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A Manager’s Guide to Successful Strategy Implementation

• 16 Jan 2024

To address business challenges and concerns, organizations must constantly monitor, evaluate, and adjust their strategic initiatives . When it’s time to implement a new strategy, it’s typically up to managers to do so.

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What Is Strategy Implementation?

According to the online course Strategy Execution , strategy implementation is the process of turning plans into action to reach business goals and objectives . In other words, it’s the art of getting stuff done.

Your organization’s success rests on your ability to implement decisions and execute processes efficiently, effectively, and consistently. Yet, that’s often easier said than done.

“If you've looked at the news lately, you've probably seen stories of businesses with great strategies that have failed,” says Harvard Business School Professor Robert Simons, who teaches Strategy Execution . “In each, we find a business strategy that was well formulated but poorly executed.”

You can learn a lot from failed strategies , and understanding how to implement a successful one is vital to leading change. Here are steps you can take to effectively roll out your business strategy .

4 Steps in the Strategy Implementation Process

1. handle tension.

Making tough choices isn’t easy, and you need to manage any tension that arises with change.

In strategy implementation, tension often exists between innovating to grow your business and controlling internal processes and procedures.

For example, leaders at ride-hailing company Uber have faced challenges in balancing growth and control. While Uber has transformed the transportation industry, its need to expand has led to several instances of misconduct due to insufficient internal controls .

You can manage tension and find balance by designing and implementing levers of control , which comprise:

• Belief systems : Organizational definitions you communicate and reinforce to provide direction to employees
• Boundary systems : Negatively phrased statements that tell employees what behaviors are forbidden
• Diagnostic control systems : Formal information systems that help monitor organizational outcomes
• Interactive control systems : Formal systems managers use to involve themselves in subordinates' decisions that impact strategic uncertainties

These levers help create opposing forces throughout strategy implementation that continuously balance each other. While half of them (belief systems and interactive control systems) promote innovation and inspiration, the others (boundary systems and diagnostic control systems) establish boundaries and threats of punishment when employees cross the line.

To ensure your strategy execution succeeds , use the power of tension when designing management control systems.

2. Align Job Design to Strategy

No matter how well-formulated your business strategy is, it can’t succeed without your team. To prime employees for success, it’s essential to design jobs with strategy in mind.

Job design is structuring jobs’ components to enhance organizational efficiency. Its common elements include task allocation, job development, and feedback and communication.

“Job design is a critical part of strategy execution,” Simons says in Strategy Execution . “If individuals don't have the resources they need and aren’t accountable in the right way, they won’t be able to work to their potential.”

According to Simons, you can use the Job Design Optimization Tool (JDOT) to design or test jobs by analyzing their balance of demands and resources.

The tool prompts you to consider:

• What resources do employees have to get the job done?
• What measure will we use to evaluate their performance?
• Who must they influence to achieve their goals?
• How much support can they expect when reaching out for help?

By answering these questions and ensuring they align with your strategy, employees can directly support your initiatives.

3. Inspire Employee Buy-In

Even if you position employees for success through effective job design, you must still gain their buy-in for strategic goals . According to a Gallup survey , organizations with strong employee engagement experience 10 percent greater customer loyalty and 23 percent higher profitability.

You can garner their support by communicating your organization’s core values —its purpose that impacts what employees should do and how they should act.

According to Strategy Execution , effective core values possess two attributes:

• Inspiration: They make employees proud of where they work.
• Guidance: They ensure employees know whose interests to prioritize when making difficult decisions.

Communicating your organization’s core values doesn’t just help bolster support for strategic initiatives; it also provides employees with a purpose to improve performance and workplace accountability .

Another useful tool is ranking systems.

“Ranking systems—which are quite common in practice—have really good features that managers can use to stimulate performance,” says HBS Professor Susan Gallani in Strategy Execution .

Ranking systems provide clear measures—like leadership capabilities—for employees to determine their ownership in your business strategy. Gallani says establishing such measures helps eliminate unknowns that create anxiety.

“What the ranking system does—it takes that shock away,” Gallani says in Strategy Execution . “Everybody's compared at the same level, and that's good because it really highlights the individual contribution of different workers and points out who did better and who did worse.”

By implementing ranking systems, achievement-driven employees can be more likely to invest in your business strategy.

Related: How to Get Employee Buy-In to Execute Your Strategic Initiatives

4. Manage Risk

Even if you take these steps when implementing your business strategy, your initiatives can still fail.

“Competing successfully in any industry involves some level of risk,” Simons says in Strategy Execution . “But high-performing businesses with high-pressure cultures are especially vulnerable. As a manager, you need to know how and why these risks arise and how to avoid them.”

Engaging in risk management —the systematic process of identifying, assessing, and mitigating threats or uncertainties that can affect your organization—is crucial to long-term success.

Three types of pressures that make you vulnerable to risk are:

• Information management

Business risks aren’t always obvious, making it critical to identify unexpected events or conditions that could impede your organization’s business strategy .

“I think one of the challenges firms face is the ability to properly identify their risks,” says HBS Professor Eugene Soltes in Strategy Execution .

For example, the automotive industry heavily relies on semiconductors. However, due to an unexpected disruption in manufacturing priorities during the COVID-19 pandemic, companies had to navigate production during a semiconductor shortage .

By understanding your strategy’s vulnerabilities, you can prevent failures because of unanticipated events and protect your organization from challenges like increased market competition, evolving technologies, and shifting customer needs .

Learn How to Oversee Strategy Implementation

Implementing strategy successfully is challenging.

By taking an online strategy course , such as Strategy Execution , you can draw insights from real-world business examples and build the strategy execution skills and knowledge to achieve your organization’s objectives.

Do you want to improve your strategy implementation? Explore Strategy Execution —one of our online strategy courses —and download our free strategy e-book to take the first step toward doing so.

This post was updated and republished on January 16, 2024. It was originally published on February 25, 2020.

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Strategic Implementation: More Than Just Implementing Strategy

By Kate Eby | November 27, 2017 (updated December 4, 2021)

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Strategic implementation is a key ingredient of modern business: Once an organization creates a strategy to meet its goals, implementation is the next step for successful execution. Essentially, the implementation phase outlines how a company plans to achieve its goals. Business theories and frameworks help guide strategic formulation, implementation, and execution. This article explains strategic implementation and how it differs from other strategy tactics. You’ll learn about key steps and pitfalls, review some examples, and get expert insights.

What Is Strategic Implementation?

There are numerous definitions of strategic implementation on the web, including the following:

Business Dictionary : The activity performed according to a plan in order to achieve an overall goal. For example, strategic implementation within a business context might involve developing and then executing a new marketing plan to help increase sales of the company's products to consumers.

The Houston Chronicle : The process that puts plans and strategies into action to reach goals. A strategic plan is a written document that lays out the plans of the business to reach goals, but will sit forgotten without strategic implementation. The implementation makes the company’s plans happen.

OnStrategy : The process that turns strategies and plans into actions in order to accomplish strategic objectives and goals.

What these and other definitions have in common is that they discuss turning a theoretical plan (about an organization’s direction) into manageable tasks that team members can perform to achieve the stated goals.

Once an organization creates a strategy, it needs to be implemented, and then executed. Here are the high-level steps in strategic implementation (which we will discuss in detail later):

• Communicate
• Align initiatives with strategy
• Engage staff and outside stakeholders
• Allocate resources
• Make structural adjustments
• Create strategic evaluations

Strategy Implementation vs. Strategic Implementation

Whether or not a difference exists between strategy implementation and strategic implementation depends on who you ask.

Ray Mckenzie, Founder and Managing Director of Red Beach Advisors , says, “Strategy implementation is a larger umbrella, or a holistic view of what’s going to happen, and looks at products and pricing and how we function as business. Strategic implementation is a plan for implementation of a specific objective: For example, if I have a piece of software that I want installed in three months.” One scenario might be if you want to integrate CRM software into your organization, you’ll need to identify the steps to take to execute the integration.

Lloyd Baird is the Jon M. Huntsman Visiting Professor at Utah State University . Of the difference between the two phrases, he says, “It depends on what organization or company you are talking to.”

In this article, we’ll treat strategy implementation and strategic implementation as synonymous.

Getting Strategic

As organizations evolve, they often change from a reactive to proactive operational style. It’s at this point that an organization begins strategic planning, which leads to strategic implementation.

Formulation, Implementation, and Execution

Strategy formulation (also known as planning), implementation, and execution are intertwined, but each are distinct. Formulation is the creation of a framework that guides decisions. Implementation is preparation and putting elements of the strategy into place. Execution is the decisions made and activities performed throughout the company, with the objective of meeting goals outlined in the strategy.

For example, imagine you're the coach of a football team in a critical 4th-and-1 situation. In this case, the terms would function as follows:

• Formulation: You select a play from your playbook, with the objective of getting a first down.
• Implementation: The players position themselves on the field as outlined in the chosen play, and you place the best offensive linemen up front, and the sturdiest running back in the backfield.
• Execution: The ball is snapped, the linemen push their defensive counterparts back, and if all goes well, they open up enough ground so that when the running back gets the handoff, he can move it across the line of scrimmage for a first down.

Smartsheet offers many templates to assist with strategic formulation.

Thinking About Strategic Implementation

In his paper Strategy Implementation as Substance and Selling , author Donald C. Hambrick and Albert A. Cannella, Jr., state  “… implementation must be considered during the formulation process, not later, when it may be too late.” They continue, “The strategist will not be able to nail down every action step when the strategy is first created, nor … should this even be attempted. However, he or she must have the ability to look ahead at the major implementation obstacles and ask, ‘Is this strategy workable?’”

Corporate Strategy and Business Unit Strategy

Executives create the corporate strategy, which determines the company’s lines of business. It also addresses how business units can work together to increase efficiency. Business unit strategy is created by the leader of each unit, and revolves around how the corporate strategy is put into action. In other words, corporate strategy determines what happens, and business unit strategy determines how it happens.

To align corporate and business unit strategies, executives must encourage the development of business unit strategies that both contribute to corporate strategy objectives and respond to their competitive situation, whether geographical or functional.

In a 1984 paper titled Business Unit Strategy, Managerial Characteristics, and Business Unit Effectiveness at Strategy Implementation , authors Anil K. Gupta and V. Govindarajan explain, “The absolute performance of a business entity depends not just on the effectiveness of its internal organization in implementing the chosen strategy, but also on industry characteristics and the choice of strategy itself.”

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Why Is Implementation Important?

Executives formulate the strategy that business units will execute. However, implementation requires the participation of the entire organization, so implementation is as important — if not more so — than the strategy itself. For example, you can buy seeds and plant them in your garden with the goal of serving a home-grown salad every night at dinner, but that doesn’t ensure that you’ll reach your goal. If you plant at the wrong time of year, if the seeds are not viable in your climate, or if the soil is depleted, you’ll still be buying vegetables from the store for a long time to.

Because strategic implementation is the most important, it’s also the most difficult to achieve. A 1989 Booz Allen study found that 73 percent of managers thought that strategic implementation is more difficult than formulation, 72 percent think that it takes more time, and 82 percent say it’s the part of the process over which they have the least control. But there’s been progress. In a 2015 survey of reports titled Strategy implementation: What is the failure rate? , authors Carlos J.F. Cândido and Sérgio P. Santos conclude that the implementation failure rate has fallen from the between 70-90 percent in the mid 1980s to about 44 percent in the early 2010s.

