turkeys in the arboretum.” Reddit, 15 Mar. 2021, 11:22 a.m., www.reddit.com/r/Wildlife/comments/lqlbo3/turkeys_in_the_arboretum/. Accessed 4 Feb. 2021.

54. Online comment

AKJersey. Comment on “Can We Stop Fighting about Charter Schools?” The New York Times, 22 Feb. 2021, www.nytimes.com/2021/02/22/opinion/charter-schools-democrats.html#commentsContainer.

Use the following guidelines to cite email, text messages, and letters that you sent or received.

Roberts, Jeffrey. “Study results.” Received by Kenneth Berg, 21 Oct. 2020.

56. Text message

Igoe, Beverlee. Text message. Received by Alison McGrath, 2 Apr. 2020.

57. Personal letter

Atwood, Margaret. Letter to the author. 11 Mar. 2007.

Use the following guidelines to cite various media sources.

Begin with the title, followed by the director, the studio, and the year released.

Casablanca. Directed by Michael Curtiz, Warner Brothers, 1942.

You may also cite other contributors and their roles after the title (as illustrated below). If your paper is concerned with a particular person’s work on a film, such as the director, an actor, or someone else, begin with that person’s name and arrange all other information accordingly. For a film you stream, add the title of the streaming service and the URL:

Moonlight. Directed by Barry Jenkins, performances by Mahershala Ali, Naomie Harris, and Trevante Rhodes. A24, 2016. Netflix, www.netflix.com/watch/80121348?trackId=13752289&tctx=8%2C.

59. Online video

NASA. “Apollo 11 Moonwalk – Original NASA EVA Mission Video.” 20 July 1969. YouTube, 17 July 2014, www.youtube.com/watch?v=S9HdPi9Ikhk.

60. Television series or episode

The Good Place. Michael Schur, creator. NBC, 2016-20.

Streamed TV episode

“Jason Mendoza.” The Good Place, season 1, episode 4, NBC, 2016. Netflix, www.netflix.com/watch/80191852?trackId=13752289&tctx=%2C%2C.

61. Advertisement

XOFLUZA. Flu medication advertisement. The New Yorker, 8. Feb. 2021, pp. 5-6.

General Motors. “Will Ferrell Super Bowl Ad.” YouTube, 3 Feb. 2021, www.youtube.com/watch?v=mdsPvbSpB2Y&t=24s.

62. Cartoon or comic

Davis, Jim. “Garfield.” Cartoon. Courier [Findlay, OH], 17 May 1996, p. 18.

If the source you cite appears in a local newspaper, as it does here, give the city and state in brackets after the name of the newspaper if the city is not part of the newspaper’s name.

Gauld, Tom. “Waiting for Godot to Join the Zoom Meeting.” You’re All Just Jealous of My Jetpack, 31 Jan. 2021, myjetpack.tumblr.com/.

63. Painting or other visual artwork

Rivera, Diego. Detroit Industry Murals. 1932-33. Detroit Institute of Art.

If the city is not part of the name of the museum, add it after museum. For example, if the work you viewed was at the Museum of Modern Art in New York City, you would end the entry as follows: Museum of Modern Art, New York.

Neel, Alice. Elenka. 1936. Alice Neel: People Come First, by Kelly Baum and Randall Griffey, The Metropolitan Museum of Art, 2021, p. 142.

Basquiat, Jean-Michel. Untitled. 1983. Museum of Modern Art, www.moma.org/collection/works/63997?artist_id=370&page=1&sov_referrer=artist. Accessed 24 Sept. 2020.

64. Map, chart, or diagram

Everglades National Park. National Geographic Society Maps, 2019.

“Map: Expedition of Lewis and Clark.” National Park Service, 2 Jan. 2018, nps.gov/subjects/travellewisandclark/map.htm.

65. Sound recording

Sound recordings include songs, albums, and spoken word. If you stream a sound recording or watch a performance online, add the name of the streaming service, such as Spotify, Apple Music, or Amazon Music, after the date. If you access the recording online, add the name of the website and the URL after the date.

Prince. Purple Rain. Warner Brothers, 1984.

The Supremes. “Baby Love.” Where Did Our Love Go, Motown, 1964. Spotify.

Gorman, Amanda. “The Hill We Climb.” 20 Jan. 2021, YouTube, www.youtube.com/watch?v=LZ055ilIiN4.

The Road to Higher Ground. Hosted by Jonathan Overby. WPR, 9 Jan. 2021.

If you listened to the radio program online, add the URL after the date.

67. Podcast

McEvers, Kelly, host. “This Is Not a Joke.” Embedded, season 9, episode 2, NPR, 7 Nov. 2019, Apple Podcasts.

If you listened to the podcast on the web, add the URL instead of the podcast service.

68. Interview

Wilkerson, Isabel. Interview. Fresh Air, NPR, 4 Aug. 2020.

Sowell, Thomas. Interview. Hoover Institution , 3 Jan. 2015, www.wsj.com/video/uncommon-knowledge-thomas-sowell-basic-economics/51837CB6-9FF2-305AE55D179A.html.

Wong, Diana. Personal interview. 12 Sept. 2020.

69. Video game, software, or app

Houser, Dan, et al., writers. Grand Theft Auto V. Rockstar Games, 2013. Xbox 360.

70. Live lecture, speech, address, or reading

Diaz, Shanna. “Your Dazzling Brain: The Symphony of Sleep.” Community Lecture Series, University of New Mexico Health Science and the City of Albuquerque, 13 Mar. 2018, Albuquerque Academy.

71. Live performance

Hamilton. By Lin-Manuel Miranda, directed by Thomas Kail, 11 Mar. 2018, CIBC Theater, Chicago.

