cover letter for guard position

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5 Security Guard Cover Letter Examples Working in 2024

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• Write Your Security Guard Cover Letter

Your detailed surveillance abilities stand out. You conduct patrols, implement risk management protocols, and execute emergency procedures with high levels of proficiency.

Are your cover letter and complementary security guard resume ready to help you lock down your next job?

If a security firm is going to entrust its systems with your watch, they’ll take extra precautions when reviewing your application. If you’re wondering how to optimize for success, our security guard cover letter examples will give you a top-notch template, or try our AI cover letter generator to help you stand out in the hiring process.

Security Guard Cover Letter Example

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Why this cover letter works

• For instance, highlighting how you utilized your First Aid training to save lives would endear you to recruiters.

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Security Guard No Experience Cover Letter Example

• Include how you ensured safety and success of sports events in your security guard no experience cover letter, and you’re a step closer to the job.

Experienced Security Guard Cover Letter Example

• For example, do you have hobbies that perhaps hone your mental and physical resilience (think biking)? Or, can you recount a personal story that sparked your interest in the security field? Don’t keep such anecdotes in the shadows.

Armed Security Guard Cover Letter Example

• Ava draws attention right off the bat by acknowledging the hiring company’s mission and then demonstrating how she can fortify the mission through the lens of past experiences. But don’t stop there: show you’re committed to progress in the role by attaching or mentioning an industry-relevant certification or two.

Unarmed Security Guard Cover Letter Example

• While still there, highlight your ability to merge both conventional and the latest security technologies to ensure a secure environment and safe place for people.

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How to Write a Top-Notch Security Guard Cover Letter

Just like you’d customize your patrol schedules and emergency response procedures to specific company needs, you’ll want to apply that same thought process to your cover letter. 

The job description will be your guide to success here. Each company will emphasize key qualifications they’re looking for, so all you have to do is stay alert to the indicators that something is essential. For example, a company may reference using security cameras, and you could stand out by referencing your proficiency in commercial CCTV camera systems.

Start strong with a well-planned opening for your security guard cover letter

Whether you’re working with customers or patrol team members, you’d want to learn their names to provide a personable touch while on the job. You should do the same with your cover letter by greeting a hiring manager by name. So, try to use your vigilant abilities to see if you can locate a contact person in the job description or on the company’s website. 

The next part of optimizing your opener will be getting specific to each job’s security responsibilities and mission. For example, you could explain how you’ll use your safety management skills to ensure a comfortable shopping experience at a retail store. 

The opener below doesn’t make enough impact since the applicant doesn’t address a specific person or mention anything related to the company’s mission or security needs.

Lacking a personal connection here!

Your security guard job opening caught my attention. This looks like a great company to work for, and I’d be eager to join your surveillance team.

The following opener does a much better job of relating to the blend of traditional and innovative vigilance protocols that’ll make the applicant successful as a security guard at G4S Secure Solutions.

An opener connecting to the company’s security practices!

Dear Mr. Martinez,

In today’s ever-evolving security landscape, it is paramount that security officers embrace both the traditional principles of vigilance and the latest technological advancements. I take pride in my ability to seamlessly blend these elements to create a holistic security strategy that is effective and efficient. With deep-seated commitment and passion, I would like to be part of the G4S Secure Solutions team as an unarmed security guard.

Present the right information in the body of your security guard cover letter

The work of a security guard is always performance-driven. The best way to optimize the body of your cover letter for success is by sharing examples of previous work achievements that are backed by numbers, like how you improved response times or reduced security incidents.

If you don’t have much experience, you could also reference job skills gained through a security management degree or transferable skills like providing excellent customer service in previous jobs.

A body paragraph showcasing great security achievements!

As a junior security guard at Star Protection Agency, I was commended for my adaptability and knack for quickly learning new tools and techniques. Here, I increased the effectiveness of nighttime patrols by 27% through the strategic use of infrared equipment and motion-sensor technologies.

Secure the interview with an optimal closing to your cover letter

The best way to start your closing paragraph is to restate your connection to the company’s mission and how your top security skills fit in. For example, you could write about how you’ll use your knowledge in strategic threat intelligence practices to ensure a safe working environment where all premises are monitored.

Lastly, it’s good practice to thank the hiring manager for their time and use a call to action, such as “I look forward to discussing this security guard role with you further.”

The closer below doesn’t make enough impact since it lacks information about specific security skills or company needs.

Lacking specific security skills or needs!

I believe my skills and experiences align perfectly with what your team is looking for. I’m eager to discuss my qualifications as a security guard with you further.

Ramon Yusef

The following closer does a better job of presenting how the applicant will help G4S in their mission to provide unwavering client safety as a security guard.

An impactful closer related to the company’s mission!

I’m inspired by G4S’ reputation for excellence in security solutions and unwavering dedication to client safety. I’m excited about the opportunity to contribute to your mission and vision. Thank you for considering my application.

Mateo Hernandez

One page is the optimal length for security guard cover letters. Just like recording surveillance data, you’ll want to keep your cover letter concise and relevant to a company’s primary needs, such as checkpoint patrol strategies and using two-way radios.

You should make your cover letter custom for each job to ensure the specific security skills you write about are relevant and stand out to each company. For example, one company may use an active patrol system, whereas another performs random patrols. A custom cover letter helps you stand out for each one. 

When you can’t find a contact person’s name, you can simply address your security cover letter to “[name of company] hiring team.” Then, ensure the rest of your cover letter is highly specific to surveillance systems and tactical planning needs based on the job description to ensure the details still stand out.

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Security Guard Cover Letter

A well written security guard cover letter provides a critical introduction to potential employers. It motivates the reader to take a close look at your resume and to seriously consider your job application.

Your cover or application letter should be customized and targeted to each specific security guard job opportunity.

Highlight the relevant skills and competencies you bring to the job and convince the employer you are the right security job candidate.

SAMPLE SECURITY GUARD COVER LETTER

Your Name Your Address Your Contact details (phone and email)

Mr Jonah Gray Hiring Manager DCA Security 10 South Parkway Long Island, NY 11551

Dear Mr Gray

Your recent job posting for a Security Guard immediately caught my interest. I am confident that my 7 years dedicated and dependable experience safeguarding and protecting site assets and personnel will provide the skills and personal qualities you are looking for. I am forwarding my resume for your review and consideration.