There are many reasons that strategies can fail. A bad plan (e.g. one that has unrealistic goals), or poor execution (e.g. not adapting to changing conditions) can cause failure, but since implementation is the key aspect, there are more possible pitfalls, including the following:

• Stakeholders Don’t Buy-In: Those who are responsible for executing a strategy won’t want to do it if they don’t believe in it. Ray McKenzie says, “Not having completed buy-in from the team is first and foremost. If people don’t buy-in, it won’t get completed.”
• Resources Aren’t Aligned with Strategy: For example, if you want to sell red balloons, but fill your warehouse with blue ones, you won’t meet your goals.
• Incentives Aren’t Aligned with the Strategy: This happens when you reward people for completing tasks that don’t contribute toward the key performance indicators (KPIs) .
• You Don’t Plan to Adjust: Lloyd Baird says, “There’s an old military saying: Your battle plan is great until you contact the enemy, then everything changes. Things are changing so fast in organizations that if you don’t have a method to adapt, evaluate, and change, you’re going to fail. The people that are really good are the ones who are adapting along the way.”
• Continuing To Do Things that Used To Work: Rather than relying on old mechanisms for success, stay current with trends and tools.
• Internal Politics: Turf battles or personal disputes can prevent an organization from properly implementing a strategy.
• Accountability Void: When implementing a strategy, everybody involved must be made aware of their responsibilities, and the consequences of not meeting them.
• No Milestones: As Ray McKenzie explains, “A strategy only works for a period of time — you have to have an outline of those dates.”
• Lack of Empowerment: This happens when people and teams aren’t given the authority, resources, and tools to execute the strategy.
• Communication Breakdown: If the organization is not sharing the strategy, or is sharing it in the wrong ways, the team won’t understand it.

Challenges and Criticisms of Strategic Implementation

Like any business process, strategic implementation has its share of challenges and criticisms. However, if an organization is aware of the limitations of strategic implementation and the obstacles that may arise, they can overcome potential challenges.

Key Leadership Theories for Implementation Strategy

Leadership theories guide how executives think about the world and their organization’s place in it. A couple important, related theories are discussed below.

Tipping Point Theory

• What It Is: The nce a critical mass of people gets behind something, it spreads quickly. Malcolm Gladwell’s 2000 book, The Tipping Point, provides many examples of this theory in action, from the changes in the Bill Bratton-led NYPD in the 1990s that resulted in a dramatic drop in crime, to the way Hush Puppies shoes became popular again once key people in the fashion world started wearing them. The makeup of a critical mass will vary by organization: It could be a majority, or it could be a small group of influential people.
• How It Can Help with Strategic Implementation: While implementing a strategy, executives can identify what constitutes a critical mass in each business unit, and work to get those people invested in the strategy. Once those team members are on board, they’ll bring the rest of the team along.

Blue Ocean Theory

• What It Is: It sprang out of a marketing theory with the same name, which posits that companies should create opportunities in market areas where there isn’t much competition to provide greater growth opportunities. For example, Southwest Airlines became a major player by combining customer-focused service, low prices (partly achieved by flying from secondary airports and partly by using only a single aircraft), and flying to underserved areas. As a leadership theory, Blue Ocean tasks leaders with undertaking the activities that increase team performance, listening to feedback from all parts of their organization, and developing leaders at all levels.
• How It Can Help with Strategic Implementation: Having leaders at many levels focus on activities that increase team performance and listen to every level, the strategies they develop will be easier to implement. This method helps the leaders generate some built-in buy-in. By walking the leadership walk, others are more likely to follow along.

What Do You Mean by Strategic Evaluation?

Strategic evaluation is a type of business performance measurement (BPM) system. In a 2007 paper Towards A Definition of a Business Performance Measurement System , Monica Franco-Santos et al. describes it as, “...a set of metrics used to quantify both the efficiency and effectiveness of actions; or as the reporting process that gives feedback to employees on the outcome of actions.” Strategic evaluation (often written as strategic evaluation and control, when it’s used as part of a strategic management model) is a cyclical process that helps managers and executives determine whether programs, projects, and activities are helping an organization meet their strategy’s goals and objectives. In short, it can help an organization stay on and get back on track.

Strategic evaluation is performed during the execution phase, but you create the process during implementation. There’s always a need to get and analyze feedback to find out what is and isn’t working, identify ways to fix what’s not working, and record the lessons learned for future strategies. There are four high-level steps in the strategic evaluation process:

• Set benchmarks
• Compare results against benchmarks
• Analyze the differences
• Take corrective actions

There are a few different facets of strategic evaluation. Each facet is important and shouldn't be ignored, as using all four ensure that you’ll discover any possible root causes of a problem.

• Premise: Were the strategic goals realistic and achievable?
• Implementation: Was the process of implementing organizational changes based on the strategy performed properly?
• Strategic Surveillance: Are processes and tasks being performed as expected, and if so, are they getting the desired results?
• Special Alerts: While strategic evaluation should take the long view, and not focus too much on short-term fluctuations, it needs to evaluate how changing market conditions and competitors’ actions, as well as unexpected events, affect the strategy. Taking this view will highlight those surprises and changes — then you can implement contingency plans and bring in crisis management teams if required to change the strategy’s execution.

Strategic evaluations are a great way to learn. Ray McKenzie says, “Have a follow-up with the team to see what worked, or if you should do things differently next time around."

How Strategic Implementation Works in Different Organizations

With the rise of mass production in the 19th century, companies began to centralize key functions like sales and finance, which led to economies of scale. Later, as some firms became diversified and began to increase their market, they created business units that focused on product lines or geographical regions. The firms may have lost some of the previously gained economies of scale, but they were able to better react to market conditions.

Centralized organizations could use strategic implementation to make shared services more efficient. Diversified organizations could coordinate processes and goals between various regional offices or product-focused groups.

Later, companies started using the matrix organization to try to take advantage of both the economies of scale created by centralization, and the adaptability of the geographical or product-focused organizations. Matrix organizations are difficult to coordinate. Implementing a strategy can help everyone focus on the same goals.

In the 1990s, the business process reengineering (a version of this is know as Total Quality Management, or TQM ) drove the creation of organizations that were organized around processes. Again, implementing a strategy can help everyone focus on the same goals.

Going forward, virtual, networked, and “Velcro” organizations (a concept where the organization can be pulled apart and put back together in response to changes in the business environment, or as Lloyd Baird says, “a network of relationships”) will have the same issues that strong strategic implementation can help.

What Is Involved in the Implementation Process

After formulating and finalizing a strategy, it’s time to share it with the organization. Next, you may need to make changes to the organization in preparation for the execution phase. The steps to take are as follows:

Communicate: Everyone in the organization, and some outside, must learn about the strategy, how it affects them, and what changes they’ll need to make to support it. As you cascade the strategy throughout the organization, different groups will need to be made aware of the parts that are important to them. Sales and marketing teams will want to hear more about the sales goals, while IT will be more concerned about changes to the network and new required software. A vendor will need to know what changes they’ll need make to the materials they provide.

Engage Stakeholders: After communicating the goals, managers and staff (as well as any contractors or vendor affected) need to understand the importance of the strategic goals, their role in strategy execution, their responsibilities, and the impact of meeting or not meeting the goals or fulfilling their responsibilities. Using stakeholders throughout the organization to be champions of the coming changes will make the job easier.

Align Initiatives with Strategy: You’ll likely need to update processes, swap out tools, and make other changes to ensure company activities are contributing to the KPIs laid out in the strategy.

Allocate Resources: What needs to be bought or moved to prepare for execution? What funding needs to be allocated to strategic, operational, and capital expense budgets?

Make Structural Adjustments: Do you need to hire new people? Will there be a round of layoffs? Will you need to change any reporting structures? Are new vendors or contractors required? This is the hardest part of the implementation to perform.

Create a Strategic Evaluation: Implement repeatable processes that will check progress toward the goals, and provide data to executives and managers to determine what changes need to be made to the strategy or it’s execution to keep the organization on track to meeting the goals.

The Three Cs of Strategic Implementation

In a 2012 Forbes article , Scott Edinger composed a concise checklist of considerations. When preparing to implement, keep these in mind:

• Clarify: Avoid high-level statements that only resonate with the C-suite. Write your strategy in a way that connects with front-line employees and managers.
• Communicate: Spread the message in as many ways as you can. Connect the strategy to each group's’ core purpose.
• Cascade: Translate the strategy into actions through the organization. Managers at every level will be the ones who handle this.

5 Changes That Support Successful Implementation

Another lens to look through is, “What changes need to be made to implement the strategy?” You can divide the answer into five groups:

• People: Train or hire the right (and the right number of) individuals to implement plans. Ray Mckenzie advises, “Build a team of people who are key and can help you move your strategy forward.”
• Resources: Get funding and sufficient time to implement required changes.
• Organization: Restructure the company to support the strategic goals.
• Systems: Acquire the tools needed to perform the required processes.
• Culture: Work to create an environment that prioritizes the actions needed to reach the stated goals.

McKinsey 7S Framework

The McKinsey 7S framework is an organizational tool developed at the McKinsey & Company consulting firm in the 1980s, by Robert H. Waterman and Tom Peters. The framework can be used in many ways, including to determine how well an organization is prepared to change in order to implement a strategy.

Here are the 7Ss:

• Strategy: What needs to to be implemented
• Structure: The chain of command
• Systems: The tools used to perform tasks and complete processes
• Skills: What employees can do
• Style: How the leaders lead
• Staff: The employees
• Shared Values: The core values, expressed through the corporate culture

These can be divided into the hard Ss (Strategy, Structure, Systems), which are tangible, and the soft Ss (Skills, Style, Staff, Shared Values), which are intangible. In order to ensure smooth implementation, align each of these categories.

Examples of Successful and Unsuccessful Implementation Strategies

As previously mentioned, because strategy formulation, implementation, and execution are intertwined, it may difficult to know which phase is the cause of strategic failure. Here are some quick examples of success and failure where implementation is key.

Wal-Mart: The corporation became the retail giant they are by having low prices. They made lower margins by having high volume. In order to do that, they implemented a supply chain strategy that reduced operating costs. As they grew, their strategy was to use their size as a bargaining chip with suppliers to get even lower prices.  

J.C. Penney: Penney’s was a major retailer in the U.S. for many years, but when the landscape changed, they kept doing the same things. When the company finally brought in new leadership in 2011, they implemented a strategy that eliminated coupons that customers used and lowered their regular prices. They also changed their retail mix. When sales began to fall, they maintained their implemented strategy without adjusting. If they had taken advantage of the data from strategic evaluations and had responded appropriately, they might have been able to salvage the parts of their strategy that were working.

Apple: In the late 1990s, Apple was close to going out of business. They had many products that didn’t sell. When Steve Jobs returned, he implemented a strategy that reduced the number of products, and worked to develop new ones. This approach eventually led to the invention of the iPod. The iPod was not the first MP3 player, but it was the first to catch on because of its ease of use and storage capacity. This, in essence, was an application of the Blue Ocean theory: Apple found a market segment that wasn’t very competitive, and created a product that was better than what was available. For a long time, Apple was the dominant player in that market segment.

Google: While Google is successful in most ventures (search, email, maps), they have had some notable stumbles. One is Google Glass, the company’s wearable computer. While the idea was good, the device was very expensive, was not easy to use, there were concerns about privacy, and was an unattractive pair of glasses. Mostly, there was no real compelling reason to use it. Google Glass was a failed application of the Blue Ocean theory, and also another failure to adapt to data from strategic evaluations.

Strategic Implementation without Disruption

Strategic implementation can involve the restructuring of reporting relationships: adding, deleting, or updating processes, or even layoffs. This process can be painful for employees, and can cause problems when it’s time to execute strategy.

Restructuring can be expensive, and the new structure can create issues as troublesome as those you are trying to solve. Employes have to adapt to the new structure and may be dissatisfied. As a result, a lot of tacit institutional knowledge can be lost as people get shuffled around or worse, leave the company. Restructuring may also result in maintaining legacy systems until they can be phased out, which causes unnecessary expense. Additionally, some people won't be able to fully focus on the new strategy while they keep legacy systems running.

It's far less disruptive to choose an organizational design that’s flexible and can be adapted without major conflicts, and then formulate strategies that can be easily implemented.

Robert S. Kaplan and David P. Norton recommend the balanced scorecard framework, which they co-created in the 1990s. They believe that this framework will minimize the need to go through disruptive restructuring when new strategies change due to the following reasons:

• It focuses on the strategic agenda of the organization.
• It recommends monitoring a small number of data points.
• It looks at both financial and non-financial data.

The implementation of this framework is beyond the scope of this article, but you can read an explanation of its benefits via the Harvard Business Review .

Sometimes disruptive restructuring is necessary. If it can’t be avoided, here are some steps to make it more manageable:

• Break the strategy into smaller chunks, so the disruption is spread over a longer time frame.
• Communicate directly to affected employees. Explain why the changes are needed, and retrain them to adapt to the new structure.
• Use a version of the strategic evaluation process that focuses on the affected employees, have them report their on satisfaction levels, and adjust the strategy based on that feedback to lessen the impacts.