If you watch a video of a performance online, cite it as you would cite an online video.

72. Letter in an archive

Mucklestone, Ada. Letter to Maj. Gen. Ralph J. Olson. 6 Nov. 1958. Wisconsin Historical Society, Madison, Alphabetical Subject File, 1950-66, 1715, Box 13.

73. Dissertation

Park, Eun Jung. Korean American Artists and the 1992 Los Angeles Riots. 2013. U of California, San Diego, PhD dissertation. ProQuest, www.proquest.com/doc-view/1425303659.

Boothby, Daniel W. The Determinants of Earnings and Occupation for Young Women. 1978. U of California, Berkeley, PhD dissertation.

74. Pamphlet

“Facts about Fallout.” Civil Defense Administration, 1961.

MLA Paper Format

Follow your instructor’s formatting guidelines or those indicated here. For sample papers with MLA format and works-cited pages, visit this site .

• Margins. Use one-inch margins on all sides.
• Spacing. Double-space throughout the paper, including the works-cited page.
• Paragraph format. Indent paragraphs one-half inch.
• Page numbers. Start numbering on the first page of your paper and continue to the end of the works-cited page. Place page numbers in the upper-right corner, and add your last name before the page number: “Coleman 3.”
• Identifying information. Put your name, your instructor’s name, the course title, and the date in the left corner of the first page of the body of the paper, not in the header. Double-space this information.
• Title. Center the title on the first page. Do not use italics, boldface, all capitals, or quotation marks. Do not add extra space below the title.
• Long quotations and quotations from poetry. See Quotations for how to cite long quotations and poetry quotations.

H 14 . APA Documentation and Format

Disciplines in the social sciences—psychology, sociology, anthropology, political science, economics, social work, and often education—use the APA name-and-date system of documentation. APA style highlights authors and dates of publication because timeliness of published material is of primary importance in these disciplines. The following are general features of APA style:

• All material borrowed from sources is cited in the text of a paper by the author’s name, date of publication, and page numbers (if available).
• A list of references at the end of a paper provides full publication data for each source cited in the text of the paper.

The instruction in this section follows the Publication Manual of the American Psychological Association, 7th edition (2020). For more information on APA style, visit this site . For examples of student papers in the textbook using APA documentation style, see Section 4 in Chapters 6, 8, and 15.

In-text citations feature author names, dates of publication, and page numbers, depending on what information is available. The Index located in H12 provides a listing of the models that are included below.

75. One author

When you quote, paraphrase, or summarize a source, include the last name of the source’s author, if known, in a signal phrase or in parentheses at the end of your sentence. Give the publication date after the author’s name. Provide the page or pages on which the original material appeared preceded by p. or pp. See Spotlight on … Citation .

According to Thomas (1974), many bacteria become dangerous only if they manufacture exotoxins (p. 76). Many bacteria become dangerous only if they manufacture exotoxins (Thomas, 1974, p. 76).

If you cite two or more works by the same author, published in the same year, use letters after the year to distinguish them: (Gallivan, 2019a, 2019b, 2019c).

76. Two authors

Smith and Hawkins (1990) confirmed that bacteria producing exotoxins are harmful to humans (p. 17). The study confirmed that bacteria producing exotoxins are harmful to humans (Smith & Hawkins, 1990, p. 17).

77. Three or more authors

The results indicate that alcohol use rose during the period of the study (Dominic et al., 2021, p. 16).

78. Authors with the same last name

When authors of different sources have the same last name, include their initials: Since the legalization of marijuana for recreational use, frequent use among adults has risen (J. T. Greene, 2019, p. 21; M. Greene, 2020, p. 30).

When authors of the same source have the same name, do not include their initials: (Kim & Kim, 2018, p. 47).

79. Organization, government, corporation, or association as author

When citing a well-known organization, government agency, corporation, or association, introduce an abbreviation of the name in the first reference and use it in subsequent references:

On multiple occasions, the Department of Veterans Affairs (VA, 2018) reported that formal efforts to reintegrate combat veterans into civilian life were beneficial.

80. Unknown author

When the author of a work is unknown, use the work’s title in a signal phrase, or put the title in parentheses. Put quotation marks around article titles, and put book or journal titles in italics:

In a pointed editorial, The New York Times argued that college athletic departments should support public health by canceling sports seasons until athletes and the public were vaccinated (”Don’t Let the Games Begin,” 2020). In its pointed editorial, “Don’t Let the Games Begin” (2020), The New York Times argued that college athletic departments should support public health by canceling sports seasons until athletes and the public were vaccinated.

81. Two or more works in the same citation

When you cite more than one work in parentheses, put the works in the same order that they appear in your list of references, and use a semicolon between them:

Americans who resisted or ignored civil defense were later cast as heroic people who chose not to build fallout shelters or as marginalized people who could not afford them (Garrison, 2006; Mechling & Mechling, 1991).

82. Work with no page numbers

If the work you are citing has no page numbers, help readers find the quotation by providing a heading, a section name, and/or a paragraph number (using the abbreviation para. or paras. ):

According to the National Institute of Mental Health (NIMH, 2019), research on PTSD includes gene research and brain imaging technologies (Next Steps for PTSD Research section, para. 6).

For audio or visual works, give the time stamp of the beginning of the source: (Wong, 2020, 34:16).

83. Source quoted in another source (indirect quotation)

When a quotation or any information in your source is originally from another source, try to track down the original source. If you cannot find the original, use the words “as cited in”:

The research collective, which has studied global health including access to food, sounded the alarm about a potential “worldwide food crisis” in the early 2000s (as cited in Sing, 2018, p. 32).

