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Thesaurus Definition of case study

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• case history
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• testimonial
• commentaries
• procès - verbal

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case studies

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“Case study.” Merriam-Webster.com Thesaurus , Merriam-Webster, https://www.merriam-webster.com/thesaurus/case%20study. Accessed 19 Apr. 2024.

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noun as in case history

Strongest match

• medical history

Weak matches

• medical record
• psychiatric history

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Example sentences.

In a case study from Metric Theory, Target Impression Share bidding, the total cost per click increased with both mobile and desktop devices.

It would also become the subject of a fair number of business school case studies.

Not just blog posts, you can also share other resources like case studies, podcast episodes, and webinars via Instagram Stories.

They become the architecture for a case study of Flint, expressed in a more personal and poetic way than a straightforward investigation could.

The Creek Fire was a case study in the challenge facing today’s fire analysts, who are trying to predict the movements of fires that are far more severe than those seen just a decade ago.

A case study would be your Twilight director Catherine Hardwicke.

A good case study for the minority superhero problem is Luke Cage.

He was asked to review a case study out of Lebanon that had cited his work.

Instead, now we have a political science case-study proving how political fortunes can shift and change at warp speed.

One interesting case study is Sir Arthur Evans, the original excavator and “restorer” of the Minoan palace of Knossos on Crete.

As this is a case study, it should be said that my first mistake was in discrediting my early religious experience.

The author of a recent case study of democracy in a frontier county commented on the need for this kind of investigation.

How could a case study of Virginia during this period illustrate these developments?

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Words related to case study are not direct synonyms, but are associated with the word case study . Browse related words to learn more about word associations.

noun as in record of what happened

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On this page you'll find 6 synonyms, antonyms, and words related to case study, such as: medical history, anamnesis, dossier, medical record, and psychiatric history.

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• Case Study | Definition, Examples & Methods

Case Study | Definition, Examples & Methods

Published on 5 May 2022 by Shona McCombes . Revised on 30 January 2023.

A case study is a detailed study of a specific subject, such as a person, group, place, event, organisation, or phenomenon. Case studies are commonly used in social, educational, clinical, and business research.

A case study research design usually involves qualitative methods , but quantitative methods are sometimes also used. Case studies are good for describing , comparing, evaluating, and understanding different aspects of a research problem .

Table of contents

When to do a case study, step 1: select a case, step 2: build a theoretical framework, step 3: collect your data, step 4: describe and analyse the case.

A case study is an appropriate research design when you want to gain concrete, contextual, in-depth knowledge about a specific real-world subject. It allows you to explore the key characteristics, meanings, and implications of the case.

Case studies are often a good choice in a thesis or dissertation . They keep your project focused and manageable when you don’t have the time or resources to do large-scale research.

You might use just one complex case study where you explore a single subject in depth, or conduct multiple case studies to compare and illuminate different aspects of your research problem.

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Once you have developed your problem statement and research questions , you should be ready to choose the specific case that you want to focus on. A good case study should have the potential to:

• Provide new or unexpected insights into the subject
• Challenge or complicate existing assumptions and theories
• Propose practical courses of action to resolve a problem
• Open up new directions for future research

Unlike quantitative or experimental research, a strong case study does not require a random or representative sample. In fact, case studies often deliberately focus on unusual, neglected, or outlying cases which may shed new light on the research problem.

If you find yourself aiming to simultaneously investigate and solve an issue, consider conducting action research . As its name suggests, action research conducts research and takes action at the same time, and is highly iterative and flexible. 

However, you can also choose a more common or representative case to exemplify a particular category, experience, or phenomenon.

While case studies focus more on concrete details than general theories, they should usually have some connection with theory in the field. This way the case study is not just an isolated description, but is integrated into existing knowledge about the topic. It might aim to:

• Exemplify a theory by showing how it explains the case under investigation
• Expand on a theory by uncovering new concepts and ideas that need to be incorporated
• Challenge a theory by exploring an outlier case that doesn’t fit with established assumptions

To ensure that your analysis of the case has a solid academic grounding, you should conduct a literature review of sources related to the topic and develop a theoretical framework . This means identifying key concepts and theories to guide your analysis and interpretation.

There are many different research methods you can use to collect data on your subject. Case studies tend to focus on qualitative data using methods such as interviews, observations, and analysis of primary and secondary sources (e.g., newspaper articles, photographs, official records). Sometimes a case study will also collect quantitative data .

The aim is to gain as thorough an understanding as possible of the case and its context.

In writing up the case study, you need to bring together all the relevant aspects to give as complete a picture as possible of the subject.

How you report your findings depends on the type of research you are doing. Some case studies are structured like a standard scientific paper or thesis, with separate sections or chapters for the methods , results , and discussion .

Others are written in a more narrative style, aiming to explore the case from various angles and analyse its meanings and implications (for example, by using textual analysis or discourse analysis ).

In all cases, though, make sure to give contextual details about the case, connect it back to the literature and theory, and discuss how it fits into wider patterns or debates.

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CASE STUDY: Synonyms and Related Words. What is Another Word for CASE STUDY?

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What Is a Case Study?

Weighing the pros and cons of this method of research

Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

Cara Lustik is a fact-checker and copywriter.

Verywell / Colleen Tighe

• Pros and Cons

What Types of Case Studies Are Out There?

Where do you find data for a case study, how do i write a psychology case study.

A case study is an in-depth study of one person, group, or event. In a case study, nearly every aspect of the subject's life and history is analyzed to seek patterns and causes of behavior. Case studies can be used in many different fields, including psychology, medicine, education, anthropology, political science, and social work.

The point of a case study is to learn as much as possible about an individual or group so that the information can be generalized to many others. Unfortunately, case studies tend to be highly subjective, and it is sometimes difficult to generalize results to a larger population.

While case studies focus on a single individual or group, they follow a format similar to other types of psychology writing. If you are writing a case study, we got you—here are some rules of APA format to reference.  

At a Glance

A case study, or an in-depth study of a person, group, or event, can be a useful research tool when used wisely. In many cases, case studies are best used in situations where it would be difficult or impossible for you to conduct an experiment. They are helpful for looking at unique situations and allow researchers to gather a lot of˜ information about a specific individual or group of people. However, it's important to be cautious of any bias we draw from them as they are highly subjective.

What Are the Benefits and Limitations of Case Studies?

A case study can have its strengths and weaknesses. Researchers must consider these pros and cons before deciding if this type of study is appropriate for their needs.

One of the greatest advantages of a case study is that it allows researchers to investigate things that are often difficult or impossible to replicate in a lab. Some other benefits of a case study:

• Allows researchers to capture information on the 'how,' 'what,' and 'why,' of something that's implemented
• Gives researchers the chance to collect information on why one strategy might be chosen over another
• Permits researchers to develop hypotheses that can be explored in experimental research

On the other hand, a case study can have some drawbacks:

• It cannot necessarily be generalized to the larger population
• Cannot demonstrate cause and effect
• It may not be scientifically rigorous
• It can lead to bias

Researchers may choose to perform a case study if they want to explore a unique or recently discovered phenomenon. Through their insights, researchers develop additional ideas and study questions that might be explored in future studies.

It's important to remember that the insights from case studies cannot be used to determine cause-and-effect relationships between variables. However, case studies may be used to develop hypotheses that can then be addressed in experimental research.

