operations research job titles

The Top 20 Operations Job Titles [with Descriptions]

Which Operations job titles make sense for you and your team?

I reviewed Operations job titles searched for by candidates (and employers!) and my findings are below.  This mini-report is the latest chapter in  Ongig’s Job Titles: The Definitive Guide .

Below you’ll find:

• What is Operations? — Best practices on roles and department names.
• Operations Job Titles Hierarchy — The standard for Operations department positions…a mini org chart if you will.
• The 20 Most Searched-For Operations Titles — A pie chart of the top 20 Operations positions that candidates search for on Google.
• Operations Job Titles and Descriptions — A list of the top 11 Operations job titles and descriptions that employers request.

What is Operations?

Operations positions make an organization run smoothly. Here is a simple definition from  Operations Job Titles Explained  (Monster) article.

“…an Operations employee contributes to making an employer’s wheels run less expensively with fewer squeaks and bumps.”

Most large companies have an Operations department and usually, it is simply called “Operations”. That’s the approach taken at leading companies (both old and new) such as:

• JPMorgan Chase

However, some companies have Operations positions with slightly different names, often overlapping related teams such as Project & Program Management or Supply Chain & Logistics departments. After scouring the career pages of top public companies we found:

• Walmart refers to its Operations roles as “Business Operations”
• Popular online fitness company Peloton Interactive has a combined approach with “Operations & Logistics”
• Facebook uses “Global Operations”, which includes both Marketing & Project Management Roles
• Uber uses “Operations & Launch” which encompasses Product Launch, Business Operations, and Strategy
• UnitedHealth Group , being in the medical industry, uses “Clinical Operations”

You will notice that depending on the size of a company and the industry it serves, job categories may vary. Operations and Administrative jobs are also a common overlap. You can read about their similarities, and differences, in  The Top 20 Administrative Job Titles [with Descriptions] .

Operations Job Titles Hierarchy

Here’s a typical org chart of Operations position titles.

• Chief Operating Officer (COO) – Chief Operations Officer, President & COO, Executive VP of Operations
• VP of Operations – Vice President of Operations,  SVP Operations, VP Business Operations, Operations Management, VP of Finance & Operations,
• Director of Operations – Operations Director, Business Operations Director, Team Lead Operations, Director of Business Operations, Senior Director Business Operations, Strategy & Operations Leader
• Operations Manager – Business Operations Manager, Office Operations Manager, Operations Supervisor, General Manager of Operations
• Individual Contributors – Operations Coordinator, Operations Specialist, Operations Analyst, Operations Engineer, Process Engineer, Program Manager, Project Manager, Business Operations Specialist, Operations Technician, Operations Consultant.
• Entry Level – Operations Intern, Operations Management Trainee, Operations Assistant, Global Operations Intern, Entry Level Operations Analyst.

Here’s a little more texture on each of the 6 levels of Operations roles:

Job Titles for Operations Leaders

Operations usually reports into the Operations team run by the Chief Operations Officer.

Examples of job titles for Operations leaders include:

• Chief Operating Officer (Facebook, Beyond Meat)
• President and COO (Salesforce)
• Executive Vice President (EVP) of Global Operations (Microsoft has 2 business line leaders with such EVP Ops-related titles)
• Chief Operations Officer (TechCrunch uses)
• Chief Technology & Operations Officer (Docusign)
• Chief Legal & Operations Officer (Eventbrite)
• Co-Founder/Operations (Keep Truckin’)

VP of Operations Titles

Examples of Operations Vice President titles commonly used include:

• Vice President of Operations (Zeus Living uses)
• VP Global Operations
• Vice President and Head of Global Operations (Facebook)
• VP Commerce Business & Operations (Facebook)
• Operations Management Executive
• Senior VP of Operations
• EVP Strategic Business Operations (Salesforce) (an EVP is usuall the #1 Operations person but in Salesforce’s case, it’s the #2 Ops role because Salesforce has a President and COO)
• SVP Operations (Sprout Social, Inc.)
• SVP Growth & Operations (Splunk)
• Head of Operations (Keep Truckin’)
• Head of People and Operations (VSC)
• Head of Business Operations (Juniper Square)

Director of Operations Titles

Here are some of the top most used Operations director titles:

Director of Operations

• Operations Management Lead
• Director Business Operations
• Continuous Improvement Lead (Cargill uses)
• Director of International Operations (Spin)
• Business Operations Director
• Assistant Director Operations
• Senior Director Business Operations (Beyond Meat)
• Strategy & Operations Leader (Slack)

Operations Manager Titles

There are numerous Operations Manager alternative titles to use. Here are some examples:

Operations Manager

• Sr. Manager Business Operations & Strategy (SurveyMonkey uses)
• Manager of Operations
• Operations Supervisor (DoorDash)
• Office Operations Manager
• General Manager of Operations
• Account Operations Manager
• Senior Manager Business Operations (Slack)

Individual Contributor Operations Titles

When you get to the individual contributor level of Operations positions, there is more granularity.

Operations Coordinator

• Continuous Improvement Consultant
• Senior Process Engineer (Tesla uses)

Operations Analyst

• Business Operations Specialist

Operations Associate

• Logistician (Salesforce)
• Operations Management Consultant
• Operations Engineer (Facebook)
• Operations Geologist
• Business Operations Associate (Linkedin)
• Operations Tech
• Operations Management Officer

Entry-Level Operations Job Titles

Examples of entry-level Operations titles include:

• Operations Management Trainee
• Global Operations Intern (Facebook)
• Operations Administrative Assistant
• Operations Management Intern
• Entry Level Operations Project Manager
• Business Operations Intern
• Strategy & Operations Intern (Salesforce)
• Operations Admin Assistant
• Operations Intern
• Entry Level Operations Analyst

Operations Assistant

Top operations job titles (candidates).

Below is a list of the top 20 Operations job titles based on Google queries we found on ahrefs .

Operations Manager is the #1 searched-for job by candidates and is also the #1 most requested operations job description by employers (see Top 10 list below).

Top 11 Operations Job Titles and Descriptions (Employers)

Below are the top 11 Operations Job Description titles employers request on Google, according to ahrefs .

I’ve included a brief description for each as well as the # of job title searches per month by employers.

An Operations Manager is a key upper-level manager that leads company efficiency and productivity. The duties of an Operations Manager are:

• Overseeing financial information and budgets
• Managing staffing and workflow processes
• Overseeing supply chain and inventory control
• Creating company-wide policies
• Developing long-term excellence initiatives

# of job title searches per month: 8,300

A COO, also known as a Chief Operating Officer, manages the day-to-day operations and logistics of an organization. As a senior executive, a COO works directly with the Chief Executive Officer to implement strategies and projects to help the business run smoothly. A COO manages major company-wide changes and communicates across departments to ensure proper workflow.

# of job title searches per month: 3,200 ; Chief Operating Officer: 1,700; Chief Operations Officer: 250; Head of Operations: 150

A Director of Operations is sometimes known as the COO in larger organizations. A Director of Operations helps senior management develop long-term business strategies and manages the planning of department budgets and objectives. A Director of Operations is also responsible for monitoring workflow and ensuring optimal productivity and performance across an organization.

# of job title searches per month: 3,200 ; Operations Director: 250

An Operations Coordinator works with an Operations Manager to ensure the goals, meetings, and schedules of each department work in harmony. Daily duties of an Operations Coordinator include:

• Conflict resolution
• Planning and scheduling projects
• Sending internal communications
• Managing the Operations Manager’s schedule
• Creating departmental presentations

# of job title searches per month: 700

An Operations Analyst conducts research and analyzes workflow processes to improve business procedures. An Operations Analyst conducts internal audits and creates reports to propose plans and processes to improve an organization’s bottom line . Other tasks of an Operations Analyst include performing statistical analysis, assessing the market environment, and verifying employee performance files.

# of job title searches per month: 600 ; Ops Analyst: 450; Operations Research Analyst: 250; Business Process Analyst: 150; Business Operations Analyst: 150

Operations Specialist

An Operations Specialist is an experienced Operations professional that works with the senior management to help improve workflow and day-to-day business activities. Duties of an Operations Specialist include:

• Identifying customer needs
• Developing company improvement plans
• Assisting with departmental changes and improvements
• Ensuring company policies are upheld
• Assessing employee performance

# of job title searches per month: 600 ; Business Operations Specialist: 150

An Operations Assistant is an entry-level role and completes administrative tasks that are related to the day-to-day activities of an organization. An Operations Assistant works directly with an Operations Manager to ensure a smooth workflow. An Operations Assistant duties vary buy industry but may include:

• Inspecting products
• Managing company communications
• Scheduling meetings
• Answering phone calls
• Ordering company supplies

# of job title searches per month: 450

VP of Operations

A VP of Operations is a leadership role that manages the efficiency of an organization. A VP of Operations tracks industry changes and recommends processes to improve organizational goals and processes. A VP of Operations develops new processes and makes recommendations for streamlining processes based on research by other Operations employees. Monitoring profit margins and employee productivity are also tasks of a VP Of Operations.

# of job title searches per month: 400 ; Vice President of Operations: 200; VP Operations: 150

Operations Supervisor

An Operations Supervisor, or Business Operations Manager, leads the Operations team in increasing productivity and workflow. Duties of an Operations Supervisor include:

• Provide training for employees to upgrade skills
• Performace-related coaching
• Maintain employee attendance records
• Delegate operations tasks to employees
• Provide support to senior management for improvement plans

# of job title searches per month:  250; Operations Officer: 200; Business Operations Manager: 150; Manager of Operations:150

An Operations Associate works directly with the Operations Management team to make recommendations for business performance improvement. Other tasks of an Operations Associate are:

• Complete administrative tasks
• Manage employee schedules and rosters
• Assist in creating company-wide standards

# of job title searches per month: 250

Operations Engineer

An Operations Engineer is responsible for analyzing organizational systems and performance reports. An Operations Engineer uses data to create reports and make recommendations for the improvement of workflow. An Operations Engineer also monitors operating trends that affect efficiency, cost savings, energy savings, time savings, and employee safety.

