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Games User Research Jobs

The most up-to-date user research and UX jobs in the games industry

Getting a job in the games industry is hard, and competition can be fierce. Here’s how to get ahead of everyone else and start your new career in games user research today.

The latest games user research jobs

The games industry is full of passionate and inspired people, and can be a fantastic industry for running interesting, relevant and fun UX + user research studies, and professional quality playtests.

Grow your games career and discover a new role in the industry. See the latest games UX + user research roles for every stage of your career below:

• UX Research Intern – Nexon America Published 9 days ago
• Senior Manager, Research – Teamfight Tactics – Riot Games Published 10 days ago
• Notice to candidates – Scopely, Inc Published 14 days ago
• User Experience Researcher – Games – Embark Studios Published 21 days ago
• Senior UX Researcher – Rovio Entertainment Corporation Published 24 days ago
• Senior User Researcher – ServiceNow Published 27 days ago
• UX Researcher – Xsolla Published 1 month ago
• Senior Games Researcher – Scopely Published 1 month ago
• User Experience Research Manager / Gestionnaire de la recherche en matière d’expérience utilisateur – EA Published 1 month ago
• Senior User Researcher – Call of Duty Multiplayer Lead – Activision Published 1 month ago
• Sr. UXR Manager APEX – Electronic Arts Published 1 month ago
• [Global Publishing Services Div.] User Researcher – Studio Supporter 전환 가능 포지션 (5년 이상) – KRAFTON Inc. Published 1 month ago
• Senior Product Insights Research Manager – Hasbro Published 1 month ago
• UX Researcher – Electronic Arts Published 2 months ago
• Game UX Researcher – Techland Published 2 months ago
• User Research Project Manager [New IP] (617) – Ubisoft Published 2 months ago
• Market and User Research Expert/Lead, Tencent Games – Tencent Published 2 months ago
• Senior UX Researcher – Outfit7 Published 2 months ago
• Mission – Duolingo Published 2 months ago
• User Experience Researcher – Electronic Arts Published 2 months ago
• User Research Assistant (Temp) – WB Games Montréal – WB Games Montreal Published 2 months ago
• Research Analyst – Early Market Validation (Games) – Fortis Games Published 3 months ago
• User Research Manager – Gameloft Published 3 months ago
• Junior Game UX Researcher – Techland Published 3 months ago

Ace the interview

The bestselling book  How To Be A Games User Researcher has helped hundreds of readers get their first job in games. It explains how user research fits within game development, how to run high-quality studies, and how to get ahead in your job hunt.

The career section of the book covers:

• How to get and demonstrate experience without a job
• What skills are employers looking for?
• How to prepare a CV and portfolio
• What it’s like working in the games industry

Learn more about how to start your career in games, and how to run great studies in the full book

Resources for job-seekers

17 Games UX Research Job Interview Questions To Prepare For

You’ve got the interview for the games studio of your dreams. Learn what you will be asked, and how to answer games user research interview questions.

How to get games user research experience (before you have a job)

No experience holding you back? Learn how to get games experience before you get your first job in games UX research.

Make a games user research portfolio

Discover whether a portfolio is required for games user research, and how to make one.

Get Insider Access to the games industry

Get monthly new articles teaching you how to be a games user researcher. Join the most interesting conversations about games user research, discover job opportunities, and be introduced to new ways to think about developing your games user research career.

Lead Customer Experience Researcher

• Business Area: Technology
• Job Type: Full time
• Date Posted: Apr 14 2024
• Job Number: 1495134

Description

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: A Lead Customer/User Experience Researcher is responsible for both conducting research and advising on strategy for user and design research throughout the design process. To be successful in this role, the researcher must be able to work with IT stakeholders to promotes and plan research, serve as an advocate for our users, and utilize data-driven insights to inform strategy and design decisions. Additionally, a Lead User Experience Researcher will be looked at to: Mentor and coach other members of the research team. Contribute to research strategy and team best practices. Review/approve the work of other researchers. Maintain the short-term research roadmap.

• Lead and execute qualitative and quantitative research through all phases of design to ensure user needs are translated into the final product.
• Guide, review, and approve research plans and reports; Mentor and train team members.
• Work cross-functionally with Product, Development, etc. on feature planning; maintain PI research roadmap.
• Facilitate critical workshops, stakeholder meetings, and research sessions.
• Lead and socialize research repository, team processes, and measurement strategy.