84. Entire work

When you cite an entire work, you do not need to give a page number. See Models 79 and 80. When you mention an entire website, link to the website directly or give the URL. You do not need to include the website in the references list:

The Department of Veterans Affairs maintains a website for PTSD, which contains resources and help for families and healthcare providers as well as veterans (https://www.ptsd.va.gov/).

85. Personal communication

Because personal communications such as emails, letters, personal interviews, and the like cannot be found by other researchers, cite them in the text only:

During our interview, Morales explained that she had quit her job to help her children with their schooling (personal communication, January 4, 2021).

APA References

Each source cited in the text of your paper refers readers to the list of references, a complete list of all the sources you quoted, paraphrased, or summarized. Every source cited in the text of your paper must be included in the references list, and every source in the references list must be cited in the text of your paper.

After the last page of your paper, start a new page with the centered, boldfaced title References at the top. Create an entry for each source using the following guidelines and examples.

• Alphabetize the entries according to authors’ last names. If two or more authors have the same last name, alphabetize by the initials of their first and middle names. Alphabetize sources with unknown authors by the first word of the title, excluding a, an, or the.

Core Elements (APA)

Each entry in the list of references consists of core elements:

• Date of publication. When was the work published?
• Publication information. Where can the work be found so that others can consult it?

Sometimes core elements are unknown or missing. In such cases, the entry in the reference list entry must be adapted:

• No author? If the source has no known author, cite it by the title. See Models 90 and 98.
• No date of publication? If the source has no publication date, write n.d . instead of the publication date. See Model 110.
• No title? If the work has no title, put a brief description in square brackets.
• No publication information? If the source is a personal communication that only you have a record of, cite the source in your text, not in the references, because it cannot be retrieved by other readers. See “Personal communication” above.

A note on retrieval dates: APA recommends adding a retrieval date for sources that are not archived or are likely to change over time, such as a developing news story. If you add a retrieval date, place it at the end of the references entry in this format: “Retrieved April 4, 2020, from https://www.nytimes.com.” Ask your instructors if they require retrieval dates.

Give the author’s last name, comma, and first and middle initials if available. For works with more than one author, put a comma and an ampersand (&) before the final author’s name, even when there are two authors.

86. One author

Milanovic, B. (2016). Global inequality: A new approach for the age of globalization. Harvard UP.

87. Two authors

Kristoff, N. D., & WuDunn, S. (2009). Half the sky: Turning oppression into opportunity for women worldwide. Alfred A. Knopf.

88. Three to twenty authors

Provide last names and initials for up to and including 20 authors.

Barlow, D. H., Durand, V. M., & Hofmann, S. G. (2017). Abnormal psychology: An integrative approach. Cengage Learning.

For more than 20 authors, include the first 19 authors’ names, insert an ellipsis, and then add the final author’s name.

89. Work by an organization, a government, a corporation, or an association

Works published by organizations often have the same author and publisher, which is frequently the title of a website. When the author and publisher are not the same, give the author and the title of the website:

National Institute of Mental Health. (2020). Post-traumatic stress disorder. U.S. Department of Health and Human Services, National Institutes of Health. https://www.nimh.nih.gov/health/publications/post-traumatic-stress-disorder-ptsd/index.shtml.

When the author and the publisher or title of the website are the same, omit the latter:

Centers for Disease Control and Prevention. (2021, February 17). Variants of the virus. https://www.cdc.gov/coronavirus/2019-ncov/variants/index.html.

90. Unknown author

If no author is given, start with the title:

The most beautiful battalion in the army. (1968). Grunt magazine, 12-15.

91. Two or more works by the same author

List two or more works by the same author (or the same author team listed in the same order) chronologically by year in the reference list, with the earliest first. Arrange works published in the same year alphabetically by title, placing lowercase letters after the publication dates:

Bandura, A. (1969). Principles of behavior modification. Holt, Rinehart, and Winston.

Bandura, A. (1977a). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84, 191-215.

Bandura, A. (1977b). Social learning theory. Prentice Hall.

Articles, reviews, editorials, and other short works are published in journals, newspapers, and magazines, and they appear in print, on databases, and on websites (though often through a paywall). As a student, you are likely to access many articles and other short research sources primarily through databases available through your library.

92. Basic format for an article in an academic journal

Author’s Last Name, Initials. (Date of Publication). Title of article. Title of Journal, Volume (number), Pages. DOI or URL.

• Author. Give the last name, a comma, and the initials of the first name and middle name (if available). Do not list an author’s professional title, such as Dr. or PhD. End with a period.
• Date of Publication. In parentheses, give the year of publication, a comma, and the month or season of publication. End with a period outside the closing parentheses.
• Title of the article. Give the full title and any subtitle, separating them with a colon. For articles and book chapters, do not use quotation marks or italicize the title. Capitalize only the first word of the title and the first word of a subtitle and any proper nouns.
• Title of the journal. Put the journal title in italics. Capitalize all significant words in the title. End the title with a comma.
• Volume and issue numbers. Italicize the volume number, and follow it with the issue number in parentheses (not italicized). End with a comma.
• Page numbers. Give inclusive page numbers without p. or pp . End with a period.
• DOI or URL. Provide a DOI (if available) or a URL. Include “http://,” and do not add a period at the end. The preferred format for a DOI is “https://doi.org/” followed by the number. You may encounter older formats for DOI; if so, change them to this format. If the article is online and does not have a DOI, give the URL instead.

93. Article in an academic journal

Gawande, A. A. (2017, April). It’s time to adopt electronic prescriptions for opioids. Annals of Surgery, 265 (4), 693-94. https://doi.org/10.1097/SLA.0000000000002133

Squires, S. (2019). Do generations differ when it comes to green values and products? Electronic Green Journal, 42 . http://escholarship.org/uc/item/6f91213q

The online journal in the example numbers issues only, so no volume number or page numbers are given.