Some key points that you will find relevant to this job opportunity include:

• extensive knowledge of public safety, patrolling and monitoring large commercial premises and operating security systems
• solid experience in responding quickly and effectively to emergency and crisis situations
• track record of meticulous security reporting and paperwork
• verifiable record of working 12 hour shifts with energy and commitment
• implementation of improvements to security procedures and processes to improve efficiency
• reputation for demonstrating strong problem-solving and decision-making skills

As a highly observant and hard working security professional, I  would welcome the opportunity to meet with you to further discuss how I can benefit your organization.

Thank you for your time and consideration.

Security Guard Duties and Responsibilities

This security guard job description will help your with your cover letter and ensure you cover the relevant skills and duties.

In-demand Security Guard Skills

These are the skills generally looked for by employers and can be highlighted in you security guard cover letter:

physical fitness - able to meet the physical requirements of patrolling, responding to emergencies and maintaining energy levels during long shifts

attention to detail and vigilance - able to keenly observe and monitor the surroundings to quickly determine if something is wrong.

integrity and confidentiality - maintain confidentiality and display trustworthiness and ethical behavior at all times

problem-solving - able to identify problems and come up with appropriate solutions

decision-making - able to consider appropriate courses of action and make the right decision quickly while under pressure.

communication skills - able to handle and resolve conflict, able to interact effectively with the public and able to deliver instructions and directions clearly.

dependable and reliable - take personal responsibility for the quality of job performance and complete all required tasks and commitments.

stress tolerance - able to deal with high stress situations calmly and effectively.

Always include a cover letter to boost your security guard resume .

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Guard Cover Letter: Sample & Guide [Entry Level + Senior Jobs]

Create a standout guard cover letter with our online platform. browse professional templates for all levels and specialties. land your dream role today.

Writing a cover letter for a role as a guard can be intimidating. It is important to make sure you stand out from the competition and that your cover letter makes the best impression possible. This guide will help you craft a guard cover letter that is tailored to the job you are applying for and highlights your qualifications and experience.

We will cover:

• How to write a cover letter, no matter your industry or job title.
• What to put on a cover letter to stand out.
• The top skills employers from every industry want to see.
• How to build a cover letter fast with our professional Cover Letter Builder .
• What a cover letter template is, and why you should use it.

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Guard Cover Letter Sample

Dear Hiring Manager,

I am writing to apply for the position of Guard with your organization. I am confident that my experience and skills make me a great candidate for this job.

I have over 5 years of experience in security and guard services. During this time, I have demonstrated a high level of professionalism and efficiency in maintaining the safety of the premises and all personnel. I have a solid understanding of security protocols, and I am experienced in the use of firearms if the situation requires. Additionally, I possess an excellent aptitude for problem solving, and I am comfortable in high-pressure situations.

Some of my key qualifications and accomplishments include:

• Successfully handled security for a variety of events, such as conferences, music events, and other large-scale gatherings.
• Proficient in the use of CCTV and surveillance software.
• Maintained a high level of physical fitness and stamina, allowing me to effectively handle any security-related tasks.
• Provided regular updates and reports to the company on the status of the premises and personnel.
• Successfully apprehended two suspected criminals who were attempting to break into a property.

I am organized, reliable, and dedicated to providing a safe and secure environment. I am confident that I can make a positive contribution to your organization. I would welcome the opportunity to meet with you and discuss my qualifications further.

Thank you for your time and consideration.

Sincerely, John Doe

Why Do you Need a Guard Cover Letter?

• A guard cover letter is an excellent way to demonstrate your qualifications and experience for the guard position you are applying for.
• It allows you to provide a detailed description of your skills and qualifications, as well as explain why you are the best candidate for the job.
• Your cover letter can also provide potential employers with an insight into your professional personality, which can help them decide if you would be a good fit for the role.
• A guard cover letter also serves as a great opportunity to highlight any experience you have in the security sector, such as any certifications or training you have completed.
• Finally, a guard cover letter allows you to show off your communication skills and detail why you are the perfect candidate for the guard position.

A Few Important Rules To Keep In Mind

• Start your guard cover letter with a professional salutation and the name of the person you are addressing.
• In the opening paragraph, explain the purpose of your letter and mention the position you are applying for.
• In the body of your letter, highlight your qualifications and experience that match the job description.
• Include relevant accomplishments and awards that demonstrate your expertise.
• Close your cover letter with a call to action and a polite request for an interview.
• Proofread your letter several times to ensure it’s free from errors.
• Sign the letter with your full name and contact information.

What's The Best Structure For Guard Cover Letters?

After creating an impressive Guard resume , the next step is crafting a compelling cover letter to accompany your job applications. It's essential to remember that your cover letter should maintain a formal tone and follow a recommended structure. But what exactly does this structure entail, and what key elements should be included in a Guard cover letter? Let's explore the guidelines and components that will make your cover letter stand out.

Key Components For Guard Cover Letters:

• Your contact information, including the date of writing
• The recipient's details, such as the company's name and the name of the addressee
• A professional greeting or salutation, like "Dear Mr. Levi,"
• An attention-grabbing opening statement to captivate the reader's interest
• A concise paragraph explaining why you are an excellent fit for the role
• Another paragraph highlighting why the position aligns with your career goals and aspirations
• A closing statement that reinforces your enthusiasm and suitability for the role
• A complimentary closing, such as "Regards" or "Sincerely," followed by your name
• An optional postscript (P.S.) to add a brief, impactful note or mention any additional relevant information.

Cover Letter Header

A header in a cover letter should typically include the following information:

• Your Full Name: Begin with your first and last name, written in a clear and legible format.
• Contact Information: Include your phone number, email address, and optionally, your mailing address. Providing multiple methods of contact ensures that the hiring manager can reach you easily.
• Date: Add the date on which you are writing the cover letter. This helps establish the timeline of your application.

It's important to place the header at the top of the cover letter, aligning it to the left or center of the page. This ensures that the reader can quickly identify your contact details and know when the cover letter was written.

Cover Letter Greeting / Salutation

A greeting in a cover letter should contain the following elements:

• Personalized Salutation: Address the hiring manager or the specific recipient of the cover letter by their name. If the name is not mentioned in the job posting or you are unsure about the recipient's name, it's acceptable to use a general salutation such as "Dear Hiring Manager" or "Dear [Company Name] Recruiting Team."
• Professional Tone: Maintain a formal and respectful tone throughout the greeting. Avoid using overly casual language or informal expressions.
• Correct Spelling and Title: Double-check the spelling of the recipient's name and ensure that you use the appropriate title (e.g., Mr., Ms., Dr., or Professor) if applicable. This shows attention to detail and professionalism.

For example, a suitable greeting could be "Dear Ms. Johnson," or "Dear Hiring Manager," depending on the information available. It's important to tailor the greeting to the specific recipient to create a personalized and professional tone for your cover letter.