# of job title searches per month: 150

Creative Job Titles for Operations

We also found these other funny/creative Operations job titles :

• Chief Inspiration Officer  (Head of Operations)
• Chief Rockstar  (COO)…SCVNGR COO Michael Hagan,
• Culture Operations Manager  (Operations/HR Officer)
• Operations Ninja  (Operations Generalist)

Here are some funny Operations titles too:

• COO: “Chief of Other” Stuff No One Wants to Take Care Of)  (COO)
• COO: Chief Obedience Officer  (COO)
• One of the Main Maniacs for Sure  (COO)…This was on an unnamed COO’s business card

Check out more examples of funny ops titles (including for the Head of Operations) here:  100+ Creative & Funny Job Titles [by Department & Position ]

Thank you, Operations Job Title Experts!

In addition to the sources cited above, special thanks to these experts on operations titles:

• Robinhood’s article on  What is a COO?
• wiseGeek’s article on  What is an Operations Coordinator?
• Study.com’s  Operations Assistant Job Description .
• Y Scouts article on  What To Look for In A VP Of Operations .

Why I wrote this?

My team and I share this research on Operations job titles to help you optimize your own titles. This supports our mission to transform job descriptions. Check out Ongig.com to learn more.

May 21, 2020 by Heather Barbour in Job Titles

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What does an operations research analyst do?

Would you make a good operations research analyst? Take our career test and find your match with over 800 careers.

What is an Operations Research Analyst?

An operations research analyst applies advanced analytical and mathematical techniques to solve complex problems and optimize decision-making in various industries. These analysts use mathematical modeling, statistical analysis, and computer simulations to analyze and improve organizational processes, systems, and resource allocation. They work with large sets of data and develop mathematical models and algorithms to assist in decision-making, improve efficiency, and maximize outcomes.

Operations research analysts work on a wide range of problems, including supply chain optimization, production planning, scheduling, inventory management, logistics, and facility layout. They use their expertise to formulate and solve mathematical models that represent real-world scenarios, considering factors such as constraints, uncertainties, and objectives. By analyzing data and running simulations, they can evaluate different scenarios and recommend the best course of action to optimize performance, reduce costs, increase productivity, and improve overall operational efficiency.

What does an Operations Research Analyst do?

Operations research applies quantitative methods and analytical techniques to improve processes, systems, and resource allocation in various industries.

Duties and Responsibilities The duties and responsibilities of an operations research analyst can vary depending on the specific industry, organization, and project requirements. However, here are some common responsibilities associated with this role:

• Problem Identification and Formulation: Operations research analysts work closely with stakeholders to understand the objectives and challenges of a given problem or decision-making process. They identify the key variables, constraints, and objectives and translate them into a mathematical or analytical model.
• Data Collection and Analysis: Analysts gather relevant data from various sources, including databases, surveys, and other sources. They clean and preprocess the data, perform statistical analysis, and apply mathematical modeling techniques to derive insights and patterns.
• Mathematical Modeling and Optimization: Operations research analysts develop mathematical models, algorithms, and optimization techniques to represent the problem at hand. They use tools such as linear programming, integer programming, simulation, and other techniques to analyze the model and identify optimal solutions or decision-making strategies.
• Simulation and Scenario Analysis: Analysts utilize simulation tools and techniques to model complex systems and evaluate different scenarios. They run simulations to assess the impact of various decisions, policies, or system changes on performance metrics and outcomes.
• Decision Support and Recommendations: Based on the analysis and optimization results, operations research analysts provide decision support to stakeholders. They interpret the findings, present recommendations, and communicate the implications of different options to assist in informed decision-making.
• Implementation and Monitoring: Analysts collaborate with relevant teams to implement recommended solutions or changes. They may assist in the deployment of new systems, processes, or strategies and monitor their effectiveness to ensure that the desired outcomes are achieved.
• Continuous Improvement and Research: Operations research analysts stay updated with advancements in the field, continuously explore new techniques and methodologies, and contribute to research and development efforts. They seek opportunities for process improvement and provide ongoing support to optimize operations and decision-making.
• Collaboration and Communication: Analysts work collaboratively with cross-functional teams, stakeholders, and subject matter experts. They communicate complex analytical concepts and findings in a clear and concise manner, both verbally and through reports or presentations.

Fields of Work While operations research analysts can be employed in a wide range of industries, their expertise is particularly valuable in sectors that involve complex operational and logistical challenges. Some common fields where operations research analysts are employed include:

• Transportation and Logistics: Operations research analysts play a vital role in optimizing transportation networks, improving route planning, scheduling, and resource allocation for shipping, distribution, and supply chain management.
• Manufacturing and Production: Operations research analysts work on optimizing production planning, inventory management, scheduling, and facility layout to enhance efficiency, reduce costs, and improve productivity in manufacturing and production processes.
• Healthcare: In the healthcare industry, operations research analysts analyze patient flow, resource allocation, hospital scheduling, healthcare delivery optimization, and healthcare resource planning to improve operational efficiency and patient outcomes.
• Finance and Risk Management: Operations research analysts apply mathematical models and optimization techniques to analyze financial markets, portfolio management, risk assessment, and risk management to help financial institutions make informed decisions and mitigate risks.
• Energy and Utilities: Operations research analysts contribute to optimizing energy production and distribution systems, grid management, resource allocation, and demand forecasting to improve energy efficiency and ensure reliable supply.
• Defense and Homeland Security: Operations research analysts work on strategic planning, resource allocation, logistics, and decision support systems to optimize military operations, defense planning, and homeland security initiatives.
• Consulting and Analytics: Many operations research analysts work in consulting firms or analytics companies, where they provide expertise in optimization, decision support, and data analysis to clients across multiple industries.

Types of Operations Research Analysts Operations research analysts can specialize in different areas based on their expertise and interests. Here are some common types of operations research analysts:

• Supply Chain Analyst: Supply chain analysts focus on optimizing supply chain operations, including demand forecasting, inventory management, distribution network design, transportation optimization, and supplier management. They work on improving efficiency, reducing costs, and enhancing overall supply chain performance.
• Production Planning Analyst: Production planning analysts specialize in optimizing production processes, capacity planning, scheduling, and resource allocation. They develop mathematical models and algorithms to determine the optimal production plan, considering factors such as machine capacity, labor availability, material constraints, and customer demand.
• Pricing Analyst: Pricing analysts focus on developing pricing strategies and models to maximize revenue and profitability. They use mathematical optimization and statistical analysis techniques to analyze market demand, competitor pricing, cost structures, and customer behavior, helping organizations set optimal prices for products and services.
• Financial Analyst : Financial analysts apply operations research techniques to financial planning, risk management, portfolio optimization, and investment decision-making. They develop models and algorithms to analyze financial data, evaluate investment options, and optimize financial performance while considering risk factors.
• Healthcare Analyst: Healthcare analysts apply operations research methods to optimize healthcare delivery systems, resource allocation, patient flow, and healthcare quality. They develop models and algorithms to improve hospital operations, appointment scheduling, staffing, and resource utilization in order to enhance patient outcomes and efficiency.
• Risk Analyst: Risk analysts specialize in assessing and managing risks in various industries. They develop mathematical models and simulation techniques to evaluate and mitigate risks associated with supply chain disruptions, financial investments, project management, and other operational areas.
• Decision Support Analyst: Decision support analysts assist organizations in making informed decisions by providing analytical insights and recommendations. They develop decision support systems, models, and visualization tools that help stakeholders understand complex data, evaluate options, and select the best course of action.
• Optimization Analyst: Optimization analysts focus on solving complex optimization problems using mathematical programming techniques. They develop and implement optimization models to address problems such as resource allocation, workforce scheduling, facility location, and network optimization.

Are you suited to be an operations research analyst?

Operations research analysts have distinct personalities . They tend to be investigative individuals, which means they’re intellectual, introspective, and inquisitive. They are curious, methodical, rational, analytical, and logical. Some of them are also conventional, meaning they’re conscientious and conservative.

Does this sound like you? Take our free career test to find out if operations research analyst is one of your top career matches.

What is the workplace of an Operations Research Analyst like?

Operations research analysts typically work in office settings, whether it's within a company or a consulting firm. They may also work remotely or engage in a combination of on-site and remote work, especially in situations where data and analysis can be accessed electronically. Their work involves extensive use of computers and specialized software tools for mathematical modeling, data analysis, and simulation.

Collaboration is an essential aspect of the work environment for operations research analysts. They often work closely with cross-functional teams, including managers, engineers, data scientists, and subject matter experts. This collaboration is important to gather relevant data, understand business processes, and gain insights into the problem or decision-making context. Operations research analysts may participate in meetings, workshops, or project teams to discuss findings, share progress, and align on goals.

The nature of their work also involves data-intensive tasks. Operations research analysts spend a significant amount of time collecting, cleaning, and analyzing data to inform their models and simulations. They use statistical software, programming languages, and database tools to process and manipulate large datasets. Additionally, they apply mathematical modeling techniques and optimization algorithms to derive insights, explore different scenarios, and identify optimal solutions.

In terms of work schedule, operations research analysts typically work full-time, following regular business hours. However, project deadlines or urgent issues may require flexibility and occasional overtime to meet deliverables. The workload can vary depending on the complexity and scope of the projects they are involved in.

Operations Research Analysts are also known as: OR Analyst Operations Analyst

Operations Research Analyst Overview

Overall Score 6.0 / 10

• # 6 in Best Business Jobs
• # 10 in Best STEM Jobs
• # 15 in 100 Best Jobs

What is an Operations Research Analyst ?

Operations Research Analysts rank # 6 in Best Business Jobs . Jobs are ranked according to their ability to offer an elusive mix of factors. Read more about how we rank the best jobs.

• Job Market 4.3
• Future Growth 8.5
• Work Life Balance 5.7

How Much Does an Operations Research Analyst Make?

Job satisfaction.

Average Americans work well into their 60s, so workers might as well have a job that's enjoyable and a career that's fulfilling. A job with a low stress level, good work-life balance and solid prospects to improve, get promoted and earn a higher salary would make many employees happy. Here's how Operations Research Analysts job satisfaction is rated in terms of upward mobility, stress level and flexibility.

Opportunities for advancements and salary

Work environment and complexities of the job's responsibilities

Alternative working schedule and work life balance

How to Become an Operations Research Analyst ?

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• Operations Research Analysts: Jobs, Career, Salary and Education Information

Operations Research Analysts

Career, salary and education information.