Lowther, M. A. (1977, Winter). Career change in mid-life: Its impact on education. Innovator, 8 (7), 9-11.

An older journal article you consult in print may not have a DOI. In that case, end with the page numbers.

94. Article in a magazine

For a magazine article you read on a database or online, give the DOI if the article has one; otherwise give the URL. For a magazine article you consulted in print, end the entry after the page number unless a DOI is provided.

Sneed, A. (2017, September 19). Giant shape-shifters. Scientific American, 317 (4), 20. https://doi.org/10.1038/scientificamerican1017-20

Sneed, A. (2017, September 19). Giant shape-shifters. Scientific American, 317 (4), 20.

Myszkowski, S. (2018, October 10). On the trail of missing American Indian women. The Atlantic. https://www.theatlantic.com/health/archive/2018/10/trail-missing-american-indian-women/571657/

95. Article in a newspaper

For a newspaper article that you read on a database or in print, end the entry after the page numbers. For a newspaper article that you read online, give the URL instead of page numbers.

Krueger, A. (2019, November 27). When mom knows best, on Instagram. The New York Times, B1-B4.

Healy, J. (2021, January 12). Tribal elders are dying from the pandemic, causing a cultural crisis for American Indians. The New York Times. https://www.nytimes.com/2021/01/12/us/tribal-elders-native-americans-coronavirus.html

96. Blog post

Blazich, F. A. (2021, February 5). The cold morning of the day after. Smithsonian Voices. https://www.smithsonianmag.com/blogs/national-museum-american-history/2021/02/05/cold-morning-day-after/

97. Published interview

Beard, A. (2013, May). Life’s work: An interview with Maya Angelou. Harvard Business Review. https://hbr.org/2013/05/maya-angelou

98. Editorial or letter to the editor

An editorial may or may not have an author’s name attached to it. If it does, give the author’s name first. If it does not, start with the title. In both situations, add Editorial or Letter to the Editor in square brackets after the title.

For better elections, copy the neighbors [Editorial]. (2021, February 16). The Wall Street Journal. https://www.wsj.com/articles/for-better-elections-copy-the-neighbors-11613518448

To cite a review of a book, film, television show, or other work, begin with the reviewer’s last name, followed by the first and middle (if any) initials. In parentheses, add the year, followed by the title, month, and day of the review. Then in square brackets, add Review of the and the type of work being reviewed, followed by the title and the name of the author, director, or creator and their role. Then give the publication in which the review appeared, ending with a period, and the URL:

Girish, D. (2021, February 18). Refocusing the lens on race and gender [Review of the film Test Pattern, by S. M. Ford, Dir.]. The New York Times. https://www.nytimes.com/2021/02/18/movies/test-pattern-review.html

Use the following guidelines for books and parts of books, such as a selection from an anthology, a chapter in a collection, a published conference paper, and so on.

100. Basic entry for a book

Author’s Last Name, Initials. (Year of Publication). Title of book. Publisher.

• Author. Give the last name, a comma, and the initials of the first name and middle name (if available). Do not list an author’s professional title, such as Dr . or PhD . End with a period.
• Year of publication. In parentheses, give the year of publication, ending with a period outside the closing parentheses.
• Title of the book. Put the book’s title in italics. Give the full title and any subtitle, separating them with a colon. Capitalize only the first word of the title and the first word of a subtitle and any proper nouns.
• Publisher. Give the publisher’s name as shown on the work, omitting words such as Inc. or Company.

101. Print book or e-book

Aronson, L. (2019). Elderhood: Redefining aging, transforming medicine, reimagining life. Bloomsbury Publishing.

Use the same format for an e-book when the content is the same. If you consult a book that has a DOI, provide it after the publisher, using the format “https://doi.org/” followed by the number. (If you encounter older formats for DOI, change them to this format.) If you read a book online, give the URL.

102. Book, anthology, or collection with an editor

Schaefer, C. E., & Reid, S. E. (Eds.). (2001). Game play: Therapeutic use of childhood games (2nd ed.) . Wiley.

103. Article or chapter in an edited book, an anthology, or a collection

Burks, H. F. (2001). Using the imagine game as a projective technique. In C. E. Schaefer & S. E. Reid (Eds.), Game play: Therapeutic use of childhood games (2nd ed., pp. 39-66). Wiley.

104. Translated or reprinted book

Freud, S. (1950). The interpretation of dreams (A. A. Brill, Trans.). Modern Library. (Original work published 1900)

105. Revised edition

Strunk, W., Jr., & White, E. B. (2019). The elements of style (4th ed.). Pearson.

106. One volume of a multivolume work

Waldrep, T. (Ed.). (1988). Writers on writing (Vol. 2). Random House.

107. Report or publication by a government agency or other organization

National Institute of Mental Health. (2020). Post-traumatic stress disorder. U.S. Department of Health and Human Service, National Institutes of Health.

If you consulted the publication online, include the URL after the publisher. See Model 89.

108. Conference paper

Killi, S., & Morrison, A. (2021). Could the food market pull 3D printing appetites further? In J.D. da Silva Bartolo, F. M. da Silva, S. Jaradat, & H. Bartolo (Eds.), Industry 4.0—shaping the future of the digital world: Proceedings of the 2nd International Conference on Sustainable & Smart Manufacturing (pp. 197-203). CRC Press.

Use the following guidelines for works published only online that do not have an overarching publication, such as a journal, newspaper, or magazine.

109. Basic format for a page or work on a website

Author’s Last Name, Initials. (Publication Date). Title of work. Title of website. URL.