Cover Letter Introduction

An introduction for a cover letter should capture the reader's attention and provide a brief overview of your background and interest in the position. Here's how an effective introduction should look:

• Opening Statement: Start with a strong opening sentence that immediately grabs the reader's attention. Consider mentioning your enthusiasm for the job opportunity or any specific aspect of the company or organization that sparked your interest.
• Brief Introduction: Provide a concise introduction of yourself and mention the specific position you are applying for. Include any relevant background information, such as your current role, educational background, or notable achievements that are directly related to the position.
• Connection to the Company: Demonstrate your knowledge of the company or organization and establish a connection between your skills and experiences with their mission, values, or industry. Showcasing your understanding and alignment with their goals helps to emphasize your fit for the role.
• Engaging Hook: Consider including a compelling sentence or two that highlights your unique selling points or key qualifications that make you stand out from other candidates. This can be a specific accomplishment, a relevant skill, or an experience that demonstrates your value as a potential employee.
• Transition to the Body: Conclude the introduction by smoothly transitioning to the main body of the cover letter, where you will provide more detailed information about your qualifications, experiences, and how they align with the requirements of the position.

By following these guidelines, your cover letter introduction will make a strong first impression and set the stage for the rest of your application.

Cover Letter Body

Writing a successful cover letter for a guard position is an important step in the application process. Your cover letter should be tailored to the specific guard position and should include information about why you are a qualified candidate for the job. Here are the key components that your guard cover letter should include:

• An Introduction: Begin your cover letter by introducing yourself and stating why you are interested in the guard position. Make sure to mention the specific job you are applying for and how you heard about it.
• Your Qualifications: Describe the qualifications and experience that make you a strong candidate for the guard position. Be sure to highlight any relevant skills, education, or certifications that you possess.
• Your Strengths: Explain how your abilities, such as problem-solving, communication, or decision-making, make you a valuable addition to the team. Be sure to include an example of how you’ve used these skills in the past.
• Your Knowledge: Show that you understand the role of a guard and the responsibilities associated with it. Demonstrate your knowledge of the position and the company’s safety policies.
• Your Commitment: Explain why you are committed to the job and why you believe you are the best candidate for the position. Highlight your dedication to providing a safe and secure environment.
• Closing: Close your cover letter by thanking the employer for considering you for the guard position and expressing your enthusiasm for the opportunity. Include your contact information and a request for a follow-up.

Your cover letter should be professional and concise, and should showcase your qualifications for the guard position. The components above should give you a good starting point for creating a successful guard cover letter. Good luck with your application!

Complimentary Close

The conclusion and signature of a cover letter provide a final opportunity to leave a positive impression and invite further action. Here's how the conclusion and signature of a cover letter should look:

• Summary of Interest: In the conclusion paragraph, summarize your interest in the position and reiterate your enthusiasm for the opportunity to contribute to the organization or school. Emphasize the value you can bring to the role and briefly mention your key qualifications or unique selling points.
• Appreciation and Gratitude: Express appreciation for the reader's time and consideration in reviewing your application. Thank them for the opportunity to be considered for the position and acknowledge any additional materials or documents you have included, such as references or a portfolio.
• Call to Action: Conclude the cover letter with a clear call to action. Indicate your availability for an interview or express your interest in discussing the opportunity further. Encourage the reader to contact you to schedule a meeting or provide any additional information they may require.
• Complimentary Closing: Choose a professional and appropriate complimentary closing to end your cover letter, such as "Sincerely," "Best Regards," or "Thank you." Ensure the closing reflects the overall tone and formality of the letter.
• Signature: Below the complimentary closing, leave space for your handwritten signature. Sign your name in ink using a legible and professional style. If you are submitting a digital or typed cover letter, you can simply type your full name.
• Typed Name: Beneath your signature, type your full name in a clear and readable font. This allows for easy identification and ensures clarity in case the handwritten signature is not clear.

Common Mistakes to Avoid When Writing a Guard Cover Letter

When crafting a cover letter, it's essential to present yourself in the best possible light to potential employers. However, there are common mistakes that can hinder your chances of making a strong impression. By being aware of these pitfalls and avoiding them, you can ensure that your cover letter effectively highlights your qualifications and stands out from the competition. In this article, we will explore some of the most common mistakes to avoid when writing a cover letter, providing you with valuable insights and practical tips to help you create a compelling and impactful introduction that captures the attention of hiring managers. Whether you're a seasoned professional or just starting your career journey, understanding these mistakes will greatly enhance your chances of success in the job application process. So, let's dive in and discover how to steer clear of these common missteps and create a standout cover letter that gets you noticed by potential employers.

• Failing to include relevant information about the position
• Making grammar or spelling errors
• Not addressing the cover letter to a specific person
• Including too much personal information
• Using an unprofessional email address
• Writing a generic cover letter
• Not emphasizing your qualifications and experience
• Not using a professional tone
• Submitting the wrong document
• Not proofreading the cover letter

Key Takeaways For a Guard Cover Letter

• Make sure to highlight your relevant experiences and qualifications.
• Demonstrate your ability to work in a team and follow instructions.
• Discuss your ability to handle stress and stay alert.
• Explain why you believe you are the best candidate for the role.
• Proofread your letter to ensure accuracy and professionalism.

Professional Security Guard Cover Letter Example for 2024

Read for inspiration or use it as a base to improve your own Security Guard cover letter. Just replace personal information, company application data and achievements with your own.

Cover Letter Guide

Make your security guard cover letter stand out.

The secret to making your Security Guard cover letter remarkable is to share your excitement about the company, the field, and the position.

It’s also a good idea to aim not to re-write your resume, but rather to build upon it and expand on your competencies.

Now, let's look at some other things that will make recruiters remember you.

Address your cover letter to the right person and make your introduction strong

We advise you to address the cover letter directly to the person responsible for the recruitment process. If you don’t know their name, take some time to research it.

This will show that you’re attentive to detail and are willing to go the extra mile when necessary.

Here's a list of salutations you can never go wrong with. Note that some of them can be used even if you don’t know who the hiring manager is.

• Dear Mr. John,
• Dear Ms. Petersen,
• Dear Hiring Manager,
• Dear Dr. Todd,
• Dear Head of [team you're applying for]

A noteworthy introduction is what will grab the reader by the collar and make them want to get to know you better.

But what’s the best way to begin your cover letter? Highlighting your excitement about the position!

Be honest and original – this will get you remembered. You can even link your excitement to the reasons why you’d like to grow in this exact field.