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Strategy Implementation: The 6 Step Process

What is Strategy Implementation?

Strategy implementation is the process used to ensure a strategic plan is executed. It involves translating the high-level goals and objectives outlined in a company's strategic plan into specific actions and initiatives that can be carried out by employees at all levels of the organization.

As a whopping 9 out of 10 organizations fail to implement their strategies, you can’t just create a strategic plan and leave it on the shelf—make sure you have a solid strategy implementation process in place to bring it to life.

In our six-step strategy implementation process, you will transform your static, inactive plan into a living, dynamic, and successful strategy implementation. Read our article on factors affecting strategy implementation to develop an even deeper understanding of strategic implementation.

6-Step Strategy Implementation Process

The implementation process should follow a strategic analysis and strategy formulation phase. After you’ve identified your business problem and strategy to tackle it, you should follow these key steps to put your strategy into action:

• Choose your strategy framework
• Build your plan
• Define projects and KPIs
• Establish your strategy rhythm
• Implement strategy reporting
• Link performance to strategy

Here is our 6-step process guide to strategy implementation to ensure your new strategy evolves from a plan to strategic implementation.

Step #1: Choose your strategy framework

Strategy is something that should be embedded in everything an organization does. 

It must be part of the DNA of both the organization and its people. But if you don't make an effort to call it out explicitly, you won't get the focus or traction you need.

Start with a simple framework that establishes a strategy lexicon everyone understands and can get behind. Whenever someone asks, "how are our strategic objectives going?", everyone must be on the same page regarding what it actually means.

For example, at Cascade , we use the following "strategy house" to define the different elements of our strategy:

We walk you through this approach in our How to Write a Strategic Plan Guide , where you’ll also find a free template you can download to jump-start the development of your strategy.

It gives you a clear way to talk about strategy implementation and avoids using unnecessary jargon.

We've deliberately chosen to include only a vision statement rather than the more popular “ vision and mission ” combo because we found that people struggle to understand the difference between those two.

If you need to add more depth to your strategy, consider using a strategic planning framework such as the Balanced Scorecard or McKinsey's Strategic Horizons . 

However, whichever strategic framework you choose, simplicity should remain your top priority. All of the frameworks in our guide pass this test with flying colors!

Step #2: Build your plan and set clear goals 

The next step of our strategy implementation process is where you start creating your roadmap to success.

Now that you've got your framework in place, you're ready to move on to the actual creation of your strategic plan. We've developed a comprehensive guide on how to write a strategic plan , so we won't go into details here.

But assuming you're using a framework similar to the one above, here's how we'd suggest approaching the creation of your implementation plan with your key stakeholders:

1. Bring together your management team: Gather the leaders of your organization (founders, CEO, directors, etc.) to agree on your vision. You might do this in one workshop but have them engaged with it regularly. Have them read this article to keep everyone on the same page. ‍

2. Define values: At the same workshop, write down the values that the organization holds. They’re crucial for your company’s culture, so go through this article to make the process smoother.

3. Align on strategic priorities : Finally (same workshop still), write down 3 or 4 Strategic Focus Areas the team thinks need to be addressed to reach the vision.

4. Co-create objectives with your teams: Take your basic framework back to your team(s) and have them independently input ideas for strategic goals and objectives under each Focus Area. You must involve them in the planning process and give them a voice. This will ensure buy-in and motivation to implement your business strategies.

💡 Tip : You might want to assign one Focus Area to each member of your leadership team and have them lead the charge for getting that Focus Area fleshed out. This is a great way to ensure buy-in to the final product of your strategic plan.

📚 Recommended read: The Right Way To Set Team Goals

5. Make a final check: Once you've fleshed out the strategic objectives, get back together as a group and ask yourself a series of hard questions:

• ‍ If we deliver each of these strategic objectives under a given Focus Area, will we have nailed that Focus Area?
• If we deliver all of our Focus Areas, will we reach our vision?
• Will our values help or hinder us along the way?

📚 Recommended read: How To Effectively Co-create Strategy At Your Organization (Summary and recording of the workshop with Illana Rosen, Director of Innovation and Strategy at Old Navy)

Step #3: Define KPIs and projects

Now it’s time to cover the bottom layer of our strategy house: projects and key performance indicators (KPIs). 

That's part of the strategy implementation process where top management should empower people throughout the organization to come up with their projects and KPIs to measure success. 

Step 3 of our process guide to strategy implementation is to define your KPIs and create effective projects . You need actionable steps (projects) and a way to measure progress toward your strategic objectives (KPIs).

KPIs are one of the oldest management tools around. And for a good reason—they work. They keep you and your team members honest about progress and focused on outcomes.

They need to become your beacons for implementing strategy. Here are a few tips when it comes to coming up with your own:

• Keep them simple: Don't try to come up with complex ratios that only a small group of people understand. Make them simple and relatable to everyone in the organization.
• Choose at least 1 KPI for each of your strategic objectives : In general, it’s best to have 1-3 KPIs per objective. Too many KPIs can lead to confusion and dilute focus. However, the exact number will depend on the complexity of the objective and available resources. If an objective is particularly complex, it may require more KPIs to adequately measure progress.
• Make it easy to measure them quickly: Large organizations have hundreds of metrics, with each unit and function tracking them in their own set of preferred tools and applications. Bring them under one roof so you can get real-time insights. 
• Don't make them all about the $$$: Sure, profit and revenue might be your end-game, but KPIs should be the drivers of those things—measuring the outcomes alone adds little value.

Here’s an example of focus areas, related strategic objectives, and assigned KPIs:

Focus area: Operational Excellence 

Strategic objective: Reduce waste in the manufacturing process by 15% within the next year

• Scrap rate : Measures the percentage of defective products or materials that are discarded during the manufacturing process. 
• Overall Equipment Effectiveness (OEE) : Measures the overall efficiency of manufacturing equipment. 
• Cycle time : Measures the amount of time it takes to complete one unit of production.

One final point: You need to update the progress of your KPIs at least once per month, or you risk quickly losing focus on them. Spend the time now as part of your strategic planning process to figure out how to access the stats and data you need. 

Projects are the specific initiatives and actions that will help the organization achieve its strategic goals. Here are some steps to create effective projects in the strategy implementation process: 

• Make sure your projects are aligned with your overall business strategy . 
• Prioritize the projects that will have the most significant impact, and define specific project objectives that are SMART (specific, measurable, achievable, relevant, and time-bound).
• For each project, you should have a detailed project plan that includes timelines, milestones, and key stakeholders. 
• Assign teams with the right skills and knowledge to execute the project, monitor progress, and adjust as needed.
• Once the project is complete, hold a retrospective meeting. Evaluate the outcomes, identify successes and areas for improvement, and use this information to inform future projects.

📚 Recommended read: Free Implementation Plan Templates And Examples

Step #4: Deal with business-as-usual

Step 4 in our guide to strategy implementation is where you overcome business-as-usual.

The ironic thing about strategy implementation is that everyone acknowledges its importance, but it's often the first thing to be forgotten about when the going gets tough.

People get so caught up in the day-to-day that they don't have time to focus on the big-picture items that will keep the organization moving forward. This rapidly becomes a self-fulfilling cycle and is one of the most common reasons strategies fail .

Here are some tips to help you break the cycle:  

• Meet often to discuss progress: We'd suggest a minimum of quarterly reviews for higher-level objectives, but monthly would be a great place to start until things get bedded in.
• Determine the attendees: You'll need the leadership team at a minimum—but you also need to involve the rest of the organization. The more they engage with the overall strategy, the stronger the ownership they feel.
• Be conscious of time: Specify the end time and always respect it. Allocate the last 10 minutes (or as many as you need) to “next steps”. Reviewing progress without the next steps is meaningless. ‍
• Define the meeting structure beforehand: What metrics will you discuss? For how long? Which reports will be used? More on this in step #5 below.

Step #5: Implement consistent & simple strategy reports

Step 5 of our process guide to strategy implementation focuses on strategy reporting .

Once you've put your strategy into action, it's important to review and adapt it regularly to ensure it's still on track to meet your business goals. This is where strategy reports come in handy. 

Now that your meetings are in place, you'll want to choose a consistent way of reporting the progress of your strategy implementation . The main objectives of this report should be:

Consistency

Set up a regular schedule for reviewing your strategy reports. This could be weekly, monthly, or quarterly—whatever works best for your business. Everyone should know what to expect and what they need to update before the meeting(s).

The progress report should give an at-a-glance view of how the strategy is progressing. Identify the key metrics that are most important to your business, and focus on those when reviewing your reports and dashboards .

Accountability

Ensure that the report includes the names of the owner of each goal (accountability), as well as the names of the people getting things done (recognition).

Conclusions

Your next steps. Your action plan. What will be done to get to desired outcomes? The strategy report needs to include not only an overview of how the strategy looks now but how it's progressing over time. Try to include a comparison period or graphs/charts that show progress over time to ensure momentum is maintained.

Strategy reports will help you look for trends and patterns in your data. Are there areas where you're consistently exceeding expectations? Are there areas where you're consistently falling short? Use this information to make informed decisions about how to adapt your strategy.

And don't forget - adapting your strategy doesn't mean giving up on it entirely. It simply means making adjustments and tweaks to ensure you're staying on track and achieving your goals. Sometimes, a small tweak can make a big difference in your results, so don't be afraid to make changes as you go.

👉 How Cascade can help you: 

You should be able to create, customize, and share strategy reports with your team with ease. Even if you are not a professional business data analyst. That’s where Cascade comes in. 

With a user-friendly interface, you’ll be able to stay organized and focused on your strategic goals.

But you’ll be able to do more than just create progress reports; Cascade helps you do work that matters—accomplishing business outcomes. Imagine how you would use the extra 2 hours if you wouldn’t have to fill out the spreadsheets to analyze and report on progress.

Step #6: Link performance management with strategic management 

Linking performance reviews to strategy, the first five steps of our process guide to strategy implementation are the absolute basics to ensure that you have success implementing and executing your strategy .

But organizations that truly succeed are those who manage to weave strategy implementation into the fabric of their existence. An easy way to get started with this is to create a formal link between strategic management and performance reviews.

Nothing shows people how important strategy is more than when it impacts their reviews and potentially even their reward and remuneration. Here are a few ways to do it: 

• Build a strategic management system that has these performance review links built into its HR processes.

But even if you're doing performance reviews the old-fashioned way, you can still make a point of awarding specific credit to employees who embrace strategy execution in their role and can demonstrate how they've contributed.

• Encourage your managers to talk to people about strategy regularly. Consider creating a 1:1 template that managers can use which highlights how a person's goals contribute to the strategy.
• Expose your strategy to your people. Lack of communication is a common pitfall that prevents successful strategy execution. If you only present your strategy in PowerPoint, people won’t remember it. Help your people align with the plan by having them access it at will.

👉 How Cascade can help: 

You should see at a glance how connected your functional units are to your strategic goals, giving you the context you need to make informed decisions. 

With Cascade, you get a complete view of alignment within your organization and its teams.

You’ll be able to easily evaluate how the performance of each initiative and team contributes to the success of your strategy. This will help you identify areas for improvement and make data-driven decisions that drive your business forward.

Key Components To Support Successful Strategy Implementation

A well-written implementation plan is not enough to guarantee successful strategy execution . There are several key components crucial to support effective strategy implementation in an organization. Here’s why you should pay attention to:  

Strategic alignment 

Ensure that the strategy is aligned with the overall vision and mission of the organization, as well as the organization's core values. It’s essential to have clarity and unity across all levels of the organization.

Assign ownership of specific tasks and responsibilities to individuals or teams within the organization, and hold them accountable for achieving their objectives. This will promote ownership, commitment, and a sense of responsibility in your team.

Resource allocation

Ensure that the necessary resources, including financial, human, and technological resources, are allocated appropriately to support the implementation of the strategy. Without the right resources, your strategy is just a piece of paper.

📚 Recommended read: Resource Allocation: How To Do It Effectively (+ Templates)

Performance measurement

You should have a transparent performance measurement system in place to track progress. This way, you can easily identify any areas that are underperforming and take corrective action before it affects your overall objectives. Regularly monitor and report on these metrics to track your progress and adjust your strategy accordingly.

