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Skype for Business Licensing – On Premise vs Cloud, OpEx vs CapEx, Common Area Phones, and Piecemeal Approaches

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Licensing Guide

Client Licenses  are required to access all Skype for Business Online and Server features.

• Standard CALs enable users or devices to connect to Skype for Business Server for presence, IM, peer-to-peer VoIP and HD video, and Skype connectivity.
• For Skype for Business Server, client licenses are available through the standalone client, with Microsoft 365 Apps for enterprise, or by downloading the free Skype for Business Basic client.

User Subscription License (USLs)  are required to use Skype for Business Online.

• Online Plan 1 enables presence, instant messaging (IM), peer-to-peer VoIP and HD video, and Skype connectivity.
• Online Plan 2 enables all the above plus scheduled and impromptu meetings with audio and video calling, and desktop and application sharing on mobile phones, tablets, PC, and Mac.

Client Access License (CALs)  are required to use Skype for Business Server.

• Enterprise CALs enable scheduled and impromptu meetings with audio and video calling, desktop and application sharing, and dial-in conferencing on mobile phones, tablets, PC and Mac. The Standard CAL is a prerequisite for Enterprise CAL.
• Plus CALs enable PSTN in/out, emergency calling, and other enterprise-grade phone features. The Standard CAL is a prerequisite for Plus CAL.

In addition to CALs,  server licenses  are required for every front-end server.

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Learn more about Skype for Business

Skype for Business help and training

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Skype for Business Quick Start

Help for Skype for Business on a mobile device

Video: What is Skype for Business?

Video: Download and install Skype for Business

Video: Sign in and out of Skype for Business

Video: Add or change your photo in Skype for Business

Video: Set presence options in Skype for Business

Video: Set up an online meeting with Skype for Business

Video: Add a contact in Skype for Business

Video: Join a Skype for Business Meeting

Video: Set up audio and video in Skype for Business

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INSTANT MESSAGING, ONLINE MEETINGS, BROADCASTING. SKYPE FOR BUSINESS DOES IT ALL FOR A LOW MONTHLY PRICE.

Plans   Features   FAQs   Submit Your Requirements Talk to Our Experts

All Our Skype for Business plans include

Free end-user support, free migration help, 24 x 7 phone, chat, & email, online knowledge base, savings on it costs, fully automatic updates, regular data backup, highest security levels, guaranteed 99.9% uptime, tier-1 partner expertise, faq - your questions we got answers, how exactly will apps4rent help me with these plans.

Apps4Rent will help you to set up your DNS server and external firewall to optimally deal with Skype for Business Online network traffic. We will also assist in setting up mobile clients and creating new users. We advise you on the right choice of plans, for using Internet Protocol (IP) phones with Skype for Business.

Is a Skype for Business accounts separate from personal Skype account?

Yes. Skype for Business will use the Active Directory credentials. Personal Skype account will continue to use the individual’s Skype ID.

As a current customer, how do I get Skype for Business?

If you are a current Lync Server customer with Software Assurance, you will automatically be able to use Skype for Business. Office 365 customers with Lync Online will receive updates automatically. The way Lync was earlier, Skype for Business will also be an integral part and experience for Office as well as Office 365.

Is Skype for Business a different brand than the current Skype Brand?

No. Both belong to the same Skype Brand. User accounts, contacts, user interfaces, and functions will be the same for both.

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• What is Skype for Business? Video
• Download and install Video
• Sign in and out Video
• Set up audio and video Video
• Set presence options Video
• Add or change your photo Video
• Set up an online meeting Video

Download and install

If you don't have Skype for Business already installed, you can download and install it from your Microsoft 365 home page.

Sign in to your Microsoft 365 account at office.com .

Select the Microsoft 365 link under My app settings.

Choose Software .

Click the Skype for Business link on the left-side column:

Select your preferred language

Choose the version that matches your Office programs

Click Install to download Skype for Business

Note:  If you don't see Skype for Business listed, check with your admin, or install Skype for Business with Microsoft 365 Apps for enterprise .

Choose Run to start the download

Click Yes to confirm

If Skype for Business is bundled with your Microsoft 365 programs:

Once the installation is complete, close the installer box and launch Skype for Business.

Install Skype for Business on your PC

Install Skype for Business with Microsoft 365 Apps for enterprise

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Download and install Skype for Business right from your Microsoft 365 home page.

Once signed in, click the Settings icon in the upper right corner.

And then choose Software .

What you see next depends on your Microsoft 365 plan.