Talk about your hard and soft skills

Although you’ve probably listed (or are planning to list) your hard skills on your resume, don’t forget to mention them in your cover letter as well. One way to do that is by telling a personal story.

You can share how some of your skills or qualities have helped you achieve goals in the past. Or perhaps you want to talk about the things that help you get over challenges. You decide.

Naturally, both soft and hard skills should be present here. It’s especially important to include skills and qualifications that have been mentioned as part of the job description or the requirements section of the advert. This will help you pass applicant tracking systems that screen documents for certain keywords.

Show that you know the company and its problems well

Proving that you’re familiar with the company is a great way to win the recruiter’s heart. It shows that you’ve taken some time for research and that you’re attentive to detail.

What’s more, it will also help you find out the issues at hand. This way, you can link your own skills and qualifications to some potential challenges the company might have to deal with in the future.

End with a call to action

Ending your Security Guard cover letter in a suitable way can help you land an interview. Why? Because strong endings portray applicants as considerate and, what’s even more important – passionate about the job.

Just make sure that your ending (just like your cover letter’s body) matches the company culture. If you prefer to be on the safe side, go for traditional closing lines such as “Looking forward to hearing from you”.

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Security Guard Cover Letter Sample

Kick-start your career & learn how to improve your cover letter with our free, highly instructive Security Guard cover letter sample. Copy-paste this cover letter example at no cost or rewrite it using our job-landing cover letter builder.

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Security Guard Cover Letter Sample (Full Text Version)

Richard bain.

Dear Hiring Managers,

I am writing to apply for the Security Guard job at GPK, Inc. in Liverpool, as advertised on your website careers page. I believe that I possess everything necessary to successfully execute the job and all associated duties. Therefore, the combination of my previous work experience and developed skills set and qualities make me an ideal fit for the role.

Working in this field requires both extensive knowledge of security operations and procedures and exceptional physical fitness. As a Security Guard at G4S, Inc., I was not only responsible for patrolling residential areas and luxury neighborhoods to ensure the safety and security of residents and visitors but I also served as a private bodyguard when needed and monitored any suspicious activities. I was recognized by clients multiple times for constantly providing excellent service. What's more, I worked on the development of new company policies to increase the client satisfaction as much as possible. Within just one year, we were able to improve it significantly from 80% to 97%.

I am a native French speaker with a proficiency in English and a basic knowledge of Spanish. Moreover, I am a holder of a well-known SIA Security Guard Licence. Having a strong attention to detail, good communication skills, and the important ability to work and perform under pressure, I have also demonstrated throughout the years that I possess extraordinary work ethic and a highly professional attitude. Finally, I am confident in my safety management skills and am able to function well independently or in team environments. I'm very excited by the opportunity to join your team and believe that this would be a great chance for me to further grow both personally and professionally.

Please contact me at 555-555-5555 or via email at [email protected] so we can arrange a suitable time to meet. Thank you for your time and consideration and I look forward to speaking with you soon.

Richard Bain

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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Guard Cover Letter Examples

A great guard cover letter can help you stand out from the competition when applying for a job. Be sure to tailor your letter to the specific requirements listed in the job description, and highlight your most relevant or exceptional qualifications. The following guard cover letter example can give you some ideas on how to write your own letter.

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Cover Letter Example (Text)

Bethanne Croom

(988) 496-0284

[email protected]

Dear Amairani Meholick,

I am writing to express my interest in the Guard position at G4S Secure Solutions. With five years of dedicated experience in security services at Securitas AB, I have developed a strong foundation in safeguarding premises, assets, and personnel, as well as an unwavering commitment to maintaining high levels of safety and security. My background has equipped me with the necessary skills and knowledge to make a significant contribution to your team.

Throughout my tenure with Securitas AB, I have honed my abilities in various aspects of security operations, including surveillance, patrol, incident response, and customer service. My experience working in diverse environments has taught me how to quickly adapt to different situations and effectively communicate with people from all walks of life. I have consistently received recognition for my vigilance, quick thinking, and ability to de-escalate potentially volatile situations.

I am particularly adept at utilizing security systems and technology, which I understand is an important aspect of the role at G4S Secure Solutions. My proficiency with modern surveillance equipment and access control systems, combined with my ability to remain calm under pressure, ensures that I can effectively monitor and manage security concerns efficiently.

Moreover, I take pride in my ability to work collaboratively with colleagues and law enforcement to develop and implement strategic security plans. My commitment to continuous improvement has led me to participate in regular training sessions and workshops, keeping my skills sharp and up-to-date with the latest security protocols and practices.

I am excited about the opportunity to bring my expertise to G4S Secure Solutions, a company renowned for its commitment to excellence and innovation in security services. I am confident that my proactive approach and my dedication to fostering a safe and secure environment will align well with the high standards your company upholds.

Thank you for considering my application. I am looking forward to the possibility of discussing how my experience and skills will be beneficial to your esteemed company.

Warm regards,

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Is a Cover Letter Necessary in 2024?

Published: April 03, 2024

Writing a cover letter can be daunting.

I’ll never forget my college career coach, who made writing a cover letter look easy. Even with her tips, I’ve always found it incredibly difficult to talk about myself and hype up my accomplishments.

While it acts as a letter of introduction, I’ve wondered if a cover letter is necessary in 2024. To find out, I spoke with two recruiters and gained insights on how to write the best cover letter for any job application.

How important is a cover letter?

Is a cover letter necessary, when to skip a cover letter, when to include a cover letter, tips for writing a cover letter, what if the cover letter is optional.

Cover letters are short letters of introduction that you include with job applications.

Typically, they are your chance to go into deeper details about your accomplishments that you might not have highlighted or had room to mention on your resume.

Tiffany Hall, a professional resume writer and founder of Resume911 , says cover letters are an important part of the job application process.

Hall says, “Cover letters can be very important. It’s supposed to sell why you, of all applicants, should get the job. The issue is that applicants use them to regurgitate what’s on their resume, and that’s not what it’s for. It should speak to what isn’t easily explained with your resume.”

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For example, if your resume says you’re skilled at building web pages, your cover letter is a great place to name-drop companies that you’ve worked for to create their websites.

Matthew Muehleisen, a corporate recruiter , thinks a cover letter is also a great place to show you’ve done your homework and researched a company.

Muehleisen says, “It can be what sets you apart from other candidates and applicants and is a good opportunity to show that you’ve done research on the position and company to further showcase your interest in the role.”

Knowing the importance of a cover letter still begs the question: Is a cover letter necessary in 2024?

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While a cover letter can help demonstrate your knowledge of the company you’re applying to and highlight more of your achievements, both Hall and Muehleisen agree that a cover letter isn’t entirely necessary.