What They Do : Operations research analysts use advanced mathematical and analytical methods to help solve complex issues.

Work Environment : Operations research analysts spend most of their time in offices, although some travel may be necessary to meet with clients. Almost all operations research analysts work full time.

How to Become One : Although the typical educational requirement for entry-level positions is a bachelor’s degree, some employers may prefer to hire applicants with a master’s degree. Analysts typically have a degree in business, operations research, management science, analytics, mathematics, engineering, computer science, or another technical or quantitative field.

Salary : The median annual wage for operations research analysts is $82,360.

Job Outlook : Employment of operations research analysts is projected to grow 23 percent over the next ten years, much faster than the average for all occupations.

Related Careers : Compare the job duties, education, job growth, and pay of operations research analysts with similar occupations.

Following is everything you need to know about a career as an operations research analyst with lots of details. As a first step, take a look at some of the following jobs, which are real jobs with real employers. You will be able to see the very real job career requirements for employers who are actively hiring. The link will open in a new tab so that you can come back to this page to continue reading about the career:

Top 3 Operations Research Analyst Jobs

The Operations Research Analyst will provide support in the analysis of business requirements. The Operations Research Analyst responsibilities will include: * Providing systems analysis support to ...

CTI is seeking a Operations Research Systems Analyst (ORSA)/ Data Scientists to join our team. As an Operations Research and Systems Analyst (ORSA) you will support a Department of Defense (DoD ...

Operations Research Systems Analyst (ORSA) Date Available: TBD # openings: Multiple Location: 1) Nellis AFB, NV; 2) Peterson SFP, CO ; 3) Naval Air Station, Fallon, NV; 4) Crystal City, VA ...

See all Operations Research Analyst jobs

What Operations Research Analysts Do [ About this section ] [ To Top ]

Operations research analysts use advanced mathematical and analytical methods to help organizations solve problems and make better decisions.

Duties of Operations Research Analysts

Operations research analysts typically do the following:

• Identify and solve problems in areas such as business, logistics, healthcare, or other fields
• Collect and organize information from a variety of sources, such as computer databases, sales histories, and customer feedback
• Gather input from workers involved in all aspects of a problem or from others who have specialized knowledge, so that they can help solve the problem
• Examine information to figure out what is relevant to a problem and what methods might be used to analyze it
• Use statistical analysis, simulations, predictive modeling, or other methods to analyze information and develop practical solutions to business problems
• Advise managers and other decisionmakers on the effects of various courses of action to take in order to address a problem
• Write memos, reports, and other documents explaining their findings and recommendations for managers, executives, and other officials

Operations research analysts are involved in all aspects of an organization. They help managers decide how to allocate resources, develop production schedules, manage the supply chain, and set prices. For example, they may help decide how to organize products in supermarkets or help companies figure out the most effective way to ship and distribute products.

Analysts must first identify and understand the problem to be solved or the processes to be improved. Analysts typically collect relevant data from the field and interview clients or managers involved in the business processes being examined. Analysts show the implications of pursuing different actions and may assist in achieving a consensus on how to proceed.

Operations research analysts use sophisticated computer software, such as databases and statistical packages, to analyze and solve problems. Analysts use statistical software to simulate current and future events and evaluate alternative courses of action. Analysts break down problems into their various parts and analyze the effect that different changes and circumstances would have on each of these parts. For example, to help an airline schedule flights and decide what to charge for tickets, analysts may take into account the cities that have to be connected, the amount of fuel required to fly those routes, the expected number of passengers, pilots' schedules, maintenance costs, and fuel prices.

There is no one way to solve a problem, and analysts must weigh the costs and benefits of alternative solutions or approaches in their recommendations to managers.

Because problems are complex and often require expertise from many disciplines, most analysts work on teams. Once a manager reaches a final decision, these teams may work with others in the organization to ensure that the plan is successful.

Work Environment for Operations Research Analysts [ About this section ] [ To Top ]

Operations research analysts hold about 104,200 jobs. The largest employers of operations research analysts are as follows:

Some operations research analysts in the federal government work for the Department of Defense, which also employs analysts through private consulting firms.

Operations research analysts spend much of their time in office settings. They may travel to gather information, observe business processes, work with clients, or attend conferences.

Operations Research Analyst Work Schedules

Most operations research analysts work full time.

How to Become an Operations Research Analyst [ About this section ] [ To Top ]

Get the education you need: Find schools for Operations Research Analysts near you!

Although the typical educational requirement for entry-level positions is a bachelor's degree, some employers may prefer to hire applicants with a master's degree. Because few schools offer bachelor's and advanced degree programs in operations research, analysts typically have degrees in other related fields.

Education for Operations Research Analysts

Many entry-level positions are available for those with a bachelor's degree. However, some employers may prefer to hire applicants with a master's degree.

Although some schools offer bachelor's and advanced degree programs in operations research, some analysts have degrees in other technical or quantitative fields, such as engineering, computer science, analytics, or mathematics.

Because operations research is based on quantitative analysis, students need extensive coursework in mathematics. Courses include statistics, calculus, and linear algebra. Coursework in computer science is important because analysts rely on advanced statistical and database software to analyze and model data. Courses in other areas, such as engineering, economics, and political science, are useful because operations research is a multidisciplinary field with a wide variety of applications.

Continuing education is important for operations research analysts. Keeping up with advances in technology, software tools, and improved analytical methods is vital.

Other Experience for Operations Research Analysts

Some operations research analysts are veterans of the U.S. Armed Forces. Certain positions may require applicants to undergo a background check in order to obtain a security clearance.

Important Qualities for Operations Research Analysts

Analytical skills. Operations research analysts use a wide range of methods, such as forecasting, data mining, and statistical analysis, to examine and interpret data. They must determine the appropriate software packages and understand computer programming languages to design and develop new techniques and models.

Communication skills. Operations research analysts often present their data and conclusions to managers and other executives. They also need to communicate technical information to people without a technical background.

Critical-thinking skills. Operations research analysts must be able to figure out what information is relevant to their work. They also must be able to evaluate the costs and benefits of alternative solutions before making a recommendation.

Interpersonal skills. Operations research analysts typically work on teams. They also need to be able to convince managers and top executives to accept their recommendations.

Math skills. The models and methods used by operations research analysts are rooted in statistics, calculus, linear algebra, and other advanced mathematical disciplines.

Problem-solving skills. Operations research analysts need to be able to diagnose problems on the basis of information given to them by others. They then analyze relevant information to solve the problems.

Writing skills. Operations research analysts write memos, reports, and other documents explaining their findings and recommendations.

Operations Research Analyst Salaries [ About this section ] [ More salary/earnings info ] [ To Top ]

The median annual wage for operations research analysts is $82,360. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $48,690, and the highest 10 percent earned more than $160,850.

The median annual wages for operations research analysts in the top industries in which they work are as follows:

Job Outlook for Operations Research Analysts [ About this section ] [ To Top ]

Employment of operations research analysts is projected to grow 23 percent over the next ten years, much faster than the average for all occupations.

About 10,300 openings for operations research analysts are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Employment of Operations Research Analysts

As technology advances and companies and government agencies seek efficiency and cost savings, demand for operations research analysis should continue to grow. In addition, increasing demand should occur for these workers in the field of analytics to improve business planning and decision making.

Technological advances have made it faster and easier for organizations to get data. Operations research analysts manage and evaluate data to improve business operations, supply chains, pricing models, and marketing. In addition, improvements in analytical software have made operations research more affordable and applicable to a wider range of areas. More companies are expected to employ operations research analysts to help them turn data into information that managers use to make decisions about all aspects of their business.

Careers Related to Operations Research Analysts [ About this section ] [ To Top ]

Data scientists.

Data scientists use analytical tools and techniques to extract meaningful insights from data.

Economists study the production and distribution of resources, goods, and services by collecting and analyzing data, researching trends, and evaluating economic issues.

Industrial Engineers

Industrial engineers find ways to eliminate wastefulness in production processes. They devise efficient systems that integrate workers, machines, materials, information, and energy to make a product or provide a service.

Logisticians

Logisticians analyze and coordinate an organization's supply chain—the system that moves a product from supplier to consumer. They manage the entire life cycle of a product, which includes how a product is acquired, allocated, and delivered.

Management Analysts

Management analysts, often called management consultants, propose ways to improve an organization's efficiency. They advise managers on how to make organizations more profitable through reduced costs and increased revenues.

Market Research Analysts

Market research analysts study market conditions to examine potential sales of a product or service. They help companies understand what products people want, who will buy them, and at what price.

Mathematicians and Statisticians

Mathematicians and statisticians analyze data and apply mathematical and statistical techniques to help solve real-world problems in business, engineering, healthcare, or other fields.

Software Developers

Software developers are the creative minds behind computer programs. Some develop the applications that allow people to do specific tasks on a computer or another device. Others develop the underlying systems that run the devices or that control networks.

More Operations Research Analyst Information [ About this section ] [ To Top ]

For more information about operations research analysts, visit

Institute for Operations Research and the Management Sciences

Military Operations Research Society

A portion of the information on this page is used by permission of the U.S. Department of Labor.

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How to Become an Operations Research Analyst

By Ibrahim Okunade

Published: March 25, 2024

Intrigued by numbers, problem-solving, and optimizing processes to make impactful decisions?

If your answer to this question is yes, the role of an operations research analyst might perfectly suit you. This guide explores the data-driven world of operations research analysts, diving into their diverse skill sets, the industries they serve, and the potential career opportunities available.

Career Summary

Operations research analyst salary.

Variables like an analyst’s level of education, years of experience, geographic location, industry, and the size and reputation of the employing organization affect the salary of research analysts.

As per Glassdoor , the salary breakdown for operations research analysts is as follows:

• Entry Salary (US$75k)
• Median Salary (US$95k)
• Executive Salary (US$121k

Operations research analysts surely belong to the category of high-income earners , considering the fact that the national average income for US citizens is $61,900 .

Operations Research Analyst Job Description

An operations research analyst is responsible for using advanced analytical techniques to solve complex problems and optimize processes within various industries. Their primary task involves collecting and analyzing data, formulating mathematical models, and applying optimization methods to provide data-driven insights and recommendations.