Case Study Examples

There have been a number of notable case studies in the history of psychology. Much of  Freud's work and theories were developed through individual case studies. Some great examples of case studies in psychology include:

• Anna O : Anna O. was a pseudonym of a woman named Bertha Pappenheim, a patient of a physician named Josef Breuer. While she was never a patient of Freud's, Freud and Breuer discussed her case extensively. The woman was experiencing symptoms of a condition that was then known as hysteria and found that talking about her problems helped relieve her symptoms. Her case played an important part in the development of talk therapy as an approach to mental health treatment.
• Phineas Gage : Phineas Gage was a railroad employee who experienced a terrible accident in which an explosion sent a metal rod through his skull, damaging important portions of his brain. Gage recovered from his accident but was left with serious changes in both personality and behavior.
• Genie : Genie was a young girl subjected to horrific abuse and isolation. The case study of Genie allowed researchers to study whether language learning was possible, even after missing critical periods for language development. Her case also served as an example of how scientific research may interfere with treatment and lead to further abuse of vulnerable individuals.

Such cases demonstrate how case research can be used to study things that researchers could not replicate in experimental settings. In Genie's case, her horrific abuse denied her the opportunity to learn a language at critical points in her development.

This is clearly not something researchers could ethically replicate, but conducting a case study on Genie allowed researchers to study phenomena that are otherwise impossible to reproduce.

There are a few different types of case studies that psychologists and other researchers might use:

• Collective case studies : These involve studying a group of individuals. Researchers might study a group of people in a certain setting or look at an entire community. For example, psychologists might explore how access to resources in a community has affected the collective mental well-being of those who live there.
• Descriptive case studies : These involve starting with a descriptive theory. The subjects are then observed, and the information gathered is compared to the pre-existing theory.
• Explanatory case studies : These   are often used to do causal investigations. In other words, researchers are interested in looking at factors that may have caused certain things to occur.
• Exploratory case studies : These are sometimes used as a prelude to further, more in-depth research. This allows researchers to gather more information before developing their research questions and hypotheses .
• Instrumental case studies : These occur when the individual or group allows researchers to understand more than what is initially obvious to observers.
• Intrinsic case studies : This type of case study is when the researcher has a personal interest in the case. Jean Piaget's observations of his own children are good examples of how an intrinsic case study can contribute to the development of a psychological theory.

The three main case study types often used are intrinsic, instrumental, and collective. Intrinsic case studies are useful for learning about unique cases. Instrumental case studies help look at an individual to learn more about a broader issue. A collective case study can be useful for looking at several cases simultaneously.

The type of case study that psychology researchers use depends on the unique characteristics of the situation and the case itself.

There are a number of different sources and methods that researchers can use to gather information about an individual or group. Six major sources that have been identified by researchers are:

• Archival records : Census records, survey records, and name lists are examples of archival records.
• Direct observation : This strategy involves observing the subject, often in a natural setting . While an individual observer is sometimes used, it is more common to utilize a group of observers.
• Documents : Letters, newspaper articles, administrative records, etc., are the types of documents often used as sources.
• Interviews : Interviews are one of the most important methods for gathering information in case studies. An interview can involve structured survey questions or more open-ended questions.
• Participant observation : When the researcher serves as a participant in events and observes the actions and outcomes, it is called participant observation.
• Physical artifacts : Tools, objects, instruments, and other artifacts are often observed during a direct observation of the subject.

If you have been directed to write a case study for a psychology course, be sure to check with your instructor for any specific guidelines you need to follow. If you are writing your case study for a professional publication, check with the publisher for their specific guidelines for submitting a case study.

Here is a general outline of what should be included in a case study.

Section 1: A Case History

This section will have the following structure and content:

Background information : The first section of your paper will present your client's background. Include factors such as age, gender, work, health status, family mental health history, family and social relationships, drug and alcohol history, life difficulties, goals, and coping skills and weaknesses.

Description of the presenting problem : In the next section of your case study, you will describe the problem or symptoms that the client presented with.

Describe any physical, emotional, or sensory symptoms reported by the client. Thoughts, feelings, and perceptions related to the symptoms should also be noted. Any screening or diagnostic assessments that are used should also be described in detail and all scores reported.

Your diagnosis : Provide your diagnosis and give the appropriate Diagnostic and Statistical Manual code. Explain how you reached your diagnosis, how the client's symptoms fit the diagnostic criteria for the disorder(s), or any possible difficulties in reaching a diagnosis.

Section 2: Treatment Plan

This portion of the paper will address the chosen treatment for the condition. This might also include the theoretical basis for the chosen treatment or any other evidence that might exist to support why this approach was chosen.

• Cognitive behavioral approach : Explain how a cognitive behavioral therapist would approach treatment. Offer background information on cognitive behavioral therapy and describe the treatment sessions, client response, and outcome of this type of treatment. Make note of any difficulties or successes encountered by your client during treatment.
• Humanistic approach : Describe a humanistic approach that could be used to treat your client, such as client-centered therapy . Provide information on the type of treatment you chose, the client's reaction to the treatment, and the end result of this approach. Explain why the treatment was successful or unsuccessful.
• Psychoanalytic approach : Describe how a psychoanalytic therapist would view the client's problem. Provide some background on the psychoanalytic approach and cite relevant references. Explain how psychoanalytic therapy would be used to treat the client, how the client would respond to therapy, and the effectiveness of this treatment approach.
• Pharmacological approach : If treatment primarily involves the use of medications, explain which medications were used and why. Provide background on the effectiveness of these medications and how monotherapy may compare with an approach that combines medications with therapy or other treatments.

This section of a case study should also include information about the treatment goals, process, and outcomes.

When you are writing a case study, you should also include a section where you discuss the case study itself, including the strengths and limitiations of the study. You should note how the findings of your case study might support previous research. 

In your discussion section, you should also describe some of the implications of your case study. What ideas or findings might require further exploration? How might researchers go about exploring some of these questions in additional studies?

Need More Tips?

Here are a few additional pointers to keep in mind when formatting your case study:

• Never refer to the subject of your case study as "the client." Instead, use their name or a pseudonym.
• Read examples of case studies to gain an idea about the style and format.
• Remember to use APA format when citing references .

Crowe S, Cresswell K, Robertson A, Huby G, Avery A, Sheikh A. The case study approach .  BMC Med Res Methodol . 2011;11:100.

Crowe S, Cresswell K, Robertson A, Huby G, Avery A, Sheikh A. The case study approach . BMC Med Res Methodol . 2011 Jun 27;11:100. doi:10.1186/1471-2288-11-100

Gagnon, Yves-Chantal.  The Case Study as Research Method: A Practical Handbook . Canada, Chicago Review Press Incorporated DBA Independent Pub Group, 2010.

Yin, Robert K. Case Study Research and Applications: Design and Methods . United States, SAGE Publications, 2017.

By Kendra Cherry, MSEd Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

• Cambridge Dictionary +Plus

Meaning of case study in English

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• anti-narrative
• be another story idiom
• bodice-ripper
• cautionary tale
• misdescription
• multi-stranded
• running commentary phrase
• semi-legendary
• shaggy-dog story
• short story
• write something up

case study | American Dictionary

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Home » Case Study – Methods, Examples and Guide

Case Study – Methods, Examples and Guide

Table of Contents

A case study is a research method that involves an in-depth examination and analysis of a particular phenomenon or case, such as an individual, organization, community, event, or situation.

It is a qualitative research approach that aims to provide a detailed and comprehensive understanding of the case being studied. Case studies typically involve multiple sources of data, including interviews, observations, documents, and artifacts, which are analyzed using various techniques, such as content analysis, thematic analysis, and grounded theory. The findings of a case study are often used to develop theories, inform policy or practice, or generate new research questions.

Types of Case Study

Types and Methods of Case Study are as follows:

Single-Case Study

A single-case study is an in-depth analysis of a single case. This type of case study is useful when the researcher wants to understand a specific phenomenon in detail.

For Example , A researcher might conduct a single-case study on a particular individual to understand their experiences with a particular health condition or a specific organization to explore their management practices. The researcher collects data from multiple sources, such as interviews, observations, and documents, and uses various techniques to analyze the data, such as content analysis or thematic analysis. The findings of a single-case study are often used to generate new research questions, develop theories, or inform policy or practice.