Muehleisen says, “Unless it’s a requirement of the application, I wouldn’t say it’s necessary to include a cover letter. There are some roles (usually in content creation and marketing) that will ask for a cover letter as a form of a writing sample. In these instances, make sure your letter is polished and focused.”

If Hall had her way, she would eliminate the cover letter entirely, focus more on the resume, and ask for a link to an applicant’s LinkedIn profile.

According to Hall, “Most cover letters either repeat the resume or they speak to why the applicant isn’t a good fit. Neither is the purpose of a cover letter.”

Nevertheless, 74% of hiring managers still prefer applications to include a cover letter. So, it is definitely worth considering including one — even if the application says it’s optional.

If you’re looking for a new role, writing a cover letter can be time-consuming — especially if you take the time to personalize every letter you send to a hiring manager.

Although a cover letter does serve a legitimate purpose, and 83% of hiring managers read it, there are a few situations where you shouldn’t include a cover letter. Let’s take a look at those scenarios.

If You Only Have a Template of a Cover Letter

I get it. Writing an effective cover letter takes a significant amount of time.

But consider not sending one if you only have time to plug your information into a cover letter template without personalizing it before hitting submit on an application.

Don’t get me wrong. A cover letter template is a great starting point to write your cover letter. Templates often remind you to include pertinent information like the hiring manager’s title, name, and your contact information.

However, if you don’t take the time to edit the body of the cover letter and personalize it with research and your relevant experience, you risk sending the same letter as another candidate.

And considering that 48% of hiring managers spend anywhere from 30 seconds to two full minutes reading each cover letter, the chances are high that your hiring manager can spot a form letter a mile away.

Don’t send it if you don’t have the time to personalize a cover letter.

If Your Cover Letter Is Full of Critique

A cover letter is meant to explain why you’re the best candidate for the open position. However, a cover letter is not a place for you to share your ideas of how the company can improve.

Sure, every company likely has areas of improvement, and the job you’re applying for might be the role that gets a say in that, but a list of improvements might read as a critique.

You don’t want to potentially offend a hiring manager before you even get an interview. A bad cover letter can hurt a strong candidate, according to 33% of hiring managers .

Before you submit your cover letter, read through it several times to make sure it’s not a critique. If it does sound like a critique, throw it out.

If It’s Not Required

There are other instances where you shouldn’t send a cover letter. For example, if the application’s instructions specifically state that you do not need to submit a cover letter for consideration for the job.

In fact, sending a cover letter anyway can signal to the hiring manager that you don’t follow instructions. Not following instructions is also a great way to land your application in the trash bin.

The bottom line is this: If the application specifically states not to send a cover letter, don’t send it.

Of hiring managers, 74% prefer to see job applications with a cover letter apart from the resume. Knowing this, if you have the time to include a cover letter with your job application, don’t skip it.

Here are three instances when you should send a cover letter with your application.

Send a cover letter if you’re very interested in the role.

Think of your cover letter as your time to shine. Use it as a place to highlight your experiences and the qualifications that make you a great fit for the position.

Hall says, “If you can speak to why you’re a good candidate without copying your resume in paragraph form, include a cover letter.”

In other words, don’t use bullet points in your cover letter to describe your previous employment history.

Instead, talk about what you learned on the job and how your skills will help you excel in the role you’re applying for.

Send a cover letter when there’s a gap in your resume or you’re transitioning industries.

If you’re looking to transition to another industry, you should definitely include a cover letter with your application.

Speaking from personal experience, if I had only submitted a resume to my school district when I applied to be a Spanish teacher, the hiring manager would have just seen my experience in Public Health and would not have known about my skills and success in tutoring students in Spanish.

Muehleisen puts it this way, “If you’re looking to transition to a new industry or if there is a position and company you’re really excited about pursuing as an opportunity, these are the best instances to include a cover letter so that you can possibly give yourself an advantage.”

A cover letter can also help explain any gaps in your resume — especially if the gap in your employment history is beneficial to the role you’re applying for.

For example, maybe you volunteered in South America, and the role you’re applying for is for a position in Global Operations.

It never hurts to include positive, pertinent information in your cover letter.

Send a cover letter when it’s required.

The most obvious time to include a cover letter with your application is when it is required. Just like not including a cover letter when it’s not required, it shows you can follow directions.

Include a cover letter when the application asks you to submit one, which shows you can follow directions.

Plus, if the application asks for a cover letter, you can bet the hiring manager will look for it. If no cover letter is included, well, you’re sabotaging your chances of getting an interview.

Only 13% of hiring managers will consider giving a candidate an interview if they don’t attach a required cover letter to an application.

Writing a cover letter is not as painful as it sounds. There are great templates you can use as a starting point for your cover letter.

The trick with a template, though, is to make sure you always personalize the letter to your own experiences and qualifications.

Here are five expert tips to write a winning cover letter.

1. Tailor your cover letter to the job description.

When writing a cover letter, especially if you use a cover letter template, you should tailor the letter to match the job description and meet the requirements of the application.

For example, if the application asks you to attach a short cover letter, keep it brief. Your best bet is one to two short paragraphs detailing why you’re a great fit for the position.

You’ll also want to reference keywords from the job description in your cover letter. Many recruiters use applicant tracking systems that scan application packets for the best fit.

Often, hiring managers review the applications that match the keywords first.

Now, that doesn’t mean to stuff your cover letter with keywords. Instead, use them in a natural way as you discuss your qualifications.

2. Be personable with your greeting.

You might have seen the advice telling you to use “To Whom It May Concern” instead of the hiring manager’s name. This is good advice, but only if you do not know the hiring manager.

Before resorting to a generic greeting to start your cover letter, take the time to look on the company’s website and LinkedIn to find out who makes hiring decisions.

If you have contacts in your network who are familiar with the company, ask them. Taking the time to research the hiring manager and the company shows you care about the details — a quality many hiring managers look for in a candidate!

If you’re still unsure after researching the company, consider using “Dear Sir or Madam” as your greeting.

3. Be yourself.

While a cover letter is a formal introduction of yourself to a potential employer, it doesn’t need to be lacking in personality. Hall suggests sprinkling your personality in your cover letter to spark connections with the hiring manager.

Hall says, “Be your best professional self. I’m a foodie and will include references to food on my LinkedIn, and I’ve done it in a cover letter. I’ve had managers reference them, and we had a chuckle. I am also very clear about aligning myself with companies whose mission and goals I respect and can contribute to. I make sure to speak to that in the cover letter.”