By identifying inefficiencies and proposing improvements, operations research analysts play a crucial role in enhancing decision-making, streamlining operations, and maximizing resource utilization.

Operations Research Analyst Career Progression

• Entry-Level Operations Research Analyst: Assists senior analysts, handles basic research, and performs statistical analyses.
• Junior Operations Research Analyst: Takes on more responsibilities, working independently on smaller projects. They develop a deeper understanding of various optimization techniques and may contribute to designing and implementing analytical models.
• Senior Operations Research Analyst: Takes on more complex and strategic projects. They play a lead role in analyzing data, developing sophisticated mathematical models, and providing key insights to decision-makers.
• Lead or Principal Operations Research Analyst: Leads larger projects and oversees multiple initiatives. They collaborate closely with stakeholders from different departments to identify optimization opportunities and align solutions with organizational objectives. Lead analysts are key contributors to shaping the analytical direction of their organizations.
• Operations Research Manager or Director: Responsible for managing a team of analysts and overseeing the execution of projects. They also play a significant role in setting the overall analytical strategy and driving innovation within the organization.

• Opportunity to work in diverse industries.
• Continuous learning opportunities.
• The field offers highly competitive salaries.
• Multiple opportunities for career advancement.
• The field has a positive job outlook.
• Balancing multiple projects simultaneously can be demanding.
• Challenging communication with non-technical stakeholders.
• Continuous need to update skills due to rapidly evolving technology.
• Dealing with complex and ambiguous data.
• Occasional resistance to data-driven decision-making culture.

Useful Skills to Have as an Operations Research Analyst

• Mathematical Modeling
• Data and Statistical Analysis
• Optimization Techniques
• Decision Analysis
• Communication Skills
• Project Management

Popular Operations Research Analyst Specialties

• Supply Chain Optimization
• Revenue Management
• Healthcare Analytics
• Financial Modeling and Risk Analysis
• Decision Support Systems
• Market Research and Forecasting

How to become an Operations Research Analyst

Complete Your Education

The first step in your operations research analyst journey is to complete your education.

You can start by earning a bachelor’s degree in operations research or other relevant fields, such as data science, mathematics, or a related discipline. The specific coursework you take will depend on the program you are enrolled in. However, most programs will include courses in mathematics, statistics, computer science, and operations research.

Do I Need a Degree to Become an Operations Research Analyst?

Yes, you need a degree to become an operations research analyst . In most cases, a bachelor’s degree in operations research and other relevant fields is the barest minimum, as some job openings require applicants to possess graduate qualifications.

Some specialized roles may require a master’s degree or even a Ph.D. in operations research, data science, or business analytics for more.

How Long Does it Take to Get a Degree in Operations Research?

A student’s individual circumstances and the level of degree are some factors that impact the duration it takes to get a degree. The same holds true for operations research programs.

Here is a breakdown of the expected timeframe it takes to complete different types of operations research degrees:

• Bachelor’s Degree: A bachelor’s degree in operations research usually takes four years to complete . Students typically need to complete around 120 to 130 credit hours of coursework , which includes general education requirements, core Operations Research courses, and elective courses.
• Master’s Degree: A Master’s degree in Operations Research usually takes around two years to complete . The duration may vary based on whether the program is full-time or part-time. Master’s programs typically require 50 to 70 credit hours of coursework , including advanced operations research topics and potentially a thesis or capstone project.
• Ph.D. Degree: Pursuing a Ph.D. in Operations Research is a more research-intensive path and can take anywhere from four to six years or more to complete . The duration depends on factors such as the individual’s research progress and the complexity of the dissertation. Ph.D. programs typically involve coursework, comprehensive exams, and extensive research leading to the completion of a doctoral dissertation.

How Much Does it Cost to Get a Degree in Operations Research?

A student’s residency status (in-state vs. out-of-state), type of school (public vs. private), and degree type are some of the factors that determine the cost of getting your degree in operations research. Thus, the cost is not fixed.

According to College Tuition Compare , in-state students studying for undergraduate degrees could pay as low as $13,319 for their tuition and fee. The fee could be as high as $51,100 for out-of-state students. The tuition and fees for students pursuing graduate degrees in-state cost as low as $14,220. Out-of-state students could pay as much as $35,980 for their graduate degree in operations research.

It is equally important to factor in additional costs like the cost of living, textbooks, and other miscellaneous resources.

Can I Become an Operations Research Analyst Through Online Education?

Yes, you can become an operations research analyst through online education . Online education has evolved significantly, and many reputable universities now offer fully accredited online programs in fields like operations research, data science, mathematics, and related disciplines. These online programs provide a flexible and convenient way for individuals to acquire the necessary skills and knowledge required for a career as an operations research analyst.

What are Some Web Resources to Learn Skills to Become an Operations Research Analyst?

As a data-driven field, things evolve and change quickly in the field of operations research. This is why it is important to keep up with new developments through digital channels. Several web resources offer valuable courses, tutorials, and materials to learn the skills needed to improve as an operations research analyst. These resources cover topics such as optimization techniques, mathematical modeling, data analysis, and more.

Here are some reputable web resources to get you started:

• INFORMS (Institute for Operations Research and the Management Sciences) : I NFORMS offers various resources, including webinars, tutorials, and conference presentations, which can be valuable for learning about the latest advancements and applications in operations research.
• The Operational Research Society : The Operation Research Society is a community that supports professional operational researchers across industries and academia. The website helps operations research analyst broaden their knowledge and also helps them stay updated with current trends in the field.
• Analytics Vidhya : While not specifically focused on operations research, Analytics Vidhya offers a vast collection of tutorials, articles, and resources on data science, machine learning, and optimization techniques relevant to operations research analysts.
• O’Reilly Data Show Podcast : The O’Reilly Data Show Podcast explores the opportunities and techniques driving big data and data science. It is useful to both aspiring and experienced data professionals, providing valuable insights that inspire innovation and problem-solving. Through in-depth interviews with leading experts and researchers, the podcast offers diverse perspectives and approaches to tackling complex data challenges.

Complete Additional Training

Operations research analysts need to be proficient in quantitative analysis, mathematical modeling, statistical methods, and data analysis. Learn data analysis techniques and programming languages commonly used in the field, such as Python , R , or MATLAB . Proficiency in these tools allows you to work with large datasets, clean data, and perform statistical analysis.

You should also familiarize yourself with optimization methods like linear programming, integer programming, dynamic programming, and other algorithms used to optimize systems and processes.

Gain Practical Experience

With the array of skills learned so far, the next step is to try your hands on real-life projects. There are two major ways to do this. You can either seek internship positions or work on research projects related to operations research. You can do this during your academic years or while transitioning into the field professionally.

Research projects can be an excellent way to deepen your understanding of specific operations research methodologies and explore niche areas within the field. Collaborating with professors or industry mentors on research initiatives hones your analytical abilities and equips you with the experience of formulating research questions, conducting experiments, and interpreting results.

This practical experience exposes you to real-world problem-solving, allowing you to apply your analytical skills in practical scenarios and work with actual data.

What Are Internship Opportunities for an Operations Research Analyst?

Internships provide valuable hands-on experience, exposure to real-world problem-solving, and an opportunity to showcase your skills to potential employers. They can be a significant stepping stone to launch your career as an operations research analyst and pave the way for future job opportunities within your preferred industry or sector.

Internship opportunities for an operations research analyst can be found in various industries and organizations that require analytical problem-solving and optimization skills. This includes consulting, technology, government, finance, manufacturing, retail , transportation, and healthcare.

During these internships, you could be involved in various tasks, such as data analysis, strategic planning, financial modeling, production optimization, supply chain management, or patient care process enhancement.

When searching for internships , utilize job platforms, career websites, and your university’s resources. Networking, both in-person and online, can uncover valuable opportunities. If you’re interested in a specific organization, don’t hesitate to contact them directly. Before applying, tailor your resume to the role and create a compelling cover letter.

Remember, the goal of an internship is not just to get work experience, but to learn and grow in your chosen field. Look for opportunities that align with your career goals and interests.

What Skills Will I Learn as an Operations Research Analyst?

As an operations research analyst, you gain a versatile skill set to expertly analyze data, optimize processes, and provide valuable insights for informed decision-making. This role nurtures diverse competencies vital for addressing complex challenges and driving efficiency across different domains.

Here are some key skills you will learn and enhance in this role:

• Mathematical Modeling and Optimization Techniques: You will learn how to construct mathematical models to represent real-world problems, whether they involve optimizing resources, scheduling tasks, or allocating budgets. You will also learn various optimization methods, such as linear programming, integer programming, dynamic programming, and heuristic algorithms, to find the best solutions to complex problems.
• Data Analysis and Interpretation: Analyzing and interpreting data is a core aspect of the role. You will learn how to work with data, clean it, and extract valuable insights to support decision-making.
• Decision Analysis: Operations research analysts assess and evaluate potential decisions under uncertainty. You will learn how to apply decision theory and risk analysis to make informed choices.
• Computer Programming : Learning programming languages like Python, R, or MATLAB will allow you to implement and automate your analytical models and conduct data analysis efficiently. In addition, familiarity with specialized software and tools used in Operations Research, such as Gurobi , CPLEX , or Excel Solver , is crucial for effective analysis and optimization.
• Quantitative Problem-Solving: You will become adept at tackling complex problems and breaking them down into solvable components, applying quantitative and analytical methods to reach optimal solutions.
• Communication Skills: While your core skills help you to tackle complex problems, your communication skills will help you present the information clearly. Therefore, operations research analysts must be able to effectively communicate their findings and recommendations to both technical and non-technical stakeholders.
• Project Management: In some cases, operations research analysts work on projects from conception to implementation. You will gain project management skills to coordinate and execute analytical projects effectively.
• Critical Thinking: Critical thinking is an important skill for an operations research analyst. Developing strong critical thinking abilities allows you to approach problems from various angles and devise innovative solutions.

Balancing Work and Life as an Operations Research Analyst

The work-life balance of operations research analysts can differ based on various factors. They typically work in office settings, and some may have the option to work remotely, which could provide a better work-life balance. However, their work-life balance can fluctuate depending on project demands. During busy periods or tight deadlines, they might need to work extra hours to complete tasks, but they may experience more flexibility when projects are less intense.