• Author. Give the last name, a comma, and the initials of the first name and middle name (if available). Do not list an author’s professional title, such as Dr. or PhD . End with a period.
• Date of publication. In parentheses, give the year of publication and a comma, followed by the month and the day. End with a period outside the closing parentheses.
• Title of the work. Put the title of the work in italics. Give the full title and any subtitle, separating them with a colon. Capitalize only the first word of the title and the first word of a subtitle and any proper nouns.
• Title of the website. Give the title of the website and end with a period. If the author and the website title are the same, you can omit the title of the site.
• URL. Copy and paste the URL from your browser window.

110. Page or work on a website

Shetterly, M. L. (2020, February 24). Katherine Johnson biography. NASA. https://www.nasa.gov/content/katherine-johnson-biography

U.S. Department of Veterans Affairs. (n.d.). What is PTSD? National Center for PTSD. https://www.ptsd.va.gov/understand/what/index.asp

If the source you are citing has no author listed, start with the title. See Model 90.

Coronavirus. (2021, February 22). In Wikipedia. https://en.wikipedia.org/wiki/Coronavirus

When you cite a social media post as a source, use labels in square brackets to indicate the type of post and whether images were attached to it.

112. Social media post

Holler, J. [@holleratcha]. (2020, November 2). Everyone get out and vote tomorrow! [Tweet]. Twitter. http://twitter.com/holleratcha/status/1270432672544784384

Death Valley National Park. (2021, February 23). What does it mean to protect something you love? [Images attached] [Status update]. Facebook. www.facebook.com/DeathValleyNPS/posts/4108808255810092.

113. Online forum post

National Aeronautics and Space Administration [NASA]. (2020, November 14). We’re engineers, astronaut trainers, and other specialists working to launch humans on commercial spacecraft from U.S. soil! Ask us anything about the NASA SpaceX Crew-1 mission! [Online forum post]. Reddit. https://www.reddit.com/r/space/comments/jsx91g/were_engineers_astronaut_trainers_and_other/

When you cite nonprint sources, such as visual and multimedia sources, use labels in square brackets to indicate the type of source, such as a film, a TV episode, a song, a painting, a photograph, and so on.

When you cite a film that you saw in a theater or streamed, you do not need to specify how you watched it.

Jenkins, B. (Director). (2016). Moonlight [Film]. A24.

115. Online video

For an online video, give the name of the person or organization that uploaded it as the author:

TED. (2017, February 27). Sue Klebold: My son was a Columbine shooter. This is my story [Video]. YouTube. https://www.youtube.com/watch?v=BXlnrFpCu0c

116. Television program

Schur, M., Miner, D., Sackett, M., & Goddard, D. (Executive Producers). (2016-20). The good place [TV series]. Fremulon; 3 Arts Entertainment; Universal Television; NBC.

Mande, J. (Writer), & Benz, P. (Director). (2016, September 29). Jason Mendoza (Season 1, Episode 4) [TV series episode]. In M Schur, D. Miner, M. Sackett, & D. Goddard (Executive Producers), The good place. Fremulon; 3 Arts Entertainment; Universal Television; NBC.

117. Music recording

For an artist whose music is available only through a website, include the URL. If the artist’s music is available on multiple platforms, you do not need to specify how you accessed it.

Prince. (1984). Purple rain [Album]. Warner Brothers.

The Supremes. (1964). Baby love [Song]. On Where did our love go. Motown.

Overby, J. (Host). (2021, January 9). The road to higher ground: World music with African roots and more. WPR.

119. Podcast

McEvers, K. (Host). (2019, November 7). This is not a joke (Season 9, Episode 9) [Audio podcast episode]. In Embedded. NPR.

120. Painting or other visual artwork

For a work of visual art, give the location of the museum or gallery. If you saw the work online, add the URL after the location:

Rivera, D. (1932-33). Detroit industry murals [Painting]. Detroit Institute of Art, Detroit, MI, United States.

Basquiat, J-M. (1983). Untitled [Painting]. Museum of Modern Art, New York, NY, United States. https://www.moma.org/collection/works/63997?artist_id=370&page=1&sov_referrer=artist

121. Map, photograph, infographic, or other visual

If the work you consulted names an author, start with the author. If there is no author, start with the title and a description of the work in square brackets, such as [Map], [Photograph], [Infographic], [Diagram], or another appropriate descriptor:

Expedition of Lewis and Clark [Map]. (2018). National Park Service. http://nps.gov/subjects/travellewisandclark/map.htm

122. Video game, software, or app

Benzies, L., & Sarwar, I. (2017). Grand theft auto V [Video game]. Rockstar Games. https://www.rockstargames.com/games/V

APA Paper Format

Follow your instructor’s formatting guidelines or those indicated here. For sample papers showing APA paper format, see this site .

• Title page. Give the title of the paper in bold, centered. Then, on separate lines and not boldfaced, give your name, academic department, name of your college or university, course number and name, instructor’s name, and the due date, all centered. Repeat only the title on the first page of the text of your paper.
• Spacing. Double-space throughout the paper, including the references page.
• Headings. Give headings for the major sections of your paper, such as Method, Results or Findings, and Discussion . Put the headings in bold and center them on the page. Put the next level of headings in bold and place them flush left.
• Page numbers. Start numbering on the title page of your paper and continue to the end of the references page. Place page numbers in the upper-right corner.
• Long quotations. See Quotations for how to cite long quotations.

H 15 . Further Reading

MLA Handbook , 8th ed., Modern Language Association of America, 2016.

MLA Handbook, 9 th ed., Modern Language Association of America, 2020.

Publication Manual of the American Psychological Association , 7th ed., American Psychological Association, 2020.