Multiple-Case Study

A multiple-case study involves the analysis of several cases that are similar in nature. This type of case study is useful when the researcher wants to identify similarities and differences between the cases.

For Example, a researcher might conduct a multiple-case study on several companies to explore the factors that contribute to their success or failure. The researcher collects data from each case, compares and contrasts the findings, and uses various techniques to analyze the data, such as comparative analysis or pattern-matching. The findings of a multiple-case study can be used to develop theories, inform policy or practice, or generate new research questions.

Exploratory Case Study

An exploratory case study is used to explore a new or understudied phenomenon. This type of case study is useful when the researcher wants to generate hypotheses or theories about the phenomenon.

For Example, a researcher might conduct an exploratory case study on a new technology to understand its potential impact on society. The researcher collects data from multiple sources, such as interviews, observations, and documents, and uses various techniques to analyze the data, such as grounded theory or content analysis. The findings of an exploratory case study can be used to generate new research questions, develop theories, or inform policy or practice.

Descriptive Case Study

A descriptive case study is used to describe a particular phenomenon in detail. This type of case study is useful when the researcher wants to provide a comprehensive account of the phenomenon.

For Example, a researcher might conduct a descriptive case study on a particular community to understand its social and economic characteristics. The researcher collects data from multiple sources, such as interviews, observations, and documents, and uses various techniques to analyze the data, such as content analysis or thematic analysis. The findings of a descriptive case study can be used to inform policy or practice or generate new research questions.

Instrumental Case Study

An instrumental case study is used to understand a particular phenomenon that is instrumental in achieving a particular goal. This type of case study is useful when the researcher wants to understand the role of the phenomenon in achieving the goal.

For Example, a researcher might conduct an instrumental case study on a particular policy to understand its impact on achieving a particular goal, such as reducing poverty. The researcher collects data from multiple sources, such as interviews, observations, and documents, and uses various techniques to analyze the data, such as content analysis or thematic analysis. The findings of an instrumental case study can be used to inform policy or practice or generate new research questions.

Case Study Data Collection Methods

Here are some common data collection methods for case studies:

Interviews involve asking questions to individuals who have knowledge or experience relevant to the case study. Interviews can be structured (where the same questions are asked to all participants) or unstructured (where the interviewer follows up on the responses with further questions). Interviews can be conducted in person, over the phone, or through video conferencing.

Observations

Observations involve watching and recording the behavior and activities of individuals or groups relevant to the case study. Observations can be participant (where the researcher actively participates in the activities) or non-participant (where the researcher observes from a distance). Observations can be recorded using notes, audio or video recordings, or photographs.

Documents can be used as a source of information for case studies. Documents can include reports, memos, emails, letters, and other written materials related to the case study. Documents can be collected from the case study participants or from public sources.

Surveys involve asking a set of questions to a sample of individuals relevant to the case study. Surveys can be administered in person, over the phone, through mail or email, or online. Surveys can be used to gather information on attitudes, opinions, or behaviors related to the case study.

Artifacts are physical objects relevant to the case study. Artifacts can include tools, equipment, products, or other objects that provide insights into the case study phenomenon.

How to conduct Case Study Research

Conducting a case study research involves several steps that need to be followed to ensure the quality and rigor of the study. Here are the steps to conduct case study research:

• Define the research questions: The first step in conducting a case study research is to define the research questions. The research questions should be specific, measurable, and relevant to the case study phenomenon under investigation.
• Select the case: The next step is to select the case or cases to be studied. The case should be relevant to the research questions and should provide rich and diverse data that can be used to answer the research questions.
• Collect data: Data can be collected using various methods, such as interviews, observations, documents, surveys, and artifacts. The data collection method should be selected based on the research questions and the nature of the case study phenomenon.
• Analyze the data: The data collected from the case study should be analyzed using various techniques, such as content analysis, thematic analysis, or grounded theory. The analysis should be guided by the research questions and should aim to provide insights and conclusions relevant to the research questions.
• Draw conclusions: The conclusions drawn from the case study should be based on the data analysis and should be relevant to the research questions. The conclusions should be supported by evidence and should be clearly stated.
• Validate the findings: The findings of the case study should be validated by reviewing the data and the analysis with participants or other experts in the field. This helps to ensure the validity and reliability of the findings.
• Write the report: The final step is to write the report of the case study research. The report should provide a clear description of the case study phenomenon, the research questions, the data collection methods, the data analysis, the findings, and the conclusions. The report should be written in a clear and concise manner and should follow the guidelines for academic writing.

Examples of Case Study

Here are some examples of case study research:

• The Hawthorne Studies : Conducted between 1924 and 1932, the Hawthorne Studies were a series of case studies conducted by Elton Mayo and his colleagues to examine the impact of work environment on employee productivity. The studies were conducted at the Hawthorne Works plant of the Western Electric Company in Chicago and included interviews, observations, and experiments.
• The Stanford Prison Experiment: Conducted in 1971, the Stanford Prison Experiment was a case study conducted by Philip Zimbardo to examine the psychological effects of power and authority. The study involved simulating a prison environment and assigning participants to the role of guards or prisoners. The study was controversial due to the ethical issues it raised.
• The Challenger Disaster: The Challenger Disaster was a case study conducted to examine the causes of the Space Shuttle Challenger explosion in 1986. The study included interviews, observations, and analysis of data to identify the technical, organizational, and cultural factors that contributed to the disaster.
• The Enron Scandal: The Enron Scandal was a case study conducted to examine the causes of the Enron Corporation’s bankruptcy in 2001. The study included interviews, analysis of financial data, and review of documents to identify the accounting practices, corporate culture, and ethical issues that led to the company’s downfall.
• The Fukushima Nuclear Disaster : The Fukushima Nuclear Disaster was a case study conducted to examine the causes of the nuclear accident that occurred at the Fukushima Daiichi Nuclear Power Plant in Japan in 2011. The study included interviews, analysis of data, and review of documents to identify the technical, organizational, and cultural factors that contributed to the disaster.

Application of Case Study

Case studies have a wide range of applications across various fields and industries. Here are some examples:

Business and Management

Case studies are widely used in business and management to examine real-life situations and develop problem-solving skills. Case studies can help students and professionals to develop a deep understanding of business concepts, theories, and best practices.

Case studies are used in healthcare to examine patient care, treatment options, and outcomes. Case studies can help healthcare professionals to develop critical thinking skills, diagnose complex medical conditions, and develop effective treatment plans.

Case studies are used in education to examine teaching and learning practices. Case studies can help educators to develop effective teaching strategies, evaluate student progress, and identify areas for improvement.

Social Sciences

Case studies are widely used in social sciences to examine human behavior, social phenomena, and cultural practices. Case studies can help researchers to develop theories, test hypotheses, and gain insights into complex social issues.

Law and Ethics

Case studies are used in law and ethics to examine legal and ethical dilemmas. Case studies can help lawyers, policymakers, and ethical professionals to develop critical thinking skills, analyze complex cases, and make informed decisions.

Purpose of Case Study

The purpose of a case study is to provide a detailed analysis of a specific phenomenon, issue, or problem in its real-life context. A case study is a qualitative research method that involves the in-depth exploration and analysis of a particular case, which can be an individual, group, organization, event, or community.

The primary purpose of a case study is to generate a comprehensive and nuanced understanding of the case, including its history, context, and dynamics. Case studies can help researchers to identify and examine the underlying factors, processes, and mechanisms that contribute to the case and its outcomes. This can help to develop a more accurate and detailed understanding of the case, which can inform future research, practice, or policy.