If you see this page, choose Skype for Business on the left,

select your language, and the version that matches your other Office programs.

If you don't know which version you have, keep the default.

Then click the Install button.

You'll see this page if Skype for Business is bundled with other Microsoft 365 programs.

Click Install to get Skype for Business,

choose Run to start the download,

and then click Yes on the following screen.

An installer box appears with a message that it's preparing Office—but it's only installing Skype for Business.

The installation is complete. Close the installer box and launch the program.

Now you're ready to sign in to Skype for Business for the first time!

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• Purchases and payments
• Skype Credit

What are the different types of Skype subscriptions and pay-as-you-go options?

Subscriptions   * are monthly calling plans that let you make unlimited or fixed-minute calls to landlines (and mobiles where applicable). A subscription is great if you make a lot of calls. All subscriptions are renewed automatically and offer a savings compared to our standard rates. You can cancel at any time. Need help troubleshooting a subscription? Skype Credit   * is a pay-as-you-go option. Purchase some Skype Credit, and then call whoever you want at low rates . Skype Credit is a good option if you need to make a few calls and only want to pay for what you use.

A Skype Number is a phone number you pay for monthly. People can call you from their mobile or landline, and you answer the call in Skype. A Skype Number is a great option if you or your friends and family live in different countries, or plan to travel abroad and want an affordable way to keep in touch.

Yes. You can purchase as many subscriptions as you like.

You can't add more minutes to your subscription by buying the same one again, but if you run out of minutes, you have a few options: you can buy a different subscription , upgrade to an unlimited subscription where available, or buy some Skype Credit to pay as you go until your existing subscription is automatically renewed.

If you have more than one subscription, Skype uses them in the following order:

• By subscription type – unlimited subscriptions are used first, then limited ones.
• By expiration date – subscriptions with the nearest expiration date are used first. 

Subscriptions are 1, 3, or 12-month calling plans that let you make unlimited, or fixed-minute calls to landlines (and mobiles where applicable). A subscription is great if you make a lot of calls. Skype Credit allows you to pay as you go. Purchase some Skype Credit, and then call whoever you want at low rates. Skype Credit is a good option if you need to make a few calls and only want to pay for what you use each month. You can also use your Skype Credit to purchase other Skype features that aren’t free, like subscriptions and Skype Numbers .

Free trials are available in certain regions if you didn't have a subscription before. Only subscriptions below a certain price are available for free trials. If your region is unavailable, stay tuned. We are working on adding more. You can sign up for a free trial on the subscription page . Why are some subscriptions not available as free trial? Only Subscriptions below a certain price are available for free trials currently. Why am I not eligible for a free trial? Free trials are available only to new subscribers who didn't have a Skype Subscription before. Free trials are only available in certain regions. If your region is still unavailable, stay tuned. We are working on adding more.

* A  fair usage policy  applies to unlimited subscriptions and Skype Credit.  Ready to learn more? Skype to Skype calls are free anywhere in the world How do I purchase Skype Credit? How do I cancel or change my Skype subscription?

Additional Resources

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Share your ideas with a quick survey.

Check if there are any issues currently affecting Skype.

Limited emergency calling Skype is not a replacement for your telephone and has limited emergency calling capabilities depending on your country. Learn more.

Skype Top Forum Contributors: Ruwim.B  -  Techfreak_ 👍✅

April 17, 2024

Skype Top Forum Contributors:

Ruwim.B  -  Techfreak_ 👍✅

Contribute to the Skype forum! Click  here  to learn more  💡

April 9, 2024

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Skype Business Standard Licenses Installation Option

Our users that have MS O365 Business Standard Licenses have the Skype for Business Plan 2 option ticket on our tenant.

When logged into their account online they do not see or don’t have the option to download the Skype App.

Please advise if Skype for Business is indeed available with MS Office 365 Bus. Std. If it is please advise how they must get hold of the App.

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Unified communications plan that includes enterprise Instant Messaging, Presence and pc-to-pc audio and video calling capabilities.

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Unified communications plan with advanced capabilities including enterprise Instant Messaging, Presence and online meetings with audio and video conferencing and multiparty data sharing.

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Desktop client feature comparison for Skype for Business Server 2019

• 13 contributors

Summary: Skype for Business Server 2019 or Skype for Business Online administrators can use these tables to understand what features are supported on which clients.

Before you deploy or upgrade to Skype for Business Server, check which clients are already in use in your organization. Use the tables below to understand the feature support impact on those clients. This can help you communicate changes to users, pace the roll-out process, and fully understand the benefits of upgrading to the latest client.