Organizational structure

Design your organizational structure to support the implementation of your strategy. Clearly define roles, responsibilities, and decision-making processes to avoid confusion and maximize efficiency.

Effective systems, including processes, procedures, and tools, can help ensure that resources are allocated appropriately and that performance is monitored and evaluated effectively. Use the right systems to simplify your processes and streamline your workflow.

Remember, a well-written implementation plan is just the beginning. To guarantee successful strategy execution, pay attention to these key components. If you’re not sure if you have them covered, try McKinsey’s 7S Model to identify potential implementation constraints. 

Benefits of a well-executed strategy implementation 

Here are some of the key advantages of an effective strategy implementation process:

• Increased revenue: When everyone in the organization is working toward the same objectives, it becomes easier to identify and pursue new growth opportunities.
• Improved operational efficiency: When your team understands their roles and responsibilities and is working toward common goals, they're better able to collaborate and optimize their workflows. This means smoother sailing and less hiccups along the way.
• Better decision-making: With a solid strategy in place, leaders can use it as a guidepost when making important decisions, ensuring they stay aligned with the organization's overall goals and objectives. No more flailing around in the dark!
• Increased employee satisfaction: By involving employees in the strategy development process and regularly communicating progress updates, organizations can foster a sense of ownership and accountability among their teams. Happy employees = happy workplace.
• Enhanced reputation: When a business delivers on promises and consistently exceeds customer expectations, it establishes itself as a leader in its industry and builds a loyal customer base.
• Faster adaptability: By regularly reviewing and updating the strategy, organizations can stay ahead of the curve and be better positioned to pivot in response to new challenges or opportunities. Flexibility is key!

Strategy Implementation Best Practices And Final Tips 

Here are some final tips and best practices to help you implement your strategies like a pro: 

Be decisive and go all in

No action plan is perfect, so don’t get too attached to it. When you spot opportunities or mistakes in your reviewing meetings, act on them decisively. Change is not only natural but necessary to learn and adapt at light speed to the market’s conditions.

Guide decision-making with good strategies

Frame your strategy as choices. The company’s direction must be clear enough that it educates your people’s decisions when they reach crossroads. And they reach crossroads multiple times per day. 

Get rid of static tools

Refining your strategy faces massive friction without a dynamic tool. That means wasting time, losing peace of mind, and ultimately losing money. Cascade removes this friction from all the stages of your strategy refinement, from planning to reporting , and even aligning .

Leverage data analytics

Use data analytics to inform your strategy implementation decisions. Data analytics can help you to identify trends, opportunities, and potential roadblocks, and to make data-driven decisions that support your strategic goals.

If you are struggling to discover insights because your data and metrics are scattered across multiple business and project management tools, Cascade will make your life easier. 

By integrating your metrics into one centralized source of truth , you'll have access to all performance data in one place. This makes it simple to transform statistical information into actionable insights and compelling narratives with effective data storytelling. 

Cascade’s real-time dashboards are designed to help you monitor key sets of data or metrics in real time, giving you the visibility you need to stay on top of what's important.

And with customizable features, you can tailor your dashboard view to suit your needs, making it easy to share insights with your team and keep everyone aligned.

Follow these tips and best practices, and let Cascade help you bring your strategy implementation game to the next level.

📚 Recommended read: Best Strategy Software: 8 Possible Roads To Strategy Execution (2023)

Implement strategies with Cascade 🚀

Working your way through our 6-step process guide to strategy implementation isn't something you'll be able to do overnight. It will take a good few weeks and probably a few iterations. But don't let that be an excuse not to start.

We can tell you without question that when our customers follow the above process, their strategy implementation plan succeeds far more often than it fails. This is an integral component of effective strategic management and shouldn't be overlooked.

By incorporating Cascade into your strategy implementation process, you can simplify your approach and maximize your chances of success. With Cascade's real-time dashboards, centralized business data, and full visibility into performance, you can stay focused and mitigate risks to ensure long-term success.

So why not take the first step today and incorporate Cascade into your strategic management process?

Experience the power of Cascade for yourself by taking a tour of our platform or booking a 1:1 demo call with one of our in-house strategy experts.

Other Related Strategy Implementation Templates 

• Program Implementation Plan Template 
• IT Implementation Plan Template 
• Project Implementation Plan Template
• Digital Transformation Plan Template 
• Strategic Growth Plan Template 

Strategy Implementation FAQs

What is the difference between strategy implementation and strategy formulation.

Strategy formulation is the process of developing a strategic plan, while strategy implementation is the process of executing that plan by coordinating and communicating with different departments and individuals.

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Your toolkit for strategy success.

What is a Business Strategy and How to Create One

13 min. read

Updated March 18, 2024

There is so much you could do to grow your business . You could develop new business partnerships, build new features for your product, or add new products and services. It’s an ever-growing list of seemingly good ideas. 

But you can only do so much with the time and resources available, and chasing the wrong thing can be incredibly costly. How are you supposed to know what’s worth pursuing?

By developing a business strategy. 

• What is a business strategy?

A business strategy outlines what makes your business unique and how you’ll solve a specific problem for your customers. It helps you focus on creating value to solidify a competitive advantage in the market and reach your goals. 

Creating a business strategy gives you a guide for making decisions that prioritize growth . A few use cases for your strategy include:

• Entering a new market
• Launching a product
• Repositioning your business
• Allocating resources
• Addressing business challenges
• Why is a business strategy important?

A good business strategy helps you:

Maintain focus

With a business strategy in place, you’ll be better prepared to avoid chasing every new opportunity. It helps channel your efforts toward opportunities that align with your objectives.

Avoid wasting resources

Without a well-thought-out strategy, there’s a higher risk of wasting time and money, possibly leading to business failure.

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Keep your team aligned 

A clear strategy keeps you and your team on the same page. It guides your collective focus towards specific business goals and ensures everyone moves in the right direction.

Attract investment

Investors need to see how you solve a problem in a way that differs from the competition. Your strategy explains that and shows how you’ll execute on your idea.

Stay competitive

Your business strategy doesn’t just take your customers into account—it also forces you to understand your competitors. You’ll understand how you compare and what it will take to grow beyond them.

• How to create a business strategy

When developing a strategy, keep it simple. Focus on the needs of your customers and the value of your business. Here’s how:

Tip: Download our free one-page business plan template . It provides a simple but effective format to document your business strategy.

1. Know your customers

You shouldn’t take action without understanding your customers’ needs . Read reviews, conduct surveys, dig into forums, and—most importantly—talk to your customers. 

Whatever you do, collect real-world data and develop an understanding of your target market . 

Now, you need to document your results. Add enough information for you, and anyone else, to easily understand:

• Who your target customers are
• How many potential customers there are
• Specific preferences like buying habits, cultural affinities, etc.

Don’t go into too much detail here. Just have enough information to paint a picture of your ideal customer.

What if you’re an up-and-running business?

If you have created a business plan , you should already have a profile of your target market. For this step, revisit your information and determine if it is still relevant and accurate. 

Tip: You may find it valuable to craft a customer persona —a faux customer profile based on your market research . It’s a helpful tool to visualize your customers and keep them top of mind.  

2. Define your value proposition

The crux of your strategy is the distinct value your business provides. The research and information you’ve documented will make defining that value much easier. By the end of this step, you will have brief descriptions of:

• The problem you solve
• Your solution
• Your value proposition

These will be brief but powerful statements for your business. It’s where you define what you do, why, and how you do it better. They’ll drive your strategy and help turn your customers’ needs into memorable statements that you, your employees, and even potential investors will focus on.

Tip: If you’ve written a business plan , you don’t have to start this process from scratch. You likely already have the components or even entirely written statements in your Products and Services and Sales and Marketing sections to use. 

Describing the problem

In a sentence or two, outline the critical problem your target customers face. 

Example: “Most local consumers lack access to fresh, organic bakery options that support health and community sustainability.”

Explaining your solution

Briefly describe how your product or service addresses the problem identified.

Example: “Our bakery offers daily-baked, organic bread and pastries using locally sourced ingredients, providing a healthy and community-supportive alternative to mass-produced baked goods.”

Creating your value proposition

Your value proposition is a clear, concise statement explaining: 

• The unique benefits your products or services provide
• Who you provide them to
• How they are different or better than similar offerings in the market

You can use your descriptions of the problem and solution to help define the key product/service benefits in your value proposition.

List what factors set you apart from the competition. Hone in on a theme for both that resonates with your customer’s needs and preferences. Then, combine these ideas into a single sentence.

Example: For a local organic bakery focused on quality and healthy eating, your value proposition might look like:

“Enjoy fresh, organic goods baked daily with locally sourced ingredients to support your health and community sustainability.”

3. Analyze your competitors

Understanding your competition is crucial for carving out your unique space in the market. Here’s what to look for:

• List your competitors: Identify the main players in your market.
• Evaluate their offerings: Examine their products or services. Try to spot differences in product features, pricing, customer service, or brand perception.
• Assess their value proposition: Understand how they position themselves, the unique value they claim to offer, and how they communicate this to customers.
• Understand what customers think: Look at customer reviews, testimonials, and social media feedback to gauge customer satisfaction and common pain points. 

Like your customer research, you don’t need to be overly detailed here. You want a simple summary of the competition and why you’re different or better than them. That should provide enough information to help with the final step.

Example: After checking out the competition, you realize that your bakery offers far more gluten-free and vegan options (and they taste far better). You’re also planning to offer delivery services, which current bakeries in the area lack. 

But what if your business provides a solution that isn’t drastically different from competitors? It’s a fairly common situation, and you may struggle to immediately identify how to set your business apart.

If this sounds like you, then you’ll need to focus your differentiation efforts on:

• Where the product/service is sold
• Messaging and marketing channels
• How your business makes money

All of which we’ll cover over the next three steps. 

4. List your sales channels

The sales channels you choose and prioritize should be based on the needs of your target customers . 

• Where do they expect products/services like yours to be? 
• Where do your competitors sell theirs? 
• Are there untapped sales opportunities that would better serve your customers?

Focus on that last question if you’re trying to differentiate through your sales efforts. The biggest opportunity may simply be to better serve the purchasing habits of customers instead of offering a fully unique solution. 

Example: 

Let’s revisit our bakery and assume you plan to open a physical storefront. That’s one sales channel—customers make purchases in person. Your competitors also do that, but maybe the location you choose is more convenient and accessible to people on their morning commute. 

As previously mentioned, you also plan to offer your baked goods through 3rd party delivery apps—another sales channel. 

Sticking with that idea, you realize that online ordering is a very attractive benefit to your customers and that most competitors don’t have an up-to-date website. So, you decide to offer online ordering directly through your website.

Other sales options you consider include distribution through local grocery stores and bulk catering contracts. For the purposes of your strategy document, you’d list off these sales channels based on how you’ll prioritize them and end up with something like this:

Sales channels

• 3rd party delivery
• Catering contracts
• Retailer distribution 

5. Explain your marketing activities

How will you spread the word about your business? 

Will you take out traditional ads in newspapers and on billboards? Focus on paid advertising through Google search or Facebook? Maybe branch out and partner with influencers?

Whatever you choose, focus on marketing activities that get you in front of your customers. There’s no reason to invest money in places where your customers aren’t spending their time. If you do, you’ll struggle to see any real return on marketing efforts.

Now, that doesn’t mean you just replicate what your competitors are doing and do the same marketing activities. They may not be the most effective or targeted efforts. In fact, by taking a different approach, you could differentiate your business through the channels and messaging you choose.

You notice that most of your competitors’ marketing consists of billboards, flyers, and similar out-of-home awareness efforts. They don’t market much online or try to directly connect with customers. 

You believe that your target customers appreciate a more personal approach. So, you split your efforts and try to build a connection through complimentary digital and traditional marketing efforts. 

You send direct mailers providing regular incentives that also feature your Instagram. Then you create regular posts showing how your baked goods are made and previewing upcoming treats—which can be repurposed for online ads.  

This approach, compared to your competitors, is far more interconnected. Each effort promotes and bolsters the rest—potentially leading to more consistent messaging and cost-effective creation. 

6. Describe your business model

Your business model describes how your business will make money—covering where revenue comes from and your expenses. 