Case studies can also serve other purposes, including:

• Illustrating a theory or concept: Case studies can be used to illustrate and explain theoretical concepts and frameworks, providing concrete examples of how they can be applied in real-life situations.
• Developing hypotheses: Case studies can help to generate hypotheses about the causal relationships between different factors and outcomes, which can be tested through further research.
• Providing insight into complex issues: Case studies can provide insights into complex and multifaceted issues, which may be difficult to understand through other research methods.
• Informing practice or policy: Case studies can be used to inform practice or policy by identifying best practices, lessons learned, or areas for improvement.

Advantages of Case Study Research

There are several advantages of case study research, including:

• In-depth exploration: Case study research allows for a detailed exploration and analysis of a specific phenomenon, issue, or problem in its real-life context. This can provide a comprehensive understanding of the case and its dynamics, which may not be possible through other research methods.
• Rich data: Case study research can generate rich and detailed data, including qualitative data such as interviews, observations, and documents. This can provide a nuanced understanding of the case and its complexity.
• Holistic perspective: Case study research allows for a holistic perspective of the case, taking into account the various factors, processes, and mechanisms that contribute to the case and its outcomes. This can help to develop a more accurate and comprehensive understanding of the case.
• Theory development: Case study research can help to develop and refine theories and concepts by providing empirical evidence and concrete examples of how they can be applied in real-life situations.
• Practical application: Case study research can inform practice or policy by identifying best practices, lessons learned, or areas for improvement.
• Contextualization: Case study research takes into account the specific context in which the case is situated, which can help to understand how the case is influenced by the social, cultural, and historical factors of its environment.

Limitations of Case Study Research

There are several limitations of case study research, including:

• Limited generalizability : Case studies are typically focused on a single case or a small number of cases, which limits the generalizability of the findings. The unique characteristics of the case may not be applicable to other contexts or populations, which may limit the external validity of the research.
• Biased sampling: Case studies may rely on purposive or convenience sampling, which can introduce bias into the sample selection process. This may limit the representativeness of the sample and the generalizability of the findings.
• Subjectivity: Case studies rely on the interpretation of the researcher, which can introduce subjectivity into the analysis. The researcher’s own biases, assumptions, and perspectives may influence the findings, which may limit the objectivity of the research.
• Limited control: Case studies are typically conducted in naturalistic settings, which limits the control that the researcher has over the environment and the variables being studied. This may limit the ability to establish causal relationships between variables.
• Time-consuming: Case studies can be time-consuming to conduct, as they typically involve a detailed exploration and analysis of a specific case. This may limit the feasibility of conducting multiple case studies or conducting case studies in a timely manner.
• Resource-intensive: Case studies may require significant resources, including time, funding, and expertise. This may limit the ability of researchers to conduct case studies in resource-constrained settings.

About the author

Muhammad Hassan

Researcher, Academic Writer, Web developer

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World-first “Cybercrime Index” ranks countries by cybercrime threat level

Following three years of intensive research, an international team of researchers have compiled the first ever ‘World Cybercrime Index’, which identifies the globe’s key cybercrime hotspots by ranking the most significant sources of cybercrime at a national level.

The Index, published today in the journal PLOS ONE , shows that a relatively small number of countries house the greatest cybercriminal threat. Russia tops the list, followed by Ukraine, China, the USA, Nigeria, and Romania. The UK comes in at number eight.

‘The research that underpins the Index will help remove the veil of anonymity around cybercriminal offenders, and we hope that it will aid the fight against the growing threat of profit-driven cybercrime,’ Dr Bruce said.

‘We now have a deeper understanding of the geography of cybercrime, and how different countries specialise in different types of cybercrime.’

‘By continuing to collect this data, we’ll be able to monitor the emergence of any new hotspots and it is possible early interventions could be made in at-risk countries before a serious cybercrime problem even develops.’

The data that underpins the Index was gathered through a survey of 92 leading cybercrime experts from around the world who are involved in cybercrime intelligence gathering and investigations. The survey asked the experts to consider five major categories of cybercrime*, nominate the countries that they consider to be the most significant sources of each of these types of cybercrime, and then rank each country according to the impact, professionalism, and technical skill of its cybercriminals.

Co-author Associate Professor Jonathan Lusthaus , from the University of Oxford’s Department of Sociology and Oxford School of Global and Area Studies, said cybercrime has largely been an invisible phenomenon because offenders often mask their physical locations by hiding behind fake profiles and technical protections.

'Due to the illicit and anonymous nature of their activities, cybercriminals cannot be easily accessed or reliably surveyed. They are actively hiding. If you try to use technical data to map their location, you will also fail, as cybercriminals bounce their attacks around internet infrastructure across the world. The best means we have to draw a picture of where these offenders are actually located is to survey those whose job it is to track these people,' Dr Lusthaus said.

Figuring out why some countries are cybercrime hotspots, and others aren't, is the next stage of the research. There are existing theories about why some countries have become hubs of cybercriminal activity - for example, that a technically skilled workforce with few employment opportunities may turn to illicit activity to make ends meet - which we'll be able to test against our global data set. Dr Miranda Bruce  Department of Sociology, University of Oxford and UNSW Canberra   

Co-author of the study, Professor Federico Varese from Sciences Po in France, said the World Cybercrime Index is the first step in a broader aim to understand the local dimensions of cybercrime production across the world.

‘We are hoping to expand the study so that we can determine whether national characteristics like educational attainment, internet penetration, GDP, or levels of corruption are associated with cybercrime. Many people think that cybercrime is global and fluid, but this study supports the view that, much like forms of organised crime, it is embedded within particular contexts,’ Professor Varese said.

The World Cybercrime Index has been developed as a joint partnership between the University of Oxford and UNSW and has also been funded by CRIMGOV , a European Union-supported project based at the University of Oxford and Sciences Po. The other co-authors of the study include Professor Ridhi Kashyap from the University of Oxford and Professor Nigel Phair from Monash University.

The study ‘Mapping the global geography of cybercrime with the World Cybercrime Index’ has been published in the journal PLOS ONE .

*The five major categories of cybercrime assessed by the study were:

1.   Technical products/services (e.g. malware coding, botnet access, access to compromised systems, tool production).

2.   Attacks and extortion (e.g. denial-of-service attacks, ransomware).

3.   Data/identity theft (e.g. hacking, phishing, account compromises, credit card comprises).

4.   Scams (e.g. advance fee fraud, business email compromise, online auction fraud).

5.   Cashing out/money laundering (e.g. credit card fraud, money mules, illicit virtual currency platforms).

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Determining the true value of a website: A GSA case study

Cleaning up: A hypothetical scenario

Consider this scenario: you’ve been told to clean up a giant room full of Things Your Agency Has Made in the Past and Now Maintains for Public Use . This means disposing of the Things that no longer add value, and sprucing up the Things that are still useful. How do you determine which Things belong in which category, especially when all the Things in that giant room have been used by the public, and available for all to see?

When the “things” we’re talking about are websites, this determination is often much more complicated than it might appear on the surface. This scenario is one facing web teams across the government, including at the U.S. General Services Administration (GSA), every single day. If you’re in this situation, consider all the ways you might begin to tackle this cleanup job.

Evaluating by visits

You decide to start by determining how many people visit each website each month. Delighted, you pull those numbers together and produce a chart that looks something like this:

The chart states that the 10 least-visited GSA websites had only about 66 visits in the past 30 days, whereas the top 10 websites averaged over 629,000 visits, and the agency average websites averaged over 244,000 monthly visits. So there you have it: clearly, it appears the websites with only 66 visits are the least useful and should be decommissioned. (Note that the low-traffic websites all show 66 visits because of the analytics tool’s statistical sampling methodology.)