Take Hall’s advice. Showcasing your vibrant personality in your cover letter can help break the ice in your interview!

4. Proofread your cover letter.

Once you’ve written your cover letter and before you hit “send,” double-check that it is free from spelling and grammar errors and that the company you referenced is the company you are applying to.

Muehleisen says skipping proofreading your cover letter is a big mistake — and it could cost you the job!

Muehleisen says, “Make sure that you are proofreading prior to sending. If the cover letter feels like it is a simple cut/paste or if the job title and company name are incorrect, it may do more harm than good. So, be sure that what you’re sending is pertinent.”

5. Be cautious of AI.

AI tools, like ChatGPT or Claude, are great for helping draft content. You might be tempted to ask generative AI to write your cover letter for you. However, both Hall and Muehleisen say to proceed with caution when it comes to AI.

Hall says, “AI is coming along in amazing ways, so it may come as a surprise that my best tip didn’t include AI. I tell my clients when they’re stuck to look to their peers. You can search people by job title on LinkedIn. See how they describe themselves and pull from there. Or, hire a resume writer or career strategist to help you.”

Muehleisen agrees with her. He says, “I would hesitate to use a tool or service for a cover letter as the point should be to show your authenticity. If you are going to use AI for assistance, make sure to put your own words in as well.”

However, when you write your cover letter, whether using a template or generative AI, personalizing it is key to standing out from the competition.

If the job description says a cover letter is optional, should you send one, or can you get by without it?

That can be tricky, considering 72% of recruiters still expect a cover, even if it’s optional.

According to Muehleisen, sending a cover letter is not a bad idea. He says, “I’ve never heard of a cover letter hurting an applicant’s chances; just make sure the one you’re including is specific to the job description and posting.”

Check out these cover letter examples for more inspiration.

Experiment With Your Cover Letters

Writing a cover letter is a breeze once you get the hang of it. With today’s challenging job market, sending a cover letter with your application can make a difference in whether you get called for an interview.

I can’t make promises that your cover letter will dazzle hiring managers each time, but for the right position for you, it will.

Remember Hall and Muehleisen’s advice when you craft your cover letter. Personalization is key to success!

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Create your Europass Cover Letter

Europass helps you to develop a structured, consistent and professional cover letter guiding you through each step. You can create new cover letters or edit existing ones using the Europass tool to create and edit cover letters.

How does Europass help?

Europass will guide you step by step through the process to help you create a good cover letter with all the essential information. You can create, store and share cover letters in 31 languages , choose from different templates to customise your application and share them easily from your Europass Library . 

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How to write a good cover letter

A cover letter should highlight your motivation to apply for a specific job or opportunity, and demonstrate why you consider yourself to be the best candidate. Your cover letter should refer to particular examples in your CV and describe why these are relevant for the job vacancy you are applying for.

Read carefully

Read the vacancy notice carefully and highlight the skills that relate to the requirements of the position in your cover letter.

Use keywords

Use the keywords when you list your soft skills as mentioned on the vacancy notice (punctual, organised, team-player and so on).

Have short and clear paragraphs that show different aspects clearly.

Get to know the employer

Take time to research the employer to gain valuable insights into the culture of their organisation and make references in your cover letter to one or two key points.

Keep it short

You cover letter should not be longer than one page.

• First paragraph - why you are motivated to apply for the position,
• Second paragraph - how you are the most suitable candidate for the position, and
• Third Paragraph - why the company is a good match for you.

Use formal tone

Use a formal, polite tone and make sure there are no spelling mistakes.

Use simple fonts

Use simple non-decorative font styles, normal font-sizes (11-12) and optimal spacing (1 or 1.5).

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Admissions, Recruitment, and Financial Aid Officer

How to apply.

Candidates should submit the following as one document:

1. Cover Letter / Letter of interest 2. Resume 3. One page statement that discusses/shares a recent experience; what was learned from this experience, and what you did with what you learned.

In order for the Career Portal system to accept a cover letter and one page statement, please include these as a page of your resume document

The School of Social Work seeks a candidate to provide assistance with student and administrative support in the Office of Student Services and Enrollment Management. The candidate in this position will work as a member of a high functioning unit with a myriad of interactions across administrative units within the School of Social Work including the MSW Program Director's Office, the SSW Career Center and the Office of Field Education.

Responsibilities*

Recruitment/Admissions

• Provide informational presentations to promote the MSW program.
• Coordinate and participate in student recruitment and admissions activities including, evaluating applications for admission, attending Admission Review Team meetings and meeting with admitted students (in-person, zoom, phone meeting).
• Contact applicant recommenders to gather information for admissions decisions, meet with prospective MSW students (in-person, zoom, phone meetings), and assist with pre-admission interviews
• Travel for recruitment events as needed.
• Provide additional admissions and recruitment assistance as needed.

Financial Aid

• Share information regarding financial aid opportunities, policies, and procedures with prospective and current students.
• Serve as a member of the Financial Aid Committee.
• Assist with financial aid reviews and re-reviews for incoming and continuing MSW students for need scholarships, merit based scholarships, and donor scholarships.
• Review financial aid letters for accuracy.

Required Qualifications*

• Master's degree (in Social Work, preferred).
• Demonstrated experience in graduate education and working with graduate students.
• Demonstrated experience in college level recruitment.
• Excellent interpersonal, written and oral communication skills.
• Strong public speaking and presentation skills.
• Ability to work independently and as part of a team, excellent problem-solving abilities, ability to understand and improve upon complex processes, strong attention to detail, and ability to coordinate multiple projects.
• Demonstrated ability to handle sensitive and confidential materials and situations.
• Ability to work some evenings for recruitment and school events.
• Ability to work in-person on campus in Ann Arbor, Michigan

Desired Qualifications*

• Extensive experience working in higher education.
• Demonstrated knowledge of the University of Michigan School of Social Work MSW program.

Work Locations

This is an in-person role at the School of Social Work in Ann Arbor, MI. A hybrid schedule that includes remote work may be approved by the supervisor aligned with SSW flexible work schedule policies. 

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

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Working for the Royal Mail sounded like an ideal job. But I discovered it’s falling apart, just like its vans

My year there was marked by crumbling depots, staff constantly leaving and impossible targets. This once-great institution is on its knees

F or most of my life, I worked in the media. In early 2023 I returned from a job abroad, and it had been intense: six weeks in a remote mountain environment. I needed another job quickly, but could not face an office or the blank gaze of a laptop. The Royal Mail seemed to be on an aggressive recruitment drive: ads for drivers and postal workers flickered across my socials. I applied.