The industry and sector they work in also influence their work-life balance. Some industries may have busier periods, while others may offer more predictable schedules.

The workload and company culture also plays a significant role. Organizations that prioritize employee well-being may offer more flexibility and benefits promoting work-life balance. The level of autonomy and time management skills can also affect how much control they have over their work-life balance.

Experience and career level matter too. Junior analysts may have more structured schedules and limited decision-making authority, while senior-level analysts with more experience may enjoy a bit more autonomy.

Overall, achieving a satisfactory work-life balance is possible for operations research analysts, provided they prioritize their well-being and work in organizations with a positive work culture.

Earn Additional Certifications (optional)

While not always mandatory, obtaining additional certifications can be beneficial for operations research analysts. These certifications can enhance their skills, demonstrate expertise in specific areas, and make them more competitive in the job market. The relevance and necessity of certifications depend on the industry, job requirements, and individual career goals.

Here are some certifications that operations research analysts may consider:

• Certified Analytics Professional (CAP) : Offered by the Institute for Operations Research and the Management Sciences (INFORMS), CAP certification validates expertise in analytics and demonstrates proficiency in data-driven decision-making.
• Certified Data Professional (CDP) : Offered by the Institute for Certification of Computing Professionals (ICCP), this certification validates expertise in data management and data governance.
• Six Sigma Certifications : Six Sigma is a quality improvement methodology that uses statistical methods to identify and eliminate defects in processes. It is a valuable tool for operations research analysts because it can help them to improve the efficiency and effectiveness of their organizations.

Before pursuing any certification, you should assess your career goals, the industry’s demand for specific certifications, and how the certification aligns with your skill set. Additionally, some employers may offer support or incentives for obtaining certifications, so it’s worth considering the potential benefits both for professional development and career advancement.

What’s the Career Outlook for Operations Research Analysts?

As per the U.S. Bureau of Labor Statistics , there’s a promising forecast for operations research analysts, with a projected job growth of 23% between 2021 and 2031. This expansion rate significantly surpasses the average for all other U.S. occupations. Moreover, it’s estimated that about 10,300 new opportunities for operations research analysts will emerge annually over this ten-year period.

This reflects a robust job market and ample opportunities for individuals seeking to enter or advance in the field of operations research. The increased reliance on data-driven decision-making and the need to optimize processes across various industries are driving the demand for operations research analysts.

As organizations strive to enhance efficiency and make well-informed choices, skilled analysts who can provide valuable insights through data analysis and optimization techniques are highly sought after.

With such positive job prospects and a diverse range of industries to choose from, aspiring operations research analysts can look forward to a rewarding and promising career path in the coming years.

What are the Job Opportunities for an Operations Research Analyst?

Operations research analysts have a wide range of job opportunities across various industries. Their expertise in analyzing data, optimizing processes, and providing valuable insights makes them valuable assets in different domains.

Here are some common job opportunities for operations research analysts:

• Supply Chain Analyst: Supply chain analysts work on optimizing supply chain operations, including inventory management, distribution, and logistics, to enhance efficiency and reduce costs.
• Financial Analyst : Operations research analysts in finance focus on portfolio optimization, risk management, and investment decision-making using mathematical modeling and statistical analysis.
• Healthcare Analyst: In the healthcare sector, analysts use operations research techniques to optimize patient flow, resource allocation, and healthcare delivery processes.
• Marketing Analyst: Marketing analysts leverage data analysis and optimization methods to improve marketing campaigns, customer segmentation, and pricing strategies.
• Transportation Analyst: Transportation analysts focus on optimizing transportation routes, scheduling, and logistics to enhance transportation efficiency and reduce expenses.
• Government Analyst: Operations research analysts in government agencies work on policy analysis, resource allocation, and decision-making to improve public services and operations.
• Energy Analyst: In the energy sector, analysts use operations research techniques to optimize energy distribution, resource planning, and demand forecasting.
• Quality Analyst: Quality analysts use operations research techniques to optimize quality control processes and improve product or service quality.
• Revenue Management Analyst : Revenue management analysts focus on optimizing pricing and revenue strategies for businesses in industries like airlines and hospitality.
• Risk Analyst: Risk analysts use operations research methods to assess and manage risks in various industries, including finance and insurance.
• Environmental Analyst: Environmental analysts apply operations research techniques to address environmental challenges and optimize sustainability efforts.

Their versatile skill set allows operations research analysts to contribute to diverse sectors and tackle complex challenges across industries. Their ability to make data-driven decisions and improve efficiency makes them valuable assets in today’s data-centric and highly competitive business landscape.

What Type of Organizations Hire Operations Research Analysts?

Operations research analysts are sought after by a wide range of organizations that value data-driven decision-making, process optimization, and problem-solving. They are crucial in improving efficiency, reducing costs, and enhancing decision-making in various industries. So, what type of organizations can you work in as an operations research analyst?

Here are some of them:

• Consulting Firms: Management and strategy consulting firms hire operations research analysts to provide data-driven insights and optimize processes for their clients across different industries.
• Technology Companies: Technology companies use operations research analysts to optimize algorithms, improve user experiences, and enhance various operations, such as supply chain management and resource allocation.
• Manufacturing and Industrial Companies: Manufacturing and industrial organizations employ operations research analysts to optimize production processes, inventory management, and distribution networks.
• Financial Institutions: Banks, investment firms, and insurance companies hire these professionals to improve risk management, portfolio optimization, fraud detection, and customer analytics.
• Healthcare Organizations: Hospitals, healthcare providers, and pharmaceutical companies utilize operations research analysts to optimize patient flow, resource allocation, and healthcare delivery.
• Government Agencies: Federal, state, and local government agencies employ operations research analysts for policy analysis, resource allocation, and process optimization in various public services.
• Transportation and Logistics Companies: Transportation companies, logistics providers, and airlines need the expertise of operations research analysts to optimize routes, schedules, and fleet management.
• Retail and E-commerce Companies: Retailers and e-commerce platforms also need the expertise of operations research analysts to optimize inventory management, pricing strategies, and supply chain operations.
• Energy and Utility Companies: Energy providers and utilities employ operations research analysts to optimize energy distribution, resource planning, and demand forecasting.
• Aerospace and Defense Companies: Aerospace and defense organizations utilize Operations research analysts to optimize complex projects, resource allocation, and logistics.

In addition to these organizations, operations research analysts also work in academia. They are typically suited to roles that require a holistic analysis of data to make decisions.

Should I become an Operations Research Analyst?

Whether or not you should become an operations research analyst is a personal decision. However, if you are considering this career path, you should peruse the information in this guide and assess a typical operations research analyst job description to understand the requirements of the job.

Operations research analysts use mathematical models and statistical analysis to solve complex problems in different industries. They work with data to identify inefficiencies and develop solutions that improve efficiency and effectiveness. The job of an operations research analyst can be challenging and demanding, but it can also be very rewarding. If you are interested in a career that combines analytical thinking, problem-solving, and creativity, then operations research may be a good fit for you.

Finally, explore the industries and organizations that hire operations research analysts. This will give you an idea of the diverse opportunities available and the potential for growth and career advancement.

Careers Related to Operations Research Analyst

• Business Analyst
• Data Analyst
• Financial Analyst
• Management Analyst
• Statistician

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Operations Research Analyst

Operations research analysts use mathematics and logic to help organizations make informed decisions and solve problems.

Operations research analysts typically do the following:

• Identify problems in areas such as business, logistics, healthcare, or other fields
• Collect and organize information from a variety of sources, such as databases, sales histories, and customer feedback
• Gather input from workers or subject-matter experts
• Analyze collected data and extract information relevant to the problem being addressed
• Develop and test quantitative models, support software, and analytical tools
• Write memos, reports, and other documents explaining their findings and recommendations for managers, executives, and other officials

Operations research analysts may be involved in many aspects of an organization. For example, they may help managers decide how to allocate resources, develop production schedules, oversee the supply chain, and set prices.

To begin a project, analysts first identify the problem to be solved or the processes to be improved. They typically collect data and interview clients, workers, or others involved in the business processes being examined.

Analysts then break down the problem into its various parts using statistical and database software and analytical techniques, such as forecasting and data mining. They also study the effect that different changes and circumstances would have on each of these parts. For example, to help an airline schedule flights and set ticket prices, analysts may take into account the cities involved, the amount and cost of fuel required, the expected number of passengers, the pilots’ schedules, and the maintenance costs.

Operations research analysts provide alternatives to pursuing different actions and may assist in achieving a consensus on how to proceed. They weigh the costs and benefits of alternative solutions or approaches in their recommendations to managers.

Operations research analysts held about 104,200 jobs in 2021. The largest employers of operations research analysts were as follows:

Some operations research analysts in the federal government work for the Department of Defense, which also employs analysts through private consulting firms.

Operations research analysts spend much of their time in office settings. They may travel to gather information, observe business processes, work with clients, or attend conferences.

Work Schedules

Most operations research analysts work full time.

Operations research analysts typically need at least a bachelor’s degree to enter the occupation. Some employers require or prefer that applicants have a master’s degree. Analysts may need a degree in operations research or a related field, such as applied mathematics.

Operations research analysts typically need at least a bachelor’s degree, but some jobs require a master’s degree. Fields of degree may include operations research or a related field, such as business, mathematics, engineering, or computer science.

Because operations research is based on quantitative analysis, students need extensive coursework in mathematics. Coursework in computer science is important because analysts rely on statistical and database software to assess and model data.

Other Experience

Some operations research analysts are veterans of the U.S. Armed Forces. Certain positions may require applicants to undergo a background check in order to obtain a security clearance.

Operations research analysts typically have an interest in the Thinking, Persuading and Organizing interest areas, according to the Holland Code framework. The Thinking interest area indicates a focus on researching, investigating, and increasing the understanding of natural laws. The Persuading interest area indicates a focus on influencing, motivating, and selling to other people. The Organizing interest area indicates a focus on working with information and processes to keep things arranged in orderly systems.

If you are not sure whether you have a Thinking or Persuading or Organizing interest which might fit with a career as an operations research analyst, you can take a career test to measure your interests.

Operations research analysts should also possess the following specific qualities:

Analytical skills. Operations research analysts use a wide range of methods, such as forecasting, data mining, and statistical analysis, to examine and interpret data.