However, you stop to examine one of the low-traffic sites. In studying it, you realize that it was never designed to have many visitors. Instead, it was designed to support a very small audience that only appears at random, unpredictable intervals; say, when a natural disaster strikes. Clearly, you don’t want to get rid of that website, since it’s meeting a specific need of a small but well-defined and important audience.

Through this consideration, you realize that using the number of visitors to determine the usefulness of a website incorrectly assumes:

• Each visit across all your websites is of the same value.
• Each audience, whether 66 people, or 629,000, have the same level of urgency and need for each website, even if one website is intended to serve a large, continuous audience, while another is designed to serve a small, irregular audience.

Since both of these assumptions are false, visitor numbers are not enough to determine the usefulness of a website. You need another evaluation tactic.

Evaluating by accessibility

After some consideration, you realize that all the websites have to be fully accessible to everyone, regardless of ability. You also have the tools and processes to help determine whether that standard has been reached. Excited, you start by assembling and running your automated accessibility tests.

Five websites stand out as having the worst accessibility errors, according to your tests. Clearly, these websites must go. As you prepare to get rid of them, however, you notice that the vast majority of the errors in the worst website are identical and all seem to originate from the same part of the website. You look closer and realize that the problem causing all those errors is actually quite basic and can be fixed easily, taking the worst website out of the bottom ranking. Looking at the other websites in your list, you realize that other errors that have surfaced are only errors in an automatic test, not a human one. Many of them aren’t on critical paths for the website’s use, so while they should be addressed, they are not meaningfully blocking access to the website.

That throws your entire evaluation into question: how can you possibly batch and judge the usefulness of a website by accessibility, if the severity and impact of each accessibility error varies so much? Instead, you must pair automated accessibility tests with manual testing to reach conclusions on the least accessible websites. That won’t help you quickly get rid of the lowest value websites, so yet another evaluation tactic is needed.

Evaluating by speed and performance

After considering the number of visits and the accessibility, you realize that an evaluation of usefulness needs to consider a basic question: is the performance and speed of the website reasonable? If a product is so frustratingly slow that people don’t use it, then nothing else matters.

To figure out which websites are so slow as to be essentially non-functional, you find a free online tool that tests website performance. Additionally, you get smart based on your previous experiments: this tool tests for a few different parameters, not just one element of performance. It then compiles these parameters into a single index score, so its results are compelling.

This performance metric shows you that, on average, your websites perform at 84% of a perfect 100% score, and there are a few low-performing websites at 26% performance or lower. This works for you; you know you need to get rid of your agency’s low-performing websites. As you’re planning to decommission these sites, however, a user visits one of them to complete a task and provides some feedback.

Evaluating by customer research

The user waits while the website slowly loads. Then, they interact with the website and exit the page. To gauge their satisfaction, you prompt them to give you feedback on the page by asking, “Was this page helpful?” The user shares:

“This website does work; it just works slowly. I’m willing to wait, though, because I need the information. There’s nowhere else to get this information, so please don’t get rid of this website; I have to come back and get information from it every month.”

After taking this customer research into account, you realize that visits, accessibility, performance, and speed do not, on their own, fully reflect the website’s value, so you still don’t know which websites to decommission.

At this point, you’ve discovered that evaluating websites is a multidimensional problem — one that cannot be determined by a single, simple metric. Indeed, even when you consider several metrics, your conclusions lack a customer’s perspective.

Determining the value of agency websites therefore must use an index that is not just composed of similar metrics (like the performance index) but is in fact a composite index of different datasets of different data types. This approach will allow you to evaluate the website’s purpose, function, and ultimately, value, to your agency and your customers. This aggregation of dataset types is known as a composite indicator.

Methodology: The Enterprise Digital Experience composite indicator

This is the story of evaluating websites in GSA. Websites seem simple to evaluate: do they work or not? But in truth, they are a multidimensional problem. In taking on the definition and evaluation of GSA public-facing websites, the Service Design team in GSA’s Office of Customer Experience researched and designed a composite indicator of multiple data sets of different types to evaluate the value of websites in GSA. Since 2021, we’ve been doing this by examining six things:

Accessibility , scored by our agency standard accessibility tool ( quantitative data, 21st Century IDEA Section 3A.1 )

Customer-centricity , scored by a human-centered design interview ( qualitative data, 21st Century IDEA Section 3A.6 and OMB Circular A-11 280.1 and 280.8 )

• Stated audience : Can the website team succinctly and precisely name their website’s primary audience?
• Stated purpose : Can the website team succinctly and precisely name their website’s primary purpose?
• Measurement of purpose : Does the website have a replicable means to measure if the website’s purpose is being achieved?
• Repeatable customer feedback mechanism : Does the website team have a repeatable customer feedback mechanism in place, such as an embedded survey, or recurring, well-promoted and attended meetings, or focus groups with customers? (Receiving ad hoc feedback from customer call centers or email submissions does not meet this mark.)
• Ability to action : Does the website team have a skillset that can contribute to rapidly improving the website based on feedback and need, such as human-centered design research, user experience, writing, or programming skills?
• Ability to measure impact : Does the website team have the ability to measure the impact of the improvements they implement? Have they devised and implemented a measurement methodology specifically for their changes (an ability to measure impact) or do they rely solely on blanket measures such as Digital Analytics Program data (no ability to measure impact)?

Performance and search engine optimization , scored by Google Lighthouse ( quantitative data, 21st Century IDEA Section 3A.8 )

Required links , scored by the Site Scanning Program ’s website scan ( quantitative data, 21st Century IDEA Section 3A.1 & 3E )

User behavior, non-duplication , scored by Google Analytics with related sites ( qualitative + quantitative data, 21st Century IDEA Section 3A.3 )

U.S. Web Design System implementation , scored by Site Scanning Program’s website scan ( qualitative + quantitative data, 21st Century IDEA Section 3A.1 & 3E )

View all sections of the law and the circular mentioned above:

• 21st Century IDEA (Public Law No. 115-336)
• OMB Circular A-11 (PDF, 385 KB, 14 pages, 2023)

We visualize this evaluation in website maps, rendered as charts that are available internally to GSA employees. This helps us see examples of good performers, such as Website A (on the left), and not-so-good performers, like Website B (on the right.)

In addition, these charts, like all maps [1] , contains some decisions that prioritize how the information is rendered. They include:

• An equal weight to all datasets and data types, regardless of fidelity . In the charts above, the slices spread out from 0 along even increments. Our measurement of customer-centricity gives equal weight to whether a site proactively listens to their customers, as well as to whether it has the resources to implement change.
• A direct comparison by slice . For example, our customer-centricity slice gives the same amount of distance from the center for listening to its customers as our required links slice gives for including information about privacy, regardless of the fact that customer listening is foundationally different (and more complicated) as an activity than including required links.

We made these decisions because to weight all of the metrics would be to travel down the coastline paradox [2] , meaning: we had to identify a stopping point for measurement and comparison that is somewhat arbitrary because, paradoxically, the more closely we measure and compare, the less clear the GSA digital ecosystem would become. These measures are the baseline because, broadly, they are fair in their unfairness: some things are easier to do, and some things are harder, but what is “easier” and what is “harder” differs depending on the resources available to each website team.

But even in comparing websites using charts and maps containing multiple dataset types, we’re missing some nuance. “Website A” is a simple, informational site, whereas “Website B” contains a pricing feature, which introduces additional complexities that are more difficult to manage than simple textual information. To give visibility to this nuance, the Service Design team uses these maps as part of a broader website evaluation package, which includes qualitative research interviews and subsequent evaluation write ups. These are sent to every website team within three weeks after we conduct the research interview. Taken together, the quantitative and qualitative data in the website evaluation packages allow GSA staff to consistently measure how digital properties are functioning, and what their impact is on customers.