The Royal Mail is part of our national fabric – its workers are everywhere, delivering post six days a week and parcels seven. I always imagined it must be a relatively stress-free job, strolling through leafy suburban streets delivering birthday cards and gas bills, providing the country with a vital service, one that has been running for 500 years.

After a surprisingly rigorous round of telephone interviews, I was offered a job as a parcel delivery driver at a depot in West Sussex. The depot is one of the largest in the region, so I imagined a state-of-the-art operation. My first day on the job put things into perspective.

The depot looked like it had been abandoned after an earthquake. There was no technology, no machines, no computers, no chairs. I struggled to find a socket to charge my phone. Thousands of parcels sat inside metal cages called Yorks; the mail was shelved in row after row of individual sorting frames, representing areas, roads, estates and shopping districts. Smaller parcels were stacked on the top shelves. It looked chaotic.

I was sent out with an experienced driver, originally from Benin, who had been working for Royal Mail for three years. That day, we had to deliver 120 tracked parcels to rural towns and villages in the West Sussex area. I was given a personal digital assistant, which had the route loaded on to it, and which I had to follow until the van was empty. My new colleague told me that we would be driving his favourite van today. I laughed out loud when I saw it: it looked a bit like it had been dragged out of a lake.

It’s not until you get up close and personal with those little red vans that you realise how decrepit they are. Apparently held together with duct tape and grime, the bodywork mirrors the organisation itself. The interior cabins are worse. Two-seat biohazards, a miasma of stale smoke and Red Bull, haunted by the ghosts of a thousand dead sausage rolls.

Not all the vans were bad. They had a small fleet of electric Peugeots that were great. Unfortunately, they were being relocated to south London; the Ulez expansion means that they need electric vehicles. In return, our depot would get their old bangers – nobody was happy about that.

My training consisted of three hours watching comically bad orientation and induction videos on the upper floor of the depot. I was told not to venture up to the third floor as it had suffered years of flood damage from a persistently leaky roof. When I went up and took a peek, I saw ceiling tiles hanging off. In a corner there was a dartboard; the darts sticking out of it looked like they’d been thrown in anger.

Weeks went by, and conversations with the older guys, some of whom had been there since the 1980s, became more animated. Privatisation has stripped the service to the bone, they told me. It’s a “service in name only”, a “stone-cold business” – and its stakeholders are unlikely to lose much sleep if your great-aunt Edna doesn’t get her Christmas card this year.

And she may well not, at least not on time. Letters can sit in the frames for days. Despite official denials, it was clear to me that parcels from retailers like Asos, PrettyLittleThing and Amazon are prioritised, because that’s where the money is. Nobody says this, though: the delivery office managers (DOMs) are not big on communication. In fact, when I questioned the DOMs about almost anything, be it clapped-out vans or impossible delivery targets, the stock answer was always: “It is what it is.” A union rep told me that the plan seemed to be to emulate the Evri business model . The look of exasperation on his face revealed everything I needed to know about that.

There seemed to be open hostility between the managers and the posties. Out of the 10 guys who joined when I did, eight left. The work was hard, much harder than I imagined. The shifts are nine hours; you get a one-hour mandatory unpaid lunch break, which you might have to spend parked in a layby somewhere in the middle of nowhere with the rain hammering down on your windshield. One guy started smoking weed during his shift: a customer smelled it and he was quickly fired. Another guy was found slumped over the steering wheel of his van, a sack of undelivered mail on the passenger seat and an empty litre bottle of vodka in his lap.

Staff retention was terrible, the turnover high. Gaps were plugged with a stream of agency drivers, who were paid considerably more than the staff drivers. Most were not from the area and struggled with the routes. It added to the overall sense of despair that permeated the depot.

Most of the older posties, the ones who had been pounding the pavements for a decade or more, seemed to be carrying injuries, limps, bad backs. Everyone in the depot looked knackered. Many were just holding on for retirement. Many could no longer drive vans. Accidents were not uncommon, and if it was your fault, then they’d take the keys off you, usually for good.

I found the Christmas period to be brutal. Customers are generally friendly and hugely supportive, but tensions simmer when mail arrives weeks late. Whole streets will be left out. When the depot managers finally found someone to service a neglected area, they’d be shoving up to 25 letters through each letterbox. I was stopped one day by a sixtysomething guy mowing his front lawn – he had not had any post for 10 days. He shoved both hands into his front pockets, rocked on his heels and puffed: “Unfucking-believable is what it is!”

I quit in March. The manager just nodded when I told him; there was no conversation about it. It’s just expected. I had worked every weekend since I joined. My left foot ached constantly from the pressure required to work the ruinous clutch in the vans. I thought about never having to hear the ubiquitous chime of another “smart” doorbell or listening to a customer insist “he’s totally harmless” as their dog furiously shredded an Amazon box. I left feeling empty and disillusioned at the catastrophic failure to pilot this amazing institution into the future with an iota of dignity.

A postie who has been at the depot for 30 years told me what it has been like watching the service decay in front of his eyes. The depot was once the most efficient in the country. It won awards. There was tremendous pride among those who worked there; they knew their community and were a trusted part of it. Thousands of individuals make up the Royal Mail, and you will never see the backbreaking effort that goes into making a broken machine work, week in, week out. But you will miss it when it’s gone.

Gareth Roberts is a writer and former Royal Mail employee

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NPR defends its journalism after senior editor says it has lost the public's trust

David Folkenflik

NPR is defending its journalism and integrity after a senior editor wrote an essay accusing it of losing the public's trust. Saul Loeb/AFP via Getty Images hide caption

NPR is defending its journalism and integrity after a senior editor wrote an essay accusing it of losing the public's trust.

NPR's top news executive defended its journalism and its commitment to reflecting a diverse array of views on Tuesday after a senior NPR editor wrote a broad critique of how the network has covered some of the most important stories of the age.

"An open-minded spirit no longer exists within NPR, and now, predictably, we don't have an audience that reflects America," writes Uri Berliner.

A strategic emphasis on diversity and inclusion on the basis of race, ethnicity and sexual orientation, promoted by NPR's former CEO, John Lansing, has fed "the absence of viewpoint diversity," Berliner writes.

NPR's chief news executive, Edith Chapin, wrote in a memo to staff Tuesday afternoon that she and the news leadership team strongly reject Berliner's assessment.

"We're proud to stand behind the exceptional work that our desks and shows do to cover a wide range of challenging stories," she wrote. "We believe that inclusion — among our staff, with our sourcing, and in our overall coverage — is critical to telling the nuanced stories of this country and our world."