Communication skills. Operations research analysts need to be able to gather information, which includes interviewing people and listening carefully to the answers. They also need to communicate technical information to people who do not have a technical background.

Critical-thinking skills. Operations research analysts must be able to figure out what information is relevant to their work. They also must be able to evaluate the costs and benefits of alternative solutions before making a recommendation.

Ingenuity. Solutions to operations problems are not usually obvious, and analysts need to be able to think creatively to solve problems.

Interpersonal skills. Operations research analysts typically work on teams. They also need to be able to convince managers and top executives to accept their recommendations.

Math skills. The models and methods used by operations research analysts are rooted in statistics, calculus, linear algebra, and other advanced mathematical disciplines.

Problem-solving skills. Operations research analysts need to be able to diagnose problems on the basis of information given to them by others. They then analyze relevant information to solve the problems.

Writing skills. Operations research analysts write memos, reports, and other documents outlining their findings and recommendations for managers, executives, and other officials.

The median annual wage for operations research analysts was $82,360 in May 2021. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $48,690, and the highest 10 percent earned more than $160,850.

In May 2021, the median annual wages for operations research analysts in the top industries in which they worked were as follows:

Most operations research analysts work full time.

Employment of operations research analysts is projected to grow 23 percent from 2021 to 2031, much faster than the average for all occupations.

About 10,300 openings for operations research analysts are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire. 

As technology advances and companies and government agencies seek efficiency and cost savings, demand for operations research analysis should continue to grow. In addition, increasing demand should occur for these workers in the field of analytics to improve business planning and decision making.

Technological advances have made it faster and easier for organizations to get data. Operations research analysts manage and evaluate data to improve business operations, supply chains, pricing models, and marketing. In addition, improvements in analytical software have made operations research more affordable and applicable to a wider range of areas. More companies are expected to employ operations research analysts to help them turn data into information that managers use to make decisions about all aspects of their business.

For more information about operations research analysts, visit

Institute for Operations Research and the Management Sciences

Military Operations Research Society

Where does this information come from?

The career information above is taken from the Bureau of Labor Statistics Occupational Outlook Handbook . This excellent resource for occupational data is published by the U.S. Department of Labor every two years. Truity periodically updates our site with information from the BLS database.

I would like to cite this page for a report. Who is the author?

There is no published author for this page. Please use citation guidelines for webpages without an author available. 

I think I have found an error or inaccurate information on this page. Who should I contact?

This information is taken directly from the Occupational Outlook Handbook published by the US Bureau of Labor Statistics. Truity does not editorialize the information, including changing information that our readers believe is inaccurate, because we consider the BLS to be the authority on occupational information. However, if you would like to correct a typo or other technical error, you can reach us at [email protected] .

I am not sure if this career is right for me. How can I decide?

There are many excellent tools available that will allow you to measure your interests, profile your personality, and match these traits with appropriate careers. On this site, you can take the Career Personality Profiler assessment, the Holland Code assessment, or the Photo Career Quiz .

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Operations Research Analyst

Job summary:.

The Operations Research Analyst will gather and analyze operations data for the organization, supporting management and leadership in making informed and objective business and policy decisions.

Supervisory Responsibilities:

Duties/responsibilities:.

• Collaborates with operations and business leaders to understand management objectives and to identify relevant data and metrics.
• Sets parameters and requirements for data to be gathered; validates collected data through statistical testing and independent judgement.
• Selects computational or data manipulation methods to be used in research and analysis.
• Applies validation and testing models to data.
• Drafts and implements time and cost formulas to plan, control, and review large projects.
• Develops mathematical models and/or creates simulation models of problems, applying expected constants and variables, restrictions, alternatives, numerical parameters, and conflicting objectives.
• Based on data analysis, assists with and/or creates, develops, and implements business methods and procedures.
• Prepares and distributes or delivers reports that identify, explain, and evaluate problems and available solutions.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent mathematical skills with the ability to create and conduct simulation models, data reduction, and trend analysis.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient with statistical analysis software.

Education and Experience:

• Bachelors degree in Mathematics or related field required; Masters degree preferred.
• Prior related experience preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

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Operations Research Analyst Job Description

An operations research analyst works to identify and understand problems in business operations and how business processes can be improved. The operations research analyst assists leadership teams in making a variety of business decisions.

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Operations Research Analyst Job Description Template

We are looking for an analytical operations research analyst to be responsible for the formulation and application of mathematical and optimization modeling to decision making, policy formulations, and other functions of our business operations. The operations research analyst will collect and analyze data on business operations, identify and understand potential or existing problems, show the implications of different actions to solve the problems, and assist in the decision-making process. Ultimately, the operations research analyst will assist the leadership team in the allocation of resources, production schedule development, supply chain management, and pricing procedures.

To be a successful operations research analyst, you should have strong analytical, decision-making, and problem-solving skills. You should also have good technical and computer literacy skills and should demonstrate a strong understanding of mathematics and data analysis.

Operations Research Analyst Responsibilities:

• Collecting and analyzing data from current operation systems to develop decision support software.
• Gathering input from workers or people with specialized knowledge who can assist in solving operational problems.
• Using statistical analysis or simulations to analyze the information to define operational problems, develop methods to analyze the problem, and develop practical solutions.
• Defining data requirements, gathering and validating information, and applying judgment and statistical tests to devise problem-solving actions.
• Developing mathematical models of potential and existing operational problems.
• Performing tests to ensure the accuracy of the models.
• Advising leadership teams on solutions and assisting with decision making.
• Writing reports on your findings and recommendations.
• Developing time and cost networks to plan, control, and review large projects.
• Developing business methods and procedures, such as accounting systems, logistics systems, and production schedules.

Operations Research Analyst Requirements:

• A bachelor's degree in operations research, engineering, computer science, mathematics, or related field.
• A master's degree would be advantageous.
• Excellent analytical, critical thinking, problem-solving, and mathematical skills.
• Strong communication, interpersonal, and report writing skills.
• Computer literacy and familiarity with advanced statistical and database software.

Related Articles:

Research analyst job description, market research analyst job description, research analyst interview questions, market research analyst interview questions, operations research analyst interview questions.

Example Career: Operations Research Analysts

Career description.

Formulate and apply mathematical modeling and other optimizing methods to develop and interpret information that assists management with decision making, policy formulation, or other managerial functions. May collect and analyze data and develop decision support software, service, or products. May develop and supply optimal time, cost, or logistics networks for program evaluation, review, or implementation.

What Job Titles Operations Research Analysts Might Have

• Analytical Strategist
• Operations Research Analyst
• Operations Research Manager

What Operations Research Analysts Do

• Formulate mathematical or simulation models of problems, relating constants and variables, restrictions, alternatives, conflicting objectives, and their numerical parameters.
• Collaborate with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.
• Collaborate with others in the organization to ensure successful implementation of chosen problem solutions.
• Prepare management reports defining and evaluating problems and recommending solutions.
• Study and analyze information about alternative courses of action to determine which plan will offer the best outcomes.
• Specify manipulative or computational methods to be applied to models.
• Perform validation and testing of models to ensure adequacy and reformulate models as necessary.
• Define data requirements and gather and validate information, applying judgment and statistical tests.
• Analyze information obtained from management to conceptualize and define operational problems.
• Observe the current system in operation and gather and analyze information about each of the parts of component problems, using a variety of sources.
• Design, conduct, and evaluate experimental operational models in cases where models cannot be developed from existing data.
• Break systems into their components, assign numerical values to each component, and examine the mathematical relationships between them.

What Operations Research Analysts Should Be Good At

• Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
• Near Vision - The ability to see details at close range (within a few feet of the observer).

What Operations Research Analysts Should Be Interested In

• Investigative - Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

What Operations Research Analysts Need to Learn

• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• O*NET Code: 15-2031.00
• O*NET Summary

Related Majors

This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.

What Does an Operations Research Analyst Do?

Learn About the Salary, Required Skills, & More

• Duties & Responsibilities

Operations Research Analyst Salary

• Education, Training, & Certification
• Operations Research Analyst Skills & Competencies

Job Outlook

Work environment, work schedule, comparing similar jobs.

Dawn Rosenberg McKay is a certified Career Development Facilitator.

An operations research analyst uses mathematical expertise and analytical methods to help businesses and organizations solve problems and make decisions. They work on teams of people with knowledge in different disciplines to solve complex problems. Operations research analysts advise managers on how to allocate resources, schedule production, and set prices.

Duties & Responsibilities

Operations research analysts must have the ability to perform the following duties:

• Provide research on specific topic areas to support project teams' work
• Define business problems within an organization and use statistical analysis, simulations, predictive modeling, or other methods to analyze it and develop practical solutions
• Gather information from members of the organization, including workers and management, who can contribute information about problems and possible solutions
• Research to come up with possible solutions
• Recommend strategies to management and other decision-makers
• Track and analyze key metrics and report on them
• Evaluate the effectiveness of decisions
• Assist in planning projects including scheduling and budgets
• Write reports and memos to explain findings and make recommendations

An operations research analyst is an essential part of an organization's decision-making team. By performing these tasks, they contribute to the entity's success.

Operations research analysts' salaries vary based on their experience and the industry in which they work. Those working for the Federal government earn a median annual salary of $113,920, while those employed in the manufacturing industry make $92,170. Operations research analysts who work in the finance and insurance industry earn $82,340.

• Median Annual Salary: $83,390
• Top 10% Annual Salary: $136,250
• Bottom 10% Annual Salary: $46,810

Source: U.S. Bureau of Labor Statistics , 2018.

Education, Training, & Certification

To become an operations research analyst, one needs a minimum of a bachelor's degree, but most employers prefer to hire job candidates who have a master's degree.

College or Graduate School: To be an operations research analyst, one needs a degree in math , engineering, computer science , or physics. While it is possible to get an entry-level job with a bachelor's degree in one of these majors, most employers prefer to hire job candidates who have a master's degree. One should study statistics, calculus, and linear algebra to prepare for the technical aspects of this occupation. Also taking political science , engineering, and economics classes will be an asset given the interdisciplinary nature of this occupation.

Military Training: Military experience is helpful for some positions.

Continuing Education: It is imperative to keep up with technological advances, new software, and improved analytical methods after earning a degree.