H 16 . Works Cited

Addams, Jane. Twenty Years at Hull-House. Digital Public Library of America , 1910, dp.la/primary-source-sets/theodore-dreiser-s-sister-carrie-and-the-urbanization-of-chicago/.

Becker, Jo. Forcing the Spring: Inside the Fight for Marriage Equality. Penguin Press, 2014.

Behn, Aphra. “The Character.” The Works of Aphra Behn. Edited by Montague Summers, vol. 6, Project Gutenberg , 2014, www.gutenberg.org/files/45777/45777-h/45777-h.htm#Page_113.

Behn, Aphra. “Love’s Power.” The Works of Aphra Behn. Edited by Montague Summers, vol. 6, Project Gutenberg, 2014, www.gutenberg.org/files/45777/45777-h/45777-h.htm#Page_113.

Brooks, Gwendolyn. “We Real Cool.” Blacks , Third World Press, 1994.

Da 5 Bloods. Directed by Spike Lee. Netflix, 2020.

Eisenberg, Richard. “How to Fix Social Security for Vulnerable Americans.” Forbes , 5 July 2018, www.forbes.com/sites/nextavenue/2018/07/05/how-to-fix-social-security-for-vulnerable-americans/.

“Environmental Impacts of Natural Gas.” Union of Concerned Scientists, 19 June 2014, www.ucsusa.org/resources/environmental-impacts-natural-gas.

Garrison, Dee. Bracing for Armageddon: Why Civil Defense Never Worked. Oxford UP, 2006.

Hollar-Zwick, Carol. Me, Hemorrhage: Recovery from a Ruptured Arteriovenous Malformation. Amazon, 2020.

The King James Bible. Project Gutenberg, 1989, www.gutenberg.org/files/10/10-h/10-h.htm#The_Gospel_According_to_Saint_Matthew.

Konish, Lorie. “Some Retirees Get by on Just Social Security. Experts Disagree on How Many.” CNBC, 10 Feb. 2020, www.cnbc.com/2020/02/10/some-retirees-live-on-social-security-experts-disagree-on-how-many.html.

Mechling, Elizabeth Walker, and Jay Mechling. “The Campaign for Civil Defense and the Struggle to Naturalize the Bomb.” Western Journal of Speech Communication, vol. 55, no. 2, Spring 1991, pp. 105-33.

Myers, David. “The Funds, Friends, and Faith of Happy People.” American Psychologist , vol. 55, no. 1, Jan. 2000, pp. 56-67.

“This Is Who We Are.” U.S. Forest Service, United States Department of Agriculture, Mar. 2019, http://www.fs.usda.gov/sites/default/files/This-is-Who-We-Are.pdf.

Thomas, Lewis. Lives of a Cell: Notes of a Biology Watcher. Penguin Books, 1978.

Thoreau, Henry David. Walden. Project Gutenberg, 1995, http://www.gutenberg.org/files/205/205-h/205-h.htm.

University of Agder. “Sorry (not sorry).” YouTube , 6 Feb. 2021, http://www.youtube.com/watch?v=Mi3JQa1ynDw.

Wilkerson, Isabel. Caste: The Origins of Our Discontents. Random House, 2020.

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Your chance of acceptance, your chancing factors, extracurriculars, university of alabama job outcomes.

Hello everyone! I'm considering attending the University of Alabama and I'm curious about the job outcomes for graduates. Can anyone share information on the success of alumni in finding jobs after graduation? How well does the university prepare students for the workforce?

The University of Alabama has a fairly strong reputation for preparing its students for the workforce and helping them secure jobs after graduation. According to the university's First Destination Survey for the Class of 2020, 79% of UA graduates were employed full-time, part-time, or in internships or had job offers within six months of graduation, while 19% continued on to graduate school or additional education. Keep in mind that these numbers were impacted by the COVID-19 pandemic, so outcomes in more typical years may be different.

The university's Career Center offers valuable resources to help students with career preparation and job placement. They provide services such as career counseling, job searching strategies, resume and cover letter writing assistance, interview guidance, and on-campus recruiting events. Additionally, there are networking opportunities, career fairs, and internship programs that connect students with potential employers.

The strength of the university's job outcomes may be related to your specific major or field of study. Some programs at the University of Alabama are known to have strong job placement rates and reputations, particularly in engineering, business, and nursing. It is crucial to research the specific program you are interested in, as the success rate could vary significantly depending on the department.

In summary, the University of Alabama generally has a good track record in helping their students secure employment or continue on to further education after graduation. Specific outcomes may vary based on factors such as your major, industry, and personal job search efforts. Taking advantage of the resources offered by the university's Career Center and actively participating in networking events and internships can improve your chances of finding a job in your desired field after graduating.

Create your Europass CV

The Europass CV builder makes it easy to create your CV online. You can use it to apply for a job, education or training opportunities as well as volunteering.

The best-known CV format in Europe

The Europass CV is one of the best-known CV formats in Europe. It is easy-to-use and familiar to employers and education institutions.

You will first have to create your Europass profile with information on your education, training, work experience and skills. After you complete your Europass profile, you can create as many CVs as you want with just a few clicks. Just select which information you want to include, pick your favourite design and Europass will do the rest. 

You can create, store and share CVs in 31 languages . You can download your Europass CV, store it in your Europass Library share it with employers, with  EURES  or other job boards.

How to create a good CV

Remember that your CV is your first opportunity to communicate your skills and experiences to a future employer. It is a snapshot of who you are, your skills, your educational background, work experiences and other achievements.

Present your experience clearly

Highlight examples of your skills and experiences matching the job you are applying for. Pay close attention to the details published in the vacancy notice.

Tailor your CV

Make sure you update the ‘About Me’ section to highlight why you are the best person for the job. Do not include a full detailed history. Focus on facts and main points that match the job you have in mind.