Concluding which websites should exist

The reality is: value exists in dimensions, not in single data points, or even in single datasets. To further complicate things, the closer you look at single datasets, the more your decision-making process is complicated, rather than clarified. This is because each data type and each data point in complex systems can be broken down into infinitely smaller pieces, rendering decisions made based on these pieces more accurate, but also of smaller and smaller impact. [3]

None of the measures in the Enterprise Digital Experience composite indicator or their use as a whole pie results in an affirmation or denial of the value of a digital property to the agency or to the public; value will always exist as an interpretation of these datasets. The indicator can tell us how existing sites are doing, but not whether we should continue supporting them.

To understand whether a website is worth supporting and how to evolve it, the Service Design team pairs qualitative and quantitative data with mission and strategic priorities to evaluate which websites to improve, and which to stop supporting. To achieve this pairing, three elements must come together:

• Technical evaluations
• Regular dialogue with each website’s customers, including internal stakeholders and leadership
• Enterprise-level meta-analysis of a digital property’s functions in comparison to other digital properties

Customer dialogue is the responsibility of each team, and technical evaluations are readily available, thanks to tools like the Digital Analytics Program (DAP), but enterprise-level meta-analyses require a cross-functional view. This view can be attained through matrixed initiatives like GSA’s Service Design program, or cross-functional groups like GSA’s Digital Council, in collaboration with program teams and leadership.

From an enterprise perspective, the next phase in our evaluation of GSA properties is to apply service categories to each website, to better understand how GSA is working along categorical lines, instead of businesses or brands. Taxonomical work like this is the domain of enterprise architecture. Our service category taxonomy was compiled by using the Federal Enterprise Architecture Framework (FEAF) [4] as a starting point, and crosswalks a website’s designed function with its practical function, evaluated through general and agency use.

We’re starting to leverage service categories, and working with teams to create a more coalesced view of website value as we do so.

What can I do next?

Review an introduction to analytics to learn how metrics and data can improve understanding of how people use your website.

If you work at a U.S. federal government agency, and would like to learn more about this work, reach out to GSA’s Service Design team at [email protected] .

Disclaimer : All references to specific brands, products, and/or companies are used only for illustrative purposes and do not imply endorsement by the U.S. federal government or any federal government agency.

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Justices question obstruction charge against Jan. 6 rioter in case that could affect Trump

WASHINGTON — Supreme Court justices raised concerns Tuesday about the Justice Department's use of an obstruction statute to charge those involved in the Jan. 6 attack on the U.S. Capitol.

The case could have bearing on the election interference prosecution of former President Donald Trump.

The justices heard an appeal brought by defendant  Joseph Fischer , a former police officer who is seeking to dismiss a charge accusing him of obstructing an official proceeding, specifically the certification by Congress of Joe Biden’s election victory, which was disrupted by a mob of Trump supporters.

The law in question criminalizes efforts to obstruct, influence or impede any official proceeding. Conviction can result in a prison sentence of up to 20 years.

The court, which has a 6-3 conservative majority, has in the past been skeptical of prosecutors when they assert broad applications of criminal provisions.

Some justices expressed similar sentiments during Tuesday's arguments, asking whether the statute could be used to prosecute peaceful protesters, including people who at times have disrupted Supreme Court proceedings .

"Would a sit-in that disrupts a trial or access to a federal courthouse qualify?" conservative Justice Neil Gorsuch asked. "Would a heckler in today's audience qualify, or at the State of the Union address? Would pulling a fire alarm before a vote qualify for 20 years in federal prison?"

Justice Samuel Alito, another conservative, asked similar questions during a lengthy exchange with Solicitor General Elizabeth Prelogar, noting that people who have protested at the Supreme Court were not charged under the law.

"I think it's in a fundamentally different posture than if they had stormed into this courtroom, overrun the Supreme Court Police, required the justices and other participants to flee for their safety," Prelogar said.

"What happened on Jan. 6 was very, very serious, and I'm not equating this with that," Alito responded. "But we need to find out what are the outer reaches of this statute under your interpretation."

Trump faces charges of violating the same law, as well as conspiracy to obstruct an official proceeding. They are among four charges he faces in his election interference case in Washington, separate from the hush money prosecution currently moving ahead in New York.

Tuesday's hearing comes just a week before the Supreme Court hears Trump's bid to toss out his election interference charges based on a claim of presidential immunity. Justice Clarence Thomas was present for the arguments after an unexplained absence Monday.

Fischer and Trump both say the obstruction law does not apply to the allegations against them, meaning the charges should be dropped.

Fischer faces seven criminal charges, only one of which is the focus of the Supreme Court case. He also faces charges of assaulting a police officer and entering a restricted building, among others.

Conservative Justice Brett Kavanaugh questioned why the Justice Department needed to charge Fischer using the obstruction statute, noting that he faces the six other charges.

"Why aren't those six counts good enough?" he asked.

Similarly, Justice Clarence Thomas, whose wife, Ginni Thomas, is a conservative activist who backed Trump's effort to challenge the election results, asked whether prosecutors have ever used the statute in response to "violent protests" that have disrupted proceedings in the past.

"I can't give you an example of enforcing it in a situation where people have violently stormed a building in order to prevent an official proceeding," Prelogar said.

Liberal Justice Sonia Sotomayor appeared to back Prelogar on that point.

"We've never had a situation before ... with people attempting to stop a proceeding violently. So I'm not sure what a lack of history proves," she said.

Prelogar sought to persuade the justices that prosecutors are not charging people under the obstruction statute without careful thought.

While there are about 1,350 Jan. 6 defendants in total, only 350 have been charged with obstructing an official proceeding, she said. The average prison sentence for those who were charged only with felony obstruction has been 26 months, she added.

Federal prosecutors have requested higher sentences for Jan. 6 defendants convicted of obstruction, but Prelogar focused on the actual sentences imposed by judges.

The provision was enacted in 2002 as part of the Sarbanes-Oxley Act, which was passed after the Enron accounting scandal.

On Jan. 6, 2021, prosecutors say , Fischer joined the crowd breaching the Capitol from the east side. “Charge!” he yelled again and again before he pushed forward toward a police line while yelling, “Motherf-----s!” the government says.

He and other rioters then fell to the ground. After other rioters lifted him up, video disclosed as evidence in other Jan. 6 trials shows, he tried to appeal to officers protecting the Capitol, telling them that he was an officer, too.

Fischer's lawyers say the law should be limited to circumstances involving tampering with physical evidence, which is what they argue the law aims to address.

A ruling in favor of Fischer could benefit Trump, although that is not guaranteed. Prosecutors in Trump's case have said that even if Fischer wins, Trump's conduct would still be covered by a narrower interpretation of the statute.

Lawrence Hurley covers the Supreme Court for NBC News.

Ryan J. Reilly is a justice reporter for NBC News.

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Man Sets Himself on Fire Near Courthouse Where Trump Is on Trial

Onlookers screamed as fire engulfed the man, who had thrown pamphlets in the air before he set himself aflame. A police officer tried to extinguish the flames before the man was taken away in an ambulance.

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By Nate Schweber and Matthew Haag

• April 19, 2024 Updated 3:37 p.m. ET

A man set himself on fire on Friday afternoon near the Lower Manhattan courthouse where jurors were being chosen for the criminal trial of former President Donald J. Trump.

The man, who had lingered outside the Manhattan Criminal Courthouse earlier this week, doused himself with accelerant at around 1:35 p.m. in Collect Pond Park, across the street from the building. Onlookers screamed and started to run, and soon, bright orange flames engulfed the man. He threw leaflets espousing anti-government conspiracy theories into the air before setting himself on fire.

People rushed to extinguish the flames, but the intensity of the heat could be felt several hundred feet away.