Operations Research Analyst Skills & Competencies

In addition to excellent mathematical and analytical skills, an operations research analyst also needs the following abilities:

• Problem Solving Skills: It is essential to be able to identify problems based on information others provide.
• Critical Thinking : Operations research analysts must be able to come up with solutions, use various tools to analyze them, and choose the one they determine will work best.
• Interpersonal and Communication Skills: These skills allow them to function as members of teams that also include managers and other decision-makers.
• Writing Skills: This job requires composing reports and memos to explain suggested strategies and report on outcomes.

The job outlook for this field is excellent. The U.S. Bureau of Labor Statistics predicts a 27% increase in jobs between 2016 and 2026. That is much a faster growth rate than the average for all occupations during the same period.

Operations research analysts spend a lot of time in an office, so if you prefer to work outdoors , this may not be the best fit. Travel may be necessary to meet with clients and company executives located in other cities. Some operations research analysts gather data and observe work processes by spending time out in the field.

People in this occupation typically work at least full-time (40 hours per week) but most work longer hours to meet deadlines.

People who are interested in becoming operations research analysts should also consider the following fields that have related responsibilities and require similar skills:

• Management Analysts : $83,610
• Market Research Analysts : $63,120
• Economists: $104,340

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Operations Research Scientist Job Description

Operations research scientist duties & responsibilities.

To write an effective operations research scientist job description, begin by listing detailed duties, responsibilities and expectations. We have included operations research scientist job description templates that you can modify and use.

Sample responsibilities for this position include:

Operations Research Scientist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Operations Research Scientist

List any licenses or certifications required by the position: IA, DAWIA, II, III, DISA

Education for Operations Research Scientist

Typically a job would require a certain level of education.

Employers hiring for the operations research scientist job most commonly would prefer for their future employee to have a relevant degree such as Master's and Bachelor's Degree in Computer Science, Statistics, Mathematics, Engineering, Industrial Engineering, Science, Applied Mathematics, Physics, Math, Chemistry

Skills for Operations Research Scientist

Desired skills for operations research scientist include:

Desired experience for operations research scientist includes:

Operations Research Scientist Examples

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG
• Own the strategic planning and research initiatives involved with the transportation network including network optimization, process improvement and sizing up opportunities from new initiatives
• Partner closely with business and IT groups
• Provide modeling, simulation and analysis in support of wargaming
• Execute analysis and study projects with high visibility, unusual urgency or program criticality
• Apply conventional operations research methods and techniques to identify and solve real-world problems for the USCENTCOM AOR exercising sound military and analytic judgment in applying standard professional OR practices
• Use statistical analysis, simulations, predictive modeling, or other methods to analyze information and develop practical solutions to fit specific situations
• Perform analysis of program/project performance and design of experiments
• Work on very large, extremely complex projects of major importance which may have national and international impact
• Work on a wide variety of ambiguous, complex, compounding problems given only a skeletal framework or foundation for departure characterized by either their expansive breadth or depth where analytic precedents and guidelines often do not exist
• Work special projects requiring division-level attention and guidance
• 1 year of experience researching, developing and implementing optimization algorithms for various business needs, including operations planning and production scheduling
• 1 year of experience programming with SQL, Spark or Hadoop
• 1 year of experience data mining using PC, Mainframe, Unix/Linux, Teradata, and Big data platforms
• 6 months of experience executing both descriptive and inferential ad hoc requests in a timely manner
• 6 months of experience communicating and presenting models to business customers and executives
• Identify and develop meaningful and effective CAPAs
• Develop and support new analytic capabilities as requirements evolve within the command (e.g., data mining and analysis, systems analysis, social analysis, wargaming, survey design and analysis)
• Recommend technical improvements, and analytic capability development for critical mission challenges
• Brief senior leaders on potentially controversial, and/or sensitive results and findings that may involve differences of opinion or varying interpretations among experienced and respected professionals
• Provide technical expertise to USCENTCOM leadership and other key decision makers on the impacts of various courses of action for problem solving
• Provide support regarding inbound and outbound tasks utilizing the USCENTCOM Task Management Tool
• Provide input and consolidate feedback of past, current and future activities for the CCJ8, to include but not limited to weekly and quarterly updates and executive summaries for the leadership
• Coordinate support for studies and interface regularly with the USCENTCOM staff and partners from DOD, Joint, Interagency, Coalition, and NATO, and shall support studies conducted by those partners
• Document working groups’ results, conferences, in-progress reviews, and other milestone activities
• Perform work with a marked degree of technical authority assume responsibility for each step of the analytic process, the thoroughness of the study, application of relevant factors for analysis, significance of the findings and effectiveness of the presentation
• Initiate, oversee, and/or develop requirements from a project’s inception to conclusion for extremely complex programs
• Monitor completion of EETs, DVs, LEs, CAPAs, ECs, and CMs
• Prioritize and organize EETs, DVs, LEs, CAPAs, ECs, and CMs to ensure timely completion
• Conduct interviews and properly document interviews as appropriate to laboratory investigations and deviations
• Perform all technical writing with grammatically correctness, conciseness, accuracy, and completeness with timely completion to meet appropriate deadlines
• Troubleshoot instrumentation/test methods
• Lead/coordinate cross functional projects with limited direction
• Responsible for driving product enhancements, and/or research & development activities independently or as part of a team, with an orientation to locating opportunity, generating practical business solutions, and delivering value
• Leverages understanding of the business process and in-depth knowledge of business systems to identify and implement solutions and influences business processes that will result in significant bottom-line contributions and/or efficiency improvements
• Stays abreast of changing business trends and enable the company in staying ahead of its competition
• Set short and medium-term direction for research efforts
• Designs and/or implements mathematical models to drive critical financial, operational, and/or strategic decisions
• Implements model prototypes using optimization and statistical toolkits such as CPLEX, AMPL, OPL, or JMP
• Regular communication and presentation to organization leaders are required, with emphasis on visualization skill, quality, and timeliness
• Share accountability for training other staff professionals within the organization
• Applies advanced analytical, statistical, simulation, and/or optimization methods that are related to project work
• Propose, scope, and initiate planning and design of research of medium and large scale research projects
• Perform metrics as appropriate for EETs, DVs, LEs, CAPAs, ECs, and CMs
• Perform monthly, quarterly and annual reports of quality records and assess trends
• Provide general training activities related to quality records management
• BS degree in Chemistry or other scientific area with six (6) years equivalent experience OR a Master’s Degree with three (3) years equivalent experience OR may possess seven (7) to nine (9) years of direct QC Laboratory Operations experience
• Knowledge in instrumental methods of analysis including gas chromatographic analysis (IC, ICP-MS, P&T, and HPLC), toxic material handling, and wet chemistry and EPA methods (8260, 8270, 9045, 9012, 8081, and 6020) highly desired
• Experience with discrete event simulation software (Arena, Simul8 etc)
• Interact with a broad spectrum of scientists internally and externally
• Lead/mentor student fellows and summer student researchers
• Seek for in depth understanding and technical expertise to set direction aimed at assessing impacts of product/ process changes that relate to parenteral and to non-parenteral products
• Ability to deal with problem solving, design of experiments and to voice recommendations for planning activities
• Ensure good internal and cross-functional communications (oral and written)
• Create and communicate project plans, monitor tasks and deliverables and manage schedule to meet project deadlines
• Complete complex design and technical tasks, integrate information from a variety of disciplines
• Execute all above in compliance with quality system, local environmental rules and in respect of international/regional/national regulations for Drugs and Medical Device registrations
• Maintain and reinforce an in-depth knowledge of parenteral and non-parenteral product families and their associated technical platform and manufacturing process operations
• May supervise and direct Research Associate and Engineers
• A good understanding analysis of algorithms and computational complexity is desirable
• BS degree in Chemistry or other scientific area with six (6) years equivalent OR a Master’s Degree with three (3) years equivalent experience OR may possess seven (7) to nine (9) years of direct QA Laboratory Operations experience
• May be required to complete a background check
• Advanced degree (MS or PhD) in a quantitative field including but not limited to statistics, computer science/data mining, operations research, or mathematics
• Experience using databases and writing complex queries involving various joins, aggregation functions, sub queries, update/alter tables and creating volatile tables
• Deep understanding of statistical and machine learning techniques and experience in applying predictive analytics to real-world problems
• R&D of data-driven quantitative market models to predict market variables
• Discuss the problem domain with market experts & translate insights into models
• Ensure models stay computationally feasible in reasonable time
• Contribute to the operation of developed solutions and generate customer value
• Program required routines and data preparations
• Build a deep understanding of petrochemical and related global markets
• Constantly learn new techniques (eg machine learning) and apply to existing problems
• Perform analytics and optimization work as a member of the Operations Research team in Smart Mobility Analytics
• Owning the strategic planning and research initiatives involved with the WES platform, including forecasting, optimization, and process improvement.Utilize computer programming skills and relational database systems to develop prototypes and applications
• Utilizing computer programming skills and relational database systems to develop prototypes and applications
• Familiarity with natural language processing and other Text mining concepts
• Experience with building and implementing recommender systems
• Familiarity with visualization software such as Tableau or Cognos
• Proficient in the use of all Microsoft Office products, Microsoft Internet Explorer, and Adobe Acrobat products
• Master's degree or equivalent from an accredited college or university in a discipline applicable to the effort and a minimum of five years of practical experience in the area relating to ORSA
• Experience with Extended Air Defense Simulation (EADSIM), Naval Simulation System (NSS), Systems Tool Kit (STK), and/or the Synthetic Theater Operations Research Model (STORM)

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What Jobs Can You Get With a Operations Research Degree?

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Coming soon

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Basic information

Open to U.S. citizens or nationals (residents of American Samoa and Swains Island). Subject to background check. Full information will be available on USAJOBS.

Supervisory status: Non-Supervisory

Job title: TTS Research Operations Lead

Official title in USAJOBS: IT Program Manager

Number of vacancies: 2

Location: Anywhere in the U.S. (remote)

Salary range: GS-14 ($122,198 to $191,900)

Your salary, including base and locality, will be determined upon selection, dependent on your actual duty location. Please note the maximum salary available for the GS pay system is $191,900. For specific details on locality pay, please visit OPM’s Salaries & Wages page or for a salary calculator OPM’s 2024 General Schedule (GS) Salary Calculator . You can find more information in our compensation and benefits section .