But, did you know that your strategy can be focused on innovating with your business model?

You don’t need to invent a fully new business model either. Instead, focus on identifying ways to optimize:

• The creation of your product/service
• How you sell your product/service
• How and what your customers pay

You’re not trying to break the mold with how you make money through your bakery. However, you have identified a few ways to make your business model more profitable. 

First, you found local suppliers who can provide high-quality ingredients but are far less expensive to acquire due to a lack of shipping costs. Your expanded sales channels also provide far more options for customers to engage and purchase however they want. 

And since your products are of a higher quality, you’re positioning them as a premium option. However, due to your cost-saving efforts, you’ve been able to keep prices relatively close to competitors and even have the flexibility to go lower if needed.

If you’re just putting your strategy together, don’t focus on going too in-depth with your number crunching. Instead, describe your business model by simply listing your revenue streams and key expenses. 

Once you have a business model that you believe will work (and have ideally tested it with customers ) then create detailed forecasts to make it usable.

Tip: Check out the financial plan step in our business planning guide for in-depth guidance on creating financial forecasts.

Dig deeper:

3 questions to help you build a long-term strategy

Clarify your value, target the right buyers, and understand how to reach them meaningfully by asking three simple questions.

11 tips for creating a long-term strategic plan

Try implementing these tips to turn your strategy into an effective management tool for your business.

• How to execute your business strategy

The process above helps you create your business-level strategy. However, there are ways to make your strategy more actionable.

Define your tactics

Transitioning your business strategy into functional tactics is essential to achieve your business goals. While your strategy sets the direction—tactics detail the operational steps and day-to-day activities necessary for execution. 

Example: One of your differentiation strategies is to provide greater customer service than your competitors. You need to enhance customer satisfaction, which may translate into tactics like implementing a feedback system or training staff in customer service.

Successfully implementing your tactics requires setting clear deadlines, identifying and addressing potential bottlenecks, and adjusting processes. Remember, you want every tactic to contribute to your long-term goals. If you find that work isn’t aligning with your strategy, it likely isn’t worth prioritizing.

Why strategy is useless without execution

Tactics and specific details make your strategy actionable. You’ll struggle to achieve consistent growth if you fail to understand how these three things work together.

7 steps for successful project planning

Similar to your strategy, the most effective projects are thoroughly planned before starting. It may take more time up front, but it will save you time and money in the long run.

Measure performance

The entire point of developing a strategy is to ensure you are making progress toward the growth of your business. Even if you’ve worked through all of the steps we’ve outlined here, you will struggle to make any real progress without tracking and evaluating your performance.

The metrics or key performance indicators (KPIs) you focus on measuring fully depend on your strategy. You should at least track revenue growth and cash flow. These will provide you with the basics for understanding the health of your business. The rest is up to you. 

Are you focusing on bringing in customers? Track your customer acquisition costs and retention rate. 

Looking to improve brand visibility? Retention rate, market share, and Net Promoter Score may be useful options.

In any case, know what you need to track and set up a way to do so as early as possible. Regularly reviewing these metrics provides insights into whether your strategy is working. The longer you go without knowing what demonstrates success, the longer it will take to execute your strategy.

5 signs you need to pivot your business

If you’re losing customers, bleeding cash, or underutilizing your team it may be time to rethink your strategy.

Bring in your team

Engaging key stakeholders early provides unique insights that can lead to a more well-rounded strategy. It also helps foster a sense of ownership and trust between you and your employees. 

You don’t need to share it with everyone in this early stage—but collaborating with the right people can streamline your efforts. You’ll avoid misalignment between individuals, teams, and the business. Plus, it can lead to discussions and ideas for applying the strategy to smaller projects and goals. 

How to create business management standards

Before you get your team involved in developing your strategy, it may be wise to establish set guidelines for everyone to follow and reference.

• What makes a successful business strategy?

Your strategy won’t be perfect. Even if you follow these steps to the letter, unforeseen circumstances, changes in the market, or any number of things will force you to adjust.

The key to a successful strategy is to pay attention to your performance and change course when necessary. Your strategy cannot be static and isolated. If it is, you’ll struggle to grow as things change.

If you’re looking for a tool to help you document and review your strategy—the one-page business plan is a simple but effective option.

See why 1.2 million entrepreneurs have written their business plans with LivePlan

Kody Wirth is a content writer and SEO specialist for Palo Alto Software—the creator's of Bplans and LivePlan. He has 3+ years experience covering small business topics and runs a part-time content writing service in his spare time.

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A 6-step guide to strategy implementation

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But simply having a strategic plan does not guarantee success. Much of your success will depend on your strategy implementation and how willing employees are to adopt it. 

What is strategy implementation? 

Strategy implementation is the fourth, and possibly the most important, step in the strategic management process . It refers to the process you will use to translate chosen strategies into organizational actions that will help you achieve specific goals and objectives. 

Basically, the strategy implementation process defines what you will do to ensure the proper execution of plans, policies, and procedures across the entire organization. It includes the methods your organization will use to develop, use, and combine your organizational structure, resources, control systems, and culture to follow defined strategies. This will lead to better and more consistent performance and to a competitive edge in your market.  

By making the entire organization the focus of your strategic implementation plan, you get a better understanding of organizational capabilities . This helps you to address the who, what, where, when, and how of completing tasks and achieving goals.

Why is strategy implementation important?

A lot of planning consists of brainstorming ideas where the whole team participates, communicates with each other, and shares ideas. Successful strategy implementation requires a team effort. It’s a great tool for bringing everybody together to share ideas and come to a consensus. In addition, strategy implementation translates your team’s ideas into real world actionable items. It inspires confidence and productivity when your team sees that they’ve come up with ideas that will actually work. 

A strategic implementation plan is also important because it can help you to identify areas where you might need more resources (hardware, software, human) and support to successfully execute your strategic plan. This can help you to improve efficiency, quality, and customer satisfaction.

Six steps to a successful strategy implementation plan

Use the following six-step strategy implementation process to ensure successful execution of your strategy.

Step 1: Have an action plan 

Before you can implement anything, you and your team need to know what you are implementing. This means that you need to have a clear, concise, and compelling strategic implementation plan that makes sense for your company and can be easily communicated to stakeholders. 

To ensure that messaging is clear and consistent when communicating your implementation plan to stakeholders and team members, you can develop a strategic planning framework . A framework is like a blueprint or visual outline that helps you to explain to stakeholders how you are working towards your vision, purpose, and goals.

The framework for your strategic plan should include the following elements:

• Your overall goal or objective.
• Strategic drivers or pillars: The internal and external forces that shape your company’s strategy.
• Projects and initiatives: A list of the projects and initiatives involved in your strategy aligned with the drivers or pillars. 

Step 2: Set clear goals

Define your goals and describe the processes that will be used to help team members reach those goals. The list should include shared goals —the goals that the entire team has agreed to work on to successfully complete the project. Shared goals help to keep the team focused and motivated, as opposed to goals created from the top down without the input of the people who will actually work on the project.

Make sure that your goals align with the entire company’s goals, vision, and values. Review and evaluate your goals often and revise as appropriate if there are any that don’t currently align with corporate goals.

Consider creating a visual document to display these goals along with their timelines. Visual documents are generally easier to read and understand at a glance than text alone. Use a whiteboarding application such as Lucidchart  to create a visual document that you can display in a prominent location. This way the team can see where they are, where they need to go, and stay on top of any changes and updates. 

Step 3: Assign responsibilities and roles

You need to determine what roles are needed for the project. Then decide who is best suited to be assigned to each role. To help you determine who is best for each role, create a business capability map . This map should include the capacity of your business to do the work that needs to be done, including available resources such as employees, teams, equipment, materials, and where all of them are located.

Be sure you communicate who is responsible for what. This improves accountability among team members and makes the project more transparent for all interested parties. Also, make sure that everybody understands the expectations and timelines for their assignments. Set up a communication process that must be followed so that there are no surprises and nothing falls through the cracks during the project.

Set up a strong leadership structure so your teams know who the decision-makers are and who they can go to when they need support. Good leaders can drive the strategy forward, keep the project on track, and step in to help solve problems if they come up. 

Step 4: Execute your strategic plan

When everybody knows their roles and assignments, it’s time to roll out the strategic plan. Monitor progress to ensure that processes are running smoothly. This will help you to identify problems and revise processes if needed.

Step 5: Get progress updates and communicate often

Be sure to communicate often with your teams. Frequent updates can help to bolster morale on your various teams. Provide frequent feedback to keep team members productive and to keep up team and individual morale. Good feedback can help your teams to stay focused and motivated to real goals and maintain productivity.

Report progress so stakeholders and senior management know what is going on. Progress reports can help you know what is or isn’t working so you can reassign resources as needed or tweak processes to keep things moving. 

Lucidchart can help you to create visual progress reports . Display these reports where everybody can easily see them. This helps your team to know what’s been done and what still needs to be done. It also helps leaders to see where they might need to assign additional resources to keep the project on schedule.

Step 6: Stay focused on the strategy

Don’t get distracted by new tasks or projects that don’t fit within the current overall strategy. Some things might need to be placed in the backlog if they don’t align with your strategy. Then after you have finished the current project, you can look at the backlog to see what items make sense for future strategic plans and projects.

Common challenges of strategic implementation plans

Even with a great strategy and a great plan, you can still run into some challenges as you implement your strategy. Here are a few of the challenges you might face:

• Not assigning the right people to the right responsibilities : Some people might have some experience doing certain tasks, but that doesn’t mean they are right for the job at this particular time. Maybe an expert is more suited for this project so deadlines are consistently met
• Not measuring goals/success : If you don’t measure your goals, you won’t be able to tell if you’re making any progress. It’s kind of like using your phone’s GPS system—you can tell your phone where you want to go, but if it doesn’t know where you currently are, it won’t be able to plot the fastest and most efficient path to get there. Making your goals measurable lets you see where you are and where you need to go. This keeps you focused and on the best path to achieve your goals.
• Overcommitting : In addition to being measurable, goals need to be achievable. Sometimes it can be hard to say no to certain features and options because they would work well in your project. But you need to be realistic about what you can actually deliver within a given timeframe with the resources that you have. Commit to only what you can actually achieve in this project. Anything else can be put in the backlog for a future iteration
• Not enough support : Employees need to feel like they have the support of their supervisors and other team members. Support ensures that everybody works as a team and helps to prevent silos from forming.

With a strong implementation plan in place, your strategy will have a much better chance of succeeding. By ensuring your strategic plan is accessible to your entire time in a shared visual workspace, you’ll be better able to keep people on the same page as you innovate.

Get a free trial of Lucidspark and start building out a strategic plan.   

About Lucidspark

Lucidspark, a cloud-based virtual whiteboard, is a core component of Lucid Software's Visual Collaboration Suite. This cutting-edge digital canvas brings teams together to brainstorm, collaborate, and consolidate collective thinking into actionable next steps—all in real time. Lucid is proud to serve top businesses around the world, including customers such as Google, GE, and NBC Universal, and 99% of the Fortune 500. Lucid partners with industry leaders, including Google, Atlassian, and Microsoft. Since its founding, Lucid has received numerous awards for its products, business, and workplace culture. For more information, visit lucidspark.com.

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Strategy, Implementation, and Execution: The Key to Business Success

• September 20, 2023
• Business Strategy & Innovation

Despite the increasing complexity and evolving nature of business, some may argue that the distinction between strategy, implementation, and execution is merely semantics. However, a closer examination reveals the crucial role that each of these elements plays in achieving business success.

Strategy provides direction and differentiation, while implementation aligns people and processes with the strategy. Finally, execution turns the implemented strategy into commercial success.

To drive innovation and stay ahead in today’s competitive landscape, business leaders must understand and effectively navigate the interconnectedness of strategy, implementation, and execution.

Table of Contents

Key Takeaways

• Strategy involves making choices about the company’s capabilities, competitive advantage, target customers, value proposition, and how to win.
• Strategy should provide direction, align resources, and help differentiate organizations from competitors.
• Strategy implementation is the process of turning strategic choices into action, involving aligning people, processes, and systems, effective communication, leadership, monitoring progress, and making adjustments.
• Execution is the process of turning an implemented strategy into commercial success, and it depends on successful strategy implementation, clear communication, engagement and empowerment of employees, effective performance measurement, and continuous learning and adaptation.