Education/Experience:

Bachelor’s degree in Human Computer Interaction, Human Factors, Market Research, Psychology, or equivalent experience required. 7 year of UX / CX research experience or similar research experience required. Proficient with qualitative and quantitative UX research methodologies (including mixed methods, statistical analysis). Strong analytical, problem-solving, and communication skills (both verbal and written). Ability to facilitate workshops, stakeholder meetings, moderate research studies. Ability to manage a roadmap and prioritize multiple projects for self and others (e.g. interviews and focus groups). Proficient with user testing platforms and survey administration tools (e.g. Qualtrics). Experience with software development methodology and release processes (Agile preferred).

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

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UX Designer (SaaS Platform)

Responsibilities.

• Collaborate with cross-functional teams, including product managers, developers, and stakeholders, to understand user requirements and business objectives
• Conduct user research, interviews, and usability testing to gather insights and inform design decisions
• Create user personas, user flows, wireframes, and prototypes to effectively communicate design ideas
• Design intuitive and visually appealing user interfaces that prioritize simplicity and ease of use
• Develop and maintain design systems, style guides, and UI component libraries to ensure consistency across the platformIterate on designs based on user feedback, analytics, and best practices in UX design
• Stay up-to-date with the latest design trends, technologies, and industry best practices

Minimum Qualifications:

• Bachelor's degree in Human-Computer Interaction, Interaction Design, or a related field
• 3+ years of experience as a UX Designer, preferably in a SaaS or software product environment
• Strong portfolio showcasing your UX design process and solutions
• Proficiency in design tools such as Sketch, Figma, or similar
• Experience with prototyping tools
• Solid understanding of user-centered design principles and best practicesExcellent communication and collaboration skills
• Ability to work independently and manage multiple projects simultaneouslyPassion for creating delightful and intuitive user experiences

Preferred Qualifications:

• Experience designing for healthtech or medical software is a plus
• Knowledge of accessibility standards and designing for diverse user needs
• Familiarity with HTML, CSS, and JavaScript for better collaboration with development teams
• Experience with data visualization and dashboard design

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Research: How Ratings Systems Shape User Behavior in the Gig Economy

• Arne De Keyser,
• Christophe Lembregts,
• Jeroen Schepers

A study reveals surprising differences between displaying an average score or individual reviews.

Platform providers typically display ratings information to the user in two ways. Incremental rating systems, employed by platforms like TaskRabbit and Airbnb, offer a detailed view by listing and often providing insights into every individual review score. Averaged rating systems, used by platforms such as Uber, Lyft, and DoorDash, present an overall score that aggregates all individual ratings. Over a series of nine experiments, researchers found that the way low ratings are communicated shapes user experience and behavior in a number of ways. Their findings offer implications for companies choosing between incremental or average ratings systems.

Rating systems, integral to the platform economy, profoundly influence human behavior and choice. Platforms like Uber, Airbnb, Turo, and Upwork rely on these systems not just as reflections of past performance, but as proactive tools for ensuring quality and encouraging proper conduct on both sides of a transaction from service providers (such as drivers and hosts) and users (like riders and guests).

• AK Arne De Keyser is a professor of marketing at EDHEC Business School. His research focuses on customer experience, frontline service technologies, and circular services.
• CL Christophe Lembregts is an associate professor of marketing at RSM Erasmus University. His research focuses on facilitating informed decision-making by investigating responses to quantitative information.
• JS Jeroen Schepers is an associate professor of frontline service and innovation at Eindhoven University of Technology. His research centers on frontline employees, artificial intelligence, and service robots.

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Supervisor, Clinical Studies - Office of Clinical Research

• Requisition #: 167036
• Location: Houston, TX
• Posted Date: 4/14/2024
• Coordinate and participate in the interview and selection process for clinical research personnel in assigned area.
• Provide training and mentoring for new study coordinators.
• Assist with appropriate workload assignments (staffing model).
• Leads overall coordination and facilitation of clinical research activities and protocol-specific patient care for assigned area.
• Ensures compliance to all standards, policies, and quality measures via QA audits.
• Identify needs and provide training and guidance with regard to the policies and procedures that are related to management and monitoring of patients on clinical trials, as delineated in the team training meetings.
• Participate in the training and development of personnel in the clinical research area, with emphasis on effective orientation and continuing education.
• Plan, design, and conduct complex staff education and disseminate information by means of the training sessions/presentations and/or written communications. Participate in conducting department training sessions to ensure protocol compliance and dissemination of new information and policies.
• Mentor and encourage clinical research staff to develop through participation in professional organizations, serving on committees, attending journal presentations, seminars, or conferences.
• Requisition ID: 167036
• Employment Status: Full-Time
• Employee Status: Regular
• Work Week: Days
• Minimum Salary: US Dollar (USD) 75,000
• Midpoint Salary: US Dollar (USD) 93,500
• Maximum Salary : US Dollar (USD) 112,000
• FLSA: exempt and not eligible for overtime pay
• Fund Type: Soft
• Work Location: Onsite
• Pivotal Position: No
• Referral Bonus Available?: No
• Relocation Assistance Available?: No
• Science Jobs: No

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Emily or Lakisha? Guess which one hiring managers chose.