Make it readable

Make sure your CV is easy to read. Use clear and simple language.  Use strong verbs (e.g. ‘managed’, ‘developed’, ‘increased’).

Use reverse chronological order

Always list the most recent experience on the top followed by previous ones. In case of long gaps in working or learning, include an explanation.

Polish and fine-tune

Check for spelling and grammar mistakes, provide a professional e-mail address, and add a professional photograph of yourself.

Your Europass profile

Your Europass profile is the place to keep a record of all your skills, qualifications and experiences. If you keep your Europass profile up-to-date then you will always have all the information you need to create tailored CVs and job applications quickly.

Good luck with your applications!

Find support through EU services

Eures the european job mobility portal, working abroad in other eu countries, education and training in other eu countries, you may be interested to read.

Create your Europass Cover Letter

Develop your skills through volunteering

Managing your personal information in Europass

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How to Use AI to Land Your Next Job

F rom writing a recipe with the ingredients in your fridge to drafting a maid of honor speech, there are hundreds of creative ways you can use artificial intelligence (AI) to save time in your personal life. But AI can also be used responsibly in your professional life, from drafting emails and marketing copy to automating simple tasks so you have more time to focus on high-level work. And AI isn’t just helpful on the job—it can also help you land a new job. Here’s how to use AI to streamline every step of your job search.

Optimize Your Resumé

AI, in a nutshell, combines computer science and robust data analytics to enable, speed and amplify problem-solving. Most recruiters use applicant tracking systems to manage the hiring process. Instead of reviewing each application for an open role, they can have the system scan all the resumes for keywords and phrases from the job description so they only have to review candidates who are likely to be qualified for the job. The best way to ensure that a recruiter sees your resume is to include the right keywords and phrases. Luckily, AI makes that easier.

Bridget Lohrius, founder of the female-focused career coaching firm Sandwina, recommends using the free AI tool Jobscan to tailor your resume to each job. “Their free scanner tool enables users to upload their resume and a job description to evaluate your match rate. Once the AI-powered assessment is complete, the tool generates recommendations for optimization. It's intuitive and actionable,” she says. 

Write a Compelling Cover Letter

Although it takes a recruiter seconds to skim a cover letter, everyone who has applied to a job knows that it can take much longer to write one. Resist the urge to forgo a cover letter or send the same template to every job. Your cover letter is a great opportunity to stand out from other candidates and show that you’ve done your homework and that you’re excited about the role. AI can help you write a customized cover letter faster. 

Lohrius recommends the cover letter feature on the AI tool ResumeGenius. “It takes the user through a series of questions to customize the cover letter, making the process simple and straightforward. Once the questionnaire is completed, you add some personal information and a bit about the job you're applying for, and the cover letter builder gets to work, creating a solid letter that you can then customize to sound like you and sell you,” she says. 

Polish Your LinkedIn Profile

As anyone who has googled someone before a first date knows, your LinkedIn profile is often one of the top search results. Hiring managers are likely to check your LinkedIn profile before deciding to schedule an interview. Plus, recruiters use LinkedIn to fill open positions every day.

Catherine Fisher, career expert at LinkedIn and author of the newsletter Career Companion, says that job searchers with compelling “headline” and “about” sections land nearly twice as many job opportunities. Wondering what to write? LinkedIn’s new AI tools will suggest engaging descriptions based on your current profile and all you need to do is customize them to make sure they accurately reflect your experience and sound like you. 

Use your “skills” and work experience sections of your profile to show off what you know and the impact you’ve made. “Ensure you showcase your skills on your profile with the context that shows how you used them. For example, if you are a part of the PTA and helped organize a fundraiser, note what you did specifically, like coordinating with vendors and promoting the event,” says Fisher. 

Strengthen Your Skills

As you’re reading through dozens of job descriptions, you’re likely to see hard and soft skills you need. Make a list of the most common and crucial skills and focus on upskilling, AKA being proactive and taking the initiative to learn the skills you need to advance your career. 

Fisher suggests scrolling through the vast catalogue of LinkedIn Learning classes to learn the skills that will help you get ahead. Looking for more skills to learn? You can type in your current and intended job title to find additional classes. 

Ace Your Job Interviews 

You no longer have to ask a friend or relative to do a mock interview; you can use AI to practice common questions and get instant feedback. Fisher recommends using LinkedIn’s Interview Prep AI tool. You can film your response to both common and role-specific interview questions and get feedback on your delivery, including suggestions on pacing, tone, and removing filler words. You can also give similar tools like Yoodli’s AI Interview Coach, Google’s Interivew Warmup, and Huru a try.

Arguably the most popular AI chatbot is ChatGPT. With more than 100 million monthly active users, it is the fastest-growing consumer app in history, according to a UBS study. You can also use ChatGPT to prepare for a job interview. Lohrius recommends uploading the job description and asking the tool to provide interview questions you’re likely to be asked and advice for answering each question. After you nail the interview, she suggests using ChatGPT to draft your thank-you email–another formality you should never skip. While the draft can get you started, make sure to personalize the note by mentioning something you discussed in the interview and why you’re excited about working with the company.

Use Your Network

When it comes to landing a job, it’s what you know and who you know. Use LinkedIn to find people in your network who work at your target companies. If you don’t have any first-degree connections, look for second-degree connections and people who may want to help like people who went to your college or high school. 

Fisher recommends using LinkedIn’s new AI-personalized writing suggestions to write your messages. As with all AI-generated messages, “Just be sure to review, tweak, and edit all content created with AI assistance to make sure it still reflects your voice. AI will help you with your first, not final draft,” she says.