Some features available with Skype for Business Server 2019 are not available in Skype for Business Online; see Online or Hybrid user account limitations for specifics. Skype for Business Online Admins may want to refer to Skype for Business Online Service Description for information on the different plans available to them.

The following tables show the features that are available with each client that works with Skype for Business Server 2019 or Skype for Business Online. You may also want to refer to Mobile client feature comparison for Skype for Business for smart phone and tablet client feature comparisons. The Client Access License or User Subscription License your organization purchases will also have an impact on which features are available to your users. Whether you deploy the Full or Basic client to users depends on the license or plan your organization chooses to buy. See the Licensing Guide for more details.

Skype for Business Server 2019 and Skype for Business Online support the following previously released clients: Lync 2013, Skype for Business 2015, and Skype for Business 2016, as well as the Skype for Business 2019 client. For information about these clients when used with other servers, see the Client comparison tables for Lync Server 2013 and Desktop client feature comparison for Skype for Business 2015 .

The Skype for Business Web App browser client and Skype Meetings App Windows 10 app only provide Meetings support . Refer to Plan for Meetings clients (Web App and Meetings App) for more about these clients.

Enhanced Presence support

This table covers the Enhanced Presence features that extend beyond a simple indication of whether a user is online, offline, busy, etc.

❶ Does not support publishing status based on calendar free/busy information.

Contacts and Contact Groups support

This table covers the features relating to managing IM and Presence contacts.

This table covers features related to IM support.

Meetings support

This table covers features related to Meetings support.

Skype for Business meeting features aren't available in Skype for Business Online Standalone Plan 1. Plan 1 is being retired .

In Skype-to-Skype sessions, a Skype for Business Online Plan 1 user can participate in desktop sharing and application sharing if they're invited by a user who has access to sharing features. For details, see the Skype for Business Online Service Description .

❶ Participants can't control desktops that are shared by Skype for Business on Mac, Lync for Mac 2011, or Communicator for Mac 2011 users. Skype for Business on Mac, Lync for Mac 2011 and Communicator for Mac 2011 users can't control desktops shared by Windows users. This also won't work for Skype for Business Web App on Max OSX.

❷ For Skype for Business Online, this feature requires Microsoft PSTN Conferencing, Exchange Unified Messaging, or a third-party audio conferencing provider.

❸ The Lync for Mac 2011 client cannot view Microsoft Office 2013 PowerPoint presentations when they have been shared in a conference by the Skype for Business Web App.

❹ For Skype for Business 2016 apps, you must be using Click-to-Run, build 16.0.4227 or later.

➀ For Skype for Business 2015 apps, you must have the September Update, build 15.0.4747 or later.

Voice (Telephony) support

This table covers features related to voice services support.

Skype for Business Voice (Telephony) features are limited to certain Skype for Business Online subscription plans. For details, see the Skype for Business Online Service Description .

❶ This feature isn't available in Skype for Business Online.

External users support

This table covers features related to support for external users homed on the PSTN.

Recording support

This table covers features related to support for recording meetings.

❶ Recording is unavailable in certain Skype for Business Online standalone plans. Recording requires full Skype for Business client rights.

❷ Recording of file transfers, shared OneNote pages, and PowerPoint annotations is unavailable in Skype for Business Online.

Modern Authentication

This table covers features requiring support for modern authentication.

Modern authentication also requires a topology described in Skype for Business topologies supported with Modern Authentication .

Archiving, compliance, and logging support

This table covers features related to support for archiving and logging functions.

❶ For Skype for Business Online users, this feature requires Exchange Online and is controlled by the user's Exchange mailbox In-Place Hold attribute.

Client limitations

Basic client limitations.

The features below are available using the Full client and are not available with the Basic client:

Manage team call settings

Manage delegates

Make calls on behalf of another contact (manager/delegate scenario)

Handle another's calls if configured as a delegate

Manage a high volume of calls

Initiate a call to a Response Group

Change greeting

Group call pickup

Online or Hybrid user account limitations

User accounts can exist either Online or On-premises, and that will affect the features available to that user. Users with accounts on Skype for Business Online will not have access to the following features, even with the Full client:

Enhanced Presence: Use a photo from any public site for My Picture

Contacts: Search for Response Groups

IM Support: Persistent Chat (Group Chat) integration

IM Support: Escalate a Persistent Chat room to a Skype for Business Meeting with one click

External Users: Conduct two-party or multiparty calls with external users

Plan for clients and devices

Latest updates for versions of Skype for Business that use Windows Installer (MSI)

Additional resources