The Importance of Strategy in Business Success

A well-defined strategy provides direction and aligns resources, playing a crucial role in the success of a business. In today’s dynamic and competitive business environment, innovation is key to staying ahead. Organizations that embrace innovation and incorporate it into their strategy are more likely to achieve long-term success.

Innovation allows businesses to differentiate themselves from competitors, create new opportunities, and meet the changing needs of customers. However, measuring the effectiveness of strategy implementation is essential to ensure that innovation is driving business success. By monitoring key performance indicators and regularly evaluating progress, organizations can assess the impact of their strategy and make necessary adjustments to achieve their goals.

Effective strategy implementation, combined with a focus on innovation, is vital for businesses to thrive and maintain a competitive edge.

Key Elements of a Successful Strategy Implementation

Effective communication ensures understanding and buy-in during the implementation of a successful strategy. To overcome implementation challenges and measure strategy effectiveness, business leaders should consider the following:

Embrace innovation: Encourage a culture of creativity and experimentation to adapt to the changing business landscape and stay ahead of competitors. This fosters a mindset of continuous improvement and agility.

Foster collaboration: Promote cross-functional collaboration and teamwork to break down silos and enhance coordination. This allows for effective implementation by leveraging diverse perspectives and expertise.

Provide clear guidance: Clearly communicate the strategy, objectives, and expectations to all stakeholders. This ensures alignment and clarity in roles and responsibilities, minimizing confusion and resistance to change.

Monitor and evaluate progress: Establish key performance indicators (KPIs) and implement a robust monitoring and evaluation system. This enables the measurement of strategy effectiveness and the identification of areas for improvement.

The Role of Leadership in Strategy Execution

Leadership plays a crucial role in driving the successful execution of strategies. Effective leadership is essential for strategy implementation as it sets the tone, provides direction, and ensures alignment within an organization.

In order to achieve successful execution, leaders must demonstrate strong communication skills and effectiveness. Communication plays a vital role in strategy execution as it facilitates understanding, alignment, and buy-in among employees. Leaders must effectively communicate the strategy to all levels of the organization, ensuring clarity and comprehension.

They must also engage and empower employees, encouraging their involvement and commitment to the strategy. Additionally, leaders must provide clear performance measurement and feedback, driving accountability and continuous improvement.

Aligning People, Processes, and Systems With Strategy

To ensure the successful alignment of people, processes, and systems with the organization’s strategy, leaders must actively engage employees at all levels and foster a culture of collaboration and continuous improvement. This requires managing change effectively and implementing performance measurement practices.

Embrace change: Leaders need to proactively manage change by communicating the rationale behind strategic decisions and involving employees in the process. This fosters a sense of ownership and commitment, making it easier for individuals and teams to align their efforts with the organization’s strategy.

Set clear performance metrics: Performance measurement is crucial for tracking progress and ensuring that activities are aligned with strategic goals. Leaders should establish clear and meaningful metrics that enable employees to monitor their performance and make data-driven decisions.

Provide regular feedback: Continuous performance feedback is essential for driving improvement and enhancing execution effectiveness. Leaders should provide timely and constructive feedback that reinforces positive behaviors and addresses areas for development.

Foster a learning culture: Innovation and continuous improvement thrive in organizations that value learning. Leaders should encourage experimentation, knowledge sharing, and the adoption of new ideas and technologies. This creates an environment where employees feel empowered to challenge the status quo and contribute to the organization’s strategic objectives.

Overcoming Challenges in Strategy Execution

Overcoming challenges in strategy execution requires a proactive and collaborative approach from leaders and employees, as well as a commitment to continuous learning and adaptation.

Effective implementation of a strategy involves turning strategic choices into reality and aligning people, processes, and systems with the strategy. However, there are obstacles that can hinder successful execution. Resistance to change and insufficient resources are common challenges that organizations face. In addition, ineffective performance measurement and feedback can impede progress.

To overcome these obstacles, leaders must foster a culture of accountability and ensure clear communication of the strategy. Engaging and empowering employees is also crucial for effective execution.

Continuous learning and adaptation are essential for improving strategy execution outcomes and driving innovation within the organization. By addressing these challenges head-on, businesses can increase their chances of successfully implementing their strategies and achieving their desired outcomes.

Effective Communication and Strategy Implementation

Effective communication plays a pivotal role in ensuring that the chosen strategy is successfully implemented. It is essential for organizations that desire innovation to prioritize effective communication during the strategy implementation process. Here are four reasons why effective communication is crucial for successful strategy implementation:

Clarity: Effective communication ensures that everyone involved understands the strategy, its objectives, and their role in its implementation. This clarity helps align efforts and minimizes confusion.

Buy-in: When communication is effective, it fosters buy-in from employees and stakeholders. They understand the rationale behind the strategy and are more likely to actively support and contribute to its implementation.

Alignment: Effective communication helps align all levels of the organization towards the strategic goals. It ensures that everyone is working towards the same vision and minimizes the risk of misalignment.

Feedback: Communication allows for feedback and open dialogue, enabling organizations to identify and address implementation challenges promptly. This feedback loop helps refine the strategy and adapt it as needed for better results.

Monitoring Progress and Making Adjustments in Execution

Monitoring progress and making adjustments are essential components of effectively executing a strategy. In today’s rapidly evolving business landscape, organizations face numerous execution challenges that require proactive and agile adjustment strategies.

By monitoring progress, businesses can identify areas of success and areas that need improvement. This allows them to make necessary adjustments to ensure that their strategy remains aligned with their goals and objectives.

However, executing these adjustments can be challenging, as it requires a deep understanding of the market, competitors, and internal capabilities. Additionally, organizations must be willing to embrace innovation and adapt to changing circumstances.

The Impact of Poor Execution on Business Success

Poor execution can undermine an organization’s ability to achieve its desired outcomes and hinder its potential for growth and competitiveness. When execution falls short, the consequences can be severe, impacting the overall success of the business. Here are four key consequences of ineffective execution:

Missed Opportunities: Poor execution can result in missed opportunities to capitalize on market trends and customer demands, leading to lost revenue and market share.

Declining Performance: Ineffective execution can lead to declining performance, as the organization fails to meet its targets and deliver on its promises. This can erode customer trust and loyalty.

Wasted Resources: Poor execution wastes valuable resources, including time, money, and talent. Inefficient processes and ineffective decision-making can drain resources without producing desired results.

Diminished Competitive Advantage: Ineffective execution hampers the organization’s ability to differentiate itself from competitors and maintain a competitive edge. This can weaken its position in the market and limit its growth potential.

To improve execution performance, organizations can implement strategies such as:

Clear Communication: Ensuring that the strategy is effectively communicated throughout the organization, promoting understanding and alignment.

Empowering Employees: Engaging and empowering employees by providing them with the necessary tools, resources, and authority to execute the strategy effectively.

Performance Measurement and Feedback: Establishing robust performance measurement systems and providing regular feedback to drive accountability and continuous improvement.

Continuous Learning and Adaptation: Encouraging a culture of continuous learning and adaptation, where lessons are learned from both successes and failures, and adjustments are made to improve execution effectiveness.

The Connection Between Strategy, Implementation, and Execution

The impact of poor execution on business success highlights the importance of understanding the connection between strategy, implementation, and execution. Strategy provides the roadmap for achieving a specific goal, while implementation involves turning strategic choices into action. However, it is the execution that ultimately determines the success or failure of a strategy.

The relationship between strategy and implementation is crucial, as the effectiveness of the implementation directly affects the achievement of strategic goals. A well-defined strategy is essential, but without proper resource allocation and execution, it remains merely a plan on paper.

Resource allocation plays a vital role in strategy execution. It involves allocating limited resources, such as financial resources, human capital, and technology, to the areas that will have the greatest impact on achieving the strategic objectives. Effective resource allocation ensures optimal use of resources, maximizes efficiency, and minimizes wastage.

Innovation-driven organizations understand that successful strategy execution requires not only a well-defined strategy but also the proper allocation of resources to support its implementation. By aligning strategy, implementation, and resource allocation, companies can increase their chances of achieving business success and staying ahead in a competitive market.

Understanding the Semantics of Strategy, Implementation, and Execution

Understanding the nuances and distinctions between strategy, implementation, and execution is crucial for effective business leadership and achieving desired outcomes. In the fast-paced and ever-changing business landscape, it is essential to have a clear understanding of these concepts to drive innovation and success.

Here are four key points to consider when exploring the semantics of strategy, implementation, and execution:

Thinking and Doing: Strategy involves thinking and making choices about where to compete and how to win. Implementation is the translation of strategy into action, aligning people, processes, and systems. Execution is the process of turning an implemented strategy into commercial success through decision-making and activities.

Interconnected Processes: Strategy, implementation, and execution are parallel processes that are interconnected. They should be approached holistically and not conflated, as each has its own distinct activities, tools, and people involved.

Clear Definitions: Meticulous word choice and understanding of these concepts are crucial to prevent confusion and ensure clarity in business operations. Ignoring or blurring the distinctions can lead to sloppy decision-making and hinder success.

Impact on Results: The choices made in strategy, implementation, and execution have a significant impact on a company’s results. By understanding the semantics and applying them effectively, business leaders can drive innovation, overcome challenges, and achieve desired outcomes.

The Significance of Clear Definitions in Business Operations

The previous subtopic emphasized the importance of understanding the semantics of strategy, implementation, and execution.

Now, shifting focus to the current subtopic, it explores the significance of clear definitions in business operations.

Clear definitions play a vital role in ensuring effective communication, alignment, and understanding within an organization. By having clear definitions of key terms and concepts related to strategy, implementation, and execution, businesses can avoid confusion and ambiguity.

This clarity enables leaders and employees to make well-informed decisions and take appropriate actions to drive business success. Clear definitions also help establish a common language and framework for discussing and evaluating business operations, facilitating innovation and collaboration.

In a rapidly changing business landscape, clear definitions provide a solid foundation for navigating complexities and seizing opportunities.

Driving Success Through Strategy, Implementation, and Execution

Clear definitions of terms and concepts related to strategy, implementation, and execution enable effective communication, alignment, and understanding within an organization.

When it comes to driving success through effective planning and executing the strategic vision, there are four key factors that evoke emotion in an audience:

Visionary Leadership: Inspirational leaders who can articulate a compelling vision and motivate others to work towards it create a sense of excitement and purpose.

Agile Adaptation: The ability to quickly adapt and respond to changing market conditions and customer needs demonstrates a commitment to innovation and staying ahead of the competition.

Collaborative Culture: Fostering a culture of collaboration, where ideas are encouraged and diverse perspectives are valued, promotes creativity and drives innovation.

Results-Oriented Execution: A focus on delivering tangible results and continuously improving performance instills confidence and generates a sense of achievement.

Continuous Learning and Adaptation in Strategy Execution

Continuous learning and adaptation play a crucial role in effectively executing a company’s strategic vision. In today’s rapidly changing business landscape, organizations must be agile and responsive to stay ahead of the competition.

By embracing continuous learning, companies can gather insights from both internal and external sources, enabling them to make informed decisions and adjust their strategies accordingly. This involves actively seeking feedback, analyzing market trends, and staying abreast of industry advancements.

Additionally, adaptive strategy execution allows organizations to be flexible and make necessary adjustments as circumstances evolve. This approach encourages experimentation, innovation, and the ability to pivot when needed.

Frequently Asked Questions

How can a well-defined strategy help organizations differentiate themselves from competitors.

A well-defined strategy allows organizations to differentiate themselves from competitors by identifying unique value propositions and target customers. This competitive advantage gives them an edge in the market and helps them stand out in the eyes of consumers.

What Are the Key Activities Involved in Turning an Implemented Strategy Into Commercial Success?

To achieve commercial success, key activities involve implementing the strategy, setting clear goals, establishing success metrics, aligning people and processes, and continuously monitoring and adapting. Success depends on effective execution of these commercialization activities.

How Can Business Leaders Overcome Resistance to Change During Strategy Execution?

Business leaders can overcome resistance to change during strategy execution by fostering open communication, providing clear rationale for the change, involving employees in the decision-making process, and offering training and support to help them adapt to new ways of working.