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Welcome to the Career Center

The Marquette University Career Center is here to partner with undergraduate students, graduate students, and alumni to provide guidance for choosing a major, exploring career paths, engaging in enriching career-related experiences, and, ultimately, pursuing lives with purpose. Whether you are just beginning to uncover your interests, skills, and values or are ready to go after your next experience, there is something for everyone at the Career Center. The Career Center is easy to access – just two doors down from Varsity Theater – and available to you Monday through Friday from 8:00 a.m. to 4:30 p.m. – make an in-person, virtual, or telephone appointment today! 

Getting Started

Students Login - Login with MU credentials Alumni Login  | Employer Login  | Faculty / Staff Login  - Login or create an account

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• Handshake app for Android

News and Events

The Professional Development Fund is open! Students can apply to cover career-related expenses. 

To apply, you will first need to meet with career center staff. Use Handshake or contact our office to schedule an appointment for "Getting Started with the Career Center" with any career counselor, adding PD fund under "Help Requested." After you meet to discuss your goals for using the funds, you will receive the application. 

College of Business Administration students should meet with staff in the Business Career Center. Use Handshake or contact the Business Career Center to schedule an appointment for "15-Minute Session (BCC Quick Questions)," adding PD fund under "Help Requested."

How to Search for RNC Opportunities In Handshake: 1. In Handshake, navigate to the Jobs tab; 2. Click on Filters; 3. Scroll down on the filters page and type in RNC under the "Labeled by Your School" section; 4. Click "Show Results." 

NEW Resource Marquette Career Network is the official online community driving powerful, professional connections within the global Marquette Community.

NEW Resource                                           Check out our Essentials YouTube playlist on resume and cover letter building, interviewing tips, and Handshake.

Job Stories Hear from Marquette University alumni and Human Resources representatives on topics including college major selection; internship and job search strategies; a day-in-the-life; and skill development.

Professional Formation Competencies What do employers seek in candidates? 

Learn more about Avoiding Job Scams  

UPCOMING EVENTS

Reference handshake  for a full list of upcoming events..

Community Conversations: Cultivating Inclusive Workplaces | April 11, 5 - 6 p.m. Do you have questions or concerns about finding belonging when you start a new job? At this event, you'll have the opportunity to connect with employees representing a variety of organizations and employee resource groups (ERGs)

Career Center Open House | April 26, 11 a.m. - 1 p.m. We will be celebrating MU student artists' pieces on the theme of Culture & Career and our move to the Lemonis Center for Student Success. Free refreshments and pretzels from Milwaukee Pretzel Company, an MU-alumni-owned business

JCPenney Suit Up | Spring 2024 Semester | Virtual Coupon  In partnership with JCPenney, students can text GOMU to 67292 for a sale code to shop for career wardrobe essentials. Suits, dresses, shirts, blouses, pants, scrubs, shoes, bags and a variety of accessories are included in the sale. You can also visit the site here: www.jcpenney.com/m/suit-up-event

Excellence Partnerships 

We thank these organizations who have shown their support for student professional development through generous contributions.

Connect with the Career Center

Schedule an appointment.

Meeting with a Career Counselor can help you form educated decisions about your major choice and identify career possibilities through the process of getting to know yourself and the world of work. Career Counselors can also assist with resume and cover letter development, strategies for obtaining an internship or job, practice interviewing, salary negotiation, graduate school decision making and preparation, post-graduate services consideration, and other career concerns.

Schedule your next Career Center appointment online via Handshake

Please note: Typically, undergraduate business students are served by the Business Career Center; Graduate School of Management students and College of Business Administration Alumni are exclusively served by the  Business Career Center . Schedule via Handshake or by calling (414) 288-7927. 

Marquette University Career Center Holthusen Hall, First Floor  1324 W. Wisconsin Avenue P.O. Box 1881 Milwaukee, WI 53201-1881 Phone: (414) 288-7423 Fax: (414) 288-5302 [email protected]

Career Guides

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Working on a resume?

We can help. See our Resume and Cover Letter Writing section .

Visit the Career Center

Office Hours: Monday to Friday, 8 a.m. to 4:30 p.m.  Daily Drop-in Hours: Noon to 1:45 p.m.

Marquette University Holthusen Hall, First Floor Milwaukee, WI 53233 Phone: (414) 288-7423

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From the two-time Newbery Honor-winning author of The War That Saved My Life and Fighting Words comes a middle grade novel set at the border between freedom and fear in World War II France, at the Chateau de Chenonceau, where a Jewish girl who has lost everything but her life must decide whether to risk even that to bring others to freedom.

“We don’t choose how we feel, but we choose how we act.”

It’s 1942. German Nazis occupy much of France. And twelve-year-old Miriam, who is Jewish, is not safe. With help and quick thinking, Miri is saved from the roundup that takes her entire Jewish neighborhood. She escapes Paris, landing in a small French village, where the spires of the famous Chateau de Chenonceau rise high into the sky, its bridge across the River Cher like a promise, a fairy tale.

But Miri’s life is no fairy tale. Her parents are gone–maybe alive, maybe not. Taken in at the boarding school near the chateau, pretending to be Catholic to escape Nazi capture, Miri is called upon one night to undertake a deadly task, one that spans the castle grounds, its bridge, and the very border to freedom. Here is her chance to escape–hopefully to find her parents. But will she take it? One thing is certain: The person Miri meets that night will save her life. And the person Miri becomes that night could save the lives of many more.

In her return to the era of The War that Saved My Life and The War I Finally Won , Kimberly Brubaker Bradley brings a new and different story, one with a mystical twist, that explores a little-known slice of World War II history, a highly unusual friendship, and the power of choosing courage even when–especially when–there are no good choices to be had.

Click here to borrow the book!

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