Travel requirement: Occasional travel may be required up to 10%-20% per year.

Work schedule: Full time.

Appointment type: This is a permanent position.

Learn more about the benefits of working at GSA and TTS .

Role summary

TTS improves the public’s experience with the government by helping federal agencies build, buy and share technology that allows them to be more accessible, efficient, and effective. Our goal is a world of to provide easy-to-use, effective, and secure digital government products and services for the American people. You’ll make a difference by bringing your leadership and creativity to a talented and passionate community while creating impactful initiatives that will directly affect the American public. TTS has not previously had centralized support for conducting research. This is an opportunity to identify approaches to supporting user research at scale at TTS. The TTS Research Ops Program Manager will work collaboratively with the Senior Advisor, Technology and the Public, and TTS Delivery/Program teams to manage participant recruitment for UX studies. The Program manager will also drive process improvement in research operations at TTS in order for delivery to be driven fundamentally by the voice of the public/customer through human-centered design methodologies and empirical customer research. They will establish and maintain partnerships with federal leaders in UX research, community engagement and public participation. This role is permanent.

Key objectives

• Participant recruiting & compensation: Develop options and manage support for recruiting, screening, scheduling, securing participant agreements and consents, compensating, and thanking participants. - Identify recruitment sources to reach underserved and underrepresented communities. Manage procurement processes when necessary, in coordination with the TTS Office of Agreements.
• Knowledge management: Identify approaches and tools for ensuring knowledge gained through research is findable and understandable to reduce redundancy and leverage work across teams. Manage procurement processes when necessary, in coordination with the TTS Office of Agreements.
• Training: Identify and provide or source training needed across TTS business units to mature research practices in collaboration with UX and CX supervisors and with Research Guild co-leads.
• Tools management: Identify research ops related tools, such as 3rd party platforms for data storage, unmoderated usability testing, card sorts, etc. needed by TTS business units. Manage procurement in coordination with TTS Office of Agreements as well as user access.
• Governance: Ensure required processes and procedures are followed, including retention schedules, periodic compensation justification checklists reviews, ethics, data security, PRA, and exclusion of PII. Manage documentation and maintenance of these processes and procedures.
• Research Support: TTS has not previously had centralized support for conducting research. This is an opportunity to identify approaches for growing capabilities, engaging with vendors, and/or providing staff augmentation across business units.
• Budget management: Identify and track budget and spend for Research Ops services
• Research, develop, and encourage best practices in key areas of research operations. Create space for experimentation and iteration.
• Identify team needs and gaps. Continuously examine, experiment, and measure improvements to our research operations and processes.
• Collaborate with Designers, Product Managers, and UX Researchers to effectively understand their research recruitment needs and to drive their requests to successful completion. Collaborate across roles and organizations to build strategic relationships, achieve common goals, and to resolve sensitive issues.
• Maintain UX research operations handbook documentation with accurate, standardized, and transparent processes and procedures.
• Promote collective success; make time for collaborative decision-making in project work; acknowledge how others’ contributions led to achievements; and create shared ownership of success, risks, and accountability.
• Champion diversity, equity, inclusion, and accessibility in research operations
• Administration of our internal research toolsets
• Identify TTS-Wide UX research and Research Operations training needs and coordinate with training plans to meet those needs
• Coordinate with appropriate support teams on training and programming for accessibility principles and techniques to enable delivery teams to gain a deeper understanding of UX Research
• Provide training resources for other units (i.e., accessibility and procurement, accessible documents) to ensure accessibility requirements are incorporated into all appropriate processes and workforce tools
• Serve as an advocate and educator for UX Research across and beyond the TTS agency, championing the affective and appropriate use of services across government
• Ensure continued technical excellence in your unit
• Communicate regularly with your team, as a group and in 1:1s, to provide mentorship and guidance, and help remove obstacles to their success
• Steward the Research Ops team’s professional development by identifying appropriate training, developmental assignments, and/or details. Incorporate equity and inclusion into training, speaking events, and experiential learning opportunities. Tailor approaches to individuals’ needs.
• Work with individuals to identify and develop their strengths, helping team members pursue opportunities that enhance their talents
• Constructively address situations, issues, and behaviors. Initiate difficult conversations and clearly communicate corrective actions.
• Support the onboarding of new Research Ops staff
• Maintain a work environment of respect, diversity, equity, inclusion, accessibility, mutual support, flexibility, collaboration, continuous learning, and commitment to customer / partner needs. Ensure all perspectives are valued and included. Uphold TTS values of inclusion, integrity, and impact.
• Promote transparency about how decisions are made. Regularly include others in planning and decision-making.
• Incorporate diversity, equity, inclusion, and accessibility practices into project work. Identify power dynamics within teams and with partners, respond thoughtfully, and open space equitably among team members.

Qualifications

Provide as much detail as possible on your resume so that we can evaluate your previous experience. Follow our guidance on creating a federal style resume.

Failure to provide required information may result in disqualification.

For each job on your resume, provide:

• The exact dates you held each job (from month/year to month/year or “present”)
• Number of hours per week you worked (if part time)

SPECIALIZED EXPERIENCE REQUIREMENTS:

To qualify, you must have one (1) year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is defined as follows:

• Strong communication, coordination and collaboration skills
• Experience synthesizing data and findings into high-level reports for leadership and other stakeholders
• Experience with the Paperwork Reduction Act (PRA) or similar research compliance processes
• Experience in the field of UX Research with a proven understanding of quantitative and qualitative research methods
• Experience with scheduling sessions and communicating with internal and external participants/stakeholders
• Experience regularly managing multiple research projects at a time

How to Apply

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Operations and Strategy Manager

Job posting for operations and strategy manager at peachy studio.

Peachy is dedicated to breaking down care barriers and revolutionizing wrinkle treatment through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our commitment to transparent pricing, superior care quality, and scientifically-backed solutions drives our mission.

Peachy is seeking an Operations and Strategy Manager who is a dynamic and ambitious professional with a background in consulting and a passion for operations and analytics. The ideal candidate will thrive in a fast-paced, multi-unit service-based environment and play a pivotal role in supporting our rapidly growing business.

As a key member of our team, you will have the opportunity to identify and propose solutions to improve processes, optimize scheduling, and drive performance metrics across our studios located in NY, DC, IL, and TX. Your contributions will be instrumental in shaping the future growth and success of Peachy. The ideal candidate will have 1-2 years of experience in an operations or analyst role, bringing a blend of analytical expertise and strategic thinking to the table.

Reporting directly to our Director of Studio Operations, this role offers a unique opportunity to get hands-on experience in a variety of areas that impact our business. This position is hybrid, requiring 3 days per week at our corporate headquarters and/or Peachy Studios in New York, providing a dynamic and collaborative work environment where you can make a meaningful impact. If you are ready to take on new challenges, contribute to a vibrant team culture, and play a critical role in our growth journey, we invite you to apply for this exciting opportunity.

What You’ll Do:

• Studio Scheduling Optimization: Develop and implement schedules for both providers and studio experience staff, optimizing for specific metrics and operational targets, utilizing Legion and BLVD platforms for scheduling and monitoring.
• Data Analysis and Business Insights: Analyze scheduling data, KPIs, and operational metrics to drive decision-making and performance improvement. Collaborate with growth and operations partners to establish targets and algorithms for scheduling.
• Performance Monitoring and Reporting: Create and manage studio dashboards to track and communicate key performance indicators (KPIs) related to 4-wall performance, including but not limited to product sales, NPS, and brand standards scores.
• Project Management: Lead projects related to KPI improvement, operational enhancements, and new initiatives rollout. Collaborate with team leaders for continuous improvement and accountability.
• Studio Operations Oversight: Supervise studio transactions, assist with client escalation processes, and support the maintenance of brand standards and client experience. 
• Facilities Management: Oversee facilities management processes and systems to decrease costs and ensure optimal facility conditions. Coordinate with property management, landlords, and vendors as needed.

Who You Are:

• Optimizes Processes - Identifies and creates processes that get work done into efficient workflows; Designs and seeks ways to improve processes that allows leadership to manage from a distance.
• Manages Complexity - Acquires and analyzes data from multiple sources to uncover root causes; Able to make sense of complex issues; Evaluates various solutions to make recommendations for the best way forward.
• Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
• Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
• Tech Savvy - Readily learns and adopts new technologies. Experiments with, and applies learnings from a range of existing and new systems and technology to enhance organizational outcomes.
• Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning & Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.  

What You Have:

• Bachelor’s degree in Business Administration or related field strongly preferred.
• 1-2 years experience working in a consulting firm is strongly preferred.
• 1-2 years experience in a business analytics, operations, or similar role including project management, data collection and analysis, process improvement, etc required.
• Experience working within a high growth, startup environment preferred.
• Experience supporting a multi-unit and/or multi-state service based company preferred.
• Experience with inventory management systems and/or timekeeping systems, and facilities management is preferred.
• Intermediate proficiency in Google Sheets and/or Excel - Comfortable using Google Sheets/Excel for organizing data, applying intermediate formulas, creating charts, and using Google Slides to develop visually appealing presentations with custom layouts and transitions required.
• Strong problem-solving and analytical skills, with a highly data-driven approach required.
• Ability to work with and analyze large datasets effectively required.
• Excellent organizational and time management skills, with the ability to manage multiple tasks simultaneously required.
• Strong communication and interpersonal skills, capable of working collaboratively with team leaders and staff required.
• Ability to be proactive, take initiative, and work independently with minimal supervision.
• Based in or able to commute to New York City, with the capacity to work in person a minimum of 3 days per week required.
• Minimum of 18 years old and eligible to work in the United States without sponsorship.

Pay & Perks:

• The target pay range for this role is $90,000-$115,000/year, plus up to 25% in an annual bonus based on company and individual performance. Peachy may pay more or less than the posted range based on factors including but not limited to: relevant experience, qualifications and location. This range may be modified in the future
• Health & Wellness Perks
• Employee discount for Peachy services and products
• 401K program participation after 90 days of employment 

This position requires additional responsibilities not listed here and may change throughout employment.

By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy’s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy’s Privacy Policy, which can be found here: https://peachystudio.com/pages/privacy-policy

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