What Are Some Common Challenges That Hinder the Successful Execution of a Strategy?

Common challenges that hinder successful strategy execution include lack of alignment between strategy and execution, resistance to change, insufficient resources, ineffective performance measurement, and lack of accountability.

Why Is It Important for Business Leaders to Understand the Semantics and Distinctions Between Strategy, Implementation, and Execution?

Understanding the semantics and distinctions between strategy, implementation, and execution is important for business leaders to effectively align their goals, allocate resources, and drive results. It allows them to develop a clear vision, translate it into actionable plans, and ensure successful implementation and execution.

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Learn from the business planning experts, resources to help you get ahead, strategy & implementation, table of contents.

Welcome to the Strategy & Implementation section of Businessplan.com. This section is tailored to guide you through developing robust strategies for marketing, promotions, sales, and customer service – often collectively known as your go-to-market strategy. These elements are indispensable, whether you’re seeking bank/SBA lending for a new business or raising capital from investors for your startup.

Before getting into the specifics of Strategy & Implementation, it’s vital to understand its foundation in your business planning preparation. This foundation is laid in two key areas of our website:

• Pre-Planning Process and Business Model Development:  Located in the ‘ Get Started ‘ section, the Pre-Planning Process, especially the Business Model Development subsection, offers an in-depth approach to understanding and shaping your business model. This is particularly beneficial for startups operating as first-movers or fast-followers in new markets. By engaging deeply with your business model here, you lay the groundwork for a Strategy & Implementation plan that is both innovative and responsive to emerging market dynamics.
• Model-Based Planning® Worksheet:  For those in more traditional business models, such as dental offices, restaurants, or third-party logistics, our Model-Based Planning® Worksheets provide a tailored approach. This worksheet helps you align your specific business model or industry characteristics with practical, real-world strategies and examples. 

This section is crafted with a diverse audience in mind. Whether you are a business student, a banker evaluating business plans, a founder embarking on a new venture, or an entrepreneur scaling up, the insights here are designed to be accessible and applicable. Our aim is to provide clear, actionable guidance that resonates across the spectrum of business development stages and needs.

Understanding Strategy & Implementation

Strategy & Implementation in a business plan is more than just a section; it’s the practical factors involved in how your business will achieve its goals. It’s the details outlining your approaches to marketing, sales, promotions, and customer service. For startups and new businesses, this section is crucial. 

The Strategy & Implementation section demands pragmatic and critical thinking. As you chart out your strategies, it’s essential to keep in mind the practical aspects: Who will execute these plans? How will they align with your financial projections? For instance, if you plan to implement search engine optimization (SEO) as part of your marketing strategy, it’s not enough to merely state the intent. You need a concrete plan for answering key questions:

• Who will execute the SEO strategy? Will it be in-house employees, 1099 contractors, or an external agency?
• How does this choice impact your costs? Each option comes with different financial implications, which must be thoroughly researched and documented.
• What is the nature of the SEO work required? Is it a straightforward, one-time task or a complex, ongoing process?

These decisions directly influence other parts of your business plan , especially financial projections . A well-thought-out Strategy & Implementation section ensures that you have a realistic understanding of the resources needed, helping you raise adequate capital and avoid financial pitfalls in your formative years.

Relation to Business Model Canvas

The Business Model Canvas serves as the 30,000-foot view of your business, offering a broad scope of how various elements like Channels, Customer Relationships , and Value Propositions interlink. This broad view is essential for initial brainstorming and planning, but it’s in the Strategy & Implementation section where these concepts are dissected and transformed into detailed, actionable plans.

Taking the example of SEO, within the Business Model Canvas, SEO is simply identified as a key component in your Channels. It represents a broad strategy for reaching your Customer Segments . However, the Strategy & Implementation section is where this broad component is fine-tuned into part of your detailed Marketing Strategy. Here, for example, you’ll get into specifics:

• Target Terms and Rationale:  You’ll list specific SEO terms you intend to target, explaining the rationale behind choosing these terms.
• Analysis of Ranking Difficulty:  Assess and document the difficulty in ranking for these terms on the first page of Google, along with the time and effort required.
• Detailed Resource Planning:  Identify whether key resources for this task will come from in-house personnel, Key Partners like contractors or agencies, and note the associated costs.

Overall, the Stategy & Implementation section is about taking the broad components and ideas sketched out in your Business Model Canvas and drilling down into the nitty-gritty details. It’s about answering the ‘how’ in a more comprehensive manner: How exactly will you implement your SEO strategy? How will you allocate resources and manage costs? How will these efforts tie back to your overall business goals?

Part 1: Marketing Strategy

The Marketing Strategy is a crucial subsection of your business plan’s Strategy & Implementation section. It details how you will attract and retain customers. This strategy should align with and support the broader objectives outlined in your business model and other sections of your business plan.

Developing Your Marketing Strategy

• Integration with Market Analysis:  While the Market Analysis section of your business plan provides foundational insights, the Marketing Strategy section builds upon this information. It is common to uncover new insights during planning that necessitate additional research.
• Customer Segments:   Customer Segments are not just about demographics; it’s about understanding behaviors, preferences, and needs. Tailor your marketing efforts to resonate with these specific Customer Segments .
• Setting Specific Marketing Goals:  It’s crucial for new businesses and startups to set specific and measurable marketing goals that are attainable and relevant to their stage of business development. For example, if you are launching a new app for personalized fitness coaching, a specific marketing goal could be to acquire 500 active users within the first three months post-launch.
• Choice of Marketing Tactics:  Select tactics that align with your target audience and business goals. This could include a mix of digital marketing , content creation, social media, and traditional advertising . Each tactic should have a clear rationale and an expected outcome.
• Budget Allocation:  Detail how much of your overall budget will be allocated to each marketing activity. This should be in line with the financial projections of your business plan.
• Implementation Timeline and Responsibilities:  Outline a clear timeline for each marketing activity and identify responsibilities. This ensures your planning for the appropriate employees or partners to achieve the marketing tactic.

Aligning Marketing Strategy with Business Model

The marketing strategy should support your business’s Value Proposition and address the specific needs of your Customer Segments . For instance, if your Value Proposition is centered around sustainability, your marketing strategy should highlight this and target customers who prioritize environmental responsibility. 

Part 2: Promotional Plan

For startups and new businesses, a well-defined Promotional Plan within the Strategy & Implementation section of the business plan is vital. Unlike the broader marketing strategy, this section focuses on specific tactics for promoting individual products or services. It’s about designing targeted campaigns that effectively introduce and highlight your offerings, creating excitement, increasing the fear-of-missing-out, and driving sales.

Developing Targeted Promotional Tactics

• Setting Clear Promotional Goals:  Establish concrete goals for each promotional activity. For instance, if launching a new organic skincare line, a goal might be to achieve 200 pre-orders by the end of the first month.
• Choosing Focused Promotional Methods:  Select methods that align with your product and target audience. For a tech product, this could include targeted online ads on tech forums, collaborating with tech influencers for product reviews, and sponsored content in tech newsletters.
• Tailored Promotional Content:  Outline how you will develop content that speaks directly to the benefits and features of your product. For a service-based app, this might involve creating how-to videos, testimonial features, and infographics highlighting the app’s unique features.
• Detailed Planning and Budgeting:  Outline a detailed plan for each campaign, including specific steps, required resources, and precise budget allocations. For instance, allocate specific portions of your budget to social media advertising, content creation, and influencer partnerships, and detail the expected outcomes from each.

Aligning with the Overall Marketing Strategy

Each promotional campaign should be an extension of your overall marketing strategy. If your broader marketing goal is to position your brand as a budget-friendly option in a luxury market, your promotions should emphasize cost-effectiveness without compromising quality. This could involve highlighting price comparisons, customer savings, and value-for-money in your promotional content.

Part 3: Sales Strategy

In modern business planning, it’s crucial to acknowledge the integration of sales and marketing, often referred to as ‘Smarketing’. This concept highlights the synergy between the two departments, ensuring that sales efforts are closely coordinated with marketing strategies and promotional plans. Here we outline how to develop a sales strategy that not only stands on its own but also complements and reinforces your marketing efforts.

Developing a Comprehensive Sales Approach

• Establishing Sales Channels:  Identify and establish specific sales channels that are most effective for your product or service. This could include direct sales, working with distributors, or selling through online marketplaces. The choice of channels should align with your marketing strategy and target customer segments.
• Building and Structuring a Sales Team:  Outline the structure of your sales team. This includes defining roles, responsibilities, and the hierarchy within the team. Detail the process of recruiting, training, and retaining sales personnel. Discuss methods of sales training, development, and incentivization to ensure a motivated and effective sales force.
• Optimizing the Sales Process:  Describe how the sales process will be optimized. This may involve lead qualification strategies in coordination with the marketing department, streamlined proposal development, and efficient closing techniques. Emphasize the importance of a seamless handoff between marketing and sales, ensuring leads are nurtured and converted effectively.
• Implementing Sales Enablement Tools:  Detail the tools and resources that will be utilized to empower the sales team. This could include CRM systems for managing customer relationships, product catalogs for easy reference, and sales presentations tailored to different customer segments . Explain how these tools will enhance the efficiency and effectiveness of the sales process.
• Sales and Marketing Alignment:  Discuss how sales strategies will align with marketing initiatives. This could include shared goals, integrated communication channels, and collaborative planning sessions. Highlight how this alignment will lead to a more cohesive customer journey and improved sales outcomes.

Integrating Sales Strategy with Finances and Operation

In business planning, particularly for new businesses and startups, it’s not enough to merely outline a sales strategy. The real challenge lies in meticulously planning the personnel, partners, tools, and other resources required to effectively implement this strategy. This comprehensive planning includes:

• Budgeting for Sales Operations:  Develop a detailed budget for your sales operations. This should cover not only the obvious expenses like salaries and commissions but also often-overlooked costs like sales team training, hiring a dedicated sales manager, development of sales materials like catalogs, and investment in sales enablement tools.
• Integration into Financial Projections:  Integrate your sales budget into the broader financial projections of your business plan. This integration is crucial for presenting a realistic picture of your business’s financial future. It aids in understanding how sales efforts translate into revenue and how costs impact overall profitability.
• Risk Minimization through Diligent Planning:  By thoroughly planning and realistically estimating costs, you minimize the risk of financial surprises that could jeopardize your business. Detailed planning in the early stages helps in anticipating and allocating funds for various scenarios, reducing the likelihood of being caught off-guard by unforeseen expenses.
• Creating a Cohesive Operational Picture:  Detailed sales planning contributes to painting a clear picture of how all components of your company will work together. This clarity is beneficial not only for internal management but also for external stakeholders like investors and lenders. It demonstrates that you have a well-thought-out approach to entering the market and sustaining your business.

A comprehensive Sales Strategy should go beyond the mechanics of selling. It should be an integral part of your business’s financial and operational planning. This integration ensures that you are well-prepared for the realities of running a business, equipped to manage costs effectively, and poised for sustainable growth and success.

Part 4: Customer Service Plan

For new businesses and startups, an effective customer service plan is not just important, it’s fundamental. Research shows that it’s five to seven times more costly to acquire a new customer than to retain an existing one. Moreover, word of mouth remains a powerful tool for customer acquisition, with a vast majority of shoppers relying on online reviews to make purchasing decisions. The efficiency of your customer service can make or break your business, as unhappy customers can significantly drain your resources and damage your reputation.

Developing a Customer Service Plan

• Understanding Customer Needs and Expectations:  Begin by thoroughly understanding what your customers expect from your service (see: Pre-Vision Interviews ). This understanding will form the foundation of your customer service strategy.
• Staffing for Customer Service:  Plan for a dedicated customer service team . This includes hiring skilled personnel, providing them with adequate training, and continually updating their skills as per market needs.
• Service Channels and Accessibility:  Choose appropriate channels for customer service, such as phone support, email, live chat, and social media. Ensure these channels are easily accessible to your customers and are manned by trained staff.
• Developing Service Policies:  Create clear service policies that are customer-centric. These policies should cover aspects like response times, issue resolution protocols, and return or refund policies.
• Feedback Mechanisms and Continuous Improvement:  Implement mechanisms for collecting customer feedback, such as surveys and feedback forms. Use this feedback for continuous improvement of your products and services.
• Budgeting for Customer Service:  Allocate a realistic budget for customer service operations. This includes costs related to staffing, training, technological investments, and any other resources needed for providing top-notch customer service.