After a few minutes, dozens of police officers arrived to smother the blaze. The man was loaded into an ambulance and rushed away. The New York Fire Department said he was taken to a hospital in critical condition.

A high-ranking Police Department official identified the man as Max Azzarello, 37, of St. Augustine, Fla. The official requested anonymity because the man had not been publicly identified. Mr. Azzarello had appeared outside the courthouse on Thursday with a sign displaying the address of a website where the same pamphlets were uploaded. The top post of the website says, “I have set myself on fire outside the Trump Trial.”

At the park on Thursday, Mr. Azzarello had held up various signs and at one point shouted toward a group of reporters gathered there: “Biggest scoop of your life or your money back!” One of his signs claimed that Mr. Trump and President Biden were “about to fascist coup us.”

In an interview that day, he said his critical views of the American government were shaped by his research into Peter Thiel, the technology billionaire and political provocateur who is a major campaign donor, and into cryptocurrency.

Mr. Azzarello said he had planned to protest at Washington Square Park near New York University but thought that with the cold weather, more people would be outside the courthouse.

“Trump’s in on it,” Mr. Azzarello said on Thursday. “It’s a secret kleptocracy, and it can only lead to an apocalyptic fascist coup.”

People who witnessed the fire said they were in disbelief as they saw Mr. Azzarello, who was in an area of the park reserved for supporters of Mr. Trump, toss the pamphlets into the air and then flames shoot toward the sky. Mr. Azzarello, who was wearing jeans and dark gray T-shirt, fell to the ground amid the fire.

Some of the pamphlets referred to New York University as a “mob front” and also mentioned former President George W. Bush, former Vice President Al Gore and the lawyer David Boies, who represented Mr. Gore in the 2000 presidential election recount. Another pamphlet contained anti-government conspiracy theories, though they did not point in a discernible political direction.

Al Baker, a spokesman for the court system, said the trial schedule would not be affected, though one court officer had been taken to hospital because of the effects of smoke inhalation.

Fred Gates, 60, said he had been riding his bike through the park when he stopped to watch the Trump supporters and saw Mr. Azzarello getting ready to light himself on fire. Mr. Gates said he thought it was a prank or a performance until he saw the flames.

Another witness, Gideon Oliver, a civil rights lawyer, said he saw smoke rising from the park and a court officer rushing from a building carrying a fire extinguisher.

“When I saw and smelled the smoke I thought someone, I assumed one of the pro-Trump protesters, had lit a fire in the park,” Mr. Oliver said. “When I saw police and court officers running, I then thought it might have been a bomb.”

Mr. Azzarello stood tall as he poured the accelerant on himself and then held a flame at chest level. As people nearest him fled, others cried out as they realized what he was about to do.

Screams and shouts — though not from him — filled the air as the flames consumed him and he slowly collapsed.

Wesley Parnell , Alan Feuer and Chelsia Rose Marcius contributed reporting.

Matthew Haag writes about the intersection of real estate and politics in the New York region. He has been a journalist for two decades. More about Matthew Haag

Our Coverage of the Trump Hush-Money Trial

News and Analysis

Donald Trump’s criminal trial in Manhattan took a startling turn when two jurors were abruptly excused , demonstrating the challenge of picking citizens to determine the fate of a former president.

Prosecutors argued in court that with a steady stream of social media posts, Trump had violated the gag order  imposed on him seven times, urging the judge overseeing the trial to hold him in contempt.

Our reporter joined “The Daily” to explain what happened during the opening days  of the trial against Donald Trump.

More on Trump’s Legal Troubles

Key Inquiries: Trump faces several investigations  at both the state and the federal levels, into matters related to his business and political careers.

Case Tracker:  Keep track of the developments in the criminal cases  involving the former president.

What if Trump Is Convicted?: Will any of the proceedings hinder Trump’s presidential campaign? Here is what we know, and what we don’t know .

Trump on Trial Newsletter: Sign up here  to get the latest news and analysis  on the cases in New York, Florida, Georgia and Washington, D.C.

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Day 3 of Trump New York hush money trial

From CNN's Jeremy Herb, Lauren del Valle and Kara Scannell in the courthouse

"We have our jury." Key takeaways from Day 3 of Donald Trump's hush money trial

From CNN's Jeremy Herb, Lauren del Valle and Kara Scannell

By the end of the day on Thursday, the jury in the first criminal trial of former President Donald Trump had been seated. Only five alternates are left to be selected on Friday.

Here are the takeaways from Thursday’s topsy-turvy jury selection in Trump’s criminal trial:

• "We have our jury": Once Trump’s attorneys and the district attorney’s office used up their 10 peremptory strikes to remove jurors, things moved quickly. The judge rejected Trump’s challenges to remove jurors for cause because they had expressed negative opinions about Trump, telling the former president’s attorneys that not liking his persona was not enough. The seated jury includes seven men and five women.
• At least a couple of jurors on Trump’s panel said they aren’t a fan: On Thursday afternoon, jurors were generally more open about their opinions of Trump. Many said they didn’t like his politics or some of his behavior in public but felt they could see past that to be a fair and impartial juror. One woman who will eventually decide Trump’s fate called him selfish and self-serving. “I don’t like his persona,” she said. “I don’t like some of my coworkers, but I don’t try to sabotage their work.”
• There were some bumps with the jury, likely not the last: Thursday’s court session began with one of the seven jurors who had been empaneled Tuesday returning to ask to be dismissed from the jury. She was excused after she said she was concerned aspects of her identity were made public. Later, a second juror was excused after prosecutors questioned the truthfulness of the answers he gave to questions from attorneys on Tuesday.
• DA’s office won’t tell Trump which witnesses they will call: Trump’s attorney Todd Blanche asked the district attorney’s office to share the first three witnesses they plan to call. The district attorney’s office refused. Assistant District Attorney Josh Steinglass acknowledged that courtesy is often extended. But because Trump has been posting on social media about their witnesses, he said with a shrug, “We’re not telling him who the witnesses are.”
• We’re on track to start opening arguments Monday: 22 prospective jurors have yet to go through the questionnaire process from the second panel. Merchan will begin with them on Friday to try to fill out a slate of five additional alternate jurors, although the judge noted he may change that number. If jury selection wraps up quickly enough Friday, Merchan said he will hold what’s called a Sandoval hearing Friday afternoon, where they will discuss what in Trump’s legal history can be used to try to impeach him if he chooses to testify.

See scenes from inside the courtroom

No cameras are allowed inside the Manhattan courtroom where Donald Trump's hush money trial is underway, but sketch artists are capturing the scenes as jury selection continues.

What we know about the 12 jurors and 1 alternate chosen so far for Trump's criminal trial

From CNN's Lauren del Valle, Jeremy Herb, and Kara Scannell

The full 12-person jury for Donald Trump's hush money criminal trial has been seated. One alternate has also been selected, and jury selection will continue until about six alternates are seated.