• Researchers studied racial bias in hiring by sending over 83,000 fake résumés to big US companies.
• Résumés with Black-sounding names were often less likely to get callbacks.
• Now, the researchers are naming names among the more than 100 Fortune 500 companies involved.

A few years ago, researchers determined that having a name like Emily or Greg on your résumé made it easier to get a callback for a job than having a name like Lakisha or Jamal.

Now, researchers are naming names — not of potential employees, but of companies and industries that seem to favor résumés from job candidates who appear white over those whose names suggest they're Black.

The auto services industry was among those most likely to show a preference for résumés containing white-sounding names.

To determine which names might disadvantage job applicants, researchers from the University of Chicago and the University of California, Berkeley, sent more than 83,000 fake résumés to more than 100 big US companies.

In the best cases, employers went for white-seeming résumés more frequently than Black-seeming ones " only slightly or not at all ," the researchers said. But in the most extreme instances, those doing the hiring favored résumés that might be presumed to be from white candidates by 24%, on average.

The findings illustrate how difficult it can be for many job seekers — even in a strong labor market — to find work. Already, some people in fields like tech who have seen cuts in recent years are applying to job after job with little luck. Having to overcome race as an obstacle can make the hunt all the more difficult .

"Putting the names out there in the public domain is to move away from a lot of the performative allyship that you see with these companies, saying, 'Oh, we value inclusivity and diversity,'" Pat Kline, a Berkeley economics professor involved in the study told National Public Radio . "We're trying to create kind of an objective ground truth here."

Indeed, some companies fared worse than others. The authors said the worst 20% of companies accounted for about half of the discrimination Black applicants faced.

Genuine Parts Company, parent of NAPA Auto Parts, and AutoNation, one of the biggest auto retailers in the US, were among those researchers ranked lowest in their assessment.

The researchers did caution that the nature of the experiment — sending fake résumés to companies — results in "only noisy" estimates of a company's potential discrimination.

Another company where researchers identified disparate response rates for candidates was Costco.

Related stories

Representatives for Genuine Parts Company, AutoNation, and Costco did not respond to a request for comment from Business Insider ahead of publication.

Of the 108 companies researchers sent résumés to, among the best performers were car-rental company Avis Budget Group and the grocery chain Kroger. Representatives from both companies did not respond to a request for comment from BI.

Researchers deemed names as "racially distinctive" if more than nine in 10 people called that were of the same race, according to NPR.

What did that look like in practice? It meant pitting a Brad or a Greg against a Darnell or a Lamar, NPR said.

The findings build on work done two decades ago by University of Chicago researchers, who found that résumés with white-sounding names were 50% more likely to get a call from a hiring manager than those with Black-sounding names, the university said.

The researchers also examined how much names associated with a particular gender affect an applicant's success in getting a hit. Some industries preferred men, while others went for women more often. In most cases, however, gender didn't appear to play a role in how often a candidate got a callback.

Concerns about hiring bias have drawn attention in recent years because of fears that artificial intelligence could exacerbate inequities in who gets a shot at what jobs. That extends to furthering racial bias .

Yet researchers have also said that, done right, AI could help reduce bias in hiring — by helping women, for example, land roles in fields like tech that men have historically dominated.

Andreas Leibbrandt, an economist at Australia's Monash University, previously told BI that if AI could remove identifiers like gender — or names associated with gender — that could help make the process fairer.

"We do observe that when recruiters know the gender of the applicants, then they discriminate against women. When we remove the gender, there is no gender difference," Leibbrandt said.

This kind of bias is one reason Khyati Sundaram, the CEO of a hiring startup called Applied, doesn't think the résumé should be central to getting a job. Instead, screening for skills through tests could help make the process fairer, she previously told BI.

Kline, the Berkeley professor, told NPR he and his fellow researchers hoped people would focus as much on the companies doing better with equitable hiring as the laggards because doing so could help other companies learn how to curb racial bias.

"Even if it's true, from these insights in psychology and behavioral economics, that individuals are inevitably going to carry biases along with them, it's not automatic that those individual biases will translate into organizational biases," Kline said.

Watch: Women must leverage the "algorithm for equality" as AI goes mainstream, says Shelley Zalis, CEO of The Female Quotient

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