Integrating Customer Service with Operations

Your customer service plan should not operate in isolation. It needs to be integrated with your overall business strategy, reflecting your brand values and contributing to customer loyalty and retention. This integration ensures that your customer service team is aligned with your sales and marketing efforts, providing a seamless and satisfying customer experience.

Part 5: Requirements for Other Audiences

When developing a business plan, especially the Strategy & Implementation section, it’s crucial to recognize that different audiences may have unique requirements. Beyond traditional bank / SBA lending or investor needs, your business might target audiences such as government agencies, which often have specific criteria for business operations. 

Incorporating Requirements into Your Business Plan

• Review Audience-Specific Requirements:  Begin by thoroughly reviewing the requirements set forth by your target audience. This could involve legal regulations for government contracts, industry standards for certifications, or specific operational guidelines.
• Creating Subsections in Strategy & Implementation:  Based on these requirements, create dedicated subsections within your Strategy & Implementation plan. For instance, if you’re targeting a government contract that emphasizes social equity, develop a detailed Social Equity Plan as part of your strategy.
• Financial Planning for Unique Requirements:  Recognize that meeting these specialized requirements might incur additional costs. Plan for these in your Financial Projections . This might include budgeting for specialized staff training, certification processes, or infrastructure upgrades to meet certain industry standards.

Further Resources

For a more comprehensive understanding of audience-specific requirements, visit the ‘ Understanding Audiences ‘ section of the Plan & Pitch on Businessplan.com. This section provides in-depth insights into different audience types and their expectations, offering valuable guidance for tailoring your business plan effectively.

Up Next: Pitch Deck & Finances

As you conclude the Strategy & Implementation section of your business plan, you’ve taken a significant step towards laying a solid foundation for your business’s success. 

The effort doesn’t stop here. If you’re planning to pitch your startup to investors, the next crucial step is to move on to the Pitch Deck & Finances , covering the essentials of developing an impactful pitch deck , understanding your burn rate , and planning your financial runway for different stages of investor funding, including pre-seed, seed , and series A rounds .

Proceed to Pitch Deck & Finances

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How to Move from Strategy to Execution

• Tomas Chamorro-Premuzic
• Darko Lovric

Three steps to put your plan into action.

Three out of every five companies rate their organization as weak on strategy execution. When you dig into the potential barriers to implementation, there is a general lack of understanding of the various factors at play, resulting in the inevitable managerial justifications — “poor leadership,” “inadequate talent,” “lack of process excellence,” etc. This article suggests three key steps to build the right execution system: 1) a good strategy, 2) the right organization, and 3) effective management. With these three ingredients in place, human ingenuity can be unleashed, and employees can collectively deliver on the company’s strategic goals.

Strategy in Greek ( strategia ) means the “art of the general,” and, since ancient times, implied the ability to achieve a complex battle goal. In the modern business world, common “battles” may include executing a digital transformation strategy, winning the war for talent, or disrupting yourself before others do so. Whichever it might be, the only valid strategy is one that can be executed. As Thomas Edison famously noted , “vision without implementation is just hallucination”.

• Tomas Chamorro-Premuzic is the Chief Innovation Officer at ManpowerGroup, a professor of business psychology at University College London and at Columbia University, co-founder of  deepersignals.com , and an associate at Harvard’s Entrepreneurial Finance Lab. He is the author of  Why Do So Many Incompetent Men Become Leaders? (and How to Fix It ) , upon which his  TEDx talk  was based. His latest book is I, Human: AI, Automation, and the Quest to Reclaim What Makes Us Unique.   Find him at  www.drtomas.com . drtcp
• Darko Lovric is an organizational psychologist and founder at Studio Metis , an organization design firm for innovators and founders. He advises governments, corporations, NGOs and ventures on how to execute their strategies, and coaches entrepreneurs on how to best manage uncertainty and change. He teaches behavior change and collective intelligence and blogs at @thelastmanager.

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The Strategy of Business Plan with Implementation Summary

MAR.27, 2015

The business plan is written and ready for implementation. Now what? As a guide for action, the strategy and implementation summary in business plan sets out the strategies for business startup and continuity, and presents the operational financial plan. Planning and taking action are two very different activities. Once the entrepreneur begins implementing the business in the real world, challenges are sure to arise.

The strategy and implementation summary in the business plan section of the business plan identifies the path the business intends on using to establish and grow the business. It includes strategies identifying how the business will maintain a competitive edge, market the company, grow sales, develop a network of contacts and customers, and so on. Milestones are established that include the budget for implementation of each step. However, entrepreneurs commonly encounter difficulties, which is why so many new businesses fail within the first five years after startup.

Planning for the Difficulties

Common difficulties business owners face and possible solutions include the following:

• Problems with development of products described in the strategy and implementation summary in business plan (reorganize to better support product development) • Difficulty hiring and retaining skilled personnel (try using a human resources consulting company) • Marketing efforts fail to produce desired results (revise the marketing plan ) • Funding for strategy implementation proves to be inadequate (re-evaluate financial needs, revise strategies, and/or seek new investors) • Entrepreneur discovers he or she needs to strengthen management skills (take advantage of workshops and assistance offered by organizations like the Small Business Administration and the Chamber of Commerce) • New and unexpected competitors enter the market (revise product and service differentiation or marketing strategy) • Lack of a solid network (begin networking online through social media and offline through community business organizations)

These are just a few of the problems entrepreneurs may face when starting a new business. A quality strategy and implementation summary in business plan addresses strategy and implementation by outlining the strategic assumptions, supported by market analysis. If the analysis is thorough, the entrepreneur conducted a SWOT analysis and included contingency planning. An entrepreneur may experience difficulties, but those difficulties should not be a surprise.

Business Plan Revisions

The final business plan should never be final. It needs regular review and assessment in light of the results of actions taken and the difficulties experienced to achieve business startup, smooth operations, and growth.

The business environment is dynamic which is why OGS Capital has a cadre of business professionals with real-world experience. The consultants are experts in writing business plans , including strategy and implementation summaries. They are also ready to assist entrepreneurs who need business plan revisions as a result of difficulties encountered during startup and early stage operation. Submit the online contact form to begin discussing options.

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OGSCapital’s team has assisted thousands of entrepreneurs with top-rate business plan development, consultancy and analysis. They’ve helped thousands of SME owners secure more than $1.5 billion in funding, and they can do the same for you.

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Chad validates its strategy and implementation plan for the Water Convention

Much of Chad's water resources are shared, notably the Lake Chad basin and its many tributaries and distributaries (shared with Cameroon, Central African Republic, Libya, Niger, Nigeria, Sudan and Algeria), the Niger River basin (shared with Benin, Burkina Faso, Cameroon, Côte d'Ivoire, Guinea, Mali, Niger and Nigeria) and the Nubian Sandstone aquifer system (shared with Libya, Egypt and Sudan).

In a context of increasing pressure on its water resources due to the impacts of climate change, pollution and growing urbanization, Chad is currently facing a number of challenges, such as the need to update or develop transboundary cooperation agreements for shared basins, and the need to strengthen quantitative and qualitative monitoring of water resources to prevent, control and reduce possible transboundary impacts. The issue of adapting to climate change through innovative approaches to shared water resources management is also a priority for Chad, like for other countries in the region.

To address these challenges, the Chadian authorities, under the leadership of the Ministry of Water and Sanitation, drew up and validated an implementation plan for the  Convention on the Protection and Use of Transboundary Watercourses and International Lakes  (Water Convention, whose secretariat is provided by the UNECE) at a  national workshop on April 4-5, 2024  in N’Djamena. The main sectoral ministries and technical and financial partners active in the country took part in the discussions, marking an important stage in the implementation of the Water Convention in Chad.

Chad became the first African Party to the Water Convention in 2018, followed by eight other countries on the continent , including Cameroon (2022) and Nigeria (2023), with which Chad shares certain transboundary basins.  In order to strengthen its legal and political framework for more sustainable and concerted management of its water resources, the strategy and implementation plan document will enable Chad to consolidate water governance on a national and transboundary scale.

The exercise enabled Chad to identify current gaps and challenges in implementing the Convention's obligations, as well as opportunities for translating the Convention into concrete legal, administrative, economic, social and environmental measures.

Chad's Minister of Water and Sanitation, Mr. Passale Kanabe Marcellin, pointed out that such a document could be used to explore the technical and financial support that could be mobilized, thus confirming the catalytic role of the Water Convention.

The workshop was also an opportunity to hear from technical and financial partners active in the country and in the region, such as the European Union, the Global Water Partnership-Central Africa, the African Development Bank, the French Development Agency, the Swiss Cooperation for Development and Cooperation and the regional office of the International Union for Conservation of Nature. The partners reiterated that the issue of cross-border cooperation in the water sector is one of their thematic priorities, and expressed their interest in supporting certain thematic axes of the implementation plan, once consolidated, particularly those that will also be in line with the government's strategic development priorities.

The presence of the national focal points of the Global Environment Facility and the Green Climate Fund also served as reminders of the financial opportunities offered by these funds to support projects linked to the management of shared water resources. Close collaboration between ministries, particularly between the technical ministry and those in charge of finance and planning, is also crucial in the search for technical and financial support.

Mr. Prime Ngabonziza, coordinator of the Regional Center for Water Resources in Central Africa (CRGE-AC), also recalled the current regional political momentum in favour of the Water Convention, pointing out that one of the CRGE's main objectives is to support the region's 11 countries in sustainably managing their transboundary water resources, in order to make better use of their basins and sub-basins.

The 10th session of the Meeting of the Parties to the Water Convention in October 2024 will be an opportunity for Chad to present its priority needs on the basis of this plan and explore possible support from technical and financial partners.

The support provided to Chad by the Convention secretariat for the development of the implementation strategy and action plan is part of the European Union's “Promoting accession to the Water Convention” project, which aims to support accession to and implementation of the Water Convention, thereby strengthening transboundary water cooperation and the sustainable and peaceful management of shared water resources. It was also made possible thanks to the financial support of France and the Lake Chad Basin Commission through a regional GEF/UNDP project for the Lake Chad Basin.

Distributed by APO Group on behalf of United Nations Economic Commission for Europe (UNECE).

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Biodiversity Board explores implementation of action plan

National Biodiversity Authority Secretary B Balaji said stressed on financial support from corporate under the Corporate Social Responsibility programmes.

Hyderabad : After becoming the first State agency to come up with a Biodiversity Strategy and Action Plan, the Telangana State Biodiversity Board is now exploring different financial resources and mobilization for effective implementation of the plan.

Accordingly, experts and representatives of different companies discussed strategies to be adopted for financial mobilization at a workshop held here on Monday.

Balancing Growth and Conservation: Maadri Prithvi Raj Leads a Unified Approach to protect Patancheru Constituency

The State-level workshop on the implementation of BIOFIN-Finance Solutions in Telangana: Mainstreaming Biodiversity in Public Finance, Access and Benefit Sharing and Corporate Social Responsibility, experts suggested different options saw presentations by different experts.

Centre for Innovations in Public Systems Director Valli Manickam in her presentation said seed production, medicinal plants, drugs and pharma, agro-based and food and ayurveda companies use bio-resources in the State.

But they hardly contribute considerably for biodiversity initiatives. Strengthening Biodiversity Management Committees, monitoring team to check the violators and getting them under the Biodioversity Act , documenting economically important bioresources through E-PBRS with GIS interface were a few recommendations she suggested for tapping the Access and Benefit Sharing (ABS).

In Japan, conservative vehicle number plates were being issued for interested individuals with special animal logos on payment of extra fee.

The same amount was being used for biodiversity measures, he said. UNDP Project Officer J Soundrapandi gave a presentation on mainstreaming, ABS and CSR with a special focus on voluntary certificate scheme for incentivisation of ABS.

Telangana Principal Secretary Vani Prasad said farm residue burning was increasing in the State and suggested the companies to explore biomass fuel generation through farm residue.

She also recommended adoption of BMCs by corporate companies to strengthen their activities at the field level. National Biodiversity Authority Chairman C Achalender Reddy also spoke on the occasion.

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