Here's what we know about the seven men and five women on the jury:

• The first seated juror, who will be the foreperson on Trump’s jury, is a man originally from Ireland. He works in sales and has some college education. He is married but doesn’t have kids. He reads the New York Times and Daily Mail and watches some Fox News and MSNBC. 
• Juror two is an investment banker who has a Master's degree. He lives with his wife and does not have any kids. He follows Trump's TruthSocial posts as well as Michael Cohen on X, formerly known as Twitter. He said he's followed Trump since he became president and has seen quotes from Trump’s book, "The Art of the Deal."
• Juror three is a corporate lawyer originally from Oregon. He gets his news from the New York Times, Wall Street Journal and Google. He’s a younger man who’s never been married and doesn’t have kids. 
• Juror four is a security engineer who is married and has three kids. He has a high school diploma, no social media and reads a “smattering” of the news organizations named in the questionnaire. 
• Juror five is a young Black woman who teaches English in a public charter school system. She has a Master’s degree in education, is not married and doesn’t have any kids. 
• Juror six is a software engineer at a large broadcast company who recently graduated from college. She voiced no strong feelings about Trump, is not married, has no kids and currently lives with three roommates in Chelsea. The juror gets her news from the New York Times, Google, Facebook and TikTok.  
• Juror seven is a civil litigator who is married with two kids and lives on the Upper East Side in Manhattan. Originally from North Carolina, he reads the New York Times, Wall Street Journal, New York Post and Washington Post. He said he has "political views as to the Trump presidency" and that he thinks there were likely Trump administration policies he disagreed with.  
• Juror eight is a retired wealth manager who is married with two kids. The man's hobbies include fly fishing and yoga.
• Juror nine  is a speech therapist with a Master’s degree. She’s not married and lives alone.
• Juror 10 works for an e-commerce company and says he doesn’t really follow the news. He does, however, listen to podcasts on behavioral psychology. He was born and raised in Ohio, is unmarried and lives with another adult. He says he loves to spend time outdoors and with animals. 
• Juror 11 was seated on the jury after Judge Juan Merchan denied Trump’s challenge to remove her for cause. Trump’s lawyers argued she should be dismissed because she said she does not like Trump’s “persona.” The juror works for a multinational apparel company, is not a native New Yorker, is not married and doesn’t have kids. She doesn’t really follow the news but occasionally follows headlines and reads industry-specific publications. 
• The final juror seated on the main panel is a physical therapist. She has a doctorate degree and reads the New York Times, USA Today and CNN. 

Meanwhile, the first empaneled alternate juror is an analyst for an asset management company who grew up in England. She lives with her boyfriend. She reads the Wall Street Journal and New York Times. 

The jury is seated: Here's what happened in court on the 3rd day of Trump’s hush money trial

From CNN staff

A jury of 12 New Yorkers has been seated in former President Donald Trump’s historic hush money trial in Manhattan. It comes after two empaneled jurors were dismissed Thursday morning and seven new jurors were chosen by the afternoon.

The jury is made up of seven men and five women.

Now, the court is working to pick up to six alternates. One has been seated so far. Judge Juan Merchan said he is hopeful the process will be finished on Friday.

Here’s what to know to get up to speed:

Seated jurors dismissed:

• One juror was dismissed after expressing concerns that part of her identity was made public by the media. The judge then ruled the media cannot publish jurors’ answers to questions about their current or former employers.
• A second empaneled juror was excused after prosecutors   questioned the truthfulness of the answers he gave to questions from attorneys on Tuesday.

Lawyers continue their questioning:

• The day started with a panel of 96 potential jurors. That was narrowed down to 38 after half were quickly dismissed for saying they could not be fair or impartial and another nine were dismissed because of another conflict. An additional prospective juror was dismissed after answering the questionnaire.
• 18 jurors then faced additional questioning from lawyers in the jury box.
• Prosecutor Joshua Steinglass started by asking them if they feel that prosecutors have more to prove "because the defendant is Donald Trump?" He also asked the potential jurors to look at Trump and ensure they can look him in the eye and say "guilty" if their case is proven. 
• Trump attorney Susan Necheles asked whether anyone has a problem with the notion that if "two witnesses get on this witness stand and say, under oath, two diametrically opposed things," that somebody is lying. She also asked one potential juror directly about whether she posted on social media about Trump.

Jurors excused for cause:

• Once lawyers were done with their questioning, each side brought up challenges to get some potential jurors dismissed for cause — and not have to use their peremptory strikes.
• The judge dismissed two potential jurors for cause. One admitted she did not think she could be fair and another had negative social media posts about Trump.
• The judge denied a request to dismiss a potential juror who said she knew Necheles.
• Both the prosecution and the defense used all of their peremptory strikes.

Trump in court: The former president turned his chair and faced the jury box while lawyers asked questions. He craned his neck to look at the jury pool as several prospective jurors said they disagreed with Trump’s policies or generally disliked him.

Tomorrow: Merchan swore in a new panel of potential jurors who will return on Friday when the selection of alternates will continue.

Gag order: Meanwhile, prosecutors say Trump  violated his gag order  seven more times, pointing to posts online and calling the situation "ridiculous." The order was issued to stop Trump from making statements about witnesses, jurors, prosecutors, court staff, or the family members of prosecutors and court staff in late March. Merchan will have a hearing about the matter next Tuesday.

Lawyers now need to pick at least 6 alternates. Here's when they would have to step in

From CNN's Elise Hammond

Attorneys have selected a jury of 12 New Yorkers — but now they need to seat as many as six alternates before opening statements can begin. One alternate was picked on Thursday.

Both sides know jury selection is one of the most important parts of the trial. These are the people who will hear the evidence and determine the historic outcome. Alternates ensure the trial can continue to the end if a seated juror cannot proceed.

New York criminal procedure law outlines several cases in which an alternate would replace a juror, and that juror would be dismissed, during a trial.

That includes:

• If a juror gets sick “or other incapacity”
• The juror is not available to serve on the jury anymore
• If the court finds additional information or facts are revealed after jury selection that suggests the juror is “grossly unqualified” to be on the case
• If a juror does not show up to court
• The juror engaged in “misconduct of a substantial nature” — but not conduct that would warrant a mistrial

The state law also says alternates must have the same qualifications and go through the same examination as other jurors. They will be questioned and chosen by the judge and the lawyers in this case after all 12 jurors are seated.

Alternates will listen to the entire trial, but won’t participate in deliberations.

Trump: "I'm supposed to be in a lot of different places campaigning, but I've been here all day"

From CNN's Aditi Sangal

Former President Donald Trump lamented that he is sitting in a Manhattan courtroom all day to attend his hush money criminal trial while he should be traveling across the country to campaign as part of his presidential run in 2024.

"I'm supposed to be in New Hampshire, I'm supposed to be in Georgia, I'm supposed to be in North Carolina, South Carolina. I'm supposed to be in a lot of different places campaigning, but I've been here all day on a trial that really is a very unfair trial," he said as he came out of the courtroom after the day's proceedings wrapped.

Trump held up copies of what he claimed were numerous media "stories" that have legal experts saying "this is not a case, the case is ridiculous."

He continued to read the headlines out loud. The copies were not immediately visible and made available for viewing to reporters as he spoke.

Trump also complained about how cold the courtroom is. “I’m sitting here for days now, from morning till night, in that freezing room, freezing. Everybody was freezing in there.”

About the case: Trump is charged with  34 felony counts of falsifying business records for his alleged role in a hush money scheme before the 2016 election . Trump has pleaded not guilty. Get up to speed on the case  here.

Court is adjourned

Court is adjourned for the day. It is scheduled to resume Friday at 9:30 a.m. ET.

Prosecutor says they won't name witnesses in advance because of Trump's social media posts

Donald Trump attorney Todd Blanche asked for the names of prosecutors' first few witnesses because it's possible testimony could start as soon as Monday.

Prosecutor Joshua Steinglass said usually they would extend that courtesy, but because Trump posts on social media about the witnesses, "we're not telling him who the witnesses are."

Judge says court plans to be in session Tuesday despite request from Trump team to break for Passover

Prosecutor Joshua Steinglass asked Judge Juan Merchan to confirm if he intends the court go straight through until 2 p.m. ET on Monday and Tuesday for Passover.

The judge said that is his plan.

Trump attorney Todd Blanche said Monday is fine to break at lunch but asked that they do not sit on Tuesday because it's a holiday the entire day for one attorney on the team.

"I can appreciate it's a holiday, the entire day for him. It's not a court holiday," Merchan says.

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