NPR names tech executive Katherine Maher to lead in turbulent era

She added, "None of our work is above scrutiny or critique. We must have vigorous discussions in the newsroom about how we serve the public as a whole."

A spokesperson for NPR said Chapin, who also serves as the network's chief content officer, would have no further comment.

Praised by NPR's critics

Berliner is a senior editor on NPR's Business Desk. (Disclosure: I, too, am part of the Business Desk, and Berliner has edited many of my past stories. He did not see any version of this article or participate in its preparation before it was posted publicly.)

Berliner's essay , titled "I've Been at NPR for 25 years. Here's How We Lost America's Trust," was published by The Free Press, a website that has welcomed journalists who have concluded that mainstream news outlets have become reflexively liberal.

Berliner writes that as a Subaru-driving, Sarah Lawrence College graduate who "was raised by a lesbian peace activist mother ," he fits the mold of a loyal NPR fan.

Yet Berliner says NPR's news coverage has fallen short on some of the most controversial stories of recent years, from the question of whether former President Donald Trump colluded with Russia in the 2016 election, to the origins of the virus that causes COVID-19, to the significance and provenance of emails leaked from a laptop owned by Hunter Biden weeks before the 2020 election. In addition, he blasted NPR's coverage of the Israel-Hamas conflict.

On each of these stories, Berliner asserts, NPR has suffered from groupthink due to too little diversity of viewpoints in the newsroom.

The essay ricocheted Tuesday around conservative media , with some labeling Berliner a whistleblower . Others picked it up on social media, including Elon Musk, who has lambasted NPR for leaving his social media site, X. (Musk emailed another NPR reporter a link to Berliner's article with a gibe that the reporter was a "quisling" — a World War II reference to someone who collaborates with the enemy.)

When asked for further comment late Tuesday, Berliner declined, saying the essay spoke for itself.

The arguments he raises — and counters — have percolated across U.S. newsrooms in recent years. The #MeToo sexual harassment scandals of 2016 and 2017 forced newsrooms to listen to and heed more junior colleagues. The social justice movement prompted by the killing of George Floyd in 2020 inspired a reckoning in many places. Newsroom leaders often appeared to stand on shaky ground.

Leaders at many newsrooms, including top editors at The New York Times and the Los Angeles Times , lost their jobs. Legendary Washington Post Executive Editor Martin Baron wrote in his memoir that he feared his bonds with the staff were "frayed beyond repair," especially over the degree of self-expression his journalists expected to exert on social media, before he decided to step down in early 2021.

Since then, Baron and others — including leaders of some of these newsrooms — have suggested that the pendulum has swung too far.

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New York Times publisher A.G. Sulzberger warned last year against journalists embracing a stance of what he calls "one-side-ism": "where journalists are demonstrating that they're on the side of the righteous."

"I really think that that can create blind spots and echo chambers," he said.

Internal arguments at The Times over the strength of its reporting on accusations that Hamas engaged in sexual assaults as part of a strategy for its Oct. 7 attack on Israel erupted publicly . The paper conducted an investigation to determine the source of a leak over a planned episode of the paper's podcast The Daily on the subject, which months later has not been released. The newsroom guild accused the paper of "targeted interrogation" of journalists of Middle Eastern descent.

Heated pushback in NPR's newsroom

Given Berliner's account of private conversations, several NPR journalists question whether they can now trust him with unguarded assessments about stories in real time. Others express frustration that he had not sought out comment in advance of publication. Berliner acknowledged to me that for this story, he did not seek NPR's approval to publish the piece, nor did he give the network advance notice.

Some of Berliner's NPR colleagues are responding heatedly. Fernando Alfonso, a senior supervising editor for digital news, wrote that he wholeheartedly rejected Berliner's critique of the coverage of the Israel-Hamas conflict, for which NPR's journalists, like their peers, periodically put themselves at risk.

Alfonso also took issue with Berliner's concern over the focus on diversity at NPR.

"As a person of color who has often worked in newsrooms with little to no people who look like me, the efforts NPR has made to diversify its workforce and its sources are unique and appropriate given the news industry's long-standing lack of diversity," Alfonso says. "These efforts should be celebrated and not denigrated as Uri has done."

After this story was first published, Berliner contested Alfonso's characterization, saying his criticism of NPR is about the lack of diversity of viewpoints, not its diversity itself.

"I never criticized NPR's priority of achieving a more diverse workforce in terms of race, ethnicity and sexual orientation. I have not 'denigrated' NPR's newsroom diversity goals," Berliner said. "That's wrong."

Questions of diversity

Under former CEO John Lansing, NPR made increasing diversity, both of its staff and its audience, its "North Star" mission. Berliner says in the essay that NPR failed to consider broader diversity of viewpoint, noting, "In D.C., where NPR is headquartered and many of us live, I found 87 registered Democrats working in editorial positions and zero Republicans."

Berliner cited audience estimates that suggested a concurrent falloff in listening by Republicans. (The number of people listening to NPR broadcasts and terrestrial radio broadly has declined since the start of the pandemic.)

Former NPR vice president for news and ombudsman Jeffrey Dvorkin tweeted , "I know Uri. He's not wrong."

Others questioned Berliner's logic. "This probably gets causality somewhat backward," tweeted Semafor Washington editor Jordan Weissmann . "I'd guess that a lot of NPR listeners who voted for [Mitt] Romney have changed how they identify politically."

Similarly, Nieman Lab founder Joshua Benton suggested the rise of Trump alienated many NPR-appreciating Republicans from the GOP.

In recent years, NPR has greatly enhanced the percentage of people of color in its workforce and its executive ranks. Four out of 10 staffers are people of color; nearly half of NPR's leadership team identifies as Black, Asian or Latino.

"The philosophy is: Do you want to serve all of America and make sure it sounds like all of America, or not?" Lansing, who stepped down last month, says in response to Berliner's piece. "I'd welcome the argument against that."

"On radio, we were really lagging in our representation of an audience that makes us look like what America looks like today," Lansing says. The U.S. looks and sounds a lot different than it did in 1971, when NPR's first show was broadcast, Lansing says.

A network spokesperson says new NPR CEO Katherine Maher supports Chapin and her response to Berliner's critique.

The spokesperson says that Maher "believes that it's a healthy thing for a public service newsroom to engage in rigorous consideration of the needs of our audiences, including where we serve our mission well and where we can serve it better."

Disclosure: This story was reported and written by NPR Media Correspondent David Folkenflik and edited by Deputy Business Editor Emily Kopp and Managing Editor Gerry Holmes. Under NPR's protocol for reporting on itself, no NPR corporate official or news executive reviewed this story before it was